Bhutan

Bhutan

Country Name

Bhutan

Official Country Name

Kingdom of Bhutan

Table of Contents

Chapter Name of Assessor Organization Date updated 

1 Bhutan Country Profile

Michael Larkins, Bhanu B. Adhikari WFP Jul-17
1.1 Bhutan Humanitarian Background Michael Larkins, Bhanu B. Adhikari WFP Jul-17
1.2 Bhutan Regulatory Departments & Quality Control Michael Larkins, Bhanu B. Adhikari WFP Jul-17
1.3 Bhutan Customs Information  Michael Larkins, Bhanu B. Adhikari WFP Jul-17

2 Bhutan Logistics Infrastructure

Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.1 Bhutan Port Assessment Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.1.1 Bhutan Port of Kolkata (India) Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.2 Bhutan Aviation Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.2.1 Bhutan Paro International Airport Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.2.2 Bhutan Gelephu Domestic Airport Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.2.3 Bhutan Yonphula Domestic Airport Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.2.4. Bhutan Bumthang/Bathpalathang Domestic Airport Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.3 Bhutan Road Network Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.3.1. Bhutan Border Crossing of Gelephu Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.3.2 Bhutan Border Crossing of Samdrup Jongkhar Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.3.3 Bhutan Border Crossing of Phuentsholing Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.4 Bhutan Railway Assessment Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.5 Bhutan Waterways Assessment Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.6 Bhutan Storage Assessment Michael Larkins, Bhanu B. Adhikari WFP Jul-17
2.7 Bhutan Milling Assessment Michael Larkins, Bhanu B. Adhikari WFP Jul-17

3 Bhutan Logistics Services 

Michael Larkins, Bhanu B. Adhikari WFP Jul-17
3.1 Bhutan Fuel Michael Larkins, Bhanu B. Adhikari WFP Jul-17
3.2 Bhutan Transporters Michael Larkins, Bhanu B. Adhikari WFP Jul-17
3.3 Bhutan Manual Labour Michael Larkins, Bhanu B. Adhikari WFP Jul-17
3.4 Bhutan Telecommunications Michael Larkins, Bhanu B. Adhikari WFP Jul-17
3.5 Bhutan Food and Additional Suppliers  Michael Larkins, Bhanu B. Adhikari WFP Jul-17
3.5.1 Bhutan Food Suppliers Michael Larkins, Bhanu B. Adhikari WFP Jul-17
3.5.2 Bhutan Additional Suppliers Michael Larkins, Bhanu B. Adhikari WFP Jul-17
3.6 Bhutan Services Michael Larkins, Bhanu B. Adhikari WFP Jul-17

4 Bhutan Contact Lists 

Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.1 Bhutan Government Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.2 Bhutan Humanitarian Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.3 Bhutan Laboratory and Quality Testing Companies Contact List  Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.4 Bhutan Port and Waterways Companies Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.5 Bhutan Airport Companies Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.6 Bhutan Storage and Milling Companies Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.7 Bhutan Fuel Providers List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.8 Bhutan Transporters Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.9 Bhutan Railway Companies Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.10 Bhutan Supplier Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.11 Bhutan Additional Services Contact List Michael Larkins, Bhanu B. Adhikari WFP Jul-17
4.12 Bhutan Waste Management Companies Contact List WREC WFP Oct-23

5 Bhutan Annexes 

Michael Larkins, Bhanu B. Adhikari WFP Jul-17
5.1 Bhutan Acronyms  Michael Larkins, Bhanu B. Adhikari WFP Jul-17

   

1 Bhutan Country Profile


Bhutan Country Map

Generic Information

Bhutan, officially the Kingdom of Bhutan, is a landlocked country in Asia, and it is the smallest state located entirely within the Himalaya mountain range. Located in the Eastern Himalayas, it is bordered by China (to the north) and India (to the south). Bhutan lacks a border with nearby Nepal due to the Indian state of Sikkim and with Bangladesh due to the Indian states of West Bengal and Assam. Bhutan is geopolitically in South Asia and is the region's second least populous nation after the Maldives. Thimphu is its capital and largest city, while Phuntsholing is its business and financial centre.

Humanitarian Information 

Bhutan World Food Programme Information: http://www1.wfp.org/countries/bhutan

Facts and Figures

Bhutan             Wolfram Alpha Information     http://www.wolframalpha.com/input/?i=Bhutan

Bhutan             World Bank Information          http://www.worldbank.org/en/country/bhutan

Bhutan             World Population Review      http://worldpopulationreview.com/countries/bhutan-population/

1.1 Bhutan Humanitarian Background

Disasters, Conflicts and Migration

Natural Hazards

Drought

No

Of the nine Asian LDCs, Afghanistan, Bhutan, Bangladesh, and Nepal are located in South Asia, Cambodia, East Timor, Myanmar, and Laos PDR are in Southeast Asia. These Asian LDCs experience frequent moderate to severe droughts of all types and all possible impacts of droughts.

Earthquakes

Yes

Geo-physically, Bhutan is located in one of the most seismically active zones in the world. The Bureau of Indian Standards indicates that the majority of Bhutan is either in Zone IV or V, V being the Zone at the highest risk of sufferin gan earthquake of MSK 9 or greater. Records suggest that while four great earthquakes of magnitude exceeding 8 on the Richter scale occurred in 1897, 1905, 1934 and 1950, another 10 earthquakes exceeding magnitude 7.5 have occurred in the Himalayan belt over the past 100 years.

Bhutan experienced six earthquakes between 2003 and 2011 which ranged from 5.5 to 6.9 on the rector scale. In September 2009 an earthquake measuring 6.1 on the Richter scale killed 12 people and damaged a large number of houses, public buildings, and cultural and religious monuments. Approximately 7,290 people were left without adequate shelter. In September 2011 another earthquake measuring 6.9 on the Richter scale hit the greater part of Sikkim (India), affecting Haa, Paro, Samtse and Chukha districts in Bhutan resulting in loss of one life due to landslides and 14 injuries and causing structural damage to rural houses, schools, hospitals, local administrative offices, heritage sites, monasteries and renewable natural resources and agriculture extension valued at BTN 1,197.63 million.

Epidemics

Yes

 There have been outbreaks of Dengue Fever in 2016 and 2017 (the first such was in 2004). There have been outbreaks of bird flu and there is currently (August 2017) an outbreak of swine flu in Nepal.

Extreme Temperatures

Yes

Not frequent but can occur in the border towns of Phuentsholing, Gelephu, Samdrup Jonghkar.

Flooding

Yes

A) Flash floods and landslides are recurrent phenomena in Bhutan causing extensive damage during the monsoon season (traditionally from June to September but more recently there are also bouts of high rainfall at other times of the year). They have been observed to follow a cyclic pattern of 2 to 4 years [p8] with the eastern region being particularly vulnerable. The most recent record of flash floods can be traced to the 2016 monsoon floods that occurred in the six eastern and southern Dzongkhas (districts) which also significantly affected Sarpang Town . Many houses were destroyed and/or partially damaged. Agricultural fields were submerged and destroyed. Other towns such as Gelphu and Phuentsholing were affected as well.

B) Glacial Lake Outburst Floods (GLOF) are a potential serious natural hazard in the country though relatively localized to lower-lying areas near the streams. Due to the effects of global warming, glaciers in the Himalayas are shrinking rapidly, thus possibly accelerating glacial retreat in this region. According to a recent study conducted by the Department of Geology and Mines, there are 2,674 glacial lakes in Bhutan, of which 562 are associated with glaciers (see this report for further information on Bhutan lakes). The study identified 24 glacial lakes as potentially dangerous lakes that could pose GLOF threat in the near future. In 1994, a GLOF which was caused by the partial burst of Lugge Tsho glacial lake in eastern Lunana damaged more than 1,700 acres of agricultural and pasture land and dozens of houses, washed away five water mills and 16 yaks and destroyed 6 tons of food grains.

High Waves / Surges

No

 

High Winds

Yes

Although Bhutan has not experienced large scale destruction due to windstorms, snow, hailstorms, between April and June 2017, more than 300 households were severely affected and experienced property damage by wind storm in Punakha, Trashigang and Tsirang dzongkhags (districts).

Insect Infestation

Yes

Communities in Bhutan have been affected by outbreaks of pests and endemic crop diseases in the past. Malaria has largely affected the southern belt, with dengue outbreaks recurring since 2004 in municipal areas in this region.

 Mudslides  Yes

Landslide events are closely linked with heavy rainfall and partially flooding, and are a recurrent phenomena in Bhutan. Slopes in the country are highly susceptible to landslides especially in the rainy season; noting that “dry slides” also occur. Most occur in the eastern and southern foothill belt where the terrain is steep and rocks in the underlying soil cover are highly fractured, allowing easy seepage of water and further fracturing due to frost.

 

Volcanic Eruptions No  
Wildfires Yes Given the rugged and steep topography with thick ground fuels and erratic wind conditions, Bhutan is prone to frequent forest fires. In the last decade, there have been extensive forest fire outbreaks in many parts of the country. The risk of fire outbreaks is generally exacerbated in the dry winter months (November to April). A total of over 800 forest fires damaging an area of around 300,000 acres were recorded by the Forestry Service Division, Ministry of Agriculture, over the period 1995 to 2015.
Man-Made Issues
Civil Strife No  

Internally Displaced Persons

No

 

International Conflict

No

 

Landmines / UXO Present

No

 

Refugees Present

Yes

Around 10,000 refugees still reside in UNHCR camps in eastern Nepal. Over 100,000 refugees were settled in third countries mainly in USA, Australia and Canada between 2008 and 2017.

 

For a more detailed database on disasters by country, please refer to the Centre for Research on Epidemiology of Disasters Country Profile.

 

Seasonal Effects on Logistics Capacities

Bhutan has four seasons:

  • Spring (March, April and May),
  • Summer (June, July and August),
  • Autumn (September, October and November) and
  • Winter (December, January and February).

Depending on the altitude, the climate varies from semi-tropical to alpine (For every 1,000 m height increase, the temperature drops about 6-7 degrees Celsius).

In Southern Bhutan, the climate is tropical in the monsoon season and may range from 15 degrees Celsius in winter to 30 degrees Celsius in summer.

The east is also warmer than the west, given it has a generally lower altitude.

The centre enjoys a sub-tropical climate with very cool winters while the northern parts of the country have a harsh climate including snowfall two to three times every winter.

Seasonal Effects on Transport

Transport Type

Time Frame

Comments / Details

Primary Road Transport

From June to August and

From November to January

During rainy seasons (June to August), most of the roads become regularly blocked due to soil erosion and landslides. During winter (November to January) high passes may be blocked by snow. Flash flooding quickly erodes non asphalted surfaces.

Secondary Road Transport

From June to August and

From November to January

During rainy seasons (June to August), many of the roads become blocked on a regular basis due to soil erosion and landslides. During winter (November to January) high passes are blocked by snow. Flash flooding quickly erodes non asphalted surfaces.

Rail Transport

NA

 

Air Transport

 

During winter occasional snow storms can result in flights being delayed or cancelled.

With visual flights only being possible, heavy rainfall, low hanging clouds or fog may also affect flights, especially during the rainy season and winter. Equally during spring there are stronger winds – especially in the afternoon – which can affect flights.

Waterway Transport

NA

 

 

 

Seasonal Effects on Storage and Handling

Activity Type

Time Frame

Comments / Details

Storage

Depends on the type of cash crop.

The Food Corporation of Bhutan Ltd. (FCBL) warehouses become full during the time of cash crop harvesting, including apples, potatoes and oranges, when farmers bring their products to FCBL for auctioning.

Handling

NA

 

Other

Depends on the type of cash crop

During apple, oranges and potato harvesting season, there is high demand for transport. This causes sometimes scarcity of trucks for other normal activities since truckers get paid better rates while transporting these cash crops.

 

Most storage areas visited during the research for the LCA were dry and well ventilated and in particular the Food Corporation of Bhutan Ltd. (FCBL). Apart from scarcity of transport during production season, the greatest “hazard” is the road distribution system. During the monsoon season, there are frequent road closures due to mud slides, rock slides and flash flooding.

Capacity and Contacts for In-Country Emergency Response

GOVERNMENT

While Bhutan has a relatively small population (less than 1 million people), there are many ministries and departments involved in the bureaucratic chain to deal with emergencies including the Gross National Happiness Commission, the Department of Disaster Management, the Ministry of Health, the Department of Roads, the Department of Air Transport to the Ministry of Information and Communications. At the next level, there is the Bhutanese Army and the Bhutanese Police Force. At the next level there is the Indian Army and Dantak (a project of Indian Border Roads Organization) which is essentially the Indian Army as well.

All these organizations are manned by competent players who are very concerned about potential emergencies.

In 2013 the Royal Government of Bhutan (RGOB) enacted the Disaster Management Act, National Disaster Risk Management Framework and Disaster Management Rules and Regulations. An Incident Command System (ICS) has been put in place for the national, district and sub-district levels, however the Department of Disaster Management (DDM) is yet to come up with a National Disaster Management Plan and Contingency Plan.

For more information on government contact details, please see the following link:

4.1 Bhutan Government Contact List

HUMANITARIAN COMMUNITY

Resident UN agencies in Bhutan are:

UNDP, UNICEF, WHO, UNFPA, WFP, FAO, UNWOMEN, UNODC

UNDP

UNDP assistance in Bhutan began with an initial allocation of USD 2.5 million for its first country programme (1973-1976) coinciding with the fifth and sixth Five Year Plans.  Prior to 1996, UNDP assistance primarily focused on civil aviation, telecommunications, private sector, energy, tourism and media. Currently, UNDP's supports also includes sustainable progress in people's lives, their needs, efforts and rights.

http://www.undp.org/content/bhutan/en/home/operations/about_undp/

UNICEF

UNICEF Bhutan works on four key programme areas, with a strong focus on equity and inclusion. These include health, nutrition and sanitation; quality education; child protection and youth participation; and planning, monitoring and communication for advocacy and promotion of behavioural and social change communication. HIV/AIDS prevention and care and gender are cross-cutting elements of the programme.

https://www.unicef.org/infobycountry/bhutan.html

WHO

Bhutan formally joined WHO on 8 March 1982. However, the country had commenced to engage with WHO many years prior to this, the most significant being participation in the International Conference on Primary Health Care, in Alma Ata in September 1978. Bhutan formally adopted the Alma Ata Declaration of 'Health For All,' in 1979, as the guiding principle for the development of modern health services in the country. 

Within the context Bhutan joined WHO to seek its support and technical guidance to develop and promote a modern health care system in the country.

http://www.who.int/countries/btn/en/

UNFPA

The United Nations Population Fund, UNFPA, is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled.

UNFPA expands the possibilities for women and young people to lead healthy and productive lives.

UNFPA’s partnership with the Royal Government of Bhutan started in the 1970s with the first country programme cycle in 1987.

http://bhutan.unfpa.org/

WFP

WFP supports the Government of Bhutan to become self-reliant in the management, coordination and implementation of a cost-effective, equitable and quality national school feeding programme.

The Government of Bhutan has been implementing school feeding for more than four decades and WFP support is gradually being phased out. The current development project is facilitating this transition process by transferring knowledge, systems and skills to the relevant government partners. The residual number of students supported by WFP is gradually reducing with responsibility being handed over to the Government on an annual basis. By the start of the 2019 school year, the responsibility for all schoolchildren will be covered by the Government.

http://www1.wfp.org/countries/bhutan

FAO

FAO assistance to Bhutan reflects national development strategies and is cantered on five priority areas: developing and implementing effective agricultural policies and legal frameworks and building institutional capacity for food security and nutrition; fostering multi-sectoral participation, coordination and value chain development in food and nutrition security programmes; strengthening information management and communication systems related to renewable natural resources; enhancing equitable, productive and sustainable natural resource management and community based enterprise development; addressing climate change and its impacts on agriculture and food and nutrition security.

http://www.fao.org/countryprofiles/index/en/?iso3=BTN

For more information on humanitarian agency contact details, please see the following link:

4.2 Bhutan Humanitarian Contact List

 

1.2 Bhutan Regulatory Departments & Quality Control


Bhutan Agriculture and Food Regulatory Authority (BAFRA)

The Bhutan Agriculture and Food Regulatory Authority (BAFRA), Ministry of Agriculture and Forests, is the competent authority for biosecurity and food safety systems to promote the quality and safety of food and agricultural related products. The BAFRA was officially established as the Quality Control and Regulatory Services (QCRS) in August 2000.

The BAFRA is headed by a Director General and the agency has two divisions: the Quality Control and Quarantine Division (QCQD) and the Analytical and Certification Division (ACD). Apart from the head office, BAFRA has field offices in 20 Dzongkhags, Dungkhags, major entry points, minor entry points and other branch offices including the National Food Testing Laboratory (NFTL) at Yusipang, Thimphu.

 Mandate of BAFRA:

  • Implement RNR (renewable natural resources) related legal instruments such as the Plant Quarantine Act, Seeds Act, Pesticide Act, Livestock Act, Food Act, National Biosafety Framework, Forest and Nature Conservation Act, Biodiversity Act and their secondary and tertiary legislations.
  • Implement sanitary and phytosanitary (SPS) measures effectively to protect the health and life of humans, plants and animals including the environment from risks of entry, establishment and spread of exotic pests and diseases.
  • Function as a National Food Inspectorate to ensure that food is of good quality and safe for human consumption.
  • Regulate and promote the quality of agriculture inputs (seeds, agro-chemicals, livestock, veterinary biological, etc.).
  • Facilitate development of agro based industries to promote trade and market access through standardization and implementation of quality assurance systems.
  • Function as the Competent Authority (CA) for implementation of the Biosafety Act for safe transfer, handling and use of Living modified Organisms (LMOs), Genetically Modified Organisms (GMOs) and their products.
  • Function as the Focal Points for International Organizations viz.,
  • International Plant Protection Convention (IPPC),
  • Codex Alimentarius Commission (CAC),
  • National Enquiry Point for World Trade Organization-Sanitary and Phytosanitary Agreement (WTO-SPS agreement),
  • International Food Safety Authorities Network (INFOSAN) for International Health Regulations (IHR)
  • Cartagena Protocol on Biosafety (CPB) for Conventional Biodiversity (CBD)

Bhutan Standards Bureau (BSB)

The Bhutan Standards Bureau (BSB) was established as an autonomous organization in the year 2010 after the enactment of the Bhutan Standards Act 2010 on 7 July 2010, to foster and promote standards and standardization activities as a means of advancing the national economy, benefiting the health, safety and welfare of the public, assisting and protecting consumers, protecting natural environment, promoting industrial efficiency and development and facilitation of  domestic as well as international trade. BSB is now set to coordinate and oversee all standardization and conformity assessment activities in the country.

Mandate of the Bureau (as per Bhutan Standards Act 2010):

  • Develop national standards and facilitate their implementation;
  • Establish and operate metrological referral and calibration laboratories;
  • Establish and operate product testing infrastructure;
  • Carry out/operate product and management system certification schemes;
  • Permit, coordinate and facilitate accreditation of laboratories and certification bodies;
  • Promote quality and standardization;
  • Oversee the implementation of Regional and International Trade Agreements related to standards and Technical Barriers to Trade; and
  • Carry out such other mandate related to standardization and quality control including monitoring as may be assigned by the Royal Government


Bhutan Information Communications and Media Authority (BICMA)

The Bhutan Information Communications and Media Authority (BICMA) is an autonomous body that was formally de-linked from the Ministry of Information and Communication (MoIC) as of 1 January 2007 and it is the Communications and Media regulatory body in Bhutan.

Mandate of BICMA:

  • Enabling a secure, efficient and reliable delivery of ICT and Media services at affordable prices;
  • Managing access to the radiofrequency spectrum and monitoring their usage;
  • Support continuous technological advancement to improve the standards of information, communications, media and entertainment;
  • Improve and monitor the choice available in the content of the media and entertainment for news, current affairs, religious knowledge, art, culture, science, technology, social sector concerns, music, sports, drama and other subjects of public and national interest;
  • Licensing of cable TV, broadcast media, printing presses, publications, entertainment licenses, ICT facility and service licenses.
  • Maintain a dynamic and progressive regulatory system to promote market development, manage competitions while protecting consumers and other users;
  • Facilitate the establishment of an integrated, efficient and high quality ICT infrastructure in the country;
  • Issuance of filming permits, review and certification of films and accreditation of journalists;
  • Develop rules, guidelines and appropriate standards for uniform ad consistent enforcement and efficient utilization of available resources.
  • Set appropriate technical standards and rules to ensure interoperability, efficient use of radio spectrum and telephone numbers.


Department of Revenue and Customs (DRC)

The Department of Revenue and Customs (DRC) is the tax and customs regulatory body under the Ministry of Finance (MOF).  Its vision is to contribute to the nation building process through the development of an effective revenue system. The core mandate includes as follows;

  • Implement and monitor the Sale Tax, Custom and Excise Act of Kingdom of Bhutan (2000) and ,Rules;
  • Review and advise the Ministry of Finance on Custom and Excise policies;
  • Coordinate with other law enforcement agencies in prevention of the smuggling of restricted and prohibited goods;
  • Process Excise Duty Refund claims from Government of India;
  • Liaise with WCO, Regional Custom Administration and other international agencies

Drug Regulatory Authority (DRA)

The DRA is an autonomous agency established in 2004 that controls and regulates medicinal products (both human and veterinary) in Bhutan.

Mandate of DRA:

  • Authorizing for manufacture, import, export, sale, distribution and storage of medicinal products including blood and blood products;
  • Registration of medicinal products which are manufactured within as well as imported into the country;
  • Monitoring the competency and skills of personnel involved in the import, storage, manufacture and sale of medicinal products;
  • Inspection/monitoring of premises for manufacture sale, distribution and storage of medicinal products including blood and blood products;
  • Monitoring trends and cases of adverse effects resulting from medicinal products;
  • Informing the public on the use and harmful effects of medicinal products;
  • Promoting the policies for improved access to cost-effective quality medicinal products;
  • Conducting research on pertinent issues related to medicinal products.

For more information on regulatory departments and quality control laboratories’ contact details, please see the following links:

4.1 Bhutan Government Contact List

4.3 Bhutan Laboratory and Quality Testing Companies Contact List 


 

 

1.3 Bhutan Customs Information

Duties and Tax Exemption

The following information refers largely to a meeting with the Commissioner of the Department of Revenue and Customs held in July 2017.

The commissioner advised that the new act is at its final stage for clearance from His Majesty and is to be implemented shortly. The old Customs Act of 2000 is still in effect and same provisions for international food aid and emergencies will apply in the new act.

 He further informed that the Royal Government of Bhutan (RGOB) generally exempts duties and taxes for all aid coming for emergencies. Furthermore, there would be fast track clearance system put in place in times of emergencies.

 Bhutan has a Customs office in Kolkata to facilitate all inbound cargo from the port of Kolkata.

 Standard shipping documents are required for all imports to Bhutan.

 Bhutan is member of the World Customs Organization (WCO), the Kyoto convention and SAFEETA.

There is a free trade agreement between Bhutan and India.

 

For contact information regarding government custom authorities, please follow the two links below: 

4.1 Bhutan Government Contact List

http://103.7.255.29/ministryoffinance/customs-excise

Emergency Response

 

Agreements / Conventions Description

Ratified by Country?

WCO (World Customs Organization) member

Yes

12 FEB 02

Annex J-5 Revised Kyoto Convention

Yes

 15 SEP 14 

OCHA Model Agreement

Yes

  08 AUG 11 

Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations)

Yes

 12 OCT 00

Regional Agreements (on emergency/disaster response, but also customs unions, regional integration)

Yes

SAARC, BIMSTEC


Exemption Regular Regime (Non-Emergency Response) 

 

National Customs Legislation and Regime

 

  • All UN agencies and Government approved international donors’ offices that are allowed to be operational are exempted from tax and duties. However, they have to apply for exemption for each and every transaction or activity. It is based on their basic agreements signed with the host government that UN agencies and international donors’ offices are exempted from tax and duties.
  • The details of the customs code articles/ decrees are found in the website.

http:// www.mof.gov.bt

Sales Tax:

Chapter 2 of SALES TAX, CUSTOMS AND EXCISE ACT OF THE KINGDOM OF BHUTAN, 2000 states that:

1.1  Foreign Diplomatic Missions, International organizations and agencies shall be exempted from paying Sales Tax; provided that exemption thereof, is in accordance with the obligations under international conventions, covenant, existing multilateral or bilateral agreements signed with the Kingdom of Bhutan.

1.2  On the satisfaction and in the public interest, the Ministry of Finance may exempt a person from the payment of Bhutan Sales Tax.

1.3  Any person importing goods on behalf of an exempt organization shall pay Sales Tax at the point of entry.

1.4  Refund of the Sales Tax levied under Sub-section 3.3 above and that of local purchases shall be made to the exempt organization

1.5  Exemption under Sub-section 3.1 to 3.4 above shall be in accordance with the rules prescribed by the Ministry.

Customs duty:

  • Foreign Diplomatic Missions, International organizations and agencies shall be exempted from paying Customs duty provided that exemption thereof, is in accordance with the obligations under international conventions, covenant, existing multilateral or bilateral agreements signed with the Kingdom of Bhutan and rules thereto, prescribed by the Ministry.
  • On the satisfaction and in the public interest, the Ministry may exempt a person from the payment of Customs duty.

Chapter 13 of SALES TAX, CUSTOMS AND EXCISE ACT OF THE KINGDOM OF BHUTAN, 2000 states that:

The import of the following goods into Bhutan is restricted.

  1. Arms and Ammunition.
  2. Explosive and explosive device.
  3. Animal and plant classified as endangered species and their parts and products;
  4. Industrial and toxic wastes and their parts and products:
  5. Wireless and remote sensing telecommunication and broadcasting equipment;
  6. Chemicals of certain kinds as notified by the National Environment Commission Secretariat;
  7. Scraps as notified by the National Environment Commission Secretariat;
  8. Used or second hand goods, vehicles, machinery and equipment;
  9. Any goods which do not have domestic market in Bhutan; and
  10. Any other goods which are restricted by any other laws in force.

The import of the following goods into Bhutan is prohibited.

  1. Narcotics and psychotropic drugs and substances;
  2. Pornographic materials; and
  3. Any other goods which are prohibited by any laws or international conventions or treaties to which Bhutan is a signatory.

Sale of duty exempt Vehicles

  1. Sale of transfer of vehicles imported under exemption basis by persons shall be liable to pay Customs duty, taxes, fees and charges.
  2. Officials of Diplomatic Missions, International organizations and experts may instead of new vehicles bring in their used and second hand vehicles along with them on their transfer to Bhutan. Such vehicles however shall not be permitted to be sold or transferred to any Bhutanese or privileged persons and shall have to be re-exported on his repatriation.
  3. The sale or transfer of vehicles by the Foreign Diplomatic Missions and International organizations whether by public auction or tender, the buyer if not a privileged person shall pay the Customs duty, taxes, fees and charges.
  4. No Customs duty shall be levied if a vehicle imported under exemption basis is sold or transferred after 5 year of its registration in Bhutan.
  5. Unauthorized import where a vehicle of a third country origin is imported into Bhutan without an authorization, it shall be confiscated without notice pursuant to Section 10 in the General Provisions.

 

 

 

Organizational Requirements to obtain Duty Free Status

United Nations Agencies

Only United Nations offices and its International employees, volunteers and Consultants are eligible for the Duty Free status. However, on every transaction and activity exemption certificates need to be obtained from the concerned authorities. A detail procedure is explained below under sub heading C) Exemption Certificate Application Procedure.

 

Non-Governmental Organizations

The government recognised NGO’s and their international employees and expatriates are exempted from duty and taxes. However, on every transaction and activity exemption certificates need to be obtained from the concerned authorities. Detail procedures are explained below under subheading

Exemption Certificate Application Procedure

 

Exemption Certificate Application Procedure: 

 

Duties and Taxes Exemption Application Procedure

Generalities

The documents required to apply for an exemption certificate are as follows:

  1. Import license.
  2. Application for exemption duly signed by the representative or the officer in charge.
  3. No Charge Invoice.

 

The Procedure is highlighted in the form of a flow chart in a step by step process.

  1. Import licenses can be processed from: Department of Trade, Ministry of Economic Affairs. The import license form can be downloaded from this website.(www.trade.gov.bt)
  2. IDEC (Import Duty Exemption Certificate) and BST (Bhutan Sales Tax Exemption certificate can be processed from: Department of Revenue and Customs, Ministry of Finance (www.mof.gov.bt). 

 

The forms should be properly filled and necessary documents as mentioned in the form need to be attached.

WFP Bhutan has the same clearing agent as the WFP Nepal Office.

Process to be followed

The following are the steps to complete the customs formalities while procuring commodities internationally or receiving international in-kind donation. 

Procedure to obtain Import License

The CO (Country Office) has to write an Official letter duly signed by Representative/OIC to the Joint Director, Department of trade. The letter should be attached with: (Max 4 working days to obtain the Import license). 

 

Procedure to Obtain Exemption certificate for Bhutan Sales Tax (BST) and IDEC

Download the forms from the websites: http://www.mof.gov.bt/downloads/28form_cd-1.pdf. (For IDEC) and http://www.mof.gov.bt/downloads/45form_st-2.pdf

Write an Official letter duly signed by the Representative/OIC to the Director, Department of Revenue and Customs, Ministry of Finance.

Attached the filled forms duly signed by the Representative/OIC affixing the official seal (IDEC and BST) and a copy of Import License, Bill of Lading and No Charge Invoice

 

 

 

Exemption Certificate Document Requirements

 

Duties and Taxes Exemption Certificate Document Requirements (by commodity)

 

Food

NFI (shelter. wash, education)

Medicines

Vehicles and Spare Parts

Staff (office) Supplies

Telecommunication Equipment

Invoice

-Yes

-One copy of Original Proforma.

-Applies to both UN and NGO

-Yes

-One copy of Original Proforma.

-Applies to both UN and NGO

-Yes

-One copy of Original Proforma.

-Applies to both UN and NGO

-Yes

-One copy of Original Proforma.

-Applies to both UN and NGO

-Yes

-One copy of Original Proforma.

-Applies to both UN and NGO

-Yes

-One copy of Original Proforma.

-Applies to both UN and NGO

AWB/BL/Other Transport Document

No

No

No

No

No

No

Donation/Non-Commercial Certificate

Non-Commercial Certificate

Non – Commercial certificate.

Non – Commercial certificate.

Non – Commercial certificate.

Non – Commercial certificate.

Non – Commercial certificate.

Packing List

Packing list.

No

No

No

No

No

Other Documents

No

No

Clearance From Drug Regulatory Authority, Ministry of Health.

No

No

Clearance from Bhutan Information Communication and Media Authority, Ministry of Information and Communication.

Additional Notes

 

Two forms, BST & IDEC must be filled and submitted to Department of Revenue and Customs with other documents as mentioned above in the flow chart.

 

 

Customs Clearance

 

Customs Information

Document Requirements

Proforma invoice and Non commercial certificate.

Embargoes

None

Prohibited Items

  1. Narcotics and psychotropic drugs and substances;
  2. Pornographic materials; and
  3. Any other goods which are prohibited by any laws or international conventions or treaties to which Bhutan is a signatory.

General Restrictions

  1. Arms and Ammunition.
  2. Explosive and explosive device.
  3. Animal and plant classified as endangered species and their parts and products;
  4. Industrial and toxic wastes and their parts and products:
  5. Wireless and remote sensing telecommunication and broadcasting equipment;
  6. Chemicals of certain kinds as notified by the National Environment Commission Secretariat;
  7. Scraps as notified by the National Environment Commission Secretariat;
  8. Used or second hand goods, vehicles, machinery and equipment;
  9. Any goods which do not have domestic market in Bhutan; and
  10. Any other goods which are restricted by any other laws in force.

 

 

General Information 

 

Customs Information

Document Requirements

Proforma invoice and non-commercial certificate.

Embargoes

None

Prohibited Items

  1. Narcotics and psychotropic drugs and substances;
  2. Pornographic materials; and
  3. Any other goods which are prohibited by any laws or international conventions or treaties to which Bhutan is a signatory.

General Restrictions

  1. Arms and Ammunition.
  2. Explosive and explosive device.
  3. Animal and plant classified as endangered species and their parts and products;
  4. Industrial and toxic wastes and their parts and products:
  5. Wireless and remote sensing telecommunication and broadcasting equipment;
  6. Chemicals of certain kinds as notified by the National Environment Commission Secretariat;
  7. Scraps as notified by the National Environment Commission Secretariat;
  8. Used or second hand goods, vehicles, machinery and equipment;
  9. Any goods which do not have domestic market in Bhutan; and
  10. Any other goods which are restricted by any other laws in force.


Customs Clearance Document Requirements

 

Customs Clearance Document Requirements (by commodity)

 

Food

NFI (shelter. wash, education)

Medicines

Vehicles and Spare Parts

Staff (office) Supplies

Telecommunication Equipment

D&T Exemption Certificate

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Invoice

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

AWB/BL/Other Transport Document

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Donation/Non-Commercial Certificate

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Packing List

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Yes, Original, 1 copy, applies to both UN and NGO

Phytosanitary Certificate

Yes, Original, 1 copy, applies to both UN and NGO

No

No

No

No

No

 

Other Documents

No

No

Clearance from Drug Regulatory Authority.

No

No

No

 

Additional Notes

 

For medicinal items, clearance needs to be obtained from the Drug Regulatory Authority. For telecommunication items clearance needs to be obtained from BICMA (Bhutan Information, Communication and Media Authority).

 

 

 Transit Regime

 

Transit Regime

Import Goods

  1. All goods imported by land, sea or air shall be deposited in the Customs area and remain under Customs control until they have been cleared on presentation of import documents.
  2. No goods shall be removed from the Customs area or otherwise dealt with without the written permission from a Customs Officer not below the rank of Assistant Commissioner.
  3. Ownership of imported goods shall vest with the Royal Government, if not cleared from Customs control or moved to the approved Customs warehouse by the importer within 90 days from the date of arrival. Such goods may be disposed off by the Department through public auction or tender.
  4. Notwithstanding Sub-section 16.5 [p2] above hazardous or dangerous goods as well as animals and perishable goods may be disposed off within 48 hours.
  5. Removal of goods from Customs control shall be allowed on payment of duty and tax, or on execution of a bond in the form of security or collateral equivalent to the tax and duty.
  6. Import and disposal of goods by privileged personnel Rules on import and disposal of goods by the officials of Diplomatic Missions and International organizations shall be prescribed by the Ministry.

Export goods

  1. All export goods by land, sea or air shall be allowed on presentation of export documents.
  2. The procedure for the clearance of export goods shall be as prescribed by the Ministry of consultation with the concerned authorities.

Declaration

  1. All imported and export goods whether dutiable or exempted shall be declared to Customs at the entry and the exit points.

Clearing and Forwarding agents

  1. Only licensed and registered clearing and forwarding agents shall be permitted to act as agents for the importer and the exporter.
  2. License/permits for clearing and forwarding agents may be issued by the Ministry of Trade and Industry on recommendation of the Ministry.
  3. Registration of clearing and forwarding agents and the conditions thereof shall be laid down by the Ministry

Goods in transit

  1. A transit permit issued by the Regional office or its authorized check posts shall accompany the goods in transit from one part of Bhutan to another through Indian territories.
  2. Movement of goods in transit to and from Bhutan through Indian territories shall be governed by the Protocol to the Agreement on Trade and Commerce between the Royal Government of Bhutan and the Government of the Republic of India.
  3. The owner of the goods shall be liable to pay Customs duty including fines and penalties under the Provision of this Act, where the loss of goods in transit is proved to be caused by negligence, default or any willful act or omission.

2 Bhutan Logistics Infrastructure

Bhutan has a population of about 750,000 people and the country is approximately the size of Switzerland. It is situated in the Himalayas and is bordered in the north by China and the south by India. As a comparison, nearby Nepal has a population of about 27 million people and is about 3.5 times the size of Bhutan.

 The Government of Bhutan has been a constitutional monarchy since 18 July 2008. Between 1907 and the 1950s, Bhutan was an absolute monarchy. The King of Bhutan is head of state. Executive power is exercised by the Lhengye Zhungtshog, or council of ministers, headed by the Prime Minister. Legislative power is vested in the bicameral Parliament, both the upper National Council and the lower National Assembly. A royal edict issued on April 22, 2007 lifted the previous ban on political parties, ordering that they be created, in anticipation of National Assembly elections to be held the following year. In 2008, Bhutan adopted its first modern Constitution, codifying the institutions of government and the legal framework for a democratic multi-party system.

 Bhutan is divided in 20 districts (dzongkhag, singular and plural), with regional government infrastructure.

 Infrastructure developments are supported by the United Nations, international development banks and bilateral donors among which the government of India.

 The roads and bridges infrastructure is discussed elsewhere but is vulnerable to earthquakes, floods and landslides due to the seismic geology of the country and high mountain Himalayan terrain.

2.1 Bhutan Port Assessment

 

 

Bhutan is a land-locked country and relies on the Kolkata Port in India for handling practically all of its sea freight imports. Since the port of Kolkata is located some 700 km away from Bhutan, a detailed assessment was not possible, and the information for this LCA has been based on the Nepal LCA (conducted in 2016). The Kolkata Port Trust manages two separate dock agglomerations - the Kolkata Dock System (KDS) and the Haldia Dock Complex (HDC). 

The Royal Government of Bhutan (RGOB) plans to construct one (mini-) dry port at Phuentsholing. The dry port is expected to be ready for operation by end 2019. This dry port is one of the three South Asia Sub-regional Economic Cooperation (SASEC) project components with the Phuentsholing Thromde (Municipality). The Asian Development Bank (ADB) is funding the project with a grant. Once the mini-dry port is operational, congestion at the current customs clearing space is expected to be eased as most trucks will then be diverted to the dry port. Traffic congestion in Phuentsholing town is also expected to be lessened. With the dry port ready, a cargo area that will be able to accommodate more than 45 trucks would be in place. Sufficient space for customs clearance and other works related to import and export will also be available. The dry port will be connected via the second gate from the Bau Bazaar area in Jaigaon, which is expected to be ready soon. A bypass dubbed the Northern Bypass will also be constructed through the port.

 

 

2.1.1 Bhutan Port of Kolkata (India)

Port Overview

 Bhutan is a land-locked country and relies on the Kolkata Port in India for handling practically all of its sea freight imports.  Kolkata Port is India's only riverine port with two dock systems – the Kolkata Dock System at Kolkata with the oil wharves at Baj Baj and a deep water dock system at Haldia Dock Complex for other seaborne trade. It has sophisticated port and extensive storage facilities for diverse cargo. The container terminal is computerized.  Large volumes of humanitarian aid for Nepal passes through the Kolkata Port, such a WFP’s food. 

The RGOB customs authorities have protocols in place with the Indian Government for all food aid items to be imported into Bhutan from the Port of Kolkata free of any duties or other charges.

Port website: http://kolkataporttrust.gov.in/

Key port information may also be found at:

 http://www.maritime-database.com

 

Port Location and Contact

Country

India

Province or District

West Bengal

Nearest Town or City

with Distance from Port

Kolkata

Port's Complete Name

Port of Kolkata

Latitude

22.54806

Longitude

88.30139

Managing Company or Port Authority

Kolkata Port Trust

Management Contact Person

Chairman:
+91 2230-537
+91 2203 451 (ext. 201)
+91 776 11110 

Nearest Airport and Airlines with Frequent International Arrivals/Departures

Netaji Subhas Chandra Bose International Airport (IATACCUICAOVECC)

Port Picture

 



 

 

Description and Contacts of Key Companies

 

For more information on port contacts, please see the following link:

Nepal LCA Port and Waterways Companies Contact List 

Customs and Clearance Agents in Kolkata

SeaRates Port of Calcutta

World Port Source Port of Kolkata

Port of Kolkata Wikipedia Information

 

Port Performance

During 2008-09, Kolkata Port (KoPT) handled 54 million mt of traffic, compared to 57 million mt handled in 2007-08. The decline in traffic is due to the transfer of POL (crude oil) through the Paradip-Haldia Pipeline, and a decline in iron ore traffic due to the volatile iron ore market and global economic crisis. During 2008-09, KoPT ranked 5thamongst all Indian Major Ports in respect of volume of traffic handled (1st: Kandla – 72 million mt; 2nd: Visakhapatnam - 64 million mt; 3rd: Chennai – 57 million mt, 4th: JNPT – 57 million mt). KoPT ranked second among Indian major ports in coke coal handling during 2008-09; the port handled 5.93 million tons and registered a growth of 8.3 percent, higher than the average growth (7.13 percent) registered by Indian major ports. KoPT handled 429,417 TEUs in 2008-09 compared to 425,405 TEUs in 2007-08. Kolkata Port ranked third among Indian Major Ports in respect to containerized cargo handled. By handling 41,379 TEUs, KoPT surpassed its earlier record of 40,220 TEUs handled in February 2008. In August 2008, the Kolkata Dock System handled an all-time traffic record. By handling 28,128 TEUs it surpassed its earlier record of 27,562 TEUs handled in August 2007.

Customs Guidance

For more information on customs in Nepal, please see the following link: 1.3 Nepal Customs Information

For all other details on Kolkata Port, please refer to Nepal LCA (2016).

2.2 Bhutan Aviation

Bhutan Airports

Key airport information may also be found at: http://worldaerodata.com/

Bhutan has only one international Airport at Paro and three domestic airports (Bumthang, Gelephu and Yonphula). Out of these three, only Bumthang domestic airport is presently operating and the other two are being improved and are likely functional from August 2017 onwards. There are two airlines, Drukair and Bhutan Airlines operating international and one airline, Drukair, operating domestic. The international airport in Badgora, India is also near in travel time to Phuentsholing. 

The Bhutan Civil Aviation Authority (BCAA) regulates the overall aviation sector in Bhutan and the Department of Air Transport (DOAT) oversees the day to day operation.  Bhutan Air Services (BAS) is the authorized private clearing agent responsible for assisting and co-coordinating in cleaning all the private Aircraft’s and Helicopters flying in and out of Bhutan.

Current planned enhancement of Paro International Airport include the construction of a parallel taxiway, modification of the departure terminal, construction of the an cargo terminal and construction of additional apron.

For more information on government agency and airport company contact information, please see the following links:

4.5 Bhutan Airport Companies Contact List

4.1 Bhutan Government Contact List

Procedures for Foreign Registered Aircraft

Any foreign registered aircraft, other than aircraft operating on scheduled commercial flights to Bhutan entering into Bhutan airspace, shall seek prior permission of the Bhutan Civil Aviation Authority (BCAA). BCAA has appointed, Bhutan Air Service (BAS), an authorized private clearing agent who deals with the foreign aircraft and the documentation issues.

Application (how and where to obtain it): Application for landing clearance needs to be filed at least 10 days before the scheduled flight. All applications need to be routed through BAS. A copy of the application form is attached to this LCA and it can be obtained by emailing to bhutanair@yahoo.com or bhutanair@hotmail.com  or fax 00975-2-324918 (Thimphu, Head Office) 00975-8-272053 (branch office, Paro International Airport). It is to be noted that BCAA doesn’t entertain direct application to them and all application needs to be channelled through BAS.

Registration and Safety Requirements: Copy of certificate of airworthiness and registration need to be submitted to BAS along with the application. Paro International Airport is a Category ‘C’ day VFR operations. Therefore, having a navigator from Druk Air or Bhutan Airlines to assist to fly the aircraft into Paro International Airport is the requirement.  The Navigator will be arranged by Bhutan Air Service. Due to wind curfew in the afternoon, it is always advisable to plan landing into Paro Airport (VQPR) before noon.

Operator, Aircraft and Crew Documentation: following documents are required at the time of filing the application.

  • Details of the aircraft, registration/serial number and type of aircraft.
  • Crew passport (clear original scanned  copy) for visa processing      
  • Valid Copy of both Pilots License & Medical certificates and last page logbook copy of PIC
  • A copy of the Certificate of Insurance for the Aircraft and all its occupants
  • Certificate  of Airworthiness and Registration copy

Other comments such as process timeline, common issues, etc.: Process timeline normally takes 6-8 working days. Fuel Jet A1 is available and the price is approximately USD 0.75 per liter (subject to change) and requires to be paid in cash (USD) for all foreign registered aircraft. All payment advisable in cash due to non-availability of credit card facilities, however an operator can also wire transfer the payment. Flight cancellation charge USD 600.00 is applicable if the flight is cancelled less than 05 days prior to arrival OR after permit approval.

 

2.2.1 Bhutan Paro International Airport


Airport Overview

Paro is the only international airport in Bhutan. It is located in a deep valley at an elevation of 2,243 metres (7300 feet) above sea level. It is 6 km from Paro town and 55 km from the capital city, Thimphu. With surrounding peaks as high as 5,500 metres (18,000 feet), it is considered one of the world's most challenging airports to negotiate. Therefore, only with the help of a certified pilot, foreign aircraft can land at Paro. Flights to and from Paro are allowed under visual meteorological conditions only and are restricted to daylight hours from sunrise to sunset.

The Airport has very limited spaces for parking on the apron and can accommodate only up to five Airbus 319s. There are two airlines operating from Paro, Drukair and Bhutan Airlines. DrukaAir has three Airbus 319s and one ATR-42, while Bhutan Airlines has two Airbus 319’s. Drukair is planning to replace the A 319s with A320s – the maximum size aircraft that the airport can accommodate.

 

Airport Location and Contact

Country

Bhutan

Province or District

Paro

Nearest Town or City
with Distance from Airport

Paro Town

Distance 6 km

Airport’s Complete Name

Paro International Airport

Latitude

 

27o 24’11.23359” N

Longitude

89o 25’11.45278” E

Elevation (feet and m)

7,360 feet / 2,243.7 m

IATA Code

 PBH

ICAO Code

VQPR

Managing Company or Airport Authority

Bhutan Civil Aviation Authority (BCAA)

Management Contact Person

Karma Wangchuk, Director

Open From (hours)

05:00 (Sunrise)

Open To (hours)

17:00 (Sunset)

Airport Picture

 

 

Description and Contacts of Key Companies

Bhutan Air Services

Bhutan Air Services is a private organization responsible for assisting and co-coordinating in cleaning all private aircraft and helicopters flying in and out of Bhutan. All the private aircraft and helicopters visiting Bhutan should contact Bhutan Air Services for the following services:

  • For any enquiries on clearance of private aircraft and helicopters visiting Bhutan;
  • Obtaining Landing clearance from DCA;
  • Arrangement of ground handling services;
  • Arrangement of Navigator / Guide Pilot to fly the aircraft into Paro Intl. Airport;
  • Arrangement of Aircraft re-fueling;
  • Processing of crew visa clearance;
  • Co-ordination at the airport;
  • Arrangement of VIP lounge for passengers;
  • Arrangement of crew hotel / transport / catering;
  • Aircraft and Helicopter charter service to Bhutan;
  • Obtain permission from RBA for chartered helicopters to fly to other parts of the country.

Drukair

Drukair is a Royal Government of Bhutan Owned Airline run by the Investment Wing, Druk Holding and Investments (DHI). The national Airline of the Kingdom of Bhutan operates a schedule network within the South Asian region from its headquarters at Paro.

Drukair began operations on February 11, 1983, from Paro. At the time, Paro had a little airstrip servicing helicopter operations. Drukair commenced services with a 18-seat Dornier 228-200 that made its first touch down at Paro airport on January 14, 1983. Today Drukair has three Airbus 319’s and one ATR-42-500 and flies to five South East Asian countries and nine different destinations.  The table below shows Drukair's air operations.

 

Country

City

Airport

Bangladesh

Dhaka

 Hazrat Shahjalal International  Airport

India

Bagdogra

 Bagdogra Airport

Delhi

 Indira Gandhi International  Airport

Gaya

 Gaya Airport

Kolkata

 Netaji Subash Chandra Bose  International Airport

Guwahati

 Lokpriya Gopinath Bordoloi  International Airport

Nepal

Kathmandu

 Tribhuvan International Airport

Thailand

Bangkok

 Suvarnabhumi International      Airport

Singapore

Singapore

Changi Airport

Bhutan

Paro

Paro International Airport (International & Domestic)

Bumthang

Bumthang Airport (Domestic)

 

Bhutan Airlines

BHUTAN AIRLINES - Tashi Air Pvt. Ltd, Bhutan’s first Private Airline came into existence after the Tashi Group of Companies outbid other joint venture companies and won the license to operate Airline Service both on Domestic and International Sectors. Bhutan Airlines began its first commercial flight Paro - Bangkok on the 10th of October 2013 followed by daily scheduled flights to Kolkata on the 16th of December 2013. Today Bhutan Airline operates seven days a week flight from Bangkok to Paro via Kolkata, India and Return and 6 flights (Except on Friday) to Kathmandu and return. Table below provides Bhutan Airlines operation destinations.

Country

City

Airport

India

Delhi

 Indira Gandhi International  Airport

Kolkata

 Netaji Subash Chandra Bose  International Airport

Nepal

Kathmandu

 Tribhuvan International Airport

Thailand

Bangkok

 Suvarnabhumi International      Airport

 

For more information on airport contacts, please see the following link: 

4.5 Bhutan Airport Companies Contact List

Information on some aviation service providers can be found at: http://www.azfreight.com/

Passenger and Cargo Performance Indicator

A total of 6,328 flights and 284,074 passengers arrived and departed from Paro International Airport in 2016. The Department of Air Transport is currently working on expansion of the apron, which is expected to be completed by June 2018. With the new apron, a total of 8 mid-sized aircrafts can be accommodated.

 

Performance for 2016

 

Per Year

Per Month

Per Day

Total Aircraft Movements

6,328

530

12

Total Passengers

284,074

33,220

800

Total Capacity of the Airport (mt)

1500 mt

125 mt

NA

Current Activity of the Airport (mt)

614 mt

50 mt 

NA

Current use by Humanitarian Flights (UNHAS)

No

 

Currently there is no separate cargo terminal at Paro International Airport. DOAT is constructing a new cargo terminal which is likely to be completed by June 2018. It will be 240 sqm (80 m x 30m) with a storage capacity of approximately 1,200 mt.

Runways

The runway has been lengthened on several occasions since construction and today stands at 2,165m and is asphalted. The maximum size aircraft that can land is Airbus 320/B737. There are no cargo aircraft in Bhutan. However, the airport officials advise that an Indian Air Force C-130 has landed at this airport and an Il-76 should be able to land without problems.

This is a very important point to note for delivery of air cargo in a national emergency.

 

Runway #1

Runway Dimensions

Length (2,165m) x Width (30m)

Orientation

15/33

Surface

Asphalt

 

Helicopter Pads

 There are two helipads within Paro International Airport which are under the management of Royal Bhutan Helicopter Services Limited. The helipads can accommodate two helicopters landing at a time. It is asphalted and in good condition.

 

Helipads

Present

Yes

Largest helicopter that can Land

MI-26

Width and Length (m)

80 metres (L) X 60 metres (W)

Surface

Asphalt

 

Airport Infrastructure Details

 

Customs

Yes

JET A-1 fuel

Yes  

Immigration

Yes

AVGAS 100

NA

Terminal Building

Yes

Single Point Refuelling

Yes

Passenger Terminal

Yes

Air Starter Units

NO

Cargo terminal

No

Ground Power (mobile)

Yes

Pax Transport to Airfield

No

Ground Handling Services

Yes

Control Tower

Yes

Latrine Servicing

Yes

Weather Facilities

Yes

Fire Fighting Category (ICAO)

Yes

Catering Services

Yes

De-icing Equipment

No

Base Operating Room

Yes

Parking Ramp Lighting

No

Airport Radar

Yes

Approach & Runway Lights

No

NDB

No

VOR

Yes

ILS

No

   

 

Airport Operating Details

 

Operating Details

Maximum Sized Aircraft that can be Offloaded on Bulk Cargo

Airbus A319 / A320

Maximum Sized Aircraft that can be Offloaded on Pallet

NA

Total Aircraft Parking Area (m²)

Presently there is parking space for five Airbus 319 (128 metres X 45 metres), additional apron is being constructed that will have 126 X 52 m.

Storage Area

200 MT

Handling Equipment

Elevators / Hi Loaders

No

Max Capacity (MT)

 

Max Height

(m)

 

Loading Ramps

Yes

Other Comments

 

 

 

Customs Guidance

No major issues with customs clearance. Office within airport arrival terminal.

Contact: Mr. Ugyen Thinley, +975-17625627

For more information on customs in Bhutan, please see the following link: 

1.3 Bhutan Customs Information

Storage Facilities

 Currently there are no proper storage facilities at the airport. A temporary storage is used which can accommodate around 200 mt. However, plans are in place to construct a new cargo terminal that will have storage facilities of around 350 mt.

Airfield Costs

NAVIGATION CHARGES

The civil aviation act of Bhutan stipulates that ‘there is no navigation charges for foreign military aircraft and aircraft used solely for the transportation of the representatives of foreign States or of United Nations personnel.” However, navigation charges are levied for all other types of aircraft landing at Paro International Airport.  Navigation charges are provided in the table below;

Regarding payment, except as approved by DOAT, all fees except the passenger service charge shall be paid by the commander of the aircraft or agent without demand before the aircraft departs from the aerodrome. All payments of fees are to be made in US Dollar or Bhutanese Currency.  Fees shall be paid to the Bhutan Air Service, clearing agent and if not so paid shall be made to the CAA jointly and severally from the owner or agent and the commander of the aircraft in respect of which the fees are payable.

In addition to navigation, landing, parking and handling charges, there are other fees payable, viz.  Navigator arrangement charges amounts to USD 500 per aircraft, passenger service fee of USD 14 (Airport tax/PSF) and VIP lounge charge of USD  50 per person (during peak tourist season) and USD 25 per person (during low season).

 

Charges

Aircraft Weight - MTOW (kg)

 

0 - 7,000

7,001 - 136,000

136,001 and over

Navigation (per journey) USD - $

USD10

USD 20

USD 30

Landing USD - $

USD 124

USD 124

USD 124

Night Landing USD - $

NA

NA

NA

Night Take-Off USD - $

NA

NA

NA

Parking

USD 10

USD 10

USD 10

Handling Charges

USD 750 (for turnaround within 3 hr)

USD 850 (for over 3 hr and night stop)

USD 1,100 (for turnaround within 3 hr)

USD 1,250 (for over 3 hr and night stop)

USD 1,700 (for turnaround within 3 hr)

USD 1,950 (for over 3 hr and night stop)

FUEL SERVICES CHARGES

 Bhutan Oil Corporation provides the Jet A1 fuel to all aircrafts at Paro International Airport. The price of fuel is regulated and fixed by the Department of Trade under the Ministry of Economic Affairs.

 

Price per Litre USD - $

Jet A-1

USD 0.75

Avgas

NA

CARGO TERMINAL CHARGES

 Presently there is no functional cargo terminal at Paro International Airport. Construction of a new cargo terminal is on-going and is expected to be completed by June 2018. The New terminal will have storage capacity of around 1,200 MT and 240 m2 (80 m x 30 m).

 

Import Charges

Type of Charge

Rate USD - $ per kg

Comments

Handling Charge

NA

 

Break Bulk Fee

NA

 

Diplomatic Mail

NA

 

Strong Room – per consignment

NA

 

Cold Storage Fee

NA

 

Delivery Outside Normal Working Hours

NA

 

Preparation of substitute AOA – Invoice – Receipt

NA

 

Storage per Day

NA

 

Export

Handling Charges – Un-palletized Cargo

NA

 

International Air Waybill

NA

 

Local Air Waybill

NA

 

Air Way Bill Amendment - Cancellation

NA

 

Air Way Bill Documentation

NA

 

Diplomatic Mail

NA

 

Storage Charges per Day

NA

 


AIR-BRIDGE CHARGES

There are no air bridges available at Paro International Airport.

Security

 The DOAT has its own arrangement for the security of the interior part of the Airport while the Royal Bhutan Army (RBA) manages the external security. Currently DOAT has around 70 security personnel. 

 

2.2.2 Bhutan Gelephu Domestic Airport


Airport Overview

The airport is located on the border of Bhutan and India in the south central part of the country.  The airport is likely to be operational by end July 2017.

 

Airport Location and Contact

Country

Bhutan

Province or District

Sarpang

Nearest Town or City
with Distance from Airport

Gelephu

5 km

Airport’s Complete Name

Gelephu Domestic Airport

Latitude

N 26o 53’ 15.93”

Longitude

E 90o27’27.043”

Elevation (feet and metres)

705 ft / 215 m

IATA Code

GEL

ICAO Code

VQGP

Managing Company or Airport Authority

Depart of Air Transport, Ministry of Information and Communication

Management Contact Person

Mr. Sonam Phuntsho

NGO and/or UN Presence at Airport?

No

Runway

Runway

Runway Dimensions

1500 (m) X 30 (m)

Runway Orientation

 11/29

Runway Surface

Asphalt

Runway Condition

Good

Airport Infrastructure Details

Infrastructure

Passenger / Cargo Security Screening

Yes

Runway Lighting

No

Refuelling Capacity

No

Ground Handling Services

No

Air Traffic Control

Yes

Fire Fighting Equipment

Yes

Weather Information

Yes

Aircraft Parking Space

 No

Navigation Aids

No

Perimeter Fencing

Yes

Windsock

Yes

 

 

Fuel Services Charges

 

 

Price per Litre USD - $

Jet A-1

No (soon to be established)

Avgas

No

 

Royalties / Non Objection Fees (NOFs)

Not applicable

 

2.2.3 Bhutan Yonphula Domestic Airport


Airport Overview

Landing only possible from vector 12 and departure from vector 30. Airport likely to be completed in August 2017 and operational from September 2017.

There are no helipad facilities, Helicopters can land on the runway and park on the apron as designated by the ATC.

 Airport can land ATR 42’s but number of passengers restricted to 24 due to high elevation (2,559m).

Only taxi  links to the airport are available.

 

Airport Location and Contact

Country

Bhutan

Province or District

Trashigang

Nearest Town or City
with Distance from Airport

Kanglung

9 km

Airport’s Complete Name

Yonphula Domestic Airport

Latitude

N 27o 15’ 33.83”

Longitude

E 91o30’34.55”

Elevation (ft and m)

8,359 feet / 2,559 metres

IATA Code

  YON

ICAO Code

VQTY

Managing Company or Airport Authority

Depart of Air Transport, Ministry of Information and Communication

Management Contact Person

Mr. Tshiltrim Drakpa

NGO and/or UN Presence at Airport?

No

Runway

Runway

Runway Dimensions

1200 (m) X 30 (m)

Runway Orientation

 12/30

Runway Surface

Asphalt

Runway Condition

Good


Airport Infrastructure Details

Infrastructure

Passenger / Cargo Security Screening

Yes

Runway Lighting

No

Refuelling Capacity

No

Ground Handling Services

No

Air Traffic Control

Yes

Fire Fighting Equipment

Yes

Weather Information

Yes

Aircraft Parking Space

 Yes

Navigation Aids

Yes

Perimeter Fencing

Yes

Windsock

Yes

 

 


Fuel Services Charges

 

 

Price per Litre USD - $

Jet A-1

No (soon to be established)

Avgas

No


Royalties / Non Objection Fees (NOFs)

No landing fees charged at the moment.

2.2.4. Bhutan Bumthang/Bathpalathang Domestic Airport


Airport Overview

Also called Bathpalathang Airport, it is located beside a river and landing and take-off can be carried out from either end of the airport. The airport is mainly used for tourist purposes and the maximum usual size aircraft are ATR 42s. The A319 can land there but ATR 42 is the regular size. The maximum number of passengers in the ATR 42 is 32, due to meteorological and topographical factors. 

There is sufficient asphalted parking area on the apron and this could be used for landing helicopters and temporary warehousing could be constructed in the event of an emergency.

The airport and control tower are fully operational for day light operations barring extreme inclement weather. The approach road to the airport is very narrow and has dirt surface in sections.

 Operations started December 17 2011. Elevation difference is 0.83%. There is one daily flight from Paro. As per the schedule, only 3 flights a week.

 

Airport Location and Contact

Country

Bhutan

Province or District

Bumthang

Nearest Town or City
with Distance from Airport

Chamkhar, 2 KMS

Airport’s Complete Name

Bumthang  Domestic Airport

Latitude

N 270 33’43.92’

Longitude

E 90o44’49.72’

Elevation (feet and m)

8,464 feet / 2580 metres

IATA Code

BUT

ICAO Code

VQBT

Managing Company or Airport Authority

Department of Air Transport, Ministry of Information and Communication

Management Contact Person

Ms. Tashi Lhamo

NGO and/or UN Presence at Airport?

No


Runway

Runway

Runway Dimensions

1200 m X 30 m

Runway Orientation

 14/32

Runway Surface

Asphalt

Runway Condition

Good

 

One asphalt parking available for ATR and a helicopter off main runway.

Soon planning to equip the airport with fuel refuelling.

Airport Infrastructure Details

Infrastructure

Passenger / Cargo Security Screening

Yes

Runway Lighting

No

Refuelling Capacity

No (potentially to be fitted in the near future)

Ground Handling Services

No

Air Traffic Control

Yes

Fire Fighting Equipment

Yes

Weather Information

Yes

Aircraft Parking Space

 Yes

Navigation Aids

Yes

Perimeter Fencing

Yes

Windsock

Yes

 

 

Fuel Services Charges

No refuelling services at present, potentially soon to be established.

Royalties / Non Objection Fees (NOFs)

Not applicable

 

2.3 Bhutan Road Network

Bhutan Road Map

Overview

The Department of Roads (DoR), under Ministry of Works and Human Settlement is responsible for the construction and maintenance of the road network in the country. As Bhutan is a landlocked country, road transport is the dominant mode of transportation for passengers and freight within the country and to the neighbouring states (Assam and West Bengal) of India. At present, Bhutan has a total of 12,000 km of motorable roads. The Border Roads Organization (BRO) under project DANTAK, a subdivision of the Indian Army Corps of Engineers, has been operating in Bhutan since May 1961. Since then Project DANTAK has been responsible for the construction and maintenance of over 680 km of roads and bridges, Paro Airport and the airfield at Yangphula, heliports and other infrastructure. While these serve India's strategic defence needs, they are also an obvious economic benefit for the people of Bhutan

Out of the total road network of around 12,000 km, which are composed of the 2,000 km of primary national highways, 650 km of secondary national highways, 350 km of Thromde (a third-level administrative division in Bhutan similar to a municipality under a Mayor) roads and remaining as farm, feeder and access roads. Some 2,500 km of roads are under DoR, about 680 km under Project Dantak, and the balance of remaining roads are under municipal (Thromde), Dzongkhag (national  administration districts) and the Ministry of Agriculture and Forest (MoAF).

The Department of Roads (DoR) carries out road routine maintenance works through using national workforce dedicated for the purpose. The approach adopted for the execution of routine maintenance is input based where a fixed number of workforces are dedicated for the maintenance of a given section of the road using a maintenance work norm of 1 workforce per 1 km for national highway, 1 workforce per 1.5 km for district road and 1 workforce per 2 km for feeder road.

Due to its mountainous terrain and fragile topography, roads in Bhutan often get blocked by landslides and mud slides especially during the monsoon season that spans from May to August. Most of the roads are narrow, except some primary highways that are double lane, and large vehicles and trailers cannot pass through.  Sea containers are offloaded at the border town, Phuentsholing and cargo transhipped into smaller trucks for further transportation to the interior of the country.

Except for Thimphu-Phuentsholing, Paro-Thimphu and Thimphu-Wangduephodrang primary national highways, all other roads are only single lane. DoR with assistance from the Government of India and other donors is presently expanding the east–west and Samdrupjongkhar-Trashigang highways. Bypasses are also being constructed at a number of places to shorten the distance of highways. Notable bypasses include:

a)      Damchu-Chukha bypass which will reduce the distance between Thimphu and Phuentsholing by around 19 km.

b)       Chumey-Ura bypass

c)       Wangdigang-Tingtibi bypass.

 For more information on government contact details, please see the following link:

4.1 Bhutan Government Contact List

Distance Matrix

Distances from Capital City to Major Towns (km)

 

Thimphu

Phuentsholing

Paro

Punakha

Mongar

Trashigang

Gelephu

Samdrup Jongkhar

Thimphu

 

172

55

72

450

551

256

731 (520*)

Phuentsholing

172

 

165

234

622

713

195*

348*

Paro

55

165

 

117

495

601

306

513*

Punakha

72

234

117

 

412

503

208

582*

Mongar

450

622

495

412

 

91

505 (504*)

271

Trashigang

551

713

601

503

91

 

596 (413*)

180

Gelephu

256

195*

306

208

505 (504*)

596 (413*)

 

233*

Samdrup Jongkhar

731

348*

513*

582*

271

180

233*

 

* Route through Indian road.

 

 

Travel Time from Capital City to Major Towns (hours or days)

 

Thimphu

Phuentsholing

Paro

Punakha

Mongar

Trashigang

Gelephu

Samdrup Jongkhar

Thimphu

 

5 hr

1 hr

2 hr

1.5 days

2 days

8 hr

3 days

Phuentsholing

5 hr

 

6 hr

8 hr

2 days

3 days

6 hr

10 hr

Paro

1 hr

6 hr

 

3 hr

1.5 days

2 days

7 hr

3 days

Punakha

2 hr

8 hr

3 hr

 

1.5 days

2  days

6 hr

3 days

Mongar

1.5 days

2 days

1.5 days

1.5 day

 

4 hr

2 days

1 day

Trashigang

2 days

3 days

2 days

2 days

4 hr

 

2 days

7 hrs

Gelephu

8 hr

6 hr

7 hr

6 hr

2 days

2 days

 

1 day

Samdrup Jongkhar

3 days

1 day

3 days

3 days

1 day

7 hr

1 day

 


Road Security 

Generally, there are no security threats related to roads within Bhutan; however roads that pass through Indian borders, especially through the Indian states of Assam and West Bengal can sometimes pose security threats due to demonstrations and strikes. Between 2003-2008, the Government of India used to provide military escort to all Bhutanese vehicles plying these roads due to security threats from ULFA and BODO militants. These escorts were in use up to around 2013, though their use has been reduced or stopped due to the reduction of the threat. 

The Royal Government of Bhutan has accorded high priority to safety, reliability and efficiency of the road transport system; the  existing highways are being widened to allow two vehicles (at least one heavy and one light) to cross each other, safety measures such as crash barriers and reflectors are being installed along accident prone sections of various highways, and sections of existing highways are being realigned to shorten the travel distance and also to avoid landslide prone areas. Existing highway bridges are also being strengthened and replaced with permanent steel or reinforced concrete bridges. DoR has placed machines at strategic locations to clear the road in case of blocks due to landslides and mudslides.

However, general road conditions beyond national highways are poor, and emergency services generally are not available.  Because of the mountainous terrain, roads tend to have steep drop-offs and blind curves.

Weighbridges and Axle Load Limits

Department of Revenue and Customs, under the Ministry of Finance operates weighbridges at the border towns. Weighbridges are located at Phuentsholing, Gelephu, Samdrup Jongkhar and Gomtu. There are no privately owned weighbridges in the country. All trucks carrying goods to Bhutan have to be checked at these weighbridges and get at report. These reports are checked and analysed by the Road Safety and Transport Authority (RSTA). Load limits for various kinds of trucks are mentioned below.

 

Axle Load Limits

LCA Country (BHUTAN)

Transit Country #1 (INDIA)

Truck with 2 Axles

10 mt

10 mt

Truck with 3 Axles

15 mt

NA

Truck with 4 Axles

18 mt

NA

Semi-trailer with 3 Axles

NA

NA

Semi-trailer with 4 Axles

NA

NA

Semi-trailer with 5 Axles

NA

NA

Semi-trailer with 6 Axles

   

Truck & Drawbar Trailer with 4 Axles

   

Truck & Drawbar Trailer with 5 Axles

   

Truck & Drawbar Trailer with 6 Axles

   

Truck & Drawbar Trailer with 7 Axles

   

Road Class and Surface Conditions

INSERT RELEVANT maps (as needed) from the WFP GIS Team. 

 

2.3.1. Bhutan Border Crossing of Gelephu


Overview

Gelephu is located on the border between Bhutan and India. There is a regional airport 5 km west of Gelephu which is described elsewhere in this LCA. While Gelephu is a major community with a mayor (Thrompon), the location is not an ideal entry or exit point between Bhutan and India because of the very poor condition of the road between the border and Highway 31 in India.

Border Crossing Location and Contact

Name of Border Crossing

NA

Province or District

Sarpang

Nearest Town or City with Distance from Border Crossing

Santabari in India on Highway 31

About 43 km

Latitude

26°52′14″N

Longitude

90°29′08″E

Managing Authority / Agency

Customs and Immigration

Contact Person

NA

 

Travel Times

Nearest International Airport

Paro

242.4 km via Wangdue - Tsirang Highway

Truck Travel Time: 9 hours

Car Travel time: 7 hours

Nearest Port

Kolkata (India)

Distance 830 km

Truck Travel Time: 19 hours

Nearest location with functioning wholesale markets, or with significant manufacturing or production capacity

NA

Other Information

 

NA

Hours of Operation

Mondays

0900 – 1700 Summer

0900 – 1600 Winter

Tuesdays

0900 – 1700 Summer

0900 – 1600 Winter

Wednesdays

0900 – 1700 Summer

0900 – 1600 Winter

Thursdays

0900 – 1700 Summer

0900 – 1600 Winter

Fridays

0900 – 1700 Summer

0900 – 1600 Winter

Saturdays

0900 – 1700 Summer

0900 – 1600 Winter

Sundays

0900 – 1700 Summer

0900 – 1600 Winter

National Holidays

 

All government departments are closed for national holidays

Seasonal Constraints

During the monsoon season, the crossing area is subject to frequent flooding as in low lying area on the border with a large river flowing through to India


Daily Capacity

This is a busy border crossing with small commercial shops on either side of the border. Asphalt surface on Bhutan side and a mixture of asphalt and unsealed on the Indian side of the border. Maximum two lanes and no information on traffic flow except to say quite slow. Cars and trucks not provided with separate lanes

Customs Clearance

No details for private commerce however food aid items can cross the border with customs clearance on production of the usual documentation.

For more information on government contact details, please see the following links:

4.1 Bhutan Government Contact List

1.3 Bhutan Customs Information

2.3.2 Bhutan Border Crossing of Samdrup Jongkhar


Overview

This is a busy border town between Bhutan and India. The town is located at the south-eastern part of Bhutan and borders the Indian state of Assam. it is one of the most importanttrading towns for the eastern districts of Bhutan. There is a very good asphalt road between the border and Rangia on Indian National Highway 31.

 

Border Crossing Location and Contact

Name of Border Crossing

Not applicable

Province or District

Samdrup Jongkhar

Nearest Town or City with Distance from Border Crossing

Trashigang

180km by road

Latitude

26°48′02″N

Longitude

91°30′18″E

Managing Authority / Agency

Customs and Immigration

Contact Person

Not applicable

 

Travel Times

Nearest International Airport

Guwahati in Asam, India - 98 km by road

Truck Travel Time: 3-4 hours

Car Travel time: 2.5 hours

Paro International Airport

513 km by road

Truck Travel Time: 12 hours

Car Travel time: 10 to 11 hours

Nearest Port

Kolkata (India)

Distance 967 km via NH 31

Truck Travel Time: 21 Hours

Car Travel time: 19 hours

Nearest location with functioning wholesale markets, or with significant manufacturing or production capacity

Samdrup Jongkhar is a significant market town and the principal commercial location in south eastern Bhutan. There is a large farmers’ auction for selling vegetables into the Indian market.

The nearest large wholesale market is Guwahati, capital of the Indian state of Assam, some 160 km from the border or 3-4 hours driving time.

Other Information

 

No weighbridges or major fuel depots. Many individual petrol stations

Hours of Operation

Mondays

0900 – 1700 Summer

0900 – 1600 Winter

Tuesdays

0900 – 1700 Summer

0900 – 1600 Winter

Wednesdays

0900 – 1700 Summer

0900 – 1600 Winter

Thursdays

0900 – 1700 Summer

0900 – 1600 Winter

Fridays

0900 – 1700 Summer

0900 – 1600 Winter

Saturdays

0900 – 1700 Summer

0900 – 1600 Winter

Sundays

0900 – 1700 Summer

0900 – 1600 Winter

National Holidays

 

All government departments are closed during national holidays

Seasonal Constraints

During Monsoon season, subject to frequent flooding as situated in a low lying area


Daily Capacity

This is a busy border crossing with small commercial shops on either side of the border. Asphalt surface on Bhutan side and a very good asphalt road to the Indian town of Rangia (Assam state) situated on NH 31 – the distance is about 55 km.

NH 31 is mainly a 4 lane highway and it is the road of preference to travel between the major southern towns of Bhutan namely, Samdrup Jongkhar in the east, Gelephu in the centre and Phuentsholing in the east.

In rating the capacity to handle trucks and a good road surface, Samdrup Jongkhar rates second to Phuentsholing and ahead of Gelephu.

Customs Clearance

No details for private commerce however food aid items can cross the border with customs clearance on production of the usual documentation.

 For more information on government contact details, please see the following links:

4.1 Bhutan Government Contact List 

1.3 Bhutan Customs Information

2.3.3 Bhutan Border Crossing of Phuentsholing


Overview

Phuntsholing is a border town in southern Bhutan in Chukha District. Phuentsholing adjoins the Indian town of Jaigon, and cross-border trade has resulted in a thriving local economy.

Whereas Thimphu is the political capital of Bhutan, Phuentsholing is certainly the commercial capital where the offices and depots of the major oil wholesalers, major merchants and major transporters are located.

South of the border, there is an excellent 2 lane asphalt road (which is being widened to 4 lanes) to Hasimara on NH 31 – a distance of about 17 km. Hasimara is a major commercial town on the highway with train service east and west. It is also home to a military airport of the Indian Airforce.

Plans to join the rail link up to the border with Bhutan have been under discussions for many years but are yet to be materialized due to extensive problems arising from the need to acquire the necessary land for building the railway tracks. Any progress in this regard should not be expected in the near future.

North of Phuentsholing, the national highway maintained by Dantak joins both Paro and Thimphu.

 

Border Crossing Location and Contact

Name of Border Crossing

Bhutan: Phuentsholing
India: Jaigon (also known as Jaigaon)

Province or District

Chukha

Nearest Town or City with Distance from Border Crossing

Paro

Distance 165 km

Thimphu

Distance 172 km

Latitude

26°51'37.05"N

Longitude

89°23'37.65"E

Managing Authority / Agency

Customs and Immigration

Contact Person

NA

 

Travel Times

Nearest International Airport

Paro (Bhutan); Bagdora (India)

Distance 165 km (Paro) ; 158 km (Bagdora)

Truck Travel Time: 4 – 6 hours (Paro); 3-4 hours (Bagdora)

Car Travel time: 4 hours (Paro); 2.5-3 hours (Bagdora)

Nearest Port

Kolkota

Distance 707 km via NH 12

Truck Travel Time: 15 – 20 hours

Car Travel time: 14 hours

Nearest location with functioning wholesale markets, or with significant manufacturing or production capacity

Name: Siliguru (West Bengal, India)

Distance in km: 155 km

Truck Travel Time: 5-6 hr

Car Travel time: 3-4 hr

Other Information

 

Not applicable, route not traversed

Hours of Operation

Mondays

0900 – 1700 Summer

0900 – 1600 Winter

Tuesdays

0900 – 1700 Summer

0900 – 1600 Winter

Wednesdays

0900 – 1700 Summer

0900 – 1600 Winter

Thursdays

0900 – 1700 Summer

0900 – 1600 Winter

Fridays

0900 – 1700 Summer

0900 – 1600 Winter

Saturdays

0900 – 1700 Summer

0900 – 1600 Winter

Sundays

0900 – 1700 Summer

0900 – 1600 Winter

National Holidays

 

All government departments closed on national holidays. Private companies remain open.

Seasonal Constraints

The river Ammo which flows from the district of Haa is subject to flooding in the estuary which adjoins Phuentsholing. Major works are being carried out to divert the river to the west of Phuentsholing and reclaim land for further expansion.


Daily Capacity

This border crossing is the major commercial hub and entry / exit point between Bhutan and India. The actual border crossing is quite narrow and can result in hold ups for both trucks and cars. Dry port facilities in Phuentsholing are limited at present but major expansion is in the planning to accommodate a major dry port where larger quantities of containers can be stripped and cleared by customs. There is a functional weighbridge in the centre of the town.

Customs Clearance

There is a major customs office in Phuentsholing and the management is acutely aware that Phuentsholing is the principal land entry and exit point for Bhutan.

Facilities are being improved on a regular basis 

For more information on government contact details, please see the following link:

4.1 Bhutan Government Contact List

1.3 Bhutan Customs Information

2.4 Bhutan Railway Assessment

 

Bhutan has no railway system and it is highly unlikely that any railways system would be constructed in Bhutan due to the highly mountainous nature of the topography and instability of the terrain due to frequent mud slides and the risks of earthquakes.

There are proposals to link the Indian railway network from Hasimara to Phuentsholing – a distance of some 17 km – though this is not expected to materialise in the near future.

2.5 Bhutan Waterways Assessment

Bhutan Waterways

The river system throughout the country is so fast flowing that there is no possibility of using the rivers for transport of food or non-food items during a crisis.

The rivers (excepting the Manas and Lhobhrak) flow from the side of the Great Himalayas through the narrow defiles at the foot of the mountains, emerging into the Duar and eventually draining into the Brahmaputra River. 

There are no flood problems in the mountain regions but serious threats of floods exist in the plains, although the alluvium makes the soil there fertile.

The total length of rivers, with their tributaries, in Bhutan is about 7,200 km. The principal rivers are, from west to east: Amo Chu or Torsa, Wong Chu or Raidak, Mo Chu or Sankosh and Manas.

 

 

2.6 Bhutan Storage Assessment


Overview

The Food Corporation of Bhutan Ltd. (FCBL) has the largest network of warehouses throughout the country. It has 47 warehouses and transit stores across 20 districts of Bhutan with total storage capacity of 19,000 MT. Furthermore, it has currently 119 farm shops, each with minimum storage capacity of 5 mt, located in the remote corners of country, which can be used as mini storage if needed. There is a plan to expand to a total of 205 farm shops across the country. Although some of the warehouses are not up to standard, in terms of storage of food items, WFP considers that Bhutan has adequate capacity.

On the flipside, there are no identified warehouses for storage of non-food items except for very few district and central stores. Furthermore, there are not many commercial storage facilities available in Bhutan. During emergencies, one possibility could to use school auditoriums as warehouses since schools are located in each and every districts and sub-districts and furthermore, during emergencies, classes might be empty and thus could be converted into temporary emergency stores. This is however not a preferred option as it would delay the return to normal functioning of schools for their education roles.

FCBL maintains the "National Food Security Reserve” held in strategic warehouses throughout the country. This was established originally with assistance from WFP in 1991. The food stock consists of some 1,400 mt of rice, 200 mt of sugar and 58 mtof cooking oil.  The table below provides the locations where these reserves are held. However, considering the population growth, the CEO of FCBL projects that Bhutan presently might require around 4,150 mt (3,500 mt Rice, 300 mt Oil, 250 mt Sugar and 100 mt Salt) to provide for the needs of some 12 percent (poverty index based on 2012 figures) of the population for three months. The distribution across the country might also need a review once the data of the latest sensus are available.

National Food Security Reserve Stock Level 

Commodities

Locations and quantities of reserve (mt)

P/ling

Thimphu

Trongsa

S/Jong

Khangma

Trashiang

Mongar

Total

Rice

220

300

80

350

225

25

200

1,400

Sugar

30

80

10

40

20

5

15

200

Oil

20

14

4

10

5

1

4

58

Total

270

394

94

400

250

31

219

1,658

 

 For more information on storage company contact details, please see the following link:

4.6 Bhutan Storage and Milling Companies Contact List

Commercial Storage 

Commercial storage facilities are almost non-existent in Bhutan except a handful of them located in Phuentsholing. Notable commercial storage are as follows:

 

Location

Owner

Available for Rent

Capacity

(MT / m² / m³)

Type [1]

Access [2]

Condition [3]

Near Norgay hall, Phuentsholing

Choden Tshongkhang

Yes

500 mt

Concrete

Flat

Appears intact

Yarkay Complex, P/ling

Yarkey Group of Companies

Yes

1000 mt

Concrete

Raised-Siding

Appears intact

Near Truck Parking, Phuentsholing

Druk Norlah

Yes

200 mt

Concrete

Flat

Appears intact

Karma Feeds Complex, Phuentsholing

Karma Feeds

Yes

500 mt

Concrete

Flat

Appears intact

 

[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified

[2] Warehouse Access: Raised-siding, flat

[3] Warehouse condition: Appears intact, appears damaged, under construction/repair

 

Storage Used by Humanitarian Organizations

 

The World Food Programme Country Office in Bhutan uses the Food Corporation of Bhutan Ltd (FCBL) warehouses to store its food and non-food items. FCBL has three main warehouses at Phuentsholing, Gelephu and Samdrup Jongkhar and many other transit warehouses all over Bhutan. FCBL is amenable when it comes to sharing the warehouse space with other humanitarian agencies provided they get prior approval from their management. The table below shows various warehouses used by WFP and UNICEF.

 

Location

Organization

Sharing Possibility

Capacity

(MT / m² / m³)

Type [1]

Access [2]

Condition [3]

Phuentsholing

WFP

Yes

200 mt

Concrete

Raised -siding

appears intact

Phuentsholing

WFP

Yes

1,100 mt

Concrete

Raised -siding

appears intact

Gelephu

WFP

Yes

800 mt

Concrete

Raised -siding

appears intact

Gelephu

WFP

Yes

200 mt

Rub- hall

Raised -siding

appears intact

Samdrup Jongkhar

WFP

Yes

1,520 mt

Concrete

Raised -siding

appears intact

Khangma, Trashigang

WFP

Yes

400 mt

Concrete

Flat

appears intact

Khangma, Trashigang

WFP

Yes

200 Mmt

Rub- hall

Raised -siding

appears intact

Rangjung, Trashigang

WFP

Yes

55 mt

Concrete

Raised -siding

appears intact

Gorgoan, Lhuntse

WFP

Yes

55 mt

Concrete

Raised -siding

appears intact

Nanglam, Samdrup Jongkhar

WFP

Yes

80 mt

Concrete

Raised -siding

appears intact

Daifarm, Samdrup

 Jongkhar

WFP

Yes

40 mt

Concrete

Flat

appears intact

Samtse

WFP

Yes

250 mt

Concrete

Raised -siding

appears intact

Wamrong, Trashigang

WFP

Yes

20 mt

Concrete

Flat

appears intact

Wangduephodrang

WFP

Yes

50 mt

Rub- hall

Flat

appears intact

Central Store, Phuentsholing

UNICEF

Yes

 

Concrete

Raised -siding

appears intact

RWSS Central Store, Phuentsholing

UNICEF

Yes

 

Concrete

Flat

appears intact

Medical Supply Depot, Phuentsholing

UNICEF

Yes

 

Concrete

Flat

appears intact

Regional Central Store, Trashigan

UNICEF

Yes

 

Concrete

Flat

appears intact

Regional Central Store, Gelephu

UNICEF

Yes

 

Concrete

Flat

appears intact

Drugs Vaccine Equipment Division, Thimphu

WHO

Yes

 

Concrete

Flat

appears intact

 

[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified

[2] Warehouse Access: Raised-siding, flat

[3] Warehouse condition: Appears intact, appears damaged, under construction/repair


Public Sector Storage

Most of public warehouses in Bhutan are those owned by the Food Corporation of Bhutan Ltd. The Ministry of Health and Ministry of Education have some central stores located in a few places to store essential school stationery and medicines, but they are very few in number and grossly inadequate. The Department of Disaster Management (DDM), with assistance from UNICEF have issued some emergency kits to all the districts which are stored, in small rooms, at the respective district headquarters. The table below provides the details of various public warehouses.

 

Location

Ministry / Agency

Use Possibility

Capacity

(MT / m² / m³)

Type [1]

Access [2]

Condition [3]

Central Store, Phuentsholing

MOE

Yes

140  m2

Concrete

Raised -siding

appears intact

RWSS Central Store, Phuentsholing

MOE

Yes

100  m2

Concrete

Flat

appears intact

Medical Supply Depot, Phuentsholing

MOH

Yes

 

120  m2

Concrete

Flat

appears intact

Regional Central Store, Trashigang

MOE

Yes

 

140  m2

Concrete

Flat

appears intact

Regional Central Store, Gelephu

MOE

Yes

 

150  m2

Concrete

Flat

appears intact

Drugs Vaccine Equipment Division, Thimphu

MOH

Yes

 

160  m2

Concrete

Flat

appears intact

Bumthang

FCBL

Yes

100 mt

Concrete

Raised Sliding

appears intact

Tsirang

FCBL

Yes

200 mt

Concrete

Raised Sliding

appears intact

Gelephu

FCBL

Yes

1100 mt

Concrete

Raised Sliding

appears intact

Gorgoan

FCBL

Yes

50 mt

Concrete

Raised Sliding

appears intact

Haa

FCBL

Yes

150 mt

Concrete

Raised Sliding

appears intact

Khangma

FCBL

Yes

1420 mt

Concrete

Raised Sliding

appears intact

Mongar

FCBL

Yes

800 mt

Concrete

Raised Sliding

appears intact

Nanglam

FCBL

Yes

200 mt

Concrete

Raised Sliding

appears intact

Paro

FCBL

Yes

250 mt

Concrete

Raised Sliding

appears intact

Pemagatshel

FCBL

Yes

50[p2] 

Concrete

Raised Sliding

appears intact

Phuentsholing

FCBL

Yes

5100 mt

Concrete

Raised Sliding

appears intact

Punakha

FCBL

Yes

150 mt

Concrete

Raised Sliding

appears intact

Rangjung

FCBL

Yes

50 mt

Concrete

Raised Sliding

appears intact

Samdrup Jongkhar

FCBL

Yes

2270 mt

Concrete

Raised Sliding

appears intact

Samtse

FCBL

Yes

670 mt

Concrete

Raised Sliding

appears intact

Sarpang

FCBL

Yes

1270 mt

Concrete

Raised Sliding

appears intact

Sibsoo

RBA

Yes

250 mt

Concrete

Flat

appears intact

Thimphu

FCBL

Yes

940 mt

Concrete

Raised Sliding

appears intact

Trashigang

FCBL

Yes

210 mt

Concrete

Raised Sliding

appears intact

Trongsa

FCBL

Yes

400 mt

Concrete

Raised Sliding

appears intact

Wamrong

FCBL

Yes

50 mt

Concrete

Raised Sliding

appears intact

Khuruthang

FCBL

Yes

300 mt

Concrete

Raised Sliding

appears intact

 

 

[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified

[2] Warehouse Access: Raised-siding, flat

[3] Warehouse condition: Appears intact, appears damaged, under construction/repair

Cold Chain

Currently WHO and UNICEF do not have cold chain storage facilities in Bhutan. However, the Ministry of Health (MOH) has a limited cold chain network across the country for storage of essential vaccines and medicines. FCBL on the other hand has three cold chain networks located at Phuentsholing, Samdrup Jongkhar and Thimphu with total storage capacity of 550 MT. The table below provides the details of cold storage facilities within the country:

 

Location

Organization / Owner

Type [1]

Cooling /  Power [2]

Quantity

Total Capacity

(m³)

Condition

Phuentsholing

Army Welfare Project

Cold room Positive

5X12000 kcal/hr

1

290

appears intact

DRA, Thimphu

MOH

Cold Room Negative

5X12000 Kcal/hr

1

50

appears intact

Phuentsholing

FCB

Cold room Positive

5X12000 kcal/hr

1

60

appears intact

Phuentsholing

FCB

Cold room Negative

5X12000 kcal/hr

2

50

appears intact (plastic crates)

Phuentsholing

FCB

Freezer

5X12000 kcal/hr

1

20

appears intact (Storing butter)

Samdrup Jongkhar

FCB

Cold room Negative

5X12000 kcal/hr

1

100

appears intact

Thimphu (Wangsisina)

FCB

Cold room Negative

5X12000 kcal/hr

1

350

appears intact

 

[1] Cold Room Positive, Cold Room Negative, Refrigerator, Freezer,

[2] Compression, Absorption, Solar, Other, unspecified

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

2.7 Bhutan Milling Assessment

There are only a limited number of milling facilities in Bhutan and during the gathering of information for this LCA, only two facilities were visited. Both these facilities have limited production.

The facility at Chuzargang is in an isolated location only reachable by non-sealed road in the Sarpang district. The second facility was at a central location in Phuentsholing.

4.6 Bhutan Storage and Milling Companies Contact List

Milling Company Chuzargang Rice Mill

 

Company Name and Address

Contact Names and  Email

Telephone and  Fax

Chuzargang Rice Mill, Chuzargang Geog, Sarpang Bhutan

Name: Trulku Norjen

Title: Mill Operator

Email:tnorgen09@gmail.com

Web:-

Tel:+975-17758144

Fax:

Summary of Role and Services

Rice milling, separation from foreign materials, stone remover, metal remover, husking, polishing, packaging and bag stitching.

Facilities

Parking Area Inside Compound (m²)

Yes, can cater around 5 trucks.

Drainage

Good

Fire Fighting Equipment

No

Number of Ventilators (screened)

8 exhaust fans

Electricity Load (KVA)

63 KVA

Backup Generator(s)

NO

 

Milling Equipment

Origin of Machinery

Year of Mfg

Year of Installation

Condition

India

2008

2009

Good

Maintenance

Duration

Once in a month

Type of Maintenance

Preventive regular maintenance

Other Equipment or Machinery Installed

Type of Equipment

Available

Number

Owned

Comments

Fortification Feeder

No

     

Bag Cleaning Plant

No

     

Moisture Tester

Yes

2

2

1 non functional

De-stoning Plant

Yes

1

1

 

Metal Extractor

Yes

1

1

 

Staffing

Number of Full Time Skilled Workers

2

Number of Full Time Labourers

8

Weighbridge

None

Building

 

Length (m)

Width (m)

Height (m)

Building – Rice Mill

50

20

6

Building – Maize Mill

NA

   

Walls

Concrete

Roof

CGI sheet, Good

Floor

Concrete floor

Conditions & Cleanliness

  

Outside

Inside

Cracks in Walls or Roof

Yes

Yes

Signs of Rodent Activity

Yes

Yes

Signs of Birds Entry 

Yes

No 

Damaged Gutters/Drains

No

No 

Signs of Moisture 

No 

No 

Adjacent Vegetation

No  

Yes 

Cleanliness

Good

Good

Pest Control

Fumigation

No 

Frequency

NA

Contracted

No 

Spraying 

No 

Frequency

NA

Contracted

No 

Rodenticides 

No 

Frequency

NA

Contracted

 No 

Rodent Trapping

 No 

Frequency

 

Contracted

 No 

Security 

Security

Good

Compound

Fenced

Other Comments

 

Access

Distance from Main Town (km)

25 km

Travel Time if not Located in Town (hours)

1.5 hr

Road Condition to Mill

Bad (not asphalt)

Road Limitations (if any)

Only 4 X 4 and 6 X 6 can travel this road.

Rail Connections

No

On the Railway From

NA

To

 

Other Comments

 

Milling Capacity

Commodities

Daily Capacity (MT)

Monthly Activity (MT)

Rice

6 MT

180 MT

Maize

NA

NA

Storage Capacity

Storage in Metric Tons

Rice – Covered (MT)

Flour – Covered (MT)

Within the Compound

100 MT

NA

Outside the Compound

NA

NA

Capacity to Blend

No

Loading & Discharge Rates

10 mt takes around 2 hrs. Max 4 x trucks a day.

Transport Capacity at Mill

No capacity but FCBL Gelephu will send trucks as and when required.


 

Milling Company CHHARU TSHONGDEL Rice Mill

CHHARU TSHONGDEL Rice Mill is located around 2 km from the centre of Phuentsholing town and is the country’s biggest milling company. It is owned as a partnership between by Ms. Dechen Pelden and Mr. Tashi Wangchuk and operated by Mr. Wangchuk as a managing partner. Daily milling capacity is 16 MT and monthly capacity averages 250 MT. The mill also fortifies rice for the WFP School Feeding Programme and in future plans to cater to RGOB school feeding.

 

Company Name and Address

Contact Names and  Email

Telephone and  Fax

CHHARU TSHONGDEL Rice Mill, Dhamdara Indusrial Area, Phuentsholing Thromde

Name: Tashi Wangchuk

Title: Manager

Email:Tashiwangchuk@chharu.com

Web:-

Tel:+975-17792772/+975-5-251673

Fax:

Summary of Role and Services

Rice milling, rice fortification, packaging, colour sorter, stone remover, metal remover, husking, polishing and bagging.

Facilities

Parking Area Inside Compound (m²)

Yes, can cater around 6 trucks. 400 m2

Drainage

Good

Fire Fighting Equipment

No

Number of Ventilators (screened)

6 X ventilators, 10 screens.

Electricity Load (KVA)

180 KVA

Backup Generator(s)

NO

 

Milling Equipment

Origin of Machinery

Year of Mfg

Year of Installation

Condition

China

2014

2015

Good

       

Maintenance

Duration

Once in a week

Type of Maintenance

Preventive regular maintenance

Other Equipment or Machinery Installed

Type of Equipment

Available

Number

Owned

Comments

Fortification Feeder

Yes

1

Yes

In Good condition

Bag Cleaning Plant

No

   

Uses only new bags

Moisture Tester

Yes

1

1

In Good condition

De-stoning Plant

Yes

1

1

In Good condition

Metal Extractor

Yes

1

1

Magnets installed in all machines

Staffing

Number of Full Time Skilled Workers

4

Number of Full Time Labourers

6

Weighbridge/Portable weighing scale

Number

 

Capacity (MT)

Length (m)

Type

Within Compound

0.300 mt

0.60 m

Digital

Within Compound

0.070 mt

0.40 m

Digital

Building

 

Length (m)

Width (m)

Height (m)

Building – Rice Mill

35 m

24 m

7 m

Building – Maize Mill

NA

   

Walls

7 metres concrete

Roof

CGI sheet, Good

Floor

Concrete floor

Conditions & Cleanliness

  

Outside

Inside

Cracks in Walls or Roof

No

No

Signs of Rodent Activity

Yes

Yes

Signs of Birds Entry 

Yes

Yes 

Damaged Gutters/Drains

No

No 

Signs of Moisture 

No 

No 

Adjacent Vegetation

Yes  

No 

Cleanliness

Good

Good

Pest Control

Fumigation

Yes 

Frequency

Monthly

Contracted

Yes

Spraying 

Yes 

Frequency

Monthly

Contracted

Yes 

Rodenticides 

No 

Frequency

NA

Contracted

 No 

Rodent Trapping

 Yes 

Frequency

Monthly

Contracted

 No 

Security 

Security

Good

Compound

Fenced

Other Comments

 

Access

Distance from Main Town (km)

2 km

Travel Time if not Located in Town (hours)

5 minutes

Road Condition to Mill

Good

Road Limitations (if any)

Max 10 wheelers (18 mt). Not possible for trailers.

Rail Connections

No

On the Railway From

NA

To

 

Other Comments

NA

Milling Capacity

Commodities

Daily Capacity (mt)

Monthly Activity (mt)

Rice

10 mt

250 mt

Maize

NA

NA

Storage Capacity

 

Rice – Covered (mt)

Flour – Covered (mt)

Within the Compound

400 MT

NA

Outside the Compound

NA

NA

Capacity to Blend

Yes, 300 mt a month

Loading & Discharge Rates

120 MT a day, loading and offloading

Transport Capacity at Mill

The mill does not own their own trucks but hires from private transporters.

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

3 Bhutan Logistics Services

3.1 Bhutan Fuel


Fuel Overview

The entire fuel supply for Bhutan is supplied by the Indian Oil Corporation Limited (IOCL-59%) and Bharat Petroleum Corporation Limited (BPCL-41%) through three private distributors in the country, Bhutan Oil Corporation (BOC), Druk Petroleum, and Damchen Petroleum. These three distributors service 48 fuel stations across the country. The quality and price of fuel in Bhutan is regulated by the Department of Trade (DoT) under the Ministry of Economic Affairs. All three distributors offer the same price as fixed by DoT.

BOC is the largest distributor and has 30 fuel stations all around the country. It has a storage capacity of 250 kilolitres (kl) at each of its three regional depots located at Phuentsholing, Gelephu and Samdrup Jongkhar and has storage capacity of 100 kl of Jet A1 at Paro International Airport. The second largest distributor is Druk Petroleum which operates 10 fuel stations and has storage capacity of 200 kl at Phuentsholing, 75 kl at Thimphu and 140 kl at Gelephu.

For emergencies, as a reserve, the government has around 1,000 kl (around 300,000 litres of petrol and 700,000 litres of diesel) at Dechencholing, Thimphu. In the capital, there are five fuel depots which have 345 kl of back-up storage (165,000 litres of petrol and 180,000 litres of diesel).

The Bhutan Oil Corporation (BOC) operates a Jet A1 fuel station at Paro International Airport. Its storage capacity is 100 kl and also has 20 kl of re-fillers at the site. The manager advises that this stock is adequate for some 14 days of supply to the available aircrafts. The price of 1 litre of Jet A1 fuel is BTN 47.94 (USD 0.75).

For more information on government and fuel provider contact details, please see the following links: HQ staff will input links to sections 4.1 Government Contact List and 4.7 Fuel Providers Contact List here.

Information may also be found at: http://www.mytravelcost.com/petrol-prices/ which is updated monthly. 

Fuel Pricing

The Department of Trade under the Ministry of Economic Affairs (MoEA) regulates the price of fuel in Bhutan and is slightly different for different districts depending on the transportation cost. The price of fuel is directly influenced by the market price of fuel in India for diesel and petrol. However, Government of India (GoI) provides a subsidy for liquid petroleum gas and kerosene. For all import of fuel the RGOB imposes 5 % sales tax and 5 % green tax.

 

Fuel Prices per Litre as of: 05 07 2017, All prices are ex Thimphu

(local currency and USD - $)

Petrol

BTN 59.35 (USD 0.91)

Diesel

BTN 53.77 (USD  0.83)

Paraffin

BTN 26.33 (USD 0.41)

Jet A-1

BTN 47.94 (USD 0.75)

Seasonal Variations 

There is no seasonal variation in the terms of supply of fuel from India. However, during the monsoon season, many of the roads connecting the different parts of Bhutan can get blocked in that way preventing the fuel stations from receiving supplies. In 2016, numerous road blocks did affect Bumthang and Trongsa districts leading to fuel shortages. The situation came under control as soon as the roads were restored. During such times, fuel stations practice rationing to avoid hoarding by some consumers.

 

Seasonal Variations

Are there national priorities in the availability of fuel? (i.e. are there restrictions or priorities for the provision of fuel such as to the military?)

No

Is there a rationing system?

In principle there is no rationing with the exception of cooking gas. However, during emergencies when there is short supply of fuel, cars of different size are issued only specific amount of petrol or diesel.

Is fuel to lower income / vulnerable groups subsidized?

There is no subsidy for diesel and petrol but there is subsidy on LPG and Kerosene for all the citizen.

Can the local industry expand fuel supply to meet humanitarian needs?

Yes, if the roads are accessible and provided India makes supplies available.

Is it possible for a humanitarian organization to directly contract a reputable supplier / distributor to provide its fuel needs?

Yes

Fuel Transportation

Due to its mountainous terrain and narrow roads, large tankers cannot be used to transport fuel in Bhutan. Therefore fuel is transported using tankers with a carrying capacity of 9-12 kl. The Bhutan Oil Corporation owns 36 such tankers, while Druk petroleum has 22 tankers which are used for transportation of fuel from its regional depots to the retail outlets across the country.

Standards, Quality and Testing

Department of Trade and Industry, Ministry of Economic Affairs regulates the quality and standard of fuel supplied to Bhutan. All fuel entering Bhutan is tested and certified by IOCL and BPCL and when it reaches the country, the receiving entity also conducts quality, density and impurity checks before offloading. In addition, the Department of Trade and Industry, conducts the tests every month at each fuel station to ensure that the standards are maintained.

Bharat Stage (BS) emission standards, introduced in India in 2000, are fuel emission standards that have been set up by the central government of India to regulate the output of air pollutants from internal combustion engine equipment including motor vehicles. IOCL confirms that all the supplies that are coming to Bhutan have BS IV standards.

 

Industry Control Measures

Do tanks have adequate protection against water mixing with the fuel?

n/a

Are there filters in the system which monitor where fuel is loaded into aircraft?

Yes

Is there adequate epoxy coating of tanks on trucks?

No

Is there a presence of suitable firefighting equipment?

Yes

Standards Authority

Is there a national or regional standards authority?

Yes

If yes, please identify the appropriate national and/or regional authority.

National: Bhutan Standard Bureau

Regional: Bureau of Indian Standards

If yes, are the standards adequate/properly enforced?

Yes

Testing Laboratories

Are there national testing laboratories?

Yes  with Department of Trade in Thimphu

 

 

Fuel Quality Testing Laboratory

Company

Department of Trade

Name 

Dr. Tshewang Choki

Address

Department of Trade, Ministry of Economic Affairs, Thimphu

Telephone  

+975-77319090

Contact

+975-77319090

Standards Used

As per Bhutan Standard Bureau (BSB)

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.


 

 

3.2 Bhutan Transporters

Considering the fact that rail and waterway transport are not available in Bhutan, around 95 % of the cargo and goods are transported by road and the remaining by air. Most freight within Bhutan is moved on eight to ten trucks owned by private transporters. There are four or five major transporters and many smaller transporters in the country, mostly located and operated from the main business hub of Phuentsholing. There is a network of passenger buses throughout the country owned and operated by private individuals.

The current capacity of transporters seems to be adequate to meet the normal demand, however, during cash-crop seasons such as harvest time of potatoes (November to December), oranges (December to February) and apples (September to October), there is a higher demand for trucks from farmers to transport the produce for sale in India. During such periods, it is more difficult to obtain trucks at the prevailing market prices, as they obtain better prices for transporting seasonal farm produce.

It should be noted that that there are no government operated transport companies, and there is no regulation with regard to the price the transporters can charge. As a result, depending on the demand for transportation services, transportation charges can vary. During peak seasons, the cost can go up while during lean seasons they can come down, purely determined by the market forces.

Presently foreign / Indian trucks are not allowed to travel across Bhutan, except in cases when the cargo cannot be transported by Bhutanese trucks (such as for some sensitive materials that require customized transport facilities). Most trucks / trailers / sea containers coming from India are off-loaded at Phuentsholing and the cargo transported to other parts of Bhutan through smaller Bhutanese trucks. However, in 2016 Bangladesh, Bhutan, India and Nepal (BBIN) devised a Motor Vehicle Agreement that seeks to facilitate seamless cross-border movement of passenger and cargo vehicles in the sub-region. Although the present government was determined to ratify this agreement, the opposition and National Council are very much against it, stating that it will do more harm than good to Bhutan. Therefore, the BBIN agreement has been deferred by the parliament at the present time.

For more information on transport company contact details, please see the following link:

HQ staff will input a link to section 4.8 Transporter Contact List here.

 

 

RR Transport : Transport  Capacity Summary

Regions Covered

RR Transport is located in Phuentsholing with a branch office at Nanglam as well. The transporter is involved mainly in transporting cement from two large cement plants (Pendent Cement and Dungsam Cement) to the hydro power plants under construction at Wangdue (Punatsangchu 1 and 2) and Trongsa (Mangdechu).

 

Number of

Vehicles

Capacity per

Vehicle (mt)

Comments / Condition of Vehicles

Six Wheelers

20

10-12 mt

 10 self-owned, 10 hired. All in good condition.

10 Wheelers

10

18 mt

6 self-owned and 4 hired. All in good condition.

Tipper (Dumpers)

14

12-14 mt

4 self-owned and 10 hired. All in good condition.

Total Capacity

44

600 mt

 

 

 

 

Drangtshen Transport : Transport Capacity Summary

Regions Covered

Drangtshen Transport covers mostly the eastern region of Samdrup Jongkhar, Pemagatshel, Trashigang, T/yangtse and Mongar.

 

Number of

Vehicles

Capacity per

Vehicle (mt)

Comments / Condition of Vehicles

6 Wheelers

16

10-12 mt

All in good condition

10 Wheelers

6

18 mt

All in good condition.

Bolero Pick Ups

6

2 mt

Used for delivery of food to remote schools connected by farm roads and where heavy trucks cannot go.

Total Capacity

28

400 mt

 

 

 

Chima Transport: Transport Capacity Summary

Regions Covered

Chima transport is based in Phuentsholing but caters to transport needs of whole country. It is also the principal transporter for the Food Corporation of Bhutan Ltd.

 

Number of

Vehicles

Capacity per

Vehicle (mt)

Comments / Condition of Vehicles

6 Wheelers

16

10 mt

 All vehicles are in good condition.

10 wheelers

2

18 mt

All vehicles are in good condition.

 

 

 

 

Total Capacity

18

200 mt

 

 

 

DG Transport: Transport Capacity Summary

Regions Covered

DG Transport provides transportation services to FCBL especially to Samdrup Jongkhar, Nanglam and Gelephu regions.

 

Number of

Vehicles

Capacity per

Vehicle (mt)

Comments / Condition of Vehicles

6 Wheelers

6

10 mt

Good

10 wheelers

7

18 mt

Good

Tata Jumbo

4

10 mt

Good

Total Capacity

17

230 mt

 

 

 

Dophu Transport:  Transport Capacity Summary

Regions Covered

Dophu Transport, which is based in Phuentsholing provides transportation services all across the country. Presently, it is involved in transportation of cement from Dungsam Cement plant to hydro-power projects.

 

Number of

Vehicles

Capacity per

Vehicle (mt)

Comments / Condition of Vehicles

6 Wheelers

20

10 mt

Good Condition

 

 

 

 

 

 

 

 

Total Capacity

20

200 mt

 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

3.3 Bhutan Manual Labour

Overview

Manual labourers in Bhutan are mostly used in the construction sector such as for building roads and other Government and private infrastructure. Because of its small population and considering that it is an agrarian country which demands lot of manual work, there is an acute shortage of manual labourers in the country and most of the manual works are carried out by foreign workers pre-dominantly from India. Major infrastructure development projects have been implemented in the past two decades and as a result of the accelerating rate of development activities throughout the kingdom and the emergence of large projects such as Tala,  Kurichu, Punatsangchu and Mangdechu  Hydro Electric Projects the demand of foreign workers, both skilled and un-skilled increased substantially. In the year 2000, the Government approved the increase of ceiling of foreign workers within the country at any given time from 30,000 to 45,000 to meet the requirements of the three hydro projects. This is likely to be changed by the government from time to time depending on the economic activities, national security and supply of Bhutanese workforce who need to be provided with gainful employment.

There are no labour unions in Bhutan and Ministry of Labour and Human Resources (MoLHR) is the sole custodian of labour laws and regulations in the country.

 

Labour Rates Overview

 

Cost
(Local Currency & USD - $)

Rate as of September, 2015

Daily General Worker (Unskilled casual labour)

Nu.215 (Approx $3.3)

Minimum wage rate as per the Ministry of Labour and Human Resources(MOLHR)

Daily General Worker (Semi-skilled labour)

Nu.254 (Approx $4)

Minimum wage rate as per the Ministry of Labour and Human Resources(MOLHR)

Skilled Worker

Nu.324 (Approx $5)

Minimum wage rate as per the Ministry of Labour and Human Resources(MOLHR)

3.4 Bhutan Telecommunications

Telecommunications in Bhutan includes telephones, mobiles, radio, television, and the internet. There is one satellite earth station, Intelsat. Bhutan Broadcasting Service (BBS), a government owned company, is the first and only television broadcast service in the country. There are five private radio stations that are currently broadcasting. Bhutan Info Communications and Media Authority (BICMA), an autonomous body, is the Communications and Media regulatory body in Bhutan. BICMA exercises control in terms of access to the radiofrequency spectrum and monitoring their usage, licensing of cable TV, broadcast media, printing presses, publications, entertainment licenses, ICT facility and service licenses, issuance of filming permits, review and certification of films and accreditation of journalists.

There are two main telecommunications companies in Bhutan, a state owned, Bhutan Telecom and a private company, Tashicell. Sim cards are easily available upon production of valid documents and data plans are quite reliable and easily available.

For more information on telecoms contacts, please see the following link: 

4.11 Additional Services Contact List

 

Telephone Services

Is there an existing landline telephone network?

Yes  

Does it allow international calls?

Yes   

Number and Length of Downtime Periods (on average)

 Minimal as most of the maintenance and repair works are carried after midnight.

Mobile Phone Providers

Bhutan Telecom and Tashicell

Approximate Percentage of National Coverage

 95%

Telecommunications Regulations

Any telecommunications equipment (VSAT, HF, VHF, Thurayas etc.) entering the country needs approval and licence from BICMA. Annual fees need to be paid to BICMA for the frequencies used by UN agencies.

 

Regulations on Usage and Import

 

Regulations in Place?

Regulating Authority

Satellite

Yes

 BICMA

HF Radio

 Yes

 BICMA

UHF/VHF/HF Radio: Handheld, Base and Mobile

 Yes

 BICMA

UHF/VHF Repeaters

 Yes

 BICMA

GPS

 NO

NA

VSAT

 Yes

 BICMA

Individual Network Operator Licenses Required?

Yes, BICMA issues the license.

Frequency Licenses Required?

Yes, BICMA issues the license.

Existing Humanitarian Telecoms Systems

Most of the humanitarian telecoms systems are located in Thimphu, while HF and VHF radios are fitted in most UN vehicles. Communications equipment is procured, managed and monitored by individual UN agency. Sharing of communication equipment is possible in case is feasible/compatible and there are surplus/excess with other agencies.

 

Existing UN Telecommunication Systems

 

UNDP

WFP

UNFPA

WHO

UNICEF

FAO

VHF Frequencies

 Yes

 Yes

 Yes

 Yes

 Yes

 Yes

HF Frequencies

 Yes

 Yes

 Yes

 Yes

 Yes

 Yes

Locations of Repeaters

 Thimphu

Thimphu 

 Thimphu

 Thimphu

 Thimphu

 Thimphu

VSAT

 No

Yes 

 No

 No

 No

 No

Internet Service Providers (ISPs)

There are two ISP providers in Bhutan which are Bhutan Telecom, a government owned company, and Tashicell, a private company. Both these companies offer a range of lease line, broadband and mobile data at competitive rates. Most business and companies purchase internet connection from these two ISP providers. Both the ISP providers have a bandwidth up to 30 mbps, while 4 G data is available in all 20 Dzongkhags (Districts). With the exception for leased lines (provided through landline by Bhutan Telecome and as WIMAX by Tashicell) all internet services are paid on a volume basis. While recently efforts have been made to upgrade the quality of service, especially during high use hours the actual internet speed consumers can avail off can be limited at times given the country only avails of two gateways.

There are minimal downtimes which are mostly for maintenance and repairs conducted after midnight to avoid inconvenience to the public.

 

Internet Service Providers

Are there ISPs available?

 Yes

If yes, are they privately or government owned?

 Both, private as well as government owned.

Dial-up only?

 No

Approximate Rates (local currency and USD - $)

Dial-up

 NA

Broadband

 Ranges from BTN 399 (USD 6.3) for 7.6 GB  to BTN 2,499 (USD 39) for 51.3 GB data valid for 30 days only on ADSL with Bhutan Telecom.

Detailed rates for leased lines: Bhutan Telecom (https://www.bt.bt/?page_id=60); Tashicell (https://www.tashicell.com/tariffs/internet-leased-line)

Max Leasable ‘Dedicated’ Bandwidth

Up to 30 Mbps [p2] (Bhutan Telecom – microware or fixed line) though higher might be negotiable.

Up to 20 Mbps (Tashicel – WIMAX)


Mobile Network Operators (MNOs)

Bhutan telecom is the largest mobile network provider in Bhutan with a total 486,000 subscribers and has coverage in all district and sub districts while Tashicell has around 247,000 subscribers and has coverage in all districts but in very few sub-districts. Both operators make efforts to improve quality of service to customers.

For information on MNOs please visit the GSM Association website.

 

Company

Number of Agent Outlets by Area

Network Strength by Area

Contracted for Humanitarian or Government Cash Transfer

Programmes?

Services Offered

(i.e. Merchant Payment,

Bulk Disbursement,

Receive & Make Payment)

Bhutan Telecom

Present in all 20 Dzongkhags and small towns with overall coverage of 95%.

There is 4G network in all district headquarters while 3G network is present in all other parts, though in more remote areas data speeds often drops to Edge or GSM.

No 

No

Tashicell

Present in all 20 Dzongkhags and 197 (out of 205) sub-districts. Overall coverage is around 75%.

There is 4G  network only in Phuentsholing, Thimphu and Paro and other districts have  3G network coverage.

No

No

 

 

3.5 Bhutan Food and Additional Suppliers

Overview

In Bhutan agriculture provides a livelihood to around 60% of the population and consists largely of subsistence farming and animal husbandry. Of Bhutan’s 7.8 % arable land, only 2.93 % is under cultivation. Therefore, Bhutan imports most of its food commodities from India. Main items imported are rice, meat, dairy products and vegetables.

According to trade statistics, the country in  2015 imported 83,646.083 MT rice and  spent  BTN  1.6  billion (USD 24 million).  In 2016, the country imported rice worth BTN 1.9 billion (USD 29 million). While Bhutan exports cardamom, potatoes, apples and oranges to India and Bangladesh.

In 2016 alone Bhutan imported BTN 1.54 billion (USD 24 million) worth of rice from India. While Bhutan exports cardamom, potatoes, apples and oranges to India and Bangladesh.

Top items imported by Bhutan in 2016 include vehicles, petroleum products and food while top exports include electricity, cement and minerals.

Phuentsholing is the main entry point for Bhutan and hence the main business hub where most of the trade takes place. 90% of food commodities that enter Bhutan come from India. Manufacturing capacity of Bhutan, in terms of food, is limited to juices, jams, vegetable oils, chips, pickles and other beverages.


The Observatory of Economic Complexity – MIT (OEC):

http://atlas.media.mit.edu/en/profile/country/btn/

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

3.5.1 Bhutan Food Suppliers

Overview

Most of the Bhutanese population consumes rice, maize, millet, potatoes, pulses, fruits, and vegetables. Bhutan continues to rely on food imports from India as the in-country manufacturing capacity is very limited. The major wholesalers and distributors of Fast Moving Consumer Goods (FMCG) are Tashi Commercial Corporation (TCC), Food Corporation of Bhutan Ltd (FCBL), Damchen Agencies, 8-Eleven and Zimdra Food Private Limited. All these companies import food from India and distribute within Bhutan. While there are many small scale wholesalers and retailers spread throughout the country.

4.10 Bhutan Supplier Contact List

Retail Sector

The retail sector in Bhutan is generally dominated by small sale retailers who buy from main wholesalers like FCBL, TCC, Damchen Agencies, 8- Eleven and Zimdra and sell to the final consumers. It is important to note that most of the whole sellers purchase their stocks from India as they have obtained franchise rights from major companies.

 

Types of Retailers Available

Type of Retailer

Rank

(1-5, in which relatively 1 is the most commonly used by the population and 5 is the least)

Supermarket – concentrates mainly in supplying a range of food, beverage, cleaning and sanitation products; have significant purchasing power; are often part of national/regional/global chains[p2] .

 

4, Supermarkets are common only in major towns like Thimphu, Phuentsholing and Paro and most people still buy from the small convenience shops. It should also be noted that what is here classified as supermarkets would be seen as large convenience stores in most other countries.

Convenience Store/Mini Market – medium sized shop; offers a more limited range of products than supermarkets; usually has good/stable purchasing power; may be part of chain or cooperative.

3

Permanent shop with strong supply capacity individually/family owned store; usually offers fewer commodities and a limited selection of brands; good storage and reliable supply options.

3

Permanent shop with limited supply capacity individually/family owned store; offers fewer commodities and a limited selection of brands; limited storage and unstable supply options.

1 (Most of the retail outlets in Bhutan fall under this category)

Mobile Shop/Market Stand individually/family owned store; usually offers fewer commodities and a limited selection of brands; may be found at outdoor markets, camps or unstable environments.

 


Wholesale – Tashi Commercial Corporation

The Tashi Group of companies is the largest privately owned group of companies in Bhutan with over 40 subsidiaries companies. Tashi Commercial Corporation (TCC) is one of them established in 1985. TCC runs a chain of supermarkets and FMCG wholesale business throughout Bhutan. From its six main departmental stores/hubs, five are located in Phuentsholing, Thimphu, Gelephu, Paro, Samdrup Jongkhar and Wangduephodrang. TCC is the franchise holder of over 50 reputed companies from India and abroad. TCC also own 55 marketing vans which do mobile marketing and reaches to consumers located in the remote places.

More information of Tashi Group can be found at:

http://www.tashigroup.bt/

 

Supplier Overview

Company Name

Tashi Commercial Corporation

Address

BOC Petrol station, Phuentsholing Thromde

Does the supplier have its own production / manufacturing capacity?

 

Yes, the supplier produces confectionary, juices and beer.

Does the supplier have its own retail capacity?

 

Yes, the supplier has five departmental stores located in six different towns of Bhutan (Phuentsholing, Thimphu, Gelephu, Paro, Samdrup Jongkhar and Wangduephodrang)

Does the supplier have its own transport capacity?

Yes, they have 55 marketing and delivery vans.

Does the supplier have its own storage facilities?

Yes, 25,000 sq ft  (2,300 sqm) at Phuentsholing and all departmental stores have anywhere between 8,000-12,000 sq ft (750 – 1,100 sqm).

Approximate Turnover in MT

Average monthly turnover is around BTN 40 million (approximate)

Payment Methods Accepted

Cash, cheque, bank transfer and bank draft. They also provide credit facilities to their regular customers.

Other Comments or Key Information

TCC is the largest wholesaler and retailer in the country.

 

Other Locations

Region(s)

Service Location(s)

Thimphu.

Near Clock Tower

Gelephu

Gelephu Thromde

Samdrup Jongkhar

Samdrup Jongkhar Thromde

Paro

Paro Town

Wangduephodrang

Bajo Town

Primary Goods / Commodities Available

Commodities by Type**

Comments

00 - Live animals (other than fish, crustaceans, molluscs, etc.)

NA

 

01 - Meat and meat preparations

NA

 

02 - Dairy products and birds’ eggs

Yes

Processed dairy products

03 - Fish (not marine mammals), crustaceans, molluscs…

NA

 

04 - Cereals and cereal preparations

Yes

 

05 - Vegetables and fruit

Yes

 

06 - Sugars, sugar preparations and honey

Yes…

 

07 - Coffee, tea, cocoa, spices and manufactures thereof

Yes

 

09 - Miscellaneous edible products and preparations

Yes

All kinds of grocery items consumed by Bhutanese.

41 - Animal oils and fats

NA

 

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated

Yes

 


Wholesale – SUPPLIER CHHARU TSHONGDEL

Chharu Tshongdel is relatively a new supplier in Bhutan. Though new, it is better equipped than other local suppliers because it has the capacity to mill and fortify rice, which is an advantage for WFP Bhutan. Perhaps this is the only local supplier which can compete at regional level as it has a milling as well as fortification facilities. No other wholesaler in Bhutan has such facilities. However the limitation of this company is that it specialises only in rice and deals with no other commodities.

 

Supplier Overview

Company Name

CHHARU TSHONGDEL

Address

Dhamdara Industrial Area, Phuentsholing Thromde

Does the supplier have its own production / manufacturing capacity?

 

No, however the supplier has Rice milling and fortification facility.

Does the supplier have its own retail capacity?

 

No, It supplies to humanitarian agencies like WFP and small retailers.

Does the supplier have its own transport capacity?

No, they hire transporters as and when required.

Does the supplier have its own storage facilities?

Yes , up to 400 mt.

Approximate Turnover in MT

 

On an average the wholesaler is able to make a turnover of around 400 mt a month.

Payment Methods Accepted

Cash, cheque, bank transfer and bank draft.

Other Comments or Key Information

The wholesaler is quite new. The company started only from 2015. However, so far the company has delivered as per the contractual terms with WFP.

 

Other Locations

Region(s)

Service Location(s)

CHHARU TSHONGDEL operates only in Phuentsholing region at the moment.

NA

Primary Goods / Commodities Available

Commodities by Type**

 

Comments

00 - Live animals (other than fish, crustaceans, molluscs, etc.)

NA

 

01 - Meat and meat preparations

NA

 

02 - Dairy products and birds’ eggs

NA

 

03 - Fish (not marine mammals), crustaceans, molluscs…

NA

 

04 - Cereals and cereal preparations

Rice

The wholesaler at the moment supplies only rice.

05 - Vegetables and fruit

NA

 

06 - Sugars, sugar preparations and honey

NA …

 

07 - Coffee, tea, cocoa, spices and manufactures thereof

NA

 

09 - Miscellaneous edible products and preparations

NA

 

41 - Animal oils and fats

NA

 

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated

Na

 

 

Wholesale – Zimdra Food Private Limited

Zimdra Food Private Limited (ZFPL) was established in 2004 to cater to the FMCG market of Bhutan. The unit mostly deals in imported consumer goods and beverages from third countries. The Management of Zimdra Industries understands that the consumer market has high potential in Bhutan and its growing with the increase in the population and economic standard of the nation. ZFPL also manufactures processed milk, and a variety of juices.

For more information visit their website:

      http://zimdrafood.com

 

Supplier Overview

Company Name

Zimdra Food Private Limited

Address

Above main traffic, Thimphu Thromde

Does the supplier have its own production / manufacturing capacity?

 

Yes, the supplier produces processed milk and a varieties of, juices on the basis of imported milk and concentrate respectively.

Does the supplier have its own retail capacity?

 

Yes, the supplier has two supermarkets in Thimphu and Phuentsholing.

Does the supplier have its own transport capacity?

No, it relies on hired transport.

Does the supplier have its own storage facilities?

Yes , 25,000 sq ft (2,300 m2) at Phuentsholing and 10,000 sq ft (930 m2)at Thimphu.

Approximate Turnover in MT

 

Average monthly turnover is around BTN 20 million (approximate)

Payment Methods Accepted

Cash, cheque, bank transfer and bank draft. They also provide credit facilities to their regular customers.

Other Comments or Key Information

ZFPL is an emerging wholesaler and retailer and has prospect to expand its business to other parts of the country as well.


Wholesale – Food Corporation of Bhutan

The Food Corporation of Bhutan Ltd (FCBL) was established under Royal Charter issued on 16th August 1974 by His Majesty the Fourth King in order to institutionalize a centralized procurement and distribution system of essential food supplies in the country. Today FCBL functions independently with no financial liabilities and dependence on the government. One of the main mandates of FCBL is to maintain national food security reserve in case of emergencies. Other mandates include;

  •       Procurement and distribution of food grains and other essential commodities for the country including institutional supplies.
  •       Promote trade in agricultural and horticultural produce to ensure fair prices for both growers and consumers. .
  •      To construct and operate adequate warehouses across the country to facilitate food items storage and distribution.
  •      To manage and operate auction centres as a convenient market place of trading for growers and buyers.
  •      To facilitate marketing of domestic products through the auctioning system while generating meaningful revenues to the corporation for long term sustainability.
  •      Administer and supervise the functioning of the Cooperative Marketing Societies in Bhutan.

FCBL has 47 warehouses across the country and some 119 farm shops through which, it sells food commodities to the public at a reasonable price. The number of farm shops is expected to increase to 205 in the coming years.

For more information visit their website:

www.fcbl.bt/

Supplier Overview

Company Name

Food Corporation of Bhutan Limited (FCBL)

Address

Phuentsholing, Thromde

Does the supplier have its own production / manufacturing capacity?

 

No

Does the supplier have its own retail capacity?

 

Yes, the supplier has 47 warehouses spread throughout the country and 119 farm shops located in the remote part of the country.

Does the supplier have its own transport capacity?

Yes, there are presently 36 vehicles of different capacities owned by FCB.

Does the supplier have its own storage facilities?

Yes, the total capacities of all warehouses and transit stores are 19,000 MT.

Approximate Turnover in MT

 

Average monthly turnover is around BTN 70 million (approximate)

Payment Methods Accepted

Cash, cheque, bank transfer and bank draft. They also provide credit facilities to their regular customers.

Other Comments or Key Information

 

 

Other Locations

Region(s)

Service Location(s)

Gelephu

Gelephu, Thromde

Samdrup Jongkhar

Near the Dzong

Thimphu

Changzamtok

Primary Goods / Commodities Available

Commodities by Type**

Comments

00 - Live animals (other than fish, crustaceans, molluscs, etc.)

NA

 

01 - Meat and meat preparations

NA

 

02 - Dairy products and birds’ eggs

Yes

 

03 - Fish (not marine mammals), crustaceans, molluscs…

NA

 

04 - Cereals and cereal preparations

Yes

 

05 - Vegetables and fruit

Yes

 

06 - Sugars, sugar preparations and honey

Yes

 

07 - Coffee, tea, cocoa, spices and manufactures thereof

Yes

 

09 - Miscellaneous edible products and preparations

Yes

 

41 - Animal oils and fats

NA

 

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated

Yes

 

 

**For non-FOOD products please see section 3.5.2 Additional Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

3.5.2 Bhutan Additional Suppliers

Overview

There is limited manufacturing/production capacity in Bhutan especially in terms of operational support equipment. Most of these items are imported from India and other countries. There are many small, medium and large companies / wholesalers who hold a hardware license and supply different kinds of building, construction, electrical, plumbing materials. Some of these wholesalers are franchise holders of branded companies and manufacturers based in India. Lead time for the delivery of these materials can take anywhere between 15 days to two months as these local companies / wholesalers further need to order from the parent companies or distributors. Therefore, procurement needs to be planned accordingly.


For more information on suppliers’ contact details, please see the following link: 

4.10 Bhutan Supplier Contact List

Wholesale – Ugen Trading House (UTH)

Ugen Trading House (UTH) provides total solutions for Communications, Security Systems, Fire & Rescue Systems, Consultancy Services, Automobile, Heavy Earthmoving, Construction Equipment, Solar and Power Systems.

Supplier Overview

Company Name

Ugen Trading House

Address

Doibum Road
Thimphu, Bhutan

Does the supplier have its own production / manufacturing capacity?

No

Does the supplier have its own retail capacity?

Yes, the company sells good to government as well as directly to end-users.

Does the supplier have its own transport capacity?

Yes

Does the supplier have its own storage facilities?

Yes

Approximate turnover in USD - $

 

Not available

Payment Methods Accepted

Bank Transfer, Cash and Cheque

Other Comments or Key Information

 


 

Other Locations

Region(s)

Service Location(s)

Phuentsholing

Near Lhaki Hotel, Phuentsholing Thromde

Primary Goods / Commodities Available

Commodities by Type**

Comments

24/27 - Crude materials, inedible, except fuel

NA

 

51 to 59 - Chemical and related products

NA

 

61 to 69 - Manufactured goods classified chiefly by material

NA

 

71 to 79 - Machinery and transport equipment

Yes

All items are imported. Security Systems, Fire & Rescue Systems,  Automobile, Heavy Earthmoving, Construction Equipment, Solar and Power Systems

81 to 89 - Miscellaneous manufactured articles

NA

 

91/93/96/97 - Commodities not classified elsewhere

 

 


Wholesale – New Generation and the Next Technologies Private Limited (NGN Private Limited)

Established in 1993, it is the first and leading IT Company in Bhutan which has grown into a large spectrum of Information Technology Service provider over the years in the country.

NGN Technologies is the sales and solution partner in Bhutan for some of the leading global IT Companies – Dell Computers, Oracle, Schneider Electric IT business, Xerox, Brocade, Microsoft, CISCO, Diebold Nixdorf ATMs etc. 

Headquartered in Thimphu, the capital city of Bhutan, NGN has branch offices at Phuentsholing and Gelephu bordering the states of West Bengal and Assam of India.  The Company has over 58 employees of which over 60% are IT engineers.

 

Supplier Overview

Company Name

New Generation and the Next Technologies Private Limited

Address

Oakha, Express Highway
Thimphu, Bhutan

Does the supplier have its own production / manufacturing capacity?

No

Does the supplier have its own retail capacity?

Yes, the company sells goods to government, other companies as well as directly to the end-users.

Does the supplier have its own transport capacity?

Yes

Does the supplier have its own storage facilities?

Yes

Approximate turnover in USD - $

 

BTN 100 million per month

Payment Methods Accepted

Bank Transfer, Cash and Cheque


Other Locations

Region(s)

Service Location(s)

Phuentsholing

Behind TCC, Phuentsholing Thromde

Gelephu

Gelephu Thromde

Primary Goods / Commodities Available

Commodities by Type**

Comments

24/27 - Crude materials, inedible, except fuel

NA

 

51 to 59 - Chemical and related products

NA

 

61 to 69 - Manufactured goods classified chiefly by material

NA

 

71 to 79 - Machinery and transport equipment

Yes

NGN Technologies is the sales and solution partner in Bhutan for some of the global leading IT Companies – Dell Computers, Oracle, Schneider Electric IT business, Xerox, Brocade, Microsoft, CISCO, Diebold Nixdorf ATMs etc.

81 to 89 - Miscellaneous manufactured articles

NA

 

91/93/96/97 - Commodities not classified elsewhere

NA

 


Wholesale – Lhaki General Store 

The Lhaki General Store is located at the heart of the Capital city, near main traffic roundabout. Since its founding in Thimphu in 1976, Lhaki General Store has become a leading supplier of hardware from various branded companies. Currently it deals with a wide spectrum of products, including electrical items (domestic, commercial and industrial applications), building materials, sanitary, stationery and other general supplies in Thimphu as well as in other twenty Dzongkhags (districts).

 

Supplier Overview

Company Name

Lhaki General Store 

Address

Below main traffic roundabout,
Thimphu, Bhutan

Does the supplier have its own production / manufacturing capacity?

No

Does the supplier have its own retail capacity?

Yes, the company sells all kinds of hardware and construction items directly to the end users.

Does the supplier have its own transport capacity?

No, uses hired transporters.

Does the supplier have its own storage facilities?

Yes

Approximate turnover in USD - $

 

Not available

Payment Methods Accepted

Bank Transfer, Cash and Cheque. Credit is available for regular customers.

Other Comments or Key Information

 

 

Other Locations

Region(s)

Service Location(s)

NA

NA

 

 

Primary Goods / Commodities Available

Commodities by Type**

Comments

24/27 - Crude materials, inedible, except fuel

NA

 

51 to 59 - Chemical and related products

NA

 

61 to 69 - Manufactured goods classified chiefly by material

Yes

Hardware materials including water tanks, pipes, other plumbing materials etc.

71 to 79 - Machinery and transport equipment

Yes

All types of construction materials

81 to 89 - Miscellaneous manufactured articles

NA

 

3.6 Bhutan Services


Overview

Most of the services required by any agency are available in Bhutan, though the capacity could be limited and quality not up to international standard especially in the isolated districts away from the major towns and cities. Availability and capacities of various service providers are explained in more details in the following sections.

For more information on company contact details, please see the following link: 

4.11 Bhutan Additional Services Contact List

Accommodation

Major urban centres and tourist destinations in Bhutan like Thimphu, Paro, Phuentsholing and Bumthang have a number of decent and standard guest house accommodation and hotels. However, other small towns and districts have only a limited number of accommodation options. For example, there is not a single standard tourist hotel in Gasa and Dagana districts. Therefore, Bhutan, in the event of large influx of people during an emergency might face challenges in terms of accommodation.

The website below provides the details of hotels in each district such as contact address, pictures and prices.

http://www.hotel.bt/

Electricity and Power

Electricity is the main source of power in Bhutan. In cooperation with the Government of India, Bhutan is undertaking several hydroelectric projects whose output is traded between the countries making hydropower the top contributor to Bhutan’s GDP. Though Bhutan's many hydroelectric plants provide energy far in excess of its needs in the summer, dry winters and increased fuel consumption demands Bhutan to import energy from India.

Power in Bhutan controlled by Department of Energy (DoE), its subsidiary Bhutan Electricity Authority (BEA) under the  Ministry of Economic Affairs. While the DoE formulates policy, planning, and coordination, the BEA is the main regulatory agency of the energy sector. Bhutan Power Corporation (BPC) is responsible for transmission, distribution and supply of electricity within Bhutan.

Electricity in Bhutan is quite stable with minimum down time and is connected through a national grid and spans to even the remote part of the country. In 2015, Bhutan generated around 7,747 million units(mu) out of which around 2000 mu was consumed domestically while the rest was exported to India.

 

Electricity and Power Summary Table

Production Unit

Type

(Hydroelectric, Thermal, etc.)

Installed

Capacity (MW)

Current Production (MW)

Chukha Hydro Power Corporation

Hydroelectric

 336 MW

 

Tala Hydropower Project

 

Hydroelectric

 1020 MW

 

Kurichhu Hydropower Project

 

Hydroelectric

60 MW

 

Basochhu Hydropower Project

 

Hydroelectric

 40 MW

 

Dagachhu Hydropower Project

 

Hydroelectric

 126 MW

 

 

There are three additional hydro power projects that are currently under construction phase and likely to be completed in coming two to three years. These projects are Punatsangchhu Hydroelectric Project (1200 MW), Punatsangchhu-II Hydroelectric Project (1020 MW) and Mangdechhu Hydroelectric Project (720 MW).

Financial Services

There are 7 financial institutions in Bhutan; Bank of Bhutan (BoB), Bhutan National Bank (BNB),  Bhutan Development Bank Limited (BDBL) Tashi Bank (TBank), Druk Punjab National Bank (DPNB), Royal Insurance Corporation of Bhutan (RICB) and Bhutan Insurance Limited (BIL). Of these 7, BOB, BNB and BDBL have their network throughout the country and they provide a wide range of banking services on a real time basis including  cash deposit transactions, loans of different types, withdrawals, loan repayment, account inquiries, fund transfers, remittances etc.

Bhutan Development Bank Limited (BDBL) has 33 branches and 3 regional offices across the country while Bank of Bhutan (BoB) has a network of 29 branches and 18 extension counters. BoB has the largest network of 82 ATMs spread across the country while BNB has 40 ATMs.

Bank of Bhutan (BoB)

Established by Royal Charter in May 1968, Bank of Bhutan (BoB) is the oldest bank in the country. It also acted as the Central Bank of Bhutan till the Royal Monetary Authority of Bhutan was set up in 1982. Registered under the Companies Act of the Kingdom of Bhutan 2000, as a public sector commercial bank, it was the country’s only banking institution until 1997.

Today, BoB is the largest commercial bank in Bhutan, with a  presence in every Dzongkhag (District), and major towns through a network of 47 branch offices. With the adoption of Core Banking Solution in 2009, banking operations were automated. This saw the emergence of ATMs, Internet Banking, POS and Mobile & Agency Banking Services as alternate channels to deliver banking services.

Company Overview

Company Name

Bank of Bhutan

Address

Babesa, Thimphu Bhutan
Post Box No.102

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

 SWIFT BHUBBTBT

Provides currency exchange?

Yes

 

Will initiate / receive wire transfers?

Yes

 

Provides Loan / Credit services?

Yes

 

Other Comments or Key Information

More information can be obtained from http://bob.bt

 

Other Locations

Region(s)

Service Location(s)

Entire Bhutan

BoB  has 29 branches and 18 extensions office across Bhutan

 

 Bhutan National Bank Limited (BNBL)

BNB was incorporated as the second Bhutanese banking company in 1995. Since then, the bank has been rapidly expanding. BNB today has 11 branches and 19 extension offices across the country.

BNB's mission is to become the leading "Relationship Bank" in Bhutan; offering an array of banking products and services such as customized loans, investments, letter of credits, foreign exchange and remittances to advisory services.

 

Company Overview

Company Name

Bhutan National Bank Limited(BNBL)

Address

Thimphu Thromde, Post Box: 439

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

BNBTBTBT

Provides currency exchange?

Yes

 

Will initiate / receive wire transfers?

Yes

 

Provides Loan / Credit services?

Yes

 

Other Comments or Key Information

More information can be obtained from http://bnb.bt

 

Other Locations

Region(s)

Service Location(s)

BNB is present in all the regions of the country.

BNBL services are located all over the country.

Bhutan Development Bank Limited(BDBL)

BDB (Bhutan Development Bank Limited) which was formerly known as BDFC (Bhutan Development Finance Corporation) was incorporated by the Royal Charter of the BDFC 1988 under the command of His Majesty the Fourth King Jigme Singye Wangchuck on 31st January 1988 with assistance from the Asian Development Bank (ADB) to function as a development financial institution (DFI)

BDB is the only Bank that gives focus to the rural farmers and immediately assumed responsibility for the nation-wide credit program, which mainly provide seasonal, small and medium term loans to the country’s small farmers. It had also commenced its Industrial Lending operations providing term finance and working capital for industrial and Agro-based ventures.

 BDBL has three regional offices, 34 branch offices, 12 field offices and 5 extension offices nationwide.

 

Company Overview

Company Name

Bhutan Development Bank Limited(BDBL)

Address

Nordzin Lam, Thimphu, Bhutan

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

No

 

Provides currency exchange?

No

 

Will initiate / receive wire transfers?

 No

 

Provides Loan / Credit services?

Yes

 

Other Comments or Key Information

 

 

Other Locations

Region(s)

Service Location(s)

BDBL has three regional offices, 34 branch offices, 12 field offices and 5 extension offices nationwide.

 

Clearing and Forwarding Agents

All border towns (Phuentsholing, Gelephu and Samdrup Jongkhar) have private clearing and forwarding agents certified by Department of Revenue and Customs. Services provided include, preparation of clearing documents, transportation and assistance in clearing the goods from Bhutan Customs. Since, Phuentsholing is the main commercial hub and border crossing point, most of the clearing and forwarding agents are based in Phuentsholing.

Handling Equipment

Cargo and freight are handled manually in Bhutan and as such handling equipment is not available.

Postal and Courier Services

Bhutan Post Corporation Limited (BPCL) is the main postal and courier service provider in Bhutan. The head office is based in Thimphu, but it has branches in all the Dzongkhags (districts) and towns managed by four regional offices. BPCL is also an agent for FedEx in Bhutan. There are other courier services such as DHL and TNT that provides mail and couriers services both within as well as outside Bhutan.

Printing and Publishing

There are around 30 printing and publishing companies in Bhutan and most of them are based in Thimphu. Some of the bigger printing and publishing houses are KMT Group, Kuensel Corporation, Bhutan Publishing House and Pharma Printing Press.

Taxi Companies

There are over 4000 registered taxis in Bhutan and though most of them are based in Thimphu and Phuentsholing, every Dzongkhag (district) has a good number of taxis. Road Safety and Transport Authority (RSTA) is the regulatory authority for all taxis in Bhutan. Most of the taxis are reliable and safe however, some of them sometimes might charge inflated fares depending on the demand of taxi services and the season. The vehicles do not have a meter.

Vehicle Rental

Vehicle Rental companies are available only in Thimphu, Paro and Phuentsholing. In other Dzongkhags (districts), there are no such rental companies. However, these rental companies can also provide vehicles to other Dzongkhags when required. A medium sized organization coming to Bhutan may be able to meet their initial needs through renting.

Waste Management and Disposal Services

The National Environment Commission Secretariat (NECS) is the overall regulatory authority responsible for overseeing and implementing the provisions in the Act and Regulation. The implementation of Waste Regulation began from 18 April 2012.  The regulations clearly identify the roles and responsibilities of different implementing agencies to ensure sound waste management.

The Waste Prevention and Management Act and Regulation, 2012 stipulates the promotion of the principles of 3Rs (Reduce, Re-use and Re-cycle). Greener Way and Clean Bhutan are two waste management companies in Bhutan, that collect, transport, sort and recycle waste in an environmentally friendly way. Every Dzongkhags and Thromdes have been allotted an area to be used as landfills and provided with waste collecting vehicles, but considering the increasing amount of waste being generated every day, these landfills and collection vehicles have proved to be grossly inadequate against the demand of the situation.

There are at least nine Acts that are directly or partially related to waste management in Bhutan. However, implementing and collaborating agencies, Dzongkhags and Thromdes are facing acute resource challenges and are calling upon the National Environment Commission (NEC) for better resources and suggesting revision of the waste prevention and management rules 2012. Lack of collection vehicles and landfill sites are the major issues facing the municipal authorities and Dzongkhag administrations.

Bhutan Youth Development Fund (YDF) has a paper recycling plant that recycles used paper and makes egg trays. Greener ways supplies the paper to the unit. Due to lack of recycling plants in Bhutan, most of the recyclable waste is sent to India for recycling.

More information on waste management and prevention can be found in National Environment Commission’s website:

http://www.nec.gov.bt/nec1/index.php/waste/

Waste Disposal Non-Hazardous

As outlined in the earlier section and despite limitations, every Dzongkhag (districts) and Thromde (municipality) has in place a system for collection, segregation and disposal of hazardous as well as non-hazardous waste.

The Waste Prevention and Management Regulation 2012 requires that any waste generated besides being collected, transported, sorted and recycled in an environmentally sound way, also needs to ensure the occupational health and safety of personnel handling the waste.

More information on waste management and prevention can be found in National Environment Commission’s website:

http://www.nec.gov.bt/nec1/index.php/waste/

Waste Disposal Hazardous

 The Waste Prevention and Management Regulation of 2012 states that no hazardous waste shall be imported into the kingdom of Bhutan. No individual or firm shall export hazardous industrial waste, raw materials for industrial processes or as by-products of industrial processes without the prior consent of the importing country.

The Waste Prevention and Management Act, 2009 also requires that e-waste (electronic waste) is disposed of in an environmentally sound and safe manner using a system of collection, treatment and self-disposal. Despite Bhutan being a signatory to the Basel Convention and having necessary regulations in place, the government is yet to dispose of its e-waste in an environmentally friendly way. The Department of Information and Technology (DIT) plans to recruit an e-waste management entity soon, which will be responsible for collecting, sorting and disposing e-waste in an environmentally safe and secure manner.

Currently, e-waste generated by the government is collected at the warehouse of the Department of National Properties (DNP) located in Chamzamtog. The DNP then auctions this e-waste to scrap dealers, both local and from India.

More information on waste management and prevention can be found in National Environment Commission’s website: http://www.nec.gov.bt/nec1/index.php/waste/

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

4 Bhutan Contact Lists

In the following subsections the contact details for the Bhutan LCA will be presented. 

4.1 Bhutan Government Contact List

Ministry

Department

National or Provincial/State Authority

City / Town

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

MOIC

Secretary

National

Thimphu

MoIC, Thimphu

Dasho Karma W Penjor

Secretary

kwpenjor@moic.gov.bt

+795-02-329223

17111230

+975-02-329208

www.moic.gov.bt

MOHCA

Secretary

National

Thimphu

MoHCA, Thimphu

Dsho Sonam Topgay

Secretary

Sttopgay@yahoo.com

+975-02-322704

17615402

+975-02-322301

www.mohca.gov.bt

MOHCA

Director,

Disaster Management Department

National

Thimphu

DDM, MoHCA, Thimphu

-

Director

 

+975-02-

327098

 

-

+975-02-325035

www.ddm.gov.bt

MOFA

Director,

 

Department of Revenue and Customs

National

Thimphu

DRC, MoF, Thimphu

Mr.Yonten Namgyel

Mr Yeshey Seldon

Director

 

Joint Collector

ynamgyel@molhr.gov.bt

 

yseldon@mof.gov.bt

+975-02-323057

17607368

+975-02-323608

www.molhr.gov.bt

MOEA

Director,

Department of Trade

National

Thimphu

DoT, MoEA,

Thimphu

Mr.Sonam Tenzin

Director

stenzin@moea.gov.bt

+975-02-327826

17691678

+975-02-327827

www.moea.gov.bt

MOAF

BAFRA

National

Thimphu

BAFRA, MoFA,

Thimphu

Mr. Namgyel Wangchuk

Director General

nwangchuk@moaf.gov.bt

+975-02-327030

17950877

+975-02-327032

www.moaf.gov.bt

MOIC

Director, Road Safety and Transport Authority

National

Thimphu

RSTA, MoIC, Thimphu

Mr. Pemba Wwangchuk

Director General

-

+975-02-335019

17110127

+975-02-321281

www.rsta.gov.bt

MOAF

Food Corporation of Bhutan

National

P/ling

FCBL, P/ling,

 

Mr. Karma Nidup

CEO

Karma.nidup@fcbl.bt

+975-05 -252241

 

+975-05- 252289

www.fcbl.bt

MOWHS

Director,

Department of Roads

National

Thimphu

DoR, MoWHS,

Thimphu

Mr. Tenzin

Director

tenzin@mowhs.gov.bt

+975-02-322086

77104642

+975-02-330028

www.mowhs.gov.bt

MOLHR

Director, Department of Labour

National

Thimphu

MoLHR, Thimphu

Mr. Sonam Wangdi

Director General

swandi@molhr.gov.bt

+975-02-321481

17604849

+975-02-339922

www.molhr.gov.bt

MOIC

Taxi association of Bhutan

National

Thimphu

Thimphu

Mr. Rinzin Drukpa / Mr. Dorji Wangchuk

 President

-

-

17907990/17600014

-

-

MOIC

Bhutan Civil Aviation Authority

National

Paro

BCAA, MoIC,

Thimphu

Mr. Wangdi Gyaltshen

Director General

wgyaltshen@bcaa.gov.bt

+975-08-271910

17608625

+975-08-271347

www.bcaa.gov.bt

MOIC

Department of Air Transport

National

Paro

DoAT,MoIC,

Thimphu

Mr. Karma Wangchuk

Director

kwangchuk@doat.gov.bt

+975-08-271403

17110581

+975-08-271403

www.doat.gov.bt

MOH

Director, Department of  Medical Services

National

Thimphu

DMS,

MoH, Thimphu

Dr. Pandup Tshering

Director General

ptshering@moh.gov.bt

+975-02-322967

17610512

+975-02-322967

www.moh.gov.bt

MOH

Director,Drug Regulatory Authority

National

Thimphu

DRA,

Thimphu

Mr. Kinga Jamphel

Director

kjamphel@dra.gov.bt

+975-02-337075

17609031

+975-02-335808

www.dra.gov.bt/

MOIC

MD,

Bhutan Telecom

National

Thimphu

BT, Thimphu

Mr. Tshewang Gyeltshen

CEO

ceo@bt.bt

+975-02-322026

17140455

-

www.bt.bt

MoIC

MD, T Cell

-

Thimphu

TCell Thimphu

Mr. Tashi Tshering

MD

Tashi.tshering@tashicell.com

77889977

77113030

-

www.tashicell.com

MOEA

MD,

Bhutan Power Corporation

National

Thimphu

BPC, Thimphu

Mr. Gem Tshering

Managing Director

gemtshering@bpc.bt

+975-02-336082

17602758

+975-02-333582

www.bpc.bt

Gyelpoi Zimpon Office

Zimpon

National

Thimphu

Gyalzim office, Thimphu

Dasho Ugyen K Namgyel

Gyalpoi Zimpon

ugyenkn@gmail.com

+975-02-322756

17602462

-

-

Royal Bhutan Army

Chief, Royal Bhutan Army

National

Thimphu

RBA, Thimphu

 

 

 

 

 

 

 

Royal Bhutan Police

Chief, Royal Bhutan Police

National

Thimphu

RBP, Thimphu

Col. Chimi Dorji

Chief of Police

cdorji@rbp.gov.bt

+975-02-322674

17114746

+975-02-322812

www.rbp.gov.bt

Thrompon

Thimphu

National

Thimphu

TCC, himphu

Mr. Kinley Dorjee

Thrompon

kdorjee@thimphucity.gov.bt

+975-02-323665

17655191

 

+975-02-323662

www.tcc.bt

Thrompon

Gelephu

National

Gelephu, Sarpang

Gelephu, Sarpang

Mr. Tika Ram kafley

Thrompon

kafley_2000@yahoo.com

+975-02-251289

17668336

 

+975-02-251289

www.gcc.bt

Thrompon

Sjongkhar

National

S/jongkhar

S/jongkhar

Mr. Karma Sherab Thobgyal

Thrompon

kstshobgyal@sjthromde.gov.bt

+975-07-251773

17111039

 

+975-07-251616

www.sjthromde.gov.bt

Thrompon

P/ling

National

P/ling

P/ling, Chukha

Mr. Uttar Kumar Rai

Thrompon

ukrai@pcc.bt

+975-06-252495

17410281

 

+975-02-252882

 

www.pcc.bt

MOEA

Bhutan Standards Bureau

National

Thimphu

BSB, Thimphu

Mr. Sonam Phuntsho

Director General

sphuntsho@bsb.gov.bt

+975-02-327759

17859837

+975-02-323712

www.bsb.gov.bt

MOIC

BICMA

National

Thimphu

BICMA,

Thimphu

Mr. Chencho Dorji

Director General

dg@bicma.gov.bt

+975-02-338599

17608362

+975-02-326909

www.bicma.gov.bt

MOIC

MD, BBS

National

Thimphu

BBS,

Thimphu

Mr.Tshering Wangchuk

Management Director

Tsheri_wangchuk@bbs.bt

+975-02-323580

77100112

+975-02-323073

www.bbs.bt

MOIC

MD, Kuensel Corporation

National

Thimphu

Kuensel,

Thimphu

Mr.Bachu Phub Dorji

MD

bachumdkuensel@gmail.com

323043

17605821

322975

www.kuenselonline.com

MOHCA

Director

Department of Immigration

National

Thimphu

DoI, MoHCA,

Thimphu

-

Director

-

+975-02-327045

 

+975-02-321078

www.doi.gov.bt

MOFA

Secretary

National

Thimphu

MoFA, Thimphu

Dasho Sonam Tshong

Secretary

stshong@mfa.gov.bt

+975-02-333729

17727027

+975-02-321078

www.mfa,gov.bt

MOFA

Director, Department of Multilaterial affairs

National

Thimphu

DoMA,

MFA,

Thimphu

Aum Doma Tshering

Director

dtshering@mfa.gov.bt

+975-02-337980

17116099

+975-02-331707

www.mfa,gov.bt

MOFA

Director,

Department of Bilaterial affairs

National

Thimphu

DoBA, MFA,

Thimphu

Mr. Kesang Wangdi

Director General

kwangdi@mfa.gov.bt

+975-02-339618

17924899

+975-02-323240

www.mfa,gov.bt

GNHC

Secretary

National

Thimphu

GNHC,Thimphu

Mr. Thinley Namgyel

Secretary

tnamgyel@gnhc.gov.bt

+975-02-323176

17621059

+975-02-322928

www.gnhc.gov.bt

GNHC

Director

National

Thimphu

GNHC, Thimphu

Mr. Rinchen Wangdi

Director

rwangdi@gnhc.gov.bt

-975-02- 333230

17609175

+975-02- 326779

www.gnhc.gov.bt

MOHCA

Dasho Dzongda of all Dzongkhags

 

 

 

 

 

 

 

 

 

 

1

Dzongdag, Bumthang

National

Bumthang

Bumthang,Bhutan

Mr. Phub Tshering

Dzongdag

ptshering@bumthang.gov.bt

+975-03-631100

17619991

+975-03-631285

www.bumthang.gov.bt

2

Dzongdag,

Chhukha

National

Chhukha

Chhukha, Bhutan

Mr. Minjur Dorji

Dzongdag

-

+975-08-481248

17984024

+975-08-478251

www.chhukha.gov.bt

3

Dzongdag,

Dagana

National

Dagana

Dagana Bhutan

Mrs. Phintsho Choeden

Dzongdag

pchoeden@dagana.gov.bt

+975-06-481248

17606394

+975-06-481132

www.dagana.gov.bt

4

Dzongdag,

Gasa

National

Gasa

Gasa,

Bhutan

Mr. Dorji Dhradhul

Dzongdag

ddradhul@gasa.gov.bt

17610376

17610376

+975-02-688102

www.gasa.gov.bt

5

Dzongdag,

Haa

National

Haa

Haa,

Bhutan

Mr. Kinzang Dorji

Dzongdag

kdorji@haa.gov.bt

+975-08-375130

77260826

+975-08-375-164

www.haa.gov.bt

6

Dzongdag,

Lhuentse

National

Lhuentse

Lhuentse, Bhutan

Mr.Jambay Wangchuk

Dzongdag

jambaywangchuk@lhuentse.gov.bt

+975-04-545101

17619345

+975-04-545103

www.lhuentse.gov.bt

7

Dzongdag,

Mongar

National

Mongar

Mongar, Bhutan

Mr.Ugyen Sonam

Dzongdag

usonam@yahoo.com

+975-04-641100

17610306

+975-04-641134

www.mongar.gov.bt

8

Dzongdag,

Paro

National

Paro

Paro,

Bhutan

Mr. Tenzin Thinley

Dzongdag

tthinley@paro.gov.bt

+975-08-271770

17628814

+975-08-271476

www.paro.gov.bt

9

Dzongdag,

P/gatshel

National

P/gathsel

P/gathsel

Bhutan

Mr.Phuntsho

Dzongdag

drukphuntsho@yahoo.com

+975-07-471100

17607425

+975-07-471142

www.pemagatshel.gov.bt

10

Dzongdag,

Punakha

National

Punakha

Punakha, Bhutan

Mr. Karma Dukpa

Dzongdag

kdukpa@punakha.gov.bt

+975-02-584110

17644023

+975-02-584198

www.punakha.gov.bt

11

Dzongdag,

S/jongkhar

National

S/jongkhar

S/jongkhar,

Bhutan

Mr. Tharchin Lhendup

Dzongdag

tlhendup@samdrupjongkhar.gov.bt

+975-07-251131

17760188

+975-07-251119

www.samdrupjongkhar.gov.bt

12

Dzongdag,

Samtse

National

Samtse

Samtse,

Bhutan

Mr.Sonam Wangyel

Dzongdag

sondamwangyel@gmail.com

+975-05-365308

17777656

+975-05-365347

www.samtse.gov.bt

13

Dzongdag,

Sarpang,

 

National

Sarpang

Sarpang, Bhutan

Mr.Karma Galay

Dzongdag

kgalay@sarpang.gov.bt

+975-06-365100

17719477

+975-06365331

www.sarpang.gov.bt

14

Dzongdag,

Thimphu

National

Thimphu

Thimphu, Bhutan

Mr. Tshewang Rinzin

Dzongdag

tshewangrinzin@thimphu.gov.bt

+975-02-336102

17111815

+975-02-324611

www.thimphu.gov.bt

15

Dzongdag,

Trashigang

National

Trashigang

Trashigang,

Bhutan

Mr. Chekey Gyelsthen

Dzongdag

cgyeltshen@trashigang.gov.bt

+975-04-521555

17646518

+975-04-521513

www.trashigang.gov.bt

16

Dzongdag,

T/yangtse,

National

T/yangtse

T/yangtse,

Bhutan

Mr. Thuji Tshering

Dzongdag

ttshering@trashiyangtse.gov.bt

+975-04-781100

17608432

+975-04-781135

www.trashiyangtse.gov.bt

17

Dzongdag,

Trongsa

National

Trongsa

Trongsa,

Bhutan

Mr.Sonam Rinchen

Dzongdag

srinchen@trongsa.gov.bt

+975-03-521100

17608072

+975-03-521231

www.trongsa.gov.bt

18

Dzongdag,

Tsirang

National

Tsirang

Tsirang,

Bhutan

Mrs. Ngawang Pem

Dzongdag

Ngawangp93@gmail.com

+975-06-471100

17151005

+975-06-471132

www.tsirang.gov.bt

19

Dzongdag,

Wangduephodrang

National

Wangduephodrang

Wangdue,

Bhutan

-

Dzongdag

-

+975-02-481273

 

+975-02-481215

www.wangduephodrang.gov.bt

20

Dzongdag,

Zhemgang

National

Zhemgang

Zhemgang,

Bhutan

Mr. Harka Sinh Tamang

Dzongdag

hstamang@singhzhemgang

+975-03-741100

17603825

+975-03-741124

www.zhemgang.gov.bt


4.2 Bhutan Humanitarian Contact List

Organization

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

UNITED NATIONS DEVELOPMENT PROGRAMME (UNDP)

United Nations House, Peling Lam, Kawajangsa, Thimphu

Mr. Gerald Daly

Resident Coordinator

gerlad.daly@one.un.org

(975) (0)2 322424

 

(975) 2 322657

www.unct.org.bt

WORL FOOD PROGRAMME (WFP)

United Nations House, Peling Lam, Kawajangsa, Thimphu

Mr. Piet VOCHTEN

Head of Office

piet.vochten@wfp.org

(975) (0)2 322424

17110190

(975) 2 322657

www.unct.org.bt

UNITED NATIONS POPULATION FUND (UNFPA)

United Nations House, Peling Lam, Kawajangsa, Thimphu

Mr. Yeshey Dorji

 

Assistant Resident Representative

 

dorji@unfpa.org

(975) (0)2 322424

17141245

(975) 2 322657

www.unct.org.bt

UNITED NATIONS CHILDREN’S FUND (UNICEF)

United Nations House, Peling Lam, Kawajangsa, Thimphu

Mr. Rudolf Schwenk

Representative

rschwenk@unicef.org

(975) (0)2 322424

17110191

(975) 2 322657

www.unct.org.bt

FOOD AND AGRICULTURE ORGANIZATION (FAO)

United Nations House, Peling Lam, Kawajangsa, Thimphu

Mr. Chadho Tenzin

 

Assistant Resident Representative

 

chadho.tenzin@fao.org

(975) (0)2 322424

17612325

(975) 2 322657

www.unct.org.bt

WORLD HEALTH ORGANIZATION (WHO)

In Ministry of Health Building, Kawangjangsa,Thimphu,

Dr. Rui Paulo de Jesus

 

Representative

wrbhu@searo.who.int

+975-2-322940

+975-2-322940

+975-2 323319

www.unct.org.bt

Bhutan - 4.3 Bhutan Laboratory and Quality Testing Companies ContactList

Company

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website

 Description of Services

Bhutan Agriculture and Food Regulatory Authority

Yeshupang, Thimphu

Mr. Namgyel Wangchuk

Director General

nwangchuk@moaf.gov.bt

+975-02-327030

17950877

+975-02-327032

www.moaf.gov.bt

Food testing laboratory

Bhutan Standards Bureau

Thimphu

Mr. Sonam Phuntsho

Director General

sphuntsho@bsb.gov.bt

+975-02-327759

17859837

+975-02-323712

www.bsb.gov.bt

Bhutan Standards Bureau

Bhutan Information Communications and Media Authority (BICMA)

 

Thimphu

Mr. Chencho Dorji

Director General

dg@bicma.gov.bt

+975-02-338599

17608362

+975-02-326909

www.bicma.gov.bt

Media regulatory Authority

Department of Revenue and Customs

Thimphu

Mr. Yonten Namgyel

Director

ynamgyel@gmail.com

+975-02-322319

+975-02-322319

+975-02-323608

http://portal.drc.gov.bt

 

Drug Regulatory Authority

Thimphu

Mr. Kinga Jamphel

Director

kjamphel@dra.gov.bt

+975-02-337075

17609031

+975-02-335808

www.dra.gov.bt/

 

 


4.4 Bhutan Port and Waterways Companies Contact List

Bhutan is landlocked and as such does not have a sea port. Although, there is a large network of rivers in Bhutan, none of these rivers can be used for navigation or transport. All incoming goods by sea transport arrive at the port of Kolkata in India.

Port Name

Company

Street / Physical Address

Name

Title

Email 

Phone Number (office)

Phone Number (mobile)

Fax Number

Website

Key Role

Description of Duties

Port of Kolkata

Kolkata Port Trust

 

Shri M.T. Krishna Babu

Chairman

chairman@kolkataporttrust.gov.in

(+91-033) 2230-3451 (Extn.201)

 

(+91-033) 2230-3451 (Extn.201)

-

http://kolkataporttrust.gov.in

Chairman

 

Port of Kolkata

Director, Marine Department

 

Capt. J.J.Biswas

 

dmd@kolkataporttrust.gov.in

(+91-033) 2230-214               2230-3451

(+91-033) 2230-3214 

              2230-3451

 +91-33-2231-3271

http://kolkataporttrust.gov.in

Director, Marine Department

 

 

 


4.5 Bhutan Airport Companies Contact List

 


Airport

Company

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

Description of Services

Paro International Airport

Department of Air Transport, Ministry of Information and communication.

Paro District, Bhutan

Karma Wangchuk

Director, DOAT

kwangchuk@doat.gov.bt,

+975-08-271403

+975-08-271403

 

www.doat.gov.bt

Overall operation of the Airport.

Paro International Airport

Bhutan Air Service

Paro District, Bhutan

Sangay Tenzin, Deki Wangmo

Managing Director, Operations Officer

Deki64wangmo@gmail.com

+975-02332564

 

+975-17661133

+975-02332564

 

NA

Authorized Clearing Agent

Paro International Airport

Druk Air

Paro District, Bhutan

Mr. Tandin Wangchuk,

CEO

enquiry@drukair.com.bt

+975-08-271856/57

+975-08-271856/57

 

https://www.drukair.com.bt

Airline Operator

Paro International Airport

Bhutan Airlines

Paro District, Bhutan

Mr. Phala Dorji

CEO

 

+975-02-334052/+97577106011

+975-02-334052/+97577106011

 

http://bhutanairlines.bt/

Airline Operator

Gelephu Domestic Airport

Department of Air Transport, Ministry of Information and communication.

Gelephu,

Sarpang District, Bhutan

Sonam Phuntsho

Station Manager

 

+975-06251355

+975-17670872

 

www.doat.gov.bt

Domestic Airport

Yonphula Domestic Airport

Department of Air Transport, Ministry of Information and communication.

Yonphula, Trashigang

Tshetrim Drakpa,

Kezang Tenzin

Station Manager, Dy. Station manager

 

+975-17777179/+975-17927712

+975-17777179//+975-17927712

 

www.doat.gov.bt

Domestic Airport

Domestic Airport

Department of Air Transport, Ministry of Information and communication.

Bumthang Domestic Airport

Tashi Lhamo

Station Manager

 

+975-17875975

+975-17875975

 

www.doat.gov.bt

Domestic Airport


4.6 Bhutan Storage and Milling Companies Contact List

Company

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

Key Role

Description of Duties

Chuzargang Rice mill,

Chuzargang Geog, Sarpang Dzongkhag, Bhutan

Trulku Norjen

Operator and Mill In-charge

Tnogen09@gmail.com

-

+975-17758144

-

-

Mill operator/In-charge

Mill operator/In-charge

Chharu Tshongdel

Phuentsholing Thromde

Tashi Wangchuk

Manager

Tashiwangchuk@chharu.com

:+975-17792772/+975-5-251673

:+975-17792772/+975-5-251673

-

-

Rice Mill manager

Rice Miller and Grains Supplier

Food Corporation of Bhutan- Phuentsholing

Phuentsholing

Karma Wangdi

CEO

drukfood@fcbl.bt

 +975-5-252241

+975-5-252241 / 252375/252429

+975-5-252289

http://www.fcbl.bt

Emergency Reserves, Food Distributor,
Wholesaler

Custodian of emergency reserves of food

Food Corporation of Bhutan-Gelephu

Gelephu

Ugyen Chhedup

Regional Manager

drukfood@fcbl.bt

+975-6-251048

+975-6-251048

+975-6-251093

http://www.fcbl.bt

Emergency Reserves, Food Distributor,
Wholesaler

Custodian of emergency reserves of food

Food Corporation of Bhutan-SJongkhar

Samdrupjongkhar

Pema Wangchuk

Regional Manager

drukfood@fcbl.bt

 +975-7-251073

 +975-7-251073

+975-7-251115

http://www.fcbl.bt

Emergency Reserves, Food Distributor,
Wholesaler

Custodian of emergency reserves of food

Food Corporation of Bhutan-Thimphu

Thimphu

 

Regional Manager

drukfood@fcbl.bt

+975-2-322877

+975-2-322877

+975-2-323957

http://www.fcbl.bt

Emergency Reserves, Food Distributor,
Wholesaler

Custodian of emergency reserves of food

Karma Feeds

Ammo Chu (Toorsa Bank),
Phuentsholing, Bhutan

KARMA DORJEE

Managing Director


karmafeeds@druknet.bt

+ 975 - 5 - 252602

+ 975 - 5 - 252602


+ 975 - 5 - 254668

 

http://www.karmafeeds.bt

Manufacturer and distributor of animal feeds

Manufacturer and distributor of animal feeds

Yarkay Complex, P/ling

Phuentsholing Thromde

Aum Phub Zam

Chaiman

 

+975-5-252573/

253901

+975-5-252573/

253901

+975-5-252283

 

Construction Company

 

Druk Norlha

Lower Market, Phuentsholing Thromde

Raju Bansali

Manger

 

+975-5-252138/252010

+975-5-252138/252010

 

 

Construction and Wholesale company

 

 

 

 

 

 

 

 

 

 

 

 

4.7 Bhutan Fuel Providers List

Company

Location(s)

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website

 Description of Services Provided

Bhutan Oil Corporation

Phuentsholing

Below Druk Hotel

Mr. N. Basu

Dy. General Manager

tashi@tashigroup.bt

+975-77611504

+975-77611504

-

http://www.tashigroup.bt

Deals with variety of fuel (Petrol, Diesel, Jet A1) and lubricants automotive Veedol, etc.

Damchen Petroleum Distributor

Phuentsholing

Phuentsholing Thromde

Sangay

Manager

 

+975-5251953/251489

+975-5251953/251489

+975-52519535251010

 

Deals with all kinds of fuel and lubricants.

Bhutan Oil Corporation

Thimphu

 

Mr. Karma Thinley

Asst. Manager

bodthimphu207@gmail.com

+975-77190077

+975-77106226

+975-02-334376

http://www.tashigroup.bt

Deals with all kinds of fuel and lubricants

4.8 Bhutan Transporters Contact List

Company

Location(s)

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

Description of Services Provided

Vehicle Type

Number of Vehicles

Capacity per Vehicle

Condition

R R Transport

Phuentsholing

YDF Building

Aruna Humagai

Proprietor

Aru_kn@yahoo.co.in

+975-5254905

+975-17160580

+975-5254905

NA

Transportation

Heavy

54

10-18 mt

Good

Drangtshen Transport

Samdrupjongkhar

S/jongkhar Thromde

Mr. Lotay

Proprietor

-

+975-7251549

+975-17614561

-

NA

Transportation, Wholesale and retail

Heavy and Light

26

10-12 mt

Good

Chima Transport

Phuentsholing

Lower Market, Phuentsholing Thromde

Mr. Thapa,

Manager

-

+975-77457226/

+975-5-252526

-

-

Transportation

Heavy Vehicles

18

10-18 mt

Good

DG Transport

Phuentsholing

Phuentsholing Thromde

Mr. Dawa Gyeltshen

Proprietor

-

+975-17603189

+975-77603189

-

-

Transportation

Heavy Vehicles

17

10-18 mt

Good

4.9 Bhutan Railway Companies Contact List

There are no railway companies in Bhutan nor are there any plans to establish any rail network in the foreseeable future.

4.10 Bhutan Supplier Contact List

Company

Commodity Types

Location(s)

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website

 Description of Services Provided

Food Corporation of Bhutan- Phuentsholing

All types of Fast Moving Consumer Goods

All 20 dzongkhags and 119 Blocks

Phuentsholing Thromde

Karma Wangdi

CEO

drukfood@fcbl.bt

 +975-5-252241

+975-5-252241 / 252375/252429

+975-5-252289

http://www.fcbl.bt

Emergency Reserves, Food Distributor,
Wholesaler

Food Corporation of Bhutan-Gelephu

All types of Fast Moving Consumer Goods

Gelephu

Gelephu Thromde

Ugyen Chhedup

Regional Manager

drukfood@fcbl.bt

+975-6-251048

+975-6-251048

+975-6-251093

http://www.fcbl.bt

Emergency Reserves, Food Distributor,
Wholesaler

Food Corporation of Bhutan-SJongkhar

All types of Fast Moving Consumer Goods

Samdrupjongkhar

Samdrupjongkhar Thromde

Pema Wangchuk

Regional Manager

drukfood@fcbl.bt

 +975-7-251073

 +975-7-251073

+975-7-251115

http://www.fcbl.bt

Emergency Reserves, Food Distributor,
Wholesaler

Tashi Commercial Corporation

All types of Fast Moving Consumer Goods

Thimphu, Gelephu, Wangdi, Paro and Samdrupjongkhar

Phuntsholing Thromde

Mr Partha.S.Basu

 

Dy. General Manager

gm_cstore@druknet.bt

+975-77197719

+975-77197719

+975-5-252331

www.tashigroup.bt

Food Distributor,
Wholesaler and Retailer

Zimdra Private Food Limited

All kinds of fast moving consumer goods and groceries items.

Phuentsholing

PO Box: 12345
Changzamtok Green Mart
Phuentsholing Bhutan

Mr. Anup Gupta

Finance Manager

zimdrafood@gmail.com

+975-77 10 56 99

+975-77 10 56 99

-

www.zimdrafood.com

Manufacturer, wholesaler and retailer

Chharu Tshongdel

Phuentsholing Thromde

Phuentsholing

Phuentsholing Thromde

Tashi Wangchuk

Manager

Tashiwangchuk@chharu.com

 

:+975-17792772/+975-5-251673

 

:+975-17792772/+975-5-251673

 

-

-

Rice fotrification, miller and wholesale supplier.

4.11 Bhutan Additional Services Contact List

Type of Service

Company

Location(s)

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

Description of Services Provided

Clearing Agent

Gelephu Clearing Agent

Gelephu

Gelephu Thomde

Parbati

General Manager

-

+975-17555843

+975-17555843

-

-

Clearing and forwarding agent

Clearing Agent

. Central Clearing Agent

Gelephu

Gelephu Thomde

Sangey Bidha

General Manager

-

+975-17316843

+975-17316843

-

-

Clearing and forwarding agent

Clearing Agent

. Karmasum Clearing Agent

 

Gelephu

Gelephu Thomde

Dorji Dema

 

General Manager

-

+975-17770254

+975-17770254

-

-

Clearing and forwarding agent

Clearing Agent

 

Bhawani Roadways

Kolkata, India

Chittaranjan Avenue, Kolkata, West Bengal

Shyam Sunder Sharma

Manager

bhrways@gmail.com

 

+91-3322701075

+91-3322701075

 

+91-3322701085

WFP contracted clearing and forwarding agent.

Clearing Agent

Lharig Clearing & Forwarding Agency

Phuentsholing

Phuentsholing Thromde

Aum Lhaden

Proprietor

lharigbt@gmail.com

+975-254049/251213

+975-17110302/17160540

 

 

Clearing & Forwarding Agent  and
Foreign Workers recruitment Agency.

Clearing Agent

Rabten Roadways, Phuentsholing

Phuentsholing

Phuentsholing Thromde

C K Daga

Proprietor

rrways@druknet.bt

+975-5-252085

+975-5-252085

:+975-5-252611

 

Clearing & Forwarding Agent .

Courier Service

Leko Packers

Thimphu/Phuentsholing/Paro

 

Mr. Kincho Dorji

Proprietor

kincholeko@gmail.com

+975-2-321940

+975-324729

 

 

Shipping, freight forwarding and customs clearance.

Courier Service

DHL

Thimphu/Paro

Changangkha

Mr. Jamyang Tashi

Sales and Marketing Manager

Jamayang_tashi@gmail.com

+975-2-24729

+975-2-24729

 

www.dhl.com/en/bt/

Courier Service, Shipping, freight forwarding and customs

Postal and Courier Services

 

Bhutan Post

Thimphu

Chang Lam
Thimphu, Bhutan

Karma Wangdi

Chief Executive Officer

Karma.wangdi@bhutanpost.bt

+975-2-338056

+975-333456

+975-2-323108

http://www.bhutanpost.bt

Courier Office, Mail service, Transport and Logistics

Additional Suppliers

Ugen Trading House

Thimphu

Doibum Road
Thimphu, Bhutan

Ugen Norbu Jamyang

Proprietor

ugen@druknet.bt

+975) 232 1019

+975) 232 1019

(+975) 232 1071

-

Provides total solutions for Communications, Security Systems, Fire & Rescue Systems

Additional Suppliers

Lhaki General Store

Thimphu

2nd floor City Mall, Chubachu, Thimphu 

Post Box: 179

Thinley Dorji

Chairman


thindorji@gmail.com

00975-2-322570

00975-2-322570

00975-2-32391

 

Provides all kinds of hardware and building materials.

Additional Suppliers

New Generation and the Next Technologies Private Limited (NGN Private Limited)

Thimphu

Building Number 7, Expressway, Olakha, Thimphu Bhutan

Mr. Nirparaj Rai

Managing Director

http://www.ngn.bt

+975-2-350333

+975-2-350333

 

http://www.ngn.bt

Entire IT solutions, computers, printers, servers etc.

Additional Suppliers

Lamla Sales & Services

Thimphu

 

Thimphu

Opposite to BNBL

Dorji Wangdi

Proprietor

-

00975 2 321777

00975 2 321777

00975 2 328662

-

Supplies Stationery items and Office equipments

Also provides maintenance services for Photocopy machines

 

Car Rental Company

High Quality Car Rental

Thimphu

Near Hotel Riverview, Thimphu

Nima

Manager

highqualitycarrental@gmail.com

+975-77222229

+975-77222229

-

 

Hiring of light vehicles

Car Rental Company

Shangrila Car Rental

Thimphu

Changangkha, Thimphu

Sonam

Manger

shangrilaonwheels@gmail.com

+975-17127990

+975-17127990

-

 

Hiring of light vehicles

Taxi Company

P-Wang Taxi Services

Thimphu

Norzin Lam, Thimphu

Tshering Needup

Owner

-

+975-17745755

+975-17745755

-

-

Passenger Taxi Service

Taxi Company

Airport Prepaid taxi Service

Paro

Paro Thromde

Ugyen

Manager

-

+975-17745755

+975-17745755

-

-

Passenger Taxi Service

Printing and Publishing houses

KMT Group

Thimphu

Hongkong Market, Thimphu

Mr. Mani Dorji, 

Manager

 

+975-2-323670/325026

+975-2-323670/325026

 

 

Printing and publishing services.

 

 

 

 

 

 

 

 

 

 

 

 

Bhutan - 4.12 Waste Management Companies Contact List

Name of Company Physical Address Focal Person Telephone Number Email Address Website Does the company have an Environmental, Health and Safety certification (e.g. ISO 14001, ISO 45001 or equivalent) or self-certified management plan for facilities and personnel? (List all available) Business License Validity Dates  Years of experience Company main business Facility is well maintained (roof/walls)? (Y/N) Hazardous materials are processed and stored separately from non-hazardous waste? (Y/N) Facility has adequate ventilation? (Y/N) PPE provided to staff (hard hats, overalls, boots, etc.)? (Y/N) Processing capacity (e.g. max tonnes/day or month)* Collection provided (Y/N) Any transport capacity constraints (geographical, volumes, frequency)? Non hazardous waste accepted Select from dropdown menu Non hazardous waste Disposal method    Select from dropdown menu Hazardous Waste Accepted           Select from dropdown menu Hazardous waste disposal Disposal method    Select from dropdown menu Admin Waste Accepted    Select from dropdown menu Admin Disposal method    Select from dropdown menu Comments
Greener Way Greener Way, Behind Barp Lhakhang - Babesa Road Thimpu Mr. Ugyen (Director for Operations & Management)
Research Officer: Miss Diksha Adhikari
CEO/Founder: Mr. Karma Yonten 
+975 2 337464  thinkgreenerway@gmail.com https://www.facebook.com/wastemanagementbhutan                       Plastic PT physical recycling         Greener Way is also in the process of developing a blueprint for the country's first integrated waste management facility and will be submitted to concerned agencies for necessary approvals and support. 
Greener Way Greener Way, Behind Barp Lhakhang - Babesa Road Thimpu Mr. Ugyen (Director for Operations & Management)
Research Officer: Miss Diksha Adhikari
CEO/Founder: Mr. Karma Yonten 
+975 2 337464  thinkgreenerway@gmail.com https://www.facebook.com/wastemanagementbhutan                       Organic waste landfill          
Greener Way Greener Way, Behind Barp Lhakhang - Babesa Road Thimpu Mr. Ugyen (Director for Operations & Management)
Research Officer: Miss Diksha Adhikari
CEO/Founder: Mr. Karma Yonten 
+975 2 337464  thinkgreenerway@gmail.com https://www.facebook.com/wastemanagementbhutan                       Packaging (paper) physical recycling         Going to recycling if dry, otherwise to landfill.
Greener Way Greener Way, Behind Barp Lhakhang - Babesa Road Thimpu Mr. Ugyen (Director for Operations & Management)
Research Officer: Miss Diksha Adhikari
CEO/Founder: Mr. Karma Yonten 
+975 2 337464  thinkgreenerway@gmail.com https://www.facebook.com/wastemanagementbhutan                       Packaging (HDPE Plastics)  physical recycling          

5.1 Bhutan Acronyms

 

Bhutan Acronyms

BAFRA            Bhutan Agriculture and Food Reserve

BBIN                Bangladesh, Bhutan, India and Nepal

BICMA             Bhutan Information Communication Media Authority

BRO                Border Roads Organization (Part of DANTAK)

BT                   Bhutan Telecom

DANTAK         Border Roads Project – building and maintenance

                        (Indian Government Military)

DDM                Department of Disaster Management

DOR                Department of Roads

DRC                Department of Revenue and Customs

GNHC             Gross National  Happiness Commission

FCB                 Food Corporation of Bhutan

FMCG             Fast Moving Consumer Goods

GNHC             Gross national happiness commission

GLOF              Glacier Lakes Outburst Floods

GOI                 Government of India

MOEA             Ministry of Economic Affairs

MOH                Ministry of Health

MOIC               Ministry of Information and Communication

NSB                 National Statistics Bureau

RGOB             Royal Government of Bhutan

Bhutanese words commonly used:

Dzongkhag      District

Thromde          Municipality

Thrompon        Mayor of Municipality

 

 

Standard Terms

 

Acronym

Full Name

AWB

Airway Bill

BL

Bill of Lading

C&F

Cost & Freight

CAA

Civil Aviation Authority

CARE

Cooperative for Assistance and Relief Everywhere

CFS

Container Freight Stations

FAO

Food and Agriculture Organization

GPRS

General Pocket Radio Service

GRT

Gross Register Tonnage

IATA

International Air Transport Association

ICAO

International Civil Aviation Organization

IDPs

Internally Displaced Persons

ILS

Instrument Landing System

IMF

International Monetary Fund

INGO

International NGO

IOM

International Organization for Migration

ISPs

Internet Service Providers

KVA

Kilo Volt Ampere

LCA

Logistics Capacity Assessment

MOU

Memorandum of Understanding

MT

Metric Tons

MW

Megawatt

N/A

Not Available

NDB

Non-directional beacon

NFI

Non-food Items

NGO

Non-governmental Organization

OCHA

Office of the Coordination of Humanitarian Affairs

RC

Resident Coordinator

RoRo

Roll on Roll off

T

Tons

T&D

Transmission and Distribution

TEUs

Twenty Foot Equivalent Units

THC

Terminal Handling Charge

UNAIDS

Joint United Nations Programme on HIV/AIDS

UNCT

United Nations Country Team

UNDP

United Nations Development Programme

UNEP

United Nations Environmental Programme

UNESCO

United Nations Educational, Scientific and Cultural Organization

UNFPA

United Nations Population Fund

UNHAS

United Nations Humanitarian Air Service

UNHCR

United Nations High Commissioner for Refugees

UNICEF

United Nations Children's Fund

(V)HF

(Very) High Frequency

VOR

VHF omnidirectional radio range

V-SAT

Very Smart Aperture Terminal

WASH

Water, Sanitation and Hygiene

WCO

World Customs Organization

WFP

World Food Programme

WHO

World Health Organization

WVI

World Vision International