Saint Vincent and the Grenadines

Saint Vincent and the Grenadines

Country name

Saint Vincent and the Grenadines

Official country name

Saint Vincent and the Grenadines

Assessment Details
Assessment Date

May 2024

Assessor Oyintare Kalama
Title and Position Supply Chain Officer
Contact Information

oyintare.kalama@wfp.org

 

Chapter Name of Assessor Organisation Date of Update
1. Saint Vincent and the Grenadines Country Profile  Oyintare KALAMA  WFP May-24
1.1 Saint Vincent and the Grenadines Humanitarian Background Oyintare KALAMA  WFP May-24
1.2 Saint Vincent and the Grenadines Regulatory Departments and Quality Control Oyintare KALAMA  WFP May-24
1.3 Saint Vincent and the Grenadines Customs Information Oyintare KALAMA WFP May-24
2.6 Saint Vincent and the Grenadines Storage Assessment Oyintare KALAMA  WFP May-24
2.7 Saint Vincent and the Grenadines Storage Assessment Oyintare KALAMA  WFP May-24
3 Saint Vincent and the Grenadines Services and Supplies Oyintare KALAMA  WFP May-24
3.1 Saint Vincent and the Grenadines Fuel Oyintare KALAMA  WFP May-24
3.2 Saint Vincent and the Grenadines Transporters Oyintare KALAMA  WFP May-24
3.3 Saint Vincent and the Grenadines Manual Labour Oyintare KALAMA  WFP May-24
3.4 Saint Vincent and the Grenadines Telecommunications Oyintare KALAMA  WFP May-24
3.5 Saint Vincent and the Grenadines Food and Additional Suppliers Oyintare KALAMA  WFP May-24
3.5.1 Saint Vincent and the Grenadines Food Suppliers Oyintare KALAMA  WFP May-24
3.5.2 Saint Vincent and the Grenadines Additional Suppliers Oyintare KALAMA WFP May-24
3.6 Saint Vincent and the Grenadines Additional Services Oyintare KALAMA WFP May-24
3.7 Saint Vincent and the Grenadines Waste Management and Recycling Infrastructure Oyintare KALAMA WFP May-24
4.1 Saint Vincent and the Grenadines Government Contact List Oyintare KALAMA WFP May-24
4.6 Saint Vincent and the Grenadines Storage and Milling Companies Contact List Oyintare KALAMA  WFP May-24
4.7 Saint Vincent and the Grenadines Fuel Providers Contact List Oyintare KALAMA  WFP May-24
4.8 Saint Vincent and the Grenadines Transporter Contact List Oyintare KALAMA  WFP May-24
4.10 Saint Vincent and the Grenadines Supplier Contact List Oyintare KALAMA WFP May-24
4.11 Saint Vincent and the Grenadines Additional Services Contact List Oyintare KALAMA WFP May-24

Saint Vincent and the Grenadines - 1 Country Profile

Generic Information

Saint Vincent and the Grenadines (/ˌɡrɛnəˈdiːnz/ GREH-nə-DEENZ) is an island nation situated in the Eastern Caribbean. It is part of the southeast Windward Islands in the Lesser Antilles, positioned at the southern end of the Eastern Caribbean Sea border, where it converges with the Atlantic Ocean.

Its 369 km2 (142 sq mi) territory consists of the main island of Saint Vincent and, south of that, two-thirds of the northern part of the Grenadines, a chain of 32 smaller islands. Some of the Grenadines are inhabited—Bequia, Mustique, Union Island, Canouan, Petit Saint Vincent, Palm Island, Mayreau, Young Island—while others are not: Tobago Cays, Baliceaux, Battowia, Quatre, Petite Mustique, Savan and Petit Nevis. Most of Saint Vincent and the Grenadines lies within the Hurricane Alley.

All the major islands are volcanic in origin. The island topography is typically characterized by steep slopes that converge toward the island centers.

The island of Saint Vincent is characterized by its volcanic terrain and dense forests, with little level ground. The windward side of the island is rugged and steep, while the leeward side features numerous sandy beaches and bays. The highest peak, La Soufrière volcano, rises to an impressive 1,234 meters (4,049 feet) above sea level. Other notable mountains on St. Vincent include Richmond Peak, Mount Brisbane, Colonarie Mountain, Grand Bonhomme, Petit Bonhomme, and Mount St. Andrew, arranged from north to south.

English is the official language. Most Vincentians speak Vincentian Creole. English is used in education, government, religion, and other formal domains, while Creole (or 'dialect' as it is referred to locally) is used in informal situations such as in the home and among friends.1

For a generic country overview, please consult the following sources:

1Saint Vincent and the Grenadines Wikipedia Information

Saint Vincent and the Grenadines IMF Country Information

 

Humanitarian Info

World Food Programme Information on the Carribeans

https://www.unocha.org/barbados

United Nations Barbados and the Eastern Caribbean

United Nations Eastern Caribbean /Saint Vincent and the Grenadines

 

Facts and Figures

Saint Vincent and the Grenadines Wolfram Alpha Information

Saint Vincent and the Grenadines World Bank Information

Saint Vincent and the Grenadines Population Information

Saint Vincent and the Grenadines - 1.1 Humanitarian Background

Disasters, Conflicts and Migration

Natural Disasters

Type

Occurs

Comments / Details

Drought

No

Dry spells at the beginning of the year necessitate water rationing. However, these dry spells have become more frequent and prolonged due to climate change, reduced rainfall and increased temperatures. 

Earthquakes

Yes

Experts estimate that the Caribbean region will experience at least one magnitude 6 earthquake every 3 to 5 years. SVG is in an earthquake zone where earthquakes could reach level VII on the Mercalli intensity scale with a return period of 50 years. This would imply damage to some structures and various signs of movement.1 The last earthquake in SVG was in 2023 and struck 24 km (15 mi) southeast of the country, with a magnitude of 3.40 on the richter scale and a depth of 10.0 km.2

Epidemics

No

 

Extreme Temperatures

Yes

 

Flooding

Yes

 

Insect Infestation

Yes

Over the years there has been citrus insect infestation due to transboundary pests.

Mudslides

No

There are no mudslides but the country experiences landslides

Volcanic Eruptions

Yes

La Soufrière, also known as Soufrière Saint Vincent, is an active volcano on the island of Saint Vincent in Saint Vincent and the Grenadines. It is the highest peak on the island and has experienced several eruptions since 1718, with significant eruptions occurring in 1812, 1902, and 1979. The most recent eruptive activity began on December 27, 2020, with the slow extrusion of a lava dome, and it culminated in a series of explosive events between April 9 and April 22, 2021.3

High Waves / Surges

Yes

High waves/surge poses a high risk due to the geographic location of SVG, coastal infrastructure and the likelihood of causing coastal erosion and flooding. These could lead to the loss of infrastructure, property damage, loss of agricultural lands and potential loss of lives.

Wildfires

No

No wildfires but bushfires

High Winds

Yes

 

Other Comments

The country is at risk to natural hazards like landslides, bushfires, storms, coastal flooding, Tsunamis and hurricanes. The island group is in the southern portion of the Atlantic Hurricane belt.

Man-Made Issues

Civil Strife

No

 

International Conflict

No

 

Internally Displaced Persons

No

However, during emergencies, some of the population is temporarily displaced due to emergency relocation. During the last Volcano, approximately 22,000 people were displaced and 88 shelters activated.3

Refugees Present

No

 

Landmines / UXO Present

No

 

Other Comments

 

 

Seasonal Effects on Logistics Capacities

Seasonal Effects on Transport

Transport Type

Time Frame

Comments / Details

Primary Road Transport

June - November

Higher rainfall could lead to potential flooding of roads. The northern windward areas are more prone to flooding during heavy rainfall.

Secondary Road Transport

June - November

 

Rail Transport

N/A

 

Air Transport

June - November

Volcanic eruptions and storms affect the airspace, leading to flight disruptions and cancellations due to adverse weather conditions.

Waterway Transport

June -November

Sea surges and hurricanes pose safety risks for maritime vessels and passengers. This could also cause delays in the arrival of cargo ships.

 

During the rainy season, typically from June to November, the region experiences higher rainfall, leading to potential flooding and road closures. In recent years, with climate change, the rains begin as early as May and continue till December. In mountainous areas, heavy rains can cause landslides, erosion, and washouts, disrupting the road networks and making some routes impassable. Adverse weather conditions like storms, hurricanes and sea surges can affect air and water transport respectively.

Seasonal Effects on Storage and Handling

Activity Type

Time Frame

Comments / Details

Storage

Hazard related

The only seasonal impact on storage is climate related. During emergencies like the Volcano, there is limited warehousing space.

Vincentians take advantage of holiday sales abroad and the duty-free concessions during the Christmas season to import items and ship Christmas barrels, leading to congested ports with barrels from overseas. The port warehouses cannot sufficiently cater to the cargo influx, and the authorities utilise open spaces and the geest sheds for storage.

Climate-related events, such as volcanic eruptions, have been reported to affect storage availability due to the large influx of relief cargo.

Capacity and Contacts for In-Country Emergency Response

GOVERNMENT

The National Emergency and Disaster Management Act of 2006 is the primary law governing disaster management and relief coordination. It establishes the key organizations responsible for emergency operations and comprehensive disaster management.

In Saint Vincent and the Grenadine, the National Emergency Management Organization (NEMO) is the lead agency for emergencies. In pre-emergency times, NEMO actively engages in emergency preparedness activities such as sensitization, risk assessments, training and exercises for emergency responders, planning and preparedness.

The Prime Minister-led National Emergency Council is primarily responsible for Disaster Management. It includes Ministers from various government agencies, Non-Governmental Organizations (NGOs), the private sector, and other groups with specialized knowledge. 

The National Emergency Executive Committee (NEEC), chaired by the Director of NEMO, oversees the activities of the national sub-committees with specific responsibilities. The sub-committees consist of representatives from ministries and other key stakeholders. The NEEC also supervises the policies and plans of the National Executive Committee. 4

During emergencies, the NEMO secretariat coordinates the National Emergency Operations Centre (NEOC) which is comprised of ten national subcommittees such as emergency supplies, health services, shelters and shelter management, search and rescue among others.

The NEOC is where experts from different professions provide technical support and advice for disaster response and recovery. It is the main headquarters for all disaster-related activities and establishes additional Emergency Operations Centres (EOCs) if needed. These EOCs are managed by public officers, Ministries, Government Departments, agencies, and organizations required by law to mitigate, prepare for, respond to, and recover from emergencies and disasters in the State.

During emergencies, NEMO is the consignee for all relief items coming into St. Vincent and the Grenadines. NEMO then coordinates the transfer of these supplies to the respective subcommittees responsible for the distribution based on their respective thematic areas.  

Thirteen (13) district disaster committees manage disasters at the local level, along with various community disaster groups and organizations.

image-20240610131845-1    Figure 1: National Emergency Management Organistion4

 

The Caribbean Disaster Emergency Management Agency (CDEMA) is a regional inter-governmental agency that oversees disaster management in the Caribbean Community (CARICOM). CDEMA is responsible for coordinating the regional response mechanism (RRM) to address the negative socio-economic and environmental impacts of both natural and man-made hazards in the region. There is a a political agreement among the CARICOM countries to support each other through mutual aid in the event of a disaster. Each country is primarily responsible for initiating, organising, coordinating, and implementing humanitarian assistance to help victims of emergencies in its territory.

The severity of the hazard and the type of assistance required by the affected state determine CDEMA's involvement. There are three tiers of the regional response.5

Tier 1: These events are managed locally without external assistance. No RRM activation is needed, but CDEMA Coordination Unit (CU) monitors and shares information with partners and other Participating States.

Tier 2: Though the national response capacity is not overwhelmed, these events require external assistance. CDEMA CU may offer technical assistance, specialized equipment, support personnel, and information sharing.

Tier 3: These events overwhelm the state's capacity to respond. The RRM is activated, and regional operations support the national response. International aid may be needed.

The CARICOM Disaster Relief Unit (CDRU) provides humanitarian support to the participating states.

The Netherlands, British and Venezuela military support the regional response mechanism on request.

For more information on government contact details, please see the following link: HQ staff will input a link to section 4.1 Government Contact List here.

HUMANITARIAN COMMUNITY

The Caribbean Development Partners Group for Disaster Management (CDPG-DM) is a subregional coordination platform for preparedness and response to disaster coordinating bodies in the Caribbean. The CDPG-DM facilitates the coordination of external emergency assistance to the countries in the sub-region following a significant natural or technological hazard. It promotes information sharing and facilitates strategic decision-making among donors and development partners serving Barbados and the other Caribbean States. The United Nations Resident Coordinator of the impacted area and the Caribbean Disaster Emergency Management Agency (CDEMA) Executive Director chair the platform.

As part of preparedness activities, especially with notifications of upcoming weather-related hazards like hurricanes, the platform meets regularly with the agencies of the soon-to-be-impacted areas in attendance. The team conducts risk assessments and draws up contingency plans. Also, based on the risk level, the United Nations Emergency Technical Team (UNETT) is activated to prepare an action plan for the United Nations.

In St. Vincent and the Grenadines, most Non-Governmental Organizations offer one-off support during emergencies. During the La Soufrière volcano, UN agencies provided technical assistance and support to the government in conducting multisectoral assessments, providing safe drinking water, sanitation and hygiene (WASH) supplies, social protection, personal protective equipment (PPEs), logistics and shelter emergency support functions, cash voucher assistance, environmental cleaning.

In the post-emergency phase, the UN agencies continue to work closely with the Government agencies on recovery and long-term developmental programmes like recovery, ashes clean up, environmental health, agriculture, WASH, social protection, resilience building, disaster risk financing and anticipatory action, and livelihoods among other activities.

The SVG Red Cross Society is a prescribed member of the NEC and the NEEC. The Red Cross sits on the damage and needs assessment, emergency supplies, health services and voluntary services sub-committees. The Red Cross supports the SVG national mechanism in the following areas: initial damage assessment, shelter, first aid, search and rescue, relief and disaster response.

The National Disaster Plan requires all external response agencies to submit a work plan to the National Disaster Coordinator for approval and to adhere to the government's relief and distribution policies. Additionally, all external relief agencies must obtain government approval before arriving in the country.6

For more information on humanitarian agency contact details, please see the following link: HQ staff will input a link to section 4.2 Humanitarian Agency Contact List here.

Sources

 https://dipecholac.net/docs/files/789-cd-svg.pdf

2https://database.earth/earthquakes/saint-vincent-and-the-grenadines

3https://uwiseismic.com/volcanoes/caribbean-volcanoes/

4https://nemo.gov.vc/nemo/images/PoliciesActsAndBills/FINAL-SVG-National-CDM-Policy-April-2014-MF-update-1.pdf

5RRM_Booklet_Final_PDF_version.pdf (cdema.org)

6 https://nemo.gov.vc/nemo/images/PoliciesActsAndBills/NationalDisasterPlan.pdf

 

 

 

Saint Vincent and the Grenadines - 1.2 Regulatory Departments and Quality Control

Binding regulatory authorities relevant to humanitarian logistics

Customs & Excise Department

The Customs and Excise Department (CED) operates under the Ministry of Finance and Planning. The regulatory framework is the Customs (Control and Management) Act, Chapter 422, and other subsidiary laws. The Department's core responsibilities include revenue collection and protection, combating smuggling and terrorism, and facilitating legitimate international trade and travel. Additionally, the CED performs agency duties on behalf of other government departments.

Website: https://customs.gov.vc/index

St. Vincent and the Grenadines Civil Aviation Department

The Civil Aviation Department in Saint Vincent and the Grenadines is under the Ministry of Tourism, Civil Aviation, Sustainable Development and Culture. The department is the Air Navigation Service Provider (ANSP), which also oversees Aviation Security and processes operating permit applications and drone permits. The department is responsible for developing relevant documents, manuals and SOPs relating to Air Traffic Control, Aeronautical Information Service, and Aviation Security Oversight in keeping with International Civil Aviation Organisation Standards and Recommended Practices (ICAO SARPs). The Civil Aviation Department represents the State in international aviation forums. The No 40 2023 Saint Vincent and the Grenadines Civil Aviation Flight Safety Regulations provides further insight.

The Eastern Caribbean Civil Aviation Authority (ECCAA) is the regulatory body for the six (6) OECS states- Antigua and Barbuda, St. Kitts and Nevis, Dominica, St. Lucia, St. Vincent and the Grenadines and Grenada. The ECCAA is responsible for developing harmonized regulations relating to all aspects of aviation civil aviation safety and security oversight consistent with the International Civil Aviation Organisation (ICAO) Standards and Recommended Practices (SARPS).  Overall, the ECCAA plays a critical role in promoting compliance with international aviation standards and ensuring the smooth operation of civil aviation within the State.

St. Vincent and the Grenadines Port Authority (SVGPA)

The St. Vincent and the Grenadines Port Authority manages and develops the country's ports and harbours, ensuring efficient operations and maintaining infrastructure. SVGPA facilitates trade by providing essential port services that support international trade and commerce, collecting port revenues, and promoting development. The Authority contributes to the economic growth and competitiveness of St. Vincent and the Grenadines.

Website: http://www.svgpa.com/Home

The National Telecommunications Regulatory Commission (NTRC)

The National Telecommunications Regulatory Commission (NTRC) of St. Vincent and the Grenadines, established by the Telecommunications Act (CAP 418) of 2009, aims to support the country's sustainable development through effective telecommunications regulation. As a signatory to the Eastern Caribbean Telecommunications Authority (ECTEL) Treaty, the NTRC promotes open competition, regional policy harmonization, and fair, cost-based pricing.

The NTRC actively manages the radio frequency spectrum, sets technical standards, collects fees, reviews license applications, and ensures compliance with licensing conditions.

It also resolves disputes between telecommunications providers, monitors anti-competitive practices, regulates service prices to ensure fairness and accessibility and facilitates innovation.

Plant Protection and Quarantine Units

The St. Vincent and the Grenadines (SVG) Plant Protection and Quarantine Unit regulates the import and export of plants to prevent the spread of pests and diseases, issuing permits and phytosanitary certificates, conducting inspections, and performing pest risk assessments. It enforces quarantine regulations, monitors plant health, and implements control measures for pest outbreaks. It plays a vital role in protecting local agriculture and supporting international trade.

The customs officer requires a plant protection officer to examine any package which contains or is suspected to contain any plant, soil, living insects or related items brought into SVG. The importation, detention and treatment of any plant or related agricultural item, shall be entirely at the risk of the importer and all charges for storage, cartage and labour, incidental to inspection and treatment, other than the services of the plant protection officer, shall be borne by the importer.

Import Requirements for Agricultural Commodities1

  • Obtain permission from the Plant Protection and Quarantine Unit before importing.
  • An import permit will be issued detailing the permitted commodities and import conditions.
  • A Pest Risk Assessment may be required before the permit is granted, which can take up to two months to complete.

Basic Requirements:

  • Commodities must be free of pests, soil, and debris.
  • Each consignment must include a valid Phytosanitary certificate from the country of origin.
  • Consignments will be inspected upon arrival.
  • Additional measures, such as fumigation, irradiation, chemical treatment, or heat treatment, may be necessary for certain commodities as specified in the import permit.

Source: Ministry of Foreign Affairs and Foreign Trade website

The Saint Vincent and the Grenadines Bureau of Standards (SVGBS) 2

The Saint Vincent and the Grenadines Bureau of Standards (SVGBS) is a corporate body established through Standards Act No. 70 of 1992, with subsequent amendments through Standards Act No. 28 of 2001. It functions under the supervision of a designated Ministry and according to policies set forth by the National Standards Council. Additionally, the SVGBS operates per the CARICOM Regional Organization for Standards and Quality (CROSQ), with various regional and international agreements and laws.

The primary mandate of the SVGBS is to prepare and promote standards that pertain to goods, services, processes and practices used or produced in St. Vincent and the Grenadines. Its focus is to ensure industrial efficiency, assist in industrial development, promote public and industrial welfare, health and safety, and protect against any negative environmental impact. The SVGBS is responsible for administering the Weights and Measures Act No. 16 of 2003. The SVGBS regulates all weighing and measuring devices used for trade in St. Vincent and the Grenadines.

Organizations seeking information on national Standards, including the labelling of prepackaged foods and goods, in St. Vincent and the Grenadines should contact the SVGBS. The SVGBS provides detailed information on labelling requirements such as the name of the food, list of ingredients, processing aids and carry-over of food additives, net content and drained weight, country of origin, language, lot identification, date marking, storage instructions, instructions for use, and other requirements.

Source: https://bos.gov.vc/bos/index.php

Quality Control laboratories for medicines, vaccines & Pharmaceuticals

Ministry of Health

There are no quality control laboratories in St Vincent and the Grenadines for medicines, vaccines and Pharmaceuticals. However, the Caribbean Public Health Agency (CARPHA), which serves as the regional public health agency for the Caribbean Community (CARICOM), offers laboratory services which include quality assessment of medicines,

The Pharmaceutical Services department procures and distributes all pharmaceutical and medical supplies for use within the public sector. The department leverages the procurement agreements signed by the Caribbean Public Health Agency for quality medicines and pharmaceuticals, collective purchasing power, cost-effectiveness, and improved access to essential medications and healthcare supplies for the region.

There are private health facilities and pharmacies within the country that also have authorization to import medicines and pharmaceuticals. These entities also adhere to all the Government requirements for importation.

The Ministry of Health, Wellness, and the Environment (MOHWE), exercises control over the list of 141 internationally controlled natural and synthetic narcotic drugs under the 1961 Convention, including new additions up to 2022.1

The Pharmaceutical Service and the Pharmacy Council, under the supervision of the Ministry of Health, Wellness, and the Environment, are responsible for regulating the importation of drugs into the country.

If humanitarian organizations want to import medicines and pharmaceuticals into St. Vincent and the Grenadines, see the process below.

1.     Write to the MOHWE (Permanent Secretary), attaching the list of items for donation or import.

2.     The MOHWE shares with the Central Medical Stores and Pharmaceutical services

3.     If the request aligns with the donation policy, MOHWE approves and communicates the same to the requesting organization.

As stated earlier, controlled drugs require a special importation license. The Environmental Management Department works with the Central Water & Sewerage Authority (CWSA) to manage pharmaceutical waste in the country.

Website: https://health.gov.vc/health/index.php/pharmaceutical-services

 

 

 

 

Saint Vincent and the Grenadines - 1.3 Customs Information

Duties and Tax Exemption

For contact information regarding government custom authorities, please follow the link below: 

2.1: Government Contact List'

Emergency Response:

This section contains information which is related and applicable to ‘crisis’ times. These instruments can be applied when an emergency is officially declared by the Government.  When this occurs, there is usually a streamlined process to import goods duty and tax free. In the early phases of an emergency the granting of concessions is expedited.

The following agreements and conventions apply to Saint Vincent and the Grenadines

 

Agreements / Conventions Description

Ratified by Country?

WCO (World Customs Organization) member

No

Annex J-5 Revised Kyoto Convention

No

OCHA Model Agreement

No

Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations)

Yes, 14 August 2003 (Instrument of accession)

Regional Agreements (on emergency/disaster response, but also customs unions, regional integration)

 

Caribbean Customs Law Enforcement Council

 Yes, 7 November 1989 (MOU)

Exemption Regular Regime (Non-Emergency Response): 

The Revised Common External Tariff of the Caribbean Community 8th Version, section XI of the second schedule states that exemption applies to “Goods including motor vehicles for the use of any international organisation or personnel of that organisation pursuant to the agreement in force between the organisation and the Government of a Member State: Provided any resale within four years to any other person or institution that does not so qualify, shall attract duty”.

In St. Vincent and the Grenadines, duty and tax exemption certificates are not issued, as exemptions are issued on a case-by-case basis for stipulated periods and granted by special Cabinet decisions.

The customs department is under the Ministry of Finance and its organizational chart is shown below.

image-20240610144429-1SVG customs department organizational chart

 

Organizational Requirements to obtain Duty Free Status

United Nations Agencies

An organization must be legally registered as a non-profit or NGO and have a clear charitable purpose to qualify for duty and tax exemptions. Organizations eligible for duty and tax exemption include those authorized by the Ministry of Foreign Affairs and Foreign Trade and/or NEMO to send relief items and those already operating in the country.

Non Governmental Organizations

 The requirement is the same as UN agencies and NGOs.

Exemption Certificate Application Procedure: 

Duties and Taxes Exemption Application Procedure

Generalities (include a list of necessary documentation)

Both UN and NGOs are required to send an official correspondence and an invoice as part of the application. After receiving approval, the organization would require additional documents like the airway bill, bill of laden, packing list, import declaration, donation certificates, phytosanitary clearance and other documents depending on the cargo type.

Process to be followed (step by step or flowchart)

  1. Send a correspondence addressed to the Director General of Finance and Economic Planning and/or the Permanent Secretary of the Ministry of Foreign Affairs and Foreign Trade. The correspondence must be on the organization's official letterhead affixed with the appropriate seals.

Write to

Mr. Edmond Jackson

The Director General of Finance and Economic Planning

2nd Floor Administrative Building Kingstown

St. Vincent and the Grenadines

Email: eajackson@gov.vc / cc: concessions.finance@gov.vc

  1. Attach supporting invoices for the requested items.
  2. The request is presented in the next scheduled cabinet meeting where a decision is made.
  3. The decision is communicated to the organization. If positive, then the organization receives an approval letter.
  4. The organization downloads and completes the customs exemption/ concession import form and shares the original copy with the broker.

This process takes one to two weeks depending on the meeting schedule of the cabinet.

Exemption Certificate Document Requirements

Duties and Taxes Exemption Certificate Document Requirements (by commodity)

 

Food

NFI (Shelter, WASH, Education)

Medicines

Vehicle & Spare Parts

Staff & Office Supplies

Telecoms Equipment

Invoice

Yes, Original,

2 copies,

applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

AWB/BL/Other Transport Documents

Yes,

Original,

2 copies applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Donation/Non-Commercial Certificates

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Packing Lists

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Other Documents

Approval from veterinary department (meat and livestock)

         

Additional Notes

Import declaration is required.

Customs Clearance

General Information 

Customs Information

Document Requirements

Use the right Customs Procedure Codes (CPC) to signal whether the declaration is for an import, transit to export, temporary import or any other circumstance possible in a customs environment. Organisations need to notify the customs authority ahead of time for temporary imports.

Embargoes

None

Prohibited Items

Counterfeit coin of any country, prepared opium or pipes or other utensils for use in connection with the smoking of opium or other narcotic drugs, food declared by the public health authority as unfit for such purpose, firearms or ammunitions prohibited under the Firearms Act 1993 or any subsequent act. See the complete list in the Customs (Control and Management) Act CAP.422. Third Schedule, Sections 79 and 80.

General Restrictions

N/A

Customs Clearance Document Requirements

 Customs Clearance Document Requirements (by commodity)

 

Food

NFI (Shelter, WASH, Education)

Medicines

Vehicles & Spare Parts

Staff & Office Supplies

Telecoms Equipment

D&T Exemption Approval

 Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Invoice

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

AWB/BL/Other Transport Documents

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Donation/Non-Commercial Certificates

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Packing Lists

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN & NGOs

Yes, Original, 2 copies, applies to UN and NGOs

Phytosanitary Certificate

Where applicable

Not Applicable

Not Applicable

Not Applicable

Not Applicable

Not Applicable

Other Documents

   

Prior approval from MOHWE

   

licence and registration with SVG NTRC is required

Additional Notes: For Telecommunications equipment, customs would request to see the clearance from NTRC. Organizations would require a licence/registration of the frequencies before these devices are imported. Licencing fees depend on the device.

Where applicable, import permits, certificates of origin and insurance certificates may be required.

Transit Regime

All transit goods require a transit declaration, invoices, and other relevant shipping documents. Customs authorities may conduct inspections of transit goods to verify their nature, quantity, and compliance with transit regulations. The items can be stored in the port of entry warehouse for only five days, after which the organization would incur costs (in non-emergency cases). If the transporter sent the cargo to SVG in error, the organization should send an official correspondence to the Comptroller General of Customs.

Saint Vincent and the Grenadines - 2.6 Storage Assessment

Overview

In Saint Vincent and the Grenadines, storage and warehousing facilities support the country's commercial, agricultural, and humanitarian operations. The primary warehousing infrastructure is on the main island of Saint Vincent, particularly in and around the capital city, Kingstown. These facilities comprise public and private warehouses strategically positioned near the port and commercial hubs to ensure efficient storage and distribution of goods within St. Vincent and to the Grenadine islands.

Warehousing in St. Vincent and the Grenadines is limited. The public warehouses are at Kingstown Port, Campden Park Container Port, and Argyle Airport. Major commercial entities such as Coreas Distribution Ltd, Massy's stores, One Saint Vincent Group, and C.K Greaves & Co Ltd have privately owned warehouses for storing business supplies. A few commercial warehouses are available for rent, such as warehouses owned by General Maritime Agencies, La Fleur Durant, and Big Al's Equipment Inc., are available for rent. However, availability of commercial warehouses is scarce due to limited space and high occupancy. There are warehouses dedicated to storing agricultural produce in St. Vincent. The Government-owned Central Medical Stores (CMS) procures, manages, and distributes all pharmaceuticals and medical supplies for government health institutions. The CMS has a cold storage capacity of 213.45m3 at 15-25°C and 7.15m at 2-8°C.

During emergencies, warehousing facilities are critical in storing and distributing relief supplies. The National Emergency Management Organization (NEMO) operates a main warehouse at Campden Park (4572 ft2) and five satellite warehouses in Barouallie (2341 ft2), Rose Hall (1237 ft2), Sandy Bay (1277 ft2), Georgetown, and Mesopotamia, for prepositioning essential items.

In the aftermath of the recent volcanic eruption, public warehouses became congested, causing a shortage of storage space. To mitigate this, Mobile Storage Units were set up on the tarmac of the decommissioned airport. The Government repurposed Otley Hall marina to store water tanks and leveraged private non-commercial facilities with cold storage capacity. Collaborating with international organizations and NGOs, the Government employed these facilities for stockpiling essential items such as food, water, medical supplies, and shelter materials. Organizations like the Red Cross had to lease privately owned warehousing at a substantial cost. Quickly mobilizing and distributing these resources is pivotal for effective disaster response and recovery. Recent investments in expanding and enhancing storage facilities, such as the NEMO main warehouse at Campden Park, are geared toward augmenting their capacity and resilience, ensuring SVG is better prepared for future emergencies. In Barbados, the Caribbean Regional Logistics Hub & Centre of Excellence is currently under construction. The 11,500 sqm site will accommodate 1,500 pallet positions and a surge area for 20x40ft containers. This facility will serve as a crucial platform for preparedness, response, and recovery in the region.

For more information on storage company contact details, please see the following link: 4.6 Storage and Milling Companies Contact List

Commercial Storage

There are very few commercial storage facilities with limited space and availability in SVG.

 

Location

Kingstown

 Owner

 

General Maritime Agency

Available for Rent

Yes (if available)

General Cargo Capacity

(mt / m² / m³)

1589m2 (17,100 ft2)

Type of Facility

Unspecified (made of 32 different units each measuring between 64 ft2 – 3972 ft2))

Access to the Facility

N/A

Condition of the Facility

Good

Minimum Operating Standards

N/A

SOPs

N/A

Provides Storage and Services for Medical Supplies

N/A

Additional services

This company also serves as a ship's agent for Admiral Bay

Location(s)

Kingstown and Glen

 Owner

 

Big Al’s Equipment Inc.

Available for Rent

Yes (if available)

General Cargo Capacity

(mt / m² / m³)

Unit 1: 3000 ft2 (Glen)

Unit 2: 3200 ft2 (Kingstown)

Type of Facility

Open space with Galvanized roof and Flooring

Access to the Facility

Flat

Condition of the Facility

Good

Minimum Operating Standards

N/A

SOPs

N/A

Provides Storage and Services for Medical Supplies

N/A

Additional services

Big Al’s also has 20 ft containers available for storage

 

Location

Arnos Vale

 Owner

 

La Fleur Durant

Available for Rent

Yes (if available)

General Cargo Capacity

(mt / m² / m³)

Unit 1: 28m2 (300 ft2)

Unit 2: 297m2 (3200 ft2)

Type of Facility

Unspecified

Access to the Facility

N/A

Condition of the Facility

Good

Minimum Operating Standards

N/A

SOPs

N/A

Provides Storage and Services for Medical Supplies

N/A

Additional services

 

 

Storage Used by Humanitarian Organizations

As explained in section 1, during emergencies, NEMO is responsible for receiving relief items. NEMO then manages the storage and distribution of these items. The National Red Cross also receives relief items, rents commercial storage, and uses a 40ft storage container they own. Currently, UN agencies in SVG are collaborating with NEMO and CDEMA to preposition relief items in various NEMO warehouses across SVG.

Public Sector Storage

The National Emergency Management Organization has its main warehouse at Campden Park, which is currently undergoing retrofitting. There are five satellite warehouses in Barrouallie, Rose Hall, Sandy Bay, George Town, and Mesopotamia.


The other warehouses owned by the Government are those at the ports and the airports, which are only available for cargo receipt from the different entry points and not long-term storage.  

Location

Campden Park

 Ministry / Agency

 

National Security/ National Emergency Management Organization

Use Possibility

No

General Cargo Capacity

(mt / m² / m³)

 425m2 (4572 ft2)

Type of Facility

Other

Access to the Facility

Flat

Condition of the Facility

Retrofitting is ongoing: expansion works are on-going vertically and horizontally

Minimum Operating Standards

N/A

SOPs

N/A

Provides Storage and Services for Medical Supplies

No

 

Additional services

N/A

Medical Supplies

Medical Logistics and cold chain storage options remain a challenge in SVG. Temperature-sensitive medical supplies are received in refers which are plugged at the ports. Subsequently, these are moved to little freezers for storage in the Central Medical Stores (CMS) and health facilities.

 

Location

Kingstown

Owner/ Organization/ Ministry / Agency

 

Ministry of Health, Wellness and the Environment- Central Medical Stores

Bonded/Non-bonded

Non-Bonded

Use / Sharing / Renting Possibility

N/A

15 to 25°C Capacity

(m³)

213.45m3

2 to 8°C capacity

(m³)

7.15m3

- 25 to - 15°C Capacity

(m³)

N/A

- 80 to - 60°C Capacity

(m³)

N/A

Narcotics Capacity (m³)

60.39m3

Power

The facility's electric source is from electric mains, and in the event of a power failure, the facility has a backup generator, which is regularly checked and maintained by an electrician from St. Vincent Electricity (VINLEC).

Access to the Facility

Raised siding

Condition of the Facility

 Structurally sound and there is no room for expansion at the current location

SOPs

N/A

Certifications

Certifications issued by the St. Vincent and the Grenadines Pharmacy Council

Minimum Operating Standards

Yes

Good Services Practices

N/A

Tracking systems

Yes. Health Information System and Ledgers

Temperature Control Systems

No

Humidity and Light Regulation

No

Cold Storage Equipment

The cold storage equipment are maintained twice annually

Qualified Staff

Qualified staff include Pharmacists, Brokers, clerks, attendants. There are no logisticians.

Pharmaceutical Waste

There is a designated area for storing pharmaceutical waste until disposal. CMS records the pharmaceutical waste lot number, expiry date, and quantity and sends the list to the Environmental Health Officer, who issues a disposal certificate. The store notifies the solid waste department and schedules a collection date to remove the waste from the facility for disposal at the landfill.

Additional Services

N/A

 

 

 

Saint Vincent and the Grenadines - 2.7 Milling Assessment

Overview

St. Vincent and the Grenadines (SVG) has a limited milling capacity that mainly caters to local requirements and focuses on producing different varieties of flour, such as whole wheat and white flour. The primary milling company is the East Caribbean Flour Mills, which can handle large production volumes to meet domestic demand and exports within the Caribbean region. The East Caribbean Feeds Mill also manufactures large volumes of animal feed (29 types) to meet the needs of farmers in the OECS.

However, the milling industry in SVG encounters challenges due to its reliance on imported wheat and potential disruptions in logistics that can impact the supply chain. Despite these challenges, there are ongoing efforts to modernize the milling facilities by upgrading machinery and adopting improved processing techniques.

For more information on milling company contact details, please see the following link: 4.6 Storage and Milling Companies Contact List

Milling Company: East Caribbean Flour Mills

East Caribbean Flour Mills (ECFM), a subsidiary of the East Caribbean Group of Companies (ECGC), commenced operations on December 11, 1977, striving to deliver top-quality flour derived from wheat. The company has eight brands of flours fortified with essential vitamins and iron. ECFM has a quality assurance in-house laboratory. The products undergo quality testing during production and before packing. This test is for the gluten level and to ensure the moisture level does not exceed 14 percent, per OECS standards.

The company imports raw materials from North America. The supplier sends the analysis of the wheat to the company. Upon receiving the grains, quality testing is performed on wheat samples to ensure they meet the required standards and specifications. The grains are uploaded to the grain hopper (30-40mt), and they pass through a 7.5mt/hr grain separator to the conveyor belt, which leads to the weight verification site and silos. The maximum amount of grain receipt is 11,500 mt, with 7,000mt being wheat.

In 2022, ECGC invested about US$ 3.7 million to expand its flour production capacity by 34%1. During this assessment, the project was in the installation phase. There are also new sanitary facilities for the flour and feed mill.

Company Name and Address

Contact Names and Email

Telephone and Fax

East Caribbean Flour Mills

Name: Phyllis James

Title: Head of People and Culture

Email: pjames@ecgcsvg.com

Name: Rachel Halsam

Title: Export Manager

Email: rhalsam@ecgcsvg.com

Web: www.ecgcsvg.com

Tel:+1 7844571918

Fax: N/A

Summary of Role and Services

The East Caribbean Group of Companies has a flour mill and feed mill. Flour mill services include a wheat mill and flour production. The Feed mill services include the production of animal feed.

 

Facilities

Parking Area Inside Compound (m²)

1858m2

Drainage

Good

Fire Fighting Equipment

Yes

Number of Ventilators (screened)

Existing mill- 22 (4ft x 4ft) windows

Electricity Load (KVA)

(For the Mill in full production)

1038KVA (in full production)

Backup Generator(s)

Yes

Production: 900KVA

     Lighting: 300 KVA

Milling Equipment

Origin of Machinery

Year of Manufacture

Year of Installation

Condition

Brazil

2022

2024

Good

Germany

1976

1977

Good

Other Equipment or Machinery Installed

Type of Equipment

Available

Number

Owned

Comments

Fortification Feeder

Yes

7

Yes

 

Bag Cleaning Plant

No

N/A

N/A

Bags are single-use.

Moisture Tester

Yes

2

Yes

 

De-stoning Plant

Yes

1

Yes

 

Metal Extractor

Yes

7

Yes

ECFM also has a metal detector.

 

Staffing

Number of Full Time Skilled Workers

>40

Number of Full Time Labourers

<40

Weighbridge

Number

1

Capacity (mt)

Length (m)

Type

Within Compound

20

13

Rice Lake

Within Compound

     

 

  Building

Length (m)

Width (m)

Height (m)

Building – Wheat Mill

Existing Mill

New Mill

25.5

25

16

8

19

21

Building – Maize Mill

A hammer mill is used to process maize for animal feed production.

NA

NA

NA

Structure

 

Steel frame

Walls

 

Existing Mill- Concrete

New Mill– Galvanised panel cladding

Roof

 

Existing Mill – Zinc aluminium sheets

New Mill– Concrete

Floor

 

Existing Mill – Concrete and wood

New Mill – Concrete

 

Conditions & Cleanliness

  

Outside

Inside

Cracks in Walls or Roof

No 

No 

Signs of Rodent Activity

No 

No 

Signs of Birds Entry 

No 

No 

Damaged Gutters/Drains

No 

No 

Signs of Moisture 

No 

No 

Adjacent Vegetation

No 

No 

Cleanliness

Good

Good

 

Pest Control

Fumigation

Yes

Frequency

Quarterly

Contracted

No 

Spraying 

Yes

Frequency

Quarterly

Contracted

No 

Rodenticides 

Yes 

Frequency

Monthly

Contracted

No 

Rodent Trapping

Yes 

Frequency

Daily

Contracted

No 

 

Security 

Security

Good

Compound

Fenced

Other Comments

ISPS compliant

 

Access

Distance from Main Town (km)

5.1km

Travel Time if not Located in Town (minutes)

12 minutes

Road Condition to Mill

Good

Road Limitations (if any)

N/A

Rail Connections

     N/A

On the Railway From

N/A

To

 

Other Comments

N/A

Milling Capacity

Commodities

Daily Capacity (MT)

Monthly Activity (MT)

Wheat

100mt

 

Maize

30mt per day

 

Storage Capacity

Storage in Metric Tons

Wheat – Covered (MT)

Flour – Covered (MT)

Within the Compound

7,840mt

160mt

Outside the Compound

 

1680mt

 

Capacity to Blend

Yes

 

Loading & Discharge Rates

About 500mt per 8 hours shift and exports about 18 containers per week

 

Transport Capacity at Mill

ECGC has two haulage trucks (36 mt) used to move consignments to and from the port. ECGC also has two 40ft container chassis and ten 20ft flatbeds.

 

Additional Notes

ECFM fumigates all exports and conducts daily inspections at the plant. If necessary, spot fumigation is performed before the quarterly scheduled fumigation. ECFM also utilizes an Entoleter (150 rpm) that employs mechanical impact and centrifugal force to eliminate insects and their eggs in flour and other dry products.

Source:

1 https://www.world-grain.com/articles/16598-new-flour-mill-planned-for-the-caribbean

 

Saint Vincent and the Grenadines - 3 Services and Supply

SVG has sufficient services and supplies to cater to the population's needs and increased demands if required. There are several companies with manufacturing and wholesale capacity. However, there are vulnerabilities in the supply chain as most raw materials are imported into the country. This section presents information about the services and suppliers in the country.

Saint Vincent and the Grenadines - 3.1 Fuel

Fuel Overview

In St. Vincent and the Grenadines, the supply of fuel, such as gasoline, diesel, Jet A1, Avgas, and other petroleum products, is managed through a mix of government-regulated procedures and the involvement of private entities. Storage facilities, crucial for ensuring a dependable fuel supply, are located near major ports, and are operated by private fuel suppliers in the country.

Trinidad and Tobago and Venezuela are the primary sources of fuel imports, regulated by the government to maintain supply consistency and stable prices. Buckeye, a company operating petroleum product pipelines in the United States, also operates marine terminals in the Caribbean region. These terminals play a crucial role in the importing, storing, and distributing of petroleum products throughout the Caribbean islands.

The two private companies that import and distribute fuel in St. Vincent and the Grenadines are Sol Eastern Caribbean Limited, a subsidiary of SOL Group, and RUBIS Caribbean. There are three retail distribution methods used: the dealer-owned, dealer-operated (DODO), the company-owned, dealer-operated (CODO), and the company-owned, company-operated (COCO) systems. Challenges in the fuel supply chain in SVG include susceptibility to global oil prices and fuel transportation disruption due to natural disasters.

For more information on government and fuel provider contact details, please see the following links: 4.7 Fuel Providers Contact List

Information may also be found at: http://www.mytravelcost.com/petrol-prices/ which is updated monthly. 

Fuel Pricing

Fuel pricing in St. Vincent and the Grenadines is determined by a complex combination of global market conditions, Cost, Insurance and Freight (C.I.F) value, all customs duties and charges, distribution costs, and government policies aimed at consumer protection, revenue generation and economic stability. The Ministry of Foreign Trade has established a price control order to oversee and define the pricing methodology.

Fuel Prices per Litre as of: 15 April 2024

(local currency and USD - $)

Petrol

EC$16.73/ US$ 6.19

Diesel

EC$14.73/ US$ 5.45

Low Sulphur Diesel

EC$14.79(US$ 5.47)

Paraffin

 

Jet A-1

 

Seasonal Variations 

Unfavorable weather conditions or shipping delays could affect the timely delivery of fuel to St. Vincent and the Grenadines, potentially causing temporary shortages or interruptions. To manage these seasonal variations and maintain a steady fuel supply, importers, distributors, and government authorities typically monitor and prepare for fluctuations in demand and possible supply chain disruptions. This proactive approach helps manage risks and maintain consistent fuel availability all year round despite seasonal challenges.

Seasonal Variations

Are there national priorities in the availability of fuel? (i.e. are there restrictions or priorities for the provision of fuel such as to the military?)

No

Is there a rationing system?

No

Is fuel to lower income / vulnerable groups subsidized?

No

Can the local industry expand fuel supply to meet humanitarian needs?

Yes

Is it possible for a humanitarian organization to directly contract a reputable supplier / distributor to provide its fuel needs?

Yes

However, most stations use credit lines, which is different from the principle used by most Humanitarian organizations. Humanitarian organizations may need to sign contracts with the office in Barbados for large-scale operations that might span across several Caribbean Islands.

Fuel Transportation

Imported fuel is transported through pipelines to the Fuel farms. Retail tank wagons fill up at the depot and transport to the stations within St. Vincent. Fuel is sold to consumers through a network of retail gas stations strategically located to ensure widespread accessibility. The current capacity can meet local needs and increased demand.

Standards, Quality and Testing

Fuel distributors send jet fuel samples to Miami and Antigua for testing. Sales only begin after receiving satisfactory results. For gasoline, distributors conduct visual inspections and water detection tests before selling the product. Note that there is no national fuel testing laboratory in SVG.

 

Industry Control Measures

Do tanks have adequate protection against water mixing with the fuel?

Yes

Are there filters in the system which monitor where fuel is loaded into aircraft?

Yes

Is there adequate epoxy coating of tanks on trucks?

Yes

Is there a presence of suitable firefighting equipment?

Yes

 

Standards Authority

Is there a national or regional standards authority?

Yes

If yes, please identify the appropriate national and/or regional authority.

National: St. Vincent and the Grenadines Bureau of Standards

Regional: CARICOM Regional Organisation for Standards and Quality (CROSQ)

If yes, are the standards adequate/properly enforced?

Yes

 

Testing Laboratories

Are there national testing laboratories?

No

 

Fuel Quality Testing Laboratory

Company

N/A

Name 

N/A

Address

N/A

Telephone and Fax

N/A

Contact

N/A

Standards Used

N/A

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

Saint Vincent and the Grenadines - 3.2 Transporters

In Saint Vincent and the Grenadines, the government owns and manages the school buses for children, while the private sector manages the commercial transportation of individuals and goods. Notably, the absence of transport unions and the cessation of the previously active transport association are pertinent features of the current transport landscape. The government regulates bus fare pricing, which is published nationwide. In contrast, private transport operators exercise discretion in determining rates, considering factors such as routes, categories, and quantities of goods, and adjusting pricing by prevailing market conditions.

The transportation capacity in SVG is adequate to meet domestic requirements and can manage potential increased demand from the humanitarian sector. During the last volcanic eruption, transport providers exhibited the ability to operate with minimal impediments. Given the region's topography, ferry services play a pivotal role in the transportation framework of SVG. The government leveraged the ferry services to evacuate residents from the northern leeward side before the eruption, resulting in the pre-eruption evacuation of approximately 70 percent of the population. Following the eruption, there has been a proliferation of trucks in the country.

For more information on transport company contact details, please see the following link: 4.8 Transporter Contact List

 

Big Al’s Equipment Inc Transport Capacity Summary

Regions Covered

St. Vincent and the Grenadines and the OECS

Company’s main sector

Multi-purpose (Transportation of all kinds of items and Equipment rentals)

GDP authorization available?

Not required

 

Number of

Vehicles

Capacity per

Vehicle (mt/ )

Comments / Condition of Vehicles [1]

Flat Truck and trailer bed

1

8mt (truck)

16mt (trailer bed)

16x8 ft, 6x4 transmission

Good condition

 

 

 

 

Total Capacity

1

16mt

 

Additional Information

This company also rents out equipment such as mobile lighting towers and scissor lifts.

 

Ruddy’s Electrical Contracting Co. Ltd Transport Capacity Summary

Regions Covered

St. Vincent and the Grenadines and OECS.

Company’s main sector

 Multipurpose (Transportation of all kinds of items and Equipment rentals).

GDP authorization available?

Not required

 

Number of

Vehicles

Capacity per

Vehicle (mt/ )

Comments / Condition of Vehicles [1]

Container Chassis/ Container Truck

2

 

Good condition

Lowboy trailer

1

60mt

Good condition

Crane truck

5

From 3 – 15 mt

Good condition

Concrete truck

1

 

12 cubic yds, year of manufacture: 2003

Compactor

2

4 mt

Good condition

Total Capacity

 

 

 

Additional Information

Ruddy’s Electrical also has power boats, generators (5KVA to 200KVA), welding plants and construction equipment for rent such as rough terrain cranes, excavators, buggies and tele handlers.

 

Vincy Trucking Ltd Transport Capacity Summary

Regions Covered

St. Vincent and the Grenadines and OECS.

Company’s main sector

 Multipurpose (Transportation of all kinds of items and Equipment rentals).

GDP authorization available?

Not required

 

Number of

Vehicles

Capacity per

Vehicle (mt/ )

Comments / Condition of Vehicles [1]

Trailer Truck

3

50m3

Good condition

Curtain side Trucks

2

     40m3

Good condition

Trailer beds

20

     45m3

Good condition

Enclosed Krone Euroline Trailer

1

45m3

Good condition

Sidelifter

1

 

Good condition

Total Capacity

 

 

 

Additional Information

Vincy Trucking pays all employees according to the St. Vincent and the Grenadines Wages Regulations Order 2024. The company can outsource loading/offloading of cargo based on the client's requirements.

 

Robert Williams Transport Capacity Summary

Regions Covered

St Vincent

Company’s main sector

Private transport for groups

GDP authorization available?

Not required

 

Number of

Vehicles

Capacity per

Vehicle (mt/ )

Comments / Condition of Vehicles [1]

29-seater Nissan Civilian buses

2

N/A

 

Total Capacity

 

 

 

Additional Information

 

 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

Saint Vincent and the Grenadines - 3.3 Manual Labour

Overview

Manual labour is essential in various sectors of the economy. Some farmers use traditional farming methods to grow bananas and root vegetables. The tourism industry relies on manual labour for hospitality services and facility maintenance. Construction workers perform tasks like masonry and carpentry for different types of projects. Additionally, most companies employ manual labour in small-scale manufacturing, transportation logistics, and informal economy activities.

Based on the Wages Councils Act Cap 217, the Government regulates the minimum wages in SVG. The Wages Regulation (Industrial Workers) Order 2024 was gazetted on 29 February 2024 and came into Force on 1 March 2024. The Government also has several legislations that regulate trade unions, recruitment of workers, and protection of employment.

For more information on the minimum wages, visit the Ministry of Labour website: https://dol.gov.vc/dol/index.php/current-minimum-wages

Labour Rates Overview

 

Cost
(Local Currency & USD - $)

Rate as of March 2024

Daily General Worker (Unskilled casual labour)

XCD 50.40/ $18.65 per day

Mar 2024

Daily General Worker (Semi-skilled labour)

XCD 57.60/ $21.31 per day

Mar 2024

Skilled Worker

XCD 60/ $22.20 per day

Mar 2024

 

Saint Vincent and the Grenadines - 3.4 Telecommunications

Overview

In St. Vincent and the Grenadines, the telecommunications sector covers mobile phone services, internet, landline telephony, cable TV and business solutions. Flow and Digicel are major mobile service providers with comprehensive services and coverage. Flow, Digicel, Spectra SVG Inc., Karib Cable and SilverCast offer broadband internet using different technologies such as fibre-optic, DSL, and wireless to cater to residential and commercial needs. They also provide services such as landline telephony, essential for businesses and government, and cable TV services.

The National Telecommunications Regulatory Commission (NTRC) regulates the industry by setting technical standards, managing radio frequency spectrum, licensing, compliance, and fair competition. The government policies promote universal access, competition, and affordable quality services.

SVG has physical sim and e-sim cards. Mobile providers require a means of identification for SIM registration, and there are no restrictions for SIM card registration. The two major mobile companies use an account manager system for corporate clients. These account managers facilitate the process, making acquiring SIM cards seamless. Data plans are available, and they range from daily mobile data plans of EC$ 3 to monthly mobile data of EC$ 120 and residential plans ranging from EC$ 130 to EC$ 320. These companies customise plans for businesses based on requirements.

For details on tariffs visit the respective websites https://discoverflow.co/en/web/saint-vincent and https://www.digicelgroup.com/vc/en.

Challenges include maintaining infrastructure in the face of natural disasters. The topography of the island also affects mobile connectivity.

 

Telephone Services

Is there an existing landline telephone network?

Yes

Does it allow international calls?

Yes    

Number and Length of Downtime Periods (on average)

N/A

Mobile Phone Providers

FLOW (Cable and Wireless Communications Ltd)

Digicel

Approximate Percentage of National Coverage

95% (mobile LTE)

62%1 (fixed broad brand)

Telecommunications Regulations

Various regulations govern telecommunications in SVG, including rules related to importation and licensing. According to the Telecommunications Act (Cap 418) and the Telecommunications (Licensing and Authorization) Regulations 2007 No 1 of 2007, anyone who wants to establish or operate a telecommunications network or provide telecommunications services must obtain a license. Organizations must apply for a licence and register the relevant frequencies before importing equipment such as VSAT, HF, VHF, or similar devices. The licensing fee varies depending on the type of equipment. Customs requires proof of NTRC clearance (i.e., the necessary licenses and frequency registrations) at the entry point. Access all the telecommunications-related regulations in SVG via this link Legislation – National Telecommunications Regulatory Commission (NTRC).

Some equipment requires Type Approval. Check the webpage Type Approvals – National Telecommunications Regulatory Commission (NTRC) for equipment requiring type approval and the Type Approval Registry.

Regulations on Usage and Import

 

Regulations in Place?

Regulating Authority

Satellite

Yes

 NTRC

HF Radio

 Yes

 NTRC

UHF/VHF/HF Radio: Handheld, Base and Mobile

 Yes

 NTRC

UHF/VHF Repeaters

 Yes

 NTRC

GPS

 Yes

 NTRC

VSAT

 Yes

 NTRC

Individual Network Operator Licenses Required

A licence is required to establish or operate a public telecommunications network or use equipment to transmit radio frequency. The Government requires all organizations or individuals that require individual network licences to apply to NTRC. The licence types and application guidelines can be found on the webpage Licence Applications – National Telecommunications Regulatory Commission (NTRC)

Frequency Licenses Required

Frequency authorisation is relevant to those who have also applied for an individual or class license and would like to deploy their service using wireless means.  NTRC grands authorisations for the use of frequency licences. Find more information in the link above.

Existing Humanitarian Telecoms Systems

In SVG, there is no existing humanitarian telecommunications system.

Existing UN Telecommunication Systems

 

UNDP

WFP

UNICEF

UNWOMEN

FAO

UNFPA

VHF Frequencies

 No

 No

 No

 No

 No

 No

HF Frequencies

 No

 No

 No

 No

 No

 No

Locations of Repeaters

 N/A

 N/A

 N/A

 N/A

 N/A

 N/A

VSAT

 No

 No

 No

 No

 No

 No

Internet Service Providers (ISPs)

Internet service providers (ISPs) provide broadband packages using fibre-optic, DSL, and wireless technologies to serve residential and business customers. Ongoing investments in infrastructure have improved internet speed and reliability. Organizations in SVG can engage ISPs to meet their specific business requirements. Small enterprises typically choose from available data plans that meet their needs, while larger organizations opt for customized plans tailored to their requirements. The major internet service providers include Digicel, Flow (Cable and Wireless Communications Ltd), Spectra, and Karib Cable.

Ongoing investments in infrastructure have improved internet speed and reliability. Additionally, government initiatives focused on enhancing digital literacy and integrating ICT into education and business sectors are promoting widespread internet availability and usage across the islands.

Internet Service Providers

Are there ISPs available?

 Yes

If yes, are they privately or government owned?

 Privately

Dial-up only?

 No

Approximate Rates (local currency and USD - $)

Dial-up

 N/A

Broadband

 N/A

Max Leasable ‘Dedicated’ Bandwidth

 None. It depends on the requirements

 

Mobile Network Operators (MNOs)

There are two mobile network operators in St. Vincent and the Grenadines—FLOW and DIGICEL. Both MNOs offer comprehensive mobile network coverage with 2G, 3G, and 4G services.  The mobile network coverage is 100 percent, with 92 percent LTE coverage providing voice, text, and data services to residents and businesses across the islands.

For information on MNOs please visit the GSM Association website.

Company

Number of Agent Outlets by Area

Network Strength by Area

Contracted for Humanitarian or Government Cash Transfer

Programmes?

Services Offered

(i.e. Merchant Payment,

Bulk Disbursement,

Receive & Make Payment)

FLOW

Kingstown- 1

Arnos Vale- 1

Bequia- 1

Canouan- 1

Union Island - 1

Good

 No 

N/A

DIGICEL

 

 Good

No

N/A

 

1 Fixed broadband coverage as reported in the NTRC_Annual_Report_2022_Public2.pdf

Saint Vincent and the Grenadines - 3.5 Food and Additional Suppliers

Overview

Saint Vincent and the Grenadines boast a blooming market for food produce and other materials. The local market can meet the population's demand, export some of its produce, and expand services if necessary. NEMO periodically conducts audits of available food, materials, and hardware as part of its emergency preparedness efforts. During the COVID-19 pandemic and the eruption of the Soufriere volcano, the food and items in the country were sufficient in the first few months to cater to local demand. Although SVG relies heavily on imports, the country also exports products such as roots and tubers, wheat flour, bananas, animal feed, and beverages. Find the top five imported foods and imported and exported goods in 2023.

Top five imported goods (2023)

HS \ Indicators

 Value (EC$)      

 Net Weight (kg)      

27101220:   Motor Spirit (gasoline)

               59,255,132

           24,415,445

27101950: Gas oils (other than diesel oil)

               44,800,705

           18,471,946

10011100:  durum wheat

               28,898,394

           19,587,364

73069000: Other tubes, pipes and hollow profiles (for example, open seam, riveted or similarly closed), of iron and steel

               18,278,826

             5,000,625

21069099:    Other

               18,273,580

             6,052,600

 

Top five exported goods (2023)

HS \ Indicators

  Value (EC$)           

Net Weight (kg)       

11010090: Flour of wheat (other than durum wheat) and meslin.

               29,473,044

           10,619,775

23099030: Prepared complete poultry feed.

               11,078,094

             5,938,572

23099050: Prepared complete pig feed.

                 4,647,606

             3,948,523

76101000: Doors, windows and their frames and thresholds for doors, of aluminum.

                 3,780,381

                 140,447

22029920:   Malt beverages

                 3,403,285

                 842,950

 

Top five food imported food (2023)

SITC4 \ Indicators

Value (EC$)

Net Weight (KG)

012: Other meat and edible meat offal, fresh, chilled or frozen (except meat an

     46,944,918

               8,974,430

098: Edible products and preparations, n.e.s.

     36,720,778

               8,104,051

041: Wheat (including spelt) and meslin, unmilled

     28,898,432

             19,587,370

048: Cereal preparations and preparations of flour or starch of fruits or vegetables

     25,896,390

               2,899,877

022: Milk and cream and milk products other than butter or cheese

     16,463,953

               2,167,418

 

Importation of live poultry, all types of meat, frozen fish, rice, vegetable oil, and other food items from outside the Caribbean community is restricted unless the necessary import license is obtained from the Ministry of Trade. See the list of food and non-food items requiring an import license and the procedure here at https://foreign.gov.vc/foreign/index.php/import-export-guide-content/612-licenses-permits

For a general overview of country data related to the service and supply sectors, please consult the following sources:

The Observatory of Economic Complexity – MIT (OEC): Saint Vincent and the Grenadines (VCT) Exports, Imports, and Trade Partners | The Observatory of Economic Complexity (oec.world)

https://wits.worldbank.org/CountrySnapshot/en/VCT/textview

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

Saint Vincent and the Grenadines - 3.5.1 Food Suppliers

Overview

Food is readily available in St. Vincent and the Grenadines for purchase, with about ten major wholesale distributors supplying food throughout the country. Some of these companies also have regional branches throughout the Caribbean community.

Some wholesalers include Corea Distribution Limited, SVG Foods, Facey Trading SVG Limited, Premium Products, Global Distribution, Harmony Investment, F. Armstrong, and C.K. Greaves wholesale and distribution. Major retailers include Massy Stores, C.K. Greaves & Co Ltd, and Coreas Ltd. Food is commercially available, including frozen foods, dairy products, cereals, sugar, oil, and ready-to-eat foods.

Retail Sector

The major retailers import their products and also patronize some in-country wholesalers. The major retailers in SVG are Massy’s stores and Coreas, which also have a regional presence and C.K Greaves & Co Limited. Other retailers in-country purchase from the wholesalers in-country and import some products.

Types of Retailers Available

Type of Retailer

Rank

(1-5)

Supermarket – concentrates mainly in supplying a range of food, beverage, cleaning and sanitation products; have significant purchasing power; are often part of national/regional/global chains.

1

Convenience Store/Mini Market – medium sized shop; offers a more limited range of products than supermarkets; usually has good/stable purchasing power; may be part of chain or cooperative.

2

Permanent shop with strong supply capacity individually/family owned store; usually offers fewer commodities and a limited selection of brands; good storage and reliable supply options.

2

Permanent shop with limited supply capacity individually/family owned store; offers fewer commodities and a limited selection of brands; limited storage and unstable supply options.

3

Mobile Shop/Market Stand individually/family owned store; usually offers fewer commodities and a limited selection of brands; may be found at outdoor markets, camps or unstable environments.

4

Wholesale – Coreas Distribution

Coreas Distribution Limited in SVG is a prominent company with an extensive wholesale and distribution infrastructure. It distributes food and drinks, household goods, and personal care items to numerous retail stores throughout SVG. COREAS Distribution Ltd merged with the Caribbean Distribution Partners Ltd (CDPL) in July 2015. CDPL is a joint venture between Goddard Enterprises Ltd. in Barbados and Agostini’s Ltd in Trinidad. For more information visit https://www.coreasdistribution.com/our-stores/.

 

Supplier Overview

Company Name

Coreas Distribution Limited

Address

4RRH+W7C, Diamond, St. Vincent & Grenadines

Does the supplier have its own production / manufacturing capacity?

 

No

Does the supplier have its own retail capacity?

 

Yes

Does the supplier have its own transport capacity?

Yes – A fleet of vehicles and trucks

Does the supplier have its own storage facilities?

Yes- A warehouse in St Vincent

Approximate Turnover in MT

 

N/A

Payment Methods Accepted

Cash, cheques, credit cards, debit cards and wire transfers

Other Comments or Key Information

 

Other Locations

Region(s)

Service Location(s)

Head office: Trinidad

Kingstown

  • Bay Street
  • Diamond
 

Mustique

Primary Goods / Commodities Available

Commodities by Type**

(SITC Rev 4 Division Code - Title)

Comments

00 - Live animals (other than fish, crustaceans, molluscs, etc.)

i.e. sheep and goats, swine, poultry…

No

01 - Meat and meat preparations

i.e meat of bovine animals, meat of sheep, dried or smoked meat of swine, sausages…

Products are imported. No wholesale- meat is only available for retail. Sausages and frozen chicken are sold at wholesale. Imported

02 - Dairy products and birds’ eggs

i.e. milk, yogurt, butter, cheese, eggs…

Products are imported and available for wholesale and retail purchase. There are no seasonal variations in availability.

03 - Fish (not marine mammals), crustaceans, molluscs…

i.e. fish (chilled or frozen), fish (salted or in brine), fish liver and roes…

Retail of fish, crustaceans and molluscs in Mustique only. Sardines and other products are retailed in Kingstown.

04 - Cereals and cereal preparations

i.e. wheat, rice, flour of maize, pasta...

Products are imported and available for wholesale and retail purchase. There are no seasonal variations in availability.

05 - Vegetables and fruit

i.e. vegetables, fruit and nuts, jams/jellies, fruit juices…

Products are imported and available for wholesale and retail purchase. Fruits have seasonal variations in availability.

06 - Sugars, sugar preparations and honey

i.e. sugars (beet or cane) raw, natural honey, fruit/nuts preserved by sugar …

Products are imported and available for wholesale and retail purchase. There are no seasonal variations in availability.

07 - Coffee, tea, cocoa, spices and manufactures thereof

i.e. coffee, cocoa, chocolate, tea, mate, pepper…

Yes. Imported products and locally manufactured

09 - Miscellaneous edible products and preparations

i.e. ready-to-eat foods, margarine, sauces, soups and broths, yeasts…

Products are imported and available for wholesale and retail purchase. There are no seasonal variations in availability.

41 - Animal oils and fats

i.e. lard, fats and oils…

Products are imported and available for wholesale and retail purchase. There are no seasonal variations in availability.

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated

i.e. soya bean oil, olive oil, maize oil, vegetable oil…

Products are imported and available for wholesale and retail purchase. There are no seasonal variations in availability.

 

Wholesale – Foods SVG Inc.

Foods SVG Inc. is a food distribution company providing high-quality food products to retailers and consumers throughout the country. Since 2016, the company has distributed diverse products, including fresh produce, packaged goods, and frozen foods. This company has no regional presence. For more information visit: https://foodssvg.vc/.

 

Supplier Overview

Company Name

SVG Foods Inc.

Address

Glen Road, Calliaqua.

PO BOX 900, Kingstown

Does the supplier have its own production / manufacturing capacity?

 

No

Does the supplier have its own retail capacity?

 

Yes

Does the supplier have its own transport capacity?

Yes – A fleet of vehicles.

Does the supplier have its own storage facilities?

Yes- A warehouse in St Vincent

Approximate Turnover in MT

 

N/A

Payment Methods Accepted

Cash, cheques and wire transfers

Other Comments or Key Information

 

 

Other Locations

Region(s)

Service Location(s)

St. Vincent and the Grenadines

Glen Road, Calliaqua

 

Primary Goods / Commodities Available

Commodities by Type**

(SITC Rev 4 Division Code - Title)

Comments

00 - Live animals (other than fish, crustaceans, molluscs, etc.)

i.e. sheep and goats, swine, poultry…

No

01 - Meat and meat preparations

i.e meat of bovine animals, meat of sheep, dried or smoked meat of swine, sausages…

Chicken, turkey, pork, duck and beef parts and preparations. Products are imported and there are no seasonal variations in availability.

02 - Dairy products and birds’ eggs

i.e. milk, yogurt, butter, cheese, eggs…

No

03 - Fish (not marine mammals), crustaceans, molluscs…

i.e. fish (chilled or frozen), fish (salted or in brine), fish liver and roes…

     Yes. Frozen shrimp and Calamari.

04 - Cereals and cereal preparations

i.e. wheat, rice, flour of maize, pasta...

     Yes. Maize only

05 - Vegetables and fruit

i.e. vegetables, fruit and nuts, jams/jellies, fruit juices…

Yes. Frozen mixed vegetables

06 - Sugars, sugar preparations and honey

i.e. sugars (beet or cane) raw, natural honey, fruit/nuts preserved by sugar …

No

07 - Coffee, tea, cocoa, spices and manufactures thereof

i.e. coffee, cocoa, chocolate, tea, mate, pepper…

No

09 - Miscellaneous edible products and preparations

i.e. ready-to-eat foods, margarine, sauces, soups and broths, yeasts…

No

41 - Animal oils and fats

i.e. lard, fats and oils…

No

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated

i.e. soya bean oil, olive oil, maize oil, vegetable oil…

No

 

**For non-FOOD products please see section 3.5.2 Additional Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and is not in a position to endorse, comment on any company's suitability as a reputable service provider.

Saint Vincent and the Grenadines - 3.5.2 Additional Suppliers

Overview

Items needed for operational support are readily available in-country for purchase/procurement. Organizations can purchase items at the manufacturing and wholesale level. Portable water is available from companies like East Caribbean Bottlers Inc., Tus-T Water Inc. and Mountain Top Springs Limited. Water pumps, pipes and tanks can be procured wholesale from companies like One St Vincent, East Caribbean Metals Industries Limited (ECMIL), Edwin D Layne& Sons Ltd, and Coreas ACE hardware. Fabricated metals, pipes, galvanized water tanks and other manufactured goods chiefly classified by materials are available for purchase. These stores are all within St. Vincent.


For more information on suppliers’ contact details, please see the following link:  4.10 Supplier Contact List

Wholesale -One St. Vincent Group Inc

In 2015, One St. Vincent Group Limited (OSV), a registered company in St. Vincent and the Grenadines, acquired eight family businesses. OSV officially began operating in January 2016, introducing ten separate departments: AC & Solar, Automotive, Hardware, Health, Home & Office, Industrial, Optical, Paints, Safety & Apparel, and Home & Office. OSV caters to various industries, including but not limited to construction, manufacturing, utilities, industrial, agriculture, aviation, automotive, healthcare, education, marine, and the public sector.

Supplier Overview

Company Name

One St. Vincent Group Inc

Address

Glen Main Road, Calliaqua, St. Vincent,

Does the supplier have its own production / manufacturing capacity?

Yes. Kitchen Cabinets etc

Does the supplier have its own retail capacity?

Yes. OSV directly manage retail locations.

Does the supplier have its own transport capacity?

Yes

Does the supplier have its own storage facilities?

Yes

Approximate turnover in USD - $

 

N/A

Payment Methods Accepted

Cash, credit/debit card (visa & master), cheque, Electronic Funds Transfer (EFT)

Other Comments or Key Information

 

Other Locations

Region(s)

Service Location(s)

Caribbean

ONE ST. VINCENT GROUP INC.

Glen Main Road, Calliaqua, St. Vincent, P.O. Box 489

Caribbean

One St. Lucia

Colony House unit #3

John Compton Highway

Castries

Caribbean

OJL JAMAICA GROUP LTD.

53A Molynes Road

Kingston 10, Jamaica

Primary Goods / Commodities Available

Commodities by Type**

(SITC Rev 4 Division Code - Title)

Comments

24/27 - Crude materials, inedible, except fuel

i.e. fuel wood, crude fertilizers, sand/stone/gravel

N/A

51 to 59 - Chemical and related products

i.e. chlorine, pharmaceuticals, soaps, plastic tubes/pipes, chemical fertilizers

Imports Fertilizers and other chemical-related products.

61 to 69 - Manufactured goods classified chiefly by material

i.e. rubber tyres, wood pallets, textiles, cement, iron/steel pipe fittings, copper wire, metal tanks

Imports rubber tyres, PVC/ steel pipe fittings and copper wire

71 to 79 - Machinery and transport equipment

i.e. engine/machine parts, generators, sewing machines, pumps, telecoms equipment, vehicles

Imports Generators, sewing machines and pumps.

81 to 89 - Miscellaneous manufactured articles

i.e. prefabricated buildings, lighting fixtures, furniture, clothing, medical/surgical instruments

Imported

91/93/96/97 - Commodities not classified elsewhere

Water tanks

Imported

 

Wholesale – East Caribbean Metals Industries Limited (ECMIL)

ECMIL offers a comprehensive selection of steel products like roofing sheets, rebars, and fencing. They cater to the construction industry across the Caribbean, supplying pre-made steel products and fabricating metals. They export these products to other Caribbean Islands, found in hardware and builders' supply outlets on the Islands. The company began production in 1979 and has shipping facilities to send containers, flat racks, and breakbulk orders.

Supplier Overview

Company Name

East Caribbean Metals Company (ECMIL)

Address

Campden Park Industrial Estate
St. Vincent & The Grenadines.

Does the supplier have its own production / manufacturing capacity?

Yes

Does the supplier have its own retail capacity?

Yes

Does the supplier have its own transport capacity?

Yes

Does the supplier have its own storage facilities?

Yes

Approximate turnover in USD - $

 

N/A

Payment Methods Accepted

Cash, credit/debit card (visa & master), cheque, EFT

Other Comments or Key Information

 

Other Locations

Region(s)

Service Location(s)

Caribbean

Campden Park Industrial Estate

St Vincent and the Grenadines

Caribbean

Several hardware and builders supply outlets across St Kitts and Nevis, Antigua, Dominica, St Lucia, Grenada, Montserrat, St Martin and British Virgin Islands.

Primary Goods / Commodities Available

Commodities by Type**

(SITC Rev 4 Division Code - Title)

Comments

24/27 - Crude materials, inedible, except fuel

i.e. fuel wood, crude fertilizers, sand/stone/gravel

N/A

51 to 59 - Chemical and related products

i.e. chlorine, pharmaceuticals, soaps, plastic tubes/pipes, chemical fertilizers

Manufactures PVC and CPVC pipes and electrical conduits. Also produces different PVC fittings.

61 to 69 - Manufactured goods classified chiefly by material

i.e. rubber tyres, wood pallets, textiles, cement, iron/steel pipe fittings, copper wire, metal tanks

Produces galvanized water tanks, galvanized fencing pipes, pipe fittings, mild& high tensile steel re-bars, barbed wire, galvanized & wire nails. Also produces corrugated and Zinc roofing sheets.

71 to 79 - Machinery and transport equipment

i.e. engine/machine parts, generators, sewing machines, pumps, telecoms equipment, vehicles

N/A

81 to 89 - Miscellaneous manufactured articles

i.e. prefabricated buildings, lighting fixtures, furniture, clothing, medical/surgical instruments

N/A

91/93/96/97 - Commodities not classified elsewhere

Custom metal fabrications, welded mesh and steel-reinforced wheelbarrows

EMIL can produce custom metal fabrications. Also produces aluminium guttering and roofing accessories.

 

**For FOOD products please see section 3.5.1 Food Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

Saint Vincent and the Grenadines - 3.6 Additional Services

Overview

St. Vincent and the Grenadines provide various essential services that meet the population's needs and can also accommodate increased demands. The market and available services can fulfil the program support requirements in the country. Financial service providers, clearing and forwarding agents, postal and courier services, taxi companies, vehicle rentals, accommodation, electricity and other services are available.

For more information on company contact details, please see the following link: 4.11 Additional Services Contact List 

Accommodation

Accommodation options in St. Vincent and the Grenadines vary based on preferences and budgets. SVG has luxury resorts, boutique hotels, guesthouses, and vacation rentals, with most luxury resorts located in the Grenadines. Visitors can find mid-range hotels and budget-friendly guesthouses, especially in and around Kingstown. Availability can fluctuate depending on the season, with peak tourist periods like the winter months requiring advanced booking. UNDSS have a few approved accommodations in SVG.

Electricity and Power

The St. Vincent and the Grenadines Electricity Company (VINLEC), a limited liability company mostly owned by the government, supplies electricity in St. Vincent and the Grenadines. VINLEC provides electricity to separate power grids on the main island of St. Vincent and several smaller islands, including Bequia, Canouan, Union Island, and Mayreau.

VINLEC delivers electricity to nearly 98 percent of the population in SVG. The power plants use different resources to keep the lights on: diesel generators across the islands, solar photovoltaic (PV) farms on three islands (St. Vincent, Union, and Mayreau), and hydropower plants only in St. Vincent.

While diesel fuel is the primary way VINLEC generates electricity, they supplement it by purchasing electricity from customer-owned solar PV systems through a Feed-in Tariff mechanism. St. Vincent and the Grenadines uses a tiered voltage system for electricity delivery. High voltage lines (33,000 volts) transmit power long distances, then step down to lower voltages (11,000 volts or less) for distribution and are further reduced to either 400 volts for three-phase systems or 230 volts for single-phase systems that reach the homes. Power outages are uncommon except during the hurricane season (June to November).

Electricity and Power Summary Table

Production Unit

Type

(Hydroelectric, Thermal, etc.)

Installed

Capacity (MW)

Current Production (MW)

Cane Hall, Lowmans Bay, Bequia, Canouan, Union Island and Mayreau Power Plants

Thermal

44.9

44.9

South Rivers, Cumberland and Richmond Hydro Plants

Hydroelectric

5.7

5.7

Cane Hall, Lowmans Bay, Union Island and Mayreau Solar PV Plants

Solar Photovoltaic

1.3

1.3

Financial Services

St. Vincent and the Grenadines boast a network of national and international banks that provide traditional banking services like checking and savings accounts, loans, and mortgages. This core offering is complemented by a robust ecosystem of financial service providers, including credit unions, investment firms, and insurance companies. These entities cater to more specialized needs with services such as financial planning and investment opportunities. The presence of money service providers like Western Union and MoneyGram facilitates international money transfers. Additionally, available ATMs ensure convenient 24/7 access to cash.

Structure

Name

Website

Locally Incorporated

The Bank of Saint Vincent & the Grenadines Ltd (BOSVG)

https://www.bosvg.com/

 

 

Locally Incorporated

1st National Bank of St. Lucia Limited

https://1stnationalbankonline.com/locations/stvincentbranch/

 

Foreign Branch

Republic Bank

https://www.republicbankstvincent.com/

 

Non-Bank Financial Institution

The St. Vincent Cooperative Bank Ltd

https://svcbl.com/

 

Clearing and Forwarding Agents

Several established firms and independent agents provide clearing and forwarding services. These agents are well-versed in local customs regulations and international trade requirements, ensuring efficient and compliant handling of imports and exports. Some of these agents include Kestrel SVG Ltd, Tropical Shipping and SwiftPac. The Customs and Excise Department regulates the industry and sets the standards and procedures for customs clearance.

Construction, Material Handling & Power Generation Equipment

The rental and lease market for construction, freight/material handling, and power generation equipment is available and supports infrastructure and economic activities in SVG. Local companies offer a range of machinery, such as excavators, bulldozers, and cranes, for small and large projects, providing flexibility and cost savings for contractors. Equipment like forklifts and pallet jacks are available for rent or lease, supporting logistics, warehousing, and manufacturing sectors in efficiently handling and moving goods.

Diesel generators and portable power units are offered for rent or lease, ensuring stable power supply for construction sites, events, and emergencies, helping maintain operations without interruptions. Some of these companies include Big Al's Equipment Inc., Ruddy's Electrical Contracting Co Ltd and Hutchinson Construction.

Postal and Courier Services

The national postal service, St. Vincent and the Grenadines Postal Corporation (SVG Post), and private courier companies provide postal and courier services in St. Vincent and the Grenadines. SVG Post offers various services, including mail delivery, Express Mail Service (EMS), parcel post, MoneyGram and philatelic services. Private couriers like DHL, FedEx, eZone and SwiftPac provide faster and specialized delivery options, catering to domestic and international shipping needs.

Printing and Publishing

This sector includes a variety of businesses, ranging from small print shops to larger publishing houses, which provide a wide array of services, such as printing books, newspapers, magazines, business materials, and promotional items. Some of the service providers include Quick Print Ltd, Don Digitals & Artwork Print Shop, and Right Stuff SVG.

Taxi Companies

Taxis are available in St Vincent and the Grenadines. Taxis are not metered. However, the government sets the fare rates periodically updated and published in the National Gazette. Check the fares before setting out and expect higher prices early in the morning or later at night.

Vehicle & Equipment Maintenance/Workshops

Several service centres and workshops across the islands offer maintenance and repair services for both private and commercial vehicles. These workshops provide routine maintenance, mechanical repairs, bodywork, electrical diagnostics and other services. The sector faces challenges such as access to specialized parts.

Some vehicle and equipment maintenance workshops available in SVG include Terrance Auto, Star Garage Ltd and automobile parts dealers like SVG General Services Ltd.

Vehicle Rental

Several vehicle rental services that meet an organization’s initial needs are available in SVG. These companies include Bens Auto Rental, Prestige Auto and Terrance Auto.

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

Saint Vincent and the Grenadines - 3.7 Waste Management and Recycling Infrastructure Assessment

Overview

The Central Water and Sewerage Authority (CWSA) has been operating as a statutory body since 1970, and its services now reach 98% of St Vincent and the Grenadines. The CWSA manages water catchments and provides efficient and affordable water supply systems. Additionally, it oversees waste management through the Solid Waste Management Unit (SWMU), which includes curb-side waste collection, special waste collection upon request, and white goods collection. The fleet includes flatbed dump trucks, skip trucks, compactor trucks, a small backhoe, a track loader/bulldozer, a pickup truck, and metal balers.

There are five landfills in St. Vincent and the Grenadines. Two are in St. Vincent, and three are in the Grenadines: Diamond Landfill, Belle-Isle Landfill, Bequia Landfill, Canouan Landfill, and Union Island Landfill. CWSA opened the Belle Isle landfill in 2004 with a lifespan of 25 years (not fully utilized) and completed the Diamond Landfill in September 2021 with a lifespan of 20 years.

The CWSA also collaborates with private entities for commercial waste management and operates programs for recycling and removing unusable vehicles from the road. The CWSA collects and disposes of all domestic wastes in SVG, while the Commercial waste is managed by Private Refuse Garbage Disposal (PRGB) a private entity that manages waste.

Legislations governing waste management in SVG include the National Solid Waste Management Act, the Litter Act, the Environmental Health Services Act and other Acts that can be found at https://www.cwsasvg.com/about-us. The regulatory body for waste management is the Public Health Department in the Ministry of Health, Wellness, and Environment. While domestic waste is not segregated, a private company, All Islands Recycling Inc., recycles plastic bottles and aluminium waste.

CWSA faces challenges such as the long wait time for specialized vehicle parts due to importation, illegal dumping in certain areas, and the need for more backup trucks and equipment to enhance waste disposal efficiency. The country's topography necessitates the use of smaller trucks to navigate narrow roads, leading to the requirement for multiple trips within specific neighborhoods. Efforts are ongoing to raise awareness and advocate for change in waste management practices.

See waste management indicators for 2021 and 2022.

Year

Waste disposed

2021

238,328 m3

2022

222,462 m3

Non-Hazardous Waste Disposal

Waste collection in the Grenadines includes curb-side collection and the collection of bulky white goods twice a week. The management of grey water is the responsibility of the public health department in the town. Homes have grease traps, and two contracted companies with septic tanks pump out greywater from the landfill.
The blackwater is managed through a sewer system in Kingstown that has an outfall into the sea. Blackwater extracted from soak away pits is disposed of in a septage lagoon outside the diamond landfill. Additionally, chemicals and enzymes are applied to restore the system to equilibrium if the bacteria level is low.

Hazardous Waste Disposal

In SVG, hazardous wastes such as asbestos, fluorescent bulbs, batteries, and e-waste are buried in landfills. CWSA collects used automobile oils in drums and recovers the gas from air conditioners before burying the units. 

Medical Waste Overview and Disposal

The hospitals use hazardous bags for medical waste and sharp boxes for sharps. They also arrange for the pickup of expired pharmaceuticals for disposal. All of these waste materials are sent to a landfill and buried. Chemotherapy waste is stored in metal drums, concrete is poured on top to encapsulate it and then stockpiled. The incinerators are not working, but the Ministry of Health, Wellness, and the Environment plans to procure new ones. There are plans to develop a healthcare waste management system to enhance medical waste management in SVG.

 

 

Saint Vincent and the Grenadines - 4.1 Government Contact List

 

Ministry

Department

National or Provincial/State Authority

City / Town

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

Ministry of Foreign Affairs, and Foreign Trade

 

Office of the Prime Minister, Foreign Affairs, National Security, Legal Affairs and Information

National

Kingstown

Upper Bay Street

Sir Hon. Ralph E. Gonsalves

Prime Minister

pmosvg@vincysurf.com

+1 (784) 456 1703 Ext:4752

+1 (784) 456 1111 Ext 4760

 

+1 (784) 457 2152

https://pmoffice.gov.vc/pmoffice/

Ministry of National Security

National Emergency Management Organization (NEMO)

National

Kingstown

Old Montrose, Kingstown

Ms. Michelle  Forbes

Director

michelleforbes@gov.vc

 

+1 (784) 456 2975

 

+1 (784) 457 1691

www.nemo.gov.vc

 

 

 

Ministry of Finance and Planning

Customs & Excise Department

National

Kingstown

Upper Bay Street

Ms. Leanna James

Deputy Comptroller

ijames@customs.gov.vc

 

+1 (784) 457 2711

+1 (784) 533 3365

 

www.customs.gov.vc

 

 

Ministry of Finance and Planning

Customs & Excise Department

National

Kingstown

Upper Bay Street

Ms. Leslie Millington

Assistant Comptroller/ Enforcement

lmillington@customs.gov.vc; lmillington22@gmail.com

 

+1 (784) 457 2711

+1 (784) 528 6880

 

www.customs.gov.vc

 

Ministry of Tourism, Civil Aviation, Sustainable Development & Culture

Civil aviation

National

Kingstown

Argyle

Mrs. Andrea R. Best

Director

dcasvg@gmail.com

+1 (784) 458 4011

   

www.gov.vc

Ministry of Tourism, Civil Aviation, Sustainable Development & Culture

Civil Aviation

National

Kingstown

Argyle

Mr Stanton Gomes

Deputy Director

dcasvg@gmail.com; civilaviationsvg@gmail.com

 

+ 1 (784) 458 4011

 

 

www.gov.vc

 

Ministry of Tourism, Civil Aviation, Sustainable Development & Culture

Argyle International Airport Inc.

National

Kingstown

Argyle

Ms. Josette Greaves

CEO

aiaceo@svg-airport.com

 

+1 (784) 456 5555

 

 

www.svg-airport.com

 

Urban Development, Energy, Seaports, Grenadines affairs and local government

Policy and planning

National

Kingstown

Ferry Terminal Building

Ms. Yvette  Pompey

Permanent Secretary

office.urbandev@gov,vc

+1 (784) 4512610

 

 

www.gov.vc

 

Urban Development, Energy, Seaports, Grenadines affairs and local government

Svg ports authority

National

Kingstown

Upper Bay Town

Mr. Carl James

CEO/Port Management

cjames@svgpa.com

 

+ 1 (784) 456 1830

 

+1 (784) 456 2732

www.svgpa.com

 

Urban Development, Energy, Seaports, Grenadines affairs and local government

SVG Ports Authority

National

Kingstown

Upper Bay Terminal

Mr. Walwyn Nichols

Chief Operations

wnichols@svgpa.com

 

+1 (784) 456 1830

 

+1 (784) 456 2732

www.svgpa.com

 

Ministry of Public Service, Consumer Affairs and Sports

Consumer Affairs

National

Kingstown

Halifax Street

Mr. Raymond Ryan

Permanent Secretary

Office.mps@gov.vc

 

+1 (784) 485 6912

 

 

www.gov.vc

Ministry of Agriculture, Forestry, Fisheries, Rural Transformation, Industry and Labour

Bureau of Standards

National

Kingstown

Campden Park

Mr. Ezra D. Ledger

Executive Director

dledger@gov.vc

 

+1 (784) 457 8092

+1 (784) 494 2770

 

https://bos.gov.vc/bos/

Ministry of Transport, Works, Land Surveys, and Physical Planning

Physical Planning

National

Kingstown

 

Ms. Laverne Grant

Permanent Secretary

ps.mtw@gov.vc

 

+1 (784) 456 1111 ext 3946

 

+ (784) 457 1289

https://transport.gov.vc/transport/

 

Ministry of Transport, Works, Land Surveys, and Physical Planning

Physical Planning

National

Kingstown

 

Mr. Bernard Delpesche

Transport Officer

bernarddelpesche@gmail.com

 

+1 (784) 434 0998

 

 

 

https://transport.gov.vc/transport/

 

Ministry of Transport, Works, Land Surveys, and Physical Planning

Roads, Buildings & General Services Authority (BRAGSA)

National

Kingstown

Lower Bay Street

Mr. Condean Haywood

Civil Engineer

Info.bragsa@gmail.com

chaywood.bragsa@gmail.com

 

+1 (784) 457 2956

 

 

 

Ministry of Health, Wellness and the Environment

 

National

Kingstown

Ministerial building

Mr. Cuthbert Knights

Permanent Secretary

mohesvg@gov.vc; mohesvg@gmail.com

 

+1 (784) 457 2568 ext 4018

 

 

https://health.gov.vc/health/index.php

 

Ministry of Health, Wellness and the Environment

Health

National

Kingstown

Greenville street

Ms. Colette Bonadie

CMS Manager (Ag)

cmssvg@yahoo.com

 

+1 (784) 456 1483

+1 (784) 526 8980

 

https://health.gov.vc/health/index.php

 

Ministry of Health, Wellness and the Environment

Environmental Health

National

Kingstown

 

 

 

ehdsvg57@yahoo.com

 

+1 (784) 457 1729; 456 1991

 

 

https://health.gov.vc/health/index.php/environmental-health

 

 

National Telecommunications Regulatory Commission (NTRC)

National

Kingstown

Richmond Hill

Ms. Rhea Lewis

Consumer & Public Relations Manager

rlewis@ntrc.vc;

ntrc@ntrc.vc

 

+1 (784) 457 2279

 

 

https://www.ntrc.vc/

 

Ministry of Agriculture, Forestry, Fisheries, Rural Transformation, Industry and Labour

Plant Protection and Quarantine

National

Kingstown

Port Authority

Mr. Michael Delpesche

Agricultural Officer (Head of Unit)

ppq@gov.vc

 

+1 (784) 457 1283

 

 

https://agriculture.gov.vc/

 

 

Central Water & Sewerage Authority (CWSA)

National

Kingstown

New Montrose

Ms. Zinze Robertson

Environmental Engineer

cwsa@vincysurf.com

 

+ 1 (784) 456 2946

 

 

www.cwsasvg.com

 

Saint Vincent and the Grenadines - 4.10 Supplier Contact List

 

Company

Commodity Types

Location(s)

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website

 Description of Services Provided

Chamber of Commerce

 

Kingstown

 

Mr. Anthony Regisford

Executive Director

tregisford@gmail.com; svgchamber.industry.commerce@gmail.com

+ 1 (784) 457 1464

+1 (784) 493 9133

 

www.svgcic.org

Advocacy, Business development and Trade promotion

Coreas Distribution Limited

Food, beverages and household products

Kingstown

     

coreasdistribution@cdplimited.com

+ 1 (784) 457 1348

   

www.coreasdistribution.com

Wholesale distributors and retailer

Foods SVG Inc.

Food Products

Calluagqua

Glen Road

 

 

info@foodssvg.com

 

+1 (784) 451 3300

 

 

https://foodssvg.vc/about-us/

 

 

Wholesale distributor

C.K Greaves & Co Limited

Food products

Kingstown

 

 

 

info@ckgreaves.com

 

+1 (784) 457 1074;+1 (784) 493 8124 (WhatsApp)

 

 

https://www.ckgreaves.com/

 

Wholesale and distribution

Massy Stores (SVG) Ltd

Food and Household products

 

 

 

 

 

+1 (784) 453 9170

(Distribution)

+1 (784) 457 1603

 

https://massystoressvg.com/

 

Wholesale distribution and retail

Facey Trading SVG Limited

Food and household items

Calliaqua

Glen Road

 

 

harry.gibson@faceycommodity.com

cgeorge@faceycommodity.com

 

 

+1 (784) 457 5047

 

 

 

Wholesale distributor of Food and household items

Premium Products Ltd

Food and household products

Kingstown

Paul’s Avenue

 

 

smbollers@gmail.com

 

+1 (784) 528 8250

 

 

 

Wholesale Grocer

Global Distributors Limited

Food and household products

Calliaqua

Glen Road

 

 

 

+ (784) 457 5035

 

 

 

 

Harmony Investments Ltd

Food products

Saint George

Grenville Street

 

 

harmony@vincysurfs.com

 

+1 (784) 485 6371

 

 

 

Wholesale distributor

Frank B. Armstrong (St Vincent) Limited

Food and other products

Kingstown

Vigie Hwy Fountain

 

 

fbasvg@vincysurf.com

 

+ 1 (784) 456 4002

 

 

 

Manufacturer agents and Wholesale distributor

East Caribbean Bottlers Ltd

Water and beverages

Campden Park

 

Ms. Phyllis James

Head of People and Culture

pjames@ecgcsvg.com

 

+1 (784) 457 1918

 

 

https://ecgcsvg.com/ecbi/

 

Water and beverage bottler and distributor

Tus-T Water Inc.

Water and Beverages

Campden Park

 

 

 

info@tus-t.com; info@startbright.vc

 

+1 (784) 457 8878

 

 

https://tus-t.com/

 

Water and beverage bottler and distributor

Mountain Top Springs Limited

Spring Water

 

 

 

 

 

+1 (784) 456 1744

 

+1 (784) 456 2698

https://mountaintopsprings.com/

 

Water bottler and distributor

East Caribbean Metals Company (ECMIL)

Fabricated Metals and premade steel product.

Campden Park

 

Mr. Michael Persaud

Managing Director

info@ecmil.net

 

+1 (784) 456 1843

 

+1 (784) 457 7641

 

Manufacturer and exporter

One St. Vincent Group Inc

Hardware, Automotive, Paints, Safety, Home and Office products

Calliaqua

Glen Road

Shandel Ramkumar

Procurement Manager

shandel.ramkumar@osv.com.vc

info@osv.com.vc

 

+1 (784) 457 5000

 

 

+1 (784) 457-8000

www.osv.com.vc

Wholesale distributors

Edwin D Layne & Sons Ltd

Hardware and household products

Kingstown

Middle street

 

 

 

+1 (784) 456 1411

 

 

https://laynesvg.com/

 

Wholesale distributor

Coreas ACE hardware

Hardware and building products

Kingstown

Lower Bay Street

 

 

coreasbuilding@thegelgroup.com

 

+1 (784) 434 1224

 

 

https://www.coreasbuilding.vc/

 

Wholesale distributor

 

Saint Vincent and the Grenadines - 4.11 Additional Services Contact List

 

Type of Service

Company

Location(s)

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

Description of Services Provided

Mobile Network Operator

Digicel SVG LTD

Kingstown

Fountain

Melicia Abbot

Head of Consumer Sales & Services

Melicia.abbot@digicelgroup.com

+1 (784) 434 8000

+1 (784) 432 4242

 

www.digicelgroup.com/vc

Mobile services

Mobile Network Operator

FLOW

Kingstown

 

Samantha Campbell

Business Support Officer

Samantha.campbell@cwc.com

 

+1 (784) 452 1212

 

 

www.discoverflow.com

 

 

Telecommunications, Internet, cable TV,

Electricity and Power

St. Vincent and the Grenadines Electricity Company (VINLEC)

Kingstown

Paul’s Avenue

Mr. Stanley Harris

 

vinlec@vinlec.com

+1 (784) 456 2436

   

https://vinlec.com/

Electricity

Construction, Material Handling & Power Generation Equipment

Big Al’s Equipment

Kingstown

 

Kim Crozier

Manager

bigalsequipment@gmail.com

 

+ 1 (784) 529 0173

 

 

 

Construction equipment rental

Construction, Material Handling & Power Generation Equipment

Ruddy’s Electrical Contracting Co

Kingstown

Campden Park

Mr. Rudolp Daize

Manager

rudy@ruddyselectrical.com

 

+ 1 (784) 457 1248

+ 1 (784) 494 6892; 528 6892

 

 

Construction and power generation equipment rental

Construction, Material Handling & Power Generation Equipment

Hutchinson Construction

Calliaqua

 

Ms. Antarese Ollivierre

Office Manager

hutchcon@vincysurf.com

 

+1 (784) 457 5220

+1 (784) 532 8913

 

 

Construction equipment rental

Construction, Material Handling & Power Generation Equipment

Kelectric Company LTD.

Villa

 

Ramdeo Ramgoolan

Project Manager

kelectric@k-group.vc

 

+1 (784) 532 8479

 

 

Construction equipment rental

Printing and Publishing

Quick Print Ltd

Kingstown

 

Christine DaSilva

Managing Director

info@quikprintsvg.com

+1 (784) 456 2217

 

 

 

Printing and publishing services

Printing and Publishing

Don Digitals & Art Work Print Shop

North Union

 

Joemar James

Owner

dondigitals784@gmail.com

 

+1 (784) 454 0553

 

 

Printing and publishing services

Printing and Publishing

Right Stuff SVG

Kingstown

Lower Middle Street

John Crichton

Manager

rightstuff.co@gmail.com

+1 (784) 456 2312

 

 

 

Printing and Publishing services

Postal & Courier Services

SVG Post

Kingstown

Halifax

 

 

svgpostalcorp@vincysurf.com

+1 (784) 457 1744

 

 

https://svgpost.gov.vc/svgpost/index.php

 

Postal & Courier services

Postal & Courier Services

eZone (Managed by BMC Agencies)

Kingstown

Shappe Street

 

 

stvincent@getezone.com

+1 (784) 457 2041

 

 

https://getezone.com/locations/st-vincent/

 

Postal & Courier services

Postal & Courier Services

Caribbean Freight & Courier Limited (managed by SwiftPac)

Kingstown

Corner James and Middle Street

Richardo Drayton

CEO

rdrayton@vincysurf.com; finance.dev@swiftpac.com; opsman@vincyaviation.com;

 

 

+1 (784) 456 5600;

+1 (784) 493 5151

+1 (784) 494 1060;

+1 (784) 456 5400

 

www.swiftpac.com

 

Courier services

Financial Services

MoneyGram

 

 

 

 

 

 

 

 

https://business.moneygram.com/contact-us/

 

International Money Transfers

Financial Services

Western Union

Kingstown

7001 E. Belleview Denver, CO 80237

(Corporate Headquarters)

 

 

 

 

+1 (720) 332 1000

 

www.westernunion.com

 

International Money Transfers

Vehicle and Equipment Maintenance/ Workshops

Terrance Auto

Kingstown

 

Terrance Matthews

CEO

terranceacai@hotmail.com

 

+1784 5268389

 

 

Vehicle and Equipment Maintenance/ Workshops

Vehicle and Equipment Maintenance/ Workshops

Star Garage Ltd

Kingstown

 

Joshua DaSilva

CFO

info@stargaragesvg.com

 

+1 (784) 456 1743

 

 

Vehicle and Equipment Maintenance/ Workshops

Automobile parts

SVG General Services Ltd

Kingstown

 

Leroy Edwards

 

svgfly@yahoo.com

+1 (784) 457 1589

 

 

 

Sales of automobile parts

Vehicle Rental

Prestige Auto Rentals

 

 

 

 

myprestigerental@gmail.com

 

+1 (784) 4330792

 

 

Vehicle rentals

Vehicle Rental

Bens Auto Rentals

Arnos Vale

 

Ben Nedd

CEO

bensauto@vincysurf.com

+1 (784) 456 2907

 

 

 

Vehicle rentals

Vehicle Rental

Terrance Auto

Kingstown

 

Terrance Matthews

CEO

terranceaci@hotmail.com

 

+1 (784) 526 8298

 

 

Vehicle rentals

Taxi Companies

LAC Services

 

 

 

 

lacshuttle@gmail.com

 

+1 (784) 527 3082

 

 

Taxi services

Taxi Companies

Lexx Taxi & Tours

Layou

 

Erasmus Glasgow

 

Spraggalexx80@yahoo.com

 

+1 (784) 533 7818

 

 

Taxi services

Taxi Companies

Frasier Taxi & Tours

Kingstown

 

Trunos Fraser

 

 

 

+1 (784) 530 8138

 

 

Taxi services

Taxi Companies

Hairouna Uber

 

 

Kezal Duncan

Operator

 

 

 +1 (784) 529 3169

 

 

Taxi services

Taxi Companies

Captain Tours

Kingstown

 

Cavalon Simonnet

 

 

 

+1 (784) 527 5802

 

 

Taxi services

Taxi Companies

Red Fox Taxi

Kingstown

 

Anthony Brown

 

 

 

+1 (784) 526 2618

 

 

Taxi services

Accommodation

Grenadine House Hotel

Kingstown

 

 

 

stay@grenadinehouse.com

 

+1 (784) 458 1800

+1 (784) 593 0996

 

+1 (784) 458 1800 (WhatsApp)

 

 

 

http://www.grenadinehouse.com/

 

Accommodation

Accommodation

Beachcombers Hotel

Villa

 

 

 

stay@beachcombershotel.com

 

+1 (784) 4584283

 

 

https://www.beachcombershotel.com/

 

Accommodation

Accommodation

Blue Lagoon Hotel

Ratho Mill

 

 

 

info@bluelagoonsvg.com

 

+1-784-458-4308

 

 

https://bluelagoonsvg.com/

 

Accommodation

Accommodation

La Vue Hotel

 

 

 

 

info@lavuehotel.com

 

+1 784 528 8883

 

 

https://lavuehotel.com/

 

Accommodation

 

Saint Vincent and the Grenadines - 4.6 Storage and Milling Companies Contact List

 

Company

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

Key Role

Description of Duties

East Caribbean Flour Mills & East Caribbean Feed Mills

Campden Park

Ms. Phyllis James

Head of People and Culture

pjames@ecgcsvg.com

+1 (784) 457 1918

   

www.ecgcsvg.com

Flour mill and animal feed mill

Wheat mill, flour production, animal feed production

East Caribbean Flour Mills & East Caribbean Feed Mills

Campden Park

Ms. Rachel Halsam

Export Manager

rhalsam@ecgcsvg.com

+1 (784) 457 1918

   

www.ecgcsvg.com

Flour mill and animal feed mill

Wheat mill, flour production, animal feed production

General Maritime Agencies Ltd

Bay Street, Kingstown

Mr. Oswald Viera

Managing Director

genmarag@gmail.com

+1 (784) 456 2400 ext 2500

+1 (784) 493 830

 

N/A

 

Storage space rental

Le Fleur Durant

Arnos Vale

La Fleur Durant

Proprietor

 

+1 (784) 534 8706

 

 

N/A

 

Storage space rental

Big Al’s Equipment Inc

Kingstown

Kim Crozier

Manager

bigalsequipment@gmail.com

+ 1 (784) 529 0173

 

 

N/A

 

Storage space rental

 

Saint Vincent and the Grenadines - 4.7 Fuel Providers Contact List

 

Company

Location(s)

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website

 Description of Services Provided

SOL EC LTD

Arnos Vale

Arnos Vale

Yolande Barbour

Accountant

Yolande.barbour@solpetroleum.com

+1 (784) 458 4138

+1 (784) 532 9904

+1 (784) 457 4555

www.solpetroleum.com

Importation and distribution of petroleum products

SOL EC LTD

Arnos Vale

Arnos Vale

Monty Browne

Operations Supervisor

Monty.browne@solpetroleum.com

+1 (784) 458 4138

+1 (784) 532 9907

 

www.solpetroleum.com

Importation and distribution of petroleum product.

RUBIS WEST INDIES LTD

ARNOS VALE & ARGLE

ARNOS VALE

Elroy Edwards

Sales and Accounts Executive

e.edwards@rubis-caribbean.com

+1 (784) 458 4170

+1 (784) 493 5907

 

www.rubis-caribbean.com

Storage and distribution of white oils, LPG and Lubricants

RUBIS WEST INDIES LTD

ARNOS VALE & ARGLE

ARNOS VALE

Jason Mulraine

Terminal Manager

j.mulraine@rubis-caribbean.com

+1 (784) 458 4170

+1 (784) 493 5907

 

www.rubis-caribbean.com

Storage and distribution of white oils, LPG and Lubricants

Richardson Motors Ltd

Arnos Vale

Arnos Vale

Marc Richardson

General Manager

rmltd@vincysurf.com

+1 (784) 458 4725

 

 

 

Fuel, basic vehicle servicing

 

Saint Vincent and the Grenadines - 4.8 Transporter Contact List

 

 

Company

Location(s)

Street / Physical Address

Name

Title

Email

Phone Number (office)

Phone Number (mobile)

Fax Number

Website 

Description of Services Provided

Vehicle Type

Number of Vehicles

Capacity per Vehicle

Condition

Vincy Trucking Ltd

Kingstown

Lowe Bay Street

Mr. Marlon Gibson

Manager

transport@vincytrucking.com

+1 (784) 528 3589

+1 (784) 528 3935

 

vincytrucking.com

Cargo transportation

Trailer trucks, curtain side trucks, trailer beds, enclosed Krone Euroline trailer and sidelifter

27

 

Good

Ruddy’s Electrical Contracting Co Ltd

St. Vincent

Campden Park

Mr. Rudolp Daize

Manager

rudy@ruddyselectrical.com

+ 1 (784) 457 1248

+ 1 (784) 494 6892; 528 6892

N/A

 

Trucking and Container Haulage

Container hasis, low boy trailer, crane truck, concrete truck, compactor

11

 

Good

Big Al’s Equipment Inc

Kingstown

 

Kim Crozier

Manager

bigalsequipment@gmail.com

+ 1 (784) 529 0173

 

 

 

 

Flat truck and trailer bed

2

 

 

Robert Williams Transport

Kingstown

 

Robert Williams

Manager

 

 

 

 

 

 

29- seater Civilian buses

2

 

Good