Cambodia

Country Name	Cambodia
Official Country Name	Kingdom of Cambodia

Chapter	Name of Assessor	Organisation	Date Updated
1 Cambodia Country Profile	Cambodia SCM team	WFP	February 2022
1.1 Cambodia Humanitarian Background Disasters, Conflicts & Migrations	Cambodia SCM team	WFP	February 2022
1.2 Cambodia Regulatory Departments & Quality Control	Cambodia SCM team	WFP	February 2022
1.3 Cambodia Customs Information	Cambodia SCM team	WFP	February 2022
2 Cambodia Logistics Infrastructure	Cambodia SCM team	WFP	February 2022
2.1 Cambodia Port Assessment	Cambodia SCM team	WFP	February 2022
2.1.1 Cambodia Port of Sihanoukville	Cambodia SCM team	WFP	February 2022
2.1.2 Cambodia Old Port of Phnom Penh	Cambodia SCM team	WFP	February 2022
2.1.3 Cambodia New Port of Phnom Penh	Cambodia SCM team	WFP	February 2022
2.1.4 Cambodia Port of Phnom Penh TS11	Cambodia SCM team	WFP	February 2023
2.2 Cambodia Aviation	Cambodia SCM team	WFP	February 2022
2.2.1 Cambodia Phnom Penh International Airport	Cambodia SCM team	WFP	February 2022
2.2.2 Cambodia Siem Reap International Airport	Cambodia SCM team	WFP	February 2022
2.2.3 Cambodia Sihanoukville International Airport	Cambodia SCM team	WFP	February 2022
2.3 Cambodia Road Assessment	Cambodia SCM team	WFP	February 2022
2.3.1 Cambodia Border Crossing of Poipet	Cambodia SCM team	WFP	February 2022
2.3.2 Cambodia Border Crossing of Bavet	Cambodia SCM team	WFP	February 2022
2.3.3 Cambodia Border Crossing of Trapeng Kreal	Cambodia SCM team	WFP	February 2022
2.4 Cambodia Railway Assessment	Cambodia SCM team	WFP	February 2022
2.5 Cambodia Waterways Assessment	Cambodia SCM team	WFP	February 2022
2.6 Cambodia Storage Assessment	Cambodia SCM team	WFP	February 2022
2.7 Cambodia Milling Assessment	Cambodia SCM team	WFP	Oct 2015
3 Cambodia Services and Supply	Cambodia SCM team	WFP	February 2022
3.1 Cambodia Fuel	Cambodia SCM team	WFP	February 2022
3.2 Cambodia Transporters	Cambodia SCM team	WFP	February 2022
3.3 Cambodia Manual Labor	Cambodia SCM team	WFP	February 2022
3.4 Cambodia Telecommunications	Cambodia SCM team	WFP	February 2022
3.5 Cambodia Food and Additional Suppliers	Cambodia SCM team	WFP	February 2022
3.5.1 Cambodia Food Suppliers	Cambodia SCM team	WFP	February 2022
3.5.2 Cambodia Additional Suppliers	Cambodia SCM team	WFP	February 2022
3.6 Cambodia Additional Services	Cambodia SCM team	WFP	February 2022
4 Cambodia Contact Lists	Cambodia SCM team	WFP	February 2022
4.1 Cambodia Government Contact List	Cambodia SCM team	WFP	February 2022
4.2 Cambodia Humanitarian Agency Contact List	Cambodia SCM team	WFP	February 2022
4.3 Cambodia Laboratory and Quality Testing Company Contact List	Cambodia SCM team	WFP	February 2022
4.4 Cambodia Port and Waterways Company Contact List	Cambodia SCM team	WFP	February 2022
4.5 Cambodia Airport Company Contact List	Cambodia SCM team	WFP	February 2022
4.6 Cambodia Storage and Milling Companies Contact List	Cambodia SCM team	WFP	February 2022
4.7 Cambodia Fuel Provider Contact List	Cambodia SCM team	WFP	February 2022
4.8 Cambodia Transporter Contact List	Cambodia SCM team	WFP	February 2022
4.9 Cambodia Railway Companies Contact List	Cambodia SCM team	WFP	February 2022
4.10 Cambodia Additional Service Provision Contact List	Cambodia SCM team	WFP	February 2022
4.11 Cambodia Additional Services Contact List	Cambodia SCM team	WFP	February 2022
5 Cambodia Annexes	Cambodia SCM team	WFP	February 2022
5.1 Cambodia Acronyms and Abbreviations	Cambodia SCM team	WFP	February 2022

1 Cambodia Country Profile

Generic Information
Humanitarian Info
Facts and Figures

Generic Information

The Kingdom of Cambodia, formerly Kampuchea, is a Southeast Asian nation that borders Thailand, Laos, Vietnam, and the Gulf of Thailand. The capital city is Phnom Penh.

Geography

Situated in the southwest of the Indochinese peninsula, Cambodia occupies a total area of 181,035 km2 and borders Thailand to the west and northwest, Laos to the northeast, Vietnam to the east, and Gulf of Thailand to the southwest. Cambodia’s geographic coordinates are 13 00 N, 105 00 E. Cambodia’s terrain consists mainly of low plains, with mountains to the southwest and north. Two dominant physical features of Cambodia are the Mekong river, which runs from north to south of the country, and the Tonlé Sap Lake. Natural resources include oil and gas, timber, gemstones, iron ore, manganese, phosphates, hydropower potential.

Population

Cambodia’s population is approximately 16.9 million. 90 percent of residents are Khmer. The rest are Cham (Khmer Muslim), Chinese, Vietnamese, Indian, Thai, Phnorng, Kuoy, Stieng, Tamil, etc. The Population density is 78/km.

Climate

Like most of Southeast Asia, Cambodia’s climate is hot and warm almost all year round. The climate is dominated by the annual monsoon cycle of rainy and dry seasons. The rainy season lasts from May to October, and the dry season from November to April. December to January are the coolest months, while the hottest period is in April. The average temperature is around 27-28ºC.

Source: Ministry of Tourism, http://www.tourismcambodia.org/contents/about_cambodia/#comp

For a generic country overview, please consult the following sources:

IMF Information on Cambodia

Economist Intelligence Unit Information on Cambodia*

(*note - this is a paid service)

Wikipedia Information on Cambodia

Humanitarian Info

World Food Programme Information on Cambodia

Facts and Figures

Wolframalpha Information on Cambodia

World Bank Information on Cambodia

CIA Factbook on Cambodia

1.1 Cambodia Humanitarian Background

Disasters, Conflicts and Migration
Seasonal Effects on Logistics Capacities
Capacity and Contacts for In-Country Emergency Response
- Government
- Humanitarian Community

Disasters, Conflicts and Migration

Natural Hazards
Type	Occurs	Comments / Details
Drought	Yes	During dry season from Dec to Apr
Earthquakes	N/A
Epidemics*	Yes	Malaria (Objective: elimination by 2030), Influenza, Tuberculosis and HIV/AIDS. Chikungunya (2020 Outbreak). Dengue outbreaks occur each rainy season (May–October)
Extreme Temperatures	N/A
Flooding	Yes	During monsoon from May to Nov
Insect Infestation	N/A
Mudslides	N/A
Volcanic Eruptions	N/A
High Waves / Surges	N/A
Wildfires	N/A
High Winds	Yes	June to August and Nov to March
Other Comments	Cambodia is highly vulnerable to hydro-meteorological hazards, including flash floods, riverine floods and tropical cyclones/storms, with regular monsoon flooding in the Mekong and Tonle Sap basin with localised increasing droughts in the plains. The changing climactic pattern brings enormous implications for agriculture and fisheries, with the potential to threaten food and water security. Riverbank and constructions collapses, fires as well as epidemics are also disasters threats.
Man-Made Issues
Civil Strife	Yes	Likely during past election years.
International Conflict	Yes	Last happened in 2010/11 due to boundaries dispute with Thailand. Civil war ended in 1993.
Internally Displaced Persons	Yes	Can occur during severe floods. Return migrants from Thailand following Covid-19 outbreak
Refugees Present	No	Happened during the civil war until 1993.
Landmines / UXO Present	Yes	Cambodia has one of largest landmine and explosive remnants of war (ERW) contaminations in the world (Objective: Clear EWR by 2030*). Mainly located in north-eastern rural areas and a high concern at flood’s time.
Other Comments	The Kingdom is looking closely at China and Laos' extensive upstream dam construction and member of the Mekong River Commission (MRC).

For a more detailed database on disasters by country, please see the Centre for Research on Epidemiology of Disasters Country Profile

Seasonal Effects on Logistics Capacities

Seasonal Effects on Transport
Transport Type	Time Frame	Comments / Details
Primary Road Transport	May to Nov	There are normally no major consequences to primary road transport, except under heavy rainfall or river flooding some part of the main roads could be cut by water.
Secondary Road Transport	May to Nov	There are more effects to Secondary road transport, although infrastructure conditions have much improved.
Rail Transport	-	Rail transport is newly developed in Cambodia. There have been no noticeable seasonal effects although the railway operator is looking at it closely and taking necessary preventive measures to prevent potential disruption due to flood.
Air Transport	May to Nov	Limited seasonal effects, although heavy rains and strong winds can delay flights.
Waterway Transport	Jan to May	In rainy season there is no major problem with boat transport, but in the dry season some part of the water line cannot be reached due to shallow river levels.

Cambodia's climate, like that of the rest of Southeast Asia, is dominated by monsoons, which are known as tropical wet and dry because of the distinctly marked seasonal differences.

Cambodia has a temperature range from 21 to 35 °C (69.8 to 95.0 °F) and experiences tropical monsoons. Southwest monsoons blow inland bringing moisture-laden winds from the Gulf of Thailand and Indian Ocean from May to October. The northeast monsoon ushers in the dry season, which lasts from November to April. The country experiences the heaviest precipitation in October with the driest period occurring in February.

In 2020, there has been major disruption in transport network during the rainy seasons, exceptional floods and flash floods disrupted the normal traffic circulation for several hours up to few days.

Seasonal Effects on Storage and Handling
Activity Type	Time Frame	Comments / Details
Storage	Jan to Dec	No seasonal effects on storage.
Handling	Jan to Dec	In Provinces, handling remain mainly done by manpower and currently strongly affected by migration to neighbouring countries for work.
Other	N/A	Forklift may not always be available and truck cranes are used instead.

Capacity and Contacts for In-Country Emergency Response

Government

The 2015 Disaster Management law outlines the Government’s response to emergencies, with National Committee for Disaster Management (http://www.ncdm.gov.kh) and its subnational committees responsible for coordination at the national and subnational levels respectively.

In 2020, the Circular No. 02 [Khmer Abbreviation] dated 14 January 2020, set the establishment of mechanism for disaster management in ministries and institutions of the Royal Government of Cambodia and the Letter No. 014 [Khmer Abbreviation] dated 17 January 2020, set the establishment of Disaster Management Secretariat of the NCDM in ministries and institutions.

In support of the government, the Cambodian Red Cross provides the first assistance and draw on a wide network of pre-positioned resources and subnational presence. (http://www.redcross.org.kh)

For more information on government contact details, please see the following link: 4.1 Government Contact List.

Humanitarian Community

The Humanitarian Response Forum (HRF), created in 2011, is the coordination mechanism used by the humanitarian community to address emergency preparedness and responses, information management and resource mapping in an efficient and coordinated approach and close collaboration with NCDM. The HRF is currently co-chaired by WFP and Dan Church Aid.

It is organised in 6 sectors: Food Security and Nutrition, Water Sanitation and Hygiene, Shelter, Health, Education, Protection. The creation of 2 working group “Cash” and “Logistics” are in discussion among members at the end of 2020.

(https://www.humanitarianresponse.info/operations/cambodia)

For more information on humanitarian agencies, please see the following link: 4.2 Humanitarian Agency Contact List.

1.2 Cambodia Regulatory Departments & Quality Control

General Department of Customs and Excise (GDCE)

Under the Ministry of Economy and Finance, the General Department of Customs and Excise (GDCE), as a member of the WCO since June 2011, has for mission to:

facilitate International trade and protection of the national economy and trade
collect and increase government revenues (duties, taxes, and other charges
ensure fair economic competition, sustain economic development and viability of Cambodia
enhance social safety and national security with prevention, surveillance and investigation of smuggling and other Customs offenses including drug trafficking and dumping of wastes etc.
compile trade statistics, analyse trade patterns, and provide recommendations to policy makers.

Importers and Exporters must provide additional documentation and authorization for items that the Royal Government of Cambodia has determined to be sensitive or that are monitored for trade purposes. They are listed as Prohibited and Restricted Goods. The Enforcement of the List of Prohibited and Restricted Goods was revised with the Sub-decree No. 17/ANK/BK dated 26 February 2020, effective from 1 April 2020. https://customs.gov.kh/en

As part of government effort to enhance trade facilitation and serve the business community better, Cambodia has launched the National Trade Repository (NTR) in late 2015 as ‘the official source for all regulatory information relevant to traders who wish to import goods into Cambodia or export to other countries.’ Its website, hosted by the Ministry of Economy and Finance on behalf of all line Ministries and Institutions, provides public access to all necessary trade information, including customs permits and duties and trade regulatory procedures and documentation requirements among others. https://www.cambodiantr.gov.kh/

In the case where commodities have permission from the Council of Development for Cambodia (CDC), there shall be no need to request a permit from other competent ministries or institutions for import.

Council of Development for Cambodia (CDC)

The Council for the Development of Cambodia (CDC) is an executive agency of the Royal Government of Cambodia that serves as the “Etat-Major” and the “One-Stop Service” of the Royal Government responsible for the rehabilitation and development, public and private investments, and the establishment and management of special economic zones. In addition to reviewing applications for investment incentives, the mission of the CDC is to promote and facilitate foreign and local investments. http://www.cambodiainvestment.gov.kh/

Cambodian Rehabilitation and Development Board (CRDB)

The Cambodian Rehabilitation and Development Board (CRDB) is the “One-Stop Service” and the “Etat-Major” of the Royal Government that coordinates with development partners and NGOs who provide development assistance. CRDB also serves as a focal point in liaison with governmental institutions to manage development cooperation and partnerships in Cambodia. http://cdc-crdb.gov.kh/en/index.php

Ministry of Commerce (MOC)

The Ministry of Commerce’s (MOC) mission is to provide the public all trade-related services, diversify new markets, and continue implementing Cambodia’s trade policies for the great benefits of private sector development and Cambodian people’s interests. MOC undertook the formulation of its fourth- generation trade strategy called the Cambodia Trade Integration Strategy (CTIS) 2019-2023. http://www.moc.gov.kh/

Cambodia is a member of the World Trade Organisation (WTO) since 2004 https://www.wto.org/english/thewto_e/countries_e/cambodia_e.htm

On 09 March 2016 a joint declaration on “Setting formulas on retail price of gasoline in Cambodia” was signed by Ministry of Commerce, Ministry of Economy and Finance, and Ministry of Mines and Energy. The declaration contains 11 clauses. It allows each gas station to set its retail prices in accordance with fluctuations of the international market by applying the formula set out in the announcement. The 5th Clause stipulates that all retail gas stations, who sell gasoline products categorized regular or premium gasoline, must sell at a price not exceeding the price determined by the formula.

Consumer Protection, Competition, and Fraud Repression Directorate General (CCF formerly CAMCONTROL)

On 16 March 2020, the Royal Government of Cambodia adopted the Sub-Decree No. 38 ANKr. BK. on the Organization and Functioning of the Ministry of Commerce (abrogate Sub-Decree No. 131 ANKr. BK dated 2014) and upgraded CAMCONTROL to Directorate General (abrogate Sub-Decree No. 59 ANKr. BK dated 2008).

CAMCONTROL changed name to Directorate General of Consumer Protection, Competition and Fraud Repression (CCF). Its mandate is to research, organize and establish policy and strategic planning related to the quality and safety of products and services for the sake of ensuring consumer protection and fair market competition. The department cooperate with the relevant authorities to curb and crack down on counterfeit goods and take measures against abuse of dominant market position and curtail threats to competition. https://www.ccfdg.gov.kh/en/

The CCF is composed of 6 (six) departments: (i) Department of General Affaires and Public Relation; (ii) Department of Technical Affaires; (iii) Department of Consumer Protection; (iv) Department of Laboratories; (v) Department of Competition Affaires; and (vi) Department of HALAL affaires.

Ministry of Health (MOH)

MOH is the government ministry responsible for governing healthcare, the healthcare industry, public health and health-related NGOs in Cambodia. The Ministry governs and regulates the activity of medical professionals, hospitals and clinics in the country. www.moh.gov.kh

The Ministry of Health, as lead technical agency, is responsible for planning and oversight of the health sector response following COVID-19 and the Minister of Health chair the Inter-Ministerial Committee, along with Secretaries of State.

Department of Drugs and Food (DDF)

Under MOH, the department of Drugs and Food (DDF) performs as inspector and analyse all composition of drugs before allowing issuance of import permit. A certificate of analysis from this department is required by the General Department of Customs & Excise to import any drugs in Cambodia. https://www.ddfcambodia.com/.

Ministry of Agriculture, Forestry, and Fisheries (MAFF)

The Ministry of Agriculture, Forestry and Fisheries is delegated by the Royal Government to perform the guiding and administrative mission over the agricultural field of the Kingdom of Cambodia. https://web.maff.gov.kh/ The department of Plant Protection Sanitary and Phytosanitary (DPPSP) of MAFF is responsible of the implementation of plant quarantine under The Ministry of Agriculture, Forestry and Fisheries. As a member of WTO, Cambodia follow the rules laid down by the International Plant Protection Convention (IPPC) https://www.ippc.int/en/countries/cambodia/

Ministry of Industry, Science, Technology, and Innovation (MISTI)

In January 2020, the Ministry of Industry and Handicraft (MIH) changed name to the Ministry of Industry, Science, Technology and Innovation (MISTI). In the context of the Fourth Industrial Revolution, two new department have been created: The General Department of Science, Technology and Innovation and the National Institute of Science, Technology and Innovation (NISTI). https://www.misti.gov.kh/

Institute of Standards of Cambodia (ISC)

Under MISTI, the Institute of Standards of Cambodia (ISC) is the national standards body responsible for the preparation and publication of Cambodian standards and guidelines for products, commodities, materials, services and operations. All imported goods shall be compliant with Cambodia Industrial Standard and Quality & Safety Standard. of Cambodia. http://www.isc.gov.kh

Ministry of Mines and Energy (MME)

The Ministry of Mines and Energy (MME) prepare and implement policies, legal frameworks and regulations to govern the mining, oil and energy sectors in Cambodia since 2013. http://www.mme.gov.kh

The Electricity Authority of Cambodia (EAC) is an autonomous government agency created under the Electricity Law, responsible for regulating electricity services. It issues rules, regulations, and procedures; and provides monitoring, guidance, and coordination of operators in the energy sector—both suppliers and consumers—including requiring them to follow the policy, guidelines, and technical standards issued by the MME. The EAC as the regulator confirms whether the provision of services and the use of electricity are performed efficiently, qualitatively, sustainably, and in a transparent manner. All power service suppliers must be licensed by the EAC.

Electricité du Cambodge (EDC) is a state-owned and vertically integrated monopoly responsible for generation, transmission, and distribution. It is owned jointly by the MME and the Ministry of Economy and Finance. http://www.edc.com.kh/

Reference: https://www.adb.org/sites/default/files/linked-documents/50248-001-so.pdf

Ministry of Post and Telecommunication (MPTC)

The Ministry of Post and Telecommunication of Cambodia (MPTC) promote effective network infrastructure connectivity and accessible services of Post, Telecommunications, and ICT sectors across the Kingdom of Cambodia. https://www.mptc.gov.kh/

The General Department of Customs & Excise request for an approval letter from the Ministry of Post and Telecommunication to support any import permit request of telecommunication equipment.

Three Autonomous entities are under MPTC:

Telecommunication Regulator Cambodia established in 2015 formulate the regulations, relating to the operation and provision of telecommunications network and services, in order to promote fair, efficient, and transparent competition in line with the Royal Government’s policy on the telecommunications sector. https://www.trc.gov.kh
Telecom Cambodia, state-owned broad network telecom operator since 2005 http://www.tc.com.kh/
Cambodia Post, offers postal services domestically and internationally in Cambodia https://www.cambodiapost.post/

Ministry of Public Works and Transport (MPWT)

The Ministry of Public Works and Transport (MPWT) https://www.mpwt.gov.kh/

Prepare and monitor draft laws, guidelines and regulatory documents, National Policy and Strategic Plan of the Royal Government of Cambodia for the development of the Public Works and Transport sector, formulating master plan for land transport, railways, waterways, seas, seaports and logistics or other channels as allowed by the government.
Plan, manage and disseminate technical regulations, standards and technologies to ensure and evaluate the construction and maintenance of roads, bridges, ports, railroads, rivers, seaside, ports, logistics and other related works related to public works and transport.
Handle Cambodia transport system and promote online public service including: Vehicle Registration, Driving License and Motor Vehicle Control. MPWT also control the road vehicle weight limit, including taking strict enforcement measures to protect roads, bridges or other transport infrastructure.
Develop human resources by encouraging research, technical research and the transfer of new technology for the development of the public transport sector.

As of March 1^st, 2019, the former state Shipping Agency, Kampuchea Shipping Agency & Brokers (KAMSAB), was disbanded.

Secretariat of Civil Aviation (SSCA)

The Secretary of State of Civil Aviation was elevated to the rank of Minister in 2018 (Previously reporting to the Minister of Public Works and Transport). The secretariat has the responsibility for regulation of the civil aviation. Development of civil aviation activity and the civil aviation infrastructure, such as the nation’s airports and air traffic management system, has moved forward in Cambodia, particularly in the last 15 years. http://www.civilaviation.gov.kh/

Ministry of Interior (MOI)

The Ministry of Interior of Cambodia is responsible for public administration throughout Cambodia's 25 capital city-provinces and 203 district/Khan/Municipality. The Ministry governs the Cambodian National Police and the administration of the law enforcement; including the police academy, police training, judicial police, anti-drug efforts, border police and prison administration. https://www.interior.gov.kh/

1.3 Cambodia Customs Information

Duties and Tax Exemption
- Emergency Response
- Exemption Regular Regime (Non-Emergency Response)
Exemption Certificate Application Procedure
Exemption Certificate Document Requirements
Customs Clearance
- General Information
Customs Clearance Document Requirements
- Temporary Import Regime

Duties and Tax Exemption

For contact information regarding government custom authorities, please follow the link: 4.1 Cambodia Government Contact List.

Emergency Response

Passed by Cambodia’s legislature in June 2015, Cambodia’s Disaster Management Law objective is to regulate disaster management in Cambodia. The article 31 of the law precise that all duties and taxes for the activities of the management of disaster and humanitarian respond which are provided to Cambodia shall be burden by the state.

Agreements / Conventions Description	Ratified by Country?
WCO (World Customs Organization) member	Yes, dated 03 APR 01
Annex J-5 Revised Kyoto Convention	Yes, dated 28 JUN 14
OCHA Model Agreement	No
Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations)	No
Regional Agreements (on emergency/disaster response, but also customs unions, regional integration)	The ASEAN Agreement on Disaster Management and Emergency Response (AADMER) https://ahacentre.org/wp-content/uploads/2016/11/AADMER-DOCUMENT.pdf

Exemption Regular Regime (Non-Emergency Response)

The exemption or partial exemption of import duties and taxes are granted for certain goods and to certain qualified importers, referring to articles 26 & 27 under Chapter 4 of Customs Law, Prakas N. 105 MEF.BRK dated 15 February 2008.

The Customs Law, Article 26 states that: " goods for foreign diplomatic or consular missions, international organizations and agencies of technical co-operation of other governments, for use in the exercise of their official function and when so certified by the Head of Mission and by the Ministry of Foreign Affairs and International Cooperation".

More information can be found on the customs website in “Customs Procedures / Special Procedures Section” and for preferential treatment on duties and taxes and regional agreements please refer to Customs Website in the related section under Publication at https://customs.gov.kh

Organizational Requirements to obtain Duty Free Status
United Nations Agencies
International NGOs (INGOs) and UN agencies are registered at the Ministry of Foreign Affair and International Cooperation (MFA/IC) with whom they sign a Memorandum of Understanding (MOU) & Plan of Operation valid for 3 years. An MOU is also signed between the organization and each ministry involved in the activities performed. These documents contain more specific binding information on duties and taxes exemptions from the Ministry of Economics and Finance. The MOU and a master list are registered at the Council for Development of Cambodia (CDC).
Non-Governmental Organizations
Local NGOs register at the Ministry of Interior (MOI). They may benefit from duties and taxes exemption if applicable by law or if they have signed an MOU, with a line ministry involved in the activities performed, granting exemption. https://www.ccc-cambodia.org/en/about-us/faq

Exemption Certificate Application Procedure

Process to be followed (step by step or flowchart)
Duties and Taxes Exemption Application Procedure
Generalities (include a list of necessary documentation)
All imported goods whose duties and taxes are borne by the Royal Government are required to apply for Customs Permit at GDCE. In case of donation to any government agency or ministry, a letter of the agency/ministry to GDCE is required. If an MOU has been signed, the importers shall apply for duties & taxes exemption of each import through the Council for Development of Cambodia (CDC). Upon receiving the approval from CDC, a customs permit will be applied at the General Department of Customs & Excise (GDCE). Documents required to apply: Application letter for duty exemption, invoice, Packing list, B/L, CDC approval and master List (if applicable).
Procedure at the General Department of Customs and Excise 1) Enter data into customs system name “Secretariat Support System” 2) Registration at front gate (hard copy) 3) GDCE Secretariat (hard copy) 4) GDCE stamping (hard copy) 5) Enter data into customs system name “National Single Window” 6) Printing customs declaration at customs Regime Department (hard copy) 7). Enter data into customs system name “ASYCUDA”

Exemption Certificate Document Requirements

Duties and Taxes Exemption Certificate Document Requirements (by commodity)
	Food	NFI (Shelter, WASH, Education)	Medicines	Vehicles & Spare Parts	Staff & Office Supplies	Telecoms Equipment
Invoice	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs
AWB/BL/Other Transport Documents	Original, 3 copies, applies to UN and NGOs	Original, 3 copies, applies to UN and NGOs	Original, 3 copies, applies to UN and NGOs	Original, 3 copies, applies to UN and NGOs	Original, 3 copies, applies to UN and NGOs	Original, 3 copies, applies to UN and NGOs
Donation/Non-Commercial Certificates	No	No	No	No	No	No
Packing Lists	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs
Other Documents	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs	Original, 1 copy, applies to UN and NGOs
Permits	-	-	Need permission from MOH	-	-	Need permission from MPTC
Additional Notes
Government of Cambodia requires to have certificate of analysis which is issued by the origin country for any importation of Red Food such as canned fish or vegetable oil, which shall be free from: 1. PARA RED 2. RHODAMINE B 3. SUDAN RED DYES (SUDAN I, II, III, and SUDAN IV)

Customs Clearance

General Information

Customs Information
Document Requirements	The National Trade Repository (NTR) provides public access to all necessary trade information, including customs permits and duties and trade regulatory procedures and documentation requirements among others. https://www.cambodiantr.gov.kh/ Following Prakas No. 1447 MEF dated 26 December 2007, all exported or imported goods, whether or not exempt from duties and taxes must be subject to a customs declaration. The customs declaration form is a Single Administrative Document – SAD). Customs Broker/Declarant shall inputs information of SAD directly into the Automated System on Customs Data (ASYCUDA). http://www.customs.gov.kh/customs-declaration/ In January 2021, GDCE request all importers and exporters to complete their applications electronically through the “Secretariat Support System and National Single Window System” for all import and export cargoes.
Embargoes	None
Prohibited Items	Specific drugs, protected species, imitation and counterfeit materials, wine and spirits. (it is applying as per regulations prescribed in Sub-decree n. 209 ANK.BK dated 31 December 2007
General Restrictions	GMO Commodities are not allowed into the country. it is applied as per regulations prescribed in Sub-decree N.209 ANK.BK dated 31 December 2007 Sub-decree No. 17/ANK/BK dated 26 February 2020, on the Enforcement of the List of Prohibited and Restricted Goods (Effective from April 1, 2020, onwards); More information on GDCE

Customs Clearance Document Requirements

Customs Clearance Document Requirements (by commodity)
	Food	NFI (Shelter, WASH, Education)	Medicines	Vehicles & Spare Parts	Staff & Office Supplies	Telecoms Equipment
D&T Exemption Certificate	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO
Invoice	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO
AWB/BL/Other Transport Documents	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO
Donation/Non-Commercial Certificates	-	-	-	-	-	-
Packing Lists	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO	Yes, Original, 1 copy, applies to both UN and NGO
Phytosanitary Certificate	Yes, Original, 1 copy, applies to both UN and NGO	Nil	Yes, Original, 1 copy, applies to both UN and NGO	Nil	Nil	Nil
Other Documents	n/a	n/a	Yes, if any	n/a	n/a	Yes, If any
Additional Notes
- For narcotic drugs, medicines, a permit is required from the Ministry of Health http://moh.gov.kh/ - For live animals, wood products a permit is required from the Ministry of Agriculture, Forestry and fishery https://web.maff.gov.kh/ - For firearms, permit is required from the Ministry of Interior https://www.interior.gov.kh/ - For subjects of culture and arts, a permit is required from the Ministry of Culture and Art. http://www.mcfa.gov.kh/

Temporary Import Regime

Certain articles can be temporarily imported to be re-exported and are exempt from import duties and taxes. The importers are required to pledge that such articles will be re-exported within a specified period and provide a guarantee which is refunded after all the obligations under the pledge have been fulfilled. Exemption of guarantee may be applied based on Importer.

To secure the exemption of Cambodian import duties and taxes on articles to be temporarily imported and re-exported after use for a defined period, the importers are required to apply for approval from the related Ministry, CDC or GDCE directly based on their registration status.

Based on the commodity, a processing Certificate from the Ministry of Industry, Science, Technology and Innovation (MISTI) may be required. The Certificate shall show an estimated usage rate for the materials. The materials are declared to Customs on arrival, and the finished products are declared on exportation.

Based on the temporary condition, a joint Committee comprised of representatives of the Ministry of Economy and Finance, CDC, GDCE and Tax Department, MISTI and Ministry of Commerce may verify that all temporarily imported materials have been satisfactorily accounted for by manufacture into exported products.

Instruction of temporary import must be indicated in all documents at time of import (invoice, packing list and bill of lading).

For additional information, please see the following documents:

2 Cambodia Logistics Infrastructure

Cambodia’s transport infrastructure and logistics services have been improved expanded. The corridor linking Phnom Penh to Sihanoukville port is the main national trade route, while that linking Bangkok-Phnom Penh-Ho Chi Minh City is the main international corridor. Major national roads and international highways connecting Cambodia to neighbouring countries may be in good shape, but roads linking rural areas to major cities and urban transport systems are less developed. The railway system is a weak link in Cambodia’s regional connectivity. Port efficiency has improved, but shipping costs remain high.

Highly dependent on tourism and garment exports, Cambodia’s economy has been heavily hit by the COVID-19 pandemic. However, the Royal Government of Cambodia (ROC) has continued its efforts to transform Cambodia from a lower-middle-income country to an upper-middle-income country by 2030.

Cambodia’s advantage is its geographic location, in the central point of the Great Mekong Sub region (GMS). An efficient transport connectivity will help Cambodia to position itself in both the regional and global supply chain by linking the different GMS Countries. The corridor linking Phnom Penh to Sihanoukville port is today the main national trade route, while that linking Bangkok-Phnom Penh-Ho Chi Minh City is the main international corridor.

With the adoption of Cambodia Industrial Development Plan 2015-2025 (IDP), the ROC identified the improvement of transport infrastructure and logistics services as essential to Cambodia’s economic growth since 2015. In October 2016, the General Department of Logistics (GDL) was established within the Ministry of Public Works and Transport (MPWT). By recognizing the necessity of logistics sector, the National Logistics Council (NLC) and the National Logistics Steering Committee (NLSC) were also established by the Royal Decree in November 2017.

The “Interim Master Plan on Intermodal Transport Connectivity and Logistics System” was completed and approved by NLC in January 2020 in order to promote the implementation of relevant essential projects for short-medium-long term. Some projects identified in the Master Plan have already been implemented with significant progress, but more investments remain to be done for Cambodia to compete with Thailand and Vietnam lower logistics cost.

Major national roads connecting Cambodia to neighbouring countries have now been brought into international standards, and main corridors have also been improved in the last decades, while many roads have been now paved with asphalt. The roads linking rural areas to major cities and urban transport systems are still less developed and easily affected during the raining season; the railway system has improved but remain a weak link in Cambodia’s regional connectivity and if port efficiency has improved, the shipping costs remain high. The aviation sector has been much affected by the pandemic but major projects are still progressing.

https://www.khmertimeskh.com/50936389/new-phnom-penh-airport-25-complete/

Cambodian Government in the process to complete the hight way connect from Sihanouk Ville Port to the main City of Phnom Penh, the new International airport construction is underway. The new International Airport plan to complete by 2050.

https://mpwt.gov.kh/en/documents/other/467

2.1 Cambodia Port Assessment

Cambodia Ports

There are two main ports in Cambodia: Sihanoukville port for access to international shipping and Phnom Penh river port to access the Tonle Spa basin and Mekong river corridor.

Additional port information for Cambodia can also be found at: Maritime Database - Cambodia Port Information

2.1.1 Cambodia Port of Sihanoukville

Port Overview
Port Picture
Description and Contacts of Key Companies
Port Performance
Discharge Rates and Terminal Handling Charges
Berthing Specifications
General Cargo Handling Berths
Port Handling Equipment
Container Facilities
Customs Guidance
Terminal Information
Stevedoring
Hinterland Information
Port Security

Port Overview

Sihanoukville Autonomous Port (PAS) is the main deep-sea port of the Kingdom of Cambodia covering approximately 125 hectares of total land area. PAS, which is the only deep-sea port situated in the Bay of Kampong Som, facilitates maritime transport, thereby obtaining such natural advantages as deep water, a string of islands to protect strong wind and tidal wave, and lies in the location that does not require any regular navigational channels dredging.

PAS, which was built in early 1956, has been expanded consecutively and it has now 12 berths under its management and equipped with state-of-the-art cargo handling equipment. Furthermore, there are three private berths for tankers (Concrete wharf, Sokimex oil port and Tela oil port) in which pilotage services are provided by PAS.

Over the past 5 years (2016-2020), the volume of cargo throughput increased more than 12 percent and in 2020 the volume of cargo throughput reached 6.6 million tons while the number of container throughput was 641,842 TEUs. The port could accommodate general cargo vessels with 50,000 DWT and container vessels of 16,000 DWT with loading capacity approximately 1550 TEUs.

Port website: Port of Sihanoukville Website

Key port information may also be found at: Maritime Database - Cambodia Port Information

Port Location and Contact
Country	Cambodia
Province or District	Preah Sihanouk Province
Nearest Town or City with Distance from Port	Sihanoukville (port is in town limits)
Port's Complete Name	English: Sihanoukville Autonomous Port French: Port Autonome de Sihanoukville
Latitude	10.486944444
Longitude	103.50611111
Managing Company or Port Authority	Port Authority
Management Contact Person	H.E. Lou Kim Chhun, Port Director pas@camintel.com +855 34 933 739 / +855 34 933 416
Nearest Airport and Airlines with Frequent International Arrivals/Departures	Sihanoukville International Airport AirAsia, Cambodia Airways, Cambodia Angkor Air, JC International Airlines, Lanmei Airlines, Royal Air, Sky Angkor Airlines, Thai AirAsia

Port Picture

Description and Contacts of Key Companies

Sihanoukville Autonomous Port (PAS) main services include:

Navigational
Handling Service
Cargo Storage and Warehousing Service
Transport Service
Special Economic Zone
Logistics
Supply Base for Offshore Oil Exploration

Please find below key entity http://www.pas.gov.kh/en/page/ports-main-services

For more information on port contacts, please see the following link: 4.4 Port and Waterways Companies Contact List.

Port Performance

Sihanoukville port’s channel draft is 10.5m only. There are no other limitations relating to vessel size. The average waiting time (the time between arrival and berthing) is 2 hours. Since the yard size was increased to store up to 21,800TEUs, with a current occupancy at 70% the port is usually not congested. There is no established priority for humanitarian cargo but it can be discussed with the port authorities.

Seasonal Constraints
	Occurs	Time Frame
Rainy Season	Occurs	From May to November
Major Import Campaigns	Yes	From March to November
Other Comments	N/A

Handling Figures	2019	2020	2021
Vessel Calls	621	670	655
Container Traffic (TEUs)	639,211	641,842	732,387

Handling Figures Bulk and Break Bulk
Bulk (MT)	N/A
Break bulk (MT)	6,990,337

Discharge Rates and Terminal Handling Charges

For information on port rates and charges, please see the following link: Port of Sihanoukville Website Pilotage fees.

Pilotage fees are based on the GRT of the vessel as following:

Commercial sea port, pilotage fee is USD 0.03/GRT.
Oil jetty, pilotage fee is USD 0.035/GRT.
Shifting in port’s area, pilotage fee is USD 0.022/GRT.

Remarks: The minimum charge of pilotage fees is USD125.00 for one vessel (excluding the motor-boat charges). The Public Holiday and weekend (Saturday & Sunday), all charges are increased by 50%. Night Shifting in port area (from 1730hrs to 0700hrs), the charges are increased by 25%.

Berthing Specifications

Type of Berth	Quantity	Length *(m)*	Maximum Draft (m)	Comments
Passenger Ship Berth	2	290	9.00	Berth #1 and #3
Conventional Berth	2	290	7.00	Berth #2 and #4
Container Berth	4	750	9.30	Berth #5, #6, #7, and #8
Multipurpose Berth	2	330	10.50	Berth #9 and #10
Silo Berth	N/A	N/A	N/A	N/A
Berthing Tugs	2	200	6.50	Logistics for oil supply base - Berth #11 and #12
Water Barges	N/A	N/A	N/A	N/A
Bulk Oil Jetty	1	53	4.20	Concrete wharf
Bulk Oil Jetty	1	200	9.00	Sokimex
Bulk Oil Jetty	Terminal No.1	200	11.3	Tela
Bulk Oil Jetty	Terminal No.2	200	8.5	Tela

General Cargo Handling Berths

Cargo Type	Berth Identification
Imports - Bagged Cargo	N/A
Exports - Bagged Cargo	N/A
Imports and Exports - RoRo	N/A
Other Imports	N/A

Port Handling Equipment

The port handling equipment is managed by the Autonomous Port Authority.

Equipment	Available	Total Quantity and Capacity Available	Comments on Current Condition and Actual Usage
Dockside Crane	No
Container Gantries	Yes	5 units (30.5 MT)	Quay Gantry Cranes
Container Gantries	Yes	18 units (35.5 MT)	Rubber Tired Gantry Cranes
Mobile Cranes	Yes	2 units (50 MT)
Reach stacker	Yes	12 units (45 MT)
Reach stacker	Yes	5 units (7.5 MT)	Empty containers only
RoRo Tugmaster (with Trailer)	No
Grain Elevator with Bagging Machines	No
Transtainer	No
Forklifts	Yes	10 units (3 MT – 25 MT)	For Containers
Forklifts	Yes	6 units (5 MT – 10 MT)	For General Cargo
Truck & Trailers	Yes	34 units (20’ and 40’)	For Containers
Low-bed Trailer	Yes	1 unit (60 MT)	For General Cargo
Truck	Yes	16 units (20 MT – 30 MT)	For General Cargo

Container Facilities

Container yard: 217,000 m2 with storage capacity up to 21,800 TEUs.

Warehouse: 36,000 m2 with a capacity of 72,000 tons

PAS can provide refrigerated storage for all Reefer Containers, except for grain and food storages in bulk. There are 192 plugins for Reefer Containers.

Facilities	20 ft	40 ft
Container Facilities Available	Yes	Yes
Container Freight Station (CFS)	Yes	Yes
Refrigerated Container Stations	Yes	Yes
Other Capacity Details
Daily Take Off Capacity (Containers per Day)	1,520	760
Number of Reefer Stations (Connection Points)	3 stations (192 plugs)
Emergency Take-off Capacity	N/A	N/A
Off take Capacity of Gang Shift (Containers per Shift)	200	200

Customs Guidance

Sihanoukville Port Customs and Excise Branch is located in Autonomous Sihanoukville Port compound. Operating hours are from 8:00 to 16:00 (lunch break from 12:00 to 13:00). Approximately one day is spent for the customs clearance processing. The documents of importation/exportation approved by Customs office in Phnom Penh must be presented to the branch of Customs in Sihanoukville Port before releasing cargo(s) from the port.

For more information on customs in Cambodia, please see the following link: 1.3 Customs Information.

Terminal Information

Multipurpose Terminal

In order to boost agriculture, agroindustry, industry, trade sectors and especially for the export of Cambodian agricultural products such as dried tapioca and in respond to the Royal Government market expansion strategy for milled rice export, and also to provide logistics service for the offshore oil exploration within the territory of Cambodian sea as well as the contribution for the economic growth of Cambodia, the Multipurpose Terminal was initiated and started the construction in early 2015 and commenced its operation in 2018.

This Multipurpose Terminal is divided into two important terminals as following:

Terminal	Length	Draft	Storage
Dry bulk Cargo Terminal	330 m	13.5 m	28,000 m²
Terminal for oil exploration logistics base	200 m	7.5 m	N/A

Grain and Bulk Handling

Equipment for this type of cargo is not available at PAS.

Main Storage Terminal

PAS has installed the container terminal management system (CTMS) in order to standardize the operational system with those of the neighboring countries which are more developed. CTMS has a statistic management, yard planning, vessel planning, handling operation and container yard operation.

Storage Type	Number of Storage Facilities	Area
Bagged Cargo	1 Warehouse (LCL)	6,000 m²
Refrigerated Cargo	Container reefer (3 stations)	192 plugs
General Cargo	4 Warehouses	30,000 m²

Stevedoring

There is no formal company operating at the port and stevedores’ gangs need to be directly engaged. Stevedoring charges can be found at here: Stevedoring Charges. Unit of cargo weight is in metric tons and method of calculation is the even number. Below 500 Kg to be computed ½ ton, above 500 Kg to be computed 1 ton. Weight cargo to be implemented according to the cargo description (Bill of Lading) or (Manifest) by computing both net weight and gross weight or empty container.

Hinterland Information

There are two types of transport modes, by train and by truck. After completing clearance process with Customs and Police, and paying for port charges, the cargos will be loaded onto trains/trucks then released from the port.

Port Security

No significant security issues to be highlighted.

Security
ISPS Compliant	Yes
Current ISPS Level (Level 1 = Normal, Level 2 = Heightened, Level 3 = Exceptional)	1
Police Boats	Yes
Fire Engines	Yes
Ambulances	Yes
Radiation Portal Monitor	Yes

2.1.2 Cambodia Old Port of Phnom Penh

Port Overview
Port Picture
Description and Contacts of Key Companies
Port Performance
Discharge Rates and Terminal Handling Charges
Berthing Specifications
General Cargo Handling Berths
Port Handling Equipment
Container Facilities
Customs Guidance
Terminal Information
Stevedoring
Hinterland Information
Port Security

Port Overview

Phnom Penh Autonomous Port (PPAP)’s headquarters and Phnom Penh Old Port are located at the same location in Phnom Penh City, Capital of Cambodia, along the Tonle Sap River, approximately 2 kilometres from the Mekong River Junction (quarter bras). The ASEAN agreement allows cargo ships free passing through Vietnam. Ships of 3,000 MT capacity can move from the China Sea upriver to Phnom Penh. To transport from Phnom Penh north onto the Mekong and to the Tonle Sap, barges ranging from 150-500 mt capacity can be used. During the dry season, draft can be 4.5 m and increase during the rainy season to 5.5 m.

The Multipurpose Terminal (TS3) has only one quay of 300 m x 20 m that can accommodate three or four ships (5,000 DWT) for berthing at same time. The registered land size is 32,854 m².

Port web site : http://www.ppap.com.kh

Key port information may also be found at: Maritime Database - Cambodia Port Information

Port Location and Contact
Country	Cambodia
Province or District	#649, Preah Sisowath (Street 1), Sangkat Sras Chork, Khan Daun Penh, Phnom Penh
Nearest Town or City with Distance from Port	Phnom Penh, within the city centre
Port's Complete Name	Multipurpose Terminal (TS3)
Latitude	11.58324444
Longitude	104.92138889
Managing Company or Port Authority	Port Authority
Management Contact Person	H.E. Hei Bavy, Port Director ppapmpwt@online.com.kh
Nearest Airport and Airlines with Frequent International Arrivals/Departures	Phnom Penh International Airport Airlines : KE, OZ, BR, MI, CA etc. (https://pnh.cambodia-airports.aero/)

Port Picture

Barges on the Tonle Sap river at the port quay.

Port entrance

Description and Contacts of Key Companies

Phnom Penh Autonomous Port is an international port which is under the supervision of the Ministry of Public Works and Transport and the Ministry of Economic and Finance. Cargo movement in/out port under standard formalities is controlled by Port authority, General Department of Customs & Excise and Border Police.

For more information on port contacts, please see the following link: 4.4 Port and Waterways Companies Contact List.

Port Performance

Source: Cambodia Port of Phnom Penh Website

Seasonal Constraints
	Occurs	Time Frame
Rainy Season	Yes	From May to November
Major Import Campaigns	No	-
Other Comments	Water draft in Dry season is minimum: 5 m (the vessels with draft under 4.5 m can navigate during dry season.

Handling Figures for 2021 (Jan-Oct)
Vessel Calls	0
Container Traffic (TEUs)	No handling operation for both containerize cargo/general cargo at Terminal TS3 in 2021. TEU information as reported by the Port Authority are for the new port (Container Terminal LM17) only.

Handling Figures Bulk and Break Bulk for 2021 (Jan-Oct)
Bulk (MT)	0
Break bulk (MT)	0

Discharge Rates and Terminal Handling Charges

For information on Cambodian ports of Phnom Penh rates and charges, please see the following link: Cambodia Port of Phnom Penh.

Average vessels turnaround time is 24hrs.

Average tonnage of cargo handling in working: 150mt/day/gear to warehouse.

Average tonnage of cargo handling in working: 200mt/day/gear to truck.

Average container handling in working hour: 9 Boxes/1hr/crane (for container) or 70T to 100T/1hr/crane (for general cargo) by using crawler crane 100T on quay.

Water: by tanker truck or by running water pipe with supplying capacity from 200-250T/day.

Food and Medicament: (Advanced order).

Ship repairs: Small dockyard, for minor repair only.