Timor-Leste

Timor-Leste

Country name:

Timor-Leste

Official country name:

 Democratic Republic of Timor-Leste

Table of Contents

Chapter Name of Assessor Organization Date updated 

1 Timor-Leste Country Profile

Ian Figgins WFP Oct-09
1.1 Timor-Leste Humanitarian Background Ian Figgins WFP Oct-09
1.2 Timor-Leste Regulatory Departments Ian Figgins WFP Oct-09
1.3 Timor-Leste Customs Information Ian Figgins WFP Oct-09

2 Timor-Leste Logistics Infrastructure

Ian Figgins WFP Oct-09
2.1 Timor-Leste Port of Dili Ian Figgins WFP Oct-09
2.2 Timor-Leste Aviation Ian Figgins WFP Oct-09
2.2.1 Timor-Leste Presidente Nicolau Lobato International Airport Ian Figgins WFP Oct-09
2.2.2 Timor-Leste Baucau National Airport Ian Figgins WFP Oct-09
2.2.3 Timor-Leste Suai National Airport Ian Figgins WFP Oct-09
2.3 Timor-Leste Road Network Ian Figgins WFP Oct-09
2.4 Timor-Leste Railway Assessment Ian Figgins WFP Oct-09
2.5 Timor-Leste Waterways Assessment Ian Figgins WFP Oct-09
2.6 Timor-Leste Storage Assessment Ian Figgins WFP Oct-09
2.7 Timor-Leste Milling Assessment Ian Figgins WFP Oct-09

3 Timor Leste Logistics Services

Ian Figgins WFP Oct-09
3.1 Timor Fuel Ian Figgins WFP Oct-09
3.2 Timor-Leste Transporters Ian Figgins WFP Oct-09
3.3 Timor-Leste Additional Service Providers Ian Figgins WFP Oct-09
3.4 Timor-Leste Manual Labor Costs Ian Figgins WFP Oct-09
3.5 Timor-Leste Telecommunication Ian Figgins WFP Oct-09
3.6 Timor-Leste Food Suppliers, Accommodation and Other Markets Ian Figgins WFP Oct-09

4 Timor-Leste Contact Lists

Ian Figgins WFP Oct-09
4.1 Timor-Leste Government Contact List Ian Figgins WFP Oct-09
4.2 Timor-Leste Humanitarian Agency Contact List Ian Figgins WFP Oct-09
4.4 Timor-Leste Port and Waterways Company Contact List Ian Figgins WFP Oct-09
4.5 Timor-Leste Airport Company Contact List Ian Figgins WFP Oct-09
4.6 Timor-Leste Storage and Milling Company Contact List Ian Figgins WFP Oct-09
4.7 Timor-Leste Fuel Provider Contact List Ian Figgins WFP Oct-09
4.8 Timor-Leste Transporter Contact List Ian Figgins WFP Oct-09
4.11 Timor-Leste Additional Service Provision Contact List Ian Figgins WFP Oct-09

5 Timor-Leste Annexes

Ian Figgins WFP Oct-09
5.1 Timor-Leste Acronyms and Abbreviations Ian Figgins WFP Oct-09

1 Timor-Leste Country Profile

Timor-Leste Country Profile


"East Timor, officially the Democratic Republic of Timor-Leste, is a country in Southeast Asia. It comprises the eastern half of the island of Timor, the nearby islands of Atauro and Jaco, and Oecusse, an exclave on the northwestern side of the island, within Indonesian West Timor. The country's size is about 15,410 km2 (5,400 sq mi)."

Source: Wikipedia (publisher), East Timor http://en.wikipedia.org/wiki/East_Timor Date Last Accessed: 7 Nov 2013

Generic Information:

Find the country in the generic links below:

Wikipedia information on Timor-Leste

IMF information on Timor-Leste

Economist Intelligence Unit information on Timor-Leste*

(*note - this is a paid service)


Humanitarian Info:

WFP information on Timor-Leste

UNOCHA information on Timor-Leste


Facts and Figures:

Wolfram Alpha information on Timor-Leste

World Bank information on Timor-Leste

World Population Review information on Timor-Leste

1.1 Timor-Leste Humanitarian Background


Timor-Leste Humanitarian Background

Disasters, Conflicts and Migration

Natural Disasters

Yes / No

Comments / Details

Drought

Yes One recorded drought, no additional details

Earthquakes

Yes Regular earthquakes, Timor-Leste being on the “Ring of Fire”. A recent Norwegian-led report indicated a major earthquake in TL is “long overdue”

Epidemics

Yes 2005, 22 deaths, 336 people affected

Extreme Temperatures

n/a n/a

Flooding

Yes

June 2001; 2 deaths; 2,508 people affected

June 2003; 2 deaths; 600 people affected

December 2003; 450 people affected

February 2008: Major flooding Liquica, western corridor blocked for 6 days.

Insect Infestation

Yes Regular Locust infestation in Maliana district, spread to other districts. Insect infested stored food is a concern in TL

Mudslides

Yes Regular occurrence, especially during wet season. Re-forestation efforts ongoing but relatively ineffective.

Volcanic Eruptions

n/a n/a

High Waves / Surges

n/a n/a

Wildfires

n/a n/a

High Winds

Yes March 2006 (Baucau); 8730 people affected.

Other Comments

Floods happen regularly in Southern districts as well as Oecussi where people can be cut-off from aid for longer time.

There are no records for disasters prior to 2001 as Timor-Leste was internationally recognized in only 2002.

Man-Made Issues

Civil Strife

Yes April 2006; civil unrest, 40+ deaths, 20,000 IDPs

International Conflict

Yes 1976 – 1999; conflict with Indonesian occupation, est.100 – 250,000 deaths. September 1999; militia retributions, 1,400 deaths and 300,000 East Timorese refugees in Indonesian West Timor.

Internally Displaced Persons

Yes April 2006; civil unrest, 150,000 IDPs, most returned home by mid 2009.

Refugees Present

Yes September 1999; 300,000 East Timorese refugees in Indonesian West Timor.

Landmines / UXO Present

Yes UXO’s found regularly following widespread reconstruction of buildings in Dili and other major cities.

Other Comments

n/a

For more detailed database on disasters by country, please see the Centre for Research on Epidemiology of Disasters:

EMDAT information on Timor-Leste

Calamities and Seasonal Affects

Seasonal Affects on Transport

Transport

Comments

From (month) to (month)

Primary Road Transport

Flooding, landslides in wet season Nov - Mar

Secondary Road Transport

Flooding, landslides in wet season Nov - Mar

Rail Transport

n/a n/a

Air Transport

Max Payload affected in wet season due to aircraft carrying additional fuel Nov - Mar

Waterway Transport

No Seasonal affects n/a

Seasonal Affects on Storage and Handling (economic, social, climate…)

Activity

 

From <month> to <month>

Storage

Pre-positioning of stocks in rural areas prior to the rainy season.

Jun - Oct

Handling

No Major Seasonal affects

n/a

Other

No Major Seasonal affects

n/a

 

Capacity and Contacts for In-Country Emergency Response

Government

The government of Timor-Leste has some established departments and mechanisms to deal with national disasters, these are under the auspices of the Ministry of Social Solidarity and include the National Department Management Directorate (NDMD) National Department of Social Assistance (DNAS), Disaster Operations Center (DOC), and the National Disaster Management Policy (NDMP).
The military and civil defense forces in Timor-Leste are formally a member of the District Disaster Management Committee (DDMC) which is currently being established in every district. PNTL and FFDTL mainly provide security and communicative assistance whereas FFDTL also is capable to provide transport of relief items.
According to the National Disaster Risk Management Policy, the DOC and NDMD will rely on international organizations for logistics assistance.

For information on Timor-Leste government contact details, please see the following link: 

4.1 Timor-Leste Government Contact List

Humanitarian Community

The humanitarian community has been working closely with the Government of Timor-Leste assisting in the development of these structures.

For information on Timor-Leste humanitarian agency contact details, please see the following link: 

4.2 Timor-Leste Humanitarian Agency Contact List

1.2 Timor-Leste Regulatory Departments

Timor-Leste Regulatory Departments

For information on Timor-Leste Regulatory department contact details, please see the following link:

4.1 Timor-Leste Government Contact List

1.3 Timor-Leste Customs Information


Timor-Leste Customs Information

Although the Government of Timor-Leste has been member of the WCO since 2003, Annex J-5 revised Koyoto convention, tampere convention and OCHA model agreements have not been officially ratified by the government of Timor-Leste as they are still in the process of developing and implementing customs protocols and processes.
Their laws however do agree in principle with all major international trade and customs conventions and practically endorse the outcomes of such international agreements, customs authorities have been facilitating express customs clearances in emergencies and tax exemptions for good destined for humanitarian projects.
The customs authorities are still lacking full capacities, consequently implementation is still in progress and they cannot guarantee 100% compliance with all international agreements.

Duties and Tax Exemption

For contact information regarding government custom authorities, please follow the link below: 

4.1 Timor-Leste Government Contact List

4.2 Timor-Leste Humanitarian Agency Contact List

Timor-Leste Ministry oif Finance Customs Website

Emergency Response:

[Note: This section contains information which is related and applicable to ‘crisis’ times. These instruments can be applied when an emergency is officially declared by the Government.  When this occurs, there is usually a streamlined process to import goods duty and tax free.]

Agreements / Conventions Description

Ratified by Country?

(Yes / No)

WCO (World Customs Organization) member

Yes

Annex J-5 Revised Kyoto Convention

n/a

OCHA Model Agreement

n/a

Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations)

n/a

Regional Agreements (on emergency/disaster response, but also customs unions, regional integration)

n/a

Exemption Regular Regime (Non-Emergency Response)

The directorate of customs is in the process of rolling out the ASYCUDA++ customs system; this should help to streamline the customs process and is expected to be completed within the next six months at the port, airport and Batugade border crossing.
WTO harmonised system for nomenclature is utilised for classification goods.
Customs brokers clearing goods must comply with the regulations of the respective importation regime, eight importation regimes have been established for various scenarios (consumption, temporary, re-imports, transit, exemptions etc.).
Clearances involve the processing phase of SAD (single administrative document):
Brokers compile the required supporting documentation (as specified below) and submit to CREP (Customs Review Entry Processing) in customs dispatch section.
Customs official verify the documentation, process in the ASYCUDA system and conduct physical inspection.
Clearances are then completed on presentation of receipt for payment of duties or proof of tax and duties exemption.

Duties comprise:
2.5% importation duty on all imported goods.
2.5 sales tax on all imported goods.
Excise tax, applicable to certain products (alcoholic beverages, tobacco products, fuel etc) with variable rates.

Legal references include:
The 2008 Taxation Act.
Decree law No 11 2004; customs code.
Decree law No 10 2004; customs tax offences.

[Note: This section should contain information on the usual duties & taxes exemption regime during non-emergency times, when there is no declared state of emergency and no streamlines process (e.g. regular importations/development/etc.).]

Organizational Requirements to obtain Duty Free Status

United Nations Agencies

UNTAET / UNDP developed an agreement with the government of Timor-Leste where tax exempt statuses are assured for all UN agencies operating in Timor-Leste.
UN agencies should refer to their tax exempt status in any memorandums or letters of understanding with the government of Timor-Leste.
Registration with the Ministry of finance to attain a Tax Identification number is required.

Non Governmental Organizations

NGOs are required to register with the Ministry of Justice to attain an NGO status which entitles them to tax exemption in accordance with articles 39 to 41 in decree law No. 5/2005.
Registration with the Ministry of Finance to attain a Tax Identification Number and a CERTIDAO DE DIVIDAS is then required.
NGOs are further required to obtain a letter of approval of tax exemption for each shipment from the respective ministry responsible for the related area of intervention (medicines from the Ministry of Health etc).

Exemption Certificate Application Procedure

Duties and Taxes Exemption Application Procedure

Generalities (include a list of necessary documentation)

Tax Identification Number (TIN) is required for all exemption applications and customs clearances.
Customs declarations are to be submitted for all cargos whether or not the tax exempt status is approved.
Tax exemptions are granted based on the end use of the imported goods, e.g. when exempt items are no longer used for humanitarian purposes payment of duties are then due to be imposed.
Organisations are required to attain their own tax exemptions, only customs clearances can be outsourced to agents.

Process to be followed (step by step or flowchart)

UN agencies:
1. Heads of agencies write a letter requesting tax exemption for any given shipment referencing their tax exempt status.
2. This letter, with any associated documentation (as stipulated in the matrix below) is attached to the customs declaration.
3. These are then submitted (either directly or via a customs agent) to the customs authorities for approval.
NGOs:
1. Heads of organisations write a letter requesting tax exemption for any given shipment referencing their tax exempt status.
2. This letter is then submitted to the ministry of finance with the following supporting documentation:
Copy Tax Identification Numbers (TIN) are required for all exemption applications and customs clearances.
Copy of Certidao de Dividas
Copy of NGO Registration with MOJ
Copy of the NGO Regitration with NGO Forum
Copy of the shipment documentation including the Invoices and packing list
3. This letter is also submitted to the respective ministry responsible for the related area of intervention (medicines from the Ministry of Health etc), from whom a corresponding letter of approval is subsequently attained.
4. These letters, with any associated documentation (as stipulated in the matrix below) is attached to the customs declaration.
5. These are then submitted (either directly or via a customs agent) to the customs authorities for approval.

Exemption Certificate Document Requirements

Food Shelter,Wash and education Medicines Vehicles and Spare parts Staff and office supplies Telecoms equiment
Invoice
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
AWB, BoL, or Other Transport Documents
YES, 1 COPY Authenticated by shipping agents.
YES, 1 COPY Authenticated by shipping agents.
YES, 1 COPY Authenticated by shipping agents.
YES, 1 COPY Authenticated by shipping agents.
YES, 1 COPY Authenticated by shipping agents.
YES, 1 COPY Authenticated by shipping agents.
Donation Non-Commercial Certificate
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
Packing List
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
YES, 1 COPY
Other Documents
-
-
Original Ministry of Health letter of approval.
Original Directorate of Land Transportation letter of approval.
-
-

NOTE: Tax Identification Number (TIN) is required for all exemption applications

Customs Clearance

General Information 

Custom Information Comments
Document Requirements
All imports and exports require written customs declarations, TIN – Tax Identification Number, and processed SAD documents.
Embargoes
None
General Restrictions
The usual prohibitions are in place covering counterfeits, firearms, narcotics
NOTE: Considering Timor-Leste copied a relative large part of their customs procedures from Australia, rather stringent quarantine rules are in place at Dili International Airport.
Prohibited Items
None

Customs Clearance Document Requirements

Food Shelter,Wash and education Medicines Vehicles and Spare parts Staff and office supplies Telecoms equiment
D&T Exemption Certificate
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Invoice
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
AWB, BoL, or Other Transport Documents
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Donation Non-Commercial Certificate
Recommended but not required
Recommended but not required
Recommended but not required
Recommended but not required
Recommended but not required
Recommended but not required
Packing List
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Yes, Original, 1 copy.
Phytosanitary Certificate
N/A
N/A
N/A
N/A
N/A
N/A
Other Documents
Frozen and fresh foods require certificate of origin for quarantine and ministry of agriculture approvals.(1)
-
MoH stamp of approval is required on the invoice; written request is submitted to MoH with Invoice, WB and Packing list attached.
See notes below (2)
-
-

NOTE: 

(1) UN food imports are also exempt from quarantine requirements.
(2) All vehicles must be less than 5 years old when they are brought into the country.
Imported vehicles are inspected in the port by representatives from Ministry of Trade Commerce and Industry, Directorate of Land Transportation and Customs officials (UN vehicles are exempt from inspection procedures).
Vehicles must be registered before they leave the port, applications must be made in writing to the Directorate of Transportation, all specification of the vehicle stipulated (chassis number, engine number, engine type, year of production, model etc), with an importation licences from the customs authority and a letter of authorisation from the ministry of trade and commerce. Usually registration is complete and number plates can be provided within 1 week of the vehicle arriving in Dili.
It is possible to clear vehicles prior to arrival so they can leave the port immediately after inspection (in 1-2 days).

Transit Regime

Transit cargos do not have to pay taxes but are required to leave the country within 28 days of arrival.
For longer periods temporary importation regulations apply, where taxes due are held on deposit (BNU Bank) until the goods leave the country, for a maximum of one year.
Freight forwarders indicate that the system is working well for transhipment cargos passing through Dili port, however they maybe unwilling to accept transit cargos passing the land border as procedures are not so well established there and complications can arise.

For information on Timor-Leste customs focal points and information by entry points, please see the following document: 

Timor-Leste Customs additional information

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

2 Timor-Leste Logistics Infrastructure

Timor-Leste Logistics Infrastructure 

The follwoing sections contain information on the logistics infrastructure of Timor-Leste

2.1 Timor-Leste Port of Dili




Key port information can also be found at: Maritime Database information on Timor-Leste Port of Dili 

Port Overview

The port in Dili is the main and only international port of entry to Timor-Leste, the harbor is surrounded by a natural reef with only one clearly marked access route; the reef provides a natural protection against severe weather which can occur in the rainy season (typically November – February).
A single 280m long wharf can handle a maximum of three vessels at any one time and is nominally divided into three multi –functional berths with a draft of 5 - 9M.
JICA have undertaken a rehabilitation project to reconstruct the entire wharf due to structural defects in the original construction and subsequent dilapidation of the jetty, this is due to be completed by early 2010.
One ramp facilitating roll-on, roll-off vessels is located past the East end of the jetty, and one on the West side
Storage facilities are very limited and the port suffers from congestion, containers where the harbor master indicates a maximum capacity of 1,000 containers can be stored on the hard standing.

Port website: n/a

Port Location and Contacts

Country

Timor-Leste

Province or District

Dili

Town or City (Closest location) with Distance (km)

Name: Dili

km: n/a

Port's Complete Name

Port of Dili

Latitude

-8.551667

Longitude

125.5764

Managing Company or Port Authority (If more than one operator, break down by area of operation)

Directorate of Port Authorities

Management Contact Person

Directorate of Port Authorities

Closest Airport and Frequent Airlines to / from International Destinations

Airport Name:  n/a

Airlines:  n/a

Port Picture

Description and Contacts of Key Companies

For information on Timor-Leste Port of Dili contact details, please see the following link: 

4.4 Timor-Leste Port and Waterways Company Contact List

Port Performance

Handling Figures

Year 2008

Vessel Calls

260 Vessels

Container Traffic (TEUs)

24570

Handling Figures Bulk and Break Bulk

Year 2008

Bulk (MT)

131391 (Total Cargo Handling (mt)

Break bulk (MT)

n/a

Discharge Rates and Terminal Handling Charges

For information on Timor-Leste Port of Dili Charges, please see the follwing documents: 

Port of Dili Regulation of Port Fees and Charges

Timor-Leste Port of Dili Charges & Rates

Berthing Specifications

Dili port has no facilities to handle bulk cargos so shipments are restricted to containerized and conventional cargos.
There are two fuel jetties close to Dili which are privately owned by fuel companies and are dealt with in more detail in fuel section. Any fuel or liquids coming into Dili port itself arrives in ISO containers.
There are maritime police in Dili who have boats to patrol the coastline, however they are not based within the port itself, there are a variety of privately owned boats and speed boats in Dili which can be rented through direct negotiations with their owners.

Type of Berth

Quantity

Length (m)

Maximum Draft (m)

Conventional Berth

3 90 (280m total) 5 – 9 m

Container Berth

3 90 (280m total) 5 – 9 m

Silo Berth

n/a n/a n/a

Berthing Tugs

n/a

Water Barges

n/a

General Cargo Handling Berths

Cargo Type

Berth Identification

Imports - Bagged Cargo

3

Exports - Bagged Cargo

3

Imports and Exports - RoRo

1

Other Imports

Steel Goods - 1

Vehicles - 3

NOTE: There is one 280m long wharf that can handle a maximum of three vessels at any one time and is nominally divided into three multi –functional berths, and a small ramp service the Ro-Ro ferry service.

Port Handling Equipment

Is the port equipment managed by the government or privately? n/a

There are three stevedoring companies operating in Dili port; Perkins, Timor Stevedores and Troy Logistics Services, each are having their own capacities and capabilities for mechanical handling equipment, the list of forklift trucks below is composite of their collective assets.
There are additional mechanical handling assets on the market in Dili (including mobile cranes), these can also be rented and used within Dili port on attaining permission of the port authorities.
Timor Stevedores and Troy Logistics Services both have storage compounds outside of the port which could be referred to as Inland container depots; Troy Logistics Services are establishing a bonded cargo facility within his compound in cooperation with the customs authorities.

Equipment

Available

(Yes / No)

Total Quantity and Capacity Available

Comments on Current Condition and Actual Usage

Dockside Crane

n/a

n/a

n/a

Container Gantries

Yes

1 x 18mt

n/a

Mobile Cranes

Yes

16 x 2MT – 45MT

n/a

Reachstacker

n/a

n/a

n/a

RoRo Tugmaster (w/ Trailer)

n/a

n/a

n/a

Grain Elevator w/ Bagging Machines

n/a

n/a

n/a

Transtrainer

n/a

n/a

n/a

Forklifts

n/a

n/a

n/a

Container Facilities

Facilities

20 ft

40 ft

Container Facilities Available

Yes

Yes

Container Freight Station (CFS)

Yes - 3 Yes x 1

Refrigerated Container Stations

Yes Yes

Other Capacity Details

Daily Take Off Capacity (Containers per day)

70 (20ft) 50 (40ft)

Number of Reefer Stations (connection points)

Limited to generator capacity.

Emergency Take-off Capacity (Give an indication)

n/a

Off take capacity of gang shift (in Containers per shift)

70 50

Customs Guidance

For information on Timor-Leste Port of Dili customs guidance, please see the following link:

1.3 Timor-Leste Customs Information

Terminal Information

The port warehouses are permanent structures with good drainage, and corrugated iron roofing and are located within a secure area of the port compound, although some maintenance is required. The Ministry of Social Solidarity (in conjunction with Port Authorities) manages the storage facilities.

 NOTE: There are no oil handling terminal within the port itself, however there are two private fuel suppliers that have dedicated jetties for receiving fuel shipments.

Multipurpose Terminal

The whole of Dili port could be considered as a single multipurpose terminal.

Grain and Bulk Handling

There are no grain or bulk handling facilities within Dili port.

Main Storage Terminal

The whole of Dili port could be considered as a single multipurpose terminal.

Stevedoring

Quoted for on a case by case basis

Port Security

There are several different security providers operating within the Dili port which include, civil security forces manning the main gate, port security guards working inside the port who are responsible for maintaining the ISPS standards, UNPOL and PNTL (Timor-Leste National Police) also have guard posts and patrol within the port.
Customs have their own security guards responsible for securing cargos whilst vessel security is the responsibility of the maritime police who are based outside of the port itself and have small coastal patrol boats.

Security

ISPS Compliant

(Yes / No)

yes

Current ISPS Level

1

Level 1 = Normal, Level 2 = Heightened, Level 3 = Exceptional

Police Boats

n/a

Fire Engines

n/a

For information on Timor-Leste Port of Dili additional details, please see the following documents: 

Timor-Leste Port of Dili Additional Information

Cirabella Jetty I

Cirabella Jetty II

Cirabella Jetty III

Com jetty I

Com jetty II

Com jetty III

Port of Dili II

port of Dili III

port of Dili IV

port Pante Makasar I

port Pante Makasar II

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

2.2 Timor-Leste Aviation

Timor-Leste Aviation 


Key airport information may also be found at: World Aero Data information on Timor-Leste 

For information on Timor-Leste Airport compmany contact details, please see the following link: 

4.5 Timor-Leste Airport Company Contact List

Timor-Leste Government Website


The Timor-Leste government owns all aerodromes including in the Oecussi enclave and the Dili Heliport. Aerodromes/heliport operating hours are restricted to daylight hours as published.
The Civil Aviation Division (CAD) operates Presidente Nicolau Lobato International Airport and is currently under the umbrella of the airport directorate, administrative procedures are underway to create a civil aviation authority that is separate from the Airport directorate, and is due to be in place by early 2010.
Presidente Nicolau Lobato International Airport and Baucau/Cakung aerodromes are designated as international aerodromes. However, Presidente Nicolau Lobato International Airport presently is the only aerodrome authorized by CAD for regular commercial operations on a charter basis.
Operators intending to operate international flights to Baucau aerodrome, including flights in support of UNMIT or others, must obtain prior approval from the CAD, which will consider requests on a case-by-case basis. Aerodrome operating minima are not established. Operators shall establish aerodrome operating minima for each of the aerodromes to which they operate into in accordance with the provisions of as established by CAD. There are no visual signals are available at the aerodromes.
Night operations generally are not permitted at the aerodromes; however, the CAD may permit night operations for emergency purposes only, such as for urgent medical evacuation or mercy flights and training flights.

The grounds of Timorese aerodromes are divided into two zones as follows:
a) Public zone comprising that part of the aerodrome opened to public;
b) Restricted zone comprising the rest of the aerodrome.
For emergency/mercy flights; access to the restricted zone is authorized in accordance with aviation regulations and rules/conditions laid down by the aerodrome authority.

A number of additional airstrips and helicopter landing sites exist throughout Timor-Leste but these have not been assessed by CAD as suitable for civil aircraft operations.

Procedures for Foreign Registered Aircraft

In Timor-Leste., the following requirements need to be applied, presented and approved before preposition of foreign registered aircraft:
A formal letter of request for registration of foreign aircraft is required to be submitted to the Civil Aviation Division (CAD), approvals are granted pending satisfactory outcome of a physical inspection of the aircraft. Foreign pilots wanting to operate in Timor-Leste are required to submit a written request to CAD and show proof of valid license.

For information on Timor-Leste Humanitarian Carriers, please see the following document:

Timor-Leste Humanitarian Carriers

suai airfield IV

suai airfield V

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

2.2.1 Timor-Leste Presidente Nicolau Lobato International Airport


Location Details
Country Timor-Leste Latitude -8.546417
Province / District Dili Longitude 125.5248
Town or City (Closest) Dili Elevation (ft) 25 ft
Airfield Name Presidente Nicolau Lobato International Airport IATA and ICAO Codes IATA: DIL, ICAO: WPDL
Open From (hours) 6:00 Open To (hours) 18:00

Runways

Aprons and taxiways:
Apron D (Main apron) 215 x 87 m. Surface: Asphalt. Capacity limited.
Aprons A, B & C generally for UN aircraft.
A single central taxiway is 110m x 23m with an asphalt surface and connects runway to Apron D; aprons A, B & C connected to runway via connecting taxiways
Due to the runway length the maximum size of aircraft capable of landing is B737 equivalent. B767’s have landed in the past.

Runway #1

Runway Dimensions

1,850 m x 30 m (usable length - 1630)

Orientation

073° / 253°

Surface

Asphalt

Helicopter Pad(s)

Helicopters must use runway for take off and landing ground taxi to and from the aprons.

Helipad #1

Present (Yes / No)

Yes

Largest helicopter that can land

MI – 26 (26MT)

Width and Length (metres)

(Ref. runway and apron dimensions above).

Surface

Asphalt

Airport Infrastructure Details

Administrative operational hours are stated as 09:45 – 21:30 for administrative, customs and immigration services, sanitation services are available and health services are not.
Presidente Nicolau Lobato International Airport is category IV for firefighting services with 13 trained personnel deployed as 4 personnel per shift. Rescue equipment includes 2 x Ultra Large Foam Tenders, 1 ambulance with basic aircraft cutting equipment.

Customs

Yes

JET A-1 fuel

Yes

Immigration

Yes

AVGAS 100

n/a

Terminal Building

Yes

Single Point Refueling

n/a

Passenger Terminal

Yes

Air Starter Units

Yes

Cargo terminal

Yes

Ground Power (mobile)

Yes

Pax transport to airfield

n/a

Ground Handling Services

Yes

Control Tower

Yes

Latrine Servicing

Yes

Weather Facilities

Yes

Fire Fighting Category (ICAO)

Yes

Catering Services

n/a

De-icing Equipment

n/a

Base Operating Room

Yes

Parking Ramp Lighting

Yes

Airport Radar

Yes

Approach & Runway Lights

Yes

NDB

Yes

VOR

Yes

ILS

Yes

 

 

Passenger and Cargo Performance Indicator

Performance for 2009

Annual Figures

Monthly Daily

Total aircraft movements

Once daily flights to Darwin and Bali Once daily charter flights for Oil Companies Once daily charter flights for PDL TOLL for ISF

Daily UN MI8 flights to and from districts Daily Black Hawk recon flights ISF Twice daily Super Puma flights to oil rigs in Coral Sea

n/a n/a

Total passengers

Information Not Available from CAD n/a n/a

Total capacity of the airport (metric tonnes)

Information Not Available from CAD n/a n/a

Current activity of the airport (metric tonnes)

Information Not Available from CAD n/a n/a

Current use by Humanitarian flights (UNHAS)

None n/a n/a

Airport Operating Details

Operating Details
Maximum sized aircraft which can be offloaded on bulk cargo: B737*
Maximum sized aircraft that can be offloaded on pallet B737*
Total aircraft parking area (m²) 18,700m2
Storage Area (mt) See below section on storage Cubic Meters (m³) n/a
Cargo Handling Equipment Available (Yes / No) No If "Yes" specify below
Elevators / Hi Loaders (Yes / No) No Max Capacity (mt) n/a
Can elevators / hi loaders reach the upper level of a B747 (Yes / No) n/a
Loading Ramps (Yes / No) n/a

*Due to the runway length the maximum size of aircraft capable of landing is B737 equivalent. B767’s have landed in the past.

Storage Facilities

The airport host no public storage facilities, these are arranged by the ground handling crews who have limited storage capacities in the airport (STAT have 4 containers and an open compound approximately 500m2), the ground handling companies can assist in arranging storage space in Dili town.

The airport directorate does not provide any storage at present; this is left entirely to the two ground handling companies (SDV and STAT) that are currently operating in the airport, both have limited storage facilities in the airport and offer freight forwarding services.

Airfield Cost

Navigation Charges

Note: Helicopters are charged at a fixed rate of 20.00 USD per landing.

 

Aircraft weight – MTOW (kg) Charges (US$)
< 5,000 Quoted on a case by case basis.
5,001 10,000 Quoted on a case by case basis.
10,001 20,000 Quoted on a case by case basis.
20,001 30,000 Quoted on a case by case basis.
30,001 40,000 Quoted on a case by case basis.
40,001 50,000 Quoted on a case by case basis.
BAE 146 - A319 450 USD
B727 – MD80 500 USD
B757 – A320 500 USD
Hercules C130 IL76 550 USD
B707 DC8 IL62 550 USD
B767 A310 IL86 550 USD
A330 MD11 DC10 N/A
B747 B777 AN124 N/A

 

Aircraft Weight - MTOW (kg) Landing Night landing
0 – 5,000
40.00
20.00
5,001 – 10,000
200.00 + 5.00 / MT
100.00 + 2.50 / MT
10,001 – 15,000
250.00 + 5.00 / MT
125.00 + 2.50 / MT
15,001 – 30,000
275.00 + 5.00 / MT
137.50 + 2.50 / MT
30,001 –50,000
300.00 + 5.00 / MT
150.00 + 2.50 / MT
50,000 and over
325.00 + 5.00 / MT
162.50 + 2.50 / MT

 

Service Ad-Hoc / USD
Pallet Handling Charge Per aircraft
Quoted on a case by case basis.
Cargo Per kg
15USD<40KG, 0.40USD<750Kg, 0.35USD<1700 Kg, 0.30USD <3000 Kg
Chocks Per operation
15USD
Stairs Per operation
Manual 75 USD, Motorized 120 USD
GPU Per operation
128 USD
ASU Per hour
N/A
Loader Per hour
Quoted on a case by case basis.
Toilet Service Per aircraft
95 USD Cleaning, 85 USD Water
Pushback Per operation
N/A
Trailer Per operation
N/A
Traffic Handling Per operation
N/A
Check-in Per aircraft
Quoted on a case by case basis.
Documents Per aircraft
Quoted on a case by case basis.


Fuel Services Charges

Pertamina and Air BP are the only commercial fuel supplier that serve aircraft at Presidente Nicolau Lobato International Airport.  They do not make any additional surcharges for re-fuelling the aircraft and only charge the cost of the fuel (prices are updated on a monthly basis).
PDLTOLL also operate in the airport to refuel UN and ISF aircraft, they cannot serve additional operators as they are importing fuel into Timor-Leste on a tax exempt basis.
Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.
For information on Timore-Leste Airport Fuel providers contact details, please see the following link:

Cargo Terminal Charges

Ground Handling Company
There are two private ground handling companies (SDV and STAT) that are currently providing all the cargo handling , aircraft handling and aircraft servicing operations in the airport, none of these services are undertaken by the airport authorities directly.
PDLTOLL and UNMIT Movcon provide these services for the UN and ISF operations.
SDV exclusively have an arrangement for transit passengers, this is exclusively for international oil company staff that arrives in Dili on route to locations / oil rigs in the Coral Sea.

 

Aircraft Handling Cargo handling Passenger Handling
SDV / STAT / PDLTOLL / UNMIT SDV / STAT / PDLTOLL / UNMIT SDV /STAT (commercial)

Import

Rate US$ / kg

Handling Charge per kg

0.10 USD/KG

Break Bulk Fee

0.10 USD/KG

Diplomatic Mail

5USD inclusive admin charge.

Strong Room – per consignment

0.10 USD/KG

Cold Storage Fee

n/a

Delivery outside normal working hours

10.00USD<40KG, 30.00USD<750Kg, 40.00USD<1700 Kg, 50.00USD <3000 Kg

Preparation of substitute AOA – Invoice – Receipt

5USD inclusive admin charge.

Storage per kg per day – Grace period? hours

48 hours free, then 0.03USD/Kg/Day

Export

Rate US$ / kg

Handling charges – Unpalletized cargo

0.10 USD/KG

International Air WayBill

5USD inclusive admin charge.

Local Air WayBill

5USD inclusive admin charge.

Air Way Bill Amendment - Cancellation

5USD inclusive admin charge.

Air Way Bill Documentation

5USD inclusive admin charge.

Diplomatic Mail

5USD inclusive admin charge.

Storage charges per kg per day

48 hours free, then 0.03USD/Kg/Day

Note: Rates are indicative. No formal pricing system is in place. Cargo terminal charges should be verified with the respective Ground Handling Company on a case-by-case basis.

Air-bridge Charges

An agreement between UNMIT, CAD and Australian armed forces has been made with the government of Timor-Leste to facilitate the evacuation of UN and ISF personnel in the event of civil unrest / conflict. However any special fees levied for such operations have not been formally established, CAD director indicated that usual landing fees would apply.

Security

  Bad

There is a fence surrounding the airport and several security providers maintaining a presence in the airport, this includes: a UNPOL patrol, approximately 20 BPU (Timorese Border Patrol Unit) personnel, and approximately 20 airport security officers.
The access fence at the start of runway 26 (East-Northeast of the airport grounds) is closed with a locked gate, and not guarded. However, during unrest this access point is a good alternative if the public area of the main terminal building is volatile.
The Airport directorate has procured a container x-ray scanner which should be established and operational in early 2010.

Companies Available 

For information on Timore-Leste Airport contact details, please see the following link:

Information on some aviation service providers can be found at: AZ Freight information on Timor-Leste

2.2.2 Timor-Leste Baucau National Airport

 


Baucau or Cakung airport is located 6.5Km west of Baucau town and has the status of an international airport as it has the capability of receiving international flights, however it is currently unattended.
The airport is available for use between sunrise and sunset; operators intending to operate into Baucau must contact CAD at +670 3317 110 ext 101 or 102. Fax No. +670 3317 111
The runway is in very good condition (better than Dili airport) and can serve Ilyushin Il-76 (Max takeoff weight: 157,000 kg) or Antonov 124s.
There is an apron with asphalt surface 100m x 108m connected to the runway by a 37 m stretch of asphalt taxiway.
The control tower is still in place, but is dysfunctional although Terminal Aerodrome Forecasts are available through the Darwin MET office. The terminal buildings are currently used as a barracks and operations canter for UNPOL border patrol units.
However, as there is no traffic control, fire fighting equipment or ground handling facilities, an advance team would be needed to set up communications and security for emergency operations.

Airport Details

Country

Timor-Leste

Latitude

-8.485472

Province / District

Baucau

Longitude

123.3993

Airport Name

Baucau / Cakung

Elevation (ft)

1,777 ft

IATA & ICAO codes

IATA: BCH, ICAO: WPEC

Surface

Asphalt

Town or City (closest)

Baucau

Runway Condition

Excellent

NGO / UN (on ground)

n/a

Passenger / Cargo Security Screening (Yes / No)

n/a

Runway Dimension

2509m x 56m

Ground Handling (Yes / No)

n/a

Refueling Capacity

n/a

Runway Lighting (Yes / No)

No

Runway Heading

n/a

Fire Fighting Equipment (Yes / No)

n/a

Air Traffic Control (Yes / No)

n/a

Windsock (Yes / No)

n/a

Weather Information (Yes / No)

n/a

Aircraft Parking space (Yes / No)

n/a

Navigation Aids (Yes / No)

 

Perimeter fencing (Yes / No)

 

For information on Timor-Leste Baucau National Airport contact details, please see the following links: 

4.5 Timor-Leste Airport Company Contact List

AZ Freight information on Timor-Leste

For information on Timor-Leste Baucau National Airport additional details, please see the following pictures:

Baucau airport II

Baucau airport III

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.


2.2.3 Timor-Leste Suai National Airport

Suai airfield is a domestic and unattended aerodrome located 4km east of Suai town. The runway is asphalt and in reasonable condition, however the area is frequented by people and livestock so caution is due for taking off and landing.
The facility can be used between sunrise and sunset; for administrative purposes contact CAD, Dili Tel No. +670 3317 110. Fax. No +670 3317 111
There is a 40 x 40m asphalt apron on the side of the runway which is now used as a helipad.
Obstacles include seasonal kite flying and an unlit, 130ft, Telecommunications mast; position: S09 15.0 E125 00.2
There is no traffic control, fire fighting equipment or ground handling facilities, so an advance team would be needed to set up communications and security for emergency operations.

Airport Details

Country

Timor-Leste

Latitude

-9.303972

Province / District

Suai

Longitude

125.2869

Airport Name

Suai

Elevation (ft)

96 ft

IATA & ICAO codes

(IATA: UAI, ICAO: WPDB)

Surface

Asphalt

Town or City (closest)

Suai Kota

Runway Condition

Marginal

NGO / UN (on ground)

n/a

Passenger / Cargo Security Screening (Yes / No)

n/a

Runway Dimension

1050m x 30m

Ground Handling (Yes / No)

n/a

Refueling Capacity

n/a

Runway Lighting (Yes / No)

No

Runway Heading

n/a

Fire Fighting Equipment (Yes / No)

n/a

Air Traffic Control (Yes / No)

n/a

Windsock (Yes / No)

n/a

Weather Information (Yes / No)

n/a

Aircraft Parking space (Yes / No)

n/a

Navigation Aids (Yes / No)

n/a

Perimeter fencing (Yes / No)

n/a

For information on Timor-Leste Suai National Airport contact details, please see the following links: 

4.2.5 Timor-Leste Airport Company Contact List

AZ Freight information on Timor-Leste

For information on Timor-Leste Suai National Airport additional details, please see the following pictures:

Suai airfield II

Suai airfield III

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.


2.3 Timor-Leste Road Network


Timor-Leste Road Network


For information on Timor-Leste Road Network contact details, please see the following link:

4.1 Timor-Leste Government Contact List


According to the ADB national road network master plan; almost the entire core road network needs rehabilitation as road conditions demonstrate premature deterioration due to lack of routine and preventative maintenance which is compounded by intense rainfall and unstable geotechnical conditions. Areas of high elevation are suffering from landslides and erosive degradation whereas low lying areas are prone to seasonal flooding. The rural road networks are of serious concern as substantial portions of the population are inaccessible for significant periods in the rainy season, creating severe challenges for organizations attempting to implement humanitarian programs within the rural areas.

Distance Matrix

Travel times in Timor-Leste vary significantly between the wet and dry seasons, in the rainy season use of local intelligence is highly advisable whe transports or visiting districts.

Road Security

At present there are no significant security issues to contend with for road travel in Timor-Leste as there are very low levels of road banditry etc. Pending any large scale outbreak of civil unrest and alike.

Weighbridges and Axle Load Limits

There are several commercial weigh bridges available in Timor-Leste, however lack of maintenance raises questions of reliability and accuracy with most of them.
A privately owned and reliable Australian operated weighbridge, RMS Engineering and Construction is available. However the first government operated weighbridge is now (Oct 2009) under construction by MTCI in Bebora, Dili, specifications are TBC. There are currently no axle road limitations in Timor-Leste, they are under the responsibility of the DRBFC who is currently in the process of developing legislation prescribing regulations for axle limitations.

Road Class and Surface Conditions

The Directorate of Roads, Bridges and Flood Control (DRBFC) readily admit that the road classifications do not always reflect the physical condition of the road itself, national roads can sometimes be little more than dirt tracks, in general they are better than district roads etc.

Classification Description
National Road
Links district capitals
District Road
Links district capitals to towns and villages
Urban Road
Roads within urban areas
Rural Road
Roads within rural areas
Classification Administering Agency Network Length
National Road
DRBFC
1500 KM
District Road
DRBFC
870 KM
Urban Road
DRBFC
717 KM
Rural Road
DRBFC
3112 KM
Road Condition National
District
Total
Fair 122 9% 0 0% 122 8%
Poor 351 26% 9 4% 360 22%
Very Poor 879 65% 249 96% 1,128 70%
Total km 1,352
258
1,610

Boa : Good.

Razovael: Acceptable for most vehicle types, with narrow and steep sections.

Ma: Accessible with 4x4 and certain trucks, often dangerous during wet season.

For information on Timor-Leste Road Network additional details, please see the following documents and images:

Timor-Leste Road Network Additional Details

general road conditions

Bridge - Gelo-Hatulia

Briges - Dili-Gelo

To-from Baucau

To-from Dili

Elevation - Heights Map

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

2.4 Timor-Leste Railway Assessment

Timor-Leste Railway Assessment

There are no railways in Timor-Leste, or rail links to Timor-Leste.

2.5 Timor-Leste Waterways Assessment

Timor-Leste Waterways Assessment

Timor-Leste Waterways

There are no lakes with any kind of shipping transportation capability, the rivers in Timor-Leste are dry for most of the year and it is beyond the scope of the LCA to assess the international shipping lines serving Timor-Leste. However there are two features of Ocean transportation based in Dili that are worthy of note.

Company Information

For information on Timor-Leste Waterways contact details, please see the following link: 

4.4 Timor-Leste Port and Waterways Company Contact List

Berlin Nakroma ferry


The German government donated this 50m long steel ferry boat which is capable of carrying up to 300 passengers and 170MT of cargo.

 

Vessel specifications:  
IMO 9335472
Ship Name BERLIN NAKROMA
Call Sign YBYL
Ship Type Passenger/Ferry
DWT 262
DOB 2007
Flag  Timor-Leste

Note: At the time of writing (Nov 2009) the United Nations prohibits UN staff from sailing to Oecussi on the Berlin Nakroma following lack of safety standards.

Haritos East Timor Shipping, Dili, Timor-Leste

This company operates landing craft tank vessels which are capable of carrying 400 – 850 MT of cargo and beaching to unload cargo in shallow drafts. They can dock and discharge in several locations around Timor-Leste and were previously serving ISF forces in Suai from Darwin.


 

2.6 Timor-Leste Storage Assessment

Timor-Leste Storage Assessment

There is a current shortage of available storage facilities in Dili. Many humanitarian organizations make do with containers located within their compound, or through arrangements with suppliers.

However, there are various plots of unused land, some of which are already fenced off, which could be easily converted into open storage compounds for containerized storage.

Commercial Storage

Name

Location

Owner

Available for rent

Capacity

mt / m² / m³

Type

Access

Condition

Samudra Unip. Lda

Bidau Santana

Mr.Egidio

Yes 

300-500 mt

Concrete

Good/Flat

Appears intact

Timor Global, Lda

Fomento-Comoro

Mr.Bobby Lay

Yes  

800-1000 mt

Concrete

Good/Flat

Appears intact

Timor Global, Lda

Bebora

Mr.Bobby Lay

Yes 

1500-2000 mt

Concrete

Good/Flat

Appears intact

Elemloi Unip. Lda

Tasi-Tolu

Mr.Simeidu De Araujo

No

 

 

 

 

Ariana Transport, Lda

Bairo-Pite

Mr.Lulu Moreira

Yes

200-300 mt

Open storage, container yard

Good/Flat

Reasonable

EX-Batara Indah

Becora

Government

Yes 

300-500 mt

Concrete

Good/Flat

Appears Damaged

Globus Shop & Supplier

Akadiruhun

Ms.Cheryl

No

1000-1500 mt

Concrete

Good/Flat

Appears intact

Globus Shop & Supplier

Hudi Laran/PERISOS

Ms.Cheryl

Yes

10,000-20,000 mt

Concrete

Good/Flat

Appears intact

Bobolait Unip. Lda

Tibar-Liquica

Mr. Carlito (Wh Manager)

Yes

900-1200 mt

Concrete

Good/Flat

Appears intact

Victory Timor Ex. UD Tim-im

Bebonuk Dili

Mr. Afari

Yes

2000-2500 mt

Concrete

Good/Flat

Appears intact

HEINEKEN Timor Leste

Hera

Mr. Vinay Mathur

+670 3310259/3310017

No

1000-2000 mt

Concrete

Good/Flat

Appears intact

 

Storage Used by Humanitarian Organizations

Name

Location

Organization

Sharing Possibility

Capacity

mt / m² / m³

Type

Access

Condition

OXFAM TL, Dili

Dili, Balide Matadoru

OXFAM

No

10- 30 mt / 72 m2

 

Concrete/Room

Good

Good

CARE TL, Dili

Dili, Bairo Pite

CARE

Yes

50-100 mt /96 m2

 

Wooden

Good

Good

WVTL, Dili

Dili, WVTL Office Bidau

WORLD VISION

No

30- 75 mt /156 m2

Wooden/Room

Good

Good

CVTL, Dili

Dili, Bidau Santana

Red Cross TL

Yes

30- 50 mt / 86 m2

Concrete/Room

Good

Good

 

 

Public Sector Storage

Name

Location

Ministry / Agency

Use Possibility

Capacity

mt / m² / m³

Type

Access

Condition

Ministry of Finance (MOF)

Bebora WH

Government

Yes

300-500 mt

Concrete

Poor

Reasonable

Ministry of Social and Solidarity (MSS)

Bebora WH

Government

Yes

300-500 mt

Concrete

Good/Flat

Appears intact

Ministry of Trade, Industry and Environment

Mandarin WH

Government

No

1500-2500 mt

Concrete

Good/Flat

Appears intact

Ministry of Social and Solidarity (MSS)

Becora EX Batara Indah WH

Government

Yes

 

300-500 mt

Concrete

Good/Flat

Appears Damaged

Ministry of Interior

Dili Port

Government

Yes

1500-2000 mt

Concrete

Good/Flat

Appears intact

Ministry of Social and Solidarity (MSS)

Liquica Town

Government

Yes

100-200 mt

Concrete

Good/Flat

Appears intact

Ministry of Social and Solidarity (MSS)

Manatuto Town

Government

Yes

100-200 mt

Concrete

Good/Flat

Appears intact

Cold Chain

The only operator with cold chain logistics capacity in Timor-Leste is the Central Pharmacy Warehouse, located in Kampung Alor SAMES. Constructed by international engineers, with Australian aid, the warehouse is in excellent condition. However, excess storage availability is limited, and planned increases in health and vaccination programs are likely to put pressure on capacity.

In the courtyard of the warehouse there is ample space for reefer containers, and power supply is available.                              

 

2.7 Timor-Leste Milling Assessment

Timor-Leste Milling Assessment

Currently the only commercially operating mills in Timor-Leste are those used by the coffee growing cooperatives. Some small scale rice mills can be found, however they have a very limited production capacity serving family requirements at a village level.

For information on Timore Leste Milling company contact details, please see the following link:

4.6 Timor-Leste Storage and Milling Company Contact List

Milling Company: Timor Global

WFP Locally Adapted Fortified Food Production Project

WFP is currently in the process of developing a local milling and food fortification plant with Timorese partners (Timor Global (TL) PTE Ltd) in Dili. This factory is expected to produce 2,500 MT of fortified blended foods per year having a production capacity of 500Kg per hour.
This should generate an annual income of 1.2 million USD for local farmers at a cost which is competitive with imported products, production is due to start in early 2010.


Company Name & Address

Contact Names & Email

Telephone & Fax

Timor Global, Rua Manleuana,

Comoro, Dili

Name: Bill Tan

Title: Director

Email: billtantek@hotmail.com

Web: n/a

Tel: +670 7275828 

+670 741600

Fax: +670 3310462

Summary of Role and Services:

Timor Global is a well established operator in domestic supply and export of products including coffee, cloves, rice, paper, green beans and peanuts.

Facilities

Parking area inside compound

Yes

Drainage

(Good / Fair / Poor / Non Existent)

Good

Fire Fighting Equipment (Yes / No)

Yes

Number of Ventilators

n/a

Screened

Electricity Load (KVA)

n/a

Backup Generator 

(Yes / No / KVA)

No

2x 125 KVA / 2-3 years old.

KVA - EDTL

Milling Equipment

Origin of Machinery

Year of Mfg

Year of Installation

Condition

Denmark 2009 2009 Brand New

Maintenance

Duration (hours / week)

N/A

Type of maintenance

A 4-5 week training program is being initiated (Oct 2009) on installation, operation and maintenance of the equipment, complete tool kits is provided.

Other Equipment or Machinery Installed

Type of Equipment

Yes/No

Number

Owned

Comments

Fortification Feeder

Yes

1

Leased from WFP

n/a

Bag Cleaning Plant

Yes

1

Leased from WFP

n/a

Moisture Tester

Yes

2

Leased from WFP

n/a

De-stoning Plant

Yes

2

Leased from WFP

n/a

Metal Extractor

Yes

1

Leased from WFP

n/a

Staffing

Number of full time skilled workers

10 -15

Number of full time labourers

20

Building

 

Length (m)

Width (m)

Height (m)

Building – Wheat Mill

30

12

5

Building – Maize Mill

n/a

n/a

n/a

Walls

Newly constructed, concrete, window and ventilation with fine mesh screens.

Roof

Corrugated iron, newly completed.

Floor

Newly completed, good surface – industrial sealant.

Conditions & Cleanliness

  

Outside

Inside

Cracks in walls or roof (Yes / No)

n/a

n/a

Signs of rodent activity (Yes / No)

n/a n/a

Signs of birds entry (Yes / No)

n/a n/a

Damaged gutters/drains(Yes / No)

n/a n/a

Signs of moisture (Yes / No)

n/a

n/a

Adjacent Vegetation(Yes / No)

No

No

Cleanliness (Good / Poor)

Good

Good

Pest Control

Fumigation

Done 

Frequency Completed on a regular basis by Timor Global 

Contracted

(Yes / No)

n/a

Spraying 

Done

Frequency Completed on a regular basis by Timor Global

Contracted

(Yes / No)

n/a

Rodenticides 

Done

Frequency Completed on a regular basis by Timor Global

Contracted

(Yes / No)

n/a

Rodent Trapping

Done

Frequency Completed on a regular basis by Timor Global

Contracted

(Yes / No)

n/a

Security 

Security (Good / Poor)

  Good

Compound (Fenced / Not Fenced)

Fenced
Other Comments n/a

Access

Distance from main town (km)

42 KM from Dili

Travel time if not located in town (hours)

40-45 minutes

Road condition to Mill

Good

Road limitation (if any)

Maximum Width and Max. Tonnage

4-5

n/a

Rail connections

(Yes / No)

No

On the railway from

n/a

to

n/a

 Other Comments - n/a

Milling Capacity (Mt)

Commodities

Daily Capacity (mt)

Monthly Activity (mt)

Maize – Soya – Sorghum

500kg / hour

115MT / Month

Capacity to Blend

The mill is designed specifically for blending and producing fortified food products using an extruder. Please see the following document for informaiton: Capacity to blend details

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.


3 Timor Leste Logistics Services

Timor Leste Logistics Services

Disclaimer: Registration does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities. Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse,comment on any company's suitability as a reputable service provider.

The following section contain information on the logistics services of Timor-Leste 

3.1 Timor Fuel

Timor Fuel

Information may also be found at: My Travel Cost Information on Timor-Leste Fuel Prices

For information on Timor-Leste Fuel company contact details, please see the following link:

4.7 Timor-Leste Fuel Provider Contact List

Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

Fuel Pricing

Currently 100% of Timor-Leste fuel requirements are imported.
Dili port handle minimal amounts of fuel as it can accommodate fuels and liquids in containerized cargos only.
The majority of Timor-Leste fuel supplies are imported through the Pertamina facilities as described above.
There are no significant seasonal variations in the fuel supplies to Timor-Leste, however distribution services face complications during the rainy season due to road conditions.

Fuel Prices as of: Oct 2009 (local currency and US$)

Petrol (per litre)

0.90 USD

Diesel (per litre)

0.88 USD

Paraffin (per litre)

0.93 USD

Jet A1 (per litre) n/a

Seasonal Variations 

There are no significant seasonal variations in the fuel supplies to Timor-Leste, however distribution services face complications during the rainy season due to road conditions.
PDLTOLL contractors are servicing all requirements for supply and distribution for UN agencies and ISF. The local transportation market is then sufficient to meet NGO requirements.

Seasonal Variations

Are there national priorities in the availability of fuel, e.g. are there restrictions or priorities for the provision of fuel such as to the military? (Yes / No)

n/a

Is there a rationing system? (Yes / No)

n/a

Is fuel to lower income/vulnerable groups subsidized? (Yes / No)

n/a

Can the local industry expand fuel supply to meet humanitarian needs? (Yes / No)

Yes

Is it possible for a humanitarian organization to contract directly a reputable supplier/distributor to provide its fuel needs? (Yes / No)

Yes

Fuel Transportation

Fuel is transported through the private sector with PDLTOLL supplying UN and ISF.

Standards, Quality and Testing

The main fuel supplier for Timor-Leste is Pertamina which is using all these industry control measures in their depot and airport operations. However the local distributors and transporters cannot be accounted for and the MIXING OF WATER WITH FUEL FROM OUTLETS IS A COMMON OCCURRENCE IN TIMOR-LESTE.

Industry Control Measures

Tanks with adequate protection against water mixing with the fuel

(Yes / No)

Yes

Filters in the system, monitors where fuel is loaded into aircraft

(Yes / No)

Yes

Adequate epoxy coating of tanks on trucks

(Yes / No)

Yes

Presence of suitable fire fighting equipment

(Yes / No)

Yes

Standards Authority

Is there a national or regional standards authority? (Yes / No)

Yes

If yes, are the standards adequate/properly enforced? (Yes / No)

Inadequate

Testing Laboratories

Are there national testing laboratories? (Yes / No)

No

Fuel Quality Testing Laboratory

Company n/a

Name 

n/a

Address

n/a

Telephone and Fax

n/a

Contact

n/a

Standards Used

 

3.2 Timor-Leste Transporters

Timor-Leste Transporters

According to the ADB road network assessment:
Transport demand and vehicle ownership in Timor-Leste are modest. However, both have been growing substantially over the last five years.
The heaviest traffic flows, in excess of 1,000 vehicles per day (without motorcycle), are on the northern coastal road.

Weather and coffee production are two major factors affecting traffic:
The rainy season has a direct impact on traffic patterns. The duration of the rainy season can vary for different areas of the country, between an average of 4 months (from December to March) and 8 months (from November to June).
Landslides and flooding, which are common during the rainy season, cause frequent road closures. Another factor affecting traffic patterns over the year is the location of the coffee production and harvesting activities.
The coffee harvest season peaks between August and September. During that season the light & medium truck traffic in the coffee growing areas and between them and Dili increases significantly.
There are a small number of heavy trucks, about 90 in total, used mainly for transporting containers and large equipment, but the narrow road width and difficult terrain do not allow for large truck operations in Timor-Leste.
Currently, land transport services between the Timor-Leste mainland and the Oecussi enclave are complicated. All people crossing the border, from West Timor in Indonesia, are required to have passports with valid Indonesian visas, and Indonesian visas can be obtained only in Dili. Thus, currently the number of people and vehicles crossing is still low although it is increasing.
Although the transportation market in Timor-Leste is notably immature, there is a variety of transportation companies operation, from established companies to private owners.
A selection (by no means exhaustive) from across the range of transporters is listed below.

 

Vehicle Type Estimated Total 2005 Estimated Total 2009
Pickups, vans, and minibuses 3,303 3123
Light & medium trucks 2,167 2127
Heavy & specialized trucks 61 89

For information on Timor-Leste Transporters contact details and fleet size information, please see the following llink: 

4.8 Timor-Leste Transporter Contact List

Timor-Leste Telecom Directory information on Transporters

Timor-Leste Yellow Pages

Timor Leste Guide Post Timor website

Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

3.3 Timor-Leste Manual Labor Costs

Timor-Leste Manual Labor Costs

There is an abundance of manual labor available on the market in Timor-Leste, the vast majority of which is simply arranged on an ad hoc basis, there is very little in the way of organized manual labor.
The port authority regulations stipulate rates for labor hire within the port itself, the labor is arranged through the stevedoring companies (see section 3.6 Handling equipment for details of stevedoring companies) who still appear to set prices autonomously, through direct negotiation.
The normal labor rate for unqualified casual worker is USD 4 per day.
There is one identified commercial employment agency in Dili which offer labor hire, Konnekkto, whilst WFP has assisted an additional organization establish and register itself in order to meet WFP requirements

For information on Maual Labour provider contact details, please see the following link:

4.11 Timor-Leste Additional Service Provision Contact List


3.4 Timor-Leste Telecommunications

Timor-Leste Telecommunication

For information on Timor-Leste Telecommunications contact details, please se the following link: 

4.11 Timor-Leste Additional Service Provision Contact List

Timor Telecom (TT) is currently the only Telecommunications operator for fixed and mobile services of East Timor and was awarded the concession contract, after an international competition that was arbitrated by the United Nations and Timorese Government.
Internet is commercially provided through two established, government approved operators, Timor Telecom and I-Net.
There are two government departments involved in telecommunications issues; Department National Information Communications and Technology (DNICT) and the Communication Regulatory authority (CRA).
The international prefix for East Timor is 670.

Telephone Services

Is there an existing landline telephone network?

(Yes / No)

Yes


Does it allow international calls?

(Yes / No)

Yes

On average, number and length of downtime periods

Interruptions are limited

Mobile phone providers (List)

Yes

Estimated availability and coverage

(Approximate percentage of national coverage)

n/a

For subscription registration and application with Timor Telecom, simple and straightforward procedure.

Telecommunication Regulation

Regulations

Regulations on usage or import of:

Yes / No

Regulating Authority

Satellite

Yes

CRA

HF Radio

Yes

CRA

UHF/VHF/HF radio: handheld, base and mobile

Yes

DNICT

UHF/VHF repeaters

Yes

DNICT

GPS

n/a

n/a

VSAT

Yes

CRA

Individual Network Operator Licenses Required
n/a
Frequency Licenses Required
n/a

NOTE: Procedure for importation on ICT equipment: Approval from CRA in addition to usual customs procedures.

Existing Humanitarian Telecoms Systems

Adapted extracts from Timor-Leste Emergency Telecommunications Cluster:
Frequency Management VHF & HF
The design of the VHF & HF network utilizes existing frequencies in use by the UN, the VHF & HF channels utilized by all UN agencies & NGO’s in Timor-Leste are presented below (exact frequencies are considered confidential).
* NGO have previously been using VAST communications, they are now in negotiations with the government of to attain permission for their continued use.

Existing UN Telecommunication Systems

Organisations 

UNMIT

UN Agencies

NGOs

SOC

VHF frequencies

5 Channels 4 Channels 3 Channels 6 Channels

HF frequencies

16 Channels 9 Channels 7 Channels None dedicated.

Repeaters

(Locations)

6 Units depend on UN 3 Units n/a

VSAT

Yes –respective departments Yes –respective departments * see footnote n/a

3.5 Timor-Leste Additional Services

For information on Timor-Leste additional service provide contact details, please see the following link: 

4.11 Timor-Leste Additional Service Provision Contact List

Vehicle Rental

There are several established car and vehicle rental companies in Dili: the list below is a non-exhaustive sample.

Taxi Companies

Although there is only one identified taxi company in Dili, there is a plethora of private taxis readily available on the street. However, taxis are much less abundant in the district capitals, and are not available in rural areas.

Freight Forwarding Agents

A non-exhaustive list of freight forwarding agents is provided in the contacts section, and additional operators can be found at:

Buy In Timor Website 

 Timor Yellow Pages 

Handling Equipment 

Asides from the stevedoring companies, most of the handling equipment and heavy equipment sales and rentals are associated with the construction industry, a selection of which is provided in the contacts list. 

Additional operators can be found at:

Buy In Timor Website 

Timor Yellow Pages

Electricity and Power 

World Bank Energy Brief (extracts): Timor-Leste has a small and fragmented power system. A 19 MW diesel power plant in Dili serves 26,500 Dili customers. District and sub-district capitals are served by some 60 isolated small power sub-systems mainly administered by communities and with a total generation capacity (mainly using diesel) of about 16 MW.
The Dili power system is not linked to smaller sub-systems in district capitals and rural areas. Large consumers have captive diesel generation of another 10 MW. 34 out of 39 new generators installed in sub-district capitals are no longer functioning because there is no capacity for maintenance and for funding the replenishment of diesel stock.
Only 32 percent of households have access to electricity and over 90 percent of the population uses firewood for cooking. The household electrification rate in Dili is estimated at about 85 percent while in the district capitals and rural areas, it is only 18 percent and 5 percent, respectively. Most of the households use firewood for cooking, but extensive use of firewood is considered a thread to Timor-Leste’s wooded areas.

Timor-Lestes’ power department EDTL has two twenty-four-hour, diesel-run, power generation plants in Dili and Baucau, both of which produce a 7 MW output and have a budgeted consumption of 10,000 litres of diesel per day.
However, increasing development and construction projects are placing a larger strain on the network, with increasing demands for electricity. The remaining districts have smaller, localised power-generating plants, which run for six hours per day between 18:00 and midnight and have a budgeted consumption of 10,000 litres per month.
EDTL is in the process of establishing three heavy oil power generating plants in Hera (Dili), Manitutu and Same; these will have a combined capacity of 180 MW. The first of these power plants is currently being constructed, and is due to be 90% complete by the end of 2009. Extension and rehabilitation of the distribution network is planned to extend to all districts through three regional centers; Dili, Manatutu and Los Palos, this is expected to be in place by 2015.


Production Unit

Type [1]

Installed Capacity (MW)

Current Production (MW)

Generating Plant - Dili

Diesel

n/a

7

Generating Plant - Baucau

Diesel + Hydro

n/a

7

District generation plants

Diesel

Various

Various

HERA and BETANO power plants

The Hera power station was built to supply the northern coast of the country. This is the first power plant in Timor Leste with Diesel Generator sets of 7 X Wartsila 18V46 Capacity 119.5 MW, operated by Wartsila Indonesia, PT and Puri Akraya Engineering. The Betano plant supplies the southern coast, and both were built by the China Nuclear Industry 22nd Construction Company (CNI22).

Internet Service Providers (ISPs)

Timor Telecom, Telemor and Telkomsel are telecommunications provider in Timor-Leste, operating in Dili, as well as the municipalities. These providers reach all locations in-country. Internet provision with these providers require land line connection, available in Dili and some district capitals.

Telemor is a trade-name of Viettel Timor-Leste, a subsidiary of Viettel Global - the leading telecommunications group in Vietnam, which provides coverage to around 96% of Timor-Leste territory.

Timor Telecom (TT) is the fixed and mobile telecommunications network operator of Timor-Leste, and the Timor Telecom consortium is promoted by Portugal Telecom.

Telkomcel is a brand of cellular mobile telecommunication service, owned by Telekomunikasi Indonesia International (TL) S.A, which is also located in Timor-Leste. 

Internet Service Providers

Are there ISPs available?

(Yes / No)

Yes - Timor Telecom; Telemor and Telkomcel.

Private or Government

Private

Dial-up only (Yes / No)

dial-up ADSL GPRS V-SAT

Approximate Rates

Dial-up:

n/a

Broadband:

n/a 

Max leasable ‘dedicated’ bandwidth

512 Kps

3.6 Timor-Leste Food Suppliers, Accommodation and Other Markets

Timor-Leste Food Suppliers, Accommodation and Other Markets

For information on Timor-Leste food suppliers, accomodation and other markets contact details please see the following link: 

4.11 Timor-Leste Additional Service Provision Contact List

Main Food Suppliers

There are multiple sources of food wholesalers and outlets in Dili,contact details can be found in the contact list provided.
Further details can be found from the following resources:

 

Buy in Timor Website

Timore-Leste Yellow Pages 

Guide Post Timor Website

Accommodation

There are multipleoptions for apartments and hotels in Dili,contact details can be found in the contact list provided.
Further details can be found from the following resources:

Buy in Timor Website

Timore-Leste Yellow Pages 

Guide Post Timor Website

Additional Operational Support

There are multiple  resources for general supplies in Dili,contact details can be found in the contact list provided.
Further details can be found from the following resources:

Buy in Timor Website

Timore-Leste Yellow Pages 

Guide Post Timor Website

4 Timor-Leste Contact Lists

In the following subsections the contact details for Timor-Leste will be presented. 

4.1 Timor-Leste Government Contact List

Timor-Leste Government Contact List

Ministry Department National or Provincial/State Authority Street / Physical Address Name Email & Website Phone Number (Office andFax)

Ministry of Tourism Commerce and Industry

n/a National n/a

Director General

 Dra. Manuela G. B. Corte Real

mtci.gov.tl@gmail.com, Gcortereal@yahoo.com

www.mtci-timorleste.com/en/

n/a

National Directorate of Social Assistance

n/a National n/a

 Director Social Assistance

  Dir. Amandio Amaral Freitas

dnas@mss.gov.tl

http://www.mss.gov.tl/

+670 72 73 935 

 +6703339586

Directorate of Natural Disaster Management

n/a National n/a

Director

 Francisco do Rosario

dngd@mss.gov.tl

http://www.mss.gov.tl/

+670 7230107

   +6703331265

Ministry of Finance Directorate of Customs

n/a National n/a

Director of Customs

 Ulderico Rodregues

 rodrigues@mopf.gov.tl

http://www.mof.gov.tl/en/rc/

+6707230289

National Directorate of Information Communications and Technology

n/a National n/a

 Director of ICT

 Eng. Flavio Cardoso Neves

flavio.neves@nic.tl

http://www.minfra.gov.tl/

+670 333 9354 

 +670 723 0189

Ministry of Infrastructure Directorate of Land Transport

This directorate deals with vehicle registration,

licences, inspection, vehicle importations and

public transportation.

National n/a

Director of Land transportation

  Basilio Teixeira

http://www.minfra.gov.tl/ +670 7231066

Ministry of Health

n/a National n/a

Director General

 Agapito das Soares

Sp_saude@yahoo.com

http://www.minsau.gov.tl/

+6707230090

Ministry of Finance

n/a National n/a

Director of Customs

 Ulderico Rodregues

rodrigues@mopf.gov.tl

http://www.mof.gov.tl/en/rc/#Overview

+ 670 7230289

DRBFC - Director of Roads, Bridges and Floods

Ministry of Infrastructure,

Secretary of state for public works,

directorate of Roads, Bridges and Flood Control

n/a n/a

Director of Roads, Bridges and Floods

 Mr Milton Monterio

  (+670) 3310254

ADB

echnical assistance to the government of

Timor-Leste, implementation of rehabilitation projects.

n/a n/a

Infrastructure Specialist

 Chen Chen

cchen@adb.org

WWW.ADB.org

+ 670 332 4801 

  +670 723 3323

Fax: + 670 332 4132

RMS Engineering and Construction Privately owned and reliable Australian operated weighbridge n/a Comoro River Road, Dili n/a n/a +670 331 3813


4.2 Timor-Leste Humanitarian Agency Contact List

Timor-Leste Humanitarian Agency Contact List

Organization Physical Address Title & Name Email

Phone Number

(Office and Fax)

HC RC

n/a

Deputy SRSG for Governance Support,

Development and Humanitarian Coordination,

UN Resident and Humanitarian Coordinator &

UNDP Resident Representative

Mr. Finn Reske-Nielsen

finn.reske-nielsen@undp.org;

reske-nielsen@un.org

5007 / 3313539

HCU

n/a

Humanitarian Coordination Unit

Philippe SCHNEIDER UNMIT Barracks

schneider6@un.org

+670 731-1786 

  +670 731-1643

World Food Program

Rua Balide Mascarenhas, P.O. Box 133

Logistics Officer

Fisseha Dejene

Fisseha.Dejene @wfp.org

www.wfp.org

+ 670 3311012

Fax: + 670 3310113


4.4 Timor-Leste Port and Waterways Company Contact List

Timor-Leste Port and Waterways Company Contact List

Port Name Company Physical Address Name & Title Website & Email

Phone Number

(office & fax)

Key Role
All

Directorate of Port Authorities

n/a

Director of Port Authorities

Costantino Soares


Chief Maritime Officer

Natalino Do Val Munes De Caravalho

n/a n/a Port Authorities
Port of Dili

TSGA

n/a n/a tsgadili@yahoo.com

(+670) 725 5552 

 (+670) 732 5359

Express courier and customs clearance services.
Port of Dili

SDV

n/a

General Manager

Rafael Ribeiro

r.ribeiro@sdv.com

www.sdv.com

+670) 3322 818 

(+670) 723 0517

Fax: (+670) 3324 077

Customs clearance, shipping, freight forwarding, transportation.
Port of Dili

DHL

 Av Presidente Nicolao Lobato n/a www.dhl.com

3322 367

3311 567

Express courier and customs clearance services.
Port of Dili

Troy Logistics Services

Pante Kelapa, Dili

Director

Troy Adam

troy@crocodile-agency.com

+ 670 331 0897

+ 670 732 5359

Fax:  + 670 331 0898

Customs clearance, shipping, freight forwarding, storage, transportation.
n/a Haritos East Timor Shipping Dili, Timor-Leste

Director / CEO

Tony Haritos

n/a

+61 417 804 878

Fax: +62 (0) 81338 304 382

n/a


4.5 Timor-Leste Airport Company Contact List

Timor-Leste Airport Company Contact List

Airport Company Physical Address Name & Title Email & Website Phone Number (office) Description of Services
All

Civil Aviation Authority

International Airport Presidente Nicolau Lobato

Director of Civil Aviation

 Romuldo A.S. da Silva

r64assilva@gmail.com

 http://www.timor-leste.gov.tl/CAA/index.html

+ 670 7230170 

 + 670 7444408

Fax: + 670 3317111

The Civil Aviation Directorate is responsible for the management of all aviation operational services, with the development and implementation of aviation regulations for Timor-Leste

International Airport Presidente Nicolau Lobato

International Airport Presidente Nicolau Lobato


Airport Manager

 Fernando Ribeiro

f66ribeiro@gamil.com

http://timor-leste.gov.tl/

+ 670 7230172 

  + 670 3317110

Fax: + 670 3317111

Fire Fighting, the airport hosts a fully trained crew with fire fighting assets, including 3 fire engines, 2 carrying water (total capacity is 10,500 liters) and 1 carrying foam (600 liters).
Airport maintenance; the airport has capacity for civil, electrical and mechanical engineering (mechanical capacity is restricted to vehicles and cannot service aircraft).
Air operations; terminal, runway and control tower operations.
Financial and administrative requirements.
Airport security

International Airport Presidente Nicolau Lobato

SDV

n/a n/a sdvdil@sdv.com

+670 3322 818 

Mob: +670 723 0516 (H24)

Fax: +670 3324 077

 

International Airport Presidente Nicolau Lobato

S.T.A.T

n/a n/a stat-jb91@hotmail.com +670 3385 106  
International Airport Presidente Nicolau Lobato Air BP n/a n/a airbpdili@yahoo.com.au

+670 3322 588

Mob: +670 723 3049

Fax: +670 3321 060

Aircraft fuel service provider
International Airport Presidente Nicolau Lobato PERTAMINA n/a n/a deckycb@pertamina_dili.com

+670 3321 760

Mob: +670 724 0294

Fax: +670 3323 465

Aircraft fuel service provider
Suai National Airport CAD n/a n/a n/a

+670 3317 110

Fax:  +670 3317 111

n/a
Baucau National Airport
CAD n/a n/a n/a

+670 3317 110

Fax: +670 3317 111

n/a
All MAF n/a

Programme Manager Brad Sinclair

bsinclair@maf.org +670  7327771 n/a



4.6 Timor-Leste Storage and Milling Company Contact List

Timor-Leste Storage and Milling Company Contact List

Company Physical Address Name & Title Email

Phone Number

(office and fax)

Key Role Description of Duties
Timor Global
Timor Global, Rua Manleuana, Comoro, Dili

Director

 Bill Tan

billtantek@hotmail.com

+670 7275828 

+670 741600

Fax: +670 3310462

Milling Company  2,500 MT of fortified blended foods per year having a production capacity of 500Kg per hour.

4.7 Timor-Leste Fuel Provider Contact List

Timor-Leste Fuel Provider Contact List

 

Company

Location(s)

Physical Address

Name & Title

Email

Phone Number (office)

Description of Services Provided

National Authority of Petroleum and Mineral (ANPM)

Dili, Aitarak Laran

Edifício do Ministerierio das Financas, Floor 6&7, PO Box 113 Dili Timor-Leste

David Da Silva
ANPM Focal Point and Media Communications Officer


david.dasilva@anpm.tl general.enquiries@anpm-tl.org

http://www.anpm-tl.org/

+ 670 73099995

+670 73099996

+670 781173397

ANPM -  Autoridade Nacional do Petróleo e Minerais is Timor-Leste's body responsible for managing and regulating petroleum activities and supervising compliance with the rules and regulations covering the exploration, development, production, transportation and distribution of petroleum and natural gas resources.

Pertamina International
Timor, SA
(PITSA)


 

Dili

Rua Praia Dos Coqueiros Bebonuk, Dili Timor-Leste











Roni Viera Aniceto

Sales Executive and Focal Point.

Roni.viera@pitsa.tl

www.pitsa.tl

+670 3321760

+670 73106060

+670 77602222

Pertamina are a commercial company and serve other fuel suppliers and transporters in Timor-Leste through their depot in Dili, Pertamina do not have any out lets, service stations or trucking fleet capacity in Timor-Leste, though there are many small-medium sized fuel transporters operating in Dili, purchasing fuel either from Pertamina depot or directly from vessels in port.

PITSA has a storage depot in Dili with a privately owned jetty which hosts a pipeline from the quayside to the depots storage tanks in the shore side compound.

The jetty is about 300m from shore and is connected by a permanent concrete gangway, the jetty is around 40m long between the east and west breasting dolphins and is approximately 10m wide, it has a draft of at least 8m and can receive a maximum vessel capacity of 5500 (was 2500) DWT.

The depot hosts 6 storage tanks; total storage capacity is 5,500,000 litres.

Filters are used when loading aircraft in the airport. JET A1 storage capacity in the airport is 2 X 100,000 litres, they have two re-fuelling trucks for the aircraft both 8,000 litres capacity. The trucks are treated with adequate epoxy coatings.

Pertamina have their own extinguishers in both the port and airport depots, and both depots have protection systems against water mixing with the fuel.

Pertamina also have another fuel station which located in Bebora Dili.

ETO Moving Energy (Esperança Timor Oan - ETO)














Dili

Rua China Rate
Lahane Oriental
Dili, Timor-Leste

Jose A. Gusmao (ETO Chief Strategic Officer);




Pedro G.D.S Da Costa Marcal (Manager of ETO Hera Fuel Storage and Terminal)



jose.gusmao@eto.tl;


info@eto.tl



pedro.costa@eto.tl


Website: www.eto.tl

+670 77383270;


Office: +670 3322793


+ 670 77571385

ETO is an East Timorese company and one of the largest local companies that imports, distributes, supplies and sells fuel in the country. ETO currently has a fuel storage depot and terminal in Hera about 17 km from Dili. The Hera facility holds 9.2 million litres of light fuels such as diesel (6 million litres); gasoline (2.6 million litres) and Jet A-1 (600,000 litres).

There is a privately owned jetty with dedicated pipelines for different products from the quayside to the ETO storage tanks.

ETO currently supplies diesel fuel to the National Power Plant in Hera with dedicated pipeline from the quayside into the Power Plant Storage Tanks. The jetty is about 600m from the shore and it is connected by a permanent gangway that can receive a maximum vessel capacity of 20,000 DWT. ETO also has Jet A-1 storage facility (about 200,000 litres) in the Dili International Airport to supply Jet fuel to aircraft.

ETO supplies diesel and gasoline fuel to many fuel stations and outlets in the country, and has its own two fuel stations one operates in Dili and the other one in Manatuto Municipality.

ETO has a large transportation fleet that supports the fuel distribution throughout the country and it also has its own Fuel Quality Testing Laboratory to check the fuel quality based in Hera.

East Petroleum Corporation

n/a

n/a

Lance Woo

lancewoo81@optimuscorp.co.kr

+670 3331026

EPC are in the process of constructing a fuel storage depot with private jetty in Likusisa about 30km from Dili, construction is in progress.

EPC have a sister company, Transglobal, to handle further transportation and distribution.

Gur Salala Group

Dili

Rua Villa Verde, Dili

CEO

 Mario Alvaro Canelas

canelas_007@yahoo.com, 

gursalala_vv@yahoo.com

+670 331 1291 

 + 670 724 5555

Fuel tankers available for rent (2x10 mt, 5x5 mt).

Mae de Graca Fuel, Lda

Dili

Rua Comoro Rai kotu, Dili Timor-Leste


Lourdes Menezes (CEO);

Deonizio Menezes Fatima Gomes (Operational Manger)


+670 77742317

+670 78742527

Mae de Graca has 2 unit of fuel tankers and are available for rent; there are 2 fuel storage and each storage can accommodate 20 mt. This fuel station also have another station in Bebonuk Dili.

Divita Fuels, Lda

 

 


Liquica




Rua de Tibar front of Police Station


Fernando Da Silva (Executive Director);


Aderito Leo Savier (Opertional Manger at Liquica)

Divita_co-ltd@yahoo.com


Corrotrans@gmail.com

+670 77241156

+670 73333888

6 km ex-Dili, Divita Fuels has own fuel station;  1 fuel tanker for diesels with capacity 12,0000 ltr and 1 fuel tankers for gasoline with capacity 8,000 litres. All tankers available for rent. Diesel storage can accommodate 30-40 mt; Gasoline storage can accommodate 20 mt at the station.

Borala Fuels, Lda

Dili

Rua Comoro Round about, Dili Timor-Leste

Genidio Ximenes (Director)


+670 77276695

The company has 3 unit of fuel tankers and are available for rent; there are 3 fuel storage and each can accommodate 20-30 mt. Borala fuels also has another fuel station in Viqueque and Baucau Municipality.

Tiger Fuels, lda

Dili

Rua Bebora, Dili Timor-Leste

Robert Crain

svscdili@telstra.com

+ 670 77230964

Tiger Fuels has 2 unit of fuel tankers and are available for rent; 2 fuel storage and each can accommodate 30-40 mt. The company also has 16 fuel pumps at the station.

 

4.8 Timor-Leste Transporter Contact List

Timor-Leste Transporter Contact List

Company

Physical Address

Name & Title

Email

Phone Number (office and fax)

Description of

Services Provided

Vehicle Type and Condition

Number of Vehicles

Capacity per Vehicle

Express Distribution

Service II Ltd

Dili, Rua. Kampung Merdeka

Owner/Manger

Lino Lopes

edsdili2017@gmail.com

 Tel (+670) 7730 4188 / 7723 0880 / 7723 0881 / 7723 0883

Total Fleet Capacity

(mt)  100

Various

Condition: Working

Condition: Working

Condition: Working

Condition: Working


20

20

10

10


< 3 mt

3 - 6 mt

6 - 10 mt

> 10 mt

Romante PTY Ltd

Dili, Fomento

 Executive Director

 Mario De Dues

romanteptyltd@yahoo.com

+670 77414444 

+670 77335331

Total Fleet Capacity (mt)  203

Mitsubishi

Condition: Working

FUSO

Condition: Working

TRUCKS

Condition: Working

5


5


8


3 mt


10 mt


5 mt

Timor Stevedores

Dili

Director

  Constancio Xavier Guterres

cguterres.ts@gmail.com

+670 332 2109   

+ 670 723 8766

Fax: + 670 331 2520

Total Fleet Capacity (mt)  152

FUSO

Condition: Working


HINO

Condition: Working


Mercedes

Condition: Working


Volvo

Condition: Working

1


1


1


1

48 mt


8 mt


48 mt


48 mt

Troy Logistics Services

 Dili, rua Prai dos Coqueiros

Owner – Manager

 Troy Adams

troy@crocodile-agency.com

+67077325359 

 +670 77328881

Fax:  +6703310898

Total Fleet Capacity (mt)  135

Trailers: 8 x 20 foot, 2 x foot.

Prime Mover

Condition: Working

10

(2x30, 60, 15) mt

Colo Unip, Lda

Oecusse

Nazario Neno

n/a

+670 77145067

Total Fleet Capacity (MT)  45

Trucks

Condition: Working

6

3-5 mt


SAMUDRA Unip. Lda

Dili, Bidau

 Executive Director

Egidio Amaral

samudraununiplda.tl@yahoo.com

+670 77237963 


Total Fleet Capacity (MT)  90 MT

FUSO

Condition: Working

Trucks

Condition: Working

HINO

Condition: Working

5




5

2

12 mt


3-5 mt


5-7 mt


4.11 Timor-Leste Additional Service Provision Contact List

Timor-Leste Additional Service Provision Contact List

Type of Service

Company 

Physical Address

Name &

Title

Email & Website

Phone

Number

(office and fax)

Description of Services Provided

Rental Car Companies

Rentlo Carhire


 

Avenda dos

Martires da

Patria, Dili

(within

Timor Lodge Hotel compound)

Director

 Kieran

Glasspole

info@rentlocarhire.com

www.rentlocarehire.com

+67077416982

Fax: +670332

2021

Toyota Land Cruiser, Hiace, Corolla, Hilux,

Prado. Mitsubishi

Pajero, Nissan Terrano.

Rental Car Companies

Japanese Car Import


 

Avenida

Presidente

Nicolau

Lobato, Dili

n/a

n/a

+6703322067

Fax: +670332

2067

Mitsubishi, Toyota,

Suzuki, Daihatsu,

Yamaha, Honda, Nisan

Rental Car Companies

Midori Motors


Rua

Martires da

Patria, Dili

n/a

 midorimotors@yahoo.co.jp

+67077377777


+67077367777

Toyota Prado,

Mitsubishi

Pajero, Nissan Trano,

Toyota Hilux, Honda

CRW

Rental Car Companies

PET Junior Company

II


 

Fomento, Dili

n/a

 petjuniorcompany@gmail.com

+6703322345


+67077391727

Pajero, Terano, Honda

Civic, Land Cruiser

Taxi Companies

Susuara Raia II, Unipesoal Lda


Rua

Umberto da

Cruz, Akaderuhun, Dili

n/a

n/a

+67077238536


+67077295947

Saloon taxi

Freight Forwarders

Bequeli Ocean Agency


Rua Vila

Verde, Dili

n/a

bequelli_ocean@yahoo.com.au, coimbra_nando@yahoo.com, afonso_lisboa@yahoo.com.au


+6703311291


+67077231888

Freight forwarding, shipping agency, ship brokerage, crews changing services.

Freight Forwarders

Global Transport Agency


Rua farol

Mandarin,

Dili

n/a

gbl.trans.agency@gmail.com

+67077276063

+67077266992

Freight forwarding, custom brokers and shipping agent.

Freight Forwarders

Hala-JNE


Rua Delta

Comoro

Area Delta

II, Dili

n/a

halaexpress7@yahoo.com

+67077324688

+67077280898

Organize and arrange visas and passports, freight forwarding, tax arrangements, transportation and courier services.

Freight Forwarders

JVK Naga Movers


Rua Don

Luis dos

Reis

Noronha 45,

Dili

n/a

cornelio@jvkasia.com  www.jvkasia.com

+6703310076

+67077268450

Fax: +6703310076

Export and import clearances, custom brokers, insurance cover, door to door delivery on flight and shipping, and United Postal Services ( UPS).

Freight Forwarders

KAYE


Avenida dos

Direitos

Humanos

Area Delta

1, Dili

n/a

n/a

+67077259267

+6703310369

Fax: +6703310

369

Domestic and international removal, air and sea, packing and crating, warehousing/storage, customs clearance, hauling and distribution.

Handling Equipment

Companies

Timor Stevedores


Rua

Martires da Patria Bario Pite, Dili.

Director

 Constancio

Xavier

Guterres

cguterres.ts@gmail.com

+6703322109

+67077238766

Fax: +670331

2520

1 merlo telescopic

(6mt), 1 CAT (2mt), 2

Clark (12 & 8 mt), 1

Hyster (28 mt), 1 JCB

(6mt), 1 Kalmar

(48mt), 1 Manitou (4mt), and 1 Omega (32 mt).

Handling Equipment

Companies

Troy Logistics Services


Pante

Kelapa, DIli.

Owner

Manager

  Troy

Adams

 n/a

+67077325359

+6703310897

Fax: +670331

0898

1 Smv (45mt), 3

Caterpillar (28,16 & 2.5 mt), 1 Telescopic (7mt), and 1 TCM (3.5 mt).

Handling Equipment

Companies

Perkins Shipping


 Dili Port, Dili.

Operations Manager

Pedro Ricardo

 perkinsdili@hotmail.com

+6707231031

Fax: +670322

4133

3 forklifts with capacities of 16mt, 4 mt and 3mt which can be rented for 80, 30 and 25 USD per hour respectively.

Handling Equipment

Companies

WP Lorong Matan


Holdings,

Rua Villa Verde No 1,

Dili.

 n/a

wplm2007@yahoo.com

+67077235800

+6703324225

Fax: +6703324226

Sales & rental, Heavy equipment & machinery, services general and heavy transportation.

Handling Equipment

Companies

RMS Engineering and Construction

 n/a

Managing

Director

Richard Sippel

Richs@rmseandc.com.au

+6703313813

+67077231540

Fax:  +67033

12407

Cranes, concrete mixers, heavy machinery, general services and road repair equipment.

Handling Equipment

Companies

Gunnung Kijang


Av. Martires da Patria, Comoro, Dili

 n/a

oscarlima@timortelcom.tp, gunnungkijang@yahoo.com

+670332888,

+67077239999

Fax:  +67033

22251

General contractor, maintenance, supplier (bulldozers, beko loaders, trucking etc.)

Handling Equipment

Companies

Statewest Crane and Truck Hire

 Rua

Presidente

Nicolau

Lobato, Dili

 n/a

 n/a

+67077230607

+670331070 0

Fax: +670332

4553

Vehicles rental: 1X Franna 18-ton articulated all terrain cranes, 1X grove 20-ton all terrain cranes, 1X Hino 18-ton flat bed trucks (containers), 2X Isuzu flat bed trucks (8 tons). Vehicles maintenance and repairing.

Handling Equipment

Companies

United Hardware & Machinery


 Rua de

Colmera,

Dili

 n/a

psmarketingtl@yahoo.com

+67077279518

+6703322530

Constructions materials, water pumps, electrical materials, compressor, generators, bore machine, metal and medical oxygen, mobile house.

Electricity

Producers/ Distributors

EDTL


SoS

Electricity,

Water and

Urbanization

SoS

Electricity,

Water and

Urbanization

Januario da

Costa

Periera

Januario_dacosta@yahoo.com

+670 77230049

 n/a

Manual Labor

Providers

Konnekkto


Av. Martries da Patria,

Fatuhada,

Dili


employment.tyson@gmail.com

+670 7729

4345

Labor hire, staff placement, consultancy, training, management.

ISP Companies

Timor Telecom


 Sala No.7

Hotel Timor

Av. Dos

Martires da

Patria

(Caixa

Postal 135)

Dili

 n/a

 info@timortelecom.tp  http://www.timortelecom.tp

330 3350/
330 3351/
331 0262

Fax:  + 670330 3419

TT support services:

128 - Directory

Enquiries ($0.25 / mn) *

172 - TT Client Support

(free) *

177 - Internet Client

Support (free) **

ISP Companies

Telkomcel TL


TIMOR PLAZA, DILI

 n/a

care@telkomcel.tl  


http://www.telkomcel.tl

 +670 74123123

+670 73737373


Telkomcel support services:

123 - Directory

Enquiries ($0.25 / mn) *

 - Client Support

(free) *


ISP Companies

TELEMOR TL

 

CBD4 TIMOR PLAZA, COMOR

 n/a

https://www.telemor.tl/

Info@telemor.tl

 +670 76900005

TELEMOR support services:

122 - Directory

Enquiries ($0.25 / mn) *

188 - Client Support

(free) *


Suppliers of other commodities

Hidayat Unipessoal


 Av. Martires da Patria No

27, Comoro,

Dili

 n/a

www.solomonbrotherscorporation.com

 +6703322607

Fax:  +6703322696

Construction Materials and Services General road and building constructions since 1983

Suppliers of other commodities

Soloman Brothers


 Rua

Avenida

Cidade de

Lisboa, Dili

n/a

info@solomonbrotherscorporation.com

+67077290888

Architects, engineers, designers, consultants, surveyors, builders.

Suppliers of other commodities

The Tuah Hun Construction


 Rua Jacinto

Candido,

Bairo, Dili

n/a

easterndragondet@yahoo.com

n/a

Civil section, asphalt plant, quarry, building, equipment rental.

Suppliers of other commodities

Building Material Victoria Ltd


Rua

Mouzinho de

Albuquerque

4, Comoro, Dili

n/a

victorialtddili@yahoo.co.id

n/a

Suppliers of building materials.

Suppliers of other commodities

APAC Security Company


Av. Martires da Patria,

Fatuhada,

Dili

n/a

n/a

+670 3310218

Multiple security services, technology and hardware.

Suppliers of other commodities

Maubere Security


n/a

n/a


+670 77232908

Multiple security services.

Suppliers of other commodities

Startec Enterprises


Rua Jacinto

Candido 14

Audian, Dili

n/a

startecdili@hotmail.com

+67077233868

Fax: +6703323601

Generators, welders, pumps, light towers, solar panels and heaters.

Suppliers of other commodities

Bili Besi Bili Manu, PTE. Ltd.


 Rua

Colmera no.

5, Dili

n/a

marbella_gsa@yahoo.com

 +67077232789

Fax: +6703324929

Generators, generator spare parts, maintenance and repair, welding, electrical materials and installation.

Suppliers of other commodities

Zenit Computer


Rua

Francisco

Macado

Colmera, Dili

n/a

 nzi_y@yahoo.com

+67077249523

Hardware, software etc. Web design, web install and email server, database server, computer maintenance, connection local area network, wireless Internet connection.

Suppliers of other commodities

APM Infotech


Rua

Belarmino

Lobo, Dili

n/a

alcinodasilva@yahoo.com

+67077354334

Fax: 6733100230

Supply of computers, computer CPU, printers and security camera. Maintenance and repairing computers, data base, security camera installation and computers training.

Suppliers of other commodities

City Office Work

Rua 15 de

Outubro, Dili

n/a

clariss_cbctl@yahoo.com

+6703322172

Office furniture, stationary and office equipment (computers, printers, scanners, photocopy machine etc.), computer maintenance.

Suppliers of other commodities

Grafica Patria


Taibesi

Lahane

Oriental, Dili

n/a

n/a

 +670 7723 5192

Fax:  +6703321 907

Banners, books, brochures, bulletin, business cards, calendars, news letters, posters, stickers.

Suppliers of other commodities

Tam Electronics


Av.

Presidente

Nicolau

Lobato, Dili

n/a

henry@tamlec.com

+67077231078

Fax:  +6703313407

Electrical, generator, air conditioning, sales and service.

Suppliers of other commodities

Dili Air Con &

Electrical trading

Rua

Colmera,

Dili

n/a

n/a

+6703321727

+6703321011

Electronic good, air conditioning, fridges, other.


5 Timor-Leste Annexes

The following section contains annexes for additional information for the Timor-Leste LCA

5.1 Timor-Leste Acronyms and Abbreviations

Acronym Full name of the Agency / Organization
AWB Airway Bill
BL Bill of Lading
C&F Cost & Freight
CAA Civil Aviation Authority
CARE Cooperative for Assistance and Relief Everywhere
CFS Container Freight Stations
DDMC District Disaster Management Committee
DLCA Digital Logistics Capacity Assessment
DNAS National Department of Social Assistance 
DOC  Disaster Operations Center
FAO Food and Agriculture Organisation
GPRS General Pocket Radio Service
GRT Gross Register Tonnage
IATA International Air Transport Association
ICAO International Civil Aviation Organisation
IDPs Internally Displaced Persons
ILS Instrument Landing System
IMF International Monetary Fund
INGO International NGO
IOM International Organisation for Migration
ISPs Internet Service Providers
KVA Kilo Volt Ampere
LCA Logistics Capacity Assessment
MOU Memorables of Understanding
MT Metric Tons
MW Megawatt
n/a not available
NDB Non directional beacon
NDMD National Department Management Directorate
NDMP National Disaster Management Policy
NFI Non Food Items
NGO Non Governmental Organisation
OCHA Office of the Coordination of Humanitarian Affairs
RC Resident Coordinator
RoRo Roll on Roll off
T Tons
T&D Transmission and Distribution
TEUs Twenty Foot Equivalent Units
THC Terminal Handling Charge
UNAIDS Joint United Nations Programme on HIV/AIDS
UNCT United Nations Country Team
UNDP United Nations Development Programme
UNEP United Nations Environmental Programme
UNCT United Nations Country Team
UNDP United Nations Development Programme
UNEP United Nations Environmental Programme
UNESCO United Nations Educational, Scientific and Cultural Organization
UNFPA United Nations Population Fund
UNHAS United Nations Humanitarian Air Service
UNHCR United Nations High Commissioner for Refugees
UNICEF United Nations Children's Fund
(V)HF (Very) High Frequency
VOR VHF omnidirectional radio range
V-SAT Very Smart Aperture Terminal
WASH Water, Sanitation and Hygiene
WCO World Customs Organisation
WFP World Food Programme
WHO World Health Organisation
WVI World Vision International