Palau
Country Name |
Republic of Palau |
---|---|
Official Country Name |
Republic of Palau |
Table of Contents
2 Palau Logistics Infrastructure
2.1 Palau Port of Koror
Port Overview
The Port of Malakal is the main port of Palau, and is situated on Malakal island, adjacent to Koror Island. The port is situated in a protected lagoon area and is serviced by shipping companies Kyowa, Matson Navigation and PIL/ Mariana Line routes from Guam and Asia. The port has two main docks, each able to handle vessels up to 500 ft in length. Access to the port is via channels through the outer reef. There are 2 docks of 164m and 154m respectively with a safe draft of 9m and with a self-imposed draft of 7m.
The port is owned and operated by a private company who also undertakes all terminal services and cargo handling. Freight movement is predominantly containerised, with 200-400 containers received each month, and approximately 100 mt of bulk break cargo per month.
Malakal port lies adjacent to the fisheries port, owned and operated by Tan Holdings. This neighbouring dock facility is for the exclusive purposes of unloading fishing vessels and packaging for export, and does not handle general cargo.
Key port information can be found at: http://www.maritime-database.com
Port Location and Contact |
|
---|---|
Country |
Republic of Palau |
Province or District |
Malakal |
Nearest Town or City with Distance from Port |
Koror, 3 Km |
Port's Complete Name |
Port of Malakal |
Latitude |
7.331256 |
Longitude |
134.456967 |
Managing Company or Port Authority |
Belau Transfer and Terminal Company |
Management Contact Person |
Aric Nakmura- Operations Manager |
Nearest Airport and Airlines with Frequent
International |
Palau International Airport United Airlines Japan Airlines Korean Airlines China Airlines |
Port Picture
Gantry crane unloading containers Secondary dock with refuelling point
Port Features:
- Main Gate and Security
- Main Dock
- Secondary Dock and refuelling point
- Offices BTTC Stevedores and Shipping Agents
- Customs Office
- Quarantine Office
- Transit Warehouse (Bulk Break and LCL Goods)
- Maintenance facilities
- Container Storage
Description and Contacts of Key Companies
Belau Transfer and Terminal Company (BTTC) is a private operator and undertakes all terminal services and stevedoring activities at the port. BTTC leases the port premises from the Koror State Government and is responsible for all activities and operations at the port, providing freight delivery services to customers.
For more information on port contacts, please see the following link: 4.4 Port and Waterways Companies Contact List
Port Performance
The Port of Malakal is the main shipping port in Palau. The port handles approximately 200 containers per month but this volume can double at peak times. 50% of the containers imported are for the 3 major supermarket chains: WCTC, Surangel and Payless. Approximately 20% of the containers are refrigerated. The port itself handles approximately 6-8 cargo vessels per month that are almost exclusively container freight; Kyowa line and PIL Eurasia/MIL lines provide scheduled services to Koror.
Container arrival per month varies depending on the time of year and infrastructure projects being undertaken. Historically, freight volumes increase during November to April, due to Thanksgiving and Christmas holidays. During major infrastructure programs, maximum handling has previously reached 500 containers per month, not including tonnage moved for bulk break.
Containers must all be unloaded by gantry crane, as no container cranes are available at the dock. Depending on the ships’ gantry crane and operator capacity, containers can generally be unloaded at a rate of 6-10 per hour.
The port is generally not congested, and even at peak times, handling equipment availability has not caused any major bottlenecks. Port handling equipment is in a fair to good condition but only a small amount of equipment is available.
Handling Figures for 2017 |
|
---|---|
Vessel Calls |
100 |
Container Traffic (TEUs) |
4000 - approximately 25% of containers are 40’ |
Handling Figures Bulk and Break Bulk for 2017 |
|
---|---|
Bulk (mt) |
Unknown |
Break bulk (mt) |
1200 mt |
Seasonal Constraints | ||
---|---|---|
Occurs |
Time Frame |
|
Cyclone Season |
Yes |
July to December but has minimal or no effect on port operations. |
Major Import Campaigns |
Yes |
Adhoc - import volumes increase as infrastructure projects occur in and around Palau. |
Other Comments |
Discharge Rates and Terminal Handling Charges
For information on port rates and charges, please see the following link: http://www.belautransfer.com/
Berthing Specifications
Type of Berth |
Quantity |
Length (m) |
Maximum Draft (m) |
Comments |
---|---|---|---|---|
Conventional Berth |
1 x Main Berth |
160m |
9 (7m safe draft) |
Due to sediment build up following tropical cyclones in 2012/13,
7m is |
Secondary Berth |
155m |
9 (7m safe draft) |
||
Container Berth |
N/A |
|||
Silo Berth |
N/A |
|||
Berthing Tugs |
None |
Pilots are used. |
||
Water Barges |
None |
|
For more information see: http://ports.com/micronesia/malakal-harbor/
General Cargo Handling Berths
Cargo Type | Berth Identification |
---|---|
Imports - Bagged Cargo |
N/A |
Exports - Bagged Cargo |
N/A |
Imports and Exports - RoRo |
There is no specialised RoRo facility at the Dock - Kyowa
Lines |
Other Imports |
Port Handling Equipment
The port equipment is owned and managed by the private operator BTTC. The handling equipment is in good condition with two top loaders and a heavy forklift available. Smaller forklifts for movement of palletised freight are available and in good condition. The top loaders move all containers from dockside to storage, and load all tractor trailers for delivery. While 40ft containers are handled regularly, an ideal maximum of 20mt deadweight is requested due to limitations on the equipment handling capacity.
There are no tug masters and all containers are stacked and loaded directly onto the delivery equipment (being trailer chassis) by top loaders or forklifts. BTTC maintains 5 prime mover/tractors for deliveries that are all in a fair to good condition.
Equipment | Available | Total Quantity and Capacity Available |
Comments on Current Condition and Actual Usage |
---|---|---|---|
Dockside Crane |
No |
||
Container Gantries |
No |
||
Mobile Cranes |
No |
||
Reachstacker |
Yes |
|
|
RoRo Tugmaster (with Trailer) |
No |
||
Grain Elevator with Bagging Machines |
No |
||
Transtainer |
Yes |
Fuel transtainers handled the same as containers | |
Forklifts |
Yes |
|
32 mt top loader and heavy forklift 42 mt top loader
Container trailers Prime mover/tractor for container delivery
Container Facilities
While almost all freight moves through the port in containers, the port has no dedicated container facility and operates as a general port. Bulk break goods are stored adjacent to the secondary wharf and transit warehouse.
Container marshalling and storage area Container storage area dock side
Facilities | 20 ft | 40 ft |
---|---|---|
Container Facilities Available |
N/A |
N/A |
Container Freight Station (CFS) |
N/A |
N/A |
Refrigerated Container Stations |
Not available |
Not available |
Other Capacity Details |
Unknown |
|
Daily Take Off Capacity |
Unknown |
|
Number of Reefer Stations |
None |
None |
Emergency Take-off Capacity |
Dependent on vessel |
Dependent on vessel |
Off take Capacity of Gang Shift |
Malakal port has no reefer stations for the siting and temporary powering of refrigerated containers. Unloading and dispatch from the port for customers with reefer containers (e.g. main supermarkets) are synchronised and planned, to ensure containers are dispatched to the consignees site directly upon unloading from the vessel. It is often the case that reefer containers are unloaded within 4-6 hours of discharge from the vessel.
In case of emergencies, generators can be provided for temporary power solutions.
Customs Guidance
The Bureau of Customs, Revenue and Taxation (BCRT) office is located adjacent to the port gate entrance. The office houses customs inspectors whose responsibility it is to inspect all incoming goods and containers prior to clearance.
The main customs office is situated across the main road 1km from the port entrance on Malakal Island This is where processing of the payment of taxes and revenues is undertaken once goods have been inspected by the port officers. Customs officers inspect 98% of all goods coming onto the Port. It is becoming more common for the majority of containers arriving in country. This requires customs officers to be at the point of unloading, once delivered. BCRT has 8 customs inspectors as part of a mobile team to undertake this task.
The process for clearing goods is firstly to advise the main customs office at Malakal of incoming goods and provide all necessary documentation. All details of the consignment are then entered on the data base and once unloaded goods can be inspected by Customs inspectors at the port. Once the accuracy of content has been confirmed and all have been taxes paid (if applicable), the main office will authorise release.
The process can be completed within 1-2 days and during a time of emergency can be reduced to several hours.
For more information on customs in Palau, please see the following link: 1.3 Customs Information
Terminal Information
MULTIPURPOSE TERMINAL
There are no specialist facilities at the port, and the port operates as a basic general container and handler of bulk break goods. The port only operates ground handling equipment of top loaders and forklifts to move items once unloaded.
GRAIN AND BULK HANDLING
There are no bulk handling facilities.
MAIN STORAGE TERMINAL
There is only one main storage warehouse at the port which is currently used for bulk break and LCL goods. Whilst the area is small, the space is available for the storage of goods in a disaster as a transit area.
Storage Type |
Number of Storage Facilities |
Area (m2) |
---|---|---|
Bagged Cargo |
||
Refrigerated Cargo |
None |
|
General Cargo |
1 used for commercial LCL and Bulk break goods |
600m3 |
LCL and bulk break goods in storage in transit warehouse Transit warehouse
Stevedoring
All terminal and stevedoring services are provided by a single, private company, BTTC. BTTC also provide services as a shipping agent for Kyowa and local transport services. BTTC Offices are located adjacent to the security gate opposite the Quarantine Offices at the port.
All ships operating at the port require gantry cranes to load/unload all container freight. The Kyowa line uses RoRo vessels for the shipment of vehicles which also fall under the responsibility of BTTC.
Stevedoring services are mechanical, as are terminal services; the labour component is for the unstuffing of containers. During an emergency, additional labour can be provided by BTTC if needed.
Hinterland Information
Containerised freight is moved out of the port by container trailers and prime movers by BTTC. BTTC has no side unloading trailers, therefore any containers being unloaded from the trailer require a crane to be used. This is charged at an hourly rate. BTTC has 40 trailers, 15 of which can handle 40’ containers.
Refrigerated containers are treated as a priority, as no reefer stations are available at the port. As such, prime movers and trailers are directly loaded for dispatch to customers, and the major customers unload the container in a matter of hours. For the most part, the trailers are returned well within the demurrage-free period.
Consignees have 7 days after vessel departure to unload containers. BTTC owns 5 x prime movers /tractors. Contact BTTC directly for demurrage rates.
Port Security
Palau has been a signatory to the IMO ISPS Code since 2011. The port is fenced, with access permitted through a manned security gate. All visitors to the port require photo ID which must be left at the security gate upon entry.
Appointments for meetings for first visits are essential, otherwise access is likely to be denied.
Security | |
---|---|
ISPS Compliant |
Yes |
Current ISPS Level |
Unknown |
Police Boats |
Not dedicated (marine surveillance patrol boats |
Fire Engines |
No |
2.2 Palau Aviation
Aviation Overview
Key airport information may also be found at: http://worldaerodata.com/
Palau has only 3 airport/airfield facilities throughout the country. The main international airport in Palau is in Airai State, near Koror, and is operated under FAA and US air traffic control. There are also two small airfields located on the islands of Peleliu and Angaur to the South of Babeldoab. Both airfields are managed and operated by their respective states.
The aviation sector in Palau is small and relies primarily on tourism. There are approximately 30 flights per week into and out of Palau. Palau is an international tourist destination, and is serviced by United Airlines, Japan Airlines, Korean Air and China Airlines through international scheduled flights that all land at Palau International Airport.
Charter carriers also service Palau with Smile Airlines providing tourist charters from China. Boeing 737-600 are the most common type of aircraft used.
Cargo services are provided by United Airlines Cargo, as part of the almost daily scheduled route, and by Asia Pacific Air (APA), a subsidiary of Tan Holdings, who provide Air Cargo charter out of Guam.
Domestic carriers are limited to small tourist charter airlines Belau Air and Pacific Missionary Aviation (PMA). PMA is based in Yap, in Federated States of Micronesia (FSM), who provide charter services to outer islands and around Palau if required.
The Main Palau International airport is regulated by the US FAA, and routinely undertakes operational and safety compliance reviews. The airport has two aprons and approved future improvements include:
- Hanger construction at North Parking Apron (Commenced)
- Fuel Banker installation at North Apron
- Main Terminal extension
For more information on government agency and airport company contact information, please see the following links: 4.1 Government Contact List and 4.5 Airport Companies Contact List
Procedures for Foreign Registered Aircraft
Foreign Aircraft operating in Palau are separated under two
different regimes for the purposes of registration. They are:
1. Aircraft operating in Palau as a domestic service,
and,
2. Aircraft operating internationally but flying into
Palau.
Aircraft operating on commercial domestic routes in Palau are required to register with the National Aviation Authority through the Bureau of Aviation. Application is up to public notice; over a 15-30-day period objections are determined and a ruling is made after the 30-day period.
In each case the carrier is required provide the following:
- Aircraft Operational Certificate
- Insurance
- Airmen certification
Once this documentation has been provided multiple landing application can be applied for through the Bureau of Aviation.
Please refer to link for information and documentation: https://skyvector.com/airport/ROR/Babelthuap-Koror-Airport
2.2.1 Palau International Airport – Roman Tmetuchl International Airport
Airport Overview
The airport covers an area of 480 acres (190 ha), at an elevation of 176 feet (54 m) above sea level. It has one runway, designated 9/27 with an asphalt and concrete surface and measures 7,200 by 150 feet (2,194 x 45 m). The airport handles about 200,000 passenger movements per year, and operates approximately 30 flights per week scheduled and chartered.
The main passenger carriers are United Airlines, Korean Air, Delta Airlines, and Japan Airlines. Scheduled air cargo freight services are provided by United Airlines as part of their passenger services, with APA Asia Pacific Air providing chartered cargo services.
The airport maintains ARFF emergency rescue services compliant with FAA regulations. The ARFF maintains two quick response tankers on call 24/7, located at the airport.
Airport Location and Contact |
|
---|---|
Country |
Republic of Palau |
Province or District |
Airok |
Nearest Town or City with Distance from Airport |
Koror, 10km |
Airport’s Complete Name |
Roman Tmetuchl International Airport |
Latitude |
072.202N |
Longitude |
134.3239E |
Elevation (ft and m) |
176ft/54m |
IATA Code |
ROR |
ICAO Code |
PTRO |
Managing Company or Airport Authority |
Bureau of Aviation |
Management Contact Person |
Peter Polloi |
Open From (hours) |
6pm (Scheduled operating hours) |
Open To (hours) |
4am (Scheduled operating hours) The airport remains open with emergency |
Airport Picture
Airport Features:
- Terminal
- Maintenance Facilities
- Ground Handling Services and (Old Terminal)
- Palau Helicopters
- Hard Stand (South and Main Apron)
- North Apron
- Parking
- Emergency Services- ARFF services and flight control
monitoring
Description and Contacts of Key Companies
Airport Operation
The airport is operated by the Bureau of Aviation (BoA), and the Director also undertakes the role of airport manager. The BoA is responsible for overseeing all activities at the airport, for all flight service and flight permit cargo, as well as passenger related activities and services.
International Carriers
The main international carriers are United Airlines, Japan Airlines, Korean Airlines and China Airlines. Delta Airlines also currently service Palau, however, the company has indicated that it will withdraw services by mid-2018. Charter airlines such as Smile Airlines from China also fly charter routes into Palau for tourists.
Asia Pacific Airlines (APA) also fly into Palau on freight charter services using 767-200 and 737-200, but do not provide a regular schedule.
Cargo Handling
United Airlines provides the main freight air services out of Palau to Guam. Cargo is then transhipped in Guam to other international carriers. United has its own ground handling services for its flights.
Belau Transfer and Terminal services (BTTC) provides ground handling services for all other airlines.
Passenger Services:
- Aircraft Receipt & Dispatch
- Missing Luggage Assistance
- Crew Transport Arrangement
- Load Control Facilitation
- Passenger Check-In
- VIP Handling
- Special Needs Passenger Assistance
- Boarding Gate Passenger Reconciliation
- Charter Service Facilitation
- Departure Control
- Passport Control
Ramp Services:
- Cabin Cleaning
- Aircraft Marshalling
- Lavatory Servicing
- Cargo Handling
- Baggage and Cargo Loading & Unloading
- Aircraft Pushback & Towing
- Aircraft Receipt & Dispatch
- Food & Beverages Catering (if requested)
CTSI – Handles Air Pacific Asia Japan Airlines
Fuel
Blue Bay refueling services provide all Jet A1 refueling services at the airport. Supplies of Avgas must be arranged privately.
For more information on airport contacts, please see the following link: 4.5 Airport Companies Contact List
Information on some aviation service providers can be found at: http://www.azfreight.com/
Passenger and Cargo Performance Indicator
The airport currently handles 200,000 passengers per year. The old terminal is currently used as the freight and customs terminal, adjacent to the passenger terminal. Extensions to the passenger terminal are due to commence in 2018, to improve passenger flow and capacity. These extensions will cover the area of the cargo terminal. The cargo terminal will be relocated to the western side of the passenger terminal.
Performance for 2017 | |||
---|---|---|---|
Per Year |
Per Month |
Per Day |
|
Total Aircraft Movements |
1440 |
120 |
4 |
Total Passengers |
200,000 inbound and outbound |
||
Total Capacity of the Airport (mt) |
10-50 |
||
Current Activity of the Airport (mt) |
|||
Current use by Humanitarian Flights |
None |
The airport handles a small amount of incoming cargo through the scheduled United Airlines flight service. UA also has the contract to provide postal services to Palau. The predominant cargo movement (by weight) is that of fresh fish exports, which are sent via UA to different destinations and are hubbed in Guam. Fresh fish makes up approximately 4 mt per day, shipped in 120 kg boxes.
Charter flights via APA are available, with export orders over 20 mt.
The airport ground handlers maintain a range of handling equipment from HiLo platforms to 5-7 mt forklifts. HiLo handling equipment is in a fair condition, but forklifts and loading conveyor ramps are well maintained.
Runways
Runway condition is excellent with resurfacing having been undertaken in 2008.
Runway # 9 |
|
---|---|
Runway Dimensions |
2195m X 60m |
Orientation |
090 magnetic, 091 true |
Surface |
Asphalt/Concrete |
Runway #27 |
|
---|---|
Runway Dimensions |
2195m X 60m |
Orientation |
270 magnetic, 271 true |
Surface |
Ashphalt/Concrete |
Helicopter Pad(s)
There are no dedicated helicopter pads at the airport. Helicopters services (Palau helicopters) use the main apron and hard stand for flight operations.
Airport Infrastructure Details
The airport operates under US FAA standards and as such operates at an international standard. The airport has two aprons; the main apron has 3 hard stands and 3 air bridges. The north, or secondary apron is currently used for charter aircraft parking. Facilities are well maintained and all are operational. Ground handling equipment is operated by United Airlines and BTTC, and are in fair to good condition.
Customs |
Yes |
JET A-1 fuel |
Yes, available through Blue Bay Petroleum |
---|---|---|---|
Immigration |
Yes |
AVGAS 100 |
Not publicly available.
Aircraft operators |
Terminal Building |
Yes |
Single Point Refuelling |
Yes, 3 points, one on each hard stand |
Passenger Terminal |
Yes |
Air Starter Units |
Yes |
Cargo terminal |
Yes |
Ground Power (mobile) |
Yes |
Pax Transport to Airfield |
Airbridge |
Ground Handling Services |
Yes |
Control Tower |
ARFF tower |
Latrine Servicing |
Yes |
Weather Facilities |
Yes |
Fire Fighting Category (ICAO) |
ARFF |
Catering Services |
Yes, upon request |
De-icing Equipment |
N/A |
Base Operating Room |
Yes |
Parking Ramp Lighting |
Yes |
Airport Radar |
No |
Approach & Runway Lights |
Yes |
NDB |
VOR |
||
ILS |
Airport Operating Details
Operating Details | |||
---|---|---|---|
Maximum Sized Aircraft that can be Offloaded on Bulk Cargo |
C130/737 200 |
||
Maximum Sized Aircraft that can be Offloaded on Pallet |
C17/C130 |
||
Total Aircraft Parking Area (m²) |
25,000 m2 |
||
Storage Area (m3 and mt) |
|||
Handling Equipment |
|||
Elevators / Hi Loaders |
Yes |
Max Capacity (mt) |
4mt |
Max Height (m) |
5m (estimate) |
||
Loading Ramps |
Yes |
||
Other Comments |
Forklifts - 4: 3mt to 7 mt |
Customs Guidance
The Bureau of Customs and Border Protection has an office located at the cargo terminal, and handles customs clearance for all passenger flights and clearance for all incoming cargo. As long as all documentation is provided, cargo clearance is completed in a matter of hours and can be facilitated on-site if the consignee is present in the office. Opening hours are 8.00-4.30pm daily.
For more information on customs in Palau, please see the following link: 1.3 Customs Information
Storage Facilities
Currently, the only storage facilities available are at the old terminal building where Belau Transfer and Terminal Services are based. United Airlines maintain a small storage facility for incoming freight.
United Airlines storage Belau Transit and Terminal Co Offices and storage
Airfield Costs
NAVIGATION CHARGES
Navigation charges are moderate, with basic charges covering requirements.
Charges |
||
---|---|---|
0 – 13000 Class A |
13000 above Calls B |
|
Navigation (per journey) USD - $ |
N/A |
N/A |
Landing USD - $ |
$1.20/400kg |
$250 |
Night Landing USD - $ |
N/A |
N/A |
Night Take-Off USD - $ |
N/A |
N/A |
Parking |
$0.35/400kg |
$1.75 for each use |
Handling Charges/Apron/Gate |
$0.25/400kg |
$250 |
FUEL SERVICES CHARGES
Blue Bay Petroleum provides all Jet A1 fuel at the airport. Avgas supplies, however, must be arranged and provided privately. Fuel brokers are commonly used for the provision and charges for fuel.
Price per Litre USD - $ |
|
---|---|
Jet A-1 |
$ 0.92 |
Avgas |
N/A |
Fuel brokers can also be used to facilitate supply and payment for fuel.
CARGO TERMINAL CHARGES
United Airlines handle the bulk of incoming cargo due to their regular service, however rates can only be provided on a case by case basis.
Import Charges |
||
---|---|---|
Type of Charge |
Rate USD - $ per kg |
Comments |
Handling Charge |
$1.00Kg indicative rate only |
Consignment-dependent: $3 per consignment for customs clearance. |
Break Bulk Fee |
N/A |
|
Diplomatic Mail |
N/A |
|
Strong Room – per consignment |
N/A |
|
Cold Storage Fee |
Unknown |
|
Delivery Outside Normal Working Hours |
N/A |
|
Preparation of substitute AOA – |
Unknown |
|
Storage per Day |
N/A |
|
Export |
||
Handling Charges – Unpalletised Cargo |
N/A |
Handling charges for export are consignment-dependent for all goods. |
International Air Waybill |
||
Local Air Waybill |
||
Air Way Bill Amendment - Cancellation |
||
Air Way Bill Documentation |
||
Diplomatic Mail |
||
Storage Charges per Day |
AIRBRIDGE CHARGES
Airbridge charges are $200 per use.
Security
The airport perimeter is fully fenced and entry to the apron area is through a security gate between the passenger and cargo terminal. Photo ID must be shown to enter and access is for authorised personnel only.
2.2.2 Palau Peleliu Airfield
Airport Overview
The airport resides at an estimated elevation of 9 feet (3 m) above sea level. It has one runway, designated 4/22 with a gravel surface measuring 6,000 by 40 feet (1,828 m x 12 m). In 1987, the airport had 1,500 air taxi aircraft operations, however today the runway is in poor condition, has not been maintained and has no scheduled flights.
The airfield is in generally fair condition and can only be used with some maintenance and clearance activities, due to vegetation inundation on the runway. There are no facilities or support infrastructure at the airfield.
Airport Location and Contact |
|
---|---|
Country |
Republic of Palau |
Province or District |
Peleliu |
Nearest Town or City with Distance from Airport |
Kloulklubed, 5 km |
Airport’s Complete Name |
Peleliu Airfield |
Latitude |
07.00000000 N |
Longitude |
134.235197 E |
Elevation (ft and m) |
9ft / 3m |
IATA Code |
|
ICAO Code |
|
Managing Company or Airport Authority |
Peleliu State Government |
Management Contact Person |
|
NGO and/or UN Presence at Airport? |
No |
Airport Picture(s)
Vegetation on Peleliu Airfield (2018)
Runway(s)
Runway #4/22 |
|
---|---|
Runway Dimensions |
6000 x 40 ft. / 1829 m x |
Runway Orientation |
SW-NE |
Runway Surface |
Gravel and Grass |
Runway Condition |
Poor, first 1000 ft unusable |
Airport Infrastructure Details
Infrastructure | |||
---|---|---|---|
Passenger / Cargo Security Screening |
No |
Runway Lighting |
No |
Refuelling Capacity |
No |
Ground Handling Services |
No |
Air Traffic Control |
HONOLULU CONTROL FACILITY CENTER |
Fire Fighting Equipment |
No |
Weather Information |
Aircraft Parking Space |
Yes |
|
Navigation Aids |
No |
Perimeter Fencing |
No |
Windsock |
No |
Fuel Services Charges
There is no fuel available.
Royalties / Non-Objection Fees (NOFs)
NOFs to be negotiated with the Peleliu State government.
2.2.3 Palau Angaur Airfield
Airport Overview
The airport resides at an estimated elevation of 9 feet (3 m) above sea level. It has one runway designated 4/22, with a gravel surface measuring 6,000 by 40 feet (1,828 m x 12 m).
The airfield only receives infrequent tourist charter flights but has the capacity to accommodate larger aircraft such as C130s, should the need arise. Any such arrangement must be made through the state government.
Airport Picture
Airport Location and Contact |
|
---|---|
Country |
Republic of Palau |
Province or District |
|
Nearest Town or City with Distance from Airport |
Ngaramash, 1 km |
Airport’s Complete Name |
Angaur Airfield |
Latitude |
6.9000000 |
Longitude |
134.1500000 |
Elevation (ft and m) |
|
IATA Code |
|
ICAO Code |
|
Managing Company or Airport Authority |
Angaur State Government |
Management Contact Person |
A. SUZUKY |
NGO and/or UN Presence at Airport? |
No |
Runway(s)
Runway #5/23 |
|
---|---|
Runway Dimensions |
7000 x 150 ft. / 2134 x |
Runway Orientation |
|
Runway Surface |
Gravel |
Runway Condition |
Fair |
Airport Infrastructure Details
Infrastructure |
|||
---|---|---|---|
Passenger / Cargo Security Screening |
No |
Runway Lighting |
No |
Refueling Capacity |
No |
Ground Handling Services |
No |
Air Traffic Control |
No |
Fire Fighting Equipment |
No |
Weather Information |
No |
Aircraft Parking Space |
Yes |
Navigation Aids |
No |
Perimeter Fencing |
No |
Windsock |
No |
|
Fuel Services Charges
There is no fuel available.
Royalties / Non-Objection Fees (NOFs)
NOFs need to be negotiated with the state government.
2.3 Palau Road Network
Palau has approximately 85 km of highways and approximately 36 km of unsealed roads. Driving is on the right and the speed limit is 40 km/h (25 mph).
In 2017, resurfacing and repair began for the main loop road on Babeldoab under the Compact Agreement and was completed in 2018. The main loop road is therefore in excellent condition. Peripheral road, surfaced with gravel are also in good condition and regular maintenance continues to be undertaken on them. The specifications of the compact road construction, undertaken through the US Army Engineering contingent, follow the American Association and State Highways Transportation official policy of geometric design for highway and streets.
A small road network also exists on Peleliu and Angaur islands. Peleliu has approximately 4 km of sealed road from the port to the main town – the rest is unsealed.
The Babeldoab loop road is mainly inland and significantly above sea level, with the exception of the eastern side near Karaeru, where the road crosses a low lagoon area by causeway. Causeways between Koror Meyungs and Malakal are also the only road-access connections between the southern Babeldoab islands.
Koror Bridge
Access from the main island of Babeldoab to Koror is by way of a suspension bridge. This bridge collapsed in 1996 but was rebuilt and now acts as a critical link between the islands. Causeways also connect Koror to Malakal Island and to Meyungs west of Koror Island.
Suspension bridge connecting Airai to Koror. Causeway connecting Koror to Meyungs Island.
For more information on government contact details, please see the following link: 4.1 Government Contact List
Distance Matrix
Distances from Capital City to Major Towns (km) |
||||
---|---|---|---|---|
Koror |
Tmetuchl |
Melekeok- |
Imetang |
|
Koror: Business Capital |
7 |
23 |
43 |
|
Tmetuchl International Airport |
7 |
16 |
36 |
|
Melekeok National Capital Building |
23 |
16 |
16 |
|
Imetang |
43 |
36 |
16 |
Travel Time from Capital City to |
||||
---|---|---|---|---|
Koror |
Airai (Airport) |
Melekeok- |
Imetang |
|
Koror Business Capital |
0.5 |
<1 |
<2 |
|
Tmetuchl International (Airport) |
0.5 |
<1 |
2 |
|
Melekeok National Capital Building |
<1 |
<1 |
1-2 |
|
Imetang |
<2 |
2 |
1-2 |
Road Security
The speed limit is 25mph/40kmph. Vehicles must slow down through villages and drive through at a respectful pace without loud music. There are no issues with road security. Tourists pose the greatest road safety issues, due to the use of RHD cars driving on the right side of the road.
Weighbridges and Axle Load Limits
There are no weighbridges in the road network, nor are there mandatory or regulated mass limits for vehicles apart from the Koror bridge - vehicle configuration allows for the transport of 40ft containers, indicating that road surface loads are easily able to carry 50 mt without affecting the road surface.
The most common configuration for a heavy vehicle is a 3-axle prime mover, with a dual-axle trailer transporting a net load of 20-25 mt.
Road Class and Surface Conditions
Babledoab Island
Main Loop Road
Main loop road is in excellent condition with a sealed surface. It is well-maintained and well-drained.
Peripheral Roads (to villages and communities)
Peripheral road off main loop road. Gravel surface is well-drained and regularly maintained.
2.4 Palau Railways
There are no railways in Palau.
2.5 Palau Waterways
Waterways and Inter-Island Overview
As with many North Pacific countries, the remote, outer island geographic nature means inter-island shipping or transport is the predominant form of people and freight movement between the islands. Palau itself is made up of 9 inhabited islands. With the majority of the population living on Babeldoab, the main Island of Palau. The states of Peleliu, Angaur and Kayangel all lie within 100 km of Koror. Only Peleliu and Angaur have their own ferry boats for regular inter-island services. The Islands of Hatohobi and Sonsorol in the South-West are the furthest inhabited outer islands and are serviced every 3 months by their states, who charter a local dive vessel. Local private dive companies operate a large variety of boats, from small 10-person skiffs to larger dive vessels.
Climatic conditions are the main limiting factor and bottleneck for the islands. Any high winds will affect ocean swell outside the lagoon, making seagoing voyages difficult in small boats.
For more information on government contact details, please see the following link: 4.1 Government Contact List
Company Information
The vessels operating between Koror, Peleliu and Angaur are owned and operated by their respective state governments. Koror state does not own any large nationally-available ferry or cargo vessels. The Hotohobie and Sonsorol state governments charter vessels for supply to their respective islands.
Due to the large tourism industry in Palau being based around diving, there are a large number and variety of dive vessels available for charter. This can range from smaller 22-seater passenger tenders to larger vessels with cabins and cargo area able to accommodate up to 50 people.
Sarangel and Sons, a major family-owned company with construction, wholesaling and retailing operations, operate their own tug and barge for transport of construction materials and equipment to the outer islands. This tug/barge configuration is available for chartering.
For more information on waterway company contact details, please see the following link: 4.4 Port and Waterways Companies Contact List
Passenger Carrying Capacity |
||
---|---|---|
Peleliu State |
Angaur State |
|
Number of |
1 |
|
Number of |
2 |
|
Number of |
||
Number of |
Passenger Carrying Capacity |
|||
---|---|---|---|
Sorangel And Sons |
Peleliu State |
Angaur State |
|
Boats |
|||
Number of Boats |
2 |
||
Tonnage / Volume Carrying Capacity (mt / m3) |
50 m |
20 mt | |
Barges |
|||
Number of Barges |
1 |
||
Tonnage / Volume Carrying Capacity (mt / m3) |
200 |
||
Tugs |
|||
Number of Tugs |
1 |
||
Tonnage / Volume Carrying Capacity (mt / m3) |
Vessel Pictures
Peleliu State Ferry Nippon Maru II Odesangel Dil RoRo Ferry –Peleliu State
Regina IV Angaur State Ferry Traditional Raft for lagoon fishing
Travel Time Matrix
Travel Time from (Hours) |
|||||
---|---|---|---|---|---|
Koror |
Peleliu |
Angaur |
Kayangel |
Hatohobi |
|
Koror |
2-3 hrs |
3 hrs |
2-3 hrs |
28 hrs (patrol boat) |
|
Peleliu |
2-3 hrs |
1 hr |
3-4 hrs |
26 hrs |
|
Angaur |
3 hrs |
1 hr |
3-4 hrs |
26 hrs |
|
Kayangel |
2-3 hrs |
3-4 hrs |
3-4 hrs |
30 hrs |
|
Hatotobi |
28 hrs (patrol boat) |
26 hrs |
26 hrs |
30 hrs |
Key Routes
Key Route Information Domestic / International |
|
|||
---|---|---|---|---|
From: Koror To: Peleliu |
From: Koror To: Angaur |
From: Koror To: Kayangel |
From: Koror To: Hatohobi |
|
Total Distance (km) |
70 |
70 |
550 |
|
Width (m) |
Broadest: |
Broadest: |
Broadest: |
|
River Flow (m³ / second) |
N/A |
N/A |
N/A |
N/A |
Seasonal Effects |
During high wind period between November and April creating high
seas |
|||
Maximum Weight and Size of Vessels |
|
|||
Regular Traffic Passenger / Cargo |
State Ferry daily |
State Ferry 3 x week |
Small charter Vessels only |
Every 3 months Government |
Companies Operating Along the Route |
N/A |
|
||
Security Concerns |
None |
None |
None |
|
Main Ports |
Direct |
Direct |
Direct |
Direct |
Port Information
Key Port Information |
|||
---|---|---|---|
Koror (Domestic) |
Peleliu (Domestic) |
Angaur (Domestic) | |
Location |
Malakal |
Peleliu |
Angaur |
Contact Information |
Peleliu Transport Authority |
Angaur Transport Authority |
|
Connections with other Transport Means |
Road/International Airport |
Road |
Road |
Storage Capacity (m2 and m3) |
None |
None |
None |
Handling Equipment |
None |
None | |
Customs Clearance Available |
No |
No |
No |
Other Comments |
Outer Islands Ports and Docks
1. Babeldoab Island |
|||
---|---|---|---|
Name of Landing |
State |
Dock/Landing point coordinates |
Location Photo |
Bkurrengel Dock
|
Aimelak State |
N 07.4400303086 E 134.4723263749 |
|
Kamasang Dock
|
Aimelak State
|
N
07.4164972147 |
|
Marina |
Airai |
N 07.3638163123 |
|
Dock former pontoon bridge point |
Koror |
N
07.3621295487 |
|
Marina Airai |
Airai |
N
07.3622190958 |
|
Uchulangos Dock |
Airai State |
N 07.3583163677 |
|
Melekeok Jetty |
Melekeok |
N 07.4903251725 |
|
Urung Dock |
Ngaraard State |
N 07.6435730125 |
|
Oketol Dick |
Ngarchelong State |
N 07.6881249781 |
|
Ngardamau Dock |
Ngaramau State |
N 07.6090198730 |
|
Bkulangriil Dock |
Ngaremlengul State |
N 07.5244909041 |
|
IboBang Dock |
Ngatpang State |
N
07.4935464562 |
|
Kamesang Dock
|
Ngatpang State |
N
07.4959210009 |
|
Miked Dock |
Ngatpang State |
N
07.4879092058 |
|
Ngiwal Jetty |
Ngiwal State |
N
07.5574301295 |
|
Imekang Dock and Ramp |
Nqiwal State |
N
07.5372600827 |
|
Ngkeklau Dock |
Ngaraad State |
N
07.6232645593 |
|
Ollei Dock |
Ngarchelong |
N
07.7190099497 |
2. Koror |
|||
---|---|---|---|
Name of Landing |
State |
Dock/Landing point coordinates |
Location Photo |
Malakal Port |
Koror |
N
07.3307855837 |
|
Neco Marina |
Koror |
N
07.3370206875 |
|
Peleliu and Angaur Ferry Dock |
Koror |
N
07.3335150808 |
|
Mariculture Dock |
Koror |
N
07.3289295826 |
|
Marine Surveillance Dock |
Koror |
N
07.3294121911 |
|
T Dock |
Koror |
N
07.3514236571 |
|
M Dock |
Koror |
N
07.3384710658 |
|
Ngermid Dock |
Koror |
N
07.3350835793
E 134.5019124329 |
|
3. Kayangel |
|||
---|---|---|---|
Name of Landing |
State |
Dock/Landing point coordinates |
Location Photo |
Kayangel Dock |
Kayangel |
N
08.0821548140 |
4. Peleliu |
|||
---|---|---|---|
Name of Landing |
State |
Dock/Landing point coordinates |
Location Photo |
Peleliu Dock and Ramp |
Peleliu |
N 07.0489585939 |
|
South Peleliu Dock |
Peleliu |
N 6.985580 E 134.222047 |
5. Angaur |
|||
---|---|---|---|
Name of Landing |
State |
Dock/Landing point coordinates |
Location Photo |
Angaur Dock |
Angaur |
N
06.9094317696
E 134.1428102277 |
6. Sonsorol |
|||
---|---|---|---|
Name of Landing |
State |
Dock/Landing point coordinates |
Location Photo |
Beach Landing |
Sonsorol |
N
05.3245899580 |
|
Beach Landing |
Sonsorol |
N 4.653874 E 131.948283 |
|
7. Hatohobi |
|||
---|---|---|---|
Name of Landing |
State |
Dock/Landing point coordinates |
Location Photo |
Beach Landing |
Hatohobei |
N
03.0057058928 |
|
2.6 Palau Storage
Storage Overview
Commercial storage is very limited throughout Palau. The main logistics infrastructure is located in Koror, however, there is only a small amount of space available. The largest identified space available is at Malakal port, with space in the port transit warehouse and on Malakal Island, which services the nearby port. Commercial fish processing operations adjacent to the Malakal port include refrigerated and general storage, however, this is a private enterprise and despite its large size, it is not available for general good storage.
There is no usable government warehousing facility. An old facility exists but is used as a yard for unused government vehicles, plants and equipment, and is not recoverable.
There were several warehouses and building structures observed around Koror which could be used as temporary warehousing. The current use of these facilities was not identified or confirmed but they appear suitable for temporary storage if available.
For more information on storage company contact details, please see the following link: 4.6 Storage and Milling Companies Contact List
Commercial Storage
There are only two identified commercial storage areas available in Palau, both which are in Koror.
Location |
Owner |
Available for Rent |
Capacity (mt / m² / m³) |
Type |
Access |
Condition |
---|---|---|---|---|---|---|
Malakal Port |
BTTC |
Could be used in an emergency for temporary use |
600 |
Concrete floor steel frame |
Flat |
Good |
Malakal Island |
CTSI Logistics |
Yes |
1000 |
Concrete floor steel frame |
Flat |
Good |
Transit warehouse Malakal Port Transit warehouse Malakal Port
CTSI storage warehouse Malakal Island Airfreight storage area of United Airlines at Palau International Airport
Cold storage area of CTSI Logistics Malakal Red Cross storage containers Koror High School
Storage Used by Humanitarian Organisations
The Red Cross Society maintains 3 x 20’ containers for use as storage in the grounds of the Koror High School. Other than some Red Cross office space, humanitarian organisation storage capacity is limited.
Location |
Organisation |
Sharing Possibility |
Capacity (mt / m² / m³) |
Type |
Access |
Condition |
---|---|---|---|---|---|---|
Koror |
Red Cross |
Limited |
74m3 |
3 x 20’ containers |
Raised |
Fair. Some termite damage to the roof |
Public Sector Storage
There are no storage facilities or warehouses available through any government departments or public sector agencies. The procurement of items for the government is undertaken through direct purchase from suppliers, which are delivered to end user bases; as such, no government stores are needed or utilised.
Cold Chain Storage
The only medical cold storage facility in Palau is based at the hospital for the storage of blood. CTSI Logistics operates a cool storage area using air-conditioning in which the temperature can be maintained at a minimum of 16°C.
Location |
Organisation / Owner |
Type |
Cooling / Power |
Quantity |
Total Capacity (m³) |
Condition |
---|---|---|---|---|---|---|
Koror Hospital |
Dept of Health |
Refrigerator |
Compression |
1 |
30 |
Good (Reported) |
Koror |
CTSI |
Air-conditioned |
|
6 |
Fair |
2.7 Palau Milling
Palau has no milling infrastructure. As such, all milling and fortification will need to be arranged and undertaken prior to the arrival of goods and/or cereal.
Palau - 1 Palau Country Profile
General Information
Palau (historically Belau or Pelew), officially the Republic of Palau, is an island country located in the western Pacific Ocean. The country is made up of approximately 340 islands, forming the western chain of the Caroline Islands in Micronesia. It has an area of 466 square kilometres (180 sq. mi). The most populous island is Koror. The capital Ngerulmud is located on the nearby island of Babeldaob, in Melekeok State. Palau shares maritime boundaries with Indonesia, the Philippines, and the Federated States of Micronesia.
Palau's economy is based mainly on tourism, subsistence agriculture and fishing, with a significant portion of gross national product (GNP) derived from foreign aid. The country uses the United States Dollar (USD) as its currency. The islands' culture mixes Micronesian, Melanesian, Asian, and Western elements. Ethnic Palauans, the majority of the population, are of mixed Micronesian, Melanesian, and Austronesian descent. A smaller proportion of the population is descended from Japanese and Filipino settlers. The country's two official languages are Palauan (a member of the wider Sunda–Sulawesi language group) and English, with Japanese, Sonsorolese, and Tobian recognised as regional languages.
Politically, Palau is a presidential republic in free association with the United States, which provides defense, funding, and access to social services. Legislative power is concentrated in the bicameral Palau National Congress.
States of Palau
State | Capital | Area (km2) | Population (census 2005) |
---|---|---|---|
North of Babeldaob | |||
Kayangel | Kayangel | 3 | 188 |
Babeldaob | |||
Aimeliik | Mongami | 52 | 270 |
Airai | Ngetkib | 44 | 2723 |
Melekeok | Melekeok | 28 | 391 |
Ngaraard | Ulimang | 36 | 581 |
Ngarchelong | Mengellang | 10 | 488 |
Ngardmau | Urdmang | 47 | 166 |
Ngaremlengui | Imeong | 65 | 317 |
Ngatpang | Ngereklmadel | 47 | 464 |
Ngechesar | Ngersuul | 41 | 25 |
Ngiwal | Ngerkeai | 26 | 223 |
Southwest of Babeldoab | |||
Angaur | Ngaramasch | 8 | 320 |
Koror | Koror City | 18 | 12676 |
Peleliu | Kloulklubed | 18 | 702 |
Southwest Islands | |||
Hatohobei | Hatohobei | 3 | 44 |
Sonsorol | Dongosaru | 3 | 100 |
Further generic country information can be located from sources which are regularly maintained and reflect current facts and figures.
For a broader country overview, please consult the following sources:
Palau Wikipedia Country Information - https://en.wikipedia.org/wiki/Palau
Palau IMF Country Information - http://www.imf.org/en/Countries/PLW
Humanitarian Info
Palau World Food Programme Information - http://www1.wfp.org/countries/pacific
Palau UN Office for the Coordination of Humanitarian Affairs Information - http://www.unocha.org/pacific/country-profiles/palau
Facts and Figures
Palau Wolfram Alpha Information - http://www.wolframalpha.com/input/?i=palau
Palau World Bank Information - https://data.worldbank.org/country/Palau
Palau Population Information - http://worldpopulationreview.com/countries/palau-population/
1.1 Palau Humanitarian Background
Palau, situated east of the Philippines and north-east of Indonesia, consists of more than 300 islands stretching over 650 km of which only nine are inhabited. Palau, a Micronesian country, is divided into 16 states and has one of the highest standards of living of Pacific Island countries.
Palau faces a moderate degree of risk to natural disasters, and mainly experiences tropical storms, drought and tidal surges. Like other Pacific Island countries, Palau is particularly vulnerable to the impacts of climate change, including severe weather events and rising sea levels.
In December 2012, Palau was hit by Tropical Cyclone Bopha and while there was no loss of life, it caused extensive damage to coastal houses and infrastructure. Less than 12 months later, Palau was struck by Super Typhoon Haiyan in November 2013, devastating homes and infrastructure in the northern states of Kayangel, Ngerchelong and Ngaraard.
Despite Palau’s natural disaster risk, human-induced disasters have also affected the island nation. In September 1996, the Koror-Babeldaob Bridge, spanning Palau’s two main islands, collapsed suddenly, and in 2002, a report found that Palau's public water supply was contaminated due to a violation of public water standards.
In 2018, drought conditions have led to water restrictions around Koror and Airai State.
Disasters, Conflicts and Migration
Natural Disasters |
||
---|---|---|
Type |
Occurs |
Comments / Details |
Drought |
Yes |
Sustained drought event: 2016-2017 |
Earthquakes |
Yes |
|
Epidemics |
Yes |
Dengue: Oct. 2016 Influenza A H1N1: Apr. 2009 |
Extreme Temperatures |
No |
|
Flooding |
Yes |
During king tide events in low lying places |
Insect Infestation |
Yes |
Minor |
Mudslides |
Yes |
Minor |
Volcanic Eruptions |
No |
|
High Waves / Surges |
Yes |
|
Wildfires |
No |
|
High Winds |
Yes |
3 Tropical Cyclones between 2012-2014 - Typhoon Hagupit: Dec. 2014 - Typhoon Haiyan: Nov. 2013 - Typhoon Bopha: Dec. 2012 |
Other Comments |
|
|
Man-Made Issues |
||
Civil Strife |
No |
|
International Conflict |
No |
Post-1945 |
Internally Displaced Persons |
No |
|
Refugees Present |
No |
|
Landmines / UXO Present |
No |
|
Other Comments |
|
For a more detailed database on disasters by country, please see the Centre for Research on Epidemiology of Disasters (CRED): https://www.emdat.be/index.php
Seasonal Effects on Logistics Capacities
Seasonal Effects on Transport |
||
---|---|---|
Transport Type |
Time Frame |
Comments / Details |
Primary Road Transport |
No |
Primary causeway connections in Koror State are low-laying, but have not been reported to be affected during severe storm events. |
Secondary Road Transport |
Secondary road access to low-laying dock and beach landing areas will be affected by high onshore winds during high, and king tides. |
|
Rail Transport |
N/A |
|
Air Transport |
November -May |
Services potentially affected during cyclone season. |
Waterway Transport |
All year |
Inter-island transport is affected by high seas all year round. |
Palau averages a consistent 28-33°C temperature day and night, all year round. Climatic conditions relating to natural disasters could potentially cause damages to the logistics infrastructure, affecting the usability and availability of equipment.
Seasonal Effects on Storage and Handling |
||
---|---|---|
Activity Type |
Time Frame |
Comments / Details |
Storage |
King tides flooding low laying areas could make storage vulnerable. |
|
Handling |
||
Other |
Capacity and Contacts for In-Country Emergency Response
GOVERNMENT
The government disaster response structure is based around the permanent establishment of the National Emergency Management Office (NEMO) located near the National airport in Airai State. The NEMO monitors and coordinates all maritime and land-based disaster activities and responses. It acts with the counsel of, and in concert with the National Emergency Committee (NEC), made up of 24 directors and senior personnel from a range of government agencies.
The National Weather service (https://www.weather.gov/gum/Koror) updates climate information daily and makes this information available for public broadcasting and information service through the NEMO.
Due to the large number of maritime activities and responsibilities, NEMO coordinates with the US Coast Guard (based in Guam) for marine surveillance activities such as search and rescue and fisheries monitoring. Additionally, the Marine Surveillance patrol boat program also coordinates with NEMO and can be tasked in emergency response activities. Both the Australian and Japanese governments have each provided one patrol boat for Palau’s marine surveillance activities.
While there is a significant USAG based in Guam, along with US Navy and Airforce, they do not have any formal MoU mechanism to provide Palau with assistance in disaster situations. International military are not part of any response plan however, the US Goast Guard and the US Federal Aviation provide support to Palau in case of specific search and rescue operations or aviation disasters.
For more information on government contact details, please see the following link: 4.1 Government Contact List
HUMANITARIAN COMMUNITY
The humanitarian community in Palau is small, with a UN Joint Presence Office and Palau Red Cross society being the longest- established humanitarian agencies. IOM has also recently established itself in Palau. UNJOP is made up of the UNFPA, UNICEF and UNDP.
There are a number of faith-based groups present in Palau who also provide community support and assistance during times of disaster.
For more information on humanitarian agency contact details, please see the following link: 4.2 Humanitarian Agency Contact List
1.2 Palau Regulatory Departments & Quality Control
The Government of Palau has 8 ministries within the executive branch of government.
Within each ministry, there are bureaus and divisions responsible for government administration of regulatory operations and responsibilities. These are as follows:
-
-
Office of the Attorney General
-
Bureau of Immigration
-
Bureau of Public Safety
-
Div. of Criminal Investigation/Drug Enforcement
-
Division of Patrol
-
Division of Fire & Rescue
-
Division of Corrections
-
Div. of Marine Law Enforcement
-
Div. of Fish & Wildlife Protection
-
-
-
Bureau of Education Administration
-
Bureau of Curriculum & Instruction
-
-
-
Bureau of Budget & Planning
-
Bureau of National Treasury
-
Bureau of Public Service System
-
Bureau of Revenue and Taxation
-
Bureau of Customs and Border Protection
-
Information Systems Support Services
-
-
-
Offices
-
Human Resources & Development Office
-
Human Preparedness, Policy & Research Office
-
Bureaus
-
Bureau of Public Health
-
Bureau of Nursing
-
Bureau of Hospital & Clinical Services
-
Bureau of Health Administration & Support Services
-
Medical Referral Program
-
Hospital Trust Fund
-
-
-
Bureau of International Trade & Technical Assistance
-
Bureau of Domestic Affairs
-
Bureau of Foreign Affairs
-
Public Defender’s Office
-
Office of Administration
-
Office of Protocol
-
Passport Office
-
EPFM Live Broadcast
-
Embassies & Consulates
-
-
Ministry of Community & Cultural Affairs
-
Bureau of Ageing and Gender
-
Bureau of Youth, Sports, & Recreation
-
Bureau of Arts & Culture
-
Bureau of National Archives
-
-
Ministry of Natural Resources, Environment & Tourism
-
Bureau of Agriculture
-
Bureau of Marine Resources
-
Bureau of Tourism
-
Protected Areas Network
-
-
Ministry of Public Infrastructure, Industries and Commerce
-
Bureau of Aviation
-
Bureau of Public Works
-
Bureau of Land and Survey
-
Bureau of Commercial Development
-
Small Business Development Center
- Palau Energy Office
-
The Government of Palau website can be found at http://palaugov.pw
Customs and Revenue
The Ministry of Finance houses amongst its 5 Bureaus:
- the Bureau of Revenue and Taxation, whose mission it is to
collect revenue to fund government services, and national
development programs and projects.
- the Bureau of Customs and Border Protection, whose mission it is to provide regulatory enforcement of the Customs Act, and to provide customs border force service at the main ports and airports. The bureau also protects the Palauan public by closely monitoring the Republic’s points of entry and the import and export of restricted and illegal goods.
Quality Assurance
Quality assurance for food and bio-security, including inspection services are the responsibility of the Bureau of Agriculture, under the Ministry of Natural Resources, Environment & Tourism. The Bureau are mandated under the Plant and Animal Control Act of 2002 to run these inspection services, and sampling for testing can be undertaken at any time, at any location, on all plant and animal goods. There is no laboratory testing present on Palau for food stuffs, fuel and other products; as such, testing is undertaken in nearby Guam or Singapore.
However, The Palau Environmental Quality Protection Board under Title 24 PNCA enforces regulations for:
(1) Earthmoving, (2) Marine and Fresh Water Quality, (3) Toilet and Wastewater Disposal Facilities, (4) Solid Waste Management, (5) Pesticides, (6) Public Water Supply Systems, (7) Environmental Impact Statements, (8) Air Pollution Control, and (9) Ozone Depleting Substances
Pre-shipment inspection for goods only applies to the commercial export of fish, as there are no other exports from Palau. Vessel and container arrival inspection services are provided by the Department of Biosecurity at the point of entry in Palau.
Laboratories in Palau
As stated, no laboratory testing facilities exist on Palau. If international testing services are required for quality and standards verification, calibration and certification of all goods, SGS and Intertek in Guam are commonly used. However, water quality testing is undertaken by the Department of Public Works.
For more information on regulatory departments and quality
control laboratories’ contact details, please see the following
links:
4.1 Government Contact List
4.3 Laboratory and Quality Testing Company Contact
List
Also see Annex 5.1
1.3 Palau Customs Information
The Ministry of Finance encompasses the Bureau of Customs and Border Protection. The Bureau has a mandate to implement the collection of revenue and to secure Palau’s borders from illicit trade and other criminal activities, whilst facilitating legitimate trade and protecting its unique environment.
Customs activities at the points of entry are professional and thorough with a central customs database for recording and processing the importation of all goods into Palau. All processing for customs clearance must go through this database to be assessed and recorded. The Bureau has offices and inspectors at both the Palau International airport and Malakal Port – the two international points of entry.
Bear in mind that for tax exemption requests, the Ministry of State is the government entity that facilitates and evaluates any request for exemption for the import of humanitarian goods.
Duties and Tax Exemption
For contact information regarding government custom authorities, please see: 4.1 Palau Government Contact List
Emergency Response
Procedures during emergency and non-emergency times do not differ. There is no national legislation or regulation, neither for streamlining the exemption process at such times, or providing a blanket exemption to organisations who may be permanently registered and present in country.
Agreements / Conventions Description |
Ratified by Country? (Yes / No) |
---|---|
WCO (World Customs Organization) member |
No |
Annex J-5 Revised Kyoto Convention |
Yes 10 .12.1999, Amendment 10.3. 2015 |
OCHA Model Agreement |
No |
Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations) |
No |
Regional Agreements (on emergency/disaster response, but also customs unions, regional integration) |
Palau Compact of Free Association with US (this however does not apply to disaster assistance) |
Exemptions to Regular Regime (Non-Emergency Response)
The procedures for tax exemption during non-emergency times are reviewed on a case-by-case basis through the Bureau of Customs and Border Protection and through the Ministry of State.
For government legislation items 5 & 6 of the Palau customs regulation, see Annex 5.1.
Specific goods funded by foreign aid programs, and imports for the purposes of humanitarian assistance will, upon the request of the Ministry of State (to the Bureau of Customs and Border Protection) be granted an exemption. No standing agreement or legislation exists relating to the automatic blanket exemption of goods for use by humanitarian organisation either permanently registered in country or temporarily responding. It is exclusively up to the importer/consignee to apply for an exemption. There is also no legislation or regulation for streamlining the process. However, tax and duty exemption will be provided and considered as a priority during times of disaster.
For more information see: http://www.palaucustoms.org/service_01_1_detail.aspx?sn=3fcc1157-16cc-432c-97c4-319c7cdbd168
Organisational Requirements to obtain Duty-Free Status |
---|
United Nations Agencies |
Organisations and agencies are not able to obtain blanket duty-free status. Organisations considering a permanent presence in Palau will need to be registered and provide organisational constitutions, charters and details of their mission to undertake the registration process. Duty-free exemption however remains on a case-by-case basis. Diplomatic personnel and goods belonging to diplomatic personnel and representatives are tax exempt, but are required to follow the same process for exemption. |
Non-Governmental Organisations |
NGOs are required to follow the above process and can only apply for exemption on a case-by-case basis. |
Exemption Certificate Application Procedure
Duties and Taxes Exemption Application Procedure |
---|
Generalities |
The tax exemption process requires standard transport and shipping documentation for each consignment requiring an exemption. Consignment Documentation Required:
|
Process to be followed |
Time Frame The normal process of applying for tax exemption can be anything from a few days to 1-2 weeks. During times of emergency exemptions can be processed in a matter of hours (as indicated by Ministry of State Official and Director of Customs). |
A) Pre-Shipment Approval: Goods donated to Palau Govt Entities and Agencies For all goods being donated to Government entities and agencies it is essential that prior to shipment, approval from the departments as the consignee, has been granted. This includes NEMO, Departmnt of Health and all other departments. It is advisable (though not stipulated), that there must be documented approval of the packing list and the agreement to receive the goods consigned. B) Obtain Dispatch Documents from Point of Origin
C) Send Original Documents Courier copies or original documentation - specific to consignment to the in-country contact. Shipping Agent if relevant National Office or organisation If NEMO or Govt Department are consignees, they must be notified prior to dispatch. D) Arrival of Documents Obtain Request for Tax exemption letter from Govt Dept or Organisation to complete, i.e. from consignee. E) Submit to NEMO Take all original documentation to NEMO to facilitate exemption
request to Ministry of State. F) Ministry of State Approval The Ministry of State makes a ruling as to the validity of the
exemption requests and writes a letter to the Bureau of Customs and
Border Protection agreeing to an exemption. |
Exemption Certificate Document Requirements
Duties and Taxes Exemption Certificate Document Requirements (by commodity) |
||||||
---|---|---|---|---|---|---|
|
Food |
NFI (Shelter, WASH, Education) |
Medicines |
Vehicle & Spare Parts |
Staff & Office Supplies |
Telecoms Equipment |
Invoice |
1 x copy |
1 x copy |
1 x copy |
1 x copy |
1 x copy |
1 x copy |
AWB/BL/Other Transport Documents |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Donation/Non-Commercial Certificates |
Yes: Letter of Donation 1 x Copy |
Yes: Letter of Donation 1 x Copy |
Yes: Letter of Donation 1 x Copy |
Yes: Letter of Donation 1 x Copy |
Yes: Letter of Donation 1 x Copy |
Yes: Letter of Donation 1 x Copy |
Packing Lists |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Other Documents |
Letter of Duty and Taxes Exemption, Original |
Letter of Duty and Taxes Exemption, Original |
Letter of Duty and Taxes Exemption, Original |
Letter of Duty and Taxes Exemption, Original |
Letter of Duty and Taxes Exemption, Original |
Letter of Duty and Taxes Exemption, Original |
Additional Notes |
||||||
Medical Items - There are no specific requirements for import of medical items other than outlined above. Vehicles - There is no specific documentation requirement for the import of vehicles for use in humanitarian or disaster programs. Communications Equipment - There are no specific requirements for the importation of satellite phones/VHF or HF radios It is suggested that multiple copies of documents be made available to ensure the clearance process is unhindered). |
Customs Clearance
General Information
Customs Information |
|
---|---|
Document Requirements |
As outlined above |
Embargoes |
None |
Prohibited Items |
Firearms, illegal drugs |
General Restrictions |
There are no general restrictions |
Customs Clearance Document Requirements
Customs Clearance Document Requirements (by commodity) |
||||||
---|---|---|---|---|---|---|
|
Food |
NFI (Shelter, WASH, Education) |
Medicines |
Vehicles & Spare Parts |
Staff & Office Supplies |
Telecoms Equipment |
D&T Exemption Certificate |
1 x original |
1 x original |
1 x original |
1 x original |
1 x original |
1 x original |
Invoice |
Yes: 1 x original |
Yes: 1 x original |
Yes: 1 x original |
Yes: 1 x original |
Yes: 1 x original |
Yes: 1 x original |
AWB/BL/Other Transport Documents |
Yes: 3 x Original |
Yes: 3 x Original |
Yes: 3 x Original |
Yes: 3 x Original |
Yes: 3 x Original |
Yes: 3 x Original |
Donation/Non-Commercial Certificates |
Yes: Letter of Donation 1 x Original 1 x copy |
Yes: Letter of Donation 1x Original 1 x copy |
Yes: Letter of Donation 1 x Original 1 x copy |
Yes: Letter of Donation 1 x Original 1 x copy |
Yes: Letter of Donation 1 x Original 1 x copy |
Yes: Letter of Donation 1 x Original 1 x copy |
Packing Lists |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Yes: 1 x copy |
Phytosanitary Certificate |
No |
No |
No |
No |
No |
No |
Other Documents |
||||||
Additional Notes |
||||||
UN/NGOS There is no difference in the documentation required to undertake the customs clearance. Used clothing For the import of used clothing items, no phyto-sanitary certificate is required to facilitate the import. However, such goods will be inspected by quarantine. Should there be identifiable contamination the container will be decontaminated at cost to the consignee. |
Transit Regime
All goods coming into Palau must come either through Malakal Port or through the Palau International Airport. Neither the port nor airport have bonded facilities to accommodate transit goods. Sealed containers (sea freight) that are proposed for transit purposes could, with prior approval of the port operators and customs, be considered on a case-by-case basis during exceptional circumstances. Applications would need to be made to the Director of the Bureau of Customs and Border Protection at Malakal.
3 Palau Services and Supply
Most large infrastructure and utility services are supported by the Palau national or state governments. Services such as electricity supply, fuel supply, roads, ports, and airports are all government-owned and managed, although private businesses manage some of the services, (such as The Malakal Port Management.)
Palau has a close association with the US market in terms of goods imported, although good imports from Asia are increasing. The retail and business sector relies on the import of goods from China, Taiwan, Korea and the United States.
Palau has a strong tourism industry, and as such, a lot of services are based on the hospitality sector, i.e. accommodation, restaurants and diving. There are three main supermarket stores; Sarangel and WCTC are multi-sectorial family businesses who not only provide food and clothing but also homewares, hardware, white goods, sports goods and have construction, travel and other businesses associated with their enterprises. There are two main locally-owned hardware stores, Ace Hardware and Masons Hardware (a subsidiary of WCTC).
There is a total reliance on imported goods. Goods are relatively expensive and small local convenience stores are scattered throughout communities for small daily-use items.
Small entrepreneurs operate niche services and stores based on the importing of goods, which range from computers, clothing, stationary supplies, boat motors and beer to engine oil.
3.1 Palau Fuel
Fuel Overview
Palau, as with many North Pacific Island countries, relies on fuel imports for the supply of general and specialist fuels, mostly from Guam and Singapore. The majority of fuel consumed in Palau is for power generation on the main islands of Babeldoab and Koror, and the outer islands to a lesser extent.
There are two main fuel suppliers in Palau, both of which are private. Blue Bay Petroleum owns and operates the former Mobil network and holdings, and Isla Petroleum and Energy holdings (IT&E) operate the shell license for Palau, Saipan, and Guam. There are a number of retail service stations operating independently that are supplied by Blue Bay, as well as other Shell company-owned retail stations.
Blue Bay Petroleum Inc. (BBPI) is a subsidiary of Tan Holdings Corporation, a diverse holding company in the Western Pacific. Tan Holdings is involved in a wide range of industries vital to island economies of the Western-Central Pacific. Blue Bay supplies UPL 87 and 91, Diesel Jet A1, and is the agent for mobile oils and lubricants.
Isla Petroleum and Energy Holdings, LLC (IP&E), is an additional retail and commercial supplier of petroleum products on Guam, Saipan and the Republic of Palau, with wholesale operations in the Federated States of Micronesia and the Republic of the Marshalls.
Both these companies provide fuel for power generation, which is supplied on a competitive tender basis, and also provide fuel for the retail market. IP&E supply to its own (Shell-branded) service stations, while Blue Bay supplies, but does not operate retail fuel stations, (although they are Blue Bay branded).
Supplies of Avgas are private, and Pacific Missionary Aviation (PMA) is the main importer. PMA holds Avgas supplies at the airport in an isotainer/transtainer. This stock is for OMA use only.
For more information on government and fuel provider contact details, please see the following links: 4.1 Government Contact List and 4.7 Fuel Providers Contact List
Information may also be found at: http://www.mytravelcost.com/petrol-prices/ which is updated monthly.
Blue Bay Fuel Depot Malakal IP&E Fuel Depot Malakal
Blue Bay Petroleum Tanker at the airport PMA Isotainers for Avgas at Palau International airport
Fuel Bunker for emergency services at the airport Fuel Bunker (Jet A1) at the airport
Fuel Pricing
Fuel in Palau is unregulated and prices are loosely based on the local market, as well as on the Ex-Singapore bunker price.
Fuel Prices per Litre as of: 02-04-2018 (local currency and USD - $) |
|
---|---|
Petrol |
$ 1.14/Lt |
Diesel |
$ 1.25/Lt |
Paraffin |
N/A |
Jet A-1 |
$0.90 |
Seasonal Variations
There are no major seasonal variations, and scheduled supplies arrive every 28 days. Serious storm surges or broader climate changes can impact ocean travel and may cause delays. This however has historically been infrequent and only lasts a few days if it does occur.
Seasonal Variations |
|
---|---|
Are there national priorities in the availability of
fuel? (i.e. |
Yes, priorities are given to the electricity |
Is there a rationing system? |
No |
Is fuel to lower income / vulnerable groups subsidized? |
No |
Can the local industry expand fuel supply to meet
humanitarian |
Yes |
Is it possible for a humanitarian organization to
directly contract |
Yes, but fuel suppliers, especially in aviation, use fuel |
Fuel Transportation
Fuel is transported around the country by road on the main islands of Babeldoab and Koror and by sea to the other islands. Fuel is transported by 20,000 lt tankers to all states and islands connected to the mainland of Babeldoab.
The Islands of Peleliu, Angaur, and Kayangel are supplied by the Peleliu state vessel Orngatanf II. The RoRo vessel is a double-bottomed RoRo barge with a 12,000 lt fuel storage capacity. It is the main vessel used for the transport of bulk fuel to the outer islands and supplies public utilities power generation.
Retail fuel stations do not exist on outer islands and fuel is bought over by way of 200 lt and 20 lt containers.
Standards, Quality, and Testing
Fuel quality is not regulated nationally, but is self-regulated by the petroleum companies (Blue Bay) to ensure quality is provided by the supplier. Fuel is tested at the point of arrival at the wharf. Samples are sent to Guam for testing.
Industry Control Measures Blue Bay |
|
---|---|
Do tanks have adequate protection |
Yes. Water is not used to push fuel. Drain points for
condensation |
Are there filters in the system which monitor where fuel is loaded into aircraft? | Filters
are inline, between the tanks and the pumps, to the tanker filling
points.
There are also a further 3
inline filters between the tanks and the aircraft |
Is there an adequate epoxy |
Tanks are inspected by a
specialist every 10 years. Anecdotal |
Is there a presence of suitable firefighting equipment? |
Equipment is not extensive at the bunker site. Fire support
at |
Standards Authority |
|
---|---|
Is there a national or regional standards authority? |
No, international standards are used. |
If yes, please identify the appropriate national and/or regional authority. |
N/A |
If yes, are the standards adequate/properly enforced? |
Unknown |
Testing Laboratories |
|
---|---|
Are there national testing laboratories? |
No |
Fuel Quality Testing Laboratory |
|
---|---|
Company |
SGS |
Name |
|
Address |
810 West Marine Corps Drive, Hagatna, Guam, |
Telephone |
|
Contact |
|
Standards |
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and the WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: The WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
3.2 Palau Transporters
Palau does not have any dedicated transport companies, and relies on local private companies who are involved in the ports, in construction, and in the retail sector throughout Palau. Transport assets are limited to smaller construction-type rigid chassis flat beds and tipper bodies. Additionally, there are dedicated container units for the delivery and movement of containers to and from the port. Since these are private companies using the vehicles, they would be negotiated on a case by case basis, as, and when required. CTSI Logistics are freight forward clearing agents, who, while they only have a few vehicles themselves, are able to locate vehicles for additional use outside of their fleet.
The Department of Public Works also maintains a fleet of construction and service-type vehicles, ranging from flat deck to tipper rigid vehicles. As government-owned vehicles, they are, and have been made available during times of emergency.
The larger companies include the port operations Belau Transit and Transfer Co (BTTC), Sarangal, and WCTC. BTTC and Western Caroline Trading Company (WCTC) are both multi-sectorial businesses with retail and construction operations. Transport assets in both companies are from their construction businesses so tend to be construction specific vehicles.
There are also a number of smaller single operators who have 1-4 mt trucks available for hire for local use.
For more information on transport company contact details, please see the following link: 4.8 Transporter Contact List
Sarangal Transport Capacity Summary |
|||
---|---|---|---|
Regions |
National |
||
|
Number of Vehicles |
Capacity per Vehicle (mt) |
Comments / Condition of Vehicles |
Rigid |
20 |
2-4 |
Tipper |
Rigid |
20 |
10-15 |
Tipper |
|
Sarangal also has a variety of earth-moving |
||
Total |
40 |
|
Belau Transport Capacity Summary |
|||
---|---|---|---|
Regions |
Koror |
||
|
Number of Vehicles |
Capacity per Vehicle (mt) |
Comments / Condition of |
Prime Mover Tractors |
6 |
30 |
Prime mover and container trailers (chassis) |
Container trailer |
40 |
20 |
|
Rigid flat deck with a crane |
10 |
4 |
|
Total Capacity |
40 |
WCTC Transport Capacity Summary |
|||
---|---|---|---|
Regions
Covered |
National |
||
|
Number of Vehicles |
Capacity per Vehicle (mt) |
Comments / Condition of |
Rigid 2-Axle Flat |
10 |
2-4 |
Some have tipper capacity. |
Rigid 3-Axle Flat Wheeler |
10 |
10-15 |
Some have tipper capacity. |
Total Capacity |
20 |
CTSI Logistics Transport Capacity Summary |
|||
---|---|---|---|
Regions |
National |
||
Number of Vehicles |
Capacity per Vehicle (mt) |
Comments / Condition of |
|
Rigid 2-Axle Flat |
1 |
2-4 |
|
1 mt Van |
3 |
1 |
|
Total Capacity |
3 |
1-2 mt Truck CTSI 2 mt Truck
BTTC Prime mover for container trailers BTTC 4 mt flat deck with Crane
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and the WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: The WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
3.3 Palau Manual Labour
The population in Palau, according to the 2015 census, was 17,661 with over 100,000 visitors annually. As such, Palau relies on immigration to provide a large portion of the manual labour needed to meet tourism and hospitality demands.
According to the 2014 household Income and Expenditure survey conducted by the Office of Planning and Statistics, the average annual household income was 15,760 USD. Even though unemployment was 1.7% (2015), labour wages are relatively low, with basic rates starting at $3.50/Hr.
The Government of Palau is the biggest employer in the country and pays higher wages than the private sector.
Labour Rate(s) Overview - Rate as of Feb 2018 | |
---|---|
|
Cost |
Daily General Worker (Unskilled casual labour) |
$400/mth |
Daily General Worker (Semi-skilled labour) |
$600/mth |
Skilled Worker |
$1000-$1500 |
3.4 Palau Telecommunications
Telecommunications Overview
Palau telecommunications is a small, formerly unregulated sector undertaking significant growth with the improvement and cost reduction in technology.
The Palau National Communications Company (PNCC) is a semi-government agency, operating the main mobile network. Due to tax concessions it operates at a competitive advantage to the two other players in the market, Palau Telecoms and the Palau WiFi Corporation.
Mobile services have taken over the share of the market from landlines, with both 2-3G cell services throughout Babeldoab, Peleliu, Angaur, and Kayangel Islands. The 3 main telecoms companies offer mobile coverage across the main islands. (See Annex 5.3)
Sim cards are easily available at PNCC in Koror and offer 3G and data options. There are pre-paid and post-paid options for both voice and data.
There are three data options for using a wireless hotspot network throughout Palau. Connection from hotel and restaurant premises is available, enabling users to connect via WiFi throughout Koror and the main Islands of Palau.
Satellite
There is no current limitation on the import and use of portable satellite phone systems in Palau.
For more information on telecoms contacts, please see the following link: 4.10 Additional Services Contact List
Telephone Services |
|
---|---|
Is there an existing landline telephone network? |
Yes |
Does it allow international calls? |
Yes |
Number and Length of Downtime Periods (on average) |
Unknown |
Mobile Phone Providers |
PNCC |
Approximate Percentage of National Coverage |
60% |
Telecommunications Regulations
The Palau Division of Communications (PDoC) currently provides the regulatory framework for the communication sector. PNCC is the semi-government agency responsible for operating and regulating the main network in Palau.
There are currently no restrictions on the import and use of satellite phones in Palau nor on the import of VHF and HF radio equipment. While such goods may be for humanitarian use, the allocation of channels and frequency use is controlled and regulated. Permission must be sought to use VHF and HF systems, as well as to use the frequencies.
Regulations on Usage and Import |
||
---|---|---|
Regulations in Place? |
Regulating Authority |
|
Satellite |
No |
Division of Communications |
HF Radio |
Yes |
Division of Communications |
UHF/VHF/HF Radio: Handheld, Base and Mobile |
Yes |
Division of Communications |
UHF/VHF Repeaters |
Yes |
Division of Communications |
GPS |
No |
|
VSAT |
No |
Division of Communications |
Individual Network Operator Licenses Required? |
||
Yes |
||
Frequency Licenses Required? |
||
Yes |
Existing Humanitarian Telecoms Systems
There are no existing humanitarian telecoms systems in place.
Internet Service Providers (ISPs)
At the time of writing, Palau Net is the main ISP in Palau.
Internet Service Providers |
||
---|---|---|
Are there ISPs available? |
Yes |
|
If yes, are they privately or government owned? |
Both |
|
Dial-up only? |
Both |
|
Approximate Rates (local currency and USD - $) |
Dial-up |
|
Broadband |
USD 10/7 hours |
|
Max Leasable ‘Dedicated’ Bandwidth |
Unknown |
Mobile Network Operators (MNOs)
PNCC is the only mobile voice network operator in Palau, whilst there are 3 options for mobile data networks.
For information on MNOs please visit the GSM Association website.
Company |
Number of Agent |
Network Strength |
Contracted for Humanitarian or |
Services Offered (i.e. Merchant Payment, |
---|---|---|---|---|
PNCC |
Koror |
Good in Koror |
No |
|
Palau net |
Unknown |
Good in Koror |
No |
|
Palau |
Unknown |
Good in Koror |
No |
3.5 Palau Food and Additional Suppliers
Palau is the 207th largest export economy in the world. In 2016, Palau exported $46.1M and imported $395M, resulting in a negative trade balance of $349M.
The top exports of Palau are Non-fillet Fresh Fish ($13.3M), Passenger and Cargo Ships ($6.85M), Unspecified ($783k), Scrap Vessels ($334k) and Other Sea Vessels ($260k), using the 1992 revision of the Harmonized System (HS) classification.
Its top imports are Refined Petroleum ($25.8M), Passenger and Cargo Ships ($19.6M), Surveying Equipment ($7.51M), Cars ($6.12M) and Unspecified ($5.81M).
The Republic of Palau is a collection of islands and borders Indonesia, the Philippines and Micronesia by sea. As such, many traditional foods including fish and coconut, taro and breadfruit products, as well as pork and chicken which are grown at the community level.
There is also a large reliance on imported foods. Food is retailed through 3 main supermarkets and smaller operations that provide wholesaling functions attached to their main retail businesses. These supermarkets – Surangel, WCTC and Payless – are the main food importers into the country. They can, along with other local entrepreneurs, import additional food stocks and other items as required.
There is no food processing industry in Palau with the exception of a tuna packing plant in Koror.
Supplies of bulk food will need to be imported to meet additional humanitarian requirements. The supermarket and hardware stores, given the diversity of products they import and the existing connections they have, will be able to import a wide range of goods for humanitarian response.
All other goods, including computers, white goods, vehicles, plants, equipment and all spare parts are imported both for the US and Asian markets.
The type and quality of goods to be imported however, will need to be monitored closely, as lower quality, cheaper goods are generally what is stocked throughout retail outlets.
For more information, see The Observatory of Economic Complexity – MIT (OEC): https://atlas.media.mit.edu/en/profile/country/plw/
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and the WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: The WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
3.5.1 Palau Food Suppliers
Food Suppliers Overview
Other than fish and coconut products, Palau imports all food goods. Food is retailed through 3 main supermarkets in the retail space, that provide small wholesaling function attached to their main retail forms of business. These super markets are Surangel, WCTC and Payless, and are the main food importers into the country. There are also small grocery retailers in Koror, but less so in other states. They can, along with other local entrepreneurs, import additional food stocks if required. There is no food processing industry in Palau.
All supermarkets sell dairy, meat products, rice, sugar and oils. Cereals and pulses are imported in a much more limited way, but are available.
Though the food available is based on a combination of local and Western culture, there is a strong Japanese influence, which has brought sushi and Japanese’s restaurants to be situated throughout Koror. Given the work force is primarily supported by immigrant labour there is also an influence from the Philippines and the Indian subcontinent. As such, supplies for such foods are readily available.
For more information on food supplier contact details, please see the following link: 4.9 Additional Suppliers Contact List
Retail Sector
The primary retail sector is by way of 3 local supermarkets who are direct importers of their products and compete with each other. There are no global retailers.
Retailers Available | |
---|---|
Type of Retailer |
Rank (1-5) |
Supermarkets - concentrate mainly on
supplying a range of food, beverage, cleaning and sanitation |
3 |
Convenience Stores/Mini Markets – medium
sized shop; offer a more limited range of products than |
3 |
Permanent shops with strong supply capacity
– individually/family-owned store; usually
offer fewer |
3 |
Permanent shops with limited
supply capacity – individually/family-owned
store; offer fewer
commodities and a limited selection of brands; limited storage and unstable supply options. |
3-5 |
Mobile Shops/Market Stands –
individually/family-owned store; usually offer fewer
commodities |
Multiple |
Wholesale
Wholesale suppliers are the same retail supermarket companies as listed above: Sarabgel, WCTC and Payless. The former two have been established for over 30 years, while Payless was established within the last 10 years.
Supplier Overview |
|
---|---|
Company Name |
Sarangel |
Address |
Surangel Building, 4th Floor, Ernguul Road Ikelau Koror, |
Does the supplier have its own production/ |
No |
Does the supplier have its own retail capacity? |
Yes, it supplies direct to public. |
Does the supplier have its own transport capacity? |
Yes |
Does the supplier have its own storage facilities? |
Yes |
Approximate Turnover in mt |
N/A |
Payment Methods Accepted |
Cash at retail level / credit card at retail level |
Other Comments or Key Information |
Supplier Overview |
|
---|---|
Company Name |
Western Caroline Trading Company (WCTC) |
Address |
Main Road Koror |
Does the supplier have its own production/ |
No |
Does the supplier have its own retail capacity? |
Yes, it supplies direct to public. |
Does the supplier have its own transport capacity? |
Yes |
Does the supplier have its own storage facilities? |
Yes, but small |
Approximate Turnover in MT |
N/A |
Payment Methods Accepted |
Cash at retail level / credit card at retail |
Other Comments or Key Information |
Supplier Overview | |
---|---|
Company Name |
Payless |
Address |
Main Road Koror |
Does the supplier have its own production/ |
No |
Does the supplier have its own retail capacity? |
Yes, supplies direct to public. |
Does the supplier have its own transport capacity? |
No |
Does the supplier have its own storage facilities? |
Limited |
Approximate Turnover in mt |
N/A |
Payment Methods Accepted |
Cash at retail level |
Other Comments or Key Information |
|
Other Locations | |
---|---|
Region(s) |
Service Location(s) |
Peliliu, Angaur, Kayangel |
Small convenience stores only |
Primary |
||
---|---|---|
Commodities |
Comments |
|
00 - Live animals (other than fish, crustaceans, molluscs, etc.) |
None |
Communities have chickens and pigs for local consumption. |
01 - Meat and meat preparations |
Primarily chicken and pork. Processed meats such as sausages. Canned spam, processed ham, bacon. |
|
02 - Dairy products and birds’ eggs |
Milk, yogurt, butter, cheese, eggs. |
|
03 - Fish (not marine mammals), crustaceans, molluscs… |
Fish (chilled or frozen), fish (salted or in brine), fish liver, fish roe. |
Fish available to catch locally include tuna and Mahi Mahi. |
04 - Cereals and cereal preparations |
Predominantly rice, flour and pasta. |
Imported. |
05 - Vegetables and fruit |
Vegetables, fruit and nuts, jams/jellies, fruit juice. |
Tropical fruit and fresh salad vegetables are grown locally, as is traditional food such as Taro and breadfruit. Citrus fruit apples and other vegetables are mostly imported. |
06 - Sugars, sugar preparations and honey |
Processed sugars, processed honey, fruit/nuts preserved with sugar. |
|
07 - Coffee, tea, cocoa, spices and manufactures thereof |
Coffee, cocoa, chocolate, tea, mate, pepper. |
|
09 - Miscellaneous edible products and preparations |
Ready-to-eat foods, margarine, sauces, soups. |
There is a large range of processed food available in supermarkets. |
41 - Animal oils and fats |
There is a limited supply of animal fats |
|
42/43 - Fixed vegetable fats and oils, crude, refined or fractionated |
Olive oil and vegetable oil. |
**For non-FOOD products please see section 3.5.2 Additional Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and the WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: The WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
3.5.2 Palau Additional Suppliers
Additional Suppliers Overview
Wholesale suppliers, while few, carry a reasonable range of goods, and comprise the same suppliers outlined in 3.5.1 Food Suppliers.
The local businesses with the ability to import hardware and goods will be the main hardware suppliers and will therefore usually have access to goods required for humanitarian assistance i.e. tents, water pumps, pipes, water tanks, computer / IT equipment, office furniture, etc.
The primary businesses with the capacity to undertake this are ACE Hardware, Masons Hardware and KR Hardware, who have the main existing supply chains in place.
However, and more importantly, no goods are manufactured in Palau and all goods are imported. As such, volumes required (depending on the severity of humanitarian event) are unlikely to be in stock. A minimum two week delay will occur for stock arriving by sea, as Guam, Hawaii and Japan are the origin or transit ports of the regular shipping schedule.
For more information on suppliers’ contact details, please see the following link: 4.9 Additional Suppliers Contact List
Wholesale
Due to the limited nature of wholesale and retail suppliers in Palau, companies listed in 3.5.1 Food Suppliers are also potential suppliers of products other than food.
Palau has a small but strong supply network in a wide variety of industry sectors. For a comprehensive directory of business suppliers please refer to Annex 5.4 Business Index.
These can also be found online at http://www.palaunet.com/Directory.Listings.aspx
Supplier Overview |
|
Company Name |
Masons Hardware |
Address |
Main St Koror |
Does the supplier have its own production/ |
No |
Does the supplier have its own retail capacity? |
Yes |
Does the supplier have its own transport capacity? |
Yes |
Does the supplier have its own storage facilities? |
Yes |
Approximate turnover in USD - $ |
N/A |
Payment Methods Accepted |
Cash at retail level |
Other Comments or Key Information |
Building materials, Paint, Plumbing, Garden Timber, Tools,
|
Supplier Overview |
|
Company Name |
ACE Office supplies and Hardware |
Address |
T Dock Koror |
Does the supplier have its own production/ |
No |
Does the supplier have its own retail capacity? |
Yes |
Does the supplier have its own transport capacity? |
Yes |
Does the supplier have its own storage facilities? |
Yes, small. |
Approximate turnover in USD - $
|
N/A |
Payment Methods Accepted |
Cash at retail level |
Other Comments or Key Information |
Plumbing, Electrical, Gardening, Nuts and Bolts, |
Primary Goods / Commodities Available |
||
Commodities by Type** (SITC Rev 4 Division Code - Title) |
Comments |
|
24/27 - Crude materials, inedible, except fuel |
Fuel wood, crude fertilizers, sand/stone/gravel. |
Sand and gravel obtained locally from quarry |
51 to 59 - Chemical and related products |
Chlorine, pharmaceuticals, soaps, |
All imported. |
61 to 69 - Manufactured goods classified chiefly by material |
Rubber tyres, wood pallets, textiles, cement, |
All imported and available at ACE, Masons. Do It Best
hardware |
71 to 79 - Machinery and transport equipment |
Engine/machine parts, generators, sewing machines, |
All imported. Specific vehicle parts need to be imported on
a |
81 to 89 - Miscellaneous manufactured articles |
Lighting fixtures, furniture, clothing, |
All imported. |
91/93/96/97 - Commodities not classified elsewhere |
Computers and IT equipment |
Computers Plus have a small range of items, as well as a
limited |
**For FOOD products please see section 3.5.1 Food Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and the WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: The WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
3.6 Palau Additional Service Suppliers
Additional Service Suppliers Overview
Due to the small population in Palau, service provision is basic with only a small number of companies specialising in each sector. While this has limited competitive advantages, most businesses have been long established and operate reliably and successfully.
For more information on company contact details, please see the following link: 4.10 Additional Services Contact List
Accommodation
Given that there is a strong tourism sector, there is a wide variety of hotel accommodation throughout Koror, and to a lesser degree also on Peleliu and Angaur. Accommodation ranges from 2-5 stars, is generally clean and tidy, and offers restaurant service. There is a wide variety of rental properties available in Koror.
Electricity and Power
Electricity is diesel-generated in all states, by the state governments with fuel; the fuel is supplied by Blue Bay Petroleum in Koror and the outer islands, and by IT&E in Airai, and is a priority supply. Generated electricity is based on the US system and is 110 Volts.
Financial Services
There are several main financial service institutions in Palau: Bank of Hawaii, Bank Pacific and Bank of Guam. Western Union offers wire transfer services, and the Bank of Guam and Bank of Hawaii offer banking and credit services.
BANK OF GUAM
Company Overview |
||
---|---|---|
Company Name |
Bank of Guam (Headquartered in Guam) |
|
Address |
Main Street, Koror |
|
Available? |
Comments (max
/ min transfer or |
|
Has IBAN, BIC, or SWIFT number? |
Yes |
|
Provides currency exchange? |
Yes |
|
Will initiate / receive wire transfers? |
Yes |
|
Provides loan / credit services? |
Yes |
|
Other comments or key information |
Has an ATM with a maximum transfer of approx. USD 300/Day. |
WESTERN UNION
Company Overview |
||
---|---|---|
Company Name |
Western Union |
|
Address |
Main Street, Koror |
|
Available? |
Comments (max / min transfer or exchange |
|
Has IBAN, BIC, or SWIFT number? |
Yes |
|
Provides currency exchange? |
No |
|
Will initiate / receive wire transfers? |
Yes |
|
Provides loan / credit services? |
No |
|
Other comments or key information |
BANK OF HAWAII
Company Overview |
||
---|---|---|
Company Name |
Bank of Hawaii |
|
Address |
Main Street, Koror |
|
Available? |
Comments (max / min transfer or exchange |
|
Has IBAN, BIC, or SWIFT number? |
Yes |
|
Provides currency exchange? |
Yes |
|
Will initiate / receive wire transfers? |
Yes |
|
Provides loan / credit services? |
Yes |
|
Other comments or key information |
Has an ATM with a maximum transfer of approx. USD 300/Day. |
Clearing and Forwarding Agents
The Main port is in Malakal; as such, all clearing agents in all states, and all stevedore and terminal service operators provide clearance services. However, primarily the shipping companies also offer forwarding and clearance services through agents; these are Palau Shipping for Matson’s Shipping, Euro lines for Marianas Shipping Lines, and BTTC who are agents for Kyowa.
Handling Equipment
Materials handling equipment is available on an ad-hoc basis for different business. However, Surangel Heavy Equipment Rental is the main rental company for heavy equipment such as cranes and forklifts.
The State Departments of Transport and Public works are also sources of lift equipment rentals such as forklifts and small cranes.
Postal and Courier Services
Palau Post Office is an independent agency that operates under the executive branch, and operates under the direction and supervision of the Postmaster General. Currently, its operations have increased and expanded from handling a few pieces of mail since its inception, to over two thousand parcels and letters processed daily. It provides services to a population of seventeen thousand people, and includes mail for business and commerce as well.
Most of its mail is flown in and out on commercial airlines on a daily basis, and the Postal Service also sends and receives surface mail on a monthly basis via commercial shipping vessels. The US Postal Service services Palau as a domestic destination. The main office is Pohnpei, and mail is brought twice a week by United Airlines to Palau.
Couriers:
USPS is handled by the Federated States of Micronesia (FSM) Postal Service.
DHL and FedEx also have agents in each of the 4 states.
DHL: http://www.dhl.com/en/gu/country_profile/service_point_locations_express.html
FedEx: http://www.fedex.com/fm/contact/index.html
Printing and Publishing
There are several companies that offer printing services including HBO printing, West Printing and Insta Prints.
Taxi Companies
There is only one taxi company in Palau: EDSB Taxi. Services are limited, as taxis are not easily available.
Taxis cost about USD 2-5 for a 1-3 km ride and USD 10-20 for a 5-10 km ride. Tourist prices are alive and well, and as such tourists pay higher taxi fares than locals.
Vehicle Rental
There are multiple vehicle rental companies throughout the state capitals, though it would also be possible to rent a private taxi or vehicle for a mutually agreed amount for several days, if not for a longer period.
Small vehicle rental cost approx. USD 30-50 per day.
Heavy Vehicle rental is also available through Sarangel Heavy Equipment Rental who rent tug and barges, crane trucks, dump trucks lowboys, loaders, rollers and bulldozers.
Waste Management and Disposal Services
The Department of Transport and Public Works are responsible for the collection of rubbish in each state. Essentially, all rubbish is landfill, often in dumps which are adjacent to a lagoon or nearby sea.
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and the WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: The WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
4 Palau Contact Lists
In the following subsections the contact details for the Republic of Palau will be presented.
4.1 Palau Government Contact List
Ministry |
Department |
National or Provincial/State |
City / Town |
Street / Physical Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
---|---|---|---|---|---|---|---|---|---|---|---|
Ministry of State |
Bureau of Foreign Affairs |
National |
Koror |
Capital Buildings |
Jefferey Antol |
Chief of Staff, Ministry of Staff, Acting Director MOFA |
+680 767 2490 |
+680 775 6671 |
|||
Ministry of State |
Bureau of Foreign Affairs, Division of Trade and Technical Assistance |
National |
Koror |
Capital Buildings |
Lydia Hgirablosch |
Chief |
+680 767 2509/ |
||||
Marine Surveillance |
National |
Koror |
Clinton Moore |
LCDR |
+680 488 5339 |
+680 775 0775 |
Sat: 8816 4141 7840 |
||||
Marine Surveillance |
National |
Koror |
Damien Clarkes |
CPO |
+680 488 4509 |
+680 775 0167 |
|||||
Ministry of Public Infrastructure, Industries & Commerce |
Bureau of Aviation |
Division of Airport |
Smyrna Solomon |
Quality Control Coordinator/Operation Manager |
airportpalau@gmail.com |
+680 587 3539/ |
+680 587 3502 |
||||
Ministry of Public Infrastructure, Industries & Commerce |
Bureau of Aviation |
National |
Koror |
Peter Poloi |
Special Advisor/Acting Airport Manager |
+680 587 3539 |
+680 775 7622 |
+680 587 3538 |
|||
Bureau of Customs, Revenue and Taxation |
Division of Customs |
National |
Koror |
Main Street, Melekel |
Rebechong 'Bill' Iskawa |
Chief Revenue Unit |
|
+680 488 1985/ |
+680 488 4405 |
||
Office of the Vice President |
National Emergency Management Office |
National |
Airai |
Airport Road |
Mr. Waymine Towai |
NEMO Coordinator |
+680 587 6366/ |
+680 587 |
|||
Office of the Vice President |
National Emergency Management Office |
National |
Airai |
Airport Road |
Mr. Singeo Franz |
Civil Preparedness Officer |
+680 587 6366/ |
+680 587 6369 |
|||
Office of the Vice President |
National Emergency Management Office |
National |
Airai |
Airport Road |
Ms. Tanya O. Rengulbai |
Administrative Officer |
|
+680 587 6366/ |
+680 587 |
||
Office of the Vice President |
National Emergency Management Office |
National |
Airai |
Airport Road |
Ms. Dina Sandei |
Administrative Assistant |
|
+680 587 6366/ |
+680 587 |
||
Office of the Vice President |
National Emergency Management Office |
National |
Airai |
Airport Road |
Mr. Jayson Chiokai |
Boat Operator/Logistics |
|
+680 587 6366/ |
+680 587 |
||
Ministry of Public Infrastructure, Industries & Commerce |
Department of Public Works |
National |
Koror |
P.O. Box 100, Ngerulmud P.O. Box 100, Palau |
+680488 2480/ |
||||||
Please also see Annex 5.2 Government Directory. |
4.2 Palau Humanitarian Agency Contact List
Organisation |
Street / Physical Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
---|---|---|---|---|---|---|---|---|
Red Cross Society |
Main Street, Lower Floor of Old Japanese Admin Building, Koror |
Joanne Maireng Sengebau |
Executive Director |
|
+680 488 |
+680 775 4142 |
||
Red Cross Society |
Wayne Wong |
Logistics/Warehouse Manager |
+680 775 8014 |
+680 775 8014 |
||||
UN Joint Presence |
Main Street, Koror |
+680 448 7270 |
4.3 Palau Laboratory and Quality Testing Companies Contact List
Palau houses no local testing companies. The ones indicated and operated from are housed in Guam.
Company |
Street / Physical Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
Description of Services |
---|---|---|---|---|---|---|---|---|---|
SGS |
810 West |
+671 588 |
+671 477 2923 |
|
|||||
Intertek |
458 South Marine Drive, Northwest Plaza, Suite 101, Tamuning, Guam, 96931, Guam |
+671 649 8230 |
+671 649 |
4.4 Palau Port and Waterways Companies Contact List
Port Name |
Company |
Street / Physical Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
Key Role |
Description of Duties |
---|---|---|---|---|---|---|---|---|---|---|---|
Malakal |
Belau Transfer and Terminal Company |
Malakal Port, Main St, Koror |
Aric Nakamura |
Operations Manager |
+680 448 4492/4022 |
+680 775 2184 |
Operations Manger and Owner |
Executive for BTTC, for all port and airport operations |
|||
Peleliu |
Peleliu State Office, Peleliu Marine Transportation Authority |
State Office, Koror |
+680 345 3000 |
||||||||
Angaur |
Angaur State Office |
State Office, Koror |
+680 455 5282 |
||||||||
Kayangel |
Kayangel Port |
Kayangel State Office |
+680 876 2766 |
||||||||
Koror |
Bureau of Customs Revenue and Finance |
Koror Port Terminal Office |
Bill Isakwa |
Chief Revenue Unit |
|||||||
Malakal |
Palau Shipping Company Inc. |
Malakal Port, Koror, 96940, P.O. Box 6000, Palau |
|||||||||
Malakal |
Sarangel Heavy Equipment Rental |
Socio Bldg, Malakal Port, Koror |
+680 488 4498 |
Tug and Barge Rental |
4.5 Palau Airport Companies Contact List
Airport |
Company |
Street / Physical Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
Description of Services |
---|---|---|---|---|---|---|---|---|---|---|
Palau International Airport |
Bureau of Aviation |
Airport Terminal Office, L2, Palau International Airport |
Peter Polloi |
Special Advisor on Aviation |
||||||
Palau International Airport |
United Airlines |
Palau International Airport |
Glory Silk |
General Manager |
+680 587 2277 |
+680 775 5075 |
United.com |
General Manager |
||
Peleliu |
Peleliu State Government, Governors Office |
+680 345 0000 |
||||||||
Palau International Airport |
Belau Transfer and Terminal Company |
Palau International Airport |
Aric Mos Nakamura |
Operations Manager |
+680 448 4492/4022 |
+680 775 2184 |
||||
Koror |
Bureau of Customs, Revenue and |
Koror Port Terminal Office |
Bill Isakwa |
Chief Revenue Unit, Main Office Malakal | +680 488 1985 |
+680 488 4405 |
4.6 Palau Storage and Milling Companies Contact List
Company |
Street / Physical
Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
Key Role |
Description of Duties |
---|---|---|---|---|---|---|---|---|---|---|
Beleu Transfer and Terminal Company |
Malakal Port, Main Street, Koror |
Aric Nakamura |
Operations Manager |
+680 448 4492/4022 |
+680 775 |
Operations Manger and Owner |
Executive for BTTC for all port and airport operations |
|||
CTSI |
Koror |
John Diaz |
Manager, Sales Department |
+680 488 1085/ |
+680 778 |
+680 488 |
Customs clearance, shipping agents and transporters |
|||
CTSI |
Koror |
Jun Aclan |
Manager, FFO Department |
+680 488 1085/ |
+680 779 |
+680 488 |
||||
+680 488 1085/ |
+680 488 |
4.7 Palau Fuel Providers Contact List
Company |
Location(s) |
Street / Physical Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
Description of Services |
---|---|---|---|---|---|---|---|---|---|---|
Blue Bay Petroleum |
Main Dock Road, Malakal |
Malakal Port Road, Malakal |
Ralph Moses |
Station and Sales Manager |
|
+680 488 2367/ |
+680 775 3234 |
+680 488 1344 |
||
IT&E |
Main Dock Road, Malakal |
Malakal Island |
Frank Kyota |
Country Manager |
+680 488 6363 |
Fuel and Lubricants |
4.8 Palau Transporter Contact List
Company |
Location(s) |
Street / Physical Address |
Name |
Title |
Email |
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
Description of Services Provided |
Vehicle Type |
Number of Vehicles |
Capacity per Vehicle |
Condition |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Western Caroline Trading Company |
National |
Main Street, Koror, 96940, P.O. |
Maria Cristina Castro |
+680 488 |
+680 488 1783/ |
http://wctc-shopping-center.business.site/ |
Retail, hotels, construction |
|||||||
Surangel |
Koror |
Surangel Building, 4th Floor, |
||||||||||||
Belau Transfer and Terminal Company |
Malakal Port, Main Street, Koror |
Aric Nakamura |
Operations Manager |
+680 448 4492/ |
+680 775 2184 |
Operations Manager and Owner |
||||||||
CTSI |
Koror |
Walsel Building |
John Diaz |
Manager, Sales Department |
john_diaz@crsi-logisticsa.com |
+680 488 1085/ |
+680 778 |
+680 488 5828 |
Customs clearance, shipping agents, transporters |
|||||
CTSI |
Koror |
Walsel Building |
Jun Aclan |
Manager, FFO Dept |
jun_aclan@ctsi-logistics.com |
+680 488 1085/ |
+680 779 3563 |
+680 488 |
||||||
+680 488 1085/ |
+680 488 |
4.9 Palau Additional Suppliers Contact List
Company |
Commodity Types |
Location(s) |
Street / Physical Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
Description of Services |
||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Surangel & Sons |
Retail, construction hardware, travel |
Koror |
Surangel Building, 4th Floor, Ernguul Road, Ikelau, Koror; 295
Main Street, |
Marilyn Whipps |
+677 488 2608/ |
||||||||
Surangel & Sons |
Retail, construction hardware and travel |
Koror |
Surangel Building, 4th Floor, Ernguul Road, Ikelau Koror; 295
Main Street, |
Surangel S. Whipps Jr. |
President/CEO |
+678 488 2608/ |
http://www.surangel.com/contactus.html |
||||||
Surangel & Sons |
Retail, construction hardware and travel |
Koror |
Surangel Building, 4th Floor, Ernguul Road, Ikelau, Koror; 295
Main Street, |
Masons N. Whipps |
VP of Operations |
|
+679 488 2608/ |
http://www.surangel.com/contactus.html |
|||||
Surangel & Sons |
Retail, construction hardware and travel |
Koror |
Surangel Building, 4th Floor, Ernguul Road, Ikelau, Koror; 295
Main Street, |
Eric Ksau Whipps |
VP of Procurement |
|
+680 488
2608/ |
http://www.surangel.com/contactus.html |
|||||
Western Caroline Trading Company |
Retail, construction |
Main Street, Koror, 96940, |
Maria Cristina Castro |
General Manager |
+680 488 |
+680 488 |
|
Retail and construction |
|||||
CTSI |
Freight forwarders, |
Koror |
Walsel Building |
John Diaz |
Manager, Sales Department |
john_diaz@crsi-logisticsa.com |
+680 488 |
+680 778 |
+680 488 |
Customs clearance, shipping agents, transporters |
|||
CTSI |
Freight forwarders, clearing agents |
Koror |
Walsel Building |
Jun Aclan |
Manager, FFO Department |
jun_aclan@ctsi-logistics.com |
+680 488 1085/ |
+680 |
+680 488 5829 |
||||
PNCC | Palau Telecommunications | Medalaii, Koror | General Manager | pncc@palaunet.com | +680 587 9900 | www.palautelecoms.com | |||||||
Palau Shipping Company, Inc | Shipping Agents Matson | Koror | Malakal Port, Koror, 96940, P.O. Box 6000, Palau |
4.10 Palau Additional Services Contact List
Type of Service |
Company |
Location(s) |
Street / Physical Address |
Name |
Title |
|
Phone Number (office) |
Phone Number (mobile) |
Fax Number |
Website |
Description of Services Provided |
---|---|---|---|---|---|---|---|---|---|---|---|
Hardware Retail |
Mason’s Hardware |
Lower Ikelau Road, Koror |
Building materials, paint, plumbing, gardening tools, timber,
gravel |
||||||||
WCTC |
See Additional Suppliers contact list |
Koror |
|||||||||
Bank of Guam |
Banking |
Koror |
Main Street, Koror |
+680 488 2696 |
|||||||
Bank of Hawaii |
Banking |
Koror |
340 Main Road, Koror, 96939, |
+680 488 3338 |
|||||||
Asia Pacific Commercial Bank |
Banking |
Koror |
2nd Floor, Tsuneo Professional Building, Koror |
+680 488 8388/ |
|||||||
Bank Pacific |
Banking |
Koror |
Main Street, Koror |
||||||||
Republic Express, DHL |
Courier Service |
Koror |
487 Meketii Street, Koror, 96940, |
http://www.dhl.com/en/gu/country_profile/service_point_locations_express.html |
|||||||
HBO Printing |
Printing |
Koror |
Koror |
+680 488 |
|||||||
Insta Prints |
Printing |
Koror |
Koror |
+680 488 |
|||||||
West Printing |
Printing |
Koror |
Koror |
+680 488 5188 |
5 Palau Annexes
The following section contains annexes with additional information for the Republic of Palau Logistic Capacity Assessment.