3 Armenia Services and Supply

3 Armenia Services and Supply

The following section contains information on the logistics infrastructure of Armenia. 


Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 


3.1 Armenia Fuel

Overview

Armenia has no proven reserves of oil or natural gas and currently imports nearly all gas from Russia. The Iran-Armenia Natural Gas Pipeline has the capacity to provide twice the country's 2008 natural gas consumption and has the potential to provide energy security for Armenia as an alternative to the Russian-dominated imports that flow through the Georgian border. Despite a lack of fossil fuels, Armenia has significant domestic electricity generation resources. The Armenian electrical energy sector has had a surplus capacity ever since emerging from a severe post-Soviet crisis in the mid-1990s thanks to the reopening of the nuclear power station at Metsamor. The Metsamor Nuclear Power Plant provides 42.9% of the country's electricity. Armenia has plans to build a new NPP in order to replace the aging Metsamor which was built in 1979. The country also has eleven hydroelectric power plants and has plans to build a geothermal power plant in Syunik. Most of the rest of Armenia's electricity is generated by the natural gas-fired thermal power plants in Yerevan (completed in 2010) and Hrazdan.

The fuel in Armenia is provided through private companies, such as Ran-Oil LLC, Flash LLC, CPS Oil Corporation Co. LTD, Max Oil LLC. There is no government entity controlling the fuel market except for the Customs/Tax office and quality testing laboratories. Most of UN agencies and NGOs have a contract with one or two distributors. A coupon system or cash payments is common. According to the quantity, some distributors can provide tanks to the organization if requested and then deliver fuel on a regular basis. Distributors also provide fuel out of Yerevan, on some remote bases. The fuel price is higher than in other countries in South Caucasus due to the transport cost. Due to high prices many of vehicles are using propane as alternative source of fuel; these systems are installed locally by specialized personnel. Almost all public transportation such as buses, taxis and private vehicles are operated by propane.

In case the Nuclear Power Station stops its activity, Armenia will become very much dependent on imported fuel, which will affect all the aspects of economic life: having shortages of energy, making the prices go higher, etc.

For more information on government and fuel provider contact details, please see the following links: 4.1 Government Contact List and 4.7 Fuel Providers Contact List

Information may also be found at: http://www.mytravelcost.com/petrol-prices/ which is updated monthly. 

Fuel Pricing

Fuel price at local market is composed from the following: international price, transport cost, taxes. Taxes are paid during import clearance at the border. It is fixed amount per ton. The prices of fuel have decreased during the last 12 months: 12% for petrol and 7% for diesel. 

Fuel Prices as of: April 22, 2024 (AMD 390=1US$)

Fuel Prices per Litre as of: 22 April 2024

(local currency and USD - $)

Petrol

Regular 490, premium 530

Diesel

540

Paraffin

n/a

Jet A-1

216.43

Seasonal Variations 

No major seasonal variation, suppliers are very well aware when there is a high need of fuel, for instance at the beginning of agricultural season and are ordering adequate quantity way in advance.

Seasonal Variations

Are there national priorities in the availability of fuel? (i.e. are there restrictions or priorities for the provision of fuel such as to the military?)

 No

Is there a rationing system?

No

Is fuel to lower income / vulnerable groups subsidized?

No

Can the local industry expand fuel supply to meet humanitarian needs?

Yes

Is it possible for a humanitarian organization to directly contract a reputable supplier / distributor to provide its fuel needs?

yes

Fuel Transportation

Currently, Armenia is connected to foreign fuel suppliers through a single transportation corridor - the neighbouring Republic of Georgia. A single rail link and natural gas pipeline through Georgia are the only means of importing fuel to Armenia. Fuel must be shipped to Georgian ports and natural gas must transit the Georgian pipeline system to reach Armenia. Reliance on single fuel and natural gas transportation links reduces the reliability of fuel supplies to the Armenian market.

Standards, Quality and Testing

Quality of fuel is checked during importing process, quality is checked in accordance to former Soviet standard requirement Gost. Testing laboratory of Petroleum products of “National Institute of Standards” CJSC is accredited 2009-12-28, accreditation certificate N AST-001. Q-0035-2009, identification designation E 09.

Testing laboratory of Petroleum products carries out testing:

- for conformity assurance;

- on demand of legal entity and individual;

- on demand of governmental authorities and non-governmental organizations.

Testing laboratory of Petroleum products is accredited according to the requirements of HST ISO/IEC 17025-2005 “General requirements for the competence of testing and calibration laboratories”.

Industry Control Measures

Do tanks have adequate protection against water mixing with the fuel?

Yes

Are there filters in the system which monitor where fuel is loaded into aircraft?

Yes

Is there adequate epoxy coating of tanks on trucks?

Yes

Is there a presence of suitable firefighting equipment?

Yes

 

Standards Authority

Is there a national or regional standards authority?

Yes

If yes, please identify the appropriate national and/or regional authority.

National: NATIONAL INSTITUTE OF STANDARDS

Regional:

If yes, are the standards adequate/properly enforced?

Yes

 

Testing Laboratories

Are there national testing laboratories?

Yes

 

Fuel Quality Testing Laboratory

Company

NATIONAL INSTITUTE OF STANDARDS

 

Petroleum products inspection center

Name 

NATIONAL INSTITUTE OF STANDARDS

Petroleum products inspection center

Address

0051, Yerevan, Hovsep Emini St. 31a

Telephone and Fax

+374-10-237202

Contact

n/a

Standards Used

GOST

 

Fuel Quality Testing Laboratory

Company

BUREAU VERITAS

 

Automotive Testing Laboratory

Name 

 

Address

0010, Yerevan, Erebuni Plaza Business Center, Vazgen Sargsyan 26/1

Telephone and Fax

+374 11 505 305

Contact

n/a

Standards Used

GOST

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

3.2 Armenia Transporters

Overview

Internal transport service providers in Armenia, are mainly small or medium size companies, who have countrywide transport capability. Most of these fleet are of Russian manufactured Kamaz, Zil and Kraz as well as DAF, IVECO, MAN, SCANIA, Mercedes, Volvo, Renault, Higer, trucks which are relatively old, however well maintained and operational. Most of trucks are equipped with 20’ DV containers and can carry 20 mt or 30 m³ cargo. Majority of these trucks are 4x4, which is an asset when driving during winter thorough mountainous roads. The maximum capacity of Zil trucks is about 5 – 6 mt, these are used for smaller consignments to rural mountainous areas.

The average fleet size of each transporter is about 10-12 trucks; however, this number can be increased because there are big numbers of individuals owning one or two trucks and ready for hire (DAF, IVECO, MAN) . It is important to mention, that the major producers usually own their fleet for organizing both – import of raw materials and distribution or transportation of their production to the final destination points. Likewise, wheat flour manufacturer Modus Granum LLC owns 60-65 DAF, IVECO, MAN and other similar trucks, with capacity 30 mt each.

The Republic of Armenia joined the TIR Convention in 1993. In order to implement the provisions of the Convention, “Association of International Road Carriers of Armenia” non-governmental organization was formed in 1999. AIRCA is a member of International Road Transport Union (IRU) and was recognized as guaranteeing organization for issuing TIR carnets. Presently, AIRCA has 51 member-organizations, which have a total of over 530 vehicles matching with international standards. However, the association is not engaged in price formation, so transportation rates basically vary due to fuel price and season.

Transporters are charging approximately 30-37 USD/mt on average for transportation of commodities inside Armenia. 

Recently due to increasing demand for the movement of small tonnages there are a few companies who offer small (1.5 mt) truck transport solutions.

There are at least three major companies with big trucks, such as Apaven, Urban Logistics and Spayka. Spayka is specialized in export of agricultural goods to Russia, Urban Logistics is multipurpose company with domestics and international transportation services (they subcontract their vehicles) with cold chain transporting, handling, and storage and Apaven is moving copper concentrate from mining regions. There is an international transport company operating inside of country - Globalink Logistics LLC. Current capacity of companies is covering needs of the country.

Regulations or guidelines regarding temperature monitoring, storage, and handling of cold chain items during transportation and storage:

Compliance with Good Distribution Practice (GDP) is mandatory, and this requirement also applies to custom storage areas.

Documents required for shipping temperature-sensitive goods.

The lists are approved by the RA Government Decree N2 202-N of February 28, 2019 1, (Appendix 2)

https://www.arlis.am/DocumentView.aspx?DoclD=l91241

 

In the event of a temperature excursion or breach of cold chain integrity during transportation or storage, Compliance with Good Distribution Practice (GDP) is mandator.

For more information on transport company contact details, please see the following link: 4.8 Transporter Contact List

Urban Logistics Services Transport Capacity Summary

Regions Covered

In the entire territory of Armenia

Company’s main sector

 Multi-purpose (food, NFI, chemicals, pharma) international and in country transport, warehouse facility, cold chain, customs brokerage

GDP authorization available?

Not required

 

Number of

Vehicles

Capacity per

Vehicle (mt/)

Comments / Condition of Vehicles [1]

Vehicle Type [2]

N/A

N/A

N/A

Vehicle Type

N/A

N/A

N/A

Vehicle Type

N/A

N/A

N/A

Total Capacity

 

 

 

Additional Information

The company owns a big warehouse with the following facilities: dry, cold, racked, temperate controlled. They also have trusted partner who provide all services related with customs clearance.  

 

APAVEN Co. LTD Transport Capacity Summary

Regions Covered

In the entire territory of Armenia

Company’s main sector

 International transport, In country transport, Customs brokerage

Apaven was founded in Yerevan in 1993. They have an office at the Port of Poti and have a customs warehouse and container freight station in Yerevan. They are licensed customs brokers in Armenia and Georgia. They are also active in the Russian port of Novorosiysk and the Ukrainian port of Ilichevsk. They are providing services for containerized shipments to and from Armenia through Georgian ports Truck and rail transport.

GDP authorization available?

Not required

 

Number of

Vehicles

Capacity per

Vehicle (mt/)

Comments / Condition of Vehicles

Vehicle Type

N/A

N/A

N/A

Vehicle Type

N/A

N/A

N/A

Vehicle Type

N/A

N/A

N/A

Total Capacity

 

 

 

Additional Information

The company owns a big warehouse with the following facilities: dry, racked.They also have trusted partner who provide all services related with customs clearance. They use refrigerated containers to store temperature sensitive goods.

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

3.3 Armenia Manual Labor Costs

Overview

This aspect is being regulated by the Labour Code of the Republic of Armenia. The market situation of manual labour in Armenia has the following features: 

there are legal entities that offer manual labour services.

there are several companies (mainly big companies that are engaged in selling of construction materials) that have grouped many workers specialized in different aspects and offer their services.

Usually there is no problem in availability of manual labour. The only issue that can be faced is the inability of the service provider to issue an invoice, therefore, generally contracting legal entities who subcontract or hire individual workers is more efficient and easier.

Labour Rate(s) Overview

 

Average Cost
(Local Currency & USD - $)

 Rate as of 2023

Daily General Worker (Unskilled casual labour)

2000-5000 AMD per 8 hrs/day

5-13 USD per 8 hrs/day

Daily General Worker (Semi-skilled labour)

6000-8000 AMD per 8 hrs/day

15-20 USD per 8 hrs/day

Skilled Worker

9000-15000 AMD per 8 hrs/day

23-38 USD per 8 hrs/day

 

 

3.4 Armenia Telecommunications

Overview

Telecommunications systems are quite developed in Armenia.

There are three mobile phone operators currently in Armenia: Viva Cell MTS, Ucom and Beeline. All three offer 2G, 3G and 4G services. All three networks are widely modern and reliable with shops located in major towns and cities where one can purchase a sim card or get assistance if needed. Most unlocked mobile phones are able to be used on roaming however network charges apply. The performance of the 3 operators is monitored by the PSRC (Public Services Regulatory Commission) and a quarterly report is posted on each service provider’s website.

As of 2012, approximately 90% of all main lines are digitized and provide excellent quality services for the region. The remaining 10% is in modernization process.

International system

Yerevan is connected to the Trans-Asia-Europe fiber-optic cable via Georgia. Additional international service is available by microwave radio relay and landline connections to other countries of the Commonwealth of Independent States, the Moscow international switch and by satellite. Main backbones of Armenian networks are made by E3 or STM-1 lines via microwave units across whole country with many passive retranslations.

Fixed line communication

Traditionally Armenia has well-developed landline telephone services. According to official statistic data of International Telecommunications Union as for 2017 there were 505,190 fixed telephone service subscribers in Armenia (residents and businesses) or 17.24 subscribers per 100 inhabitants. Number of fixed telephone users have been significantly declined as compared with previous 10 years from 20.41 in 2006. Main reason for the decline is mobile-fixed substitution. Fixed communication is provided by Beeline, UCOM, Rostelecom and a few small companies. All these companies are private.

For more information on telecoms contacts, please see the following link:  4.11 Additional Services Contact List

Telephone Services

Is there an existing landline telephone network?

Yes

Does it allow international calls?

Yes

Number and Length of Downtime Periods (on average)

 n/a

Mobile Phone Providers

Viva Cell MTS

Ucom 

Beeline

Approximate Percentage of National Coverage

 All cities, villages, and main roads

Telecommunications Regulations

Telecommunication facilities (including terminal facilities) used in the Public Switched Telecommunications Network, other Public Telecommunication Networks, Governmental and Private telecommunication networks in the Republic of Armenia shall be subject to mandatory certification. Certification of telecommunication facilities in the Republic of Armenia shall be carried out according to the law and international treaties entered into by the Republic of Armenia. All telecommunication licenses for HF, VHF, UHF communication, data, mobile and satellite services are issued by Ministry of Transport and Communication. For some transmitting equipment it is necessary to obtain import licenses/permissions which is necessary to submit during customs clearance process. These permissions are granted by Ministry of Transport and Communication and Ministry of Defense of the Republic of Armenia.

Regulations on Usage and Import

 

Regulations in Place?

Regulating Authority

Satellite

Yes

 Ministry of Transport and Communications

HF Radio

Yes

Ministry of Transport and Communications

UHF/VHF/HF Radio: Handheld, Base and Mobile

Yes

Ministry of Transport and Communications

UHF/VHF Repeaters

Yes

Ministry of Transport and Communications

GPS

no

 No regulation

VSAT

Yes

 Ministry of Transport and Communications

Individual Network Operator Licenses Required

Yes

Frequency Licenses Required

yes

Existing Humanitarian Telecoms Systems

There is current communication system between UN agencies.

Existing UN Telecommunication Systems

 

UNDP

WFP

WFP Direct

UNHCR

Emergency Channel

VHF Frequencies

 RX 156.325/TX 161.325

 RX163.125/TX158.125

 RX163.125/TX163.125

 RX163.150/TX158.150

 RX163.100/TX158.100 

HF Frequencies

 4043.7

5368.3

6327.5

7447.5

 4317.5

5432.5

6517.5

7813.5

 4583.5

5764.5

6737.5

8067.5

 5177.5

6066.5

6883.5

8827.5

 5293.5

6282.5

7432.5

9027.5

Locations of Repeaters

 Yerevan

n/a 

n/a 

Yerevan 

 

VSAT

 n/a

Yerevan 

Yerevan 

n/a 

 

Internet Service Providers (ISPs)

Broadband internet service by fiber optic or xDSL provided basically by Beeline, UCOM, Rostelecom and several small companies. All these companies are private. The number of broadband internet users in last few years are increased. The service is available in the cities and most of the villages. Approximately 60 percent of rural towns are covered by landline broadband. Availability of service can be checked by the companies upon the request which contain postal address. The total number of internet users (including mobile users) in Armenia is almost 1,400,000 which is about 45% of population.

Access to the internet in Armenia is ensured through four backbone networks that use fiber optic cable systems. The international internet connection is made possible by three telecommunication operators. At the network level they are interconnected with fiber optic cable systems operating in the territory of the Republic of Georgia.

 

Internet Service Providers

Are there ISPs available?

 Yes

If yes, are they privately or government owned?

 Privately owned

Dial-up only?

 No

Approximate Rates (local currency and USD - $)

Dial-up

 n/a

Broadband

 5,000-20,000 AMD/month

13-50 $/month

Max Leasable ‘Dedicated’ Bandwidth

 4mb

 

Mobile Network Operators (MNOs)

Three mobile operators cover almost 100% of Armenia’s populated areas: Beeline, Vivacell-MTS and Ucom. The performance of the 3 operators is monitored by the PSRC (Public Services Regulatory Commission) and a quarterly report is posted on each service provider’s website. The three operators offer voice and data services (including LTE). The Republic of Armenia Central Bank approved the operators to deal with mobile money transfers for consumers (not for companies). But due to the spread banking infrastructure in Armenia (even in regions) there are only Mobidram (MTS) and UPay services which are not used widely and only provide payments to the internal system clients, commercial banks as well as you can make loans repayments or pay for utilities (gas, electricity, water etc.). The clients of these systems can make payments by mobile phones or online (using computer/tablet). There are no retailers or shops in the market who accept this type of payment.

For information on MNOs please visit the GSM Association website.

Company

Number of Agent Outlets by Area

Network Strength by Area

Contracted for Humanitarian or Government Cash Transfer

Programmes?

Services Offered

(i.e. Merchant Payment,

Bulk Disbursement,

Receive & Make Payment)

VivaCell-MTS

See the Map below

 

No

mobidram

Beeline

See the Map below

 

No

 

Ucom LLC

See the Map below

 

No

Upay

Beeline GSM coverage map

image-20240708090551-1 

 

Vivacell-MTS 2G coverage map

image-20240708090551-2 

 

UCOM 2G coverage map

image-20240708090551-3

 

 

 

3.5 Armenia Food and Additional Suppliers

Armenia is a net food-importer country. Top import and export destination is Russia. In general, all the products and services are available and can be purchased in Armenia.

According to the traders, due to the shocks of Covid-19 and the NK hostilities since 2020, as well as the conflict between Russia and Ukraine, prices of food and non-food products have significantly increased.

Most imports to Armenia come from neighboring countries such as Russia, Georgia, and Iran. As a result, the local prices are highly dependent on the prices of commodities in those countries and on transportation costs.

There are no monopolies in the assessed markets.

The market relationships in Armenia are being regulated by RA Law on Procurements. There is also a State Committee for Protection of Economic Competition of the RA, the goals of which are protection and promotion of economic competition, creation of appropriate environment for fair competition, contribution to the development of entrepreneurship and protection of consumer rights in the Republic of Armenia.

Generic country information can be located from sources which are regularly maintained and reflect current facts and figures. For a general overview of country data related to the service and supply sectors, please consult the following sources:

The Observatory of Economic Complexity – MIT (OEC): https://oec.world/en/profile/country/arm

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

3.5.1 Armenia Food Suppliers

Overview

Armenia’s relatively strong agricultural performance since 2001 has resulted in a substantial increase in self-sufficiency levels of main food products and overall food availability. About 66 percent of the total dietary energy per person available for consumption comes from domestic production.  However, the availability of food in Armenia highly depends on food imports, especially with regard to cereals and certain types of meat whereby Armenia imports 50.5 percent of the supplied wheat, 42 percent of legumes, 78 percent of poultry, 42 percent of pork, and 92 percent of vegetable oil. Armenia’s high dependency on food imports means food prices remain highly vulnerable to shocks in external food markets. The domestic food price volatility index stands at nearly 12 percent, demonstrating Armenia’s high month-to-month fluctuation in prices of foods.

Additional information can be located from sources which are regularly maintained and reflect current facts and figures. For more specific and detailed overviews of food availability and market conditions, please consult the following sources:

WFP Vulnerability and Analysis Mapping (VAM): https://dataviz.vam.wfp.org/asia-and-the-pacific/armenia/overview?current_page=1&country=arm

For more information on food supplier contact details, please see the following link:  4.10 Supplier Contact List

Retail Sector

AT Kearney notes that Armenia still has an unsaturated retail market which is shifting rapidly to modern formats. In Yerevan, the country's capital and home to about 80 percent of the country's retail sales, shoppers spend almost $100 million monthly on consumer goods, primarily food. Home improvement, clothing, and furniture are the top non-food categories. Retail trade is moving from small and medium stores to large trade centers, including supermarkets.  Currently, there are several malls and large stores operating in Yerevan involved in trade of food and consumer products. Supermarkets are the most frequently used stores for FMCG (Fast Moving Consumer Goods) purchases in Yerevan. From international players Carrefour hypermarket is functioning in Armenia. The established retailers are mainly stable.

Types of Retailers Available

Type of Retailer

Rank

(1-5)

Supermarket – concentrates mainly in supplying a range of food, beverage, cleaning and sanitation products; have significant purchasing power; are often part of national/regional/global chains.

5

Convenience Store/Mini Market – medium sized shop; offers a more limited range of products than supermarkets; usually has good/stable purchasing power; may be part of chain or cooperative.

4

Permanent shop with strong supply capacity individually/family owned store; usually offers fewer commodities and a limited selection of brands; good storage and reliable supply options.

3

Permanent shop with limited supply capacity individually/family owned store; offers fewer commodities and a limited selection of brands; limited storage and unstable supply options.

2

Mobile Shop/Market Stand individually/family owned store; usually offers fewer commodities and a limited selection of brands; may be found at outdoor markets, camps or unstable environments.

1

 

Wholesale – Alex Holding Co. LTD

Supplier Overview

Company Name

Alex Holding Co. LTD

Address

Armenia, 0065, Yerevan, Tichina St. 3rd Lane, 2/2 Building

Does the supplier have its own production / manufacturing capacity?

 

Yes/ The supplier is engaged in food processing.

Does the supplier have its own retail capacity?

 

Yes / The supplier owns the supermarket chain Yerevan City

Does the supplier have its own transport capacity?

Yes

Does the supplier have its own storage facilities?

Yes

Approximate Turnover in MT

 

The Holding was one of the biggest taxpayers in Armenia in 2018

Payment Methods Accepted

Cash, card

Other Comments or Key Information

 

 

Other Locations

Region(s)

Service Location(s)

Yerevan

           

22 supermarkets, all districts

ADD MORE ROWS IF REQUIRED

 

Primary Goods / Commodities Available

Commodities by Type**

(SITC Rev 4 Division Code - Title)

Comments

00 - Live animals (other than fish, crustaceans, molluscs, etc.) 

i.e. sheep and goats, swine, poultry… 

Produced locally 

01 - Meat and meat preparations 

i.e meat of bovine animals, meat of sheep, dried or smoked meat of swine, sausages… 

Produced locally and imported 

02 - Dairy products and birds’ eggs 

i.e. milk, yogurt, butter, cheese, eggs… 

Produced locally and imported 

03 - Fish (not marine mammals), crustaceans, molluscs… 

i.e. fish (chilled or frozen), fish (salted or in brine), fish liver and roes… 

Produced locally and imported 

04 - Cereals and cereal preparations 

i.e. wheat, rice, flour of maize, pasta... 

Produced locally and imported 

05 - Vegetables and fruit 

i.e. vegetables, fruit and nuts, jams/jellies, fruit juices… 

Produced locally and imported 

06 - Sugars, sugar preparations and honey 

i.e. sugars (beet or cane) raw, natural honey, fruit/nuts preserved by sugar … 

Produced locally and imported 

07 - Coffee, tea, cocoa, spices and manufactures thereof 

i.e. coffee, cocoa, chocolate, tea, mate, pepper… 

Produced locally and imported 

09 - Miscellaneous edible products and preparations 

i.e. ready-to-eat foods, margarine, sauces, soups and broths, yeasts… 

Produced locally and imported 

41 - Animal oils and fats 

i.e. lard, fats and oils… 

Produced locally and imported 

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated 

i.e. soya bean oil, olive oil, maize oil, vegetable oil… 

Produced locally and imported 

**For non-FOOD products please see section 3.5.2 Additional Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

3.5.2 Armenia Additional Suppliers

Overview

All the key commodities used in humanitarian operations are available in Armenia being either produced locally or imported. Medicine is being imported from different countries by wholesalers as well as being produced locally and is made available through very big number of pharmacies spread all over the country. Construction materials and kitchen equipment, IT equipment, water pumps, potable water are all available for procurement in the local markets. 

 
For more information on suppliers’ contact details, please see the following link: 4.10 Supplier Contact List

Wholesale – Freja and Son LLC

Supplier Overview

Company Name 

Freja and Son LLC 

Address 

Armenia, 0014, Yerevan, Adonts St., 2/1 Building 

Does the supplier have its own production / manufacturing capacity? 

Yes  

Does the supplier have its own retail capacity? 

No 

Does the supplier have its own transport capacity? 

Yes  

Does the supplier have its own storage facilities? 

Yes  

Approximate turnover in USD - $ 

n/a 

Payment Methods Accepted 

Cash, bank payment 

Company Name 

Freja and Son LLC 

 

Other Locations

Region(s)

Service Location(s)

Armenia

All regions in Armenia

Primary Goods / Commodities Available

Commodities by Type**

(SITC Rev 4 Division Code - Title)

Comments

24/27 - Crude materials, inedible, except fuel 

i.e. fuel wood, crude fertilizers, sand/stone/gravel 

Produced locally 

51 to 59 - Chemical and related products 

i.e. chlorine, pharmaceuticals, soaps, plastic tubes/pipes, chemical fertilizers 

Imported and produced locally 

61 to 69 - Manufactured goods classified chiefly by material 

i.e. rubber tyres, wood pallets, textiles, cement, iron/steel pipe fittings, copper wire, metal tanks 

Imported and produced locally 

71 to 79 - Machinery and transport equipment 

i.e. engine/machine parts, generators, sewing machines, pumps, telecoms equipment, vehicles 

Imported 

81 to 89 - Miscellaneous manufactured articles 

i.e. prefabricated buildings, lighting fixtures, furniture, clothing, medical/surgical instruments 

Imported and produced locally 

91/93/96/97 - Commodities not classified elsewhere 

 

Imported and produced locally 

**For FOOD products please see section 3.5.1 Food Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

3.6 Armenia Additional Services

Overview

All the services that might be required for operations are available in Armenia and can be easily contracted.
For more information on company contact details, please see the following link: 4.11 Additional Services Contact List

Accommodation

The availability of accommodation / housing in the country is on a high level. There are many hotels/hostels/bed and breakfast facilities/apartments available for rent in all the regions of Armenia, varying in prices from 100 USD to 3000 USD and above per month. There can be found accommodations that meet minimum criteria regarding security for agencies. There are many ongoing constructions throughout the country (mainly in the capital city Yerevan) and the country has the capacity to house and support a large influx of demand. There are hotels in different regions of Armenia that have been assessed and with which there exist common UN Long Term Agreements.

Electricity and Power

Armenia has no proven reserves of oil or natural gas and currently imports nearly all gas from Russia. The Iran-Armenia Natural Gas Pipeline has the capacity to provide twice the country's 2008 natural gas consumption and has the potential to provide energy security for Armenia as an alternative to the Russian-dominated imports that flow through the Georgian border. Despite a lack of fossil fuel, Armenia has significant domestic electricity generation resources

 

The main source of electricity in Armenia is Hydropower, Nuclear and Thermal generation. The principal hydro electricity producers are International Energy Corporation with Sevan – Hazdan Cascade seven hydropower plants and Vorotan Cascade who have 3 power plants.

 

  • Nuclear Power Plant (NPP) was commissioned in 1976 (first reactor) and 1980 (second reactor)
  • The nuclear reactors have been upgraded and adapted to local conditions with a seismic rating of 8
  • After the 1988 earthquake the Board of Ministers of USSR ordered the operation at the NPP to be halted
  • The Government of Armenia restarted the NPP in 1993 to overcome the energy crisis
  • The rehabilitation was undertaken with international specialists from the US, France, Russia and the IAEA
  • The 2nd stage of the NPP, with a capacity of 407.5 MW was restarted in 1995 with no emergency breakages
  • The restart of the NPP caused negative reactions from neighbouring countries and international organizations
  • In 2003, management of NPP was given to the Russian, Inter RAO EES Co (subsidiary of RAO EES Russia)
  • The plant provides more than 33% of total electricity consumption
  • In 2003, NPP generated about 2 billion kWh of electricity which is about 36% of the total generation in Armenia
  • Once per quarter, emergency fire and anti-emergency trainings are performed in the plant
  • Furthermore, once every 3 years, emergency training is conducted at an international level

The country also has eleven hydroelectric power plants and has plans to build a geothermal power plant in Syunik. Most of the rest of Armenia's electricity is generated by the natural gas-fired thermal power plants in Yerevan (completed in 2010) and Hrazdan.

 

The Armenian electrical energy sector has had a surplus capacity ever since emerging from a severe post-Soviet crisis in the mid-1990s thanks to the reopening of the nuclear power station at Metsamor. The Metsamor Nuclear Power Plant provides 42.9% of the country's electricity. Armenia has plans to build a new NPP in order to replace the aging Metsamor which was built in 1979.

 

The voltage in Armenia is 220 volts.

Electricity and Power Summary Table

Production Unit

Type

(Hydroelectric, Thermal, etc.)

Installed

Capacity (MW)

Current Production (MW)

Armenian Nuclear Power Plant - Metsamor

Nuclear

815 MW

407.5 MW

Hrazdan Thermal Power Plant

Thermal

1,200 MW

600 MW

Yerevan Thermal Power Plant

Thermal

550 MW

550 MW

Vanadzor Thermal Power Plant

Thermal

47 MW

49 MW

Financial Services

Armenia has a strong and stable financial system with banks dominating in the system. The system is well protected due to the strict and market-friendly supervision by the Central Bank of Armenia. The banking system is the biggest part of the Armenian financial market. As of December 31, 2021 there are 17 commercial banks operating in the Republic of Armenia. They have 553 branches in Armenia

The accounting services are also available and at a high level in Armenia. There are many tax and accounting companies, as well as consulting companies. In Armenia function also branches of such international companies as KPMG Armenia CJSC, Grand Thornton Legal and Tax LLC, Ernst and Young CJSC, etc.

AMIO Bank

Company Overview

Company Name

AMIO Bank

Address

Nalbandyan str. 48, Yerevan

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

 

Provides currency exchange?

Yes

 

Will initiate / receive wire transfers?

Yes

 

Provides Loan / Credit services?

Yes

 

Other Comments or Key Information

 

Other Locations

Region(s)

Service Location(s)

Yerevan

Yerevan

Syunik

Agarak, Kapan

Ararat

Ararat, Masis, Artashat

Hrazdan

Hrazdan

Ijevan

Ijevan

Armavir

Armavir

Vanadzor

Vanadzor

Gyumri

Gyumri

Byurak

Byurak

Vardenik

Vardenik

Sevan

Martuni, Gavar

Clearing and Forwarding Agents

There are clearing and forwarding agents in Armenia who provide high quality services. UN holds Long term agreements with several such companies.

Construction, Material Handling & Power Generation Equipment

Zeppelin Armenia Ltd

District #4, Kotayk Marz, Yerkrord Artadrakan Abovyan,Armenia,             

Name: Frank Janas, Title: Chief executive officer

Web: www.zeppelin.am

Tel: +374 10 284 221     Tel: +374 10 222 240      Fax: +374 10 222 370

Postal and Courier Services

In Armenia there exist both – Postal and Courier Service providers. HayPost CJSC is the official national postal operator of Armenia which provides postal, payment and retail services. Haypost currently operates through 900 postal offices across Armenia, from urban to the most remote rural regions. Starting 2010, "HayPost" CJSC began the provision of postbanking services in Armenia. 

There are also Courier Service providers in Armenia, such as "MAIL-EXPRESS" EXPRESS DELIVERY SERVICE, "TRANSIMPEX" Limited LLC (Official Agent of FedEx, TNT, Major Express), "DHL WORLDWIDE EXPRESS", REPRESENTATION IN ARMENIA – UMAKS, "GARANTPOST" DOOR TO DOOR MAIL DELIVERY SERVICE – CHRONOGUARANT.

Printing and Publishing

The market of printing and publishing service providers is much developed in Armenia. Most companies offer design and printing services at the same time to make it more convenient for the customers. The companies provide printing not only on paper, but also on other items, such as T-shirts, cups, pens, etc. Among such companies are: Asoghik LLC, Tosp LLC, Task LLC, etc. There are also publishing houses in Armenia, such as Antares Media Holding, Zangak Publishing house, etc.

Taxi Companies

There is a vast diversity of taxi service providers in Armenia. Among such, there are individual taxi drivers; taxi services; as well as application-based taxi services such as GG, Yandex Taxi, Uber. The taxi services accept both - cash and coupon payments, in case agreement with company exists. The application-based taxi services accept cash, as well as online payments. Taxi companies offer not only sedan cars, but also mini-vans, buses, and in some cases even trucks.

Vehicle Rental

There is a possibility for rental of any type of vehicle in Armenia. The cars can be rented with or without a driver. There exist representations of internationally known companies, such as Hertz (Travelex Co. LTD), SIXT (Fora LLC), J.M.S Co. Ltd, as well as local companies.

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

3.7 Armenia Waste Management and Recycling Infrastructure Assessment

Overview

Armenia has made strides in waste management, although widespread waste sorting and recycling are still lacking at the country’s 60 landfills. A waste processing plant near Hrazdan city is now operational, leading to the closure of 10 dumps and reducing open dumping.

In 2022, Armenia generated approximately 60 million metric tons of waste, with around 20 million metric tons from mining. Municipal solid waste (MSW) production is about 400,000 tonnes annually, equating to 130 kg per capita. Legislation enacted in June 2022 has enhanced enforcement and increased penalties for improper waste management, aligning practices with international standards.

Yerevan has also made significant progress in waste management with a comprehensive plan that includes:

Waste Collection: In 2020, Yerevan renewed a contract with Sanitek and formed new partnerships to improve collection efficiency.

Infrastructure Development: By late 2022, a modern landfill was constructed with an €8 million loan from the EBRD “European Bank for Reconstruction and Development”.

Recycling Initiatives: In 2023, Yerevan launched pilot projects for waste sorting and recycling, aiming for a 15% recycling rate by 2025

Landfills

Armenia’s 60 landfills are undergoing gradual improvements, although no comprehensive waste sorting systems are in place. The Hrazdan waste processing plant helps alleviate the burden on these sites by processing regional waste.

The Nubarashen landfill, receiving about 350 tons of waste per day, now includes a leachate treatment system and enhanced containment measures to prevent contamination. The government plans to build additional waste processing facilities to reduce landfill reliance and promote waste-to-energy projects.

This updated report reflects recent data and developments in Armenia's waste management and recycling infrastructure. For further details, consult government reports and environmental studies from 2023 and 2024.

For more information on waste management company contact details, please see the following link: 4.12 Waste Management Companies Contact List

Name

Location

Phone

Type

ECOLOGY

Margari Highway 4/1 Ejmiadzin

+374-77-669080

Biological/medical waste disposal

EcoProtect

Yerevan Nubarasheni highway, 20/1

+374-95-898480

Medical and clinical waste utilization/ Pet Cremation

 

 

 

Medical Waste Overview and Disposal

Regulated by the Law of the Republic of Armenia "On Waste" (amended in 2022). The licensing authority is the Ministry of Environment of the Republic of Armenia.

The requirements for the safe handling and disposal of medical waste generated in medical organizations, including pharmaceutical waste, are defined by Order N2 03-N of the Minister of Health of the Republic of Armenia dated March 4, 2008. This order establishes the "Hygienic and Anti-Epidemic Requirements for the Management of Medical Waste" as outlined in sanitary rules and norms N 2.1.3-3. Recent updates have emphasized the need for enhanced compliance with European Union standards and the integration of more comprehensive waste management practices to improve public health and environmental safety.