Democratic Republic of Congo - 3 Democratic Republic of Congo Logistics Services
Disclaimer: Registration does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse,comment on any company's suitability as a reputable service provider.
Generic Information:
The following sections provide information on the logistics services of the Democratic Republic of Congo.
Democratic Republic of Congo - 3.1 Democratic Republic of Congo Fuel
Petroleum activities in the Democratic Republic of Congo are organized around the exploration / production, refining, transportation, storage and distribution of petroleum products.
Fuel supply and distribution is managed by SEP Congo (Service des Entreprises Petrolières Congolaises).
The stakeholders in the Oil industry are divided as follows:
- The refiner, transporter and storage (SOCIR AND SEP-CONGO)
- The GPDPP Group (Groupement professionnel des distributeurs des produits pétroliers (TOTAL ENGEN, Cobil, FINALog, SOFICO) for the marketing of petroleum products and lubricants
- The GENAPEP(Groupement des entreprises nationales pétrolières privées) / CPN COPENA, GNPP and others for marketing of petroleum products by the private sector
- The COHYDRO(Congolaise des hydrocarbures), Government Counsellor for Hydrocarbons.
DRC imports 100% of its petroleum products and 57 suppliers in the sector have been approved by the Minister of Hydrocarbons as of February 2012 (still in 2015).
(Source: République Démocratique du Congo Ministère des Hydrocarbures)
Fixed installations in the country
Installed capacity 233.911m3 (until 2001) including:
- 5 (five) pumping stations (Ango-Ango, Lufu, Lukala, Inkisi and Masina)
- 9 (nine) Aviation depots (Ndjili, Lubumbashi airport, Mbandaka Airport, Mbuji-Mayi airport, Kananga airport, Goma airport, Kisangani Airport, Kalemie airoport and Gbadolite airport)
- 26 ground depots interconnected by a network of HF radio telecommunications and GSM (Ango-Ango, Boma, Muanda, Kinshasa, Masina, Ilebo Lubumbashi, Mwene Ditu, Kananga, Mbuji-Mayi, Kikwit, Inongo Bandundu, Mbandaka, Kisangani, Businga, Bumba Isiro Kalemie, Kindu, Bukavu, Kalundu Akula, Bena Dibele, Aketi and Mungbere);
Information may also be found at: http://www.mytravelcost.com/petrol-prices/ which is updated monthly.
For information on Democratic Republic of Congo Fuel contact details, please see the following links:
4.7 Democratic Republic of Congo Fuel Provider Contact List
Fuel Pricing
Fuel pricing is controlled by the Government. Prices are set by the Ministry of Economy.
There are currently two orders that govern the fuel pricing in DRC:
- The Ministerial Decree No. 008/CAB/MIN-ECO & COM/2012 of 29 May 2012 fixing the price of land fuels (gasoline Super, Diesel, Oil and FOMI);
- The Ministerial Decree No 009/CAB/MIN-ECO & COM/2012 of 29 May 2012 fixing the price of aviation fuel (JET A1)
Fuel Prices (Ouest, Est, and Sud Regions) July 2022
Aviation Fuel Prices (Ouest, Est, and Sud Regions) June 2022
Seasonal Variations
Seasonal Variations |
|||
---|---|---|---|
Are there national priorities in the availability of fuel, e.g. are there restrictions or priorities for the provision of fuel such as to the military? (Yes / No) |
Yes |
||
Is there a rationing system? (Yes / No) |
n/a |
||
Is fuel to lower income/vulnerable groups subsidized? (Yes / No) |
n/a |
||
Can the local industry expand fuel supply to meet humanitarian needs? (Yes / No) |
Yes |
||
Is it possible for a humanitarian organization to contract directly a reputable supplier/distributor to provide its fuel needs? (Yes / No) |
Yes |
Fuel Transportation
Fuel supply and storage throughout the country is done using the following entry points:
- In the West (Bas-Congo): imported finished products (gasoline, diesel, jet A1, Avgas, oil, fuel and LPG) arrive by tankers or by barge from the SOCIR refinery and are discharged to the oil port of Ango-Ango Matadi before being pumped through pipelines except for fuel and other oil which are transported by tankers.
- In the South (Katanga) finished products enter through Sakania and Kasumbalesa and are either discharged to the filing of Lubumbashi, or transported by railcar to Kolwezi and Kasai (Mwene Ditu Kananga).
- In the East (North Kivu, South Kivu and North Katanga) imported finished products are discharged in Kalemie, Kalundu, Bukavu or Goma. But in 1997, SEP had momentarily lost control of imports in the east.
Products movement:
- Operating a pipeline network (6 of 718 km of which 2 of 6'' axis Matadi -Kinshasa (662 km), 2 of 6'' plus 1 of 10'' axis -Kinshasa Masina (44 km) and 1 of 6'' - axis Masina-Ndjil (12 km) annual pumping capacity (1.200.000 m3) and barges, tank wagons and tankers at a respective installed capacity of: 800 m3, 5.454 m3 and 1.616 m3;
- Operating a river network: 7 units including 5 pushers, one barge and one canoe;
- Operating a railway network: 132 units with 2 locomotives and 130 tank cars (axis Kasai and Katanga 112, Bas Congo - Kinshasa axis 18);
- Operating a ground network (road equipment and engineering equipment): 292 units including 53 carriers, 39 trailers, 35 tractors, 5 trays, 44 vehicles, 92 vans, 17 cars and seven motorcycles.
Customs clearance:
- Customs broker , public road transport of goods under Customs
- Official clearing and forwarding agent of petroleum products ,
- 13 customs agents and 11 bonded warehouses approved by DGDA throughout the country;
Transportation in remote areas:
Some transporters used to going to hard-to-access places have equipped their special trucks with tanks. See 3.2 Democratic Republic of Congo Transporters for more information.
Standards, Quality and Testing
Industry Control Measures |
||
---|---|---|
Tanks with adequate protection against water mixing with the fuel |
Yes | |
Filters in the system, monitors where fuel is loaded into aircraft |
Yes | |
Adequate epoxy coating of tanks on trucks |
Yes | |
Presence of suitable fire fighting equipment |
Yes |
Standards Authority |
||||||
---|---|---|---|---|---|---|
Is there a national or regional standards authority? (Yes / No) |
Yes | |||||
If yes, are the standards adequate/properly enforced? (Yes / No) |
Yes | |||||
Testing Laboratories |
||||||
Are there national testing laboratories? (Yes / No) |
Yes | |||||
Fuel Quality Testing Laboratory |
||||||
Company |
OCC (Office Congolais de Contrôle) |
|||||
Address |
98, Avenue du Port |
|||||
Telephone and Fax |
+243 81 8115737 |
Democratic Republic of Congo - 3.2 Democratic Republic of Congo (DRC) Transporters
Overview
In March 2022, the Institut National de la Statistique (INS) published its report, Rapport Global du Recensement General des Entreprises 2019 (available here) and reported a total of 586,587 registered companies with 1,286 from the transport & storage sectors (0,2%). The transport sector remains informal according to the Federation des Entreprises du Congo (FEC) and is estimated up to 92,8% by the INS. Transporters are mainly very small sized companies with mainly one to three trucks, although national truck companies with large modern fleets also operate near main cities and along mining road corridors.
Rate and Contracting
Transport costs are expensive compared to the neighboring countries. This is a result of the high number of taxes at both national and provincial levels, and additional and duplicated fees along the road. Rates are calculated based on the truck capacity (e.g. 5 mt, 10 mt), the distance and also the rainy season as this also impacts the price. Both parties have space to negotiate additional terms and conditions such as minimum lead time to book a truck, replacement in case of breakdown, cargo insurance etc. Furthermore, subcontracting is done by very small size companies to meet the customer’s capacity requirement and it’s recommended to clarify whether subcontracting is used prior to the contract signature.
Depending on the region, trucking companies have fleet adapted to the road conditions (paved vs off road). Mechanical condition, driver experience, fleet capacity and towing service in case of breakdown are key criteria to consider during the selection process, as well as the knowledge of the area of operations considering the highly volatile security situation in DRC. In general, goods are carried into a closed metallic container to secure the cargo and to protect it during the rainy season.
Road transport regulations
A trucking company must have a set of administrative documents to obtain an agreement from the Ministry of Transport and Communications and legally run its business at the national level. In 2022, below is the list of mandatory documents:
-
Company
Document |
Validity |
Issued By |
---|---|---|
N° d’Identification National (IDNAT) |
n/a |
Ministère de l’Economie Nationale |
N° au Registre du Commerce et de Crédit Mobilier (RCCM) |
n/a |
Ministère du Commerce |
Le Numéro d’Impôt |
n/a |
Ministère des Finances |
L’Agrément de Transport |
One year |
Direction Générale des Recettes Administratives, Judiciaires, Domaniales et de Participations (DGRAD) |
L’attestation fiscale (NIF) |
6 months |
Direction Générale des Impôts (DGI) |
-
Truck
Document |
Validity |
Issued By |
---|---|---|
Certificat du Contrôle Technique |
4 months |
Approved Mechanic Workshop |
Certificat d’immatriculation (carte rose) |
n/a |
Direction Générale des Impôts (DGI) |
Police d’assurance |
One year |
Insurance company |
-
Insurance
Local insurance contracted by trucking companies only covers the third-party liability, therefore cargo insurance is upon customer request. T o ensure a comprehensive and reliable service, the trucking company will subscribe an insurance from an international broker (Kenya, Uganda or Tanzania) at customer’s expense.
Organization & Structure of National Transporters
The Federation des Entreprises du Congo (FEC) is the main union, gathering all the transporters formally registered under the Congolese law. Organized under their Commission Nationale de Transport, the FEC is the main channel for dialogue and lobbying with the public and authorities at national and provincial levels, to escalate and share their concerns.
Commission Nationale |
Comités Professionnels |
Transport |
Comité Professionnel des Transporteurs Routiers |
Other |
Comité Professionnel des Transporteurs Aériens |
Comité Professionnel des Agences de Voyages |
|
Comité Professionnel des Agents Maritimes |
|
Comité Professionnel des Transporteurs Fluviaux & Lacustres |
In addition, private associations such as ASBL (Association Sans But Lucratif) exist with the same aim to escalate at provincial level any difficulties faced to perform their activities.
Domestic and humanitarian needs are covered by the national capacity of the market and challenges to meet both requirements were not observed during the past years. Even in case of a sudden increase of transportation needs by the humanitarian community, the available national market has been able to absorb an increase in demand.
However, external factors such as poor rood conditions, closed borders due to security situation, destroyed bridges, floodings or port congestion must be considered and might impact the access and the lead time. Therefore, contingency stock and replenishment must be prepared in advance to avoid any disturbance within the relief activities
Access constraints maps
The DRC Cluster Logistics offers a broad range of maps informing about road conditions and maximum ton capacity allowed.
For more information, please visit here the DRC Cluster Logistics website
For more information on transport company contact details, please see the following link:4.8 Transporter Contact List .
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
Democratic Republic of Congo - 3.3 Democratic Republic of Congo Manual Labor Costs
The DRC labor code (Article 40) provides that in case a daily worker has completed twenty two (22) working days over a period of two (2) months, the new contractual commitment entered into will be deemed concluded as a permanent contract. One should comply with the legal duration required by the law. Some organizations, mainly NGOs apply a shift system after completion of 15 working days in order to comply with the law. As far as UN agencies are concerned, contracted labor unions are used.
Democratic Republic of Congo - 3.4 Democratic Republic of Congo (DRC) Telecommunications
Telecommunications in DRC is under the Ministère des Postes, Télécommunications et Nouvelles Technologies de l’Information et de la Communication (PTNTIC) and managed through four structures :
-
The Société congolaise de fibre optique (SOCOF) created in 2016 and oversees the construction, management, operation and maintenance of the fiber optic infrastructure.
-
The Autorité de Régulation de la Poste et des Telecommunication du Congo (ARPTC), an independent administrative authority created in 2002 with the key role of ensuring compliance with laws, regulations and conventions in the telecommunications sector.
-
The Réseau National de Télécommunications par Satellite (RENATELSAT) was created in 1996 and oversees the management and maintenance of the domestic satellite telecommunications network.
-
The Société Congolaise des Postes et Télécommunications (SCPT) was created in 2008 and is responsible for the postal service.
For more information on telecoms contacts, please see the following link: 4.11 Additional Services Contact List.
Telephone Services |
|
---|---|
Is there an existing landline telephone network? |
Yes |
Does it allow international calls? |
Yes |
Number and Length of Downtime Periods (on average) |
n/a |
Mobile Phone Providers |
Vodacom, Airtel, Orange, Africell |
Approximate Percentage of National Coverage |
47,1 % in 2021 (source ARPTC) |
Telecommunication Regulations
ARPTC is the regulatory authority in charge of managing, delivering authorizations and to control the frequencies. Explanations and procedures are available here for VHF-HF frequencies and here for VSAT.
Regulations on Usage and Import |
Regulations in Place? |
Regulating Authority |
---|---|---|
Satellite |
Yes |
ARPTC |
HF Radio |
Yes |
ARPTC |
UHF/VHF/HF radio: handheld, base and mobile |
Yes |
ARPTC |
UHF/VHF repeaters |
Yes |
ARPTC |
GPS |
n/a |
n/a |
VSAT |
Yes |
ARPTC |
Individual Network Operator Licenses Required | Yes | |
Frequency Licenses Required | Yes |
VSAT Providers |
---|
AFRICAN DIGITAL NETWORK |
COMPASS GREEN WORLDWIDE SARL |
CYBERNET SPRL |
KONNECT AFRICA SARLU |
RAGASAT SARL |
SONEMA SAM MONACO SA |
VODACOM CONGO RDC S. A |
Existing Humanitarian Telecoms Systems
The United Nations agencies have a national telecom system under the same umbrella and managed by UNDSS (United Nations Department of Safety and Security). A common radio room is operating 24/7 from Kinshasa.
|
UN Agencies |
---|---|
VHF Frequencies |
Yes |
HF Frequencies |
Yes |
Locations of Repeaters |
Yes |
VSAT |
Yes |
Internet Service Providers (ISPs)
In 2019, the DRC government launched the Plan National du Numérique “Horizon 2025” (Cabinet du Numérique) to reduce the digital divide with the aim of boosting economic growth and industrialization, reducing poverty and improving people's lives.
The country records an internet penetration rate of 17,6% of the global population in 2021 (Source ARPTC) which represents barely 12 to 15% of Congolese connected to internet.
Internet Service Providers |
||
---|---|---|
Are there ISPs available? |
Yes AFRICAN DIGITAL NETWORK SARLU AFRICELL RDC S.A AFRINET SARL AIRTEL CONGO RDC S.A AJYWA TELECOM AROP CONGO TELECOM SARL AT HOLDINGS CASTOR NETWORKS RDC SARL CITRACO SPRL /TELESOL COMTECH SARL CONGO BROADBAND NETWORK CONNECTIS SARL DHI TELECOM DRC ELITE NETWORK SARL FAST NET SARLU GLOBAL BROADBAND SOLUTION GROUPE TELECOM (GTL) SARL IBURST AFRICA INTERNATIONAL SYSTEMS SARL KINSHASA WIRELESS SARL KIWI MICROCOM SARL OLIVER SOFT SARL ORANGE RDC S.A ORIONCOM SARL RAGA NET SARL TECH PLUS SARL UNLIMITED SARLU VODACOM CONGO RDC S. A AIRTEL CONGO RDC S.A BANDWITH AND CLOUD SERVICES DR ELIM SOLUTIONS SARL GLOBAL BROADBAND SOLUTION GROUPE VIVENDI AFRICA (GVA) RD LIQUID TELECOM DRC SARL MICROCOM SARL RAGA NET SARL SOCIETE CONGOLAISE DE LA FIBRE, SOCOF STANDARD TELECOM UNITED SA VODACOM CONGO RDC S. A |
|
If yes, are they privately or government owned? |
Private |
|
Dial-up only? |
No, Broadband and fiber optic are available in country |
|
Approximate Rates (local currency and USD - $) |
Broadband |
Depends on the subscription plan |
Fiber optic |
Depends on the subscription plan (starting from 49USD/month with 20 Mbps) |
|
Max Leasable ‘Dedicated’ Bandwidth |
Not applicable |
Mobile Network Operators (MNOs)
The cell phone is currently one of the main means of communication. In 2022, four MNOs (Vodacom, Orange, Airtel, Africell) are operating in DRC with valid licenses until 2038-2039. The mobile networks only covers the main cities (e.g. Kinshasa, Matadi, Goma, Lubumbashi, Kananga, Bunia, Kalemie ) and many vast parts of the territory have no signal as are generally considered unprofitable spaces.
Source: GSMA
For information on MNOs please visit the GSM Association website.
Mobile money solutions are rapidly growing over the last decade as getting cash to and from the bank is a severe problem, especially in the provinces where the security situation is volatile. During the last quarter 2021, the mobile money turnover realized by the four operators reached 53,312,934 USD (Source ARPTC).
Company |
Number of Agent Outlets by Area |
Network Strength by Area |
Contracted for Humanitarian or Government Cash Transfer Programmes? |
Services Offered (i.e. Merchant Payment, Bulk Disbursement, Receive & Make Payment) |
---|---|---|---|---|
VODACOM |
60 across the country (locator here) |
Info per location here |
Yes |
Merchant Payment, Money Transfer, Receive & Make Payment |
AIRTEL Money |
41 across the country (locator here) |
Info per location here |
||
ORANGE Money |
40 across the country (locator here) |
n/a |
||
AFRICELL |
30 across the country (locator here) |
n/a |
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
Democratic Republic of Congo - 3.5 Democratic Republic of Congo Food and AdditionalSuppliers
Democratic Republic of Congo Food Suppliers, Accommodation and Other Markets
For information on Democratic Republic of Congo Food Suppliers, Accommodation and Other Markets contact details, please see the following link:
4.2.9 Democratic Republic of Congo Additional Service Provision Contact List
Main Food Suppliers
The most commonly eaten food is cassava (also known as manioc). The leaves are also eaten as a vegetable.
In addition, there are:
- Wheat (flour);
- Vegetables (fresh leaves)
- rice
- alcoholic beverages (beer)
- Fresh and preserved fish (frozen mackerel, especially mpiodi)
- plantain
- oils and fats, especially palm oil,
- corn grain
- chicken
- Sugar
- The beef
- beans
- peanut.
- Smoked fish, salted and dried
Local markets in general in the conflict-prone eastern part of the country are generally very thin (poorly supplied) as people are often afraid to travel to distant markets and thus mostly live on their own subsistence crops. Furthermore, given the generally insecure conditions, there is very little storage of food maintained for fear of theft and looting of supplies. For all practical purposes, the DRC is virtually a landlocked country. Situated on both sides of the Equator, seasons alternate between the north and south in the country, ensuring a more or less steady supply of food. One consequence of the geography and seasonality of the DRC is that almost no basic food stocks (cereals) are maintained in the country, and the availability of cereal stocks may last for at most a maximum of one month. Although there is plentiful storage capacity, most of the capacity is poorly utilized and poorly maintained. (Source: Profil des marchés pour les évaluations d’urgence en sécurité alimentaire)
Accommodation
There are many hotels and hotels in Kinshasa
Democratic Republic of Congo - 3.6 Democratic Republic of Congo (DRC) Additional Services
The Congolese Ministry of Environment, Tourism and Nature Conservation (Ministère de l’environment, de la nature et du tourisme) is responsible for solid waste Management.
This task is carried out through various services such as:
-
The National Cleaning Programme (Programme National d’Assainissement)
-
Office of Road and Drainage (Office des Voiries et drainage)
-
National service of Rural Hydraulic (Service national d’Hydraulique Rural)
Solid waste management activities are decentralized at Provincial level and fall under the responsibility of the Provincial Government through the environment unit.
At the Kinshasa level, a new service called Régie d’Assainissement et des Travaux Publics de Kinshasa has been created and aims at managing all activities pertaining to cleaning and sanitation of the city. Several transitional disposal sites have been constructed in the city before the waste is evacuated to the final disposal site.
For more information on the Régie d’Assainissement et des Travaux Publics de Kinshasa, please see the following website: Régie d’Assainissement et des Travaux Publics de Kinshasa Website
For information on Democratic Republic of Congo Waste Management and Disposal Providers contact details, please see the following link:
4.9 Democratic Republic of Congo Additional Service Provision Contact List