3 Kazakhstan Logistics Services

3 Kazakhstan Logistics Services

Kazakhstan Logistics Services

Disclaimer: Registration does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities. Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse,comment on any company's suitability as a reputable service provider.

The following sections contain information on the logistics services of Kazakhstan.

3.1 Kazakhstan Fuel

Kazakhstan Fuel

For information on Kazakhstan Fuel Contact details, please see the following link: 

4.7 Kazakhstan Fuel Provider Contact List

With total liquids production estimated at 1.6 million barrels per day (bbl/d) in 2012, Kazakhstan is a major producer; however, key to its continued growth in liquids production will be the development of its giant Tengiz, Karachaganak, and Kashagan fields. Furthermore, development of additional export capacity will be necessary for production growth.

Largest currently producing oil fields:
Tengiz is currently Kazakhstan's largest producing oil field with an output of approximately 520,000 bbl/d through June 2012, accounting for nearly a third of total production. The field is located onshore northwestern Kazakhstan and it is the world's deepest operating giant field at 12,000 feet. It has been in development since 1993 by the Tengizchevroil (TCO) joint venture, which includes Chevron (50 percent), ExxonMobil (25 percent), KMG (20 percent), and LukArco (5 percent). According to Wood Mackenzie, production at Tengiz is expected to increase to 844,000 bbl/d by 2020. Tengiz output is currently exported through the Caspian Pipeline Consortium (CPC) oil pipeline, which runs from Tengiz to Novorossiysk, Russia on the Black Sea.

Information may also be found at: My Travel Cost Information on Kazakhstan which is updated monthly. 

Fuel Pricing

Fuel Prices as of: Oct 2013 (local currency and US$)

Petrol (per litre)

107.16 KZT / 0.71 US$

Diesel (per litre)

98.11 KZT / 0.65 US$

Paraffin (per litre)

n/a

Jet A1 (per litre) n/a

Seasonal Variations 

Despite being a significant oil exporter, Kazakhstan experiences regional and seasonal oil product shortages. Because most of the country's oil and gas is produced in the western part, its industrialized northern and southern regions (lacking pipeline connections to the western oil and gas fields) rely on imports from neighboring Russia and Uzbekistan, respectively. Until recently, the refining sector in Kazakhstan had not received the high levels of foreign direct investment that other parts of the oil sector have. Since domestic prices for refined products have remained low, oil producers have more incentive to export crude oil to international markets instead of refining it locally.

Seasonal Variations

Are there national priorities in the availability of fuel, e.g. are there restrictions or priorities for the provision of fuel such as to the military? (Yes / No)

Yes

Is there a rationing system? (Yes / No)

Yes

Is fuel to lower income/vulnerable groups subsidized? (Yes / No)

Yes

Can the local industry expand fuel supply to meet humanitarian needs? (Yes / No)

Yes

Is it possible for a humanitarian organization to contract directly a reputable supplier/distributor to provide its fuel needs? (Yes / No)

Yes

Fuel Transportation

Oil Pipelines

Kazakhstan's pipeline system is operated by the state-run KazTransOil, a subsidiary of KazMunaiGas, which runs approximately 5,300 kilometers. Development of additional capacity, particularly export capacity that would remove Kazakhstan's dependence on Russia, is key to its future ability to increase production.

For information on Kazakhstan Oil Pipelines, please see the following document: 

Kazakhstan Oil Pipeline Information

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Rail and Sea Transportation

Kazakhstan has an extensive rail network, which it increasingly used to transport liquid fuels both for domestic consumption and for exports. According to Wood Mackenzie, Kazakhstan has the capacity to export about 340,000 bbl/d of oil via rail. Tengizchevroil is the largest oil user of the rail network. The increasing use of rail network for oil transportation has had an effect on the cost, as price of rail has increased since the 1990s, making it the most expensive transportation option.
Two main ports used for oil exports are Aktau and Semey. Aktau is located in the Caspian Sea and has a loading capacity of 240,000 bbl/d of oil and oil products. The port has four berths capable of accommodating 12,000 tonne tankers.
Semey is located on the Irtish river in the northeastern part of the country. The port is important because during summer months, ship traffic can travel the entire length of the Irtish and Ob rivers to the Arctic Ocean and connect to the rail network.
In addition to Aktau and Semey, a smaller port of Atyrau is also operational. The port can accommodate barges of up to 120 tonnes, however this port is ice bound in the winter. It is located at the northern coast of the Caspian Sea.

Downstreaming and Refineing

Kazakhstan had a crude oil distillation capacity of 345,100 bbl/d as of January 1, 2012, according to the Oil and Gas Journal. There are three oil refineries in the country: Pavlodar, Atyrau, and Shymkent.
The Pavlodar refinery is supplied mainly by a crude oil pipeline from western Siberia, since Russian supplies are well placed geographically to serve that refinery. It processed approximately 100,000 bbl/d in 2010. Currently, the refinery is undergoing a reconstruction and modernization, which is due to be completed by the end of 2014.
The Atyrau refinery runs solely on domestic crude from northwest Kazakhstan and it processed about 90,000 bbl/d in 2012. The Shymkent refinery currently uses oil from the oil fields at Kumkol and the nearby area in central Kazakhstan. It refined approximately 95,000 bbl/d in 2010.

Natural Gas Pipelines

Kazakhstan has two separate domestic natural gas distribution networks, one in the west, which services the country's producing fields, and one in the south, which mainly delivers imported natural gas to the consuming regions. The lack of internal pipelines connecting Kazakhstan's natural gas-producing areas to the country's industrial belt between Almaty and Shymkent has hampered the development of the country's natural gas resources. Southern Kazakhstan receives much of its natural gas supplies from Uzbekistan via the Tashkent-Shymkent-Bishkek-Almaty pipeline even as the country exports gas from its northwestern region. KazTransGas, a subsidiary of KMG, controls and manages the country's gas pipeline transportation system.

For information on Kazakhstan Natural Gad Pipelines, please see the following documents: 

Kazakhstan Natural Gas Pipelines

Kazakhstan Natural Gas Consumption

 

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Standards, Quality and Testing

Industry Control Measures

Tanks with adequate protection against water mixing with the fuel

(Yes / No)

Yes

Filters in the system, monitors where fuel is loaded into aircraft

(Yes / No)

Yes

Adequate epoxy coating of tanks on trucks

(Yes / No)

Yes

Presence of suitable fire fighting equipment

(Yes / No)

Yes

Standards Authority

Is there a national or regional standards authority? (Yes / No)

Yes

If yes, are the standards adequate/properly enforced? (Yes / No)

Adequate

Testing Laboratories

Are there national testing laboratories? (Yes / No)

Yes

Fuel Quality Testing Laboratory

Company SGS

Name 

SGS

Address

SGS Kazakhstan Ltd. BNC Business Centre 30, Saina Str. Almaty 050031 Kazakhstan

Telephone and Fax

Tel: +7 (727) 2 58 82 50/51

Fax: +7 (727) 2 58 82 52

Web: http://www.sgs.com/en/Office-Directory.aspx

Contact

n/a

Standards Used

 

For additional informaiton on Kazakhstan Fuel, please see the following documents:

Kazakhstan Fuel Exports

Kazakhstan Liquid Production

Kazakhstan Gas Production

Kazakhstan Natural Gas Imports and Exports

Kazakhstan Fuel Additional Information

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

3.2 Kazakhstan Transporters

Kazakhstan Transporters

For information on Kazakhstan Transporters Company contact details, please see the following link: 

4.8 Kazakhstan Transporter Contact List

 

3.3 Kazakhstan Additional Service Providers

Kazakhstan Additional Service Providers: Vehicle Rental, Taxi Companies, Freight Forwarding Agents, Handling Equipment, Power Generation and ISPs

For information on Kazakhstan Additional Service Provider contact details, please see the following link: 

4.9 Kazakhstan Additional Service Provision Contact List

Taxi Companies

Taxis usually cost (€2 to €6 within city). There is no need to use official taxis in most cities, basically it can be stopped almost any car on the street by raising your hand. but in Karaganda the best way is one of taxis by phone.
Taxis to the airport vary greatly in price. Any foreigner will be quoted a very expensive rate but usually cabs will come down once they see they aren't going to be able to get that much. Do not accept the first price as it will result in your being overcharged. It should be less than USD10, although it can never be guaranteed that a foreigner will get that price. A better option are the minibuses and buses that go to the airport. The word "airport" is very similar in Russian and English.
A common way to get around is by unofficial taxis. Any time of day, just wave your hand and someone will stop. Locals do this all the time. Negotiate the price and destination before you agree to go. About $2-$4 is fair for a ride within the center of Almaty. If your Russian is poor or non-existent, you will be charged a lot more than locals; to avoid this, try to use public buses as much as you can and don't hesitate to tell the driver how much you are ready to pay. Do not get in a car if more than one person is driving. Also, do not take these kind of taxis for long distances or anywhere that goes through remote areas, as there are frequent robberies, especially of foreigners. Always try to have exact amount of money in cash since usually they will not give you change. 

Electricity and Power 

Kazakhstan is one of the first countries of former Soviet Union that has developed a functioning electric power market. As a result of the reforms in the 90s:

  • Division of power sector into competitive entities and regulated monopolies
  • Large scale privatization of generation
  • Creation of the Kazakhstan Electricity Grid Operating Company (KEGOC)
  • Formation of regional distribution companies (RECs.

The Concept of further development of market relations in the Kazakhstan power sector was approved in February of 2004. The Kazakhstan Electricity Law was passed in July 2004, providing framework for power market development.

  • Total installed electricity capacity (2010): 19,127 MW
  • Available capacity: 1,821 MW.
  • Power Generation (2009): 78.4 billion kWh
  • Fossil fuel 90.7 %
  • Hydro: 9.3 %


There are 71 power stations, including five hydroelectric plants. This represents an installed capacity of approximately 19,400 MW, and available output 15,300 MW. At the moment, 85.5% of Kazakhstan’s electricity comes from coal-fired plants and 8.7% from hydroelectric sources. The coal fired plants are located in north coal producing regions. Hydroelectric facilities are located mostly along the Irtysh River. The southern regions of Kazakhstan do not have an enough energy resources and electricity consumption is covered by import from the Kyrgyz Republic.
Kazakhstan total primary energy supply (excluding electricity trade) was 65,835 ktoe in 2009. Share of TPES was the following:

  • Coal/peat: 47.9%
  • Gas:29.1 %
  • Oil: 21.8%
  • Hydro: 0.9%
  • Combined renewable and waste: 0.2%.

Production Unit

Type [1]

Installed Capacity (MW)

Current Production (MW)

n/a

n/a

19,12 MW

15,300 MW


[1] E.g. Hydroelectric power, Thermal power...

For information on Kazakhstan Power additional details, please see the following documents: 

Kazakhstan Electricity Generation

Kazakhstan Power and Electricity Distribution

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Internet Service Providers (ISPs)

Liberalization of the telecommunications market in 2004 increased competition among the five licensed operators: KazakhTelecom (the former state monopoly, now with 51 percent state participation), Transtelecom, Kaztranscom, Arna (DUCAT), and Astel. The first-tier ISPs with international Internet connections and their own infrastructure are KazakhTelecom, Nursat, Transtelecom, Kaztranscom, Arna, Astel, and TNS Plus.
There are approximately 100 second-tier ISPs that are purchasing Internet traffic from the first-tier ISPs. They include:

  • Kcell (3G)
  • INTELSOFT (cable)
  • AlmaTV (cable access)
  • Beeline (3G, cable)
  • DigitalTV (WiMax)
  • Jet3G (3G)
  • Nursat
  • Sekatel
  • SputTV (satellite access)
  • 2Day telecom (Dial-UP)


Market liberalization has not been completely carried out, as there are restrictions on foreign ownership for fixed-line operators providing long-distance and international services. In addition, KazakhTelecom retains dominance over the telecommunications market, making it difficult for other operators to compete. KazakhTelecom is also launching an interactive IP TV service (11 of March 2009), as it attempts to maintain its dominance in the fixed-line market. Other leading first-tier ISPs, Nursat and Astel, operate terrestrial and satellite-based infrastructure. There are five mobile operators in the country. Three operators are offering GSM services and two CDMA. The government estimates that 60 percent of the population uses mobile services. One of the largest ISPs, Arna (DUCAT), accused KazakhTelecom of breaching the Law for Promoting Competition and Limiting Monopolist Activities. Arna claimed that KazakhTelecom used uncertified systems that monitor and interfere with the telecommunications of customers who are using services offered by competing companies. An investigation of the Kazakh government revealed that such systems indeed existed and were used by KazakhTelecom, but no evidence was found to prove KazakhTelecom was intentionally interfering with competitor activities


Internet Service Providers

Are there ISPs available?

(Yes / No)

yes

Private or Government

Private and Government

Dial-up only (Yes / No)

Kcell (3G) , INTELSOFT (cable), AlmaTV (cable access),Beeline (3G, cable) DigitalTV (WiMax) Jet3G (3G) Nursat ,Sekatel , SputTV (satellite access) , 2Day telecom (Dial-UP)

Approximate Rates

Dial-up:

No , there is also 3 G , Satellite & Wimax

Broadband:

n/a 

Max leasable 'dedicated' bandwidth

open

3.4 Kazakhstan Telecommunications

Kazakhstan Telecommunications 

For information on Kazakhstan Telecommunications company contact details, please see the following link: 

4.9 Kazakhstan Additional Service Provision Contact List

Although growth slowed significantly in 2009, Kazakhstan has continued to experience a booming telecom market and coming into 2013 it included a mobile penetration of 170% and an impressive 49 internet users per 100 people. This healthy market has come about on the back of a growing economy (despite a few recent setbacks) and a program of positive regulatory reform within the telecom sector. Legislation adopted in 2004 largely laid the foundation for liberalisation and development of the country’s telecom industry and put an end to the monopoly enjoyed by Kazakhtelecom, the state-controlled telecom operator.
The rapid and successful development of telecommunications in the country encouraged a number of foreign companies – both service providers and suppliers - to establish a presence in this emerging market. Since 1992, international operators and manufacturers have been active in Kazakhstan in providing services and installing state-of-the-art equipment, especially as part of the country’s international telecom network. Companies such as Motorola, Lucent, Siemens, Alcatel, Nokia, Daewoo and Nortel Networks have all been active in the market. Recognising the long-term potential of this market, many foreign telecom companies have been looking to invest and form partnerships with local telecom enterprises.
By 2005 four private operators had been licensed to provide international and long-distance services in competition with the incumbent Kazakhtelecom. They were state-railway subsidiary TransTelecom, KazTransCom (a subsidiary of the national oil company), Ducat and Astel. Up to 1,500 new telecom service providers of various kinds had been licensed by 2005.
Kazakhstan has a relatively strong fixed-line penetration (27 fixed lines per 100 inhabitants by 2012), with six operators providing fixed-line telephone services to about 4.5 million subscribers. There had been long waiting lists for fixed-line telephone services over the years. Despite the opening up of the market the bulk of the country’s fixed services (93% in 2012) were being provided by Kazakhtelecom.
The country’s mobile market has been booming since 2000 (no doubt boosted to some extent by the long delays in obtaining fixed-line services). The number of mobile services had exceeded fixed-lines by 2004 and has raced on to surprisingly high levels of penetration. Demand for mobile services was so strong that in 2006 that the government went on to auction a third GSM licence (and fourth mobile operator licence), which was duly awarded to NeoTelecom, a subsidiary of Kazakhtelecom. NeoTelecom then launched its mobile service in 2007.


Of special note has been the recent healthy growth in internet activity in Kazakhstan, with the move to broadband access in particular taking place at a rapid rate. Fixed broadband subscribers as a proportion of the population had reached a healthy 6% by 2011, with the market likely to continue its current rapid expansion. (Note: It was difficult to obtain a full statistical picture of the internet market in Kazakhstan, with indicators often not being unavailable or the information was conflicting.)
After a decade of particularly strong growth in Kazakhstan’s mobile market, there has been a marked slowing;
With mobile penetration over 160% in early 2013, the market was continuing to grow but was expected to start saturating in the next few years. Broadband internet was quickly expanding on top of a general upturn in demand for internet services;
There had been a significant shift to broadband access in 2009 and by 2012 an estimated 60% of internet subscribers were using broadband (Note: there were some inconsistencies in the publicly available market statistics for internet services);
Incumbent Kazakhtelecom continues to maintain a considerable presence across the market; however, this strong presence has not stopped the development of a diversified market that offers an energetic and competitive business environment, especially in the mobile sector. GSM Kazakhstan (K’Cell) went with an IPO in late 2012, selling off some 25% of shares in the company; 

Telephone Services

Is there an existing landline telephone network?

(Yes / No)

yes

 

Does it allow international calls?

(Yes / No)

yes

On average, number and length of downtime periods

rarely

Mobile phone providers (List)

K-Cell , Beeline , Tele2 , Altel

Estimated availability and coverage

(Approximate percentage of national coverage)

100 %

 

NOTE: To Obtain subscription ID (the original of ID or passport) , home address; mailing address , e-mail is required

Telecommunication Regulation

The Ministry of Transport and Communications (MTC) is the main policymaker and regulator in the telecommunications market. The Agency for Informatization and Communication (AIC), a central executive body in the IT field, is authorized to implement state policy in telecommunications and information technology development industries, exercise control in these sectors, and issue licenses to every type of telecommunications service. The Security Council (SC), a body chaired by the president, is responsible for drafting decisions and providing assistance to the head of state on issues of defense and national security. The SC also prepares a list of Web sites every six months that should be blocked or forbidden from distribution. A 2005 SC decision made it illegal for key national security bodies to connect to the Internet (namely, the Ministries of Emergency Situations, Internal Affairs, and Defense, and the National Security Committee). However, despite this prohibition, ONI field researchers found evidence that state officials access forbidden Web sites using dial-up accounts and anonymizer applications.

For information on Kazakhstan Telecommunications Regulations additional details, please see the following document:

Kazakhstan Telecommunications Regulations

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Regulations

Regulations on usage or import of:

Yes / No

Regulating Authority

Satellite

Yes

Ministry of Transport and Communications

HF Radio

Yes

Ministry of Transport and Communications

UHF/VHF/HF radio: handheld, base and mobile

Yes

Ministry of Transport and Communications

UHF/VHF repeaters

Yes

Ministry of Transport and Communications

GPS

Yes

Ministry of Transport and Communications

VSAT

Yes

Ministry of Transport and Communications

Individual Network Operator Licenses Required
n/a
Frequency Licenses Required
n/a

For information on Kazakhstan Telecommunications company contact details, please see the following link: 

4.9 Kazakhstan Additional Service Provision Contact List

 

3.5 Kazakhstan Food Suppliers, Accommodation and Other Markets

Kazakhstan Food Suppliers, Accommodation and Other Markets

For information on Kazakhstan Food Suppliers, Accommodation and Other Markets contact details, please see the following link: 

4.9 Kazakhstan Additional Service Provision Contact List