3 Timor Leste Logistics Services
Timor Leste Logistics Services
Disclaimer: Registration does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities. Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse,comment on any company's suitability as a reputable service provider.
The following section contain information
on the logistics services of
Timor-Leste
3.1 Timor Fuel
Timor Fuel
Information may also be found at: My Travel Cost Information on Timor-Leste Fuel Prices
For information on Timor-Leste Fuel company contact details, please see the following link:
4.7 Timor-Leste Fuel Provider Contact List
Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.
Fuel Pricing
Currently 100% of Timor-Leste fuel requirements are
imported.
Dili port handle minimal amounts of fuel as it can accommodate
fuels and liquids in containerized cargos only.
The majority of Timor-Leste fuel supplies are imported through the
Pertamina facilities as described above.
There are no significant seasonal variations in the fuel supplies
to Timor-Leste, however distribution services face complications
during the rainy season due to road conditions.
Fuel Prices as of: Oct 2009 (local currency and US$) |
|
---|---|
Petrol (per litre) |
0.90 USD |
Diesel (per litre) |
0.88 USD |
Paraffin (per litre) |
0.93 USD |
Jet A1 (per litre) | n/a |
Seasonal Variations
There are no significant seasonal variations in the fuel
supplies to Timor-Leste, however distribution services face
complications during the rainy season due to road conditions.
PDLTOLL contractors are servicing all requirements for supply and
distribution for UN agencies and ISF. The local transportation
market is then sufficient to meet NGO requirements.
Seasonal Variations |
|||
---|---|---|---|
Are there national priorities in the availability of fuel, e.g. are there restrictions or priorities for the provision of fuel such as to the military? (Yes / No) |
n/a |
||
Is there a rationing system? (Yes / No) |
n/a |
||
Is fuel to lower income/vulnerable groups subsidized? (Yes / No) |
n/a |
||
Can the local industry expand fuel supply to meet humanitarian needs? (Yes / No) |
Yes |
||
Is it possible for a humanitarian organization to contract directly a reputable supplier/distributor to provide its fuel needs? (Yes / No) |
Yes |
Fuel Transportation
Fuel is transported through the private sector with PDLTOLL supplying UN and ISF.
Standards, Quality and Testing
The main fuel supplier for Timor-Leste is Pertamina which is using all these industry control measures in their depot and airport operations. However the local distributors and transporters cannot be accounted for and the MIXING OF WATER WITH FUEL FROM OUTLETS IS A COMMON OCCURRENCE IN TIMOR-LESTE.
Industry Control Measures |
||
---|---|---|
Tanks with adequate protection against water mixing with the fuel (Yes / No) |
Yes | |
Filters in the system, monitors where fuel is loaded into aircraft (Yes / No) |
Yes | |
Adequate epoxy coating of tanks on trucks (Yes / No) |
Yes | |
Presence of suitable fire fighting equipment (Yes / No) |
Yes |
Standards Authority |
||||||
---|---|---|---|---|---|---|
Is there a national or regional standards authority? (Yes / No) |
Yes | |||||
If yes, are the standards adequate/properly enforced? (Yes / No) |
Inadequate | |||||
Testing Laboratories |
||||||
Are there national testing laboratories? (Yes / No) |
No | |||||
Fuel Quality Testing Laboratory |
||||||
Company | n/a | |||||
Name |
n/a |
|||||
Address |
n/a |
|||||
Telephone and Fax |
n/a |
|||||
Contact |
n/a |
|||||
Standards Used
|
3.2 Timor-Leste Transporters
Timor-Leste Transporters
According to the ADB road network assessment:
Transport demand and vehicle ownership in Timor-Leste are modest.
However, both have been growing substantially over the last five
years.
The heaviest traffic flows, in excess of 1,000 vehicles per day
(without motorcycle), are on the northern coastal road.
Weather and coffee production are two major factors affecting
traffic:
The rainy season has a direct impact on traffic patterns. The
duration of the rainy season can vary for different areas of the
country, between an average of 4 months (from December to March)
and 8 months (from November to June).
Landslides and flooding, which are common during the rainy season,
cause frequent road closures. Another factor affecting traffic
patterns over the year is the location of the coffee production and
harvesting activities.
The coffee harvest season peaks between August and September.
During that season the light & medium truck traffic in the coffee
growing areas and between them and Dili increases
significantly.
There are a small number of heavy trucks, about 90 in total, used
mainly for transporting containers and large equipment, but the
narrow road width and difficult terrain do not allow for large
truck operations in Timor-Leste.
Currently, land transport services between the Timor-Leste mainland
and the Oecussi enclave are complicated. All people crossing the
border, from West Timor in Indonesia, are required to have
passports with valid Indonesian visas, and Indonesian visas can be
obtained only in Dili. Thus, currently the number of people and
vehicles crossing is still low although it is increasing.
Although the transportation market in Timor-Leste is notably
immature, there is a variety of transportation companies operation,
from established companies to private owners.
A selection (by no means exhaustive) from across the range of
transporters is listed below.
Vehicle Type | Estimated Total 2005 | Estimated Total 2009 |
---|---|---|
Pickups, vans, and minibuses | 3,303 | 3123 |
Light & medium trucks | 2,167 | 2127 |
Heavy & specialized trucks | 61 | 89 |
For information on Timor-Leste Transporters contact details and fleet size information, please see the following llink:
4.8 Timor-Leste Transporter Contact List
Timor-Leste Telecom Directory information on Transporters
Timor Leste Guide Post Timor website
Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.
3.3 Timor-Leste Manual Labor Costs
Timor-Leste Manual Labor Costs
There is an abundance of manual labor available on the market in
Timor-Leste, the vast majority of which is simply arranged on an ad
hoc basis, there is very little in the way of organized manual
labor.
The port authority regulations stipulate rates for labor hire
within the port itself, the labor is arranged through the
stevedoring companies (see section 3.6 Handling equipment for
details of stevedoring companies) who still appear to set prices
autonomously, through direct negotiation.
The normal labor rate for unqualified casual worker is USD 4 per
day.
There is one identified commercial employment agency in Dili which
offer labor hire, Konnekkto, whilst WFP has assisted an additional
organization establish and register itself in order to meet WFP
requirements
For information on Maual Labour provider contact details, please see the following link:
4.11 Timor-Leste Additional Service Provision Contact List
3.4 Timor-Leste Telecommunications
Timor-Leste Telecommunications
For information on Timor-Leste Telecommunications contact details, please se the following link:
4.11 Timor-Leste Additional Service Provision Contact List
Timor Telecom (TT) is currently the only Telecommunications
operator for fixed and mobile services of East Timor and was
awarded the concession contract, after an international competition
that was arbitrated by the United Nations and Timorese
Government.
Internet is commercially provided through two established,
government approved operators, Timor Telecom and I-Net.
There are two government departments involved in telecommunications
issues; Department National Information Communications and
Technology (DNICT) and the Communication Regulatory authority
(CRA).
The international prefix for East Timor is 670.
Telephone Services |
||
---|---|---|
Is there an existing landline telephone network? (Yes / No) |
Yes |
|
Does it allow international calls? (Yes / No) |
Yes |
|
On average, number and length of downtime periods |
Interruptions are limited | |
Mobile phone providers (List) |
Yes | |
Estimated availability and coverage (Approximate percentage of national coverage) |
n/a For subscription registration and application with Timor Telecom, simple and straightforward procedure. |
Telecommunication Regulation
Regulations |
||
---|---|---|
Regulations on usage or import of: |
Yes / No |
Regulating Authority |
Satellite |
Yes |
CRA |
HF Radio |
Yes |
CRA |
UHF/VHF/HF radio: handheld, base and mobile |
Yes |
DNICT |
UHF/VHF repeaters |
Yes |
DNICT |
GPS |
n/a |
n/a |
VSAT |
Yes |
CRA |
Individual Network Operator Licenses Required | ||
n/a | ||
Frequency Licenses Required | ||
n/a |
NOTE: Procedure for importation on ICT equipment: Approval from CRA in addition to usual customs procedures.
Existing Humanitarian Telecoms Systems
Adapted extracts from Timor-Leste Emergency Telecommunications
Cluster:
Frequency Management VHF & HF
The design of the VHF & HF network utilizes existing frequencies in
use by the UN, the VHF & HF channels utilized by all UN agencies &
NGO’s in Timor-Leste are presented below (exact frequencies are
considered confidential).
* NGO have previously been using VAST communications, they are now
in negotiations with the government of to attain permission for
their continued use.
Existing UN Telecommunication Systems |
||||
---|---|---|---|---|
Organisations |
UNMIT |
UN Agencies |
NGOs |
SOC |
VHF frequencies |
5 Channels | 4 Channels | 3 Channels | 6 Channels |
HF frequencies |
16 Channels | 9 Channels | 7 Channels | None dedicated. |
Repeaters (Locations) |
6 Units | depend on UN | 3 Units | n/a |
VSAT |
Yes –respective departments | Yes –respective departments | * see footnote | n/a |
3.5 Timor-Leste Additional Services
For information on Timor-Leste additional service provide contact details, please see the following link:
4.11 Timor-Leste Additional Service Provision Contact List
Vehicle Rental
There are several established car and vehicle rental companies in Dili: the list below is a non-exhaustive sample.
Taxi Companies
Although there is only one identified taxi company in Dili, there is a plethora of private taxis readily available on the street. However, taxis are much less abundant in the district capitals, and are not available in rural areas.
Freight Forwarding Agents
A non-exhaustive list of freight forwarding agents is provided in the contacts section, and additional operators can be found at:
Handling Equipment
Asides from the stevedoring companies, most of the handling equipment and heavy equipment sales and rentals are associated with the construction industry, a selection of which is provided in the contacts list.
Additional operators can be found at:
Electricity and Power
World Bank Energy Brief (extracts): Timor-Leste has a small and
fragmented power system. A 19 MW diesel power plant in Dili serves
26,500 Dili customers. District and sub-district capitals are
served by some 60 isolated small power sub-systems mainly
administered by communities and with a total generation capacity
(mainly using diesel) of about 16 MW.
The Dili power system is not linked to smaller sub-systems in
district capitals and rural areas. Large consumers have captive
diesel generation of another 10 MW. 34 out of 39 new generators
installed in sub-district capitals are no longer functioning
because there is no capacity for maintenance and for funding the
replenishment of diesel stock.
Only 32 percent of households have access to electricity and over
90 percent of the population uses firewood for cooking. The
household electrification rate in Dili is estimated at about 85
percent while in the district capitals and rural areas, it is only
18 percent and 5 percent, respectively. Most of the households use
firewood for cooking, but extensive use of firewood is considered a
thread to Timor-Leste’s wooded areas.
Timor-Lestes’ power department EDTL has two twenty-four-hour,
diesel-run, power generation plants in Dili and Baucau, both of
which produce a 7 MW output and have a budgeted consumption of
10,000 litres of diesel per day.
However, increasing development and construction projects are
placing a larger strain on the network, with increasing demands for
electricity. The remaining districts have smaller, localised
power-generating plants, which run for six hours per day between
18:00 and midnight and have a budgeted consumption of 10,000 litres
per month.
EDTL is in the process of establishing three heavy oil power
generating plants in Hera (Dili), Manitutu and Same; these will
have a combined capacity of 180 MW. The first of these power plants
is currently being constructed, and is due to be 90% complete by
the end of 2009. Extension and rehabilitation of the
distribution network is planned to extend to all districts through
three regional centers; Dili, Manatutu and Los Palos, this is
expected to be in place by 2015.
Production Unit |
Type [1] |
Installed Capacity (MW) |
Current Production (MW) |
---|---|---|---|
Generating Plant - Dili |
Diesel |
n/a |
7 |
Generating Plant - Baucau |
Diesel + Hydro |
n/a |
7 |
District generation plants |
Diesel |
Various |
Various |
HERA and BETANO power plants
The Hera power station was built to supply the northern coast of
the country. This is the first power plant in Timor Leste with
Diesel Generator sets of 7 X Wartsila 18V46 Capacity 119.5 MW,
operated by Wartsila Indonesia, PT and Puri Akraya Engineering. The
Betano plant supplies the southern coast, and both were built by
the China Nuclear Industry 22nd Construction Company
(CNI22).
Internet Service Providers (ISPs)
Timor Telecom, Telemor and Telkomsel are telecommunications provider in Timor-Leste, operating in Dili, as well as the municipalities. These providers reach all locations in-country. Internet provision with these providers require land line connection, available in Dili and some district capitals.
Telemor is a trade-name of Viettel Timor-Leste, a subsidiary of Viettel Global - the leading telecommunications group in Vietnam, which provides coverage to around 96% of Timor-Leste territory.
Timor Telecom (TT) is the fixed and mobile telecommunications network operator of Timor-Leste, and the Timor Telecom consortium is promoted by Portugal Telecom.
Telkomcel is a brand of cellular mobile telecommunication service, owned by Telekomunikasi Indonesia International (TL) S.A, which is also located in Timor-Leste.
Internet Service Providers |
||
---|---|---|
Are there ISPs available? (Yes / No) |
Yes - Timor Telecom; Telemor and Telkomcel. |
|
Private or Government |
Private |
|
Dial-up only (Yes / No) |
dial-up ADSL GPRS V-SAT |
|
Approximate Rates |
Dial-up: |
n/a |
Broadband: |
n/a |
|
Max leasable ‘dedicated’ bandwidth |
512 Kps |
3.6 Timor-Leste Food Suppliers, Accommodation and Other Markets
Timor-Leste Food Suppliers, Accommodation and Other Markets
For information on Timor-Leste food suppliers, accomodation and other markets contact details please see the following link:
4.11 Timor-Leste Additional Service Provision Contact List
Main Food Suppliers
There are multiple sources of food wholesalers and outlets in
Dili,contact details can be found in the contact list provided.
Further details can be found from the following resources:
Accommodation
There are multipleoptions for apartments and hotels in
Dili,contact details can be found in the contact list provided.
Further details can be found from the following resources:
Additional Operational Support
There are multiple resources for general
supplies in Dili,contact details can be found in the
contact list provided.
Further details can be found from the following resources: