3 Eswatini Services and Supplies

3 Eswatini Services and Supplies

3.1 Eswatini Fuel


All petroleum products consumed in Eswatini are imported from the Durban refineries in South Africa by the Oil companies operating in the country who also distribute the products to filling stations and to commercial users where there is a regulation of product prices.

The Energy policy of the country requires that all Oil Companies establish minimum stocks. Each company is required to store a minimum quantity of stocks. Fuel storage for petrol and diesel continues to be a major concern to the Government. Petroleum fuel storage capacity in Eswatini currently stands at less than 5 days.

The Ministry has completed a feasibility study for the strategic stocks and a site investigation study which amongst other findings identified Phuzumoya is a suitable site for both under ground and above ground alternatives. The Ministry is now working on the possible options of financing the construction of a storage depot.

The Department of Energy under the Ministry of Natural Resources and Energy plays a regulatory role in the petroleum downstream activities, in particular the pricing of all controlled petroleum products i.e. petrol, diesel and illuminating paraffin. The government's objective to keep petroleum prices affordable to the public is undermined by the volatility in international oil prices and the Lilangeni/Dollar exchange rate which the government has no control over.

The Ministry also regulates the number of service stations in the country through the Petrol Rationalisation Committee, which achieves its role through the Service Station Rationalisation Plan (RATPLAN). At the moment the Ministry is working on the Petroleum Bill and the RATPLAN is being reviewed to have it incorporated into the Petroleum Bill so that it is enforceable in law.

For more information on government and fuel provider contact details, please see the following links:  4.1 Government Contact List and 4.7 Fuel Providers Contact List.

Information may also be found at: http://www.mytravelcost.com/petrol-prices/ which is updated monthly. 

Fuel Pricing


Fuel Prices per Litre as of: 01 November 2022
(local currency and USD - $)

Petrol

SZL19.05 - $1.30

Diesel

SZL 19.60 - $1.33

Seasonal Variations 

Seasonal Variations

Are there national priorities in the availability of fuel? (i.e. are there restrictions or priorities for the provision of fuel such as to the military?)

Yes

Is there a rationing system?

No

Is fuel to lower income / vulnerable groups subsidized?

No

Is it possible for a humanitarian organization to directly contract a reputable supplier / distributor to provide its fuel needs?

Yes

Standards, Quality and Testing


Industry Control Measures

Is there adequate epoxy coating of tanks on trucks?

Yes

Is there a presence of suitable firefighting equipment?

Yes

Standards Authority

Is there a national or regional standards authority?

Yes 

If yes, please identify the appropriate national and/or regional authority.

National: the Department of Energy

If yes, are the standards adequate/properly enforced?

Yes 

Testing Laboratories

Are there national testing laboratories?

No, fuel testing is done in South African laboratories


Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.





3.2 Eswatini Transporters

 There are no industry-threatening union issues in Eswatini. However there are protests over fuel hikes affecting transport operations. Eswatini road terrains after  a heavy rainy season can be challenging. The radius of operation for transporters includes in-country and cross border operations.

The current capacity meets domestic needs and the market has the capacity to accommodate an influx in demand from the humanitarian community; flexibilities per demand can be explored with current fleet or a mild boost.

Foreign operators are allowed to operate domestically, especially from within the SADC region.

For more information on transport company contact details, please see the following link:  4.8 Transporter Contact List 

LYPHO Transport Capacity Summary

Regions Covered

Hhohho, Manzini

 

Number of Vehicles

Capacity per Vehicle (MT)

Comments / Condition of Vehicles

Vehicle Type

12 

 Good condition

Vehicle Type

 5

 5

 Good condition

Vehicle Type

 3

 34

 Good condition

Total Capacity

 9

 51

 



3.4 Eswatini Telecommunications

The Eswatini Communications Commission (ESCCOM) is the regulatory body responsible for regulating the communications sector in Eswatini, constituting of telecommunication services and networks, broadcasting services, postal services and the use and allocation of radio spectrum. It derives its mandate from the Swaziland Communications Commission Act no. 10 of 2013. The Commission became operational on the 31st July 2013, effectively taking over all the regulatory powers of the sector from the Eswatini Posts and Telecommunications Corporation (EPTC) and Eswatini Television Authority (Eswatini TV).

LICENCE TYPES

  • COMMERCIAL TELEVISION BROADCASTING LICENCE
  • COMMUNITY RADIO BROADCASTING LICENCE
  • GENERAL LICENCE -ELECTRONIC COMMUNICATIONS SERVICE FOR IMPORTATION, DISTRIBUTION, OR SALE
  • GENERAL LICENCE -ELECTRONIC COMMUNICATIONS SERVICES WHICH DO NOT REQUIRE NUMBERING RESOURCES
  • GENERAL LICENCE-ELECTRONIC COMMUNICATIONS SERVICE FOR INSTALLING AND MAINTENANCE OF EC EQUPMENT
  • INDIVIDUAL LICENCE -ELECTRONIC COMMUNICATIONS NETWORK
  • INDIVIDUAL LICENCE -ELECTRONIC COMMUNICATIONS SERVICE
  • PUBLIC TELEVISION BROADCASTING LICENCE


Telephone Services

Is there an existing landline telephone network?

Yes 

Does it allow international calls?

Yes 

Mobile Phone Providers

MTN / Eswatini / Posts and Telecommunications Corporation

Telecommunication Regulation

Regulations | Eswatini Communications Commission (ESCCOM)

Below are types of regulations available in Eswatini;

  1. Consumer Protection Regulations
  2. Cryptography Regulations
  3. Domain Name Administration Regulations
  4. Facilities Sharing Regulations
  5. Importation, Type Approval and Distribution of Communications Equipment Regulations
  6. Interconnection Regulations
  7. Licencing Regulations
  8. Numbering Regulations
  9. Quality of Service Regulations
  10. Radio Communication and Frequency Spectrum Regulations
  11. Subscriber Registration Regulations
  12. Universal Service and Access Regulations

Regulations on Usage and Import


Regulations in Place?

Regulating Authority

Satellite

Yes 

Eswatini Communications Commission ESSCOM

HF Radio

Yes 

Eswatini Communications Commission ESSCOM

UHF/VHF/HF Radio: Handheld, Base and Mobile

Yes 

Eswatini Communications Commission ESSCOM

UHF/VHF Repeaters

Yes 

Eswatini Communications Commission ESSCOM

GPS

Yes 

Eswatini Communications Commission ESSCOM

VSAT

Yes 

Eswatini Communications Commission ESSCOM

Existing Humanitarian Telecoms Systems

Existing UN Telecommunication Systems


UNDP

WFP

VHF Frequencies

 No

 No

HF Frequencies

 No

 No

Locations of Repeaters

 No

 No

VSAT

 No

Yes

Internet Service Providers (ISPs)

Internet Service Providers

Are there ISPs available?

 Yes 

If yes, are they privately or government owned?

Private

Dial-up only?

 No

Mobile Network Operators (MNOs)

For information on MNOs please visit the GSM Association website



3.5 Eswatini Food and Additional Suppliers

Generic country information can be located from sources which are regularly maintained and reflect current facts and figures. For a general overview of country data related to the service and supply sectors, please consult the following sources:

The Observatory of Economic Complexity – MIT (OEC): Eswatini (SWZ) Exports, Imports, and Trade Partners | OEC - The Observatory of Economic Complexity

Eswatini | ASTI (cgiar.org) 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.