El Salvador - 3 Services and Supply

El Salvador - 3 Services and Supply

Overview

Until February 2020 El Salvador had a wide variety of goods and services suppliers. Economy was going up. However, due to the lockdown of more than 75 days, the country will not open 17% of the companies, according to the Chamber Of Commerce. Banks, pharmacies and supermarkets were the ones that didn’t close business during the lockdown period.  

Food production was not stopped, and in support imports via land, sea and air were approved by the government to continue.  Any regional food or non-food item or service can be found with restrictions. In addition, in order to provide support in re-opening, the government has a project for small and middle companies, by providing funds and has opened a website (market.gob.sv) to promote their products.  

It is worth to mention that there is need to be careful when buying. Many companies who´s type of business, per example, appliance / computer products maintenance services, no longer sell their services/products due to the COVID-19.  Now they sell hygienic, personal protection products without having a certification for the new business. Clothing companies now sell hygienic products, etc.  

From January 2021 to date, economic activity continues to normalize, jobs had a reduction during the pandemic, however they began to recover in 2021. Taking into account the high prices at the national and international level and the significant slowdown of the world economy, the most recent information available allows us to project that the growth of the Salvadoran economy in the second half of 2022 will be 2.6% with a decrease of 1.4% based on the projection. El Salvador in 2023, the Central Reserve Bank (BCR) believes that the economy will grow between 2% and 3% 

Delivery and logistics services suppliers had increase, mainly in the urban area, providing service in motorcycle.  

El Salvador - 3.1 Fuel

Fuel Overview 

The Directorate of Hydrocarbons and Mines is empowered to regulate and monitor the import and export, deposit, transport, distribution and marketing of oil products, as well as the construction and operation of deposits and tanks for consumption private, and other related activities such as: verification of the quantity and quality of fuels, monitoring of the maximum price of LPG and compliance with industrial safety measures in the facilities that store and sell oil products. 

Additionally, the law regulating the deposit, transportation and distribution of oil products empowers the Directorate to calculate and publish the reference prices for fuels; as well as the maximum price of Liquefied Petroleum Gas for domestic consumption.  

Imports of oil and derivatives from the United States displace Venezuela and Ecuador, after the consolidation of the United States market as the main supplier of hydrocarbons in El Salvador (data from the Central Reserve Bank (BCR). The oil bill reached USD1,493.7 million at the end of 2019, equivalent to 9.7% less compared to the USD1,654.24 million in 2018. This means that Salvadorans paid USD160.5 million less for the hydrocarbons consumed throughout the past year.  

BCR statistics reveal that Venezuela remained, in the last two decades, as one of the country's main suppliers, gained momentum between 2011 and 2014, but imports began to fall in 2016. The BCR data indicate that the oil bill until April 2023 in gasoline imports reached USD281.78 million and reflected an increase of 41.5% compared to 2022. Diesel reached USD251.22 million, an increase of 77% compared to 2022. 

The imported oil products are traded by a total of 491 fuel stations as of to date, which includes: ALBA Petroleum (1 station), White Flag (106 stations), DLC (26 stations), PUMA (116 stations), Texaco (129 stations) and UNO (113).  

image-20231012093630-1

The following tables show an annual (in USD) consumption in Gallons as of April 2023, by sector/company and by product/company. 

image-20231012093630-2

Fuente: https://www.edrhym.gob.sv/drhm/estadisticas.aspx?uid=1  

For more information on government and fuel provider contact details, please see the following links:  4.1 Government Contact List and 4.7 Fuel Providers Contact List

Information may also be found at: http://www.mytravelcost.com/petrol-prices/ which is updated monthly.  

Fuel Pricing 

Fuel prices, as mentioned above, is regulated by the Directorate of Hydrocarbons and Mines every fifteen days. All fuel reference prices announced by The Directorate of Hydrocarbons and Mines already include the Special Fuel Tax (IEC), as well as the FEFE taxes (war tax) from which the pension payment for war veterans comes from, the FOVIAL for road maintenance and VAT.  Prices are always affected by the international prices. 

Fuel Prices per Litre as of: Period January 01 – June 12 2023 

(local currency and USD - $) 

Petrol - Gasoline 

$4.37 Gallon 

Diesel 

$3.64 Gallon 

 

Paraffin 

---- 

Jet A-1 

---- 

image-20231012093630-3

 

Seasonal Variations  

The country does not have seasonal variations. Variations are due to international fuel prices changes. 

Seasonal Variations 

Are there national priorities in the availability of fuel? (i.e. are there restrictions or priorities for the provision of fuel such as to the military?) 

No 

Is there a rationing system? 

No 

Is fuel to lower income / vulnerable groups subsidized? 

No 

Can the local industry expand fuel supply to meet humanitarian needs? 

Yes 

Is it possible for a humanitarian organization to directly contract a reputable supplier / distributor to provide its fuel needs? 

Yes 

Fuel Transportation 

In March 2022, the government approved a subsidy for the consumption of fuel derived from COVID. In the second half of 2022, this subsidy was eliminated and fuel prices increased to the market price. 

The General Directorate of Energy, Hydrocarbons and Mines (DGEHM) reports that the fuel for the year 2023 will experience variations influenced by the following International factors: 

  • Drop in U.S. oil reserves reported by the Agency International Energy (IEA), generating mixed trend in prices international hydrocarbons. 

  • The passage of Hurricane Idalia, generating tension in the prices of the derivatives of the oil, due to threats of stoppages in oil production in its Gulf of Mexico platforms. 

  • Saudi Arabia and Russia propose to prolong their oil production cut to maintain international. 

 

Standards, Quality and Testing 

The Directorate of Hydrocarbons and Mines is the office making sure standard, quality and testing is followed up, through the certified laboratories.  

 

Industry Control Measures 

Do tanks have adequate protection against water mixing with the fuel? 

Yes – The Ministry of Economy is the one in charge to regulate and control this topic 

Are there filters in the system which monitor where fuel is loaded into aircraft? 

 

Is there adequate epoxy coating of tanks on trucks? 

 

Is there a presence of suitable firefighting equipment? 

 

 

Standards Authority 

Is there a national or regional standards authority? 

Yes  

If yes, please identify the appropriate national and/or regional authority. 

Ministry of Economy (Regulation Regualtion “Decreto No. 46”  

National: Salvadorean Certification Organization (OSA) – www.osa.gob.sv  

Regional: 

If yes, are the standards adequate/properly enforced? 

Yes / Norma de referencia NTS ISO/IEC 17025 

Norma de referencia NTS ISO/IEC 17065:12 

 

Testing Laboratories 

Are there national testing laboratories? 

No, but private, certified by OSA 

 

 

Fuel Quality Testing Laboratory 

Company 

Laboratorio de Control de Calidad de ORAZUL Energy El Salvador 

Name  

Orazul Energy 

Address 

Zona Industrial Acajutla, Sonsonate El Salvador 

Telephone and Fax 

00503 2500 7302 

Contact 

Carlos Polanco / Harold Diaz 

Standards Used 

normativa internacional 17025:2005 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

 

 

El Salvador - 3.2 Transporters

El Salvador is part of FECATRANS (Central American Federation of Transporters) has two main road transport associations. It also has two main transport associations: ASTIC – Salvadorean Association for International Cargo Transporters (73 members) and ASAC – Salvadorian Association for Transit and Cargo Agents (50 members). Many of these members also are logistics forwarders agents and provide transport via land, air and sea.  

The Customs has a list of more than 3,000 transporters, which contains names, address, contact, risk level and status. The size of these transporters goes from 1 truck to 200 trucks and truck sizes go from 1.5mt to 52ft trucks, and mostly in good conditions. 

Mainly roads in El Salvador are passable, specially the three highways: Longitudinal del Norte, which is located on the north area of the country and goes from Santa Ana to La Union. Panamericana, which is in the middle and Litoral by the coast side. These two go from Ahuachapán to La Union.  

Traffic is the biggest problem in the country; therefore, transit schedule was provided for heavy trucks. In this sense, heavy trucks will stop circulating at 05:00 a.m. to 8:00 a.m. and 4:00 p.m. until 7:30 p.m., on the Boulevard Fuerza Armada, Pan-American Highway, Constitución Boulevard and the Troncal del Norte. During these times, carriers must use alternate routes to continue their journey without entering San Salvador. The measure, imposed by the Vice Ministry of Transportation (VMT) back in 2014, aimed to reduce traffic and reduce pollution in the most congested points of the metropolitan area. However, due to the COVID-19 there are no more time restrictions to transit. 

For more information on transport company contact details, please see the following link: 4.8 Transporter Contact List

Directorio de Empresas - Lex Maris News 

WALNYS, S.A. de C.V. Transport Capacity Summary 

Regions Covered 

Central American countries – for Mexico, a transfer of container needs to the done at the border Guatemala-Mexico due to truck entering restrictions.  

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

67 

11 

Good conditions and closed type 

 

185 

11 - 25 

Good conditions and closed type and open flat bed 

Total Capacity 

252 

 

 

C807 Transportes Consolidados Transport Capacity Summary 

Regions Covered 

Central American countries – for Mexico  

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

13 

11 

Good conditions and closed type 

Total Capacity 

13 

 

 

 

Triton Logistics Transport Capacity Summary 

Regions Covered 

Central American countries – for Mexico, a transfer of container needs to the done at the border Guatemala-Mexico due to truck entering restrictions. 

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

235 

22 

Good conditions and closed type and open flat bed 

Total Capacity 

235 

 

 

 

RANSA SA de CV Transport Capacity Summary 

Regions Covered 

Central American countries – for Mexico, a transfer of container needs to the done at the border Guatemala-Mexico due to truck entering restrictions. 

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

30 

Good conditions, closed type 

 

15 

22 

Good conditions, closed type 

Total Capacity 

45 

 

 

 

 

 

Logistics Centroamerica Transport Capacity Summary 

Regions Covered 

El Salvador  

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

32 

Good conditions, closed type 

Total Capacity 

32 

 

 

 

Importaciones Pleitez Transport Capacity Summary 

Regions Covered 

Central America  

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

20 

1.5 

Pickups 

Total Capacity 

20 

 

 

 

Blanco Logistics Transport Capacity Summary 

Regions Covered 

El Salvador  

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

14 

22 

Good conditions, closed type 

Total Capacity 

14 

 

 

 

 

 

 

 

CALPI Transport Capacity Summary 

Regions Covered 

Central America 

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

299 

22 

Great conditions, closed type 

 

Great conditions, closed type 

 

Great conditions, closed type 

 

14 

Great conditions, closed type 

Total Capacity 

319 

 

 

 

Transportes Posada Transport Capacity Summary 

Regions Covered 

Central America  

 

Number of 

Vehicles 

Capacity per 

Vehicle (MT) 

Comments / Condition of Vehicles 

 

33 

11 

Good conditions, closed type 

 

22 

Good conditions, closed type 

Total Capacity 

36 

 

 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

El Salvador - 3.3 Manual Labour

According to the Survey of Households and Multiple Purposes conducted in 2022, the working-age population (PET) represents 75.5% (4,995,745) of the total population of El Salvador, that is, young people aged 16 and over, who according to the socioeconomic reality of the country are suitable to join productive activities. When analyzing the PET by age groups, it is observed that 50.8% are in the range of 16 to 39 years; in the range of 40 to 59 years represents 30.4% of the PET, while people 60 years and older represent 18.8%. The Economically Active Population (EAP), which is defined as the part of the PET that carries out some economic activity or offers its labor force to the labor market, is made up of 62.7% at the level. On the other hand, the PEA is composed of 64.6% of urban areas, while people residing in rural areas represent 35.4%. 

As of December 2018, El Salvador had 1049 public sector unions, 997 private sector unions. Most of them are active.  

There are few companies that provide outsourcing or casual labor services. WFP has a list of 11 companies. 

 Labour Rate(s) Overview 

 

Cost 
(Local Currency & USD - $) 

Rate as of JUN 2019 

Daily General Worker (Unskilled casual labour) 

AVG USD  6.58 

No Data Available 

Daily General Worker (Semi-skilled labour) 

AVG USD 11.55 

No Data Available 

Skilled Worker 

AVG USD 25.16 

No Data Available 

 

image-20231012094413-1image-20231012094413-2 

https://www.ilo.org/dyn/travail/docs/1742/Cod_Trab_ElSalv%5B1%5D.pdf 

 

 

In July 2021, it was agreed to increase minimum wages in El Salvador, the salaries are as follow:  

image-20231012094413-3

https://www.mtps.gob.sv/download/tabla-del-salario-minimo-vigente-a-partir-del-1-de-agoto-de-2021/?wpdmdl=4478&refresh=627d34b3705fb1652372659  

 

 

El Salvador - 3.4 Telecommunications

Overview

In 2010, Article 8 of the Telecommunications Law, Official Gazette No. 67, Volume No. 387, dated 04/14/10, gave the provisions to the SIGET (General Superintendence of Electricity and Telecommunications) to fix the maximum value in both the basic rates of the public fixed and mobile telephony service, such as basic interconnection charges. The Regulation of the Telecommunications Law has undergone several reforms, including the following: July 2011, Official Gazette of 07/15/11, No 133, Volume No 392. July 2012, Official Gazette of 07/24/12, No 137, Volume No 396. October 2012, Official Gazette of 10/26/12, No 201, Volume No 397.

The new Telecommunications Law allowed the opening of new companies for both fixed and mobile telephony and also television, giving the country an important boost to the extent that currently the number of mobile phones exceeds that of inhabitants, and cable television signals they have proliferated through local operators even in small towns.

As of May 2013, eight fixed telephony operators (CTE SA de CV, El Salvador Network, SA, GCA Telecom SA de CV, Telecam SA de CV, Telemovil El Salvador, SA de CV, are in operation and offering the telephony service to end users). Digicel, SA de CV, Telefonía Móviles El Salvador, SA de CV, CTE Telecom Personal, SA de CV). The last four companies provide fixed and mobile telephony services and five mobile telephony operators (CTE Telecom Personal SA de CV, Telefónica Móviles SA de CV, Digicel SA de CV, Telemóvil El Salvador SA, Intelfon SA de CV) The latter also offers the trunked digital radio service. There are other companies that have a concession to provide public telephony service, however, to date they only offer intermediate services (four companies). In addition, other companies are in the process of marketing telephony services. The growth of competition has allowed users to have more options of choice, greater coverage throughout the country and more competitive telephone rates. It should be noted that the growth of mobile telephony through the explosive technology of cell phones has been stagnating and even reducing the growth of fixed telephony. Mobile telephony, in addition to offering the advantage of its physical portability, offers new messaging services, data, images, internet access and other services whose growth has become vertiginous.

There are four main providers in El Salvador: Tigo, Claro, Movistar and Digicel. Each has been tried and tested by locals and visitors, and they can all be trusted. According to the OpenSignal country signal map, El Salvador's network is good near major cities and urban areas, but once you head towards the outer, more suburban regions, it can get worse. However, El Salvador remains "fair" among its global and Central American peers in terms of coverage.

The Salvadoran market leader is Tigo, followed by Claro, Movistar and Digicel. The four operators offer prepaid SIM cards and they can be purchased in stores, supermarkets, kiosks, pharmacies, official stores and at the El Salvador International Airport. 2G, 3G and 4G wireless plans are available on all networks for unlocked GSM phones. SIM cards can be purchased by showing your passport, and your phone number activates them. To add credit, you can buy store and supermarket vouchers, and it can also be collected online. Below we have divided each telecommunications provider to highlight exactly what they can offer you during your stay in El Salvador.

Source:

https://www.siget.gob.sv/las-telecomunicaciones-en-el-salvador/

For more information on telecoms contacts, please see the following link: 4.11 Additional Services Contact List.

Telephone Services

Is there an existing landline telephone network?

Yes

Does it allow international calls?

Yes   

Number and Length of Downtime Periods (on average)

No registration of information

Mobile Phone Providers

Tigo, Claro, Movistar and Digicel

Approximate Percentage of National Coverage

By the first quarter of 2016, 82 percent of the country’s territory had access to a mobile network coverage, mostly in urban areas. However, Tigo, Telefónica, Claro and Digicel are investing in infrastructure to increase their network coverage in rural areas. Mobile users are increasing the use of data and Internet speed requirements, urging the mobile companies to increase the network coverage and speed connection.

Currently, according to International Telecommunications Union (ITU), El Salvador is the country that has least advanced in the implementation of LTE (Long Term Evolution) technology or 4G. It is the only country in Central America.

Telecommunications Regulations

One of the factors that have favored the growth of mobile telephony is the prepaid mode under which the user can buy services in small batches, without being contractually bound to a minimum term or consumption. The current pricing system in El Salvador favors communication through a system where only the caller pays.

The wireless communication infrastructure and the location of the transmission towers in prominent geographical sites, has allowed the country to practically all the national territory to be covered with signal, which has opened the service for the entire rural area with the consequent benefits that this it means.

Specific Faculties of the SIGET:

  • Apply the treaties, laws and regulations required by the activities of the electricity and telecommunications sectors. Approve the rates referred to in the electricity and telecommunications laws.
  • Settle disputes between operators in the electricity and telecommunications sectors, in accordance with the provisions of the applicable regulations.
  • Inform the respective authority of the existence of practices that threaten free competition.
  • Represent the country before international organizations related to the electricity and telecommunications sectors.
  • Carry out the orbits of foreign satellites and coordinate their operation with foreign satellites; as well as with international organizations and companies.
  • Carry out all the acts, contracts, and operations that are necessary to fulfill the objectives imposed by the laws, regulations and other general provisions.
  • The interconnection of networks is mandatory for operators that provide telecommunications services as it is an essential resource, according to article 19 of the Law.

 

Regulations on Usage and Import

 

Regulations in Place?

Regulating Authority

Satellite

No

 SIGET

HF Radio

 Yes

 SIGET - Frequency

UHF/VHF/HF Radio: Handheld, Base and Mobile

 Yes

 SIGET

UHF/VHF Repeaters

 Yes

 SIGET

GPS

 No

 SIGET

VSAT

 Yes

 SIGET - Frequency

Individual Network Operator Licenses Required

Yes

Frequency Licenses Required

Yes

Existing Humanitarian Telecoms Systems

The existing humanitarian telecommunication systems are:

-Bandwidth: 25 KHz

-Hardware Version: Motorola GP/DGP SERIES, Motorola DMR Series, Motorola repeater

-Technology: Motorola digital

-Central repeater: Motorola Mototurbo

-Link: Motorola

-Back to Back: GM-300 (2 sites)

-Possibility of sharing

 

Existing UN Telecommunication Systems

 

UNDP

WFP

FAO

UNFPA

UNOPS

UNDSS

UNICEF

VHF Frequencies

 UN system

 UN system

 UN system

 UN system

 UN system

 UN system

UN system

HF Frequencies

 7 (list1)

 7 (list1)

 7 (list1)

 7 (list1)

 N/A

 9 (list4)

7 (list3)

Locations of Repeaters

 9

 9

 9

 9

 9

 9

9

VSAT

 N/A

 1

 N/A

 N/A

 N/A

 N/A

1

 

Internet Service Providers (ISPs)

Internet in the country is easy and done as mentioned above by the four companies: CLARO, DIGICEL, TIGO AND MOVISTAR. Connection can be purchase as stores, supermarkets, or company’s office.

Internet Service Providers

Are there ISPs available?

 Yes

If yes, are they privately or government owned?

 Private

Dial-up only?

 No

Approximate Rates (local currency and USD - $)

Dial-up

 N/A

Broadband

 850

Max Leasable ‘Dedicated’ Bandwidth

 More than 150 MBPS

 

Mobile Network Operators (MNOs) 

Tigo is the largest operator in El Salvador with a 32% market share. It has the best coverage, but it comes with the highest rates. This provider offers customers 2G, 3G and 4G / LTE services. Prepaid SIM cards can be purchased for as little as US $ 1, depending on the promotion. Standard, mini and micro SIM cards can be purchased from official stores, authorized dealers and some supermarkets. SIM cards come with 75MB of data and are valid for 2 days, until you add credit plans. There was a 5% tax charge added to all purchases, and balance vouchers can be purchased for numerous amounts starting at US $ 1.05, but the tax was eliminated in 2021. You can also complete the cards using the Tigo app.

As another option, Pacetigos data packages can be purchased. The table below provides details, including the activation code in the right column that you must type to 404.

At the moment TIGO is the only company to provide mobile money.

https://www.claro.com.sv/personas/servicios/servicios-moviles/prepago/planes-y-precios/

https://www.tigo.com.sv/shop

https://www.movistar.com.sv/

https://www.digicelgroup.com/sv/es/mobile.html

 

For information on MNOs please visit the GSM Association website.

Company

Contracted for Humanitarian or Government Cash Transfer Programmes?

Services Offered

CLARO

No

Internet, Mobil service, Bulk SMS service

TIGO

No

Internet, Mobil service, money transfer

DIGICEL

No

Internet, Mobil service

MOVISTAR

No

Internet, Mobil service

 

El Salvador - 3.5 Food and Additional Suppliers

The agricultural sector and food sovereignty are among the priorities of President Nayib Bukele, as he has demonstrated since the beginning of his administration. 

The agricultural and food sectors in El Salvador could face a difficult year in 2023. For the agricultural cycle 2023-2024, a reactivation of AGRO is expected, a cereal production in this year will be  around 20 million quintals.  

It is expected corn harvest in average of 15 million quintals, in the first planting from May to June 75% out of total is expected. According to the MAG, prepares 49,000 small producers in the department of Usulután for the planting of basic grains by delivering. Agricultural Packages of certified corn seed. 

For the second sowing that will take place from August to September will be 20% out of total, mainly in the East around 3 million   quintals and in the third sowing from November to December 5% is expecting an average of 746 thousand quintals. In the case of sorghum is expected 2 million quintals and rice 712 thousand quintals. 

A study by the Inter-American Institute for Cooperation on Agriculture (IICA) on family farming and agri-food supply warns of the negative effects of measures taken in the face of the pandemic. The survey explored what has had an impact on family farming production and food supply and found that some of the difficulties have been due to health protection protocols (53%), food transportation and distribution (50 %), access to financial capital (49%) and lack of storage capacity (43%), among others. 

According to the Latin American and Caribbean Coordinator of Small Producers and Fair-Trade Workers (CLAC), the pandemic has caused an increase in the costs of sanitary supplies necessary for production, packaging and export. Producers are suffering a double economic impact from phenomena associated with climate change and the COVID-19 pandemic. Countries that are exposed to climate change and COVID-19 have at least a 20% drop in their production level. 

By June of 2023, El Salvador exported in general a total of US$1,754.23 million, it has decreased  6.29% compared to June 2022, where the exports were US$1,871.99 million. 

About the imports, by June of 2023 the total was US$3,900.68 million, it has decreased 14.43% compared to June 2022, where the imports were US$4,558.74. 

 

The table below shows the balance between import and exports as of June 2023. 

image-20231012095252-1

Banco Central de Reserva de El Salvador - (bcr.gob.sv) 

Generic country information can be located from sources which are regularly maintained and reflect current facts and figures. For a general overview of country data related to the service and supply sectors, please consult the following sources: 

The Observatory of Economic Complexity – MIT (OEC): OEC El Salvador country page 

https://www.bcr.gob.sv/comex/ 

https://www.bcr.gob.sv/esp/index.php?option=com_k2&view=item&id=1503:el-salvador-acumuló-us$26619-millones-de-exportaciones-a-julio-2020&Itemid=168 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

 

 

El Salvador - 3.5.1 Food Suppliers

Overview 

In July 2023 the prices of basic grains have presented fluctuations, in the case of rice has the price amounts to $45.8 per quintal for the national class; however, the price of the national silk red bean amounts to $113.8 the fifth and presents an increase of 38% compared to the fourth quarter of 2022. It is important to mention that the government continues to verify price compliance at the national level. 

Additional information can be located from sources which are regularly maintained and reflect current facts and figures. For more specific and detailed overviews of food availability and market conditions, please consult the following sources: 

USAID Famine Early Warning Systems Network (FEWS NET):  FEWS NET El Salvador  

For more information on food supplier contact details, please see the following link:  4.10 Supplier Contact List. 

https://www.mag.gob.sv/informe-diario-de-precios-de-productos-agropecuarios/  

Retail Sector 

The food retail is everywhere in the country. In most of the country´s 272 municipalities anyone can find a small retailer providing basic products. There are also two big supermarkets: Super Selectos, which is local, and Operadora del Sur (Walmart, Despensa de Don Juan, Despensa Familiar) which is a USA company. These two companies have more than 100 point of sales nationwide. Their prices are fair. On the east side of the country there is also Tienda Galo, which has 5 point of sale in Usulután and provide delivery service nationwide.  San Miguel has three supermarkets which each have around two and 5 point of sales in the city. Chalatenango has Super Sarita with 3 point of sales, On the rest of the country there are small supermarkets with only one point of sale. Their capacity to sell goes around 35 to 50 people in a day. All these companies have survived the COVID-19 quarantine due that they had to be open for people to get their groceries while lockdown.  

The experience has shown that Super Selectos, Tienda Galo, Lacteos El Rodeo provide credit. Operadora del Sur works only with cash. 

 

Types of Retailers Available 

Type of Retailer 

Rank 

(1-5) 

Supermarket – concentrates mainly in supplying a range of food, beverage, cleaning and sanitation products; have significant purchasing power; are often part of national/regional/global chains. 

2. 

Convenience Store/Mini Market – medium sized shop; offers a more limited range of products than supermarkets; usually has good/stable purchasing power; may be part of chain or cooperative. 

Permanent shop with strong supply capacity – individually/family owned store; usually offers fewer commodities and a limited selection of brands; good storage and reliable supply options. 

Permanent shop with limited supply capacity – individually/family owned store; offers fewer commodities and a limited selection of brands; limited storage and unstable supply options. 

Mobile Shop/Market Stand – individually/family owned store; usually offers fewer commodities and a limited selection of brands; may be found at outdoor markets, camps or unstable environments. 

 

 

Wholesale – ARROCERA OMOA 

Arrocera Omoa processes and commercialize different types and qualities of beans, such as silk beans, common red, black and white, which are required and consumed in the country, as well as outside the borders. They also produce Rice Flour consumed by the typical Salvadoran food industry for the preparation of rice pupusas and others  

 

Supplier Overview 

Company Name 

ARROCERA OMOA 

Address 

32 avenida Norte No. 405, Barrio Lourdes San Salvador, El Salvador C.A. 

Does the supplier have its own production / manufacturing capacity? 

 

Yes, They produce.  

Does the supplier have its own retail capacity? 

 

No. the product is sent to the shops.   

Does the supplier have its own transport capacity? 

Yes  

Does the supplier have its own storage facilities? 

Yes 

Approximate Turnover in MT 

 

No information available 

Payment Methods Accepted 

Credit, cash 

Other Comments or Key Information 

 

*Basic details for the main office should be shown here, additional contact details for local/regional offices and full contact details for the main office to be included in section 4.10 Supplier Contact List.  

 

Wholesale – LA FABRIL 

La Fabril is a company at national and Central American level that produces fats and oils, specialized in the manufacture and distribution of daily basic consumer products. They are currently part of the Jaremar group and have operations in Guatemala, El Salvador, Honduras and Nicaragua, with leading brands in the region. 

Supplier Overview 

Company Name 

LA FABRIL 

Address 

Blvd. del Ejército Km 5 1/2 No. 5500 Soyapango, San Salvador, El Salvador 

Does the supplier have its own production / manufacturing capacity? 

 

Yes 

Does the supplier have its own retail capacity? 

 

No. The product is placed in supermarkets 

Does the supplier have its own transport capacity? 

Yes  

Does the supplier have its own storage facilities? 

Yes  

Approximate Turnover in MT 

 

Maximun capacity of production 3,000Mt 

Payment Methods Accepted 

Credit, cash 

Other Comments or Key Information 

It was a WFP supplier. 

*Basic details for the main office should be shown here, additional contact details for local/regional offices and full contact details for the main office to be included in section 4.10 Supplier Contact List.  

 

Other Locations 

Region(s) 

Service Location(s) 

Honduras. Nicaragua. Guatemala  

No information available 

 

Primary Goods / Commodities Available 

Commodities by Type** 

(SITC Rev 4 Division Code - Title) 

Comments 

00 - Live animals (other than fish, crustaceans, molluscs, etc.) 

Goats and poultry 

They are produced in the country.  

01 - Meat and meat preparations 

Meat of bovine animals, dried or smoked meat of swine, sausages. 

Most of the meat is imported from Nicaragua. Sausages are imported from USA. 

02 - Dairy products and birds’ eggs 

Milk, yogurt, butter, cheese, eggs 

El Salvador has production of dairy products, however in the case of cheese, it is imported. 

03 - Fish (not marine mammals), crustaceans, molluscs… 

Fish 

The is few productions of fish. Mostly it comes from the coast zone. 

04 - Cereals and cereal preparations 

Rice, flour of maize, pasta. 

El Salvador has mostly wholesalers for these products. Specially rice and pasta are imported. 

05 - Vegetables and fruit 

Vegetables, fruit and nuts, jams/jellies, fruit juices… 

Vegetables are imported from Guatemala and Honduras. 

06 - Sugars, sugar preparations and honey 

Sugars (beet or cane) raw, natural honey, fruit/nuts preserved by sugar … 

Sugar cane is produced in the country. 

07 - Coffee, tea, cocoa, spices and manufactures thereof 

Coffee, cocoa, chocolate, tea, mate, pepper 

Coffee and coca are produced in the country 

09 - Miscellaneous edible products and preparations 

Ready-to-eat foods, margarine, sauces, soups and broths, yeasts… 

There are two suppliers for ready-to-eat products in the country. 

41 - Animal oils and fats 

lard, fats and oils… 

Mainly fats are produced in the country. 

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated 

soya bean oil, olive oil, maize oil, vegetable oil… 

 

**For non-FOOD products please see section 3.5.2 Additional Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel. 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

El Salvador - 3.5.2 Additional Suppliers

Overview 

El Salvador has several unions of wholesalers, producers, manufacturers (fabrics, pharmaceutical, plastic, hygienic, basic consumption products among other).  For basic products there are more than 30 supermarkets, from which, two have over 100 point of sales each. Plastic products are sold in from supermarkets to small town shops. Many of these products are produced/manufactured in the country, with imported raw product. 

Currently the trade has been activated and many companies that closed operations temporarily, started their activities again in 2021. At the beginning of 2022, the economy was activated by 85%, always using biosecurity controls. By 2023 the economy is 100% reactivated. 

For more information on suppliers’ contact details, please see the following link: 4.10 Supplier Contact List

Wholesale – FACELA 

Grupo Facela, is a Central American company that was born in El Salvador in 1961. Its first industrial plant was located on Boulevard del Ejército and later moved to its current facilities at kilometer 11 highway to the Port of La Libertad. 

Grupo Facela is part of the Holding "Aristos", a Salvadoran business group dedicated to different business areas, among which we can mention its industrial parks: American Park Free Zone and Parque El Progreso, as well as its food companies such as Pizza Hut El Salvador and Guatemala, KFC, Mama Nena, China Wok, Alimentos y Desserts, among others.  

It has more than 55 years in the local and international market, with a group of 300 collaborators working in the plant and administrative offices.  Their products are school products (pencils, paper, etc.), visibility items, plastic products (Hermetics, squeezes, ball, toys, etc.) and office equipment. 

 

Supplier Overview 

Company Name 

FACELA 

Address 

Km. 11 ½ carretera al Puerto de la Libertad, Antiguo Cuscatlán, La Libertad, El Salvador 

Does the supplier have its own production / manufacturing capacity? 

Yes 

Does the supplier have its own retail capacity? 

No – they have distributing companies that take the products to the shops.  

Does the supplier have its own transport capacity? 

Yes  

Does the supplier have its own storage facilities? 

Yes  

Approximate turnover in USD - $ 

 

No information available 

Payment Methods Accepted 

Credit, cash 

Other Comments or Key Information 

 

*Basic details for the main office should be shown here, additional contact details for local/regional offices and full contact details for the main office to be included in section 4.10 Supplier Contact List. 

 

Other Locations 

Region(s) 

Service Location(s) 

El Salvador 

Guatemala 

Honduras 

Nicaragua 

Costa Rica 

Panama 

Republica Dominicana 

San Salvador 

Guatemala 

Tegucigalpa 

Managua 

San Jose 

Panama  

Santo Domingo 

 

Primary Goods / Commodities Available 

Commodities by Type** 

(SITC Rev 4 Division Code - Title) 

Comments 

24/27 - Crude materials, inedible, except fuel 

Fuel wood, crude fertilizers, sand/stone/gravel 

Only gravel is produced in the country, the rest is imported. 

51 to 59 - Chemical and related products 

Chlorine, pharmaceuticals, soaps, plastic tubes/pipes, chemical fertilizers 

Even though there are pharmaceutical and chemical labs, most of the raw material is imported. 

61 to 69 - Manufactured goods classified chiefly by material 

Rubber tyres, wood pallets, textiles, cement, iron/steel pipe fittings, copper wire, metal tanks 

Raw material is imported for all products. For wires, there is no manufacture, it is brought from abroad. 

71 to 79 - Machinery and transport equipment 

 

 

Engine/machine parts, generators, sewing machines, pumps, telecoms equipment, vehicles 

Engines and vehicles are imported as well as raw material for telecom equipment. Many Brocken vehicles are brought to the country to be fixed and sold as second hand. 

81 to 89 - Miscellaneous manufactured articles 

Prefabricated buildings, lighting fixtures, furniture, clothing, medical/surgical instruments 

Raw material is imported, and many finalized products are also imported. 

91/93/96/97 - Commodities not classified elsewhere 

 

 

**For FOOD products please see section 3.5.1 Food Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel. 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

https://www.bcr.gob.sv/bcrsite/?cat=1012&lang=es 

 

El Salvador - 3.6 Additional Services

Overview 

This section shows information about services that may be required for emergencies and that are available in the country.  

 
For more information on company contact details, please see the following link: 4.11 Additional Services Contact List

Accommodation 

image-20231012122031-1

The accommodation offer in the year 2021 - 2022 in El Salvador was 777 hotels with 38,747 rooms (this data does not include Airbnb establishments). According to figures from the Data Tur System, the average hotel occupancy for San Salvador was 51.3% in the year 2021. 

Main hotels and resorts are Hotel Barcelo, Hotel Decameron Salinitas, Hotel Real Intercontinental San Salvador, Courtyard Marriott, Hotel Los Farallones, Hotel Sheraton, Crown Plaza, among others. These provide rooms for accommodation and meetings/workshops packages. A list of hotels is provided in chapter 4 – contact list.    

Informe_Estadístico_enero-diciembre_2021 

Electricity and Power 

image-20231012122031-2

The legislation created in 1996 the General Superintendency of Electricity and Telecommunications, as an autonomous regulatory entity of public service, in charge of applying the norms contained in international treaties, laws and regulations that govern the electricity sector.  

Some of the powers of the Superintendency in the electricity sector are: 

  • Ensure the defence of Competition; 

  • Regulate charges for the use of networks; 

  • Regulate the charges of the Transactions Unit; 

  • Grant concessions for the use of hydraulic and geothermal resources; 

  • Resolve conflicts between operators; 

  • To dictate norms and technical standards of electricity. 

The generation of electrical energy provided by CEL (Central Hydroelectrical del Rio Lempa) to the wholesale market during 2020 was 2062.81 MW, covering 26.79% of the demand and the rest was produced by geothermal (9.91%), fossil (36.70%), biomass (14.23%), solar (10.62%) and wind (1.75%).  

According to the transaction Unit (UT), local generators reported net injections per generating plant, import were of 774.03 (12.8%) Gwh and export were of 131.42 (2.18%) Gwh in 2020.  

Distribution of electricity is done by the companies: Group AES-El Salvador, which is composed by: CAESS, AES-CLESA, EEO and DEUSEM; DEL SUR, B&D, EDESAL and ABRUZZO. Prices of electricity to the transferred to current tariff: 

image-20231012122031-3

Source: SUPERINTENDENCIA GENERAL DE ELECTRICIDAD Y TELECOMUNICACIONES (siget.gob.sv) 

https://www.siget.gob.sv/gerencias/electricidad/informe-de-mercado-y-estadisticas-electricas/estadisticas-electricas/?wpdmc=estadisticas-electricidad 

 

 

Electricity and Power Summary Table 

Production Unit 

Type 

(Hydroelectric, Thermal, etc.) 

Installed 

Capacity (MW) 

2019 

Current Production (MW) 

2020 

26.79% 

Hydroelectric 

552.69 

552.70 

9.91% 

Geothermal 

204.40 

204.40 

36.70% 

Fosil 

757.12 

757.12 

14.23% 

Biomasa 

193.60 

293.60 

10.62% 

Solar  

194.00 

219.00 

1.75% 

Wind 

 

36.00 

Financial Services 

image-20231012122031-4

Financial service providers exist in a wide variety in El Salvador. There are 10 banks, 10 Micro finance institutions, 2 mobile money companies and 5 remittances companies. 

BANKS 

MFI 

MOBILE MONEY 

Banco Agricola 

PROCREDIT 

TIGO MONEY 

Banco Davivienda 

APOYO INTEGRAL 

MOMO MOBILE MONEY 

Banco Cuscatlán 

BANCOVI 

  

Scotiabank 

CCAMETRO 

  

Banco Azteca 

CREDICAMPO 

  

Banco de America Central 

AMC DE RL 

  

Banco Promerica 

ENLACE 

  

Banco de Fomento Agropecuario 

OPTIMA 

  

Banco Atlantida 

FINCA - SLV 

  

Banco Hipotecario 

PADECOMS MI CREDITO 

  

 

 

COMPANY NAME – BANCO AGRICOLA 

Banco Agricola has 67 agency points and 184 cash offices nationwide. It is a private company from Colombia, its main office (BANCOLOMBIA).     

Company Overview 

Company Name 

Banco Agricola 

Address 

1a Calle Poniente y 67 Avenida Norte, San Salvador 

 

Available? 

Comments 

(max / min transfer or exchange amounts, etc.) 

Has IBAN, BIC, or SWIFT number? 

Yes  

 

Provides currency exchange? 

Yes  

 

Will initiate / receive wire transfers? 

Yes  

 

Provides Loan / Credit services? 

Yes  

 

Other Comments or Key Information 

 

*Basic details for the main office should be shown here, additional contact details for local/regional offices and full contact details for the main office to be included in 4.11 Additional Services Contact List. 

 

Other Locations 

Region(s) 

Service Location(s) 

El Salvador 

Nationwide  

 

 

 

 

COMPANY NAME – PUNTO XPRESS 

Punto Xpress is a micro finance institution that has 460 cash offices nationwide. It has the facility that no only provide service in its several offices, but delivery to where the client wants the money to be transferred to. Charges depend on the type of delivery service.   

 

Company Overview 

Company Name 

Punto Xpress 

Address 

Av. La Capilla #700 Colonia San Benito, San Salvador 

 

Available? 

Comments 

(max / min transfer or exchange amounts, etc.) 

Has IBAN, BIC, or SWIFT number? 

Yes  

 

Provides currency exchange? 

No 

 

Will initiate / receive wire transfers? 

Yes 

 

Provides Loan / Credit services? 

No 

 

Other Comments or Key Information 

 

*Basic details for the main office should be shown here, additional contact details for local/regional offices and full contact details for the main office to be included in 4.11 Additional Services Contact List. 

 

Other Locations 

Region(s) 

Service Location(s) 

El Salvador 

Nationwide 

Guatemala 

Guatemala city 

Clearing and Forwarding Agents 

El Salvador has a list of freight forwarding agents that are located at the port and airport. Most of them also provide transportation from port and airport to the client’s locations. WFP has had experience with MNF, MUDISA, Flomar Transport, BLI, RANSA and DHL. Prices depend on the type of products imported por exported. 

 Information of contacts can be found in chapter 4.  

Handling Equipment 

Handling equipment can be found in San Salvador and at the port and airport. Most of them are transporters that provide trucks, chassis and containers. Warehouse also can be found at the port and airport but are owned by the government.  

Postal and Courier Services 

Government postal service has improved a lot in the last 10 years, with regards to transit time and delivery although it exists only in major cities. Service at municipality level has disappeared since beginning of 2000s. it is worth to mention that it is not advisable to send valuable items, money or cheques through this service because these items quickly disappears. For packages, if the address delivery is not found, the person must travel to the main office in San Salvador to collect it. Tariff is low. 

Courier service is quick and reliable. Some of the companies are DHL, UPS, Trans Express, FEDEX, among others.  They can be found in the major cities of the country.       

Printing and Publishing 

There are good printing and publishing companies. They are quick in the provision of the service and reliable. Locations are all over the country. Contac information can be found in chapter 4.  

 Taxi Companies 

There are in the country the Yellow caps, Taxis ACACYA, Linea Rosa, Fuerza Delta, HUGO, Transporte Ejecutivo, Confort Tours, and Go Express Shutle. They can take passengers from San Salvador to any part of the country. At the other main cities level, yellow caps are mostly available, but clients must take care due that most of those taxis are dirty and old cars, even though their tariff is very low compared to the ones in San Salvador. Contact information can be found in chapter 4. 

Vehicle Rental 

Rental of a car can be found at the airport and in San Salvador and at the main cities such as Santa Ana and San Miguel. Type of cars are sedans, pickups, vans or buses. One can rent with or without driver. Contact information can be found in chapter 4. Some of the companies are Arrendadora Latinaomericana, AVIS, Linea Ejecutiva, among others.  

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

 

El Salvador - 3.7 Waste Management and Recycling Infrastructure Assessment

Overview

Waste Management and Disposal Services 

There are waste disposals in the regions of the country that belong to municipalities ‘associations, but there is a main one, MIDES, which provides waste management for hazardous products. Each municipality rents or has its own waste truck to collect the garbage from the houses and deliver it to the waste disposal sites.  

The Japanese aid, through JICA, helped municipal authorities to improve the waste management in the east side of the country back in 2006. The provided equipment, machinery and training locally and in Japan. The municipalities provided the site and labour. From this experience other municipalities learned and took the example. 

As of 2016, around 3,400 tons of solid waste were generated in the country per day. At that year El Salvador had 16 authorized sanitary landfills, which received 3007.47 tons / day of waste, of which only eight had the capacity to receive quantities greater than 26 tons per day, these received 98% (2,961 tons / day of waste ), operating mechanically: Nejapa, Sonsonate, San Miguel, Usulután, Santa Ana, La Libertad, Chalantenango and Santa Rosa de Lima. 

There are eight sanitary landfills with a smaller capacity (less than 26 Ton / day) that receive 2% (46.67 Ton / day) and operate manually: San Francisco Menéndez, Atiquizaya, Suchitoto, Santa Isabel Ishuatán, Cinquera, Corinto, Meanguera, and Perquín. The Ahuachapán Landfill is out of operation 

The final disposal of waste is carried out under the responsibility of local governments (mayors), either directly or in association with other municipalities or private companies, such as MIDES S.E.M. de C.V. 

The map below shows the current waste landfill sites in the country. 

image-20231012123051-1

 

The map below shows the compost sites: 

image-20231012123051-2

In 2016, the Ministier of Natural Resources drafted a new law. The preliminary draft of the Comprehensive Waste Management Law of El Salvador involves several aspects, all of which were taken into account. These axes of analysis were four: the analysis of the characteristics of the country; the analysis of the national legal framework and international agreements; the revision of national waste laws in other countries, and new trends in the world regarding waste management. The axes were based on criteria of sustainability, climate change, among others, which are setting new trends in production and development hand in hand with caring for the environment and the health of the population.  

The Ministry of Environment and Natural Resources had a Monitoring and Supervision System (SMS) for the management of solid waste; that has the information provided by the Municipalities, the information obtained from the operational reports and from the reports of the supervision carried out by the staff of the solid waste unit and the MARN environmental evaluation system (SEA) regarding the systems of treatment and final disposal. 

Indicators generated in the following areas: quality of service, operation and environmental sustainability; which may be consulted by the general public related to: 

  • Swept 

  • Harvest 

  • Transport 

  • Composting plants 

  • Transfer Stations 

  • Landfills 

Source: http://sms.marn.gob.sv/sms/indicadores/rangofechas 

NON-HAZARDOUS WASTE DISPOSAL

Non-hazardous waste can be disposed in any of the landfill sites.  

HAZARDOUS WASTE DISPOSAL

With regard to hazardous waste, the country has made progress in the remediation of the contaminated sites identified in the “Inventory of pesticides classified as persistent organic pollutants (COPS)”, with the cleaning, eviction and treatment of pesticide waste from At the AGROJEL (San Miguel) and QUIMAGRO (San Luis Talpa) sites, 126.01 tons of hazardous waste consisting of obsolete pesticides and contaminated soils have been eliminated, corresponding to 90.11% of the country's environmental liabilities, and the elimination of 9.89% is planned. remaining for 2016. 

MARN decreed in 2010 for the first time an environmental emergency in a radius of 1,500 meters around the facilities of the Baterías de El Salvador S.A. factory. de CV, located in the Sitio del Niño canton, municipality of San Juan Opico, after the analyzes determined environmental contamination by lead at levels that represent a danger to health, since that date the MARN in coordination with different State institutions has developed actions Aimed at reducing the vulnerability of people within the emergency radius, such as health care, asphalt primer in streets near the former factory, construction of a drinking water system and continuation of environmental monitoring in the area; All these actions have been made known to the community through the development of 21 informative Assemblies with the Sitio del Niño Community and 16 bilateral meetings. This process has had technical support from the Environmental Protection Agency of the United States of America (US EPA) (Technical visits, consultations and recommendations) 

MARN has listed in its site the companies authorized to: 

  • Handling, storage and use of Waste Electrical and Electronic Equipment (WEEE) 

  • Reception, treatment and final disposal by type of hazardous material and waste 

  • Hazardous Materials Transportation 

  • Bio infectious waste transport 

  • Transportation of used oil and burnt oil 

  • Transportation of Used Lead Acid Batteries (ULAB) 

The list also shows the name, telephone, type of authorization and type of authorised material. Guidelines are attached to this document. 

 Source: https://www.marn.gob.sv/residuos-peligrosos/ 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.