3 Sri Lanka Services and Supply

3 Sri Lanka Services and Supply

Almost all the services are provided by the government in Sri Lanka. Thus the burden on the general public is quite less. Transportation, Health, Education, Electricity, and water services are fully or partially provided by the government. Sri Lanka has a very distributed road network thus the transport service supply is in a good level. Rail transport is provided completely by the government while the bus transportation is provided by the government and the private sector. Three wheelers and taxi services also provided by private companies. Currently the government is able to provide electricity and water countrywide. However, Sri Lanka mostly depends on hydro power for electricity generation therefore during non-rainy season supply of electricity gets disturbed. In 2019 there was a power failure due to less rain fall as a result of the climate change. During emergencies and maintenance time there can be power and water provision failures, other than that service supply is consistent.


Disclaimer: Registration does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.


Sri Lanka - 3.1 Fuel

Fuel Overview

Sri Lanka relies heavily on imported crude oil and refined petroleum products to meet its energy needs. The state-owned Ceylon Petroleum Corporation (CEYPETCO, or CPC) is the dominant company in Sri Lanka's fuel sector, which controls the importation, refining, and distribution of petroleum products. In the private sector, Lanka IOC also imports and distributes petroleum products in the country. The companies operate a network of fuel stations across the country and supply fuel to a range of industries, including transportation, agriculture, and manufacturing. Additionally, in 2023 three foreign firms have been granted authorization to enter Sri Lanka's fuel retail market. These firms include China's Sinopec, Australia's United Petroleum, and RM Parks of the USA, in partnership with multinational oil and gas company Shell plc.

Oil refinery

The Sapugaskanda Refinery is an oil refinery located in Sapugaskanda, a suburb of Colombo. It is the only oil refinery in Sri Lanka and is operated by CEYPETCO.

Currently, the Sapugaskanda Refinery meets approximately 25% of the domestic fuel demand, while the remaining 75% needs to be imported as refined fuel. This heavy reliance on imports places a significant burden on the country's foreign exchange reserves. One of the Ministry of Power and Energy’s major objectives is the production of the local demand for petroleum products in the country by 2026, and for this, feasibility study for this was completed by CEYPETCO in 2021 and the following reports were submitted through the feasibility study, construct a new refinery with a capacity of 100,000 barrels per day on a Build, Operate and Transfer basis, to modernize the existing refinery to increase its capacity to 45,000 barrels per day. After the construction of the new refinery, capability will be available for the local demand for fuels to be fully refined within the country and supplied. It has been estimated that around 08 USD could be saved per barrel by importing crude oil and refining in lieu of importing refined products. Further, opportunity would be available to supply to the local market fuels of high quality by raising the standards of the new refinery to Euro VI or a higher standard. (Annual Performance Report (Energy Section), 2021)

The addition of an oil refinery or distribution hub at Hambantota has been under discussion since at least 2017. In January 2023, Sri Lanka cabinet gave the permission for the Ministry of Power and Energy to call expressions of interest (EOI) to set up an export-oriented oil refinery in Hambantota, and the EOI received seven responses in March.

The 2022 fuel crisis

From early 2022, Sri Lanka experienced a range of difficulties, including power cuts, inflation, and fuel shortages, which triggered widespread protests and disrupted daily life. These challenges stemmed from the country’s insufficient foreign currency reserves, which hindered the CEYPETCO from importing additional fuel. Consequently, essential services were severely affected, and the prices of petrol and diesel skyrocketed. At the height of the fuel crisis, the government had to ban the sale of fuel for non-essential vehicles and imposed severe restrictions on sales. To conserve supplies, schools were closed, and people were urged to work from home.

In light of the economic crisis and fuel scarcity, the Government of Sri Lanka implemented a fuel rationing system known as the “National Fuel Pass”, in an attempt to ensure fair and orderly distribution of fuel by providing a weekly quota to vehicle owners. To obtain fuel, vehicles must register at https://fuelpass.gov.lk/ with the owner’s national identity card (NIC) or passport number and vehicle chassis number, and upon verification of the vehicle identification number and other details, a QR code linked to the owner's National Identity Card (NIC) will be allocated for each vehicle.

Fuel Pricing

The pricing of petroleum products in Sri Lanka is regulated by the government. Sri Lanka purchases petroleum products at Singapore Platts prices. The government sets the maximum retail prices of petroleum products based on the world market prices of crude oil and refined petroleum products. While dominating the Sri Lankan fuel retail market by controlling the importation, refining, and distribution of petroleum products, the state-owned CEYPETCO is responsible for implementing these policies and is exposed to the commodity price risk of petroleum products (both crude and finished products) and other raw materials imported from overseas countries in USD and other currencies. Cost reflective price mechanisms are not in place in deciding domestic retail sales prices of petroleum products in line with international oil price movements. Transport differentials are factored into the outstation spot prices.

The CEYPETCO records Sri Lanka's fuel prices, and the price history is available through the following link: https://ceypetco.gov.lk/historical-prices/

 

Fuel Prices per Litre as of: 30 April 2023

(local currency and USD - $)

Lanka Petrol 92 Octane

333.00

Lanka Petrol 95 Octane Euro 4

365.00

Lanka Auto Diesel

310.00

Lanka Super Diesel 4 Star Euro 4

330.00

Lanka Kerosene

295.00

Lanka Industrial Kerosene

330.00

Lanka Furnace Oil 800

320.00

Lanka Furnace Oil 1500 (High)

320.00

Lanka Furnace Oil 1500 (Low)

320.00

Seasonal Variations 

Seasonal Variations

Are there national priorities in the availability of fuel? (i.e. are there restrictions or priorities for the provision of fuel such as to the military?)

No

Is there a rationing system?

Yes. In July 2022, amidst the peak of the economic crisis and fuel shortage, a fuel rationing scheme known as the “National Fuel Pass” was introduced by the Ministry of Power and Energy in response to the situation.

Is fuel to lower income / vulnerable groups subsidized?

No

Can the local industry expand fuel supply to meet humanitarian needs?

Yes

Is it possible for a humanitarian organization to directly contract a reputable supplier / distributor to provide its fuel needs?

Yes

Fuel Transportation

Petroleum products are imported into Sri Lanka through Colombo Port. CEYPETCO has a storage facility in Kolonnawa, near Colombo, where imported crude oil and refined products are stored. From there, the CEYPETCO distributes the products to its own retail outlets as well as to independent retailers and private oil companies.

The transportation of fuel from the storage facility to different parts of the country is mainly done through tankers. These tankers are either owned by the CEYPETCO or by private companies. There are also pipelines that transport refined products from the Kolonnawa storage facility to the Kelanitissa Power Station, which is a major consumer of fuel in Sri Lanka.

Standards, Quality and Testing

Testing Laboratories

There are National testing laboratories for testing the quality of the fuel.

Industry Control Measures

Do tanks have adequate protection against water mixing with the fuel?

Yes

Are there filters in the system which monitor where fuel is loaded into aircraft?

At present fuel information capturing and monitoring is a semi-automated process. The system used to record and monitor fuel is incapable of capturing certain planning and actual fuel data due its design limitations. Also, the current system is incapable of carrying out effective analysis on fuel usage and effective communication to all levels. Implementation of fuel saving initiatives also has become a difficult task due to above limitations in the current system. Incidentally, the fuel monitoring department is finding it difficult to optimize the fuel usage any further. System generated MIS report requirement is a main concern of the management and require dynamic and instant reports which gives an insight to the fuel usage at all levels.

Is there adequate epoxy coating of tanks on trucks?

Tank inside painted with two coats of Hi-Solid Epoxy coatings

Is there a presence of suitable firefighting equipment?

Yes

 

Standards Authority

Is there a national or regional standards authority?

Yes

If yes, please identify the appropriate national and/or regional authority.

Central Environmental Authority

If yes, are the standards adequate/properly enforced?

Yes

 

Testing Laboratories

Are there national testing laboratories?

Yes

 

Fuel Quality Testing Laboratory

Company

Lanka IOC PLC

Name 

Lanka IOC PLC terminal

Address

Lanka IOC PLC terminal at China Bay, Trincomalee

Telephone and Fax

026-2 233 286 / 759 278 023

Contact

Udara Pushpakumara - Chemist

Standards Used

Density; Kinematic Viscosity; Total Base Number; Total Acid Number; Strong Acid Number; Sulphur; Calcium; Phosphorous; Magnesium; Zinc; Barium; Sulphated Ash; Ash; Carbon Residue; Existent Gum; Flash Point – PMCC; Flash Point – COC; Pour Point; Foaming Characteristics; ASTM Color; Rust Test; Emulsion Characteristics; Total Sediments; Water; Distillation; Doctor Test; Water; Cetane index; Calorific Value

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 

Sri Lanka - 3.2 Transporters

Overview

For container transporters in Sri Lanka , the Association of Container Transporters was founded 29 years ago.  The main function is to maintain the standards in transporting containers. Around 75 transporters are members of this association. However foreign license is permitted only for light vehicles in Sri Lanka therefore foreign operators are not allowed.

Office#102 / 16, Station Road, Kelaniya, Sri Lanka.

President - 0777 378 774

Secretary General - 0777 638 620

General Secretary - 0777 393 027

E-mail : info@actsrilanka.com

For more information on transport company contact details, please see the following link: 4.8 Transporter Contact List.

ISURU Enterprises Transport Capacity Summary

Regions Covered

Country wide

 

Number of Vehicles

Capacity per Vehicle (MT)

Comments / Condition of Vehicles

20’ Containers

45

20

Good

40’ Containers

6

40

Good

Canter trucks

5

5

Good

Total Capacity

56

1,165


 

 

V.V.Karunaratne & company Transport Capacity Summary

Regions Covered

Country wide

 

Number of Vehicles

Capacity per Vehicle (MT)

Comments / Condition of Vehicles

Prime movers

33


 

Good

40’ Trailers

34

50

Good

20’ Trailers

13

40

Good

10 wheel lorries

40

30

Good

1

20

Fully covered lorries

10

12.5

Good

11

12

2

10

Total Capacity

144

 

 

 

RRR & Company Transport Capacity Summary

Regions Covered

Country wide

 

Number of Vehicles

Capacity per Vehicle (MT)

Comments / Condition of Vehicles

n/a

8

10

Good

n/a

14

11-25

Good

n/a

12

25

Good

Total Capacity

 

 

 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

Sri Lanka - 3.3 Manual Labour

Overview

There are 5 types of workers in Sri Lanka: permanent workers, probationers, apprentices, temporary workers, and contract workers. The working hours and holidays are set according to 3 laws, namely Wages Board Ordinance of 1941, Shop and Office Employees Act of 1954, and Factories Ordinance of 1950. Female participation in the labour force is increasing year by year, but majority of the female work force engage in garment factories or handicraft fields. According to the Factories Ordinance, women should not be forced to work at night against their will. If a woman works at night, she shall be paid not less than 1 and ½ times her normal salary. The minimum age of recruitment in Sri Lanka is 18 years and the usual retirement age is 55 years. In Sri Lanka, forced labour and child labour is prohibited.

In private sector companies the contracts are time bound. The probation period of them are usually 6 months but can extend up to 9 if necessary. All contract workers work according to a specified job description for a fixed pay that does not involve overtime payments or additional ad hoc allowances. Temporary workers are hired on the basis of a particular task required to be done. On the contrary, in public sector employees get a permanent job till the retirement age of 55 years. However, both private sector and public sector use cost incentives for more efficiency in work. Incentives are like salary increments, insurance, and job security.

Employees have the right to form and engage in any union activity. Trade unions representing a category of employees can bargain against their needs from the employer. The unions stand their ground with the rights of the employees they are representing.

The National Minimum Wage of Workers Act No.03 of 2016 mandated that all private sector industries or services in Sri Lanka pay their workers a minimum wage, either on a monthly or daily basis, and made it a legal requirement. With the passing of the National Minimum Wage of Workers (Amendment) Act No.16 of 2021, which took effect from 16th August 2021, the national minimum monthly wage payable to a worker has been readjusted to LKR 12,500 (UDS 39.073), while the national minimum daily wage payable increased to LKR 500.

Labour Rate(s) Overview

 

Cost as of July 2019
(Local Currency & USD - $)

Daily General Worker (Unskilled casual labour)

LKR 18,094 - LKR 24,402

USD 103 – USD 139

Daily General Worker (Semi-skilled labour)

LKR 26,653 – LKR 36,934

USD 152 – USD 210

Skilled Worker

LKR 40,679 – LKR 60,983

USD 232 – USD 347

(WageIndicator.org, 2019)

 

 

Sri Lanka - 3.4 Telecommunications

Overview

In Sri Lanka, telecommunication network coverage is provided by both government and private companies. In 1996, the Telecommunications Regulatory Commission of Sri Lanka was established to regulate the functioning of this field and maintain the competitiveness. In Sri Lanka, there are 5 fixed broadband service providers, namely Sri Lanka Telecom, Mobitel, Dialog, Lankabell, and Airtel. Additionally, there are 4 mobile broadband service providers, namely Dialog, Mobitel, Hutch, and Airtel.

In general, the telecommunication network coverage is good in Sri Lanka and SIM cards are readily available. Upon completing baggage claim at the airport, there are booths where you can conveniently obtain prepaid SIM cards. However, those booths only offer tourist packages which come at higher costs and low data offers. Therefore, it is recommended to purchase a SIM card directly from an authorized mobile provider store, where the presentation of a passport might be required.

Internet services are provided countrywide from 5 Internet Service Providers (ISPs). The main companies which provide mobile broadband facilities are Sri Lanka Telecom, Mobitel, Dialog, Lankabell and Airtel.

For more information on telecoms contacts, please see the following link: 4.11 Additional Services Contact List

Telephone Services

Is there an existing landline telephone network?

Yes 

Does it allow international calls?

Yes 

Number and Length of Downtime Periods (on average)

30 minutes

Mobile Phone Providers

Dialog

Mobitel

Airtel

Hutch

Approximate Percentage of National Coverage

Countrywide

Telecommunications Regulations

Regulations on Usage and Import

 

Regulations in Place?

Regulating Authority

Satellite

Yes

Requires approval from Ministry of Defence and Telecommunication Regulatory Commission of Sri Lanka

HF Radio

Yes

Requires approval from Ministry of Defence and Telecommunication Regulatory Commission of Sri Lanka

UHF/VHF/HF Radio: Handheld, Base and Mobile

Yes

Requires approval from Ministry of Defence and Telecommunication Regulatory Commission of Sri Lanka

UHF/VHF Repeaters

Yes

Requires approval from Ministry of Defence and Telecommunication Regulatory Commission of Sri Lanka

GPS

Yes

Requires approval from Ministry of Defence and Telecommunication Regulatory Commission of Sri Lanka

VSAT

Yes

Requires approval from Ministry of Defence and Telecommunication Regulatory Commission of Sri Lanka

Individual Network Operator Licenses Required

Yes

Frequency Licenses Required

Yes

Existing Humanitarian Telecoms Systems

Existing UN Telecommunication Systems

 

UNDP

WFP

UNICEF

OCHA

WHO

FAO

UNHRC

VHF Frequencies

 Yes

 Yes

 Yes

 Yes

 Yes

 Yes

Yes

HF Frequencies

 Yes

 Yes

 Yes

 Yes

 Yes

 Yes

Yes

Locations of Repeaters

 N/A

 N/A

 N/A

 N/A

 N/A

 N/A

N/A

VSAT

 No

 No

 No

 No

 No

 No

No

Internet Service Providers (ISPs)

Internet Service Providers

Are there ISPs available?

 Yes

If yes, are they privately or government owned?

 Both

Dial-up only?

 Yes

Approximate Rates (local currency and USD - $)

Dial-up

USD 2 / 10 hours 

Broadband

Approx. USD 500 for 15 MBPS monthly

Max Leasable ‘Dedicated’ Bandwidth

Up to 100 MBPS upload and download speeds on leased lines

 

Mobile Network Operators (MNOs)

For information on MNOs please visit the GSM Association website.

Company

Number of Agent Outlets by Area

Network Strength by Area

Contracted for Humanitarian or Government Cash Transfer

Programmes?

Services Offered

(i.e. Merchant Payment,

Bulk Disbursement,

Receive & Make Payment)

Dialog

Countrywide

Rural – medium

Urban – high

Yes

Merchant Payment, Money Transfer, Receive & Make Payment

Mobitel

Countrywide

Rural – medium

Urban – high

Yes

Merchant Payment, Money Transfer, Receive & Make Payment

Hutch

Countrywide

Rural – low

Urban – medium

Yes

Has a system called eZ cash where transactions can be made to settle mobile bills and reloads.

Airtel

Countrywide

Rural – low

Urban – medium

Yes

Has a system called eZ cash where transactions can be made to settle mobile bills and reloads.

 

Sri Lanka - 3.5 Food and Additional Suppliers

Additional information can be located from sources which are regularly maintained and reflect current facts and figures. For more specific and detailed overviews of food availability and market conditions, please consult the following sources:

WFP Vulnerability and Analysis Mapping (VAM): https://www.wfp.org/publications/sri-lanka-mvam-monitoring

For more information on food supplier contact details, please see the following link: 4.10 Supplier Contact List 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

 


 

Sri Lanka - 3.6 Sri Lanka Additional Service Providers

Overview
For more information on company contact details, please see the following link: 4.11 Additional Services Contact List

Accommodation

The real estate sector in Sri Lanka has been experiencing steady growth in recent years due to factors such as increasing foreign investment, expanding tourism industry, and a growing middle class.

The sector encompasses a variety of properties, including residential, commercial, and industrial spaces, as well as land. One of the key drivers of the real estate sector in Sri Lanka is the government's emphasis on infrastructure development, particularly in urban areas. This has led to the construction of new highways, airports, and other transport links, making it easier for people to access and invest in properties.

In terms of residential properties, there is an abundance of properties to choose from, varying greatly in quality and price, from budget options to luxurious 5-star establishments. There has been a growing demand for luxury apartments and houses, particularly in Colombo and its surrounding areas. This demand is being driven by a growing middle class, as well as increasing numbers of expatriates and foreign investors.

It is recommended to access the following recognized sources to find safe and secure place to stay:

https://www.lankapropertyweb.com/

https://www.tripadvisor.com/SmartDeals-g293961-Sri_Lanka-Hotel-Deals.html

https://www.booking.com/country/lk.en-gb.html

Electricity and Power

Sri Lanka is self-sufficient with domestically produced energy. The country produces electricity using three main sources: thermal power, which includes coal and fuel oil, hydropower, and other alternative renewable energy sources such as solar and wind power. Although the electricity generation mix in Sri Lanka is dominated by thermal power plants, the government has been working to increase the share of renewable energy sources, particularly through the development of wind and solar power plants.

The Public Utilities Commission of Sri Lanka (PUCSL) is the regulatory body responsible for ensuring the safety, technical and economic regulations of Sri Lanka’s electricity and power industry. The PUCSL also serves as the designated regulator for the petroleum and water services industries.

Ceylon Electricity Board (CEB) is the largest electricity company in Sri Lanka and is responsible for overseeing the country's entire electricity and power sector. As a state-owned company, CEB is authorized to generate, transmit, and distribute electrical energy to all categories of consumers, and to collect revenue in accordance with the tariffs approved by PUCSL. The company has the following subsidiaries under its umbrella: Lanka Electricity Company (Pvt) Ltd (LECO), LTL Holdings (Pvt) Ltd, Lanka Coal (Pvt) Ltd, Sri Lanka Energies (Pvt) Ltd, and Trincomalee Power Company (Pvt) Ltd.

Besides CEB, there are several Individual Power Plants (IPPs) in Sri Lanka that have obtained the Generation license from PUCSL.

Electricity and Power Summary Table

Production Unit

Type

(Hydroelectric, Thermal, etc.)

Installed

Capacity (MW in 2021)

Current Production (GWh in 2021)

Ceylon Electricity Board (CEB)

Hydroelectric, Thermal and Renewable

3,040

12,711

Individual Power Plants (IPPs)

Hydroelectric, Thermal and Renewable

1,146

4,004

Financial Services

The financial system in Sri Lanka comprises the major financial institutions, namely the Central Bank of Sri Lanka (CBSL), Licensed Commercial Banks (LCBs), Licensed Specialised Banks (LSBs), Licensed Finance Companies (LFCs), Specialised Leasing Companies (SLCs), Primary Dealers (PDs), Pension and Provident Funds, Insurance Companies, Rural Banks, Stock Brokers, Securities Market Intermediaries, Unit Trusts and Thrift and Credit Co-operative Societies; the major financial markets, such as the Foreign Exchange Market, Money Market, Capital Market and the informal financial market; and the financial infrastructure which is the legal framework related to the financial system and the payment and settlement.

The Central Bank of Sri Lanka is the primary regulatory body for banks in Sri Lanka. It is responsible for maintaining financial stability, ensuring the safety and soundness of the banking system, and promoting monetary stability. The Central Bank of Sri Lanka sets and enforces regulations for all banks operating within the country, including the requirement for regular audits and reporting of financial information.

There are several major banks in Sri Lanka that operate under the regulations of the Central Bank. These include Bank of Ceylon, Commercial Bank of Ceylon, Hatton National Bank, People’ Bank, Sampath Bank, and National Development Bank. These banks offer a range of financial services such as savings accounts, loans, credit cards, and investment products. Additionally, there are also several international banks that have a presence in Sri Lanka, including HSBC, Standard Chartered Bank, and Citibank. These banks offer global banking services to individuals and businesses in Sri Lanka.

Central Bank of Sri Lanka

Company Overview

Company Name

Central Bank of Sri Lanka (CBSL)

Address

Central Bank of Sri Lanka, P. O. Box 590, Colombo 01, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

CBCELKLS

Provides currency exchange?

No

N/A

Will initiate / receive wire transfers?

No

N/A

Provides Loan / Credit services?

No

N/A

Other Comments or Key Information

N/A

*Basic details for the main office should be shown here, additional contact details for local/regional offices and full contact details for the main office to be included in 4.11 Additional Services Contact List.

 

Other Locations

Region(s)

Service Location(s)

Anuradhapura

P O Box 2, Stage 1, Anuradhapura

Matale

805, Trincomalee Street, Mandandawala, Matale

Matara

P O Box 35, Anagarika Dharmapala Mw, Matara

Trincomalee

103, Post Office Road, Trincomalee

Kilinochchi

Ariviyal Nagar, Kilinochchi

Nuwara Eliya

84, Badulla Road, Nuwara Eliya

Bank of Ceylon (BOC)

Company Overview

Company Name

Bank of Ceylon (BOC)

Address

Bank of Ceylon, No.1, BOC Square, Bank of Ceylon Mawatha, Colombo 01, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

BCEYLKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

Commercial Bank of Ceylon (COMB)

Company Overview

Company Name

Commercial Bank of Ceylon (COMB)

Address

Commercial House, No 21, Sir Razik Fareed Mawatha, P.O. Box 856, Colombo 01, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

CCEYLKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

Hatton National Bank (HNB)

Company Overview

Company Name

Hatton National Bank (HNB)

Address

Head of Customer Experience, Level 19, No. 479, T. B. Jayah Mawatha, Colombo 10, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

HBLILKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

People’s Bank (PB)

Company Overview

Company Name

People’s Bank (PB)

Address

No.75, Sir Chittampalam A. Gardiner Mawatha, Colombo 02, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

PSBKLKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

Sampath Bank

Company Overview

Company Name

Sampath Bank

Address

No.110. Sir James Peiris Mawatha, Colombo 02, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

BSAMLKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

National Development Bank (NDB Bank)

Company Overview

Company Name

National Development Bank (NDB Bank)

Address

No. 40, Navam Mawatha, Colombo 02, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

NDBSLKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

HSBC

Company Overview

Company Name

HSBC

Address

No. 1, 24 Sir Baron Jayatilaka Mawatha, Colombo 01, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

HSBCLKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

Standard Chartered Bank

Company Overview

Company Name

Standard Chartered Bank

Address

No. 37, York Street, Colombo 01, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

SCBLLKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

Citibank

Company Overview

Company Name

Citibank

Address

No. 65C, Dharmapala Mawatha, Colombo 07, Sri Lanka

 

Available?

Comments

(max / min transfer or exchange amounts, etc.)

Has IBAN, BIC, or SWIFT number?

Yes

CITILKLX

Provides currency exchange?

Yes

N/A

Will initiate / receive wire transfers?

Yes

N/A

Provides Loan / Credit services?

Yes

N/A

Other Comments or Key Information

N/A

 

Clearing and Forwarding Agents

Sri Lanka’s cleaning and forwarding market is regulated and overseen by the Sri Lanka Logistics & Freight Forwarders Association (SLFFA), which was established in 1981 to bring all freight forwarders and logistics providers under one umbrella and professionalize the trade. Today, the SLFFA is recognized as the apex body representing the industry by the government, relevant government agencies, and the trade. The SLFFA has over 150 leading freight forwarding and logistics companies in its membership, and two affiliated members, the Joint Apparel Association Forum (JAAF) and the Association of Clearing Forwarding Agents (ACFA).

https://www.slffa.com/

Construction, Material Handling & Power Generation Equipment

In general, handling equipment suppliers in Sri Lanka are clustered in Colombo, the capital and a major commercial centre, as well as in other industrial and logistics hubs, including Hambantota, Galle, and Trincomalee.

Postal and Courier Services

Sri Lanka’s Postal and Courier Services are provided by Sri Lanka Post, the national postal operator in the country, which offers a range of domestic and international mailing options, including regular mail, registered mail, and express mail.

The following link provide access to further details, such as rates, weight, and tracking:

https://slpost.gov.lk/services/speed-post-courier-tracking/

Printing and Publishing

Printing and publishing companies in Sri Lanka are readily available throughout the country, with a concentration in major urban centres such as Colombo, Kandy, Galle, and Kurunegala.

Taxi Companies

Taxis play a vital role in Sri Lanka’s transportation sector, providing a range of services, including airport transfers, point-to-point transport, and private tours, to both locals and tourists. Taxis can be found in most urban areas throughout Sri Lanka, particularly in major cities such as Colombo, Kandy, and Galle. The market is competitive, with many local taxi operators and app-based ride-hailing services such as PickMe and Uber dominating the industry.

Additionally, tuk-tuks are readily available in the country and offer a convenient and affordable alternative to traditional taxis and public transportation.

Vehicle & Equipment Maintenance/Workshops

Equipment maintenance services in Sri Lanka are widely available across various sectors, ensuring reliable support for maintaining machinery and infrastructure. These services are regulated and monitored by several national associations, such as the Institute of Engineers Sri Lanka (IESL), which awards credentials enabling one to practice as a licensed engineer in the country. Additionally, provincial and local associations also play a role in overseeing maintenance services.

https://www.iesl.lk/index.php?lang=en

Vehicle Rental

The vehicle rental market in Sri Lanka offers a variety of options, from traditional car rental companies to online platforms and peer-to-peer services. Many international and local rental companies operate in the market, catering to both tourists and locals, with competitive rates and flexible rental terms.

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.