Landline and Internet services are provided by the public sector. There are two internet service providers; Algerie Telecom and ICOSNET. The internet connection at Tindouf is relatively slow regardless of the size of the bandwidth. Registration is required for those services as well as for mobile phones in which three providers are available in Algeria (Mobilis, Nadjma & Djezzy). At Tindouf as well as the camps, mobile phones network are not reliable, and mainly busy from 5:00 to 11:00 pm as well as on weekends. Apart from Rabouni, mobile network at the camps (Smara, 27 February, Elyoone & Awsered) are only provided by Mobilis and at Dekhla, there is no network coverage.

Telecommunications Regulations

The Ministry of Post and Telecommunications is the implementer of national telecommunications policies and is responsible for the regulatory framework, ensuring the monopoly remains unthreatened and assigning spectrum and frequencies. It also oversees the development and management of the general network according to specific technical standards, established by itself. Its role in the supply of consumer equipment is now limited to defining technical standards and the approval of imported equipment.

Only Algerian citizens are allowed to provide Internet services for commercial purposes. Requests to provide such services must be addressed to the Minister of Telecommunication setting out details of proposed services and modes of access. A technical study will specify the architecture, facilities, software, partners as well as modes of connection. The users of foreign provider services are submitted to these same conditions. The Minister of Post and Telecommunications defines the entire development policy for the sector and proposes all relative regulation. The Ministry monitors the activity of the private enterprises active in the sector, proposes technical regulations, establishes employment legislation and lays down standards for the sector.

No telecommunications installation can be established or used without permission from the Ministry of Post and Telecommunication.

Licensing

A new permanent commission has been set up and oversees examining license demands and of formulating recommendations in matters of service development. The representative of the Minister of Telecommunications heads the Commission.

Tariffs and policies

The Minister of Post and Telecommunications laid down tariffs in 1983. Inter-city calls of newspapers and press agencies are given a special tariff, while public servants are also given reduced rates.

Privacy, data protection, and consumer protection

The Internet provider is obliged to keep confidential all information relative to the private life of its subscribers. It is also held accountable for the contents of pages and data servers that it develops and hosts. (Article 14 of the ministerial decree no 98-257 of August 25, 1998 defining conditions and appropriate modes for using and operating Internet services). Section 303 of the penal code (see Art. 47 and 48 of the Post and Telecommunication code: legislation) punishes all violations of secret correspondence trusted to the service of telecommunication. The confidentiality of conversations through shared lines is assured (Art. 311 of the Post and Telecommunication code: regulation).

Electronic protection, legal protection and security

The distribution of broadcast and frequency utilisation subject to the authority of the Superior Council of Information. (Art. 56 of law no 90-07, 3 April 1990 relative to information).

Existing Humanitarian Telecoms Systems

Internet Service Providers (ISPs)

Mobile Network Operators (MNOs)

ISP services are government controlled. Two service providers are available; Algerie Telecom and ICOSNET

For information on MNOs please visit the GSM Association website.