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The transshipment is conducted at the Syrian customs area located inside the Syrian territories. The UN customs agents provide the handling services for the transshipment of humanitarian supplies from Turkish to Syrian trucks. The United Nations and its Agencies operated from this border from March 2014 until December 2015 with total of 1463 trucks of Humanitarian Aid.
In the last week of December 2015, the border was closed by Turkish Authorities due to the security reasons, the border still remains closed until today June 21 2018


The entry border authorities of Nusaybin is restricting the movement only to the humanitarian cargo (when they open the cross border) to enter them to Qamishly in Syria. The daily capacity is 15 trucks.  The Syrian part is controlled by the Syrian government. In general, private cars and people are not allowed to pass through this cross point. 

Customs Clearance 

All cargos exported from Turkey to northern Syria via Nusaybin are subject to export customs formalities.   Humanitarian materials are exempted from export fees, as per a waiver obtained from the Turkish MOFA. Customs representatives should be available in the trans-shipment area to check the cargo loaded on the Turkish trucks before the cross-loading is started.  Upon their approval, the humanitarian cargo is permitted to be cross loaded into the Syrian trucks.  


On the other side of the border, there is the customs authorities in the Syrian side and the humanitarian cargo have to be physically checked, sampled, in additional that all import customs formalities have to be concluded before the cargo is allowed to get in. 

For more information on customs in Turkey, please see the following link: 1.3 Customs Information 


Other Relevant Information

  • UN agencies are responsible for the export custom clearance of their shipments. The Logistics Cluster is not responsible for the custom clearance of the cargo to be transshipped.

  • Custom declarations and waybills should match the notification request made by the UN agency. Issued notifications do not substitute the requirement of compliance with customs regulations. Agencies are responsible to ensure their shipment is in compliance with customs regulations and consistent with the issued notification.

  •  There is no weighbridge in Nusaybin, so, the check is made based on the number of items. 
  • Procedure for Requesting the Turkish Customs to work on weekends or official holidays: In situations when the UN Agencies need to load or transship outside business hours of Turkish Customs: Each UN Agency is responsible to work with its customs broker to facilitate the request of Turkish Customs to work outside business hours. If this does not work for whatever reason, the UN Agency can make a written request to the Logistics Cluster requesting OCHA’s support. OCHA will liaise with the Turkish Government to explore solutions and facilitation.  However, there is no limitation on working hours in the Syrian side as they operate 24/7.


For more information on government contact details, please see the following link: 4.1 Government Contact List