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Table of Contents

For more information on Iraq Telecommunications contact detailstelecoms contacts, please see the following link: 4.11 Iraq Additional Services Contact List

Telecommunications throughout Iraq including international connections have been disrupted; widespread government efforts to rebuild domestic and international communications through fiber optic links are in progress; the mobile cellular market has expanded rapidly and its subscriber base is expected to continue increasing rapidly.

Landline services are only operational within the cities.

Domestic: 

  • Repairs to switches and lines continue. 
  • Additional switching capacity is improving access. 
  • Mobile-cellular service is available and centered on 3 GSM networks which are being expanded beyond their regional roots, improving country-wide connectivity. 
  • Wireless local loop is available in some metropolitan areas and additional licenses have been issued with the hope of overcoming the lack of fixed-line infrastructure.

International: 

  • Country code - 964. 
  • Satellite earth stations - 4 (2 Intelsat - 1 Atlantic Ocean and 1 Indian Ocean, 1 Intersputnik - Atlantic Ocean region, and 1 Arabsat (inoperative)). 
  • Local microwave radio relay connects border regions to Jordan, Kuwait, Syria, and Turkey.
  • International terrestrial fiber-optic connections have been established with Saudi Arabia, Turkey, Kuwait, Iran and Jordan.
  • Communications cables: links to the Fiber-Optic Link Around the Globe (FLAG) / FALCON, and the Gulf Bridge International (GBI), and TGN-Gulf international submarine fiber-optic cables have been established (source: Telecommunications in Iraq).
N

Telephone Services

Is there an existing landline telephone network?

Yes

Does it allow international calls?

Yes

On average, number and length of downtime periods

Number and Length of Downtime Periods (on average)

 N/A

Mobile

phone providers (List)
  • Zain (Zain Iraq is the largest mobile operator in Iraq by subscribers, which amount to 13.8 million as of the end of 2018)
  • Korek Telecom 
  • AsiaCell

Estimated availability and coverage
(Approximate percentage of national coverage)

95%

Telecommunications Regulation

Note: Up to 97% of homes have a satellite dish and there are more than 30 Iraq-facing satellite networks.

Regulations

Regulations on usage or import of

Yes / No

Phone Providers

Asia Cell, Zain, and Korek

Approximate Percentage of National Coverage

 All Iraq

Telecommunications Regulations

Regulations on Usage and Import


Regulations in Place?

Regulating Authority

Satellite

Yes

Ministry of Telecommunications

HF Radio

Yes

Ministry of Telecommunications

UHF/VHF/HF

radio

Radio:

handheld

Handheld,

base

Base and

mobile

Mobile

Yes

Ministry of Telecommunications

UHF/VHF

repeaters

Repeaters

Yes

Ministry of Telecommunications

GPS

YesControlled

Yes 

Ministry of Telecommunications

VSAT

Yes

Ministry of Telecommunications

Individual Network Operator Licenses Required

 

Yes, controlled by Ministry of Telecommunications.

Frequency Licenses Required

To

Yes, to be obtained from Ministry of Telecommunications

Procedure: Formal application

.

Existing Humanitarian Telecoms Systems

  • Both security telecommunications and data services are provided in Iraq by the Emergency Telecommunications Cluster (ETC), led by WFP.
  • Security telecommunications services, including radio programming and radio training, and shared Internet connectivity services are provided in Arbat camp and Domiz camp using VSATs. WIDER kits that distribute and manage Internet connectivity are also installed in both camps.
  • In addition, there are Communications Centres (COMCEN) in three sites: United Nations (UN) compound in Erbil, the WFP sub-office in Dohuk and the United Nations High Commissioner for Refugees (UNHCR) office in Sulaymaniyah.
  • Local capacity building efforts are also ongoing.
  • A three-month pilot project to extend Internet connectivity to communities in two centres in Domiz camp will start shortly.
  • The ETC is helping to install UNDP mobile satellite communication devices, known as ‘chatty beetles’, in Erbil and Mosul dam.
  • The ETC has capacity to pre-stock security telecommunications and data equipment in Erbil for deployment in two new sites.
  • All information on the ETC operation in Iraq can be found on the ETC website.

...

  • Erbil UN Communication Center – Covering all of KR-I (Kurdistan Region –Iraq) Radio call sign – E.J. Base – Echo Juliet Base
  • Sulaymaniyah UN Communication Center – Covering Sulaymaniyah & Arbat – Radio call sign S.J. Base – Sierra Juliet Base - (Radio room is hosted in UNHCR Offices)
  • Duhok UN Communication Center – Covering Duhok & Domiz – Radio call sign D.J. Base – Delta Juliet Base

...

Existing UN Telecommunications Systems

...

Systems

Existing UN Telecommunication Systems


UNDP

WFP

WHO

UNHCR

UNICEF

UNAMI

VHF Frequencies

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Restricted. Not for general distribution.

HF Frequencies

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Locations of Repeaters

Restricted. Not for general distribution.

Restricted. Not for general distribution.

HF frequencies

Restricted. Not for general distribution.

Restricted. Not for general distribution.

Repeaters
(Locations)

Restricted. Not for general distribution.

Restricted. Not for general distribution.

VSAT

ETC does not use VSAT. ETC uses service provider: BETEL

UN Compound

UN Compound

UN Compound

UN Compound

UN Compound

UN Compound

Internet Service Providers (ISPs)

Internet Service Providers

Are there ISPs available?

Yes

If yes, are they privately or government owned?

Private

Dial-up only?

No

Approximate Rates (local currency and USD - $)

Dial-up

N/A 

Broadband

 Yes

Max Leasable ‘Dedicated’ Bandwidth

 100 MB


Mobile Network Operators (MNOs)

For information on MNOs please visit the GSM Association website.

Company

Number of Agent Outlets by Area

Network Strength by Area

Contracted for Humanitarian or Government Cash Transfer Programmes?

Services Offered (i.e. Merchant Payment, Bulk Disbursement, Receive & Make Payment)

Zain

N/A

Cover all Iraq

Yes

Yes

Asia Cell

N/A

Cover all Iraq

Yes

Yes

Korek

N/A 

Cover all Iraq

Yes

Yes