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Description and Contacts of Key Companies

Airports Company South Africa (ACSA) was formed in 1993 as a public company under the Airports Act (No. 44 of 1993) and, although majority owned by the South African Government, is legally and financially autonomous and operates under commercial law. Airports Company South Africa SOC Ltd (the Company) owns and manages a network of nine airports in South Africa, including the three main international gateways of O.R. Tambo International, Cape Town International and King Shaka International Airports. In 2017, the nine airports facilitated nearly 41 million passengers. The Company is involved in equity investments abroad and provides technical advisory and consultancy services to other airports globally. Our majority shareholder is the South African Government (74.6%).

The South African Revenue Service (SARS) is the nation’s tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service.

Menzies Aviation are ISAGO registered at 10 Airports. As one the core IATA (International Air Transport Association) audits for safe Ground Handling, we participate to help influence the future of the air transport industry by assisting in the development and implementation of industry standards and technical solutions.

Services include ground services, cargo, fuelling, executive services and offline services.

BidAir Services currently provides quality handling services, passenger handling, ramp handling, load control and operations, cleaning and toilet and water services, to more than 25 international and domestic airlines flying into South Africa. Since March 2008 BidAir Services has handled in excess of 500 000 flights.

BidAir Services Executive Concierge BidAir Services have identified a need to extend beyond the provision of Ground Handling Services only to Commercial Airlines and have thus created a division to offer these value added services to the Public and other entities. This division is known as the Executive Concierge division and is made up of the following departments:

  1. VIP Charter Handling Division
  2. Executive Meet and Greet Services
  3. Baggage Wrapping Services

Swissport generates roughly 80 percent of its revenue in airport ground services, which include passenger services and ramp handling. Their complete service portfolio affords us with a significant cost and service advantage. Jointly with their clients, they aim to develop partnerships that enable them to move from providing single airport or network packages to integrated hub and base management with a view to full outsourcing – as they already have with multiple leading airlines.

PASSENGER SERVICES: Check-in and Gate; Passenger Mobility; Lounge Hospitality; Executive Aviation; Security Services; Lost & Found

RAMP SERVICES: Baggage Services; Fuelling; Moving of Aircraft; Aircraft Cleaning

OR Tambo Airport Contacts Directory

Contact Name

Telephone Number

ACSA Main Switchboard

+27 (0)11 921 6773 or +27 (0)11 921 6242

ACSA Helpdesk

+27 (0)11 921 6262

Flight Information

+27 (0)11 727 7888

ACSA Client Service

+27 (0)11 921 6822

Terminal Client Manager (International)

+27 (0)11 921 5638

Terminal Client Manager (Domestic)

+27 (0)11 921 5119

SAPS Airport Police Service

+27 (0)11 977 5511

Airport Clinic

+27 (0)11 921 6039 or +27 (0)11 921 6609

Parking Management

+27 (0)11 921 6091

Car Park Shuttle Service

+27 (0)11 391 3699

SARS (South African Customs)

0800 00 7277

Postal Address

Private Bag X1, OR Tambo International Airport 1627

For more information on airport contacts, please see the following link: 4.5 Airport Companies Contact List.

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Passenger and Cargo Performance Indicator

Performance for

YEAR

2017-2018


Per Year

Per Month

Per Day

Total Aircraft Movements

220,000+64418411614

Total Passengers

21,000,000+231,510

1,769,29358,976

Total Capacity of the Airport (MT)

650,000 tons--

Current Activity of the Airport (MT)

---

Current use by Humanitarian Flights (UNHAS)

---

Runways

Runway #1

Runway Dimensions

4421 m X 60 m

Orientation

03L / 21R

Surface

Asphalt

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Helipad #1

Present

Yes

Largest Helicopter that can Land

-

Width and Length (m)

-

Surface

Asphalt

Airport Infrastructure Details

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Operating Details

Maximum Sized Aircraft that can be Offloaded on Bulk Cargo

-

Maximum Sized Aircraft that can be Offloaded on Pallet

-

Total Aircraft Parking Area (m²)

-

Storage Area (m3 and MT)

-

Handling Equipment

Elevators / Hi Loaders

Yes

Max Capacity (MT)

-

Max Height (m)

-

Loading Ramps

Yes

Other Comments

-

Customs Guidance

For more information on customs in South Africa, please see the following link: 1.3 Customs Information. 

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REPLACE THIS TEXT with 2 - 4 paragraphs describing current storage facilities available at the airport. Identify any procedures or issues regarding capacity, documentation, payment, taxes, security, etc.

Airfield Costs

Navigation Charges

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Charges

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Aircraft Weight - MTOW (kg)

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0 - 7,000

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7,001 - 136,000

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Navigation (per journey) USD - $

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Landing USD - $

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Night Landing USD - $

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Night Take-Off USD - $

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Parking

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Handling Charges

Fuel Service Charges

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Price per Litre USD - $

Jet A-1

Avgas

Cargo Terminal Charges

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Import Charges

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Type of Charge

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Rate USD - $ per kg

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Comments

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Handling Charge

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Break Bulk Fee

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Diplomatic Mail

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Strong Room – per consignment

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Cold Storage Fee

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Delivery Outside Normal Working Hours

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Preparation of substitute AOA – Invoice – Receipt

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Storage per Day

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Grace period (Hours)?

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Export

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Handling Charges – Un-palletized Cargo

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International Air Waybill

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Local Air Waybill

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Air Way Bill Amendment - Cancellation

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Air Way Bill Documentation

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Diplomatic Mail

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Storage Charges per Day

Air-bridge Charges

REPLACE THIS TEXT with 1 - 2 paragraphs describing air bridge charges (if any) and how such charges are applied. 

Security

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0.45 USD / liter

Avgas

-