Description and Contacts of Key Companies
Airports Company South Africa (ACSA) was formed in 1993 as a public company under the Airports Act (No. 44 of 1993) and, although majority owned by the South African Government, is legally and financially autonomous and operates under commercial law. Airports Company South Africa SOC Ltd (the Company) owns and manages a network of nine airports in South Africa, including the three main international gateways of O.R. Tambo International, Cape Town International and King Shaka International Airports. In 2017, the nine airports facilitated nearly 41 million passengers. The Company is involved in equity investments abroad and provides technical advisory and consultancy services to other airports globally. Our majority shareholder is the South African Government (74.6%).
The South African Revenue Service (SARS) is the nation’s tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service.
Menzies Aviation are ISAGO registered at 10 Airports. As one the core IATA (International Air Transport Association) audits for safe Ground Handling, we participate to help influence the future of the air transport industry by assisting in the development and implementation of industry standards and technical solutions.
Services include ground services, cargo, fuelling, executive services and offline services.
BidAir Services currently provides quality handling services, passenger handling, ramp handling, load control and operations, cleaning and toilet and water services, to more than 25 international and domestic airlines flying into South Africa. Since March 2008 BidAir Services has handled in excess of 500 000 flights.
BidAir Services Executive Concierge BidAir Services have identified a need to extend beyond the provision of Ground Handling Services only to Commercial Airlines and have thus created a division to offer these value added services to the Public and other entities. This division is known as the Executive Concierge division and is made up of the following departments:
- VIP Charter Handling Division
- Executive Meet and Greet Services
- Baggage Wrapping Services
Swissport generates roughly 80 percent of its revenue in airport ground services, which include passenger services and ramp handling. Their complete service portfolio affords us with a significant cost and service advantage. Jointly with their clients, they aim to develop partnerships that enable them to move from providing single airport or network packages to integrated hub and base management with a view to full outsourcing – as they already have with multiple leading airlines.
PASSENGER SERVICES: Check-in and Gate; Passenger Mobility; Lounge Hospitality; Executive Aviation; Security Services; Lost & Found
RAMP SERVICES: Baggage Services; Fuelling; Moving of Aircraft; Aircraft Cleaning
OR Tambo Airport Contacts Directory
ACSA Main Switchboard
+27 (0)11 921 6773 or +27 (0)11 921 6242
+27 (0)11 921 6262
+27 (0)11 727 7888
ACSA Client Service
+27 (0)11 921 6822
Terminal Client Manager (International)
+27 (0)11 921 5638
Terminal Client Manager (Domestic)
+27 (0)11 921 5119
SAPS Airport Police Service
+27 (0)11 977 5511
+27 (0)11 921 6039 or +27 (0)11 921 6609
+27 (0)11 921 6091
Car Park Shuttle Service
+27 (0)11 391 3699
SARS (South African Customs)
0800 00 7277
Private Bag X1, OR Tambo International Airport 1627
For more information on airport contacts, please see the following link: 4.5 Airport Companies Contact List.
Passenger and Cargo Performance Indicator
Total Aircraft Movements
Total Capacity of the Airport (MT)
Current Activity of the Airport (MT)
Current use by Humanitarian Flights (UNHAS)
4421 m X 60 m
03L / 21R
Largest Helicopter that can Land
Width and Length (m)
Airport Infrastructure Details
Maximum Sized Aircraft that can be Offloaded on Bulk Cargo
Maximum Sized Aircraft that can be Offloaded on Pallet
Total Aircraft Parking Area (m²)
Storage Area (m3 and MT)
Elevators / Hi Loaders
Max Capacity (MT)
Max Height (m)
For more information on customs in South Africa, please see the following link: 1.3 Customs Information.
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Aircraft Weight - MTOW (kg)
0 - 7,000
7,001 - 136,000
Navigation (per journey) USD - $
Landing USD - $
Night Landing USD - $
Night Take-Off USD - $
Fuel Service Charges
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Price per Litre USD - $
Cargo Terminal Charges
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Type of Charge
Rate USD - $ per kg
Break Bulk Fee
Strong Room – per consignment
Cold Storage Fee
Delivery Outside Normal Working Hours
Preparation of substitute AOA – Invoice – Receipt
Storage per Day
Grace period (Hours)?
Handling Charges – Un-palletized Cargo
International Air Waybill
Local Air Waybill
Air Way Bill Amendment - Cancellation
Air Way Bill Documentation
Storage Charges per Day
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|0.45 USD / liter|