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For more information on company contact details, please see the following link: 4.11 Additional Services Contact List.


Accommodation is plentiful in all towns and cities. Further out the quality deteriorates but as the road networks are fair the ability to get from A-B is possible within a day. It is quite easy for an organisation to set up and get both office and residential accommodation in all towns. The housing sector in Zimbabwe is jointly owned by the government and the private sector as individuals or as cooperatives. There is a wide array of accommodation that an investor can get. This includes: Hotels and Lodges around Zimbabwe, Occupancy of private property, Purchase or lease of property in the urban and rural areas depending on the individual’s choice. An investor or organisation can approach reputable real estate companies and will be advised on the various options on offer.

Electricity and Power 

Power supplies underpin all other services, and there is undeniable evidence that the development of reliable, adequate, low priced power can contribute significantly to the efficient and effective functioning of the Zimbabwe economy and the maintenance of Zimbabweans’ standard of living, as well as to stimulating the expansion of existing businesses and the establishment of new ones. However, to operate efficiently, businesses and factories need electricity supplies that are free of interruptions and shortages. In the past decade, domestic power generation capacity has fallen far below demand as a result of lack of maintenance of aging generation plants, and transmission and distribution facilities, as well as disruptions in the supply of coal for generation. Only 1,000 MW out of 2,000 MW of installed generation capacity is currently available, leading to unreliable power supplies and severe electricity shortages. The ongoing electricity supply interruptions in Zimbabwe continue to have serious repercussions for efforts to turn the economy around and achieve sustainable economic and social growth in the medium- and longer-term. An efficient and viable electricity sector will ensure economic stability and growth, given the forward and backward linkages with the rest of the economy.

Most of Zimbabwe's power is generated by a hydroelectric station at the Kariba Dam on the Zambezi River. With considerable hydroelectric power potential and plentiful coal deposits for thermal power station, Zimbabwe is less dependent on oil as an energy source than most other comparably industrialized countries, but it still imports 40% of its electric power needs from the DRC, Mozambique and South Africa. Only about 15% of Zimbabwe's total energy consumption is accounted for by oil, all of which is imported. Zimbabwe imports about 1.2 billion litres of oil per year. Dependence on petroleum is managed through the price controls for vehicle fuels, the use of gasohol, and the substitution of diesel-electric locomotives on the railway system. Zimbabwe also has substantial coal reserves that are utilized for power generation, and recently discovered in Matabeleland province are coal bed methane deposits greater than any known natural gas field in Southern or Eastern Africa. In recent years, however, economic management challenges and low foreign currency reserves have led to fuel shortages. The electric power supply has become erratic and blackouts are common due to low generator availability at the Kariba hydroelectric power plant and unreliable or non-existent coal supplies to the country's large thermal plants.

Electricity and Power Summary Table

Production Unit

Installed Capacity (MW)

Current Production (MW)







Financial Services

The Zimbabwean financial services industry is relatively well-developed. The financial services industry in Zimbabwe comprises a wide range of activities, including banking, insurance, investment services, managed funds (unit trusts) and other financial services. The Zimbabwe Stock Exchange is an important organisation in this industry. Financial services are broad and include banking, mortgage lending, mobile money transfers, remittances, funds investment, trading in securities, insurance services, pension funds management, asset management, medical aid insurance and so on.

The financial crisis of 2003/2004 which witnessed the collapse of financial institutions such as ENG, Barbican Bank, Trust Bank, CFX Bank, Century Discount House, NDH, Intermarket Holdings, Genesis Investment Bank and more recently the closure of Renaissance, Capital Bank, Allied Bank, Royal Bank, Kingdom Bank etc has had tremendous impact on the financial systems of Zimbabwe. The rise in mobile money transfers also poses regulatory challenges (often nervousness) as mobile money transfer operators now handle more money transfers (estimated at US$6 billion annually) than banks, yet these operators are not regulated as tightly as banks are. The debate on reform in financial services regulatory framework in Zimbabwe is aimed at seeking for solutions that create efficient, reliable, and stable financial services and markets, which will boost investor confidence in the financial system and also protect investor assets and savings. Source: All Africa.

An organisation can reasonably expect to find economic services such as banks, credit card unions, bureau de change, mobile money transactions and accountancy companies. Mobile money transfer operators: Econet, NetOne and Telecel are regulated on the aspect of mobile money transfers by the Postal Telecommunication Regulatory Authority of Zimbabwe (POTRAZ) and RBZ. The financial services provided in Zimbabwe include:

  • Asset and Portfolio Management
  • Banking and Financing
  • Development Corporations
  • Financial Services (General)
  • Insurance Agencies and Brokerages
  • Investments
  • Management of Companies and Enterprises
  • Stock Broking

Standard Chartered Bank PLC

Standard Chartered Bank has operated for over 150 years and has over 1,700 branches in 70 markets across the globe. It is the oldest financial institution in Zimbabwe having been established in 1892. It is a wholly private owned institution. 

Main Office Details


 Harare, Zimbabwe

Contact Name

 Ralph Watungwa
Chief Executive Officer

Phone Number

 (263) 4 758078/9


Main Office Hours of Operation:















 Other Locations

Region(s) [Level 1 Admin. Districts]

Major Regional Cities with FSP Locations

Harare, Bindura, Marondera


Vic Falls, Hwange


Gweru, Kwekwe,






Masvingo, Chiredzi


Financial Services Offered



Other Comments (maximum/minimum transfer amounts, limitations on currency exchange, etc.)

Currency Exchange


To enquire within the country

Wire Transfers


To enquire within the country

Remittance Capabilities



Loan Transfers



Freight Forwarding Agents

During the 1990’s the agricultural sector broke into the international market by meeting all the EU standards. As a result horticulture, dairy and numerous other commodities were traded overseas. This meant a need for a wide range of clearing agents to meet the demand. Today a number of these companies are operating at less than optimum capacity but still have the skills to cater for exporters.

Handling Equipment Rentals

There are a number of handling equipment companies available. However for the majority of companies they use manual system to handle. Most of the companies that provides warehousing and storage do provide handling services as well. In addition people can easily group themselves and offer the series at competitive rates.

Postal and Courier Services

The country has the overnight courier system as well as the normal post office document movement system working well. In addition DHL and FEDEX provides efficient document movement within and outside the country. The services are widely available and fairly reliable. The postal and courier services falls under the postal and telecommunications ministry, which controls the postal and courier services of the country, and their overall capabilities.

Publishing/Printing Service Providers

The publishing and printing services is a well-established service industry in Zimbabwe dominated by both medium and small scale firms. Most towns and cities have facilities and companies offering the services at competitive rates. The services are readily available and easily accessible. 

Taxi Companies

There are numerous taxi related services in and around the country.

Vehicle Rental

There are numerous rental companies within Zimbabwe who provide a good service at affordable prices.

Waste Management and Disposal Providers

The responsibility for waste management and disposal lies with the local authorities. These local authorities includes city, town and rural district councils. Zimbabwe spans an area of 390 590 km and is divided into rural and urban areas. There are roughly twenty five urban local councils in the country which exist in some continuum ranging in size and complexity from growth points to towns and cities. In Zimbabwe waste generation is still at relatively low levels but there is less scope for reduction. In many towns and cities in Zimbabwe, municipal solid waste disposal by sanitary landfill is regarded as the most cost-effective method to protect human health and the environment. According to the authorities, the goal of waste management is to ensure that its disposal does not lead to environmental pollution or degradation. This means that waste management should be undertaken in such a manner that garbage handlers, the public and the environment are not endangered in any way. Therefore, waste disposal sites should be located reasonably far away from human habitation to prevent the migration of vermin and odours to people’s homes. Municipal Councils, the duty bearers, cannot collect the refuse regularly for a variety of reasons. Among others, there simply was no fuel, frequent breakdown of waste collection vehicle or they are in a state of disrepair or planning aids like resources and professionals involved in local government are not available due to the economic downturn. Both human and financial resources were simply not available.

More information here:

Journal of Sustainable Development

European Journal of Sustainable Development

Journal of Waste Management


The Role of Environmental Management Agency (EMA)

In order to fulfil its vision of " safe, clean and healthy environment supporting an empowered society and a growing economy" EMA works in partnership with stakeholders who are involved in waste management initiatives. The stakeholders include: Community Based Organisations (CBOs), Litter monitors, Waste Management Committees and Local Authorities. EMA is a statutory body responsible for ensuring the sustainable management of natural resources and protection of the environment, the prevention of pollution and environmental degradation, the preparation of Environmental Plans for the management and protection of the environment. It was established under the Environmental Management Act [Chapter 20:27] and operationalised on the 17th of March 2003 through SI 103 of 2003. EMA’s environmental quality management unit has a mandate to enforce waste management regulations and implement and monitor waste management programmes. The agency promotes the participation of community-based organisations in solid waste management. EMA issued several regulations relevant to waste management: Effluent and solid Waste disposal Regulations SI 6, 2007. This instrument regulates the disposal of waste (solid waste and effluent), using the “polluter pays” principle.

Hazardous Waste management Regulations SI 10, 2007

This statutory instrument provides for the issuing of licenses for the generation, storage, use, recycling, treatment, transportation or disposal of hazardous waste for waste generators and waste handlers. Generators of hazardous waste are also required to prepare waste management plans and targets. This statutory instrument also regulates waste collection and management by local authorities. The importation and exportation of hazardous waste and waste soils is also regulated by this statutory instrument. Environmental and natural Resources management (hazardous substances, pesticides and other toxic substances) (amendment) Regulation, 2011(no2). Amendment of the Hazardous substances, pesticides and toxic substances Regulations SI 12, 2007.

Solid waste refers to discarded materials other than fluids and gases. It includes municipal garbage, agricultural refuse, demolition and industrial waste as well as mining residues.  Increasing population, rapid urbanization, industrial growth, the construction boom, improved lifestyle and unsustainable consumption patterns have all contributed to the growing solid waste problem. The transit and movement of hazardous substances, hazardous waste (dangerous goods) and oils through and within Zimbabwe, is prohibited unless they are cleared through EMA check points. EMA’s presence at border posts is to ensure compliance with the national legislation and international conventions on all hazardous substances or hazardous waste that are in transit and those destined for use in the country.

More information:


Waste Disposal - Non Hazardous

The Environmental Management Agency requires and encourages all entities to primarily recycle, and where it is not feasible the waste should be buried. The disposal should be done in liaison with the local authorities as well as the local EMA agents in the area.

Waste Disposal - Hazardous

The Environmental Management Agency requires and encourages all entities to primarily recycle, and where it is not feasible the waste should be buried. The disposal should be done in liaison with the local authorities as well as the local EMA agents in the area.

Procedures for disposal of damaged food commodities by destruction:

At TP/EDP once commodity is suspected to be unfit the following procedure should be followed:

a.  A PHO (Public Health Officer) should be called to assess the condition of the cargo.

b.  If found to be unfit for human consumption a condemnation certificate must be issued by the PHO.

c.  The original certificate is to be sent to WFP CO Harare attn:  (Head of Logistics).

d.  CO will then apply to Zimra (Customs) for authority to destroy the commodity, as it is duty free.

e.  On approval of Customs, The documents must be sent to the CD for written approval to destroy the commodity.

f.  The approval can then be sent to the IP/WFP for destruction arrangements to be made.

g. The IP / WFP will apply to local Municipalities for an appropriate site and the best method to destroy the damaged food commodities.

h. At destruction, WFP/IP, PHO or Min Health representative, a representative of local govt., ZRP, Customs (if they insist) must be present as witnesses.

N.B Photographs of the destruction process should be taken.

f.  A certificate of destruction endorsed by all parties present and stating method of destruction, must be issued and then sent to WFP CO Harare.

Procedures for disposal of damaged food commodities by sale:

At TP/EDP once commodity is suspected to be unfit the following procedure should be followed:

a.  A PHO (Public Health Officer) should be called to assess the condition of the cargo.

b.  If found to be unfit for human consumption a condemnation certificate must be issued by the PHO

c.  The original certificate is to be sent to WFP CO Harare attn:  (Head of Logistics)

d.  CO will apply to Zimra for authority to sell the commodity, as it is duty free

e.  Once authority is obtained, a RfQ must be issued to interested parties to bid on the commodity.

f.  On analysis of quotes an LTC must be convened to award the winner

g.  CD must approve the LTC minutes (limit of CD approval USD 10,000 commodity value)

h.  Winner is informed and instructed to pay duty (if not waived by Zimra)

i.   WFP CO will then instruct Cargo Released in writing from IP/WFP warehouses only on acceptance of payment, proof of payment of duty and signature of WFP indemnity form.


Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.