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Syrian Arab Republic Telecommunications 

Communications during Normal Circumstances
Security matters will generally be transmitted via the existing telecommunications network (telephone, fax, e-mail) within Syria and to and from offices
Alternative means of communication (radio/ satellite etc) will be used if and when required
All UN country offices are adequately equipped with usual communication equipment and most project offices and field offices are equipped with landline and cellular telephones
Syria is MOSS (Minimum Operating Security Standards) compliant
The Inter-agency Radio Room will be operational on 24/7
UN Interagency Radio Room is located at Representational Office in Damascus (ROD) at UNRWA Compound
Security Management staff will communicate on Channel 3 will function as the main Security Channel and Channel 4 will be used as backup channel
Separate Arabic Channel will also be incorporated in due course to have effective communications for Arabic speaking staff
UNDSS will supervise the day-to-day activities of the Radio Room

Contingency
One VHF repeater (Channel 7) and one HF Radio equipment to be preserved by WFP Damascus
Emergency Radio Communication equipment to be fixed at the affected area outside Damascus, when required
To operate the base radio stations, staff will be drafted from the agencies as decided by the Security Management Team
UNICEF will be responsible for emergency data communication in the country if normal modes of communication are disrupted
UNICEF will keep all informed of such requirements to their regional office, so that necessary equipment could be brought in without delay.

Media Relations and Public Information
The priority for the UN communications in any crisis situation will revolve around sending effective, clear and timely messages to the public and maintaining a high level of internal coordination and communication among focal points of the UN and NGO’s with the objective of speaking in one voice

Note: Further information on Telecommunications can be found in the following document:

Syria Telecommunications Additional Information

Note: The information provided in the attached documents, which has been taken from the old DLCA, does not match the structure of the new LCA and is therefore provided separately.

Telephone Services

Is there an existing landline telephone network?

(Yes / No)

Yes

Does it allow international calls?

(Yes / No)

Yes

 

On average, number and length of downtime periods

Not available, estimated 95% available

Mobile phone providers (List)

n/a

Estimated availability and coverage

(Approximate percentage of national coverage)

Availability 96%, coverage 98% of inhabited areas

Telecommunication Regulation

Regulations

Regulations on usage or import of:

Yes / No

Regulating Authority

Satellite

Yes

n/a

HF Radio

Yes

n/a

UHF/VHF/HF radio: handheld, base and mobile

Yes

n/a

UHF/VHF repeaters

Yes

n/a

GPS

Yes

n/a

VSAT

Yes

n/a

Individual Network Operator Licenses Required

 n/a

Frequency Licenses Required

 n/a

Existing Humanitarian Telecoms Systems

  • All UN agencies shares VHF, HF, frequency, and radio room.
  • V-Sat requires agency approval and sharing this service is possible in the right location

Existing UN Telecommunication Systems

Organisations 

UNDP

WFP

UNFPA

UNHCR

UNRWA

UNICEF

VHF frequencies

Yes

Yes

Yes

Yes

Yes

Yes

HF frequencies

Yes

Yes

Yes

Yes

Yes

Yes

Repeaters

(Locations)

Yes

Yes

Yes

Yes

Yes

Yes

VSAT

No

Yes

No

No

No

No