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Overview

The use of landlines remains reasonably low and is concentrated in urban areas and day by day people are not using it. Mobile phones are popular with the number of users growing each year with increasing of usage mobile internet and other mobile application. The coverage is good in major centres but some remoter areas do not have coverage. On top on that mobile companies are increasing coverage all over the country both for communication and internet.  

According to Speedtest results Kyrgyzstan ranked - 85 (31.56mb/s) for fiber-optic internet and 111 (16.7mb/s) for mobile. Mobile 4G LTE internet is developing very fast. Main cities are already providing this type of service

Average speed of landline Internet in main cities: Bishkek – 30mb/s (max-50), Osh – 10 mb/s (max - 20). Mobile internet: Bishkek/Osh – average 10 mb/s (4G) max – 17. 

Telephone Services

Is there an existing landline telephone network?

Yes

Does it allow international calls?

Yes

On average, number and length of downtime periods

There are rare disruptions of the landline network

Mobile phone providers

7 in total: 3 GSM, 3 CDMA, 1 TDMA

Estimated availability and coverage

Easily available and is there coverage all over the country
Procedure to obtain subscriptionSubscription is simple. SIM cards are available in stalls and shops across the country. Need to have a passport or another id to obtain a SIM card.

Internet Service Providers

Are there ISPs available?

Yes

Name

Kyrgyztelecom, Elcat, Megaline, Jet, Aknet, Homeline, Saimatelecom, UniLink.

Private or Government

Private and Government

Dial-up only

No

Approximate Rates

Dial-up

N/A

Broadband

$11 per month

Max leasable ‘dedicated’ bandwidth

up to 50 Mbps


ISP Providers

Company Name & Address

Contact Names & Email

Telephone & Fax

Kyrgyztelecom

Email: omp@kt.kg
Web: www.kt.kg

Tel: +996 322 222 978
Fax: +996 322 259 144

Summary of Services: Broadband and ADSL services

Company Name & Address

Contact Names & Email

Telephone & Fax

Elcat

Email: service@elcat.kg
Web: www.elcat.kg

Tel:  +996 (312) 66-44-00
Fax: +996 (312)66-38-58

Summary of Services: Broadband and ADSL services

Company Name & Address

Contact Names & Email

Telephone & Fax

Megaline

Email: office@megaline.kg
Web: www.megaline.kg

Tel: +996 (312) 97-98-88


Summary of Services: Broadband and ADSL services

Company Name & Address

Contact Names & Email

Telephone & Fax

Jet

Email:  info@jet.kg
Web: www.jet.kg

Tel: 0 (800) 777 8 777


Summary of Services: Broadband and ADSL services

Company Name & Address

Contact Names & Email

Telephone & Fax

Aknet

Email: sales@aknet.kg
Web: www.aknet.kg

Tel: + 996 (312) 61 11 55
Fax: + 996 (312) 61 11 51

Summary of Services: Broadband services

Company Name & Address

Contact Names & Email

Telephone & Fax

Homeline

Email: homeline@elcat.kg
Web: www.homeline.kg

Tel: +996 (312) 38 78 03


Summary of Services: Broadband services

Company Name & Address

Contact Names & Email

Telephone & Fax

Saimatelecom

Email:  info@saimatelecom.kg
Web: www.saima.kg

Tel: +996 312 909000


Summary of Services: Broadband and ADSL services

Company Name & Address

Contact Names & Email

Telephone & Fax

Neotelecom

Email:  info@neotelecom.kg ;

Web: www.neotelecom.kg

Tel: +996 312 976743


Summary of Services: Broadband services

Company Name & Address

Contact Names & Email

Telephone & Fax

Maxlink

Email:  office@maxlink.kg ;

Web:  www.maxlink.kg

Tel: +996 702 970000


Summary of Services: Broadband services

Company Name & Address

Contact Names & Email

Telephone & Fax

Unilink

Email:  office.unilink@gmail.com;

Web:  www.unilink.kg

Tel: +996 551 880101


Summary of Services: Broadband services

Telecommunications Regulations

Regulations

Regulations on usage or import of:

Yes / No

Regulating Authority

Satellite

Yes

State Communications Agency

HF Radio

Yes

State Communications Agency

UHF/VHF/HF radio: handheld, base and mobile

Yes

State Communications Agency

UHF/VHF repeaters

Yes

State Communications Agency

GPS

Yes

State Communications Agency

VSAT

Yes

State Communications Agency

Frequency Licenses Required
It is possible to apply for frequency licenses but it is time consuming.  There may also be long wait times (several months) to be processed. 

Existing Humanitarian Telecoms Systems

Organisations 

UNDP

WFP

UNHCR

UNDSS

VHF frequencies

YesYesYesYes

HF frequencies

YesYesYesYes

Repeaters

YesYesYesYes

VSAT

NoYesNoNo