For information on Indonesia fuel contact details, please see the following link:
Information may also be found at the following website which is updated monthly: My Travel Cost Website
Fuel is distributed throughout Indonesia primarily by the state owned government entity Pertamina. From the main hubs it is then distributed either to secondary hubs or direct to retail outlets for sale to consumers.
Crude oil is imported into Indonesia and then refined into petroleum products at one of seven refineries operated by Pertamina throughout the country. There is sufficient capacity at the refineries to meet the current demand for fuel products. All major fuel depots store fuel as well as Jet A1 and Avgas for onward distribution to smaller depots. The locations of the Pertamina depots can be found on the maps for each relevant province.
The Government of the Republic of Indonesia sets the price of petroleum products. Fuel prices can only be changed by a change to legislation in the Indonesia government.
For current information in regards to the pricing of Jet A-1 and Avgas can be found at Pertamina Aviation Website
There are occasions where a shortage of fuel may occur within Indonesia, primarily due to the conditions of the roads during the wet season or adverse sea conditions. These issues are managed by Pertamina who remotely monitor all the fuel depots and aim to keep on average a 10 day supply of fuel in the depots. If the supply drops below the line, a replenishment order is triggered for that particular depot (taking into account transit times from the main hubs).
Are there national priorities in the availability of fuel, e.g. are there restrictions or priorities for the provision of fuel such as to the military? (Yes / No)
Is there a rationing system? (Yes / No)
Is fuel to lower income/vulnerable groups subsidized? (Yes / No)
Can the local industry expand fuel supply to meet humanitarian needs? (Yes / No)
Is it possible for a humanitarian organization to contract directly a reputable supplier/distributor to provide its fuel needs? (Yes / No)
Fuel is transported by three modes within Indonesia – Sea, Land and Air. Sea transport to primary hubs in each of the provinces is the main form of movements. From these hubs, the fuel is moved onward via additional sea movements via regular tanker movements, landside via road transportation or via air into those regions where road or sea transport is not possible.
For the regions that are reliant on fuel movements via air (namely in parts of Papua province), there is a rationing system of the amount of fuel that can be issued on a monthly basis. Flights are operated on a daily basis from Jayapura to the remote areas – if increased fuel is required in those areas additional flights would need to be scheduled.
One of the main hubs for fuel movements for Indonesia is from tankers loaded out of Surabaya. From here, NTT, NTB, Papua and Bali are supported via regular scheduled fuel tanker movements to hubs in the main cities and then onward to more remote locations.
If additional fuel is required to support humanitarian operations in country a formal written request should be submitted to the Pertamina head office in Jakarta for review and implementation.
Pertamina have their own internal department that undertakes all quality control measures via their own testing facilities.
Industry Control Measures
Tanks with adequate protection against water mixing with the fuel
(Yes / No)
Filters in the system, monitors where fuel is loaded into aircraft
(Yes / No)
Adequate epoxy coating of tanks on trucks
(Yes / No)
Presence of suitable fire fighting equipment
(Yes / No)
Is there a national or regional standards authority? (Yes / No)
If yes, are the standards adequate/properly enforced? (Yes / No)
Are there national testing laboratories? (Yes / No)
Fuel Quality Testing Laboratory
Jl. Medan Merdeka Timur 1A
Telephone and Fax