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The Kailali customs office in Dhangadhi is the main customs office under the Department of Customs of Nepal for Sudurpashchim province. The Kailali border crossing at Dhangadi is rated no. 10 of 23 border crossings with 1.46% of totaimport value (ref: Dept. of Customs 2018/19). The top three land border crossings in Nepal in terms of import and export value, are (1) Birgunj (Prov.2); 34.64% of import share, (2) Bhairahawa (Prov.5); 16.92 % of import share, (3) Biratnagar (prov.1); 12.25% of import share value during July 2018-May 2019 (ref:

From the Kailali - Dhangadhi border crossing in Nepal the nearest cities in India are Lucknow and New DelhiThe Bhimdatta Highway connects the Customs Office to Dhangadhi city and the East-West Highway at Attariya, Nepal. The Indian government closed the railway track to Gauriphanta railway station since the station is located inside the Dudhwa National Park.   

Nepali immigration is open from 7am to 8pm. ATM and foreign exchange are available at Nabil Bank near the bus station, about 4km from the border in Dhangadhi 


 Border crossing –Dhangadi Kailali (Sudurpashchim) 

Border Crossing Location and Contact 

Name of Border Crossing 



Country #1Nepal  
Country #2: India  

Province or District 

Sudurpaschim Province in Nepal  

Uttar Pradesh in India  

Nearest Town or City with Distance from Border Crossing 

Dhangadi in Nepal - Distance km  

Palia in India - Distance 40  km  


28° 41.516' N 


80° 33.110' E 

Managing Authority / Agency 

Government of Nepal-Ministry of finance Department of Custom-Kailali Custom Office  

Contact Person 

Ishwor Pr Aryal 

Phone: +977 -9858423192 


The customs office has two warehouses, each of 1500 m2 within the premises, including an open space of 7588 m2In Dhangadi city there are national transport companies available, such as Pashipati and Shivashakti company. 

Travel Times 

Nearest International Airport 

Tribhuvan International Airport  

Distance in km: 670 km 

Truck Travel Time15-17 hrs 

Car Travel time12-15 hrs 

Nearest Port 

Dhangadi Custom office  

Distance is 1 km 

Truck Travel Time: 5 minutes  

Car Travel time: 5 minutes 

Nearest location with functioning wholesale markets, or with significant manufacturing or production capacity 


Distance in 1 km 

Truck Travel Time: 5 minutes  

Car Travel time: 5 minutes 

Other Information 


Kolkata is the nearest sea port in India side to import and export third country goods 1255 km away from Dhangadi takes minimum 25 hours travel time, but 7 days by truck. 

The only one Integrated check post with the port facility is available only in Birgunj-Bara in Nepal, which is 655 km away from Dhangadi-Kailali takes 14 hour travel time.  


Hours of Operation 


14:00 HOURS   

06:00 AM to 8:00 PM  


14:00 HOURS   

06:00 AM to 8:00 PM 


14:00 HOURS   

06:00 AM to 8:00 PM 


14:00 HOURS   

06:00 AM to 8:00 PM 


14:00 HOURS   

06:00 AM to 8:00 PM 


14:00 HOURS   

06:00 AM to 8:00 PM 


14:00 HOURS   

06:00 AM to 8:00 PM 

National Holidays 


Seasonal Constraints  


Daily Capacity 

The customs office has a daily capacity of 200 to 300 trucks per day. 

Customs Clearance 

Compulsory Document for custom clearance: 

  • D & T Exemption Certificate  
  • Invoice 
  • AWB/BL/Other Transport Documents 
  • Donation/Non-Commercial Certificates 
  • Packing list 
  • Letter of credit 
  • Certificate of origin 
  • Certificate of insurance 
  • Bill of Lading / Airway Bill 
  • Industry Registration Certificates 
  • Permanent Account Number (with VAT Registration and Income Tax Registration if not exempt) 

For more information on customs in Dhangadi-Kailali, Nepal, please see the following link:1.3 Nepal Customs Information

Other Relevant Information 

The delays at the Kailali-Dhangadi Border Post can be extensive – from 2 days to a week long but the Integrated Check Post (ICP) in Birgunj can process goods quicker than this custom office.  

For more information on government contact details, please see the following link: 4.1 Nepal Government Contact List