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The transshipment is conducted at Logistics Cluster hubs located inside Turkey. The Logistics Cluster provides the hubs as well as the handling services for the transshipment of humanitarian supplies from Turkish to Syrian trucks arranged by UN agencies

Logistics Cluster: Provides the facilities at the hubs (including guards), liaises with Turkish Customs, and ensures information sharing and coordination. Free to user labor is provided by the Logistics Cluster to transship cargo from the Turkish trucks to Syrian trucks.  The Logistics Cluster is also responsible for facilitating Syrian Trucks movement between the border crossing and the hub. Logistics Cluster is also the focal point for communication for  all  parties  including  UN  agencies, UN Monitoring Mechanism(UNMM) and  UN Department  of Safety  and Security (UNDSS)before, during and after the shipments for any inquiry related to shipments.

 UNMM:  Mandated by the  Security  Council  to  control/observe  the  trans-shipment  operations  at  the  hubs.  It is obligatory that at least one UN monitor is present at the opening and closing of a truck and during the loading process. They also accompany the convoy of Syrian trucks back to the border when the loading is completed.

OCHA: Notifies the Syrian Government, the Turkish Government, and the  relevant  UN  bodies regarding the planned cross-border operations.

UNDSS: Monitors the security situation.

UN agencies: Submit their shipment plans to the Logistics Cluster and are responsible for arranging both Syrian and Turkish  trucks,  and  to  ensure  that  customs clearance  is  arranged  for  their  own  supplies. On the day of transshipment, representatives from each UN agency involved in the operation should be onsite to observe the transshipment of their cargo.

Needed Information to be provided one week before the due time:

  • Hub to be used (BAH or BAS)

  • Approximate number of trucks expected to take part in transshipment operations at the hub (both Turkish and Syrian trucks)

  • Type of cargo.

  • Quantity (MT and CBM)

  • Tentative movement date

  • Destination (governorate, district, sub-district, community)

  • Governorate and district level information is a must to issue a notification. (Sub-district and village and community level information is not for notification but tracking purposes)

  • Number of targeted beneficiaries (information required for OCHA, the Logistics Cluster does not track this).

Border Crossing Location and Contact

Name of Border Crossing



Bab Al Salam

Bab Al Hawa

Province or District

Bab Al Salam: Kilis

Bab Al Hawa: Reyhanli

Nearest Town or City with Distance from Border Crossing


Bab Al Salama - Kilis: 5 km

Bab Al Hawa: Rehanli: 10 km


 Kilis: 36.6681881

Reyhanli: 36.210594



Kilis: 37.0776968

Reyhanli: 36.5836325

Managing Authority / Agency

Turkish government’s customs

Contact Person


Travel Times

Nearest International Airport

Adana International airport

Distance in km:

From Kilis: 260 km

From Reyhanli:212 km

Truck Travel Time: 4 hours and a half

Car Travel time: 2 hours and a half

Nearest Port

Mersin Port

Distance From Kilis: 362 km

(by truck: 6 h – by car:3 hours and a half)

Distance from Reyhanli: 284 km

(by truck: 5 h – by car:2 hours 45 minutes)

Nearest location with functioning wholesale markets, or with significant manufacturing or production capacity


Killis: Distance in km 56 km (by truck: 1 h – by car: 45m)

Reyhanli: Distance in km: 185 km (by truck: 3 hours and a half – by car: 2 hours)

Other Information

The route is suitable, with normal weather conditions. Also there are plenty of gas stations on the road.

Hours of Operation


08:00 – 18:00


08:00 – 18:00


08:00 – 18:00


08:00 – 18:00


08:00 – 18:00


08:00 – 18:00 Only in some special cases when there is an urgent request from UN agencies to deliver food.


08:00 – 18:00 Only in some special cases when there is an urgent request from UN agencies to deliver food.

National Holidays

08:00 – 18:00 Only in some special cases when there is an urgent request from UN agencies to deliver food.

Seasonal Constraints

No constrains were detected.

Daily Capacity

Both entry borders of Bab Al Salama and Bab Al Hawa are restricting the movement only to the humanitarian and commercial cargo to enter the Syrian northern strip, with some exceptions to some privileged people, vehicles, who get in and out frequently. 

In general, private cars and people are not allowed to pass through these cross points.

Customs Clearance

 All cargos exported from Turkey to northern Syria via Bab Al Salama and Bab al Hawa are subject to export customs formalities.   Humanitarian materials are exempted from export fees, as per a waiver obtained from the Turkish MOFA.  Other commercial materials are subject to export fees.  Customs representatives should be available in the hubs to check the cargo loaded on the Turkish trucks before the cross-loading is started.  Upon their approval, the humanitarian cargo is permitted to be cross loaded into the Syrian trucks.  

 On the other side of the border, there is no customs authorities in the Syrian side and the humanitarian cargo is being allowed to get in without any import formalities.

 For more information on customs in Turkey, please see the following link: 1.3 Customs Information here.  

Other Relevant Information

  • UN agencies are responsible for the custom clearance of their shipments. The Logistics Cluster is not responsible for the custom clearance of the cargo to be transshipped.
  • Custom declarations and waybills should match the notification request made by the UN agency. Issued notifications do not substitute the requirement of compliance with customs regulations. Agencies are responsible to ensure their shipment is in compliance with customs regulations and consistent with the issued notification.
  • Procedure for Requesting the Turkish Customs to work on weekends or official holidays: In situations when the UN Agencies need to load or transship outside business hours of Turkish Customs: Each UN Agency is responsible to work with its customs broker to facilitate the request of Turkish Customs to work outside business hours. If this does not work for whatever reason, the UN Agency can make a written request to the Logistics Cluster requesting OCHA’s support. OCHA will liaise with the Turkish Government to explore solutions and facilitation.

For the detailed process please visit:

For more information on government contact details, please see the following link: HQ staff will input a link to section 4.1 Government Contact List here.

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