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Port Overview

This assessment has been done following the earthquake and tsunami that struck Palu, Central Sulawesi on 28 September 2018. As of 12 October 2018, the port has returned to normal operations for commercial and non-commercial cargo.

Key port information may also be found at: or


Port Location and Contact



Province or District

Central Sulawesi

Nearest Town or City

with Distance from Port

Palu City

Port's Complete Name

PT. Pelabuhan Indonesia IV (Persero) Cabang Pelabuhan Pantoloan


00° 42’ 03” S


119° 51’ 03” E

Managing Company or Port Authority

PT. Pelabuhan Indonesia IV (Persero) Cabang Pelabuhan Pantoloan (State-owned company)

Management Contact Person

Mr. Nengah, General Manager, Mob: +6282154935594/+6281318888270

Mr. Rusdin, Operations Manager, Mob: +6281341686877

Nearest Airport and Airlines with Frequent International Arrivals/Departures

Mutiara SIS Al-Jufrie Airport, Palu, Central Sulawesi, located about 30 km away from the port

Port Picture






Source: WFP

Description and Contacts of Key Companies

The main shipping companies operating at the Port of Pantoloan:

  1. PT. Meratus Line
  2. PT. Temas Line
  3. SPIL

The main freight forwarding company operating at the Port of Pantoloan:

  1. Association of Logistics and Forwarders Indonesia (ALFI)

 For more information regarding port contacts, please see the following link:


Discharge Rates and Terminal Handling Charges

The port operator, Pelindo, is planning to increase the port service charges by 15 percent, and the ship service charges by 30 percent. The new rates will be applicable from 1 December 2018. Rates breakdown will be provided once available.

Berthing Specifications

All vessels can berth however, due to damage to port infrastructure, vessels must be equipped with a ship crane for unloading purposes

Type of Berth





Draft (m)


Conventional Berth

One general berth

420 meters

16 meters (14 meters before tsunami)


Container Berth


Silo Berth

Not available



Berthing Tugs

In the general berth


No dedicated berth

Water Barges

Temporarily supplied by PDAM via water tank truck


Drilled wells are not operational

Port Handling Equipment

Port handling equipment is managed by the port operator, Pelindo.



Total Quantity and Capacity Available

Comments on Current Condition and Actual Usage

Dockside Crane



Container Gantries

No – collapsed


Plan to rebuild by the end of 2018

Mobile Cranes





2 units available (45 tons capacity)

Both operational

RoRo Tugmaster (with Trailer)



Grain Elevator with Bagging Machines





2 units

1 operational, 1 broken



3 units available (32 ton; 7 ton; 3 ton) 


Container Facilities

One 5,000 hectare Container Yard (CY) is currently available.


20 ft

40 ft

Container Facilities Available

Yes, 5 hectares of CY for 20” and 40” containers

(capacity 200,000 TEUs / year)

Container Freight Station (CFS)

No dedicated station, the existing CY and warehouse can be used as CFS

Refrigerated Container Stations

6 plug-in points available

Other Capacity Details


Daily Take Off Capacity
(Containers per Day)

Following the earthquake on 28 September 2018, the only available option for offloading cargoes from the vessel is via onboard ship crane as the existing container crane was damaged.

With one ship crane, maximum take-off capacity is around 7 to 9 units of 20” container per hour

(before the earthquake, the daily take of using the container crane was around 120 to 150 TEUs per day)

Number of Reefer Stations
(Connection Points)

6 plug-in points available

Emergency Take-off Capacity

Please refer to “Daily Take Off Capacity”

Off take Capacity of Gang Shift
(Containers per Shift)



Customs Guidance

The cargo is largely customs cleared before it gets to the Port of Pantoloan.  However, if there is cargo that requires customs clearance, the procedure can be done at Pantoloan.

For more information on Indonesia Customs guidance, please see the following link: 1.3 Indonesia Customs Information


Terminal Information

Main Storage Terminal

There are two warehouses of 1,000 m2 capacity. One of the warehouses is currently rented out, the other warehouse unit is available, but the door is damaged (currently guarded by port security).


There are two stevedoring companies working at the port:

  1. PT. BGR (Persero) –State-owned company
  2. Labour Association from Wani Port

Port Security


ISPS Compliant

Yes (before earthquake)

Current ISPS Level
(Level 1 = Normal, Level 2 = Heightened, Level 3 = Exceptional)

Considering the damage sustained by the port perimeters, the levelling system is not applicable at the moment.

Police Boats

No dedicated.

Fire Engines

To be checked.

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