This assessment has been done following the earthquake and tsunami that struck Palu, Central Sulawesi on 28 September 2018. As of 12 October 2018, the port has returned to normal operations for commercial and non-commercial cargo.
Port Location and Contact
Province or District
Nearest Town or City
with Distance from Port
Port's Complete Name
PT. Pelabuhan Indonesia IV (Persero) Cabang Pelabuhan Pantoloan
00° 42’ 03” S
119° 51’ 03” E
Managing Company or Port Authority
PT. Pelabuhan Indonesia IV (Persero) Cabang Pelabuhan Pantoloan (State-owned company)
Management Contact Person
Mr. Nengah, General Manager, Mob: +6282154935594/+6281318888270
Mr. Rusdin, Operations Manager, Mob: +6281341686877
Nearest Airport and Airlines with Frequent International Arrivals/Departures
Mutiara SIS Al-Jufrie Airport, Palu, Central Sulawesi, located about 30 km away from the port
The main shipping companies operating at the Port of Pantoloan:
The main freight forwarding company operating at the Port of Pantoloan:
For more information regarding port contacts, please see the following link:
The port operator, Pelindo, is planning to increase the port service charges by 15 percent, and the ship service charges by 30 percent. The new rates will be applicable from 1 December 2018. Rates breakdown will be provided once available.
All vessels can berth however, due to damage to port infrastructure, vessels must be equipped with a ship crane for unloading purposes
Type of Berth
One general berth
16 meters (14 meters before tsunami)
In the general berth
No dedicated berth
Temporarily supplied by PDAM via water tank truck
Drilled wells are not operational
Port handling equipment is managed by the port operator, Pelindo.
Total Quantity and Capacity Available
Comments on Current Condition and Actual Usage
No – collapsed
Plan to rebuild by the end of 2018
2 units available (45 tons capacity)
RoRo Tugmaster (with Trailer)
Grain Elevator with Bagging Machines
1 operational, 1 broken
3 units available (32 ton; 7 ton; 3 ton)
One 5,000 hectare Container Yard (CY) is currently available.
Container Facilities Available
Yes, 5 hectares of CY for 20” and 40” containers
(capacity 200,000 TEUs / year)
Container Freight Station (CFS)
No dedicated station, the existing CY and warehouse can be used as CFS
Refrigerated Container Stations
6 plug-in points available
Other Capacity Details
Daily Take Off Capacity
Following the earthquake on 28 September 2018, the only available option for offloading cargoes from the vessel is via onboard ship crane as the existing container crane was damaged.
With one ship crane, maximum take-off capacity is around 7 to 9 units of 20” container per hour
(before the earthquake, the daily take of using the container crane was around 120 to 150 TEUs per day)
Number of Reefer Stations
6 plug-in points available
Emergency Take-off Capacity
Please refer to “Daily Take Off Capacity”
Off take Capacity of Gang Shift
The cargo is largely customs cleared before it gets to the Port of Pantoloan. However, if there is cargo that requires customs clearance, the procedure can be done at Pantoloan.
For more information on Indonesia Customs guidance, please see the following link: 1.3 Indonesia Customs Information
There are two warehouses of 1,000 m2 capacity. One of the warehouses is currently rented out, the other warehouse unit is available, but the door is damaged (currently guarded by port security).
There are two stevedoring companies working at the port:
Yes (before earthquake)
Current ISPS Level
Considering the damage sustained by the port perimeters, the levelling system is not applicable at the moment.
To be checked.