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Duties and Tax Exemption
For more contact information regarding government custom authorities, please see the following link: 4.1 Kyrgyzstan Government Contact List
Emergency Response:
Agreements / Conventions Description | Ratified by Country? (Yes / No) |
|---|---|
WCO (World Customs Organization) member | No |
Annex J-5 Revised Kyoto Convention | Yes, 2005 |
OCHA Model Agreement | No |
Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations) | No |
Regional Agreements (on emergency/disaster response, but also customs unions, regional integration) | CIS Regional Agreement, 1993 |
Exemption Regular Regime (Non-Emergency Response):
The main governing legislation that affects and regulates customs clearance process in the Kyrgyz Republic is the customs code signed by the president of the Kyrgyz Republic on April 13, 2004. In cases not covered by the customs code, the next governing legislation to be applied is the tax code. Finally, in cases not covered by either of these laws, the third legislation to be applied is the civil code.
Other legislation that regulates the customs clearance process are decrees, regulations, and legal acts of the central government and the State Customs Inspectorate. A full list of all applicable customs legislation is available at http://minjust.gov.kg/
Sources: http://www.customs.gov.kg/
Organisational Requirements to obtain Duty Free Status |
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United Nations Agencies |
To be eligible for duty and tax exemption, UN Agencies are expected to have Basic Agreement and Accreditation in place. The BA and Accreditation is negotiated with the Ministry of Foreign Affairs. In case of non-existence of BA and accreditation, the following procedure applies:
Non-registered organisations wanting to import humanitarian cargo may also do so through partners already registered in the country (consignee), in coordination with the relevant Ministry: http://www.minjust.gov.kg/ |
Non Governmental Organisations |
To be eligible for duty and tax exemption, an organization must be registered in the Kyrgyz Republic with the Ministry of Justice. Non-registered organisations willing to import humanitarian cargo may do so through partners already registered in the country (consignee), in coordination with the relevant Ministry. http://www.minjust.gov.kg/ |
Exemption Certificate Application Procedure:
Duties and Taxes Exemption Application Procedure |
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Generalities (include a list of necessary documentation) |
All humanitarian cargo entering the Kyrgyz Republic must be registered with, and declared as ‘humanitarian aid’ by the MLSD for food commodity or “for official use of UN agency” by the DS MFA for NFI. a) List of documents to be submitted to MLSD to obtain letter on humanitarian nature of cargo (food commodities): Contact person in MLSD: Konurbaev Ermek Klimovich – Chief of Humanitarian Aid Section, Tel: + 996 312 624530, cell: + 996 555 888118.The process officially takes 5-7 working days to issue the approval letter, however, in emergency situations the procedures can take up to two days. The approval letter is only one of the requirements for customs clearance. The documents must be translated into Russian by a certified translator (private company, not necessarily registered by the Ministry of Foreign Affairs). The Department must receive originals, however, in urgent cases, copies / faxes are acceptable, if originals are supplied at later date. b) List of documents to be submitted to DS MFA to obtain confirmation letter on cargo (NFI): Contact person in DS MFA: Kutman Ablakimov – Specialist of marketing and information support section, Tel: + 996 312 660748, Cell: +996 552 444623. |
Process to be followed (step by step or flowchart) |
I. For goods imported from member-states of the Eurasian Economic Union (EAEU). Due to entering of the Kyrgyz Republic (24 July 2015) into EAEU (member states: Russian Federation, Republic of Kazakhstan, Republic of Belarus, Republic of Armenia, Kyrgyz Republic), customs clearance procedures, including the payment of customs fees, for imported goods from these countries have been revoked. However, all imported cargo should be cleared through tax authorities (humanitarian cargo still exempted from VAT and all other taxes). Since the majority of food for WFP Kyrgyzstan programmes arrives from Russian Federation, new regulation enables easy and fast receipt of food by WFP Kyrgyzstan from Russian Federation, including minimising cost for demurrage of wagons at railway stations. For all other countries (non-members of Customs Union), customs clearance procedures remain in place as before.
II. Customs clearance procedures for goods imported from countries that are not part of EAEU. For food commodities: 1. When cargo is shipped, the recipient agency focal point should request copies of shipping documents to be forwarded, so that the necessary preparatory works can be initiated. 2. Submit application and guarantee letters and a gift certificate to MLSD to obtain a conclusion letter stating that the cargo is “humanitarian aid”. The list of necessary documents is specified in the above section. Normally, MLSD issues letters within 5-7 working days. 3. The letter from MLSD together with the agency’s request letter for offloading of cargo until full customs clearance procedures are completed, should be submitted to the relevant customs department. In Bishkek this is customs department “North” and in Osh this is customs department “West”. In this request letter, the agency should request permission for the offloading of cargo into an agency warehouse until the completion of laboratory analysis and issuance of Certificate of Conformity by the National Standardization Agency. Originals of both letters will remain with the customs department; the agency will be issued copies with handwritten instructions from the Head/Deputy Head of Customs Department and the incoming letters registration date/number. 4. For all cargo that is expected to arrive (surface transport, air or railway) from countries other than EAEU countries, preliminary information should be provided to customs authorities by registering the cargo (type of commodity, quantity, cost, approximate date of arrival/passing through border, name of custom entry point to pass through) on the website: https://eais.customs.kg/PreInfo one month in advance. 5. When the cargo arrives at the railway station, a customs inspector will release the cargo to the agency’s warehouse, with further offloading based on the copy of request letter mentioned above. It is important to mention that when rail wagons are delivered to the warehouse, the agency focal point should inform the customs inspector of the date/time of the opening of the wagons for offloading. The opening of wagons should be conducted in the presence of a customs inspector who should complete a customs examination form which will be required later for clearance procedures. 6. After offloading the cargo, liaise with the relevant staff of the National Standardization Agency for sampling and further lab analysis. 7. When the Certificate of Conformity is issued for the commodity, the agency focal point should apply to a certified customs broker to have the customs declaration form completed online. The required documentation for this is: - Original copies of waybills, invoice, certificates (origin, phytosanitary, conformity); - Translations of invoice and certificates; - Copy of request letter for offloading of cargo with written instructions of head of customs department; - Copy of letter from MLSD; - Letter of attorney for agency focal point responsible for customs clearance of cargo. For food commodities such as vegetable oil, it is mandatory to obtain a "Hygiene Certificate” from the Department of Disease Prevention and State Sanitary and Epidemiological Supervision under the Ministry of Health. 8. Complete the customs procedures for the relevant customs department.
For Non-food items: 2. Submit the shipping documents for translation into Russian language (invoice and certificate). 3. Apply to DS MFA to obtain the confirmation letter for customs authorities. A list of necessary documentation is provided in the above section. 4. If the cargo is communication equipment with radio-frequency radiation or is a source of electromagnetic waves, the agency focal point should apply to the National Communications Agency to obtain permission to import the cargo. Detailed instructions for application can be found at the following link: http://nas.gov.kg/index.php?option=com_content&view=article&id=68&Itemid=163&lang=en. 5. When the cargo arrives at the terminal, the agency focal point should apply to a certified customs broker to have the customs declaration form completed online. The required documentation for this is:
6. Complete the customs procedures for the relevant customs department. In order to declare cargo as ‘humanitarian aid’, the Department requires the following information :
2. Copy of the Registration Documents of the requesting Party in the Kyrgyz Republic (Ministry of Justice)
4. Letter of Donation (required by NGO’s not the UN if the cargo is a donation to the importing Party and will be donated further) Copies of all cargo documents (invoice, (air)waybill, certificate of conformity, certificate of origin, customs declaration of departure/transit country, specific certificates, if applicable, such as the phyto-sanitary certificate) |
Exemption Certificate Document Requirements
Duties and Taxes Exemption Certificate Document Requirements (by commodity) | ||||||
|---|---|---|---|---|---|---|
| Food | NFI (Shelter, WASH, Education) | Medicines | Vehicle & Spare Parts | Staff & Office Supplies | Telecoms Equipment |
Invoice | Yes | Yes | Yes | Yes | Yes | Yes |
AWB/BL/Other Transport Documents | AWB, TD BL | AWB, TD BL | AWB, TD BL | AWB, TD BL | AWB, TD BL | AWB, TD BL |
Donation/Non-Commercial Certificates | Yes | Yes | Yes | Yes | Yes | Yes |
Packing Lists | Yes | Yes | Yes | Yes | Yes | Yes |
Other Documents | Certificate of Origin | Certificate of Origin | Certificate of Origin Permission of import from Ministry of Health | Certificate of Origin | Certificate of Origin | Certificate of Origin |
Additional Notes | ||||||
Certificates pertaining to specific items:
| ||||||
Customs Clearance
General Information
Customs Information | |
|---|---|
Document Requirements |
|
Embargoes | None |
Prohibited Items | Firearms, military weapons, ammunition, drugs, live animals and photographs and printed matter directed against the country. |
General Restrictions | Food items should have at least 6 months shelf life, with best before date displayed on package. It must also come with a Certificate of Conformity, from dispatching country and all imports will be tested in local laboratories in Kyrgyzstan. |
Customs Clearance Document Requirements
Customs Clearance Document Requirements (by commodity) | ||||||
|---|---|---|---|---|---|---|
| Food | NFI (Shelter, WASH, Education) | Medicines | Vehicles & Spare Parts | Staff & Office Supplies | Telecoms Equipment |
D&T Exemption Certificate | Yes | Yes | Yes | Yes | Yes | Yes |
Invoice | Yes | Yes | Yes | Yes | Yes | Yes |
AWB/BL/Other Transport Documents | AWB TD BL | AWB TD BL | AWB TD BL | AWB TD BL | AWB TD BL | AWB TD BL |
Donation/Non-Commercial Certificates | Yes | Yes | Yes | Yes | Yes | Yes |
Packing Lists | Yes | Yes | Yes | Yes | Yes | Yes |
Phytosanitary Certificate | Yes | No | Yes | No | No | No |
Other Documents | Certificate of Origin | Certificate of Origin | Certificate of Origin Permission of import from Ministry of Health, | Certificate of Origin | Certificate of Origin | Certificate of Origin |
Additional Notes | ||||||
Certificates pertaining to specific items:
| ||||||
Transit Regime
When goods are in transit they are to be under the supervision of a customs inspector. There is no payment required other than a per diem for the officer during the time they are with the transiting cargo.
Goods conveyed in transit between two Kyrgyz customs bodies must:
- Remain unchanged, except for wear or loss from transport and storage conditions
- Be transported to a customs destination within the terms established by the customs body which are based on the route, transport vehicle and other transport conditions.
Focal Points Information
The following table includes information on the person in different humanitarian organizations who is responsible for customs issues (focal point).
Humanitarian Organization Customs Focal Point | |
|---|---|
Organization | WFP |
Name | Mamatilla Akmatov |
Title | Warehouse manager |
Address | 150, Panfilova str., Bishkek, Kyrgyz Republic 720040 |
Telephone Number | +996 (312) 660 033 - 6 |
Fax Number | +996 (312) 660 037 |
Telegram | 150, Panfilova str., Bishkek, Kyrgyz Republic 720040 |
Web | |
Languages of correspondence | English |
Humanitarian Organization Customs Focal Point | |
Organization | UNICEF |
Name | Nadia SALAMAN |
Title | Admin/ Supply Assistant |
Address | UN House, 160 Chui Ave Bishkek 720040 |
Telephone Number | +966 (312) 611-211+ ext 145 |
Fax Number | +966 (312) 611-191 |
Telegram | UN House, 160 Chui Ave Bishkek 720040 |
Web | |
Languages of correspondence | English |
Customs Information by Entry Points (port, lake/river, airport, overland entry points)
Entry Point Details | |
|---|---|
Entry Point Location and Type (sea, land, air, etc.) | Landside Customs Point “Ak-Jol” |
Name of Customs Officer in Charge / Head of Customs Office | Aibashev Nurbek Ysyranovich |
Title | Supervisor of Customs Point “Manas” |
Address | 1A Sovetskii Tupik, Nijnyay Ala-Archa, Bishkek |
Operating Hours | 8:30 – 17:30 |
Telephone Number | +996 (312) 51-08-87 |
Fax Number | +996 (312) 51-08-00 |
Telegram | 1A Sovetskii Tupik, Nijnyay Ala-Archa, Bishkek |
Language(s) Correspondence | Russian, Kyrgyz, English |
Warehouse | |
There are three customs terminals, with a large capacity. | |
Customs Information and Document Requirements | |
When cargo arrives to Customs Point “Ak-Jol” on the Kyrgyz-Kazakh border, depending on its nature (content), the cargo might be directed to following customs warehouses: 1) Bishkek Customs Warehouse (BTS) located on the northern bypass road near “Dordoi” market, if cargo is food commodity or NFI; Customs inspector in “Ak-Jol” after standard verification fills “Delivery control document” (DKD) which specifies following details: truck’s plate number; driver’s name; short description, weight, cost of the cargo, time of entry, time allocated to reach assigned customs warehouse (BTS or SVH), etc. All shipping documents accompanying the cargo put to a special envelope with registration number, sealed, DKD attached to this envelop and given to truck driver.
1. Conclusion letter from MLSD on humanitarian nature of cargo (for food items), or Confirmation letter from DS MFA (for NFIs). It is important that these letters addressed to Head of Customs Department, which will clear the cargo. In order to avoid demurrage fee in customs warehouses, the letters from MLSD or DS MFA should be registered in advance in Customs control section of the Central Customs Department (CCD) for duty/tax free customs clearance. Original letter remains in CCD, the applicant is given copy of letter with registration number and signature of Head or Deputy Head of CCD. After completion of customs clearance procedures, the cargo is released from customs warehouses only after payment of the storage fee. The amount will depend on the weight of cargo and storage duration of cargo in customs warehouse. Both customs warehouses (BTS and SVH) are private, so no exemption is applicable for humanitarian aid/assistance. | |
Clearing System | |
Organizations are able to clear their own goods. The main clearing/forwarding agent is DHL (registered in Kyrgyzstan as “Muza” LLC), which has its own branch in Osh as well. The company can provide clearing/forwarding services for cargos arriving into Kyrgyzstan from different entry points such as “Manas” International Airport in Bishkek, Osh International Airport, two main land entry points from Kazakhstan (“Chaldavar” and “Ak-Jol”), and land entry point from Uzbekistan “Dostuk” in Osh. The company charges the average cost of $150 USD per consignment. Contact details provided below. DHL Bishkek DHL Osh
Also, there are other clearing/forwarding companies, which charge from $150 to $200 per consignment depending on the nature of cargo, set of shipping documents for translation, number of permission letters to be obtained from Government agencies (DS MFA, MLSD, National Communications Agency, etc.). Contact details for each company provided below. Move One Kyrgyzstan Globalink Logistics Group
Interdean (mainly deals with clearing of diplomatic pouch) Jamku Express (TNT) | |
Entry Point Details | |
|---|---|
Entry Point Location and Type (sea, land, air, etc.) | Air, Manas International Airport |
Name of Customs Officer in Charge / Head of Customs Office | Mamasadykov Sultan Alaybekovich |
Title | Head of Customs department “Manas” |
Address | International airport “Manas”, Sokuluk district, Chui province, Kyrgyzstan, 724800 |
Operating Hours | 24/7 |
Telephone Number | +996 (312) 69-35-69; 69-36-94 |
Fax Number | +996 (312) 69-35-69 |
Telegram | International airport “Manas”, Sokuluk district, Chui province, Kyrgyzstan, 724800 |
Web | |
Language(s) Correspondence | Russian, Kyrgyz |
Warehouse | |
There is an Air-cargo center at the airport that has a capacity of 3,360 m² operated by Manas Management Company. The first two days storage is free. They are able to clear all goods through customs. It has a designed capacity of 100 000 tonnes per year. | |
Customs Information and Document Requirements | |
When cargo arrived by air to “Manas” International Airport (30 km out of Bishkek), the cargo temporarily stored in cargo terminal operated by Manas Management Company. It is important that correct consignee details reflected in waybill, so cargo terminal dispatcher can contact timely the agency focal point upon arrival of cargo. The customs clearance procedures may start, which will require following documentation: 1. Conclusion letter from MLSD on humanitarian nature of cargo (for food items), or Confirmation letter from DS MFA (for NFIs). It is important that these letters addressed to Head of Customs Department “Manas”, which will clear the cargo. In order to avoid demurrage fee in cargo terminal (only first 2 days free of charge), the letters from MLSD or DS MFA for duty/tax free customs clearance should be obtained before arrival of cargo to Kyrgyzstan. After completion of customs clearance procedures, the cargo released from cargo terminal only after payment of storage fee (if storage duration exceeded 2 days from arrival), as well handling fee of cargo in cargo. The amount will depend on the weight of cargo. | |
Clearing System | |
Organizations are able to clear their own goods. The main clearing/forwarding agent is DHL, who charge in average $150 USD per consignment. Contact details for DHL and other clearing/forwarding companies provided above. | |
Entry Point Details | |
|---|---|
Entry Point Location and Type (sea, land, air, etc.) | Air, Osh Airport |
Name of Customs Officer in Charge / Head of Customs Office | Marifof Sharabidin |
Title | Head of Customs, Osh Airport |
Address | Osh Airport / Osh City, Kyrgyz Republic |
Operating Hours | 24/7 |
Telephone Number | +996 322 290 215 |
Fax Number | +996 322 290 215 |
Telegram | Osh Airport / Osh City, Kyrgyz Republic |
Language(s) Correspondence | Russian, Kyrgyz |
Warehouse | |
The airport has a warehouse with a capacity of 50 MT. Customs does have a warehouse in Osh City with a capacity of 1,000 MT. | |
Customs Information and Document Requirements | |
As per normal customs clearance. Similar procedures as stated for customs clearance in “Manas” International Airport. | |
Clearing System | |
Organizations are able to clear their own goods. The main clearing/forwarding agent is DHL, who charge $150 USD per consignment. | |
Entry Point Details | |
|---|---|
Entry Point Location and Type (sea, land, air, etc.) | Landside, Dostuk Customs Check Point |
Name of Customs Officer in Charge / Head of Customs Office | Kimsanov Emil |
Title | Head of Customs at Dostuk |
Operating Hours | 24/7 |
Telephone Number | +996 322 239 478 |
Fax Number | +996 322 256 318 |
Language(s) Correspondence | Russian, Kyrgyz |
Warehouse | |
There is no warehouse but there is a place for not more than 10-15 trucks, (25-25mt). | |
Customs Information and Document Requirements | |
As per normal customs clearance. | |
Clearing System | |
Organizations are able to clear their own goods. The main clearing/forwarding agent is DHL, who charge $150 USD per consignment. | |
Entry Point Details | |
|---|---|
Entry Point Location and Type (sea, land, air, etc.) | Railway, Osh Railway Customs Check Point |
Name of Customs Officer in Charge / Head of Customs Office | Karashev Zamir |
Title | Head of Customs |
Operating Hours | 24/7 |
Telephone Number | +996 322 287 785 |
Language(s) Correspondence | Russian, Kyrgyz |
Warehouse | |
There is no warehouse. | |
Customs Information and Document Requirements | |
As per normal customs clearance. | |
Clearing System | |
All cargo coming to Osh by rail will be cleared at this customs office. There is no need to go to Karasuu. Organizations are able to clear their own goods. The main clearing/forwarding agent is DHL, who charge $150 USD per consignment. | |
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