El Salvador
El Salvador - 3.6 Additional Services
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Overview 

This section shows information about services that may be required for emergencies and that are available in the country.  

 
For more information on company contact details, please see the following link: 4.11 Additional Services Contact List

Accommodation 

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The accommodation offer in the year 2021 - 2022 in El Salvador was 777 hotels with 38,747 rooms (this data does not include Airbnb establishments). According to figures from the Data Tur System, the average hotel occupancy for San Salvador was 51.3% in the year 2021. 

Main hotels and resorts are Hotel Barcelo, Hotel Decameron Salinitas, Hotel Real Intercontinental San Salvador, Courtyard Marriott, Hotel Los Farallones, Hotel Sheraton, Crown Plaza, among others. These provide rooms for accommodation and meetings/workshops packages. A list of hotels is provided in chapter 4 – contact list.    

Informe_Estadístico_enero-diciembre_2021 

Electricity and Power 

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The legislation created in 1996 the General Superintendency of Electricity and Telecommunications, as an autonomous regulatory entity of public service, in charge of applying the norms contained in international treaties, laws and regulations that govern the electricity sector.  

Some of the powers of the Superintendency in the electricity sector are: 

  • Ensure the defence of Competition; 

  • Regulate charges for the use of networks; 

  • Regulate the charges of the Transactions Unit; 

  • Grant concessions for the use of hydraulic and geothermal resources; 

  • Resolve conflicts between operators; 

  • To dictate norms and technical standards of electricity. 

The generation of electrical energy provided by CEL (Central Hydroelectrical del Rio Lempa) to the wholesale market during 2020 was 2062.81 MW, covering 26.79% of the demand and the rest was produced by geothermal (9.91%), fossil (36.70%), biomass (14.23%), solar (10.62%) and wind (1.75%).  

According to the transaction Unit (UT), local generators reported net injections per generating plant, import were of 774.03 (12.8%) Gwh and export were of 131.42 (2.18%) Gwh in 2020.  

Distribution of electricity is done by the companies: Group AES-El Salvador, which is composed by: CAESS, AES-CLESA, EEO and DEUSEM; DEL SUR, B&D, EDESAL and ABRUZZO. Prices of electricity to the transferred to current tariff: 

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Source: SUPERINTENDENCIA GENERAL DE ELECTRICIDAD Y TELECOMUNICACIONES (siget.gob.sv) 

https://www.siget.gob.sv/gerencias/electricidad/informe-de-mercado-y-estadisticas-electricas/estadisticas-electricas/?wpdmc=estadisticas-electricidad 

 

 

Electricity and Power Summary Table 

Production Unit 

Type 

(Hydroelectric, Thermal, etc.) 

Installed 

Capacity (MW) 

2019 

Current Production (MW) 

2020 

26.79% 

Hydroelectric 

552.69 

552.70 

9.91% 

Geothermal 

204.40 

204.40 

36.70% 

Fosil 

757.12 

757.12 

14.23% 

Biomasa 

193.60 

293.60 

10.62% 

Solar  

194.00 

219.00 

1.75% 

Wind 

 

36.00 

Financial Services 

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Financial service providers exist in a wide variety in El Salvador. There are 10 banks, 10 Micro finance institutions, 2 mobile money companies and 5 remittances companies. 

BANKS 

MFI 

MOBILE MONEY 

Banco Agricola 

PROCREDIT 

TIGO MONEY 

Banco Davivienda 

APOYO INTEGRAL 

MOMO MOBILE MONEY 

Banco Cuscatlán 

BANCOVI 

  

Scotiabank 

CCAMETRO 

  

Banco Azteca 

CREDICAMPO 

  

Banco de America Central 

AMC DE RL 

  

Banco Promerica 

ENLACE 

  

Banco de Fomento Agropecuario 

OPTIMA 

  

Banco Atlantida 

FINCA - SLV 

  

Banco Hipotecario 

PADECOMS MI CREDITO 

  

 

 

COMPANY NAME – BANCO AGRICOLA 

Banco Agricola has 67 agency points and 184 cash offices nationwide. It is a private company from Colombia, its main office (BANCOLOMBIA).     

Company Overview 

Company Name 

Banco Agricola 

Address 

1a Calle Poniente y 67 Avenida Norte, San Salvador 

 

Available? 

Comments 

(max / min transfer or exchange amounts, etc.) 

Has IBAN, BIC, or SWIFT number? 

Yes  

 

Provides currency exchange? 

Yes  

 

Will initiate / receive wire transfers? 

Yes  

 

Provides Loan / Credit services? 

Yes  

 

Other Comments or Key Information 

 

*Basic details for the main office should be shown here, additional contact details for local/regional offices and full contact details for the main office to be included in 4.11 Additional Services Contact List. 

 

Other Locations 

Region(s) 

Service Location(s) 

El Salvador 

Nationwide  

 

 

 

 

COMPANY NAME – PUNTO XPRESS 

Punto Xpress is a micro finance institution that has 460 cash offices nationwide. It has the facility that no only provide service in its several offices, but delivery to where the client wants the money to be transferred to. Charges depend on the type of delivery service.   

 

Company Overview 

Company Name 

Punto Xpress 

Address 

Av. La Capilla #700 Colonia San Benito, San Salvador 

 

Available? 

Comments 

(max / min transfer or exchange amounts, etc.) 

Has IBAN, BIC, or SWIFT number? 

Yes  

 

Provides currency exchange? 

No 

 

Will initiate / receive wire transfers? 

Yes 

 

Provides Loan / Credit services? 

No 

 

Other Comments or Key Information 

 

*Basic details for the main office should be shown here, additional contact details for local/regional offices and full contact details for the main office to be included in 4.11 Additional Services Contact List. 

 

Other Locations 

Region(s) 

Service Location(s) 

El Salvador 

Nationwide 

Guatemala 

Guatemala city 

Clearing and Forwarding Agents 

El Salvador has a list of freight forwarding agents that are located at the port and airport. Most of them also provide transportation from port and airport to the client’s locations. WFP has had experience with MNF, MUDISA, Flomar Transport, BLI, RANSA and DHL. Prices depend on the type of products imported por exported. 

 Information of contacts can be found in chapter 4.  

Handling Equipment 

Handling equipment can be found in San Salvador and at the port and airport. Most of them are transporters that provide trucks, chassis and containers. Warehouse also can be found at the port and airport but are owned by the government.  

Postal and Courier Services 

Government postal service has improved a lot in the last 10 years, with regards to transit time and delivery although it exists only in major cities. Service at municipality level has disappeared since beginning of 2000s. it is worth to mention that it is not advisable to send valuable items, money or cheques through this service because these items quickly disappears. For packages, if the address delivery is not found, the person must travel to the main office in San Salvador to collect it. Tariff is low. 

Courier service is quick and reliable. Some of the companies are DHL, UPS, Trans Express, FEDEX, among others.  They can be found in the major cities of the country.       

Printing and Publishing 

There are good printing and publishing companies. They are quick in the provision of the service and reliable. Locations are all over the country. Contac information can be found in chapter 4.  

 Taxi Companies 

There are in the country the Yellow caps, Taxis ACACYA, Linea Rosa, Fuerza Delta, HUGO, Transporte Ejecutivo, Confort Tours, and Go Express Shutle. They can take passengers from San Salvador to any part of the country. At the other main cities level, yellow caps are mostly available, but clients must take care due that most of those taxis are dirty and old cars, even though their tariff is very low compared to the ones in San Salvador. Contact information can be found in chapter 4. 

Vehicle Rental 

Rental of a car can be found at the airport and in San Salvador and at the main cities such as Santa Ana and San Miguel. Type of cars are sedans, pickups, vans or buses. One can rent with or without driver. Contact information can be found in chapter 4. Some of the companies are Arrendadora Latinaomericana, AVIS, Linea Ejecutiva, among others.  

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

 

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