Sudan
3.6 Sudan Additional Services

Accommodation 

Accommodation in Khartoum is readily available, but not all accommodations offer a good standard of hygiene. International staff tend to use the City Flats Hotel in Amarat, Rotana, and Corinthia Hotel. In field offices outside Khartoum (apart from Port Sudan), humanitarian workers tend to use UN or NGOs guesthouses, which are also available. UNAMID Super camps are also used for accommodation. WFP has recently established an online internal system where it is possible to check availability and book WFP guesthouses throughout Sudan. The link is https://accommodation.wfp.org/ - the guesthouses and booking system are available to other organisations though space can be an issue.

Hotel Name and Address 

Contact Names and Email 

Telephone and Fax 

City Flats, Street 49 Amarat, Khartoum Sudan (apartment Hotel) 

Email: info@cityflats.info or city-flats@hotmail.com 

Web: www.cityflats.info 

Tel:+249183499344,

+249183499345 

Summary of Services: Apartment Hotel - close proximity to WFP and Airport 

 

Hotel Name and Address 

Contact Names and Email 

Telephone and Fax 

Bougainville Guest House, House 339, Block 21, Khartoum  



Summary of Services: Basic guest houses – close proximity to WFP office and OCHA. 

  

Hotel Name and Address 

Contact Names and Email 

Telephone and Fax 

Baasher Hotel, Port Sudan Palace Hotel PO Box 414, Port Sudan. 

 


Tel: + 249 313 823341 

Fax: + 249 313 823349 

Summary of Services: Close proximity to WFP office and South Port. 

Financial Services 

Nearly 90% of banking systems are owned by CBOs and government-owned institutions. As of May 2014, Sudan had 35 banks of which 25 are jointly CBO/government and privately owned, and are foreign-owned.  

As additional 4 government-owned banks are specialised financial institutions (SFIs) jointly owned by CBOs and the Ministry of Finance which are mandated to fill specific access-to-finance gaps.  

There are 569 bank branches registered with the Central Bank of Sudan and 3.90 ATMs per 100,000 adults (ref). Banks and ATMs are concentrated primarily in and around the major cities with almost 30% of all bank branches in the Khartoum area. Despite recent efforts by the government to increase financial intermediation including simplifying the procedures for opening banking accounts, encouraging the opening of new bank branches and expansion of ATM  networks, Sudan continues to be underbanked. 7% of adults have a bank account compared to an average of 24% in sub-Saharan African countries.  

The largest institutions in terms of access branch coverage are the government-owned Agricultural Bank of Sudan, Bank of Khartoum, Omdurman National Bank, Faisal Islamic Bank and the Farmers’ Commercial Bank. These banks offer limited range of services including mobile banking, money transfer, microfinance services, ATMs and internet banking.  

Microfinance Sector 

The microfinance sector has expanded in recent years with significant support from the government; in 2009, the CBOS required all commercial banks to establish microfinance offices allocating 12% of total loans to microfinance lending operations. Some commercial banks have been providing microfinance services for over 20 years. These include the Agricultural Bank of Sudan and the Savings and Social Development Bank (which has served as an intermediary for INGOs and UN agencies). Microfinance does remain a small share of the overall banking sector and most banks continue to focus primarily on commercial lending.  

Western Union has 20 outlets in Khartoum area.

Company Overview 

Company Name 

Blue Nile Mashreg Bank 

Address 

P .O .Box 984, Khartoum, Sudan  

Location: Barlaman Street 

Tel: 00249183776092,  00249183785815 

Fax: 00249183782562 

 

Available? 

Comments (max/min transfer or exchange amounts, etc) 

Has IBAN, BIC, or SWIFT number? 

Yes 

BLNISDKH 

Provides currency exchange? 

Yes 

Banking exchange rate at 6.4 SDG to the dollar

Will initiate / receive wire transfers? 

Yes 

 

Provides Loan / Credit services? 

Yes 

 

Provides services via mobile phone?  

No 

Provides only statement advice through text sms  

Other Comments or Key Information 

Provides internet banking services

http://bluemashreg.com/  

 

Other Locations 

Region(s) 

Service Location(s) 

Khartoum 

10 Branches 

North Darfur 

1 branch 

Red Sea 

1 branch 

South Darfur 

1 branch 

 

Company Overview 

Company Name 

Agricultural Bank of Sudan 

Address 

P .O .Box 1263, Khartoum, Sudan,  

Extension of Gamhouria St, Mogran 

Tel: 0024918377783900249183777432 

Fax: 00249183779081 

 

Available? 

Comments (max/min transfer or exchange amounts, etc) 

Has IBAN, BIC, or SWIFT number? 

Yes 

ABSUSDKH 

Provides currency exchange? 

Yes 

Banking exchange rate at 6.4 SDG to the dollar

Will initiate / receive wire transfers? 

 

 

Provides Loan / Credit services? 

Yes 

 

Provides services via mobile phone?  

No 

 

Other Comments or Key Information 

 

Other Locations 

Region(s) 

Service Location(s) 

88 branches nationwide 

 

 

Company Overview 

Company Name 

Bank of Khartoum

Address 

P .O .Box 1008, Khartoum, Sudan  

Cross of Gamhouria Street with Qasr Avenue  

Tel: 002491837799240024918378408100249183772880 

Fax: 00249183779987 

Website: http://bankofkhartoum.com  

 

Available? 

Comments (max/min transfer or exchange amounts, etc) 

Has IBAN, BIC, or SWIFT number? 

Yes 

BAKHSDKH 

Provides currency exchange? 

Yes 

Banking exchange rate at 6.4 SDG to the dollar

Will initiate / receive wire transfers? 

Yes 

 

Provides Loan / Credit services? 

Yes 

 

Provides services via mobile phone?  

Yes 

mBok 

Other Comments or Key Information 

Mobile payments solution remains to be a nationwide initiative of which Bank of Khartoum, being the largest and most experienced bank in Sudan, is taking leading role in its implementation. The mobile money solution was previously introduced by Bank of Khartoum, but it is now put on hold, so that the Central Bank of Sudan reviews the model needed to be adopted for Sudan and also set the regulatory framework associated. Currently, it is the last stage of finalisations. Until that is finalised, Bank of Khartoum has developed a mobile banking agency mode under  the name of "Wakeel" which rests on the same pillars as mobile money and performs the  same functions and provides the same features to individuals with bank account and with no bank accounts in remote areas.  

Internet banking.

 

Other Locations 

Region(s) 

Service Location(s) 

Khartoum 

45 branches 

Nile River State 

 

Northern Region 

5 

South Darfur 

2 

North Darfur 

2 

West Darfur 

1 

South Kordofan 

2 

North Kordofan 

5 

Gadaref 

1 

Kassala 

1 

Red Sea 

2 

Sinar 

3 

While Nile State 

4 

Al Jazeera 

4 

Blue Nile State 

2 

 

Company Overview 

Company Name 

Omdurman National Bank  

Address 

P .O .Box 11022, Khartoum, Sudan,  

Zubeir Pasha Stwith Qasr Avenue  

Tel: 0024918377143100249183789233 

Fax: 00249183770392 

 

Available? 

Comments (max/min transfer or exchange amounts, etc) 

Has IBAN, BIC, or SWIFT number? 

Yes 

OMDBSDKH 

Provides currency exchange? 

Yes 

Banking exchange rate at 6.4 SDG to the dollar

Will initiate / receive wire transfers? 

Yes 

 

Provides Loan / Credit services? 

Yes 

 

Provides services via mobile phone?  

Yes 

SMS Statements 

Other Comments or Key Information 

Online payments available 

www.onb-sd.com  

 

Other Locations 

Region(s) 

Service Location(s) 

Khartoum 

9 

Gadaref 

2 

Blue Nile 

2 

North Kordofan 

1 

Red Sea State 

1 

Blue Nile State 

1 

South Darfur 

1 

 

Company Overview 

Company Name 

Faisal Islamic Bank  

Address 

P .O .Box 2415, Khartoum, Sudan  

Faiha’a Building, Ali A/Lateef Street 

Tel: 00249183777920 

Fax: 00249183771714 

 

Available? 

Comments (max/min transfer or exchange amounts, etc) 

Has IBAN, BIC, or SWIFT number? 

Yes 

FISBSDKH 

Provides currency exchange? 

Yes 

Banking exchange rate at 6.4 SDG to the dollar

Will initiate / receive wire transfers? 

Yes 

 

Provides Loan / Credit services? 

Yes 

 

Provides services via mobile phone?  

Yes 

Transfers between customer accounts, bill payments and charitable donations.  

Other Comments or Key Information 

Provides limited services through SMS including statements and balance updates 

www.fibsudan.com  

  

Other Locations 

Region(s) 

Service Location(s) 

Khartoum 

22 

Al Jazeera 

1 

Gadaref 

1 

Kassala 

1 

North Darfur 

1 

North Kordofan 

1 

Red Sea 

1 

River Nile 

2 

South Darfur 

1 

White Nile 

1 

Company Overview 

Company Name 

Farmers’ Commercial Bank 

Address 

P .O .Box 11984, Khartoum, Sudan,  

Location: Qasr Avenue, Khartoum 

Tel: 0024918377419400249183776344 

Fax: 00249183773687 

 

Available? 

Comments (max/min transfer or exchange amounts, etc) 

Has IBAN, BIC, or SWIFT number? 

Yes 

FARCSDKH 

Provides currency exchange? 

 

Yes 

Banking exchange rate at 6.4 SDG to the dollar

Will initiate / receive wire transfers? 

Yes 

 

Provides Loan / Credit services? 

Yes 

 

Provides services via mobile phone? 

No 

 

Other Comments or Key Information 

 

 

Other Locations 

Region(s) 

Service Location(s) 

Khartoum 

10 branches 

Nile River State 

1 

Northern Region 

2 

South Darfur 

1 

North Kordofan 

2 

Gadaref 

2 

Kassala 

2 

Red Sea 

2 

Sinar 

1 

While Nile State 

1 

Al Jazeera 

4 

Blue Nile State 

1 

Clearing and Forwarding Agents 

Clearing agents are available in Port Sudan for both Food and Non Food Items. Their role and procedure is detailed at: 1.3 Sudan Customs Information

Handling Equipment 

Handling equipment at the port of Port Sudan is detailed under section 2.1 Port of Port Sudan, at the following link: 2.1 Sudan Port of Port Sudan

Electricity and Power 

Power generation in Sudan is controlled by the government and electricity is not imported. The main source of power production is generators, as the country currently does not have enough power production to satisfy local needs (current consumption amounts to 2.5 MW, while the current production is 1.8 MW). However, the national grid is improving and expanding into remote locations. Outages are common from May to August, but may happen all year round; usually outages may last 3- 4 hours. The voltage is 400/250 V.  

Electricity and Power Summary Table 

Production Unit 

Type (Hydroelectric, Thermal, etc.) 

Installed Capacity (MW) 

Current Production (MW) 

Sudan National Grid 

75% Hydroelectric, 25% Diesel 

 

1.8 MW 

Postal and Courier Services 

Sudan’s post office, Sudaposthas branches in all state capitals offering various types of mail delivery (ordinary mail, registered mail and small parcels). Sudapost provides a number of additional services including logistical services allowing the tracking and control of all types of goods with volume over 30kg throughout Sudan linked to its transportation and warehousing systems.  

In addition, Sudapost through its Post Offices provides a range of financial services including the payment of electricity bill, pension payment services and postal money transfer services. Postal money transfer service allows the transfer of cash using a central electronic network at a low cost of 15SDG per every 1000SDG transferred 

A number of courier services, both international and domestic operate in Sudan including DHL and Amarex. In additionTNT and Sky Net World Express (SudaPostalso operate in Sudan providing an international service while Case Express Service provides and local courier services 

Printing and Publishing 

Sudan has a number of printing companies based in Khartoum that are able to provide printing services

Name 

Contact  

Address 

Email 

Arabesque for Technical Design 

Mr. Hassan 

Located at Hurriyah Road near Saint Mary’s Maternity Hospital 

0912208401 

arabiscque@yahoo.com 

Elmazin Printing Press 

Mr Faisal/Mr Rahmi 

Located at Hurriyah Road east of the old building of the US Embassy 

0911239934 

jessolo55@yahoo.com 

Abbash Probaganda 

 'i Mac User' 

Mr. Rashed 

Located at near Saint Mary’s Maternity Hospital St.  

21 Oct at Birreir Building.    

0912826256 

rashed955@hotmail.com 

Taxi Companies 

Taxi services are not readily available in Sudan. Taxi companies are present in Khartoum and are a relatively safe means of transportation. However, it is recommended to book them in advance through a reliable company. Taking taxis after midnight is usually very difficult.  

Local transportation in Khartoum (like bus, rickshaws/tuctuc and Amjad) is not recommended security-wise, mainly due to the poor maintenance of the vehicles.  

Outside of Khartoum, humanitarian workers tend to use office vehicles or private cars in their daily movements.   

Vehicle Rental 

Vehicle rental facilities are readily available and it is possible to rent different kind of vehicles (trucks, light vehicles, forklifts, etc…) throughout Sudan. An organization can reasonably expect to meet initial needs through renting.  

Rental Car Company and  Address 

Contact Names and  Email 

Telephone and  Fax 

5M Rent a Car , 49 Khartoum 2, Katarina Street , Khartoum , Republic of Sudan 

Email: mickey5mi@gmail.com 

Web: http://www.5mrentacar.com 

Tel:  +249 18341292 

 

Car and 4 x 4  Rentals  

 

Rental Car Company and  Address 

Contact Names and  Email 

Telephone and  Fax 

Abu Tarha Car Rental , Grand Holiday Villa Hotel, Nile Avenue, Khartoum, Republic of Sudan  

Name: Samual Darias 

Title: Manager  

Email: contact@aburtarha.com 

Web: http://abutarha.com/

Tel: + 249 9 12359743 

Car and 4 x 4  Rentals 

Waste Management and Disposal Services 

In Sudan, waste is generally collected with garbage trucks. Sewage water in Khartoum is collected with septic tanks. 

Disposal services for both hazardous and non-hazardous waste are usually done through auction. 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 


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