3.6 Peru Additional Services


Due to the revolution in communications and the ease and access to information on the internet and social networks, it has served for companies to offer their services and transcend their locations or environments. Service companies are those that have increased in Peru and you can find all kinds of companies or services through digital channels or social networks. Service companies offer intangibles to their clients to satisfy a specific need. Their end, like the companies that offer products, is profit.

For example, companies that provide gas, water or electricity or linked to sectors such as tourism, hotels, culture or communications. These companies are characterized by having a high level of specialization within the activity or branch of business they offer. They tend to focus on offering a single response to the needs of their potential clients, although there are cases of companies that provide more than one service or that combine the generation of products and services. The services that companies can offer are characterized by being Intangible, Inseparable, Expiring, Accessible to customer participation and Heterogeneous.

The types of uniform activity service companies. They offer services in specific and common sectors on a continuous and periodic basis. Due to this quality, on many occasions these companies maintain exclusive agreements with their clients, to whom they offer discounts or special rates. For example: Repair, Maintenance, Cleaning, Audit, Consulting, Messaging, Telephony, Insurers, Management, Water, Gas, Telecommunications, Electricity and Banks.

Of specific activities or by project, where their clients appeal to them occasionally, to satisfy a specific need, which does not last over time. The relationship between the company and the company is temporary and there is no contract that guarantees a new hire. For example: Plumbing, Carpentry, Design, Scheduling, Personnel Selection, Catering and Event Organization.

Combined activities companies offer a service together with the sale of a tangible product, such as Hotels, Advertising Agencies, Cinemas, Nightclubs, Restaurants, etc. The important thing is that the end user in Peru has access to a complete range of services and they are served by many companies in the local market and it is easy to communicate via networks or search for them on the internet.

For more information on company contact details, please see the following link: 4.11 Additional Services Contact List.


The hotel business has four main sources of business: corporate tourism, domestic tourism, inbound tourism, and convention and event tourism. 

According to data published by the World Tourism Organization (UNWTO), in 2017 there were 21,702 hotels and similar establishments in Peru, information published in 2019. The National and International Guilds or Associations of the hotel industry.

  • Peruvian Association of Travel and Tourism Agencies – APAVIT
  • Peruvian Association of Youth Tourist Hostels – APATJ
  • Peruvian Association of Hotels, Restaurants and Related – NOW
  • Peruvian Association of Incoming and Internal Tourism Operators – APOTUR
  • Peruvian Association of Adventure Tourism and Ecotourism – APTAE
  • Peruvian Association of Agents Affiliated to IATA – APAAI
  • National Chamber of Tourism – CANATUR
  • Association of Receptive Tourism Operators of Peru, ASOTUR-PERÚ
  • Society of Hotels of Peru
  • World Tourism Organization – UNWTO
  • World Travel and Tourism Council – WTTC
  • Andean Community - Andean Tourist Routes

Electricity and Power

The main source of electrical energy in Peru is hydroelectric, thanks to the country's geography, we have many rivers and basins that are used for the energy produced. There are 38 electricity generation companies in Peru, 6 transmission companies and 22 distribution companies. The transmission of electric power in Peru is carried out through the National Interconnected Electric System (SEIN) and the Isolated Systems, both systems have a total of 21,589 km of transmission lines, with voltage levels above 30 kV.

The SEIN Transmission System is made up of lines of the guaranteed and complementary transmission system, as well as lines of the main and secondary transmission system. In this order, at the end of 2014, the SEIN registered 21,311 km of lines of transmission, of which 18% belong to the guaranteed system, 14% to the complementary system, 13% to the main one and 55% to the secondary transmission system; These lines transported electrical energy to the north, center and south of the country. On the other hand, the Isolated Systems registered 278 km of transmission lines.

The main concession companies that carry out the electricity transmission activity are: Red de Energia del Perú S.A. that it has 4 660 km (22% of the national total); Consorcio Transmantaro S.A. (10%), the Abengoa Group made up of ATN, ATS and ATN1 (10%), Red Eléctrica del Sur. S.A., Eteselva S.R.L., ISA Perú Electrical Interconnection, Consorcio Energético Huancavelica S.A., Etenorte S.R.L. and Transmisora ​​Eléctrica del Sur S.A. totaling a length of 11,249 km of lines (52% of the national total).

Among other transmission, generation and distribution companies in the electricity market as well as companies that generate energy for their own use, they have 10,340 km of lines (48% of the national total) at various voltage levels greater than 30 kV. We have enough electric power to meet the needs. It is necessary to expand the network towards the jungle of the country that we have many towns and cities with energy produced by generators (diesel), and some others where electricity still does not reach. The voltage in the country is 220 Volts, we have very few interruptions in the interconnected system.


Electricity and Power Summary Table

Production Unit




Capacity (GWh)


Production (GWh)

National Interconnected Electric System (SEIN) Electro Peru, Enel, Egemsa, Orazul, Egasa, San Gaban, Starkraft, Cerro del Aguila, Huallaga




Eolic Central Tres Hermanas, Marcona, Talara, Cupisnique y Wayra I.




Kallpa, Enel, Fénix, Enersur, Egesur, Samay, Engie, Piura

Natural Gas







Financial Services

Non-Banking entities, are entities that are distinguished from the previous ones by not being authorized to collect cash, although they can carry out transactions similar to the previous ones through the use of financial instruments of another nature. The Superintendency of Banking, Insurance, and Private Pension Fund Administrators is the entity that regulates and supervises the financial system, insurance and private pensions in Peru. Its purpose is to guarantee the stability, solvency and transparency of operations.

The Peruvian financial system is made up of banks, financial companies, insurance companies, private pension fund administrators, Banco de la Nación, Corporación Financiera de Desarrollo S.A., stock exchange, investment banks, and the National Society of Stock Brokers. Non-banking entities include rural savings banks, municipal credit banks, SME development entities, financial leasing entities, services provided by financial institutions. the regulations of the governing body in financial matters (SBS), the services provided by financial institutions in Peru can be summarized as Credit Cards, Debit Card, Mortgage Credits, Compensation for time of services, Bank checking account, Savings accounts, Fixed term account, etc.

Banco De Credito

Banco de Crédito del Perú is the largest bank and the largest supplier of integrated financial services in Perú with approximately US$ 39 billion in total assets and a market share of 30.4% in total loans and 33.5% in total deposits. BCP has more than 127 years of presence in the country. Its network of more than 8,340 points of contact serves more than 6 million clients. BCP is the main subsidiary of Credicorp (NYSE: BAP), the largest financial holding in Peru.

BCP’s Wholesale Banking competes with local and foreign banks and provides its customers with short and medium-term loans in local and foreign currencies, foreign trade-related financing, lease financing, underwriting and financial advisory. Its currently the market leader with a market share of more than 40% in corporate loans. BCP’s Retail Banking serves individuals and small-sized companies with a wide range of high value-proposition products with a market share of over 20%. In addition, BCP is the largest capital market and brokerage distribution system in Peru; its main activities include asset management, foreign exchange transactions, treasury, custody and trust, investment advisory services, and research activities.

Company Overview

Company Name



Calle Centenario No. 156 – La Molina – Lima 15026 – Peru

Tel.+511 313 2000 Web.




Has IBAN, BIC, or SWIFT number?



Provides currency exchange?


Dollars and Euros

Will initiate / receive wire transfers?


They receive and send wire transfers.

Provides Loan / Credit services?


They provide loan and credit depends on your banking historical records.

Other Comments or Key Information

Have local agencies in all the country 370 agencies, have 490 tellers.


Other Locations


Service Location(s)

Peru has 24 regions and the bank have presence in all the country, more than 370 offices and agencies

Tumbes, Piura, Lambayeque, La Libertad, Ancash, Lima, Callao, Ica, Arequipa, Cajamarca, Moquegua, Tacna, Puno, Cusco, Huánuco, Huancavelica, Junín, Ayacucho, Apurímac, Madre de Dios, Pasco, Amazonas, San Martin, Ucayali, Loreto

Clearing and Forwarding Agents

The Freight Forwarder or Freight Agents are the transport organization that is in charge of offering international logistics services to clients, exporters or importers, in a personalized way and attending to specific needs. Freight forwarders or freight forwarders are experts in the field of logistics and they manage the physical movement of goods and products for exporters and importers, in other words, they perform the cargo transportation service. In Peru, with the opening of imports at the beginning of the 90's, many national and international companies that provide this type of services appeared. 

Freight forwarders fulfill an important task in solving the problems of merchandise transport that international trade poses. In short, its function is to connect the available auto transporters with the exporter's cargo to be transported. Legal entity whose corporate purpose includes, among others, the following activities: Coordinate and organize shipments, consolidate export cargo or deconsolidate import cargo, issue or receive from abroad the transport documents related to its activity. 

This procedure must be done before the Customs Administration where the merchandise will be dispatched, attaching, among others, the following documents Commercial Invoice, Packing List (if required), Sanitary Records or Good Views (if required), Document of Transport. Freight forwarders fulfill an important task in solving the problems of merchandise transport that international trade poses. In short, its function is to connect the available auto transporters with the exporter's cargo to be transported.

Handling Equipment

Regarding the rental of cargo handling equipment due to the increase in the volume of cargo mobilized annually both for imports and exports in addition to the internal movement of cargo in Peru, there is a varied offer of service companies that offer this type of equipment for rental or financial leasing. More than anything, these types of services are provided close to large cities, ports and airports, but the number of companies that offer this equipment has increased.

Postal and Courier Services

The Postal Service is a set of activities carried out by postal concessionaires, authorized by the Ministry of Transport and Communications, through the General Directorate of Concessions in Communications, which includes the admission, classification, dispatch, transport and delivery of correspondence shipments, small packages, parcels, remittances or money orders and others. The postal concessionaire is the natural or legal person, national or foreign, empowered in accordance with the Law, to provide the postal service in the requested area. There is also the postal remittance service is the sending of money, for whose delivery, the postal operator is responsible.

The postal delivery is considered as such, the sending of letters, postcards, forms, frames, small packages, postal parcels; as well as the sending of valued documents, remittances and others classified as postcards by the pertinent regulations. The additional services that the postal concessionaire can provide is the personalized pick-up at home. When the envelopes or packages are admitted, the concessionaire proceeds to bag it and place the charge sheet on it.

Printing and Publishing

For publishing and printing services now in Lima and nationwide we have a wide variety of companies offering printing services, there are even some that can make prints in 24 hours. These businesses grew in the early 90's when import duties were lowered for all these equipment used for printing. Having a good result since prices have dropped a lot and there is a lot of competition.

Taxi Companies

The offer of the online taxi service has been strengthening in Peru. Today there are around eight companies - between Peruvians and foreigners - that offer Peruvian customers the opportunity to request a taxi through a smartphone. The main ones are: Easy Taxi, Cabify, Taxibeat, Ask for 1 Taxi, Taxi Rider and Taxi Satelital. In addition, Uber and Tappsi have recently announced the start of their operations. Lima is an excellent market to grow due to the high number of taxis and the growing need for security for the transfer of passengers.

It is estimated that 240 thousand taxi drivers circulate daily in the capital, both formal and informal. With this service by application, passengers no longer have the need to negotiate the fare on the street, wait too long for a unit and above all they will travel safely. It has also been identified that women are the ones who use these applications the most, which is why they have worked hard on the issue of security. For the affiliation of a taxi driver, their criminal and police records are requested. Likewise, passengers can send a relative of theirs, with just one click, the license plate of the car they boarded and the route followed by the driver.

Vehicle Rental

Despite the informality that reigns in the Peruvian market, the car rental business maintained a positive evolution during 2019, thanks to the corporate segment and domestic tourism that mostly opted for this service, on the offer of digital platforms that little little by little they continue to gain ground. In this sense, it is expected that business trips will continue to drive the growth of Rent a Car in the coming months, as it has been doing since the beginning of last year. The constant growth of business travellers, motivated by Peru's positioning as a country of opportunities within Latin America, will support this trend.

There are four brands that dominate the car rental sector in Peru, with Lima being the main market. Budget Rent a Car and Zugig Rent a Car remained the leading car rental brands in 2019. But while both companies posted higher sales in the prior year, they saw a decrease in shared value. He argued that Avis Peru, which ranks third in the national ranking, and Hertz, in fourth place, celebrated their fourth year of double-digit growth in 2019. While ridesharing platforms demonstrate rapid growth in the market; however, for now they do not pose a threat to the car rental business in Peru.

Waste Management and Disposal Services

In Peru, the waste management and elimination services are in charge of local governments as entities in charge of offering public services have been acquiring greater functions, competencies and resources. After 15 years of enactment of the General Law on Solid Waste, Peru still suffers from serious public cleaning problems. Every day we are more urban inhabitants (now 75% of Peruvians live in cities) and every day in cities Peruvians produce more garbage (on average a Peruvian generates more than half a kilo per day).

The volume of garbage produced in Peru is increasing; 10 years ago, it was 13 thousand tons per day, today it reaches 18 thousand tons. 50% of this waste is not properly disposed of. To face this problem, a long-term public policy is required, instrumented with norms, incentives, emblematic projects, new technological solutions, technical assistance and training at a decentralized level, massive education and citizenship programs.

New economic instruments are also required to execute investments (an Investment Fund and the promotion of Public-Private Partnerships when feasible), to provide the service in an adequate way and carry out the OYM of the infrastructure (payment of taxes and effective collection via receipts of light) and incentives (charge more to those who produce more, charge less to those who produce less; promote the minimization and re-entry of waste into production cycles).

The municipalities are those who are responsible for the collection, transportation and safe final disposal service of solid waste to all residents. In addition, they have the role of charging for this service and of ensuring public health, keeping cities free of vectors. We must support them in developing their capacities, since the municipalities are the entities in charge of providing the service of collection, transportation and safe final disposal of solid waste. Today we have a large deficit, since around 30% of the garbage remains on the streets and more than 50% of the garbage does not reach a sanitary landfill, a safe final disposal space.

The registry of services of Solid Waste Service Providers (EPS-RS), of the Directorate of Environmental Health of the Ministry of Health.

Non-Hazardous Waste Disposal

In relation to non-municipal waste (Non-Hazardous), the latest information corresponds to 2015, mostly with information from the manufacturing, fishery, aquaculture, agriculture and health sectors; determining that for the year 2015 a total of 11.03 million tons was generated, being the manufacturing sector the one that contributed the most with 80% of the generation.

The final disposal of solid waste according to current legislation, the provincial municipalities must regulate and control the process of final disposal of solid and liquid waste and industrial discharges at the provincial level; as well as the district municipalities must provide the public cleaning service determining areas of accumulation of waste, sanitary landfills and industrial use of waste.

Hazardous Waste Disposal

Before purchasing the input or material, the suppliers should request the MSDS sheet of the hazardous materials or supplies to buy. The MSDS sheets must be derived to those responsible for registering the hazardous material, and those responsible for requesting the material.

When hazardous material request is generated, those responsible must:

Place the container or storage container according to the degree of compatibility of the hazardous material to be deposited. Pack or deposit the hazardous material in containers or containers that meet the safety conditions. Classify and label liquid RESPELs. It must be carried out based on the United Nations-UN classification of Hazardous Materials.

The Head of each Unit must carry out the monthly control of the Hazardous Material by unit or type. Keep the monthly record of the chain of custody of the hazardous materials. The Responsible Party must keep the monthly record of the hazardous materials chain of custody.

During internal storage, the person in charge must store the hazardous materials in safe conditions and in areas, containers or bins that are duly identified until they are taken to temporary storage. For the transport, there must be a person responsible for the internal transport of the hazardous materials within the entity. Empty containers that have contained hazardous materials and any object that has had contact with a hazardous waste. They must be correctly marked and separated.

For the Final Disposal Stage. The person in charge receives the hazardous materials and proceeds to register them according to the information required in the Chain of Custody. The EPS-Hazardous Waste to be contracted must comply with the delivery of the following documents:

  • Registration of the EPS-RS or EC-RS with DIGESA.
  • Operational Plan of the routes and schedules established by the competent municipal authority for the transfer of RESPELs.
  • Authorization for the transport of Hazardous Waste, by DIGESA.
  • Delivery of the Manifests of final disposition of the Hazardous Materials, document issued after the entry of the security landfill.

The Documents related to the management of Hazardous Materials that must be taken into account are:

  • Monthly control of Hazardous Materials
  • Hazardous Materials chain of custody
  • Labelling of the Hazardous Materials
  • Hazardous Materials Storage
  • Flowchart of Hazardous Materials Management


Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

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