Sudan
3.4 Sudan Telecommunications

The telecommunication and associated services are adequate within Sudan. The use of mobile telephones far exceeds the use of land lines.

The liberalisation and privatisation of the telecommunication sector, the policies, the regulations and plans adopted by the Government of the Sudan in the early 1990s have created a capital–attracting, pro-competitive policy environment that have fostered the build–up of a modern, fully–digital infrastructure in the country and supported a climate suited to enhance Information Technology and Communication (ITC) development nationwide. The developments in the Sudanese Telecommunication sector along with the diversification and use of the ITC services including those of the Internet and its applications have made Sudan’s ICT among the most developed in Africa and the Middle East.  

For more information on telecomms contacts, please see the following link: 4.11 Sudan Additional Services Contact List 

Telephone Services 

Is there an existing landline telephone network? 

Yes , Sudatel 

Does it allow international calls? 

Yes  

On average, number and length of downtime periods 

120 minutes for 2012 

Mobile phone providers  

ZAIN, Sudatel, MTN 

Estimated availability and coverage 
(approximate percentage of national coverage) 

Almost all cities and regions of Sudan 

Telecommunication Regulation 

VHF and VHF frequencies licences are renewed on an annual basis; other licences required are obtained on a per shipment basis. Requests for licences are made through the Sudan National Telecommunications Corporation (NTC).

Regulations on Usage and Import 

 

Regulations in Place? 

Regulating Authority 

Satellite 

Yes  

Subject to and licensed by the Government of Sudan 

HF Radio 

Yes  

Subject to and licensed by the Government of Sudan 

UHF/VHF/HF radio: handheld, base and mobile 

Yes  

Subject to and licensed by the Government of Sudan 

UHF/VHF repeaters 

Yes  

Subject to and licensed by the Government of Sudan 

GPS 

Yes  

Subject to and licensed by the Government of Sudan 

VSAT 

Yes  

Subject to and licensed by the Government of Sudan 

Individual Network Operator Licenses Required

GPS, VSAT HF and VHF are licenced within Sudan. 

Frequency Licenses Required 

VSAT, C band, 26 HF and 18 VHF channels are licensed through the Government of Sudan. 

Licensing procedures   

VHF and VHF frequencies licences are renewed on an annual basis; other licences required are obtained on a per shipment basis. Requests for licences are made through the Sudan National Telecommunications Corporation (NTC) Existing Humanitarian Telecoms Systems. 

Existing Humanitarian Telecoms Systems 

Existing UN Telecommunication Systems 

Organizations 

UNDP-UNDSS 

WFP-UNICEF 

WHO-UNHABITAT 

HCR-FAO-IOM-UNIC 

WB-ILO-UNFEM- UNEP 

UNAMID- UNISFA 

VHF frequencies 

16 channels 

16 channels 

16 channels 

16 channels 

16 channels 

16 channels 

HF frequencies 

27 Channels 

27 Channels 

27 Channels 

27 Channels 

27 Channels 

27 Channels 

Repeaters (Locations) 

1 VHF Channel 

1 VHF channel 

1 VHF channel 

1 VHF Channel 

1 VHF Channel 

1 VHF Channel 

VSAT 

VSAT 

WFP-17 FoodSat, UNICEF 6 VSAT 

4 VSAT 

12 VSAT 

0 VSAT 

UNAMID 20, UNISFA 4 

Internet Service Providers (ISPs) 

The Internet in Sudan started in 1998 as a joint venture between Sudan Telecommunications Company (SUDATEL) and the Sudan Corporation of Broadcasting and Television as a dial-up service. A private company was licensed to provide a broadband wireless service beside the existing one. As from 1998 internet service was introduced by 2.5G technology through the licensed mobile service operators. In 2007 the internet service began to be provided by the 3G technologies (CDMA-EVxDO, UMTS) which facilitated a vast and dense ubiquity all over the country. That was sustained by the higher capacities made available from the submarine optic cables connected to global systems (FLAG). 

The provision of the internet service by the licensed public service operators with high speed and assorted packages led the working ISPs to shrink considerably, in addition to the decline of the telephone fixed service and the increase of the mobile. This matter is being studied intensively by the NTC to remedy the situation particularly in the Telecom Act Update. 

Internet Service Providers 

Are there ISPs available? 

Yes , ZAIN, SUDATEL , MTN and CANAR 

Private or Government 

All are Private except Sudatel is Government 

Dial-up only? 

No 

Approximate Rates 

Dial-up: 

 

Broadband: 15 MB 

 

Max leasable ‘dedicated’ bandwidth 

50 MB 

Mobile Network Operators (MNOs) 

For information on MNOs please visit the GSM Association website 

Company 

Number of agent outlets by area 

Subscribers 

Network strength by area 

Contracted for humanitarian or government cash transfer programmes?  

Services offered (e.g. merchant payment, bulk disbursement, receive & make payment) 

Technology 

ZAIN 

Khartoum 100 

Madani 50 

Gedaref 20 

Fasher 2 

Nyala 2 

Geneina 2 

Kosti 2 

Kassala 2 

12,000,000+ 

90% 

 No  

No 

3.5G (GSM and WCDMA)+ 4G 

MTN 

Khartoum 102 

Madani 20 

Fasher 2 

Nyala 2 

Geneina 2 

Kosti 1 

Kassala 1 

1,788,237 

85% 

No 

No 

3G+ (GSM) 

Sudani 

Khartoum 120 

Madani 25 

Fasher 3 

Nyala 3 

Geneina 3 

Kosti 1 

Kassala 1 

3,000,000 

80 % 

No 

No 

3.75G (CDMA) 

 

 

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