Vanuatu - 2 Logistics Infrastructure
Vanuatu Logistics Infrastructure
Airports: There are three main airports in Vanuatu: Bauerfield International Airport on Efate Island, Santo International Airport on Espiritu Santo Island and Whitegrass Airport on Tanna Island. All three international airports have a fuel depot for refuelling.
Ports: There are two international ports in Vanuatu: Port of Port Vila on Efate Island and the Port of Luganville on Espiritu Santo Island. The Port of Port Vila is the principal port and consists of the Main International Wharf and Lapetasi Wharf. The Main International Wharf handles cruise ships and oil tankers and Lapetasi Wharf handles international cargo vessels. The Port of Luganville handles dry and wet cargoes. Both ports are managed by the Department of Ports and Marine.
Storage: During the 2023 response to tropical cyclones Judy and Kevin, the NDMO used the EX-FOL Indoor Sports Facility as the warehouse for storing relief items (food and non-food items). The Facility is fenced and has enough space to also store a few 20 ft containers.
Vanuatu - 2.1 Port Assessment
There are two international ports in Vanuatu: Port of Port Vila in Efate Island (Shefa Province) and the Port of Luganville in Espiritu Santo Island (Sanma Province). The Port of Port Vila is the principal port and consists of one multipurpose wharf to handle cruise ships and oil tankers and the newly constructed Lapetasi wharf which handles international cargo vessels. A smaller wharf is still under construction, and it will cater for domestic inter-island cargo carriers.
The Port of Luganville handles dry and wet cargoes. The port is government-owned and is known for the import of general goods and oils and the export of fish, beef and copra. The Port of Luganville has facilities for accommodating cruise ships and oil tankers carrying crude oil.
Vanuatu has four ports that offer customs and immigration clearance to yachts: Port of Port Vila on Efate, Port of Luganville on Espiritu Santo, Sola Port on Vanua Lava and Port Resolution on Tanna.
Besides the ports, cruise ships can also moor at the anchorage near the Mystery islands and close to Champagne Beach. During diving season (April to June), vessels can moor at Pangi in Penama Province.
Vanuatu - 2.1.1 Port of Port Vila
Port Overview
The Port of Port Vila on Efate Island, Shefa Province is the principal port in Vanuatu. It consists of the Main International Wharf and Lapetasi International Wharf. The Main International Wharf handles cruise ships and oil tankers and Lapetasi Wharf handles international cargo vessels. A smaller dock currently handles domestic cargo carriers. A larger domestic wharf is currently being built beside the Lapetasi International Wharf.
Port website: N/A
Key port information may also be found at: https://www.maritime-database.com/port.php?pid=1594
Port Location and Contact |
|
---|---|
Country |
Vanuatu |
Province or District |
Port Vila, Shefa Province |
Nearest Town or City with Distance from Port |
Port Vila 11.5 km |
Port's Complete Name |
Port of Port Vila |
Latitude |
-17.75534 |
Longitude |
168.30601 |
Managing Company or Port Authority
|
Department of Ports and Marine Ifira Wharf and Stevedoring |
Management Contact Person |
Department of Ports and Marine P: +678 22339 / 33600 F: +678 22475 Ifira Wharf and Stevedoring P: +678 22929 F: +678 25351 |
Nearest Airport and Airlines with Frequent International Arrivals/Departures |
Bauerfield International Airport – approx. 12 km from port
|
Port Picture
-
Lapetasi International Wharf
-
Main International Wharf
-
Container Storage
-
Ifira Port Development Services
-
Biosecurity Vanuatu Wharf Office
-
Customs Wharf Office
Aerial view of Lapetasi International Wharf (left) and the Main International Wharf (right)
Warehouse at the Main International Wharf
Description and Contacts of Key Companies
Vanuatu Maritime Safety Authority: Ensures the safety of all vessels and passengers on international and domestic vessels. Ensure the effective regulation of ports and port facilities through the promotion of efficient and safe port operations and the protection of rights of port users to access ports and port facilities.
Department of Ports and Marine: The Department of Ports and Marine has jurisdiction over the two commercial harbours in Vanuatu: Port Vila on Efate and Luganville on Espiritu Santo. The Department is responsible for the implementation of the Shipping and Ports Act which regulates Vanuatu’s ports of entry, internal ports, the role of harbourmasters who oversee the ports and additional related aspects of maritime operations.
Ifira Port Development Services (IPDS): Responsible for all stevedoring activities at the Lapetasi International Wharf.
Vanuatu Customs & Inland Revenue (Border Control): Execute and enforce relevant laws and regulations to protect the welfare of Vanuatu by boarding international crafts (air and sea) to assess the risk of possible threat through our borders, maintaining the level of compliance to relevant laws and regulations, and providing clearance for entry, coast-wise movement, and departure.
Biosecurity Vanuatu (Border Control): Mandated to protect Vanuatu from the introduction of harmful exotic and invasive plant and animal pests and diseases. Biosecurity Vanuatu’s sea port operation is to ensure that all sea going crafts, people, and goods do not bring with them organisms that can affect the livelihood and the environment of the people of Vanuatu. Biosecurity Vanuatu has offices in Port Vila (Post Office, Bauerfield International Airport and Main International Wharf) on Efate Island and in Luganville on Espiritu Santo Island.
For more information on port contacts, please see the following link: 4.4 Port and Waterways Companies Contact List.
Port Performance
The port is currently not congested in terms of ships berthing. Containers continue to be offloaded and empty containers shipped back so there is a steady movement of containers through Lapetasi International Wharf.
At the Main International Wharf, cruise ships normally dock for a day and depart by 1700 hours while gas and oil tankers can stay up to 1.5 days depending on the rate of fuel discharge.
During an emergency response, humanitarian cargo is prioritised for offloading and clearance and the Department of Ports and Marine works closely with the National Disaster Management Office (NDMO) and Customs to clear humanitarian cargo efficiently. During an emergency response, the Main International Wharf can be used by foreign military assets and personnel.
Seasonal Constraints |
||
---|---|---|
|
Occurs |
Time Frame |
Rainy Season |
Yes |
From November to April |
Major Import Campaigns |
No |
N/A |
Other Comments |
N/A |
Handling Figures for 2022 for Lapetasi International Wharf |
|
---|---|
Vessel Calls |
69 |
Container Traffic (TEUs) |
Information not available |
Handling Figures for 2022 for Main International Wharf |
|
---|---|
Cruise ships |
20 |
Gas and oil tankers |
17 |
Discharge Rates and Terminal Handling Charges
For information on port rates and charges, please see the following:
-
Wharfage, light, pilot, etc fees are paid to Department of Ports and Marine. Refer to 4.4 Port and Waterways Companies Contact List for contact details.
-
Discharge rates and terminal handling charges are paid to Ifira Wharf and Stevedoring. Refer to 4.4 Port and Waterways Companies Contact List for contact details.
Berthing Specifications
Main International Wharf |
Quantity |
Length (m) |
Maximum Draft (m) |
Comments |
---|---|---|---|---|
Conventional Berth |
1 |
220 m |
10 m along side |
Main wharf shears off to around 20 m with a 10 m wide apron |
Container Berth |
N/A |
N/A |
N/A |
|
Silo Berth |
N/A |
N/A |
N/A |
|
Berthing Tugs |
1 |
N/A |
N/A |
|
Water Barges |
N/A |
N/A |
N/A |
|
Lapetasi International Wharf |
Quantity |
Length (m) |
Maximum Draft (m) |
Comments |
---|---|---|---|---|
Conventional Berth |
N/A |
N/A |
N/A |
|
Container Berth |
1 |
200 m |
13 m along side |
|
Silo Berth |
N/A |
N/A |
N/A |
|
Berthing Tugs |
1 |
N/A |
N/A |
|
Water Barges |
N/A |
N/A |
N/A |
|
No infrastructure was built at the Lapetasi International Wharf to discharge fuel from tanker vessels. Gas and oil tankers continue to berth at the Main International Wharf to discharge fuel and gas. Note that it is possible to refuel ships at both international wharves.
Port Handling Equipment
Is the port equipment managed by the government or privately? The port equipment is managed by IPDS which is a privately owned company. IPDS manages all the port handling equipment, and they have an office at Lapetasi International Wharf. Port handling equipment available at the wharf include 45-tonne full reach stackers and 10-tonne empty reach stackers.
Equipment |
Available
|
Total Quantity and Capacity Available |
Comments on Current Condition and Actual Usage |
---|---|---|---|
Dockside Crane |
No |
N/A |
|
Container Gantries |
No |
N/A |
|
Mobile Cranes |
No |
N/A |
|
Reachstackers |
Yes |
4 |
2 x 45 tonne full reachstackers – 5 high over 3 rows. For 20- and 40-foot containers. 2 x 10 tonne empty reachstackers for empties that can stack 6 high. |
RoRo Tugmaster (with Trailer) |
No |
N/A |
|
Grain Elevator with Bagging Machines |
No |
N/A |
|
Transtainer |
No |
N/A |
|
Forklifts |
Yes |
8 x forklifts various SWL 3 tonne maximum |
|
Container Facilities
Lapetasi International Wharf can handle approximately 4,500 containers on the wharf at any one time. IPDS is the only company in Port Vila with any stevedoring capacity and has a long-term agreement with the Government of Vanuatu to manage the stevedoring and cargo handling.
Lapetasi International Wharf Facilities |
||
---|---|---|
Facilities |
20 ft |
40 ft |
Container Facilities Available |
Yes |
Yes |
Container Freight Station (CFS) |
N/A |
N/A |
Refrigerated Container Stations |
Yes |
Yes |
Other Capacity Details |
N/A |
N/A |
Daily Take Off Capacity |
320 in total for both 20 ft and 40 ft |
|
Number of Reefer Stations |
34 |
Information not available |
Emergency Take-off Capacity |
N/A |
N/A |
Off take Capacity of Gang Shift |
Information not available |
Information not available |
Lapetasi International Wharf can handle approximately 4,500 containers on the wharf at any one time with a 10-day dwell time.
Customs Guidance
Customs and Biosecurity have small offices located at the Main International Wharf for container releases. All customs and biosecurity release paperwork and payment of storage and handling fees must be provided to IPDS before bookings can be made for container movement from the wharf.
Sea freight clearance at the Port of Port Vila is done electronically through ASYCUDA.
Documents required by Customs for clearance of relief items:
-
Tax exemption letter from the NDMO
-
Commercial invoices
-
Freight statements
-
Other charges statements
-
Packing lists
-
Bill of Ladings
-
Cargo manifest
-
Sanitary or phytosanitary certificate (where required)
Important to note that when sending relief items, only relief items are to be included in the package, packing list, bill of lading, tax exemption letter from NDMO, etc. No personal items are to be included as personal items are not tax exempt.
During peacetime, goods must be cleared from customs control within two months from the date of arrival of the goods. After two months, the goods may be seized by Customs and forfeited to the Government of Vanuatu.
Contact details:
Customs Lapetasi Wharf
P: +678 22862 / 33590
E: customsborder@vanuatu.gov.vu
Reference: https://customsinlandrevenue.gov.vu/
For more information on customs in Vanuatu, please see the following link: 1.3 Customs Information.
Terminal Information
MULTIPURPOSE TERMINAL
The Lapetasi International Wharf is a multipurpose cargo wharf for international shipping vessels. There is a large container storage facility within the premises and space for bonded, LCL and break-bulk cargo. Ro-Ro facilities are available, when needed.
GRAIN AND BULK HANDLING
The port is not equipped to handle bulk grain. There are no companies available for bagging and no silo storage facilities.
MAIN STORAGE TERMINAL
The Lapetasi International Wharf includes a break bulk cargo warehouse and 3.5 hectares allocated for different sized cargo. A 600 m2 bonded warehouse is also available for LCL and bonded cargo.
The Main International Wharf has space for containers, but this is reserved for containers seized by Customs.
Storage Type |
Number of Storage Facilities |
Area (m2) |
---|---|---|
Bagged Cargo |
1 |
|
Refrigerated Cargo |
34 reefer stations |
|
General Cargo |
Lapetasi Int. Wharf – 1 Main Int. Wharf - 1 |
|
Stevedoring
IPDS is the only company in Port Vila with any stevedoring capacity and has a long-term agreement with the Government of Vanuatu to manage the stevedoring and cargo handling.
Hinterland Information
IPDS has two straddle trucks of 20 mt capacity for movement of 20- and 40-foot containers.
Apart from IPDS, only licensed customs brokers and transporters can access the Lapetasi International Wharf for container deliveries / returns.
Port Security
The Department of Ports and Marine is responsible for security at the Main International Wharf. IPDS is responsible for security at the Lapetasi International Wharf.
Main International Wharf Security |
|
---|---|
ISPS Compliant |
No |
Current ISPS Level |
1 |
Police Boats |
Yes, on request |
Fire Engines |
No, not stationed at the wharf |
Lapetasi International Wharf Security |
|
---|---|
ISPS Compliant |
No |
Current ISPS Level |
1 |
Police Boats |
Yes, on request |
Fire Engines |
No, not stationed at the wharf |
Vanuatu - 2.1.2 Port of Luganville, Santo
Port Overview
The Port of Luganville is located on the south-eastern coast of Espiritu Santo Island in Sanma Province. The port is used for transhipment of beef, fish, cacao and copra (dried coconut) and import of general goods and oils. The port is government-owned and can also accommodate cruise ships and tankers. The draft at the Port of Luganville is deeper than at the Port of Port Vila.
Adjacent to the Port of Luganville is the Samansen Wharf which handles domestic ships and ferries. The Samansen Wharf can handle only one cargo ship at a time.
There are two other ports in Luganville which are also used for domestic sea travel:
-
Ifira Santo Wharf
-
Melcoffee Wharf
Port website: N/A
Key port information may also be found at: https://www.maritime-database.com/port.php?pid=3712
Port Location and Contact |
|
---|---|
Country |
Vanuatu |
Province or District |
Espiritu Santo, Sanma Province |
Nearest Town or City with Distance from Port |
Luganville 1.9 km |
Port's Complete Name |
International Wharf |
Latitude |
-15.51494 |
Longitude |
167.188 |
Managing Company or Port Authority
|
Port Authority – Department of Ports and Marine Stevedoring – Northern Islands Stevedoring Company Limited (NISCOL) |
Management Contact Person |
Department of Ports and Marine P: +678 36033 Harbour Master – Capt. Terry Ngwele: +678 33790; 7783338; 5728816 (tngwele@vanuatu.gov.vu) NISCOL P: +678 36084 CEO – Hollingsworth Ala Ngwele: +678 36084; 7777124 |
Nearest Airport and Airlines with Frequent International Arrivals/Departures |
Santo International Airport, Luganville
|
Port Picture
-
Luganville International Wharf
-
Customs
-
Container Storage
-
Cruise Ship Terminal
-
Samansen Domestic Wharf
View from the Cruise Ship Terminal
Description and Contacts of Key Companies
Department of Ports and Marine: The Department of Ports and Marine has jurisdiction over the two commercial harbours in Vanuatu: Port Vila on Efate and Luganville on Espiritu Santo. The Department is responsible for the implementation of the Shipping and Ports Act which regulates Vanuatu’s ports of entry, internal ports, the role of harbourmasters who oversee the ports and additional related aspects of maritime operations.
Northern Islands Stevedoring Company Limited (NISCOL): A stevedoring company which is responsible for all stevedoring services at the Port of Luganville. NISCOL handles loading and offloading of international cargo, storage and movement of cargo (containers) to delivery sites on Espiritu Santo.
Vanuatu Customs & Inland Revenue (Border Control): Execute and enforce relevant laws and regulations to protect the welfare of Vanuatu by boarding international crafts (air and sea) to assess the risk of possible threat through our borders, maintaining the level of compliance to relevant laws and regulations, and providing clearance for entry, coast-wise movement, and departure.
Biosecurity Vanuatu (Border Control): Mandated to protect Vanuatu from the introduction of harmful exotic and invasive plant and animal pests and diseases. Biosecurity Vanuatu’s sea port operation is to ensure that all sea going crafts, people, and goods do not bring with them organisms that can affect the livelihood and the environment of the people of Vanuatu. Biosecurity Vanuatu has offices in Port Vila (Post Office, Bauerfield International Airport and Main International Wharf) on Efate Island and in Luganville on Espiritu Santo Island.
For more information on port contacts, please see the following link: 4.4 Port and Waterways Companies Contact List.
Port Performance
Live port performance can be found at the following link: https://www.fleetmon.com/ports/luganville-santo_vusan_9837/?language=en
Designed with a 360m long wharf apron, the Port of Luganville can berth a 30,000-dead-weight tonnage cargo ship or a 100,000 GT cruise ship.
The port is currently not congested but there are times when congestion occurs. During an emergency, there is an established priority for humanitarian cargo.
Seasonal Constraints |
||
---|---|---|
|
Occurs |
Time Frame |
Rainy Season |
Yes |
November to April |
Major Import Campaigns |
No |
N/A |
Other Comments |
N/A |
Handling Figures for 2022 |
|
---|---|
Vessel Calls |
31 |
Container Traffic (TEUs) |
5,024 |
Handling Figures Bulk and Break Bulk for 2022 |
|
---|---|
Bulk (MT) |
55,109 RT |
Break bulk (MT) |
9,069 mt |
Discharge Rates and Terminal Handling Charges
Berthing Specifications
Type of Berth |
Quantity |
Length (m) |
Maximum Draft (m) |
Comments |
---|---|---|---|---|
Conventional Berth |
1 |
360 m |
20 m |
30 m wide apron |
Container Berth |
1 |
360 m |
20 m |
30 m wide apron |
Silo Berth |
N/A |
N/A |
N/A |
|
Berthing Tugs |
1 |
N/A |
N/A |
|
Water Barges |
N/A |
N/A |
N/A |
|
The port is the deepest in the Pacific at 20 m with approximately 12 m at the wharf front.
The wharf can handle 40 mt per m3 loading.
Port Handling Equipment
The management and handling of the port is contracted to NISCOL. There are no cranes or gantries available. Ships arriving at the port must be equipped with own crane at a capacity of minimum 38 mt. No tined machines. There is one crane for hire – 70 mt grove – owned by a Chinese company at Velit Bay.
Equipment |
Available
|
Total Quantity and Capacity Available |
Comments on Current Condition and Actual Usage |
---|---|---|---|
Dockside Crane |
No |
N/A |
|
Container Gantries |
No |
N/A |
|
Mobile Cranes |
No |
N/A |
|
Reachstackers |
No |
N/A |
|
RoRo Tugmaster (with Trailer) |
No |
N/A |
|
Grain Elevator with Bagging Machines |
No |
N/A |
|
Transtainer |
No |
N/A |
|
Forklifts |
Yes |
|
|
Container Facilities
The Port of Luganville has capacity for about 1,000 TEU’s at the container freight station with 18 reefer connections.
International Wharf Facilities |
||
---|---|---|
Facilities |
20 ft |
40 ft |
Container Facilities Available |
Yes |
Yes |
Container Freight Station (CFS) |
Yes |
Yes |
Refrigerated Container Stations |
Yes |
Yes |
Other Capacity Details |
N/A |
|
Daily Take Off Capacity |
Information not available |
|
Number of Reefer Stations |
18 |
18 |
Emergency Take-off Capacity |
Information not available |
|
Off take Capacity of Gang Shift (Containers per Shift) |
Information not available |
Customs Guidance
There is a Customs office at the wharf. It is located within the Cruise Ship Terminal Building. Opening hours: 08:00am to 05:00pm (Monday to Friday).
Sea freight clearance at the Port of Luganville is done electronically through ASYCUDA.
Documents required by Customs for clearance of relief items:
-
Tax exemption letter from the National Disaster Management Office (NDMO)
-
Commercial invoices
-
Freight statements
-
Other charges statements
-
Packing lists
-
Bill of Ladings
-
Cargo manifest
-
Sanitary or phytosanitary certificate (where required)
Important to note that when sending relief items, only relief items are to be included in the package, packing list, bill of lading, tax exemption letter from NDMO, etc. No personal items are to be included as personal items are not tax exempt.
During peacetime, goods must be cleared from customs control within two months from the date of arrival of the goods. After two months, the goods may be seized by Customs and forfeited to the Government of Vanuatu.
Contact details:
Customs Santo International Wharf
P: +678 33780
VoIP: 6514
E: customssanto@vanuatu.gov.vu
Reference: https://customsinlandrevenue.gov.vu/
For more information on customs in Vanuatu, please see the following link: 1.3 Customs Information.
Terminal Information
MULTIPURPOSE TERMINAL
The International Wharf at Luganville is managed by NISCOL. The port has one berth that is shared by international cargo vessels and cruise ships.
Pacific Petroleum Company has their own port installation for unloading fuel tankers directly into their storage facilities.
Ro-Ro facilities are available, if needed.
GRAIN AND BULK HANDLING
The port is not equipped to handle bulk grain. There are no companies available for bagging and no silo storage facilities.
MAIN STORAGE TERMINAL
The main storage located on the wharf is about 1,000 m2 in size and is the custom and quarantine warehouse. The storage has capacity for approximately 500 bulker bags at 1.2 m2 (stacked 3 bags high).
There are also two large copra warehouses at the wharf, but these are generally always full. They can hold up to 2,500 tonnes of copra.
The Cruise Ship Terminal may not be appropriate to be used for storage during an emergency as it now houses offices for customs, biosecurity and Department of Ports and Marine. If relief supplies were to be stored at the terminal, it would be difficult for NDMO staff to control access.
Storage Type |
Number of Storage Facilities |
Area (m2) |
---|---|---|
Bagged Cargo |
1 |
1,000 m2 |
Refrigerated Cargo |
18 reefer stations |
N/A |
General Cargo |
1 |
1,000 m2 |
Stevedoring
NISCOL is the only stevedoring company in Espiritu Santo. They handle:
-
Export and import containers;
-
Transit of containers and handling;
-
Transhipment of containers; and
-
Transportation of 20- and 40-foot containers.
Hinterland Information
NISCOL has the following equipment:
-
3 x 35 mt mega forklift
-
1 x 18 mt forklift
-
4 x 3.5 mt forklift
-
2 x sidelifters (20 ft and 40 ft)
Port Security
Port security is facilitated by the Department of Ports and Marine. NISCOL also provides their own security for the port.
International Wharf Security |
|
---|---|
ISPS Compliant |
No |
Current ISPS Level |
1 |
Police Boats |
1 available on request |
Fire Engines |
No, not stationed at the wharf |
Vanuatu - 2.1.3 Port of Lenakel
Port Overview
The Port of Lenakel is a domestic port and receives local ships / ferries weekly. Local landing crafts like MV Touaraken III, MV Kiwi Trader, Tiwi Trader and Young Blood can anchor at the wharf. Swells in Tanna are usually high so ships must take precaution when approaching and when anchored at the port.
The Port facilities include an office for Lenakel Wharf & Stevedoring, a building for storage and a restroom and bathroom.
Port website: N/A
Key port information may also be found at: http://www.maritime-database.com
Port Location and Contact |
|
---|---|
Country |
Vanuatu |
Province or District |
Tafea Province |
Nearest Town or City with Distance from Port |
Lenakel Town (Wharf is located within the town vicinity) |
Port's Complete Name |
Lenakel Wharf |
Latitude |
-19.5328 |
Longitude |
169.2660 |
Managing Company or Port Authority |
Information not available |
Management Contact Person |
Information not available |
Nearest Airport and Airlines with Frequent International Arrivals/Departures |
Whitegrass Airport
|
Port Picture
-
Lenakel Wharf
-
Lenakel Wharf & Stevedoring
-
Wharf Storage
-
Restroom/Bathroom
-
Potential Mobile Storage Unit site
Conventional berth at Port of Lenakel
Description and Contacts of Key Companies
Vanuatu Maritime Safety Authority – Ensures the safety of all vessels and passengers on international and domestic vessels. Ensures the effective regulation of ports and port facilities through the promotion of efficient and safe port operations and the protection of rights of port users to access ports and port facilities.
Lenakel Wharf & Stevedoring – Responsible for receiving ships at the port. Shipping companies inform Lenakel Wharf & Stevedoring when they are enroute to the port and estimated time of arrival.
For more information on port contacts, please see the following link: 4.4 Port and Waterways Companies Contact List.
Port Performance
The port is currently not congested and there is an established priority for humanitarian cargo. The port receives only landing crafts and not container ships. The port is usually clear when each ship arrives so waiting time is minimal.
Seasonal Constraints |
||
---|---|---|
|
Occurs |
Time Frame |
Rainy Season |
Yes |
November to April |
Major Import Campaigns |
No |
N/A |
Other Comments |
N/A |
Handling Figures for 2022 |
|
---|---|
Vessel Calls |
40 |
Container Traffic (TEUs) |
Does not receive containers |
Discharge Rates and Terminal Handling Charges
Berthing Specifications
Type of Berth |
Quantity |
Length (m) |
Maximum Draft (m) |
Comments |
---|---|---|---|---|
Conventional Berth |
1 |
56.5 m |
Information not available |
Seas around the berth are generally rough |
Container Berth |
N/A |
N/A |
N/A |
|
Silo Berth |
N/A |
N/A |
N/A |
|
Berthing Tugs |
N/A |
N/A |
N/A |
|
Water Barges |
N/A |
N/A |
N/A |
|
Port Handling Equipment
Is the port equipment managed by the government or privately? There is no port equipment available at the wharf. Ships that dock at the wharf bring their own handling equipment like forklifts.
Equipment |
Available
|
Total Quantity and Capacity Available |
Comments on Current Condition and Actual Usage |
---|---|---|---|
Dockside Crane |
No |
N/A |
N/A |
Container Gantries |
No |
N/A |
N/A |
Mobile Cranes |
No |
N/A |
N/A |
Reachstacker |
No |
N/A |
N/A |
RoRo Tugmaster (with Trailer) |
No |
N/A |
N/A |
Grain Elevator with Bagging Machines |
No |
N/A |
N/A |
Transtainer |
No |
N/A |
N/A |
Forklifts |
No |
N/A |
N/A |
Customs Guidance
The Port of Lenakel currently only handles local cargo so there is no customs agent at the wharf.
For more information on customs in Vanuatu, please see the following link: 1.3 Customs Information.
Terminal Information
MULTIPURPOSE TERMINAL
There is no multipurpose terminal.
GRAIN AND BULK HANDLING
There is no grain and bulk handling at the Port of Lenakel.
MAIN STORAGE TERMINAL
There is a storage facility at the port which can be used as storage during an emergency response.
Storage Type |
Number of Storage Facilities |
Area (m2) |
---|---|---|
Bagged Cargo |
1 |
10 m x 4 m |
Refrigerated Cargo |
0 |
|
General Cargo |
1 |
10 m x 4 m |
Stevedoring
Ships that dock at the port bring their own port handling equipment like forklifts and the ship’s crew carry out all stevedoring activities as necessary. Passengers are responsible for offloading their own cargo.
Hinterland Information
Cargo owners are responsible for moving their cargo in and out of the port.
Port Security
There are two security guards who take turns looking after the port between 2100 and 0500 hours daily. The area where the office, storage and restroom/bathroom are located is fenced and the gate is closed when the port is not in use.
Security |
|
---|---|
ISPS Compliant |
No |
Current ISPS Level |
1 |
Police Boats |
No |
Fire Engines |
No |
Vanuatu - 2.2 Aviation
There are three international airports in Vanuatu:
-
Efate Island (Port Vila): Bauerfield International Airport
-
Espiritu Santo Island: Santo International Airport
-
Tanna Island: Whitegrass Airport
Key airport information may also be found at: http://worldaerodata.com/
Airports Vanuatu Limited (AVL) is the agency responsible for managing the three internationally accredited airports in Vanuatu. Scope of responsibilities include upgrading the international airports, ensuring the safety and security of aircrafts and passengers, providing all air traffic control, aviation security, aviation rescue firefighting, navigation and communications services to full international ICAO standards and training Ni-Vanuatu personnel in aviation skills.
For more information on government agency and airport company contact information, please see the following links: 4.1 Government Contact List and 4.5 Airport Companies Contact List.
Airport |
Bauerfield, Efate |
Santo, Espiritu Santo |
Whitegrass, Tanna |
---|---|---|---|
Regulations |
Civil Aviation Rule sections 139/140 and ICAO Standards and Recommended Practices are complied with at all times. |
Civil Aviation Rule sections 139/140/171/172 are complied with at all times. |
Civil Aviation Rule section 139 is complied with at all times. |
Aircraft capacity |
|
|
|
Operations |
Operation ensures terminal performs its function by utilizing two operational units – Housekeeping and Customer Service – and covers oversight on Security via the services of Aviation Security. Fire category 7. |
ARFFS shift on CAT 6, Technical Services, Flight Information Service, AVSEC and Housekeeping Unit. |
Operates ARFFS shift on CAT 4 and Housekeeping Unit. |
Apart from the three international airports, there are 24 other landing strips, but these are managed by the Public Works Department within the Ministry of Infrastructure and Public Utilities. Agents may be appointed by Public Works to maintain the airstrips.
Following natural disasters such as tropical cyclones, volcanic eruptions, ashfall, etc, landing strips must be cleared for operations before flights can resume and these may take a few weeks. National situation reports issued by the National Disaster Management Office during an emergency response will indicate the status of landing strips around the country.
Procedures for Foreign Registered Aircraft
For an aircraft intending to stay and operate in Vanuatu one month or more, registration is required from the Civil Aviation Authority of Vanuatu (CAAV).
Civil Aviation Department, Ministry of Infrastructure and Public Utilities:
Tel: +678 22819
Fax: +678 23783
Email: civav@vanuatu.com.vu
Website: www.airports.vu
For an emergency medivac aircraft arriving, a 24-hour notification must be provided to Airports Vanuatu Limited (AVL) for landing approval.
For aircrafts arriving to assist with national emergencies, a 72-hour notification must be provided to AVL for landing approval. The absolute minimum is 24 hours. This applies to military aircrafts, maritime patrol aircrafts, cargo planes delivering relief supplies and dignitaries.
Non-Scheduled International Flights
Step 1: Request for landing approval
Request for landing approval to the Flight Approval Office via email to:
-
GM-OPS: gmops@airports.vu
Step 2: Choose a ground handling agent
Choose a ground handling agent who will assist you with the required steps - aircraft approval, aircraft arrival and departure times, apron marshalling, parking, customs, immigration, biosecurity and fee payments:
-
Vanuatu Terminal Services: rwane@vts.vu; jsam@vts.vu
-
Air Vanuatu Operations: rhaoul@airvanuatu.vu
Step 3: Provide your flight information
The Flight Approval Office will require you to provide the following information:
-
Aircraft type and registration
-
Aircraft call sign (if any) or use registration
-
Aircraft operator details
-
Arrival and departure aerodromes
-
Estimated arrival time and date
-
Estimated departure time and date
-
Purpose of flight: humanitarian assistance, technical stop, business, etc
Step 4: Calculate your charges
-
Aerodrome charges:
Aircraft Category |
Weight |
Rate per 1,000 kg (or part thereof) |
---|---|---|
1 |
Below 20,000 kg |
VUV 385.00 |
2 |
20,001 kg to 60,000 kg |
VUV 533.50 |
3 |
Over 60,001 kg |
VUV 803.00 |
-
Flight approval: VUV 5,000
-
Landing charges outside daylight hours: VUV 16,500
-
Air navigation service charge: VUV 50 per 1,000 kg or part thereof
-
ATS service outside operating hours of watch: VUV 20,000
-
Aircraft parking:
Parking Time |
Rate |
---|---|
First 12 hours |
Free |
12 to 48 hours |
14% of standard landing fee per hour |
More than 48 hours |
VUV 2,000 per day |
-
Departing passengers: VUV 3,400 per person
-
Ground handling and border control services have their own fee schedule. For more details, please contact them directly.
Step 5: Make your payment
All charges payable on arrival and prior to departure must be paid by the pilot in command of the aircraft to the ground handler or authorised AVL officer at the airport, unless by prior arrangement.
Runways
The runways across the 27 airports vary in size and surface. Most islands are only capable of receiving BN-2 Islander / twin otters, while others may handle an ATR aircraft.
Infrastructure
-
Most airstrips do not have lighting, air traffic control or navigation aids, firefighting equipment or perimeter fencing. It is land by sight only, so bad weather may prevent landings.
-
Air Vanuatu provides ground handling and a check-in agent for its flights only.
-
The terminal building in most airstrips may consist of a building with a set of scales and a small baggage trolley.
Fuel Service Charges
Fuel services are not readily available for unscheduled flights. It is important for emergency response aircrafts to order fuel supplies several days in advance in Vanuatu.
Refuelling services for aircrafts are only available in Port Vila and Espiritu Santo. All aircrafts must carry enough fuel to return to these locations to refuel. There is a fuel depot at Whitegrass Airport, but refuelling service is only available for the Twin Otter and BN-2 Islander.
The Air Vanuatu domestic flight route map below depicts all services that start and finish in either Santo or Port Vila.
Find below the estimated cost of jet fuel as at 19 July 2023.
Fuel |
Price per 200 litre drum |
---|---|
JET A1 |
VUV 12,857 (US$ 109.40) |
AVGAS |
VUV 50,522 (US$ 430.00) |
Vanuatu - 2.2.1 Bauerfield International Airport
Airport Overview
Bauerfield International Airport is the largest airport in Vanuatu and serves as the hub for Vanuatu’s flag carrier airline, Air Vanuatu. The airport runway has the capability and length to accept jets up to the Airbus A330.
During busy season, the international departure area, which has about 300 seats, is usually crowded when two to three international flights depart simultaneously. Also, since there is only one baggage carrier belt in the International Arrivals area, it becomes very crowded when more than one international flight arrives at the same time. The Arrivals area currently has space for about 200 people.
Airport Location and Contact |
|
---|---|
Country |
Vanuatu |
Province or District |
Port Vila, Efate Island, Shefa Province |
Nearest Town or City |
Port Vila 6.4 km |
Airport’s Complete Name |
Bauerfield International Airport |
Latitude |
-17.69917 |
Longitude |
168.3197 |
Elevation (ft and m) |
68 ft |
IATA Code |
VLI |
ICAO Code |
NVVV |
Managing Company or Airport Authority |
Airports Vanuatu Limited |
Management Contact Person |
Kevin Abel General Manager Operations P: +678 25111 M: +678 5547402 |
Open From (hours) |
First scheduled flight of the day |
Open To (hours) |
Last scheduled flight of the day |
Airport Picture
-
Customs Facility
-
Cargo Terminal
-
International Terminal
-
Domestic Terminal
-
Carpark
-
Fuel Facility
-
Air Vanuatu Hangar
Description and Contacts of Key Companies
-
Airports Vanuatu Limited (AVL): AVL is a public company and is the owner and operator of the Bauerfield International Airport. With an employee base of about 60, AVL’s mandate is to deliver safe, secure and compliant aviation at their airports in Vanuatu.
-
Civil Aviation Authority of Vanuatu (CAAV): CAAV is a statutory body under the Ministry of Infrastructure and Public Utilities which oversees all aspects of Vanuatu’s civil aviation system including regulating access to all airports. CAAV provides regulatory services on aviation security and safety standards in Vanuatu and is also the primary regulator of autonomous flying drone operations within Vanuatu airspace.
-
Vanuatu Terminal Services (VTS): VTS is a subsidiary company of AVL and is a private company incorporated under the Vanuatu Companies Act. VTS services include ground handling, cargo handling and storage, aircraft engineering, freight forwarding, custom brokerage and luggage storage.
-
Air Vanuatu: National airline and operates domestic and international flights to and from Santo International Airport. Services includes ground handling, cargo handling and storage, aircraft engineering, freight forwarding and luggage storage for its flights.
-
Customs and Inland Revenue (Border Control): Execute and enforce relevant laws and regulations to protect the welfare of Vanuatu. Facilitation of cargo clearance and collection of revenue on import duties, VAT and Excise tax at the borders and ports of entry.
For more information on airport contacts, please see the following link: 4.5 Airport Companies Contact List.
Information on some aviation service providers can be found at: http://www.azfreight.com/
Passenger and Cargo Performance Indicator
Bauerfield International Airport plays a vital role as the capital airport in Port Vila and the core of social and physical exchange in the country. The terminal area was developed by Japan’s grant aid in 1990. The existing terminal building was constructed with a capacity of 240,000 for both international and domestic passengers but the annual passenger volume increased to more than 480,000 in 2019. The number of flights has also increased, and the traffic demand has exceeded the capacity of the terminal facility.
Performance for 2019
|
Per Year |
Per Month |
Per Day |
---|---|---|---|
Total Aircraft Movements |
10,844 |
904 |
Varies |
Total Passengers |
489,416 |
40,785 |
Varies |
Current Activity of the Airport (MT) |
1,125 |
|
|
Current use by Humanitarian Flights (PHAS) |
0 |
|
|
International flights are operated by Air Vanuatu, Virgin Australia, Fiji Airways, Solomon Airlines, Aircalin and Air Niugini. Small jet planes such as B737 and A320 are deployed and ATR-72 propeller-driven aircrafts are operated in neighbouring Noumea and Nadi.
Air cargo at Bauerfield International Airport in 2019 totalled 1,125 tons. The cargo terminal building is large enough to store air cargoes and has a refrigerating room and a monitor room for surveillance cameras. All export cargoes are inspected by an X-ray inspection machine, but import cargoes are not inspected.
Runways
The existing runway is 2,600m long and 45m wide. There are 7.5m wide shoulders on both sides of the runway; therefore, the total width of the runway with the shoulder is 60m. The widths meet ICAO recommendation for Code E class aircrafts such as A330. The pavement has been completely refurbished and reinforced to the strength that a Code E class aircraft can operate twice a week.
Runway |
|
---|---|
Runway Dimensions |
2,600 m x 60 m |
Orientation |
Heading 11/29 |
Surface |
Asphalt |
Helicopter Pad(s)
There is one helipad parking spot at Bauerfield International Airport shared with fixed-wing parking space. There is ample grass space on the opposite side of the runway for helipad landings, if required.
Helipad |
|
---|---|
Present |
Yes |
Largest Helicopter that can land |
No limit |
Width and Length (m) |
N/A |
Surface |
Asphalt or grass |
Airport Infrastructure Details
Customs |
Yes |
JET A-1 fuel |
Yes |
Immigration |
Yes |
AVGAS 100 |
Yes |
Terminal Building |
Yes |
Single Point Refuelling |
Yes |
Passenger Terminal |
Yes |
Air Starter Units |
Yes |
Cargo terminal |
Yes |
Ground Power (mobile) |
Yes |
Pax Transport to Airfield |
N/A |
Ground Handling Services |
Yes |
Control Tower |
Yes |
Latrine Servicing |
Yes |
Weather Facilities |
Yes |
Fire Fighting Category (ICAO) |
7 |
Catering Services |
Yes |
De-icing Equipment |
N/A |
Base Operating Room |
Yes |
Parking Ramp Lighting |
Yes |
Airport Radar |
No |
Approach & Runway Lights |
Yes |
NDB |
Yes |
VOR |
Yes |
ILS |
Yes |
|
|
Airport Operating Details
Operating Details |
|||
---|---|---|---|
Maximum Sized Aircraft that can be Offloaded on Bulk Cargo |
Boeing 737 or C-17 with weight restrictions |
||
Maximum Sized Aircraft that can be Offloaded on Pallet |
Boeing 737 |
||
Total Aircraft Parking Area (m²) |
Large jet aircraft – 1 spot Small jet aircraft – 2 spots Turboprop aircraft – 2 spots |
||
Storage Area (m3 and MT) |
1,000 m2 |
||
Handling Equipment |
|||
Elevators / Hi Loaders |
Yes |
Max Capacity (MT) |
N/A |
Max Height (m) |
N/A |
||
Loading Ramps |
Yes |
||
Other Comments |
|
Customs Guidance
Vanuatu Customs has officers stationed at the Bauerfield International Airport. The Customs Office at the airport is open from 08:00am to 05:00pm. Their tasks include cargo clearance processing, documentary checks on import and export documents, physical examination of imports and exports, receipting of customs duties and taxes on imported goods and regular reporting to the Manager Customs Revenue.
Documents required by Customs for clearance of relief items:
-
Tax exemption letter from the National Disaster Management Office (NDMO)
-
Commercial invoices
-
Freight statements
-
Other charges statements
-
Packing lists
-
Bills of lading
-
Cargo manifest
-
Sanitary or phytosanitary certificate (where required)
-
Airway bills
The role of raising and lodging customs declarations for the clearance of goods is vested on customs agents licensed by Customs. However, regular importers who hold a valid Broker’s license can do their own clearances. For relief items whereby NDMO has received prior advice and full documentation, NDMO will engage Vanuatu Terminal Services for clearance.
Important to note that when sending relief items, only relief items are to be included in the package, packing list/cargo manifest, tax exemption letter from NDMO, etc. No personal items are to be included as personal items are not tax exempt.
Customs have established a standard cargo clearance processing time as follows:
-
Maximum of 3 working days for declaration of goods selected for physical examination – Red Lane
-
Maximum of 2 working days for declaration of goods selected for documentary examination – Yellow Lane
-
5-10 minutes for declarations directly assessed – Green Lane
Physical and documentary examinations are conducted by Customs officials when circumstances of imports and exports pose certain level of risks to the government revenue and border security.
Physical and documentary examinations are done at the point of cargo clearance on red and yellow lanes. Compliance auditing is done post-clearance i.e. after goods are cleared and released from Customs control.
Contact details:
Customs Bauerfield International Airport P: +678 23593 VoIP: 5007 |
Customs Air Cargo P: +678 22566 VoIP: 5007 |
For more information on customs in Vanuatu, please see the following link: 1.3 Customs Information.
Storage Facilities
Warehouse size of 1,000m2 contains a bonded warehouse, heated storage, air-conditioned storage, refrigerated storage, deep freeze, mortuary, animal quarantine, livestock handling, storage for dangerous goods, radioactive goods and large or heavy cargo and an express courier centre.
During TC Pam in 2015, a large 10m x 32m mobile storage unit was constructed in the carpark area. DHL, the cargo logistics handler at the airport, was contracted to manage this temporary warehouse. This was quite successful and should be considered for future large-scale emergencies.
Airfield Costs
NAVIGATION CHARGES
Charges |
Aircraft Weight - MTOW (kg) |
||
---|---|---|---|
|
0 – 20,000 kg |
20,001 - 60,000 kg |
Over 60,001 kg |
Navigation (per journey) |
|
|
|
Landing |
VUV 385.00 |
VUV 533.50 |
VUV 803.00 |
Night Landing |
VUV 16,500 |
||
Night Take-Off |
VUV 16,500 |
||
Parking |
|
||
Handling Charges |
Ground handling and border control services have their own fee schedule. For more details, please contact them directly. |
FUEL SERVICES CHARGES
Fuel services are not readily available for unscheduled flights. It is important for emergency response aircrafts to order fuel supplies several days in advance e.g. for a C-17, the request must be submitted a week in advance of fuel needs. AVL provides 44-gallon drums to store AVGAS and JET A1 fuels.
Refuelling services for aircrafts are only available in Port Vila and Espiritu Santo. All aircrafts must carry enough fuel to return to these locations to refuel.
|
Price per Litre USD - $ |
---|---|
JET A1 |
VUV 215 (USD 1.76) |
AVGAS |
VUV 291 (USD 2.39) |
CARGO TERMINAL CHARGES
Import Charges |
||
---|---|---|
Type of Charge |
Rate USD - $ per kg |
Comments |
Handling Charge |
Forklift usage: VUV 700 (USD 5.90) / kg VUV 1,500 (USD 12.65) / kg VUV 2,000 (USD 16.87) / kg VUV 2,500 (USD 21.09) / kg (Increased by VUV 700 (USD 5.90) for every 500 kg)
Terminal handling charges: VUV 1,100 (USD 9.28) up to 28 kg
VUV 8,000 (USD 67.47) / AWB VUV 2,500 (USD21.09) / AWB |
75 kg – 499 kg 500 kg – 999 kg 1,000 kg – 1,499 kg 1,500 kg – 1,999 kg
Minimum charge per consignment Valuable (VAT incl.) AVI (VAT incl.) |
Break Bulk Fee |
VUV 40 (USD 0.34) / kg |
|
|
VUV 30 (USD 0.25) / kg |
|
Strong Room – per consignment |
Information not available |
|
Cold Storage Fee |
VUV 1,300 (USD 10.96) / hour
VUV 250 (USD 2.11) / hour
VUV 25 (USD 0.21) / kg |
Cool room (special storage) Fridge (special storage) Handling of cargo for cool room storage and removal |
Delivery Outside Normal Working Hours |
Information not available |
|
Import Documentation Fee |
VUV 5,500 (USD 46.39) – VAT incl.
VUV 2,000 (USD 16.87) – VAT incl.
VUV 3,600 (USD 30.36) – VAT incl.
VUV 700 (USD 5.90) – VAT incl. |
Process of imports documents by Master Air Waybill with multiple HAWB Process of imports documents by Master Air Waybill with single HAWB Dummy Air Waybill issuance – per Air Waybill Electronic processing and reporting of manifest to Customs |
Storage per Day |
General cargo, perishable and vaccines: Free
VUV 30 (USD 0.25) / kg
|
Loose freight – up to 24 hours from 2359 hours on the date of check-in Loose freight – beyond free period |
Export |
||
Handling Charges – Un-palletized Cargo |
Terminal handling charges: VUV 1,100 (USD 9.28) up to 28 kg
VUV 40 (USD 0.34) / kg |
Minimum charge per consignment Loose freight |
International Air Waybill |
Information not available |
|
Local Air Waybill |
Information not available |
|
Air Waybill Amendment - Cancellation |
Information not available |
|
Air Waybill Documentation |
Information not available |
|
|
VUV 40 (USD 0.34) / kg |
|
Storage Charges per Day |
General cargo, perishable and vaccines: Free
VUV 30 (USD 0.25) / kg |
General freight lodged within 24 hours prior to uplift or removed prior its scheduled time/flight of departure from the day of check-in (applicable to security-screened cargo only) Storage beyond 24 hours free period (applicable to security-screened cargo only) |
AIR-BRIDGE CHARGES
Passenger air bridge is not used at Bauerfield International Airport.
Security
Security issues are low at Bauerfield International Airport. The airport is fenced and has 24-hour security and camera surveillance.
Inside the international departure area, there is one lane at the airport security inspection area. For security reasons, it is prohibited to take photos, videos or make phone calls at the Customs and airport security inspection area.
Vanuatu - 2.2.2 Pekoa Airport
Airport Overview
Santo International Airport is an airport in Luganville on Espiritu Santo Island. The airport used to be called Santo-Pekoa International Airport until it was renamed in the Vanuatu AIPV amendment released on 16 June 2021. Airports Vanuatu Limited provides aviation services for the airport.
Santo International Airport is the second biggest airport in Vanuatu, but for an international airport it is quite modest in size and structure. The airport has one runway. Cargo / baggage handling are mostly through manual labour.
Airport Location and Contact |
|
---|---|
Country |
Vanuatu |
Province or District |
Espiritu Santo Island, Sanma Province |
Nearest Town or City |
Luganville 4.4 km |
Airport’s Complete Name |
Santo International Airport |
Latitude |
-15.50500 |
Longitude |
167.22000 |
Elevation (ft and m) |
135 ft |
IATA Code |
SON |
ICAO Code |
NVSS |
Managing Company or Airport Authority |
Airports Vanuatu Limited |
Management Contact Person |
Kevin Abel General Manager Operations P: +678 25111 M: +678 5547402 |
Open From (hours) |
First scheduled flight of the day |
Open To (hours) |
Last scheduled flight of the day |
Airport Picture
Description and Contacts of Key Companies
-
Airports Vanuatu Limited (AVL): AVL is a public company and is the owner and operator of the Santo International Airport. With an employee base of about 60, AVL’s mandate is to deliver safe, secure and compliant aviation at their airports in Vanuatu.
-
Civil Aviation Authority of Vanuatu (CAAV): CAAV is a statutory body under the Ministry of Infrastructure and Public Utilities which oversees all aspects of Vanuatu’s civil aviation system including regulating access to all airports. CAAV provides regulatory services on aviation security and safety standards in Vanuatu and is also the primary regulator of autonomous flying drone operations within Vanuatu airspace.
-
Air Vanuatu: National airline and operates domestic and international flights to and from Santo International Airport. Services includes ground handling, cargo handling and storage, aircraft engineering, freight forwarding and luggage storage for its flights.
-
Vanuatu Terminal Services (VTS): VTS is a subsidiary company of AVL and is a private company incorporated under the Vanuatu Companies Act. VTS services include ground handling, cargo handling and storage, aircraft engineering, freight forwarding, custom brokerage and luggage storage for all non-Air Vanuatu flights.
-
Customs and Inland Revenue (Border Control): Execute and enforce relevant laws and regulations to protect the welfare of Vanuatu. Facilitation of cargo clearance and collection of revenue on import duties, VAT and Excise tax at the borders and ports of entry.
For more information on airport contacts, please see the following link: 4.5 Airport Companies Contact List.
Information on some aviation service providers can be found at: http://www.azfreight.com/
Passenger and Cargo Performance Indicator
Performance for 2019
|
Per Year |
Per Month |
Per Day |
---|---|---|---|
Total Aircraft Movements |
1664 |
~ 139 |
~ 4 |
Total Passengers |
115,734 |
9,645 |
317 |
Current use by Humanitarian Flights (PHAS) |
0 |
|
|
International flights are operated by Air Vanuatu, Solomon Airlines and Virgin Australia.
Domestic flights are operated by Air Vanuatu, Air Taxi, Unity Airlines and Belair Airways.
Plane types that can service Santo International Airport: Boeing 737-800, ATR 72-600, ATR 42, twin otter, BN-2 Islander and small private jets
Runways
Runway |
|
---|---|
Runway Dimensions |
1,988 m x 30 m |
Orientation |
12 / 30 |
Surface |
Asphalt |
Helicopter Pad(s)
There is no designated helipad site however, helicopters can land on the fixed wing parking space and there is ample grass area surrounding the runway.
Helipad |
|
---|---|
Present |
Yes |
Largest Helicopter that can land |
No limit |
Width and Length (m) |
N/A |
Surface |
Asphalt and grass |
Airport Infrastructure Details
Customs |
Yes |
JET A-1 fuel |
Yes |
Immigration |
Yes |
AVGAS 100 |
Yes |
Terminal Building |
Yes |
Single Point Refuelling |
Yes |
Passenger Terminal |
Yes |
Air Starter Units |
Yes |
Cargo terminal |
Yes |
Ground Power (mobile) |
Yes |
Pax Transport to Airfield |
No |
Ground Handling Services |
Yes |
Control Tower |
Yes |
Latrine Servicing |
Yes |
Weather Facilities |
Yes |
Fire Fighting Category (ICAO) |
7 |
Catering Services |
N/A |
De-icing Equipment |
N/A |
Base Operating Room |
Yes |
Parking Ramp Lighting |
Yes |
Airport Radar |
No |
Approach & Runway Lights |
Yes |
Non-directional Beacons (NDB) |
|
Very High Frequency Omni-Directional Range (VOR) |
|
Instrument Landing System (ILS) |
|
|
|
Airport Operating Details
Operating Details |
|||
---|---|---|---|
Maximum Sized Aircraft that can be Offloaded on Bulk Cargo |
Boeing 737 or C-17 military aircraft on load restriction |
||
Maximum Sized Aircraft that can be Offloaded on Pallet |
Boeing 737 or C-17 military aircraft on load restriction |
||
Total Aircraft Parking Area (m²) |
4 (1 x ATR and 3 x twin otters at the same time) |
||
Storage Area (m3 and MT) |
There is a small storage area used by Air Vanuatu for their cargo, but it is insufficient for use during an emergency response |
||
Handling Equipment |
|||
Elevators / Hi Loaders |
Will be available by December 2023 |
Max Capacity (MT) |
|
Max Height (m) |
|
||
Loading Ramps |
Available |
||
Other Comments |
|
Customs Guidance
Customs and Biosecurity offices are located close to the airport. The Customs Office is open from 08:00am to 05:00pm. Their tasks include cargo clearance processing, documentary checks on import and export documents, physical examination of imports and exports, receipting of customs duties and taxes on imported goods and regular reporting to the Manager Customs Revenue.
It is recommended to arrange cargo inspections and clearances in advance of the cargo landing.
Documents required by Customs for clearance of relief items:
-
Tax exemption letter from the National Disaster Management Office (NDMO)
-
Commercial invoices
-
Freight statements
-
Other charges statements
-
Packing lists
-
Bills of lading
-
Cargo manifest
-
Sanitary or phytosanitary certificate (where required)
-
Airway bills
The role of raising and lodging customs declarations for the clearance of goods is vested on customs agents licensed by Customs. However, regular importers who hold a valid Broker’s license can do their own clearances. For relief items whereby NDMO has received prior advice and full documentation, NDMO will engage Vanuatu Terminal Services for clearance.
Important to note that when sending relief items, only relief items are to be included in the package, packing list/cargo manifest, tax exemption letter from NDMO, etc. No personal items are to be included as personal items are not tax exempt.
Customs have established a standard cargo clearance processing time as follows:
-
Maximum of 3 working days for declaration of goods selected for physical examination – Red Lane
-
Maximum of 2 working days for declaration of goods selected for documentary examination – Yellow Lane
-
5-10 minutes for declarations directly assessed – Green Lane
Physical and documentary examinations are conducted by Customs officials when circumstances of imports and exports pose certain level of risks to the government revenue and border security.
Physical and documentary examinations are done at the point of cargo clearance on red and yellow lanes. Compliance auditing is done post-clearance i.e. after goods are cleared and released from Customs control.
Contact details:
Customs Santo International Airport P: +678 33781 VoIP: 6517 / 6518 |
Customs Santo Post Office P: +678 33780 VoIP: 6902 |
For more information on customs in Vanuatu, please see the following link: 1.3 Customs Information.
Storage Facilities
There are no storage facilities available at the airport to manage an emergency response situation. A mobile storage unit would need to be erected in the carpark or grassy area beside the airport.
Airfield Costs
NAVIGATION CHARGES
Charges |
Aircraft Weight - MTOW (kg) |
||
---|---|---|---|
|
0 - 20,000 kg |
20,001 - 60,000 kg |
Over 60,000 kg |
Navigation (per journey) |
|
|
|
Landing |
VUV 385.00 |
VUV 533.50 |
VUV 803.00 |
Night Landing |
VUV 16,500 |
||
Night Take-Off |
VUV 16,500 |
||
Parking |
|
||
Handling Charges |
Ground handling and border control services have their own fee schedule. For more details, please contact them directly. |
FUEL SERVICES CHARGES
Fuel services are not readily available for unscheduled flights. It is important for emergency response aircrafts to order fuel supplies several days in advance e.g. for an ATR 72-600 or Boeing 737, the request must be submitted a week in advance of fuel needs. AVL provides a 3,000 L tank to transport fuel from the terminal to the airport.
Refuelling services for aircrafts are only available in Port Vila and Espiritu Santo.
|
Price per Litre USD - $ |
---|---|
JET A1 |
VUV 215 (USD 1.76) |
AVGAS |
VUV 291 (USD 2.39) |
CARGO TERMINAL CHARGES
Import Charges |
||
---|---|---|
Type of Charge |
Rate USD - $ per kg |
Comments |
Handling Charge |
Forklift usage: VUV 700 (USD 5.90) / kg VUV 1,500 (USD 12.65) / kg VUV 2,000 (USD 16.87) / kg VUV 2,500 (USD 21.09) / kg (Increased by VUV 700 (USD 5.90) for every 500 kg)
Terminal handling charges: VUV 1,100 (USD 9.28) up to 28 kg
VUV 8,000 (USD 67.47) / AWB VUV 2,500 (USD21.09) / AWB |
75 kg – 499 kg 500 kg – 999 kg 1,000 kg – 1,499 kg 1,500 kg – 1,999 kg
Minimum charge per consignment Valuable (VAT incl.) AVI (VAT incl.) |
Break Bulk Fee |
VUV 40 (USD 0.34) / kg |
|
|
VUV 30 (USD 0.25) / kg |
|
Strong Room – per consignment |
Information not available |
|
Cold Storage Fee |
VUV 1,300 (USD 10.96) / hour
VUV 250 (USD 2.11) / hour
VUV 25 (USD 0.21) / kg |
Cool room (special storage) Fridge (special storage) Handling of cargo for cool room storage and removal |
Delivery Outside Normal Working Hours |
Information not available |
|
Import Documentation Fee |
VUV 5,500 (USD 46.39) – VAT incl.
VUV 2,000 (USD 16.87) – VAT incl.
VUV 3,600 (USD 30.36) – VAT incl.
VUV 700 (USD 5.90) – VAT incl. |
Process of imports documents by Master Air Waybill with multiple HAWB Process of imports documents by Master Air Waybill with single HAWB Dummy Air Waybill issuance – per Air Waybill Electronic processing and reporting of manifest to Customs |
Storage per Day |
General cargo, perishable and vaccines: Free
VUV 30 (USD 0.25) / kg
|
Loose freight – up to 24 hours from 2359 hours on the date of check-in Loose freight – beyond free period |
Export |
||
Handling Charges – Un-palletized Cargo |
Terminal handling charges: VUV 1,100 (USD 9.28) up to 28 kg
VUV 40 (USD 0.34) / kg |
Minimum charge per consignment Loose freight |
International Air Waybill |
Information not available |
|
Local Air Waybill |
Information not available |
|
Air Waybill Amendment - Cancellation |
Information not available |
|
Air Waybill Documentation |
Information not available |
|
|
VUV 40 (USD 0.34) / kg |
|
Storage Charges per Day |
General cargo, perishable and vaccines: Free
VUV 30 (USD 0.25) / kg |
General freight lodged within 24 hours prior to uplift or removed prior its scheduled time/flight of departure from the day of check-in (applicable to security-screened cargo only) Storage beyond 24 hours free period (applicable to security-screened cargo only) |
AIR-BRIDGE CHARGES
Passenger air bridge is not used at Santo International Airport.
Security
Airports Vanuatu Limited provides security for the airport. Security issues are low however, for security reasons, it is prohibited to take photos, videos or make phone calls at the airport security inspection area.
Vanuatu - 2.2.3 Whitegrass Airport
Airport Overview
Whitegrass Airport, also known as White Grass Airport or Tanna Airport, is an airport on the island of Tanna in Tafea Province.
There is a fuel depot beside the airport, but refuelling service is only available for the Twin Otter and BN-2 Islander. ATR and bigger planes must carry enough fuel to return to Bauerfield International Airport on Efate Island for refuelling.
Airport Location and Contact |
|
---|---|
Country |
Vanuatu |
Province or District |
Tanna Island, Tafea Province |
Nearest Town or City |
Lenakel 8 km |
Airport’s Complete Name |
Whitegrass Airport |
Latitude |
-19.45483 |
Longitude |
169.22367 |
Elevation (ft and m) |
27 ft |
IATA Code |
TAH |
ICAO Code |
NVVW |
Managing Company or Airport Authority |
Airports Vanuatu Limited |
Management Contact Person |
Kevin Abel Group Head Air Navigation Services P: +678 25111 ext. 125 M: +678 5547402 |
Open From (hours) |
0800 hours |
Open To (hours) |
1700 hours |
Airport Picture
Description and Contacts of Key Companies
-
Civil Aviation Authority of Vanuatu (CAAV): CAAV is a statutory body under the Ministry of Infrastructure and Public Utilities which oversees all aspects of Vanuatu’s civil aviation system including regulating access to all airports. CAAV provides regulatory services on aviation security and safety standards in Vanuatu and is also the primary regulator of autonomous flying drone operations within Vanuatu airspace.
-
Airports Vanuatu Limited (AVL): AVL is a public company and is the owner and operator of the Whitegrass International Airport. With an employee base of about 60, AVL’s mandate is to deliver safe, secure and compliant aviation at their airports in Vanuatu.
-
Vanuatu Terminal Services (VTS): VTS is a subsidiary company of AVL and is a private company incorporated under the Vanuatu Companies Act. VTS services include ground handling, cargo handling and storage, aircraft engineering, freight forwarding, custom brokerage and luggage storage.
-
Air Vanuatu: National airline and operates domestic and international flights to and from Whitegrass International Airport. Services includes ground handling, cargo handling and storage, aircraft engineering, freight forwarding and luggage storage for its flights.
For more information on airport contacts, please see the following link: 4.5 Airport Companies Contact List.
Information on some aviation service providers can be found at: http://www.azfreight.com/
Passenger and Cargo Performance Indicator
Performance for 2022
|
Per Year |
Per Month |
Per Day |
---|---|---|---|
Total Aircraft Movements |
468 |
39 |
Varies |
Total Passengers |
54,870 |
4,573 |
Varies |
Current use by Humanitarian Flights (PHAS) |
0 |
|
|
The airport currently receives twin otters, BN-2 Islander and the ATR 72-600.
Runways
Runway |
|
---|---|
Runway Dimensions |
1,230 m x 30 m |
Orientation |
15 / 33 |
Surface |
Asphalt |
Helicopter Pad(s)
There is no designated helipad site however, helicopters can land on the fixed wing parking space and there is ample grass area surrounding the runway.
Helipad |
|
---|---|
Present |
Yes |
Largest Helicopter that can land |
No limit |
Width and Length (m) |
N/A |
Surface |
Asphalt and grass |
Airport Infrastructure Details
Customs |
No |
JET A-1 fuel – for Twin Otter only |
Yes |
Immigration |
No |
AVGAS 100 – for BN-2 Islander |
Yes |
Terminal Building |
Yes |
Single Point Refuelling (using drums) |
Yes |
Passenger Terminal |
Yes |
Air Starter Units |
No |
Cargo terminal |
Yes |
Ground Power (mobile) |
No |
Pax Transport to Airfield |
No |
Ground Handling Services |
Yes |
Control Tower |
Yes |
Latrine Servicing |
No |
Weather Facilities |
Yes |
Fire Fighting Category (ICAO) |
4 |
Catering Services |
No |
De-icing Equipment |
N/A |
Base Operating Room |
Yes |
Parking Ramp Lighting |
Yes |
Airport Radar |
No |
Approach & Runway Lights |
Yes |
Non-directional Beacons (NDB) |
Yes |
Very High Frequency Omni-Directional Range (VOR) |
No |
Instrument Landing System (ILS) |
No |
|
|
Airport Operating Details
Operating Details |
|||
---|---|---|---|
Maximum Sized Aircraft that can be Offloaded on Bulk Cargo |
ATR 72-600 |
||
Maximum Sized Aircraft that can be Offloaded on Pallet |
ATR 72-600 |
||
Total Aircraft Parking Area (m²) |
2 x ATR 72-600 |
||
Storage Area (m3 and MT) |
Only for Air Vanuatu cargo – 4m x 3m room |
||
Handling Equipment |
|||
Elevators / Hi Loaders |
No |
Max Capacity (MT) |
|
Max Height (m) |
|
||
Loading Ramps |
No |
||
Other Comments |
|
Customs Guidance
If needed, Customs and Biosecurity officers can come to the airport for clearance. Their tasks include cargo clearance processing, documentary checks on import and export documents, physical examination of imports and exports, receipting of customs duties and taxes on imported goods and regular reporting to the Manager Customs Revenue.
It is recommended to arrange cargo inspections and clearances in advance of the cargo landing.
Documents required by Customs for clearance of relief items:
-
Tax exemption letter from the National Disaster Management Office (NDMO)
-
Commercial invoices
-
Freight statements
-
Other charges statements
-
Packing lists
-
Bills of lading
-
Cargo manifest
-
Sanitary or phytosanitary certificate (where required)
-
Airway bills
The role of raising and lodging customs declarations for the clearance of goods is vested on customs agents licensed by Customs. However, regular importers who hold a valid Broker’s license can do their own clearances. For relief items whereby NDMO has received prior advice and full documentation, NDMO will engage Vanuatu Terminal Services for clearance.
Important to note that when sending relief items, only relief items are to be included in the package, packing list/cargo manifest, tax exemption letter from NDMO, etc. No personal items are to be included as personal items are not tax exempt.
Customs have established a standard cargo clearance processing time as follows:
-
Maximum of 3 working days for declaration of goods selected for physical examination – Red Lane
-
Maximum of 2 working days for declaration of goods selected for documentary examination – Yellow Lane
-
5-10 minutes for declarations directly assessed – Green Lane
Physical and documentary examinations are conducted by Customs officials when circumstances of imports and exports pose certain level of risks to the government revenue and border security.
Physical and documentary examinations are done at the point of cargo clearance on red and yellow lanes. Compliance auditing is done post-clearance i.e. after goods are cleared and released from Customs control.
For more information on customs in Vanuatu, please see the following link: 1.3 Customs Information.
Storage Facilities
There are no storage facilities available at the airport to manage an emergency response situation. A mobile storage unit would need to be erected in the grassy area.
Airfield Costs
NAVIGATION CHARGES
Charges |
Aircraft Weight - MTOW (kg) |
||
---|---|---|---|
|
0 - 20,000 kg |
20,001 - 60,000 kg |
Over 60,000 kg |
Navigation (per journey) |
|
|
|
Landing |
VUV 385.00 |
VUV 533.50 |
VUV 803.00 |
Night Landing |
VUV 16,500 |
||
Night Take-Off |
VUV 16,500 |
||
Parking |
|
||
Handling Charges |
Ground handling and border control services have their own fee schedule. For more details, please contact them directly. |
FUEL SERVICES CHARGES
There is a fuel depot beside the airport, but refuelling service is only available for the Twin Otter and BN-2 Islander. ATR and bigger planes must carry enough fuel to return to Bauerfield International Airport on Efate Island for refuelling.
|
Price per Litre USD - $ |
---|---|
JET A1 |
VUV 215 (USD 1.76) |
AVGAS |
VUV 291 (USD 2.39) |
CARGO TERMINAL CHARGES
Import Charges |
||
---|---|---|
Type of Charge |
Rate USD - $ per kg |
Comments |
Handling Charge |
Forklift usage: VUV 700 (USD 5.90) / kg VUV 1,500 (USD 12.65) / kg VUV 2,000 (USD 16.87) / kg VUV 2,500 (USD 21.09) / kg (Increased by VUV 700 (USD 5.90) for every 500 kg)
Terminal handling charges: VUV 1,100 (USD 9.28) up to 28 kg
VUV 8,000 (USD 67.47) / AWB VUV 2,500 (USD21.09) / AWB |
75 kg – 499 kg 500 kg – 999 kg 1,000 kg – 1,499 kg 1,500 kg – 1,999 kg
Minimum charge per consignment Valuable (VAT incl.) AVI (VAT incl.) |
Break Bulk Fee |
VUV 40 (USD 0.34) / kg |
|
|
VUV 30 (USD 0.25) / kg |
|
Strong Room – per consignment |
Information not available |
|
Cold Storage Fee |
VUV 1,300 (USD 10.96) / hour
VUV 250 (USD 2.11) / hour
VUV 25 (USD 0.21) / kg |
Cool room (special storage) Fridge (special storage) Handling of cargo for cool room storage and removal |
Delivery Outside Normal Working Hours |
Information not available |
|
Import Documentation Fee |
VUV 5,500 (USD 46.39) – VAT incl.
VUV 2,000 (USD 16.87) – VAT incl.
VUV 3,600 (USD 30.36) – VAT incl.
VUV 700 (USD 5.90) – VAT incl. |
Process of imports documents by Master Air Waybill with multiple HAWB Process of imports documents by Master Air Waybill with single HAWB Dummy Air Waybill issuance – per Air Waybill Electronic processing and reporting of manifest to Customs |
Storage per Day |
General cargo, perishable and vaccines: Free
VUV 30 (USD 0.25) / kg
|
Loose freight – up to 24 hours from 2359 hours on the date of check-in Loose freight – beyond free period |
Export |
||
Handling Charges – Un-palletized Cargo |
Terminal handling charges: VUV 1,100 (USD 9.28) up to 28 kg
VUV 40 (USD 0.34) / kg |
Minimum charge per consignment Loose freight |
International Air Waybill |
Information not available |
|
Local Air Waybill |
Information not available |
|
Air Waybill Amendment - Cancellation |
Information not available |
|
Air Waybill Documentation |
Information not available |
|
|
VUV 40 (USD 0.34) / kg |
|
Storage Charges per Day |
General cargo, perishable and vaccines: Free
VUV 30 (USD 0.25) / kg |
General freight lodged within 24 hours prior to uplift or removed prior its scheduled time/flight of departure from the day of check-in (applicable to security-screened cargo only) Storage beyond 24 hours free period (applicable to security-screened cargo only) |
AIR-BRIDGE CHARGES
Passenger air bridge is not used at Whitegrass Airport.
Security
Airports Vanuatu Limited provides security. Security issues are low at Whitegrass Airport. The security at the airport is good.
Vanuatu - 2.3 Road Network
The Public Works Department (PWD), within the Ministry of Infrastructure and Public Utilities, is responsible for the building and maintenance of roads in Vanuatu. The overall road network length managed by PWD is 2,958.6 km. This includes feeder and arterial roads (feeder = 1,704.3 km, arterial = 1,254.3 km). The actual road network length is not known as there are many gravel and earth roads on the islands which are not maintained by PWD. Total roads declared as at 28 August 2023 is 2,906.2 km.
Find below status of roads on the following major islands:
Efate – sealed ring road around the island. Within Shefa Province, all bridges are currently working.
Espiritu Santo – sealed road from Luganville to Port Olry.
Tanna – gravel road from Whitegrass International Airport to Green Hill in the north, sealed roads from Lenakel to Imaki in the south and Lenakel to Snake Hill in the east.
Malekula – sealed road from Norsup to Pushman’s Bay (central part of island).
Pentecost – the roads, particularly to the north, can be impassable after persistent heavy rain. There are numerous ports along the west coast to enable supplies to reach villages.
Service delivery in rural areas is constrained by expensive and limited transport infrastructure and transport services. Rural road infrastructure is impacted during tropical cyclone and heavy rain events and the resulting poor road conditions drive up transport costs, hindering access to much needed services.
For more information on government contact details, please see the following link: 4.1 Government Contact List.
Distance Matrix
Travel Time in Major Towns |
|
---|---|
City / Town |
Road and travel time |
Port Vila |
Efate Ring Road – 1.5 hours |
Luganville |
Luganville to Port Olry – 1 hour |
Tanna |
Lenakel to Imaki in the south – 1 hour Lenakel to Snake hill in the east – 30 minutes |
Road Security
The maximum speed limit is 50 km per hour around the towns and 80 km per hour outside town areas.
In Vanuatu, traffic drives on the right-hand side of the road, i.e. people drive in the right-hand lane and overtake on the left. Oncoming traffic comes toward you on the left side.
There are no issues with civil unrest in Vanuatu. Roads can be slippery and flooded during the wet season. Some roads can be impassable after heavy rain events.
Weighbridges and Axle Load Limits
There are no weighbridges in Vanuatu.
Road Class and Surface Conditions
Road Class and Surface Conditions
(FOLLOWING INFORMATION FROM 2017)
The following table depicts the length (km), types and condition of roads in each province:
Province |
Sealed |
Gravel |
Earth |
Total |
% Total |
Malampa |
0 |
150.13 |
256.8 |
406.9 |
20% |
Penama |
0 |
74.3 |
280.9 |
355.2 |
17% |
Sanma |
68 |
353.93 |
101.5 |
523.4 |
26% |
Shefa |
130.05 |
61.5 |
164.5 |
356.0 |
17% |
Tafea |
0.3 |
81.664 |
261.5 |
343.5 |
17% |
Torba |
0 |
42.2 |
9.4 |
51.6 |
3% |
Total |
198.4 |
763.7 |
1074.6 |
2036.7 |
100% |
The two most populated islands have sealed roads.
Efate has a sealed ring road around the island.
Santo was sealed from Luganville to Port Olry, which has more than halved the travel time to the tourist destination.
In Tanna, CCECC is currently working on gravelling and sealing the roads from Lenekel to the North until Green, South until Imaki, and to the East until Snake Hill. The work is slow going due to the terrain and wet season. After TC Cook (2017) the road to the North was impassable, and the port of Kwamera was unreachable, where road works had not been conducted yet.
In Malekula, the R4D improved the road from Norsup to Lamap in Malekula as part of phase one of the project. It was identified that it would need more gravel in order for it to be maintained.
CCECC offered a loan to seal the road, however the project has been unsuccessful and worsened road conditions. They are almost impassable in sections during the wet season and 4WDs must be used. After TC Cook the Norsup airport could not be reached from the south.
It is understood that CCEECC has halted the project in Malekula and it is unclear if the roads will be left unsealed in its current condition. This means access from the main airport to the major ports and communities in Malekula is extremely slow and difficult.
The roads in Pentecost, particularly to the North, can be impassable after persistent heavy rains. There are numerous ports along the west coast to enable supplies to reach villages.
Vanuatu - 2.4 Storage Assessment
The storage capacity in Vanuatu is limited. The two main centres of Port Vila and Luganville have a few storage areas. Shops are family-sized and therefore do not offer sufficient storage space. Bigger companies with warehouses are generally full as they are only replenished three or four times a year.
For more information on storage company contact details, please see the following link: 4.6 Storage and Milling Companies Contact List.
Commercial Storage
There is limited commercial storage available in Port Vila and Santo. As a last resort, it may be possible to temporarily use the cruise ship terminal building in Espiritu Santo if cruise ships have been halted following a disaster.
Storage Used by Humanitarian Organizations
Storage costs are high in Vanuatu. Humanitarian organisations prefer to store relief items on their own premises where possible, to avoid rental fees.
Humanitarian organisations in Vanuatu include but are not limited to ADRA, Oxfam, Save the Children, Red Cross, CARE International, Caritas and World Vision.
Non-food items stored include but are not limited to hygiene kits, tarpaulins, tents, blankets, shelter tool kits, generators, mosquito nets, etc.
Location |
Organization |
Sharing Possibility
|
Capacity (MT / m² / m³) |
Type [1] |
Access [2] |
Condition [3] |
---|---|---|---|---|---|---|
Port Vila |
Red Cross |
No |
180 m2 5 x 20 ft |
Warehouse Container |
Flat |
Intact |
Port Vila |
Caritas |
Yes |
250 m2 2 x 20 ft |
Building Container |
Flat |
Intact |
Port Vila |
World Vision |
No |
95 m3 |
2 x 20 ft container |
Flat |
Intact |
Port Vila |
ADRA |
No |
36 m2 |
40 ft container |
Flat |
Intact |
Port Vila |
NDMO |
Yes |
480 m2 133 m3 |
2 x MSU 2 x 40 ft container |
Flat Flat |
Intact Intact |
Port Vila |
CARE |
No |
1 x 20 ft |
Container |
Flat |
Intact |
Santo - Luganville |
Red Cross |
No |
120 m2 |
Warehouse |
Flat |
Intact |
Santo - Sarakata |
ADRA |
No |
13.86 m2 |
20 ft container |
Flat |
Intact |
Tanna |
Red Cross |
No |
10 m x 5 m |
Building |
Flat |
Intact |
Tanna - Isangel |
CARE |
No |
14 m x 8 m |
House |
Flat |
Intact |
Tanna |
ADRA |
No |
5 m x 3 m |
House |
Flat |
Intact |
Tanna |
ADRA |
No |
6 m x 5 m |
House |
Flat |
Intact |
Vanua Lava - Sola |
Red Cross |
No |
24 m3 |
Room |
Flat |
Intact |
Malekula - Iakatora |
Red Cross |
No |
24 m3 |
20 ft container |
Flat |
Intact |
Malekula - Iakatora |
Provincial Office |
Yes |
N/A |
Building |
Flat |
Intact |
Pentecost – Loltong |
Red Cross |
No |
15 m3 |
Room |
Flat |
Intact |
Ambae - Saratamata |
Red Cross |
No |
24 m3 |
Room |
Flat |
Intact |
[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified
[2] Warehouse Access: Raised-siding, flat
[3] Warehouse condition: Appears intact, appears damaged, under construction/repair
Public Sector Storage
The Ministry of Health has a central medical storage facility in Port Vila. The facility is strictly dedicated to medical supplies only.
Location |
Ministry / Agency |
Use Possibility |
Capacity (MT / m² / m³) |
Type [1] |
Access [2] |
Condition [3] |
---|---|---|---|---|---|---|
Port Vila |
Ministry of Health |
Strictly for medical supplies only |
250 m2 150 m2 700 m2 (temporary rental) |
Building Building Warehouse (Korman) |
Flat Flat Flat |
Intact Intact Intact |
Main International Wharf, Port Vila |
Department of Ports and Marine |
Possible to use as a last resort |
|
Warehouse |
Flat |
Intact |
[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified
[2] Warehouse Access: Raised-siding, flat
[3] Warehouse condition: Appears intact, appears damaged, under construction/repair
Port Vila: During the emergency response to Tropical Cyclones Judy and Kevin in 2023, the National Disaster Management Office (NDMO) used the Vanuatu X-FOL Fitness Center (map below) in Port Vila as the warehouse to store food and non-food items received and bought by the Government for the response. The Center is secure as it is a fenced indoor gymnasium, and it has sufficient space to also store a few containers (refer to photo below).
Cartons of water stored at X-FOL warehouse during 2023 response to TC Judy and Kevin
Buckets of crackers stored at X-FOL warehouse during 2023 response to TC Judy and Kevin
Espiritu Santo: As the NDMO in Espiritu Santo does not have a dedicated storage facility, the normal practice has been for relief supplies to be taken directly to the affected communities for storage and distribution. At the community level, community halls, copra sheds, Chiefs’ Nakamal, women’s centres and containers have been used as storage facilities. The only downside to this is that it becomes hard to track relief items as there are too many storage sites being used. Schools and churches are reserved to be utilised as evacuation centres. There is a potential MSU site beside the Santo National Disaster Management Office within the Sanma Provincial Council compound (refer to photo below).
Potential MSU site beside the NDMO in Santo
Tanna: The NDMO used three buildings owned by the Vanuatu Sports Commission during the response to Tropical Cyclones Judy and Kevin in 2023. The buildings were divided with the first building storing non-food items, the second storing cartons of water and the third storing dry food items (refer to photo below). The sports ground provides a potential MSU site, if needed.
Building 1 storing non-food items during 2023 response to TC Judy and Kevin
Cold Chain
There are currently no cold chain options identified for relief supplies. Most storage sites may not have electricity or refrigeration during the first few days or weeks following a natural disaster e.g. tropical cyclone. Reefers with generators may need to be used as a temporary solution in an emergency for temperature-sensitive supplies such as vaccines.
Vanuatu - 2.5 Waterways Assessment
There is a range of private sea transport companies operating out of Port Vila and Santo. Find below three passenger-carrying vessels that operate in Vanuatu for sea transport between three of the greater populated islands:
-
Vanuatu Ferry – carries passengers and cargo and travels between Port Vila, Santo, Malekula and Tanna;
-
Vanuatu Cargo – sister ship of Vanuatu Ferry; and
-
Big Sista – also services the more populated islands.
Some of the smaller cargo vessels can carry up to five passengers however, these vessels are not designed for passenger transport.
In the event of a national emergency, the Police Maritime Wing (PMW) will assist and coordinate through the National Disaster Management Office any event, incident or response relating to:
-
Maritime logistics;
-
Domestic vessel safety; and
-
Sea transport of humanitarian cargo and people
For more information on government contact details, please see the following link: 4.1 Government Contact List.
Company Information
The Vanuatu Ferry and Big Sista are the major inter-island people-moving ships. Ocean Logistics is the major company for tugs and barges. There are multiple smaller landing crafts and maritime vessels operating privately to transport cargo and passengers across Vanuatu.
For more information on waterway company contact details, please see the following link: 4.4 Port and Waterways Companies Contact List.
Passenger Carrying Capacity |
|||
---|---|---|---|
|
Vanuatu Ferry |
Vanuatu Cargo |
Big Sista |
Number of Passengers
|
450 |
200 |
200 |
Cargo capacity |
900 mt |
1,050 mt |
Small carry-on cargo or boxed cargo |
Shipping route |
Malekula, Santo, Tanna |
Malekula, Santo, Ambae, Pentecost |
Epi, Paama, Maskelyne, Malekula, Santo |
Contact details |
P: +678 26999 / 7762064 |
P: +678 26872 |
P: +678 5683622 / 5625225 |
Travel Time Matrix
Travel Time from Port of Port Vila to other Major Ports (average in hours) |
||||||
---|---|---|---|---|---|---|
|
Efate |
Malekula |
Santo |
Ambae |
Pentecost |
Tanna |
Efate |
|
12 |
16 |
16 |
14 |
12 |
Malekula |
12 |
|
4 |
5 |
6 |
|
Santo |
16 |
4 |
|
3 |
9 |
|
Ambae |
16 |
5 |
3 |
|
2 |
|
Pentecost |
14 |
6 |
9 |
2 |
|
|
Tanna |
12 |
|
|
|
|
|
Port Information
Key Port Information |
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|
Port of Port Vila |
Port of Luganville |
Lenakel Wharf |
Location |
Efate Island, Shefa Province |
Espiritu Santo Island, Sanma Province |
Tanna Island, Tafea Province |
Contact Information |
Department of Ports and Marine P: +678 22339 / 33600 F: +678 22475 Harbour Master – Capt. John Nasak |
Port Authority P: +678 36033 Harbour Master – Capt. Terry Ngwele |
|
Connections with Other Transport Means |
Road / Air |
Road / Air |
Road / Air |
Storage Capacity (m2 and m3) |
|
|
10 m x 4 m building |
Handling Equipment |
2 x 45 tonne reachstackers 2 x 10 tonne reachstackers 8 x forklifts |
3 x 35 mt mega forklift 1 x 18 mt forklift 4 x 3.5 mt forklift 2 x sidelifters (20 ft and 40 ft) |
None |
Customs Clearance Available |
Yes |
Yes |
No, but can be requested if needed |
Other Comments |
Stevedoring and container transportation is done by Ifira Wharf and Stevedoring |
Stevedoring and container transportation is done by Northern Islands Stevedoring Company Limited |
Cargo owners responsible for moving their cargo in and out of the wharf |