Vanuatu - 3.5 Telecommunications

Telecommunications

For Vanuatu’s telecommunications sector, mobile internet has created opportunities for doing business and accessing life enhancing services. COVID-19 reaffirmed the importance of internet connectivity and digitisation of services in Vanuatu.

Telecommunication operators play a vital role in supporting the Government of Vanuatu to provide important services and robust networks during an emergency response. The telecommunications sector has witnessed an improvement in data packages and bundling confirming the continuous investments by operators to meet the increasing demand.

Generally, the Emergency Telecommunications Cluster (ETC) in Vanuatu is only activated 24 hours before an emergency or disaster such as a cyclone. The ETC is led by the Office of Government Chief Information Officer (OGCIO) and co-led by the Telecommunications Radiocommunications and Broadcasting Regulator (TRBR). The Chief Information Officer within the OGCIO reports directly to the Prime Minister.

The National Disaster Management Office (NDMO) currently uses the Vanuatu Government National Broadband Network which consists of HF and VHF. In the outer islands, HF and VHF equipment are only located in the police stations.

For more information on telecommunications contacts, please see the following link: 4.11 Additional Services Contact List.

Telephone Services
Is there an existing landline telephone network?	Yes
Does it allow international calls?	Yes
Number and Length of Downtime Periods (on average)	Outer islands – once or twice a month
Mobile Phone Providers	Digicel Vodafone
Approximate Percentage of National Coverage	90%

Telecommunications Regulations

The TRBR is the statutory body that regulates telecommunications, radiocommunications and broadcasting services in Vanuatu under the Telecommunications, Radiocommunications and Broadcasting Regulations Act 30 2009.

A radio licence, issued by TRBR, is required for every radio transmitting equipment and radio frequency emitting device except for certain categories of telecommunications equipment and radiocommunications transmitting devices which fall under the General User Radio Licences.

For the importation and licensing of humanitarian communications equipment: VSAT, HF, VHF, Thuraya, etc, humanitarian agencies must submit a request to TRBR for an exemption before bringing equipment into Vanuatu (including equipment being brought in for trainings). This will enable the agency to bring the equipment through Customs. The TRBR will also require that the agency apply for a Radio Apparatus License. Note that there may be a fee for obtaining the license.

Regulations on Usage and Import
	Regulations in Place?	Regulating Authority
Satellite	Yes	TRBR
HF Radio	Yes	TRBR
UHF/VHF/HF Radio: Handheld, Base and Mobile	Yes	TRBR
UHF/VHF Repeaters	Yes	TRBR
GPS	Yes	TRBR
VSAT	Yes	TRBR
Individual Network Operator Licenses Required
Telecom license Radio Apparatus License
Frequency Licenses Required
Radio Apparatus License

Existing Humanitarian Telecoms Systems

Existing UN Telecommunication Systems
	UNDP	WFP	UNRC	WHO	UNICEF	UNFPA	UN Women	FAO	IOM
VHF Frequencies		N/A
HF Frequencies		N/A
Locations of Repeaters		N/A
VSAT (and other satellite services	1 x Kacific VSAT, Vanuatu Electoral Office 1 x Kacific VSAT, Bellevue residence	N/A	1 x Iridium satellite Phone: 9575	2 x Iridium Satellite Phone: 9575 2 x Garmin in-Reach device	2 x Iridium sat Phone: 9555 1 x Inmarsat ISat pro 4 x Inmarsat ISat 2 6 x Delorme in-Reach device	1 x Iridium satellite Phone: 9575	1 x Iridium satellite Phone: 9575	1 x Iridium satellite Phone: 9575	2 x Iridium satellite Phone: 9575

Apart from the above, Vanuatu Red Cross Society has some VHF equipment including 12 handhelds and two portable repeater kits.

Internet Service Providers (ISPs)

Wantok, Pacific Link Limited, SPIM, 3 Link and Aelan Internet currently provide fixed internet services in urban and rural areas.

Humanitarian agencies and staff can easily access the internet through affordable data subscriptions with either Digicel or Vodafone. Staff members would only have to purchase a SIM card and select a data bundle that would meet their specific needs. Digicel and Vodafone kiosks are located at the Bauerfield International Airport. Average costs for a Vanuatu SIM card are given below:

Digicel: VUV 200 (US$ 1.70)

Vodafone: VUV 250 (US$ 2.10)

Internet Service Providers
Are there ISPs available?	Yes
If yes, are they privately or government owned?	Privately owned
Dial-up only?	No
Approximate Rates (local currency and USD - $)	Dial-up
Approximate Rates (local currency and USD - $)	Broadband
Max Leasable ‘Dedicated’ Bandwidth	N/A

Mobile Network Operators (MNOs)

Digicel and Vodafone continue to serve both urban and rural areas through the provision of mobile and fixed internet services.

As part of the response to Tropical Cyclone Judy and Tropical Cyclone Kevin in March 2023, the Vanuatu Government also disbursed cash relief to affected communities through Vanuatu Post. The assistance required that heads of households register using their national identification card. The Government used Starlink Internet to cope with connectivity challenges during the cash distribution.

For information on MNOs please visit the GSM Association website.

Company	Number of Agent Outlets by Area	Network Strength by Area	Contracted for Humanitarian or Government Cash Transfer Programmes?	Services Offered (i.e. Merchant Payment, Bulk Disbursement, Receive & Make Payment)
Vodafone Vanuatu (formerly TVL)	12 dedicated outlets throughout Vanuatu	Efate – 100% Santo – 99%	Available for contracting	Through mVatu, customers can make merchant payments, bulk disbursement, receive and send money (local and overseas)
Digicel Vanuatu	25 outlets throughout Vanuatu	100% in Efate, Erromango, Espiritu Santo and Malekula	Available for contracting	Through MyCash, customers can make merchant payments, bulk disbursement, receive and send money (local and overseas)

Company

Number of Agent Outlets by Area

Network Strength by Area

Contracted for Humanitarian or Government Cash Transfer

Programmes?

Services Offered

(i.e. Merchant Payment,

Bulk Disbursement,

Receive & Make Payment)

Vodafone Vanuatu (formerly TVL)

12 dedicated outlets throughout Vanuatu 

Efate – 100%

Santo – 99%

Available for contracting 

Through mVatu, customers can make merchant payments, bulk disbursement, receive and send money (local and overseas)

Digicel Vanuatu

 25 outlets throughout Vanuatu

100% in Efate, Erromango, Espiritu Santo and Malekula

Available for contracting

Through MyCash, customers can make merchant payments, bulk disbursement, receive and send money (local and overseas)

Vanuatu - 3.5.1 Food Suppliers

Overview

Vanuatu’s population is primarily engaged in agriculture for subsistence and small-holder farming. Subsistence agriculture accounts for 71% of rural household income. In Port Vila, increasing consumption of imported foods is based on economic and social factors.

Imported foods available from suppliers and local retailers for purchase during an emergency response include rice, flour, sugar, poultry meat, milk, canned fish, baked beans, crackers, etc. Some major food and water suppliers are Au Bon Marché (ABM), Chuan Store, Punjas, Wong Sze Sing, Esah Corporation, Unity Store, Vanuatu Beverage Ltd and Nambawan Wota Blong Vanuatu Limited.

Vanuatu’s main trading partners for imports are Australia, New Zealand, Fiji, Singapore and China.

Additional information can be located from sources which are regularly maintained and reflect current facts and figures. For more specific and detailed overviews of food availability and market conditions, please consult the following sources:

WFP Vulnerability and Analysis Mapping (VAM): https://dataviz.vam.wfp.org/version2/asia-and-the-pacific/vanuatu/overv…

For more information on food supplier contact details, please see the following link: 4.10 Supplier Contact List.

Retail Sector

In the retail sector there are a range of local retailers present. Retailers generally have well established relationships with national and regional wholesalers which is important.

Types of Retailers Available
Type of Retailer	Rank (1-5)
Supermarket – concentrates mainly in supplying a range of food, beverage, cleaning and sanitation products; have significant purchasing power; are often part of national/regional/global chains.	3
Convenience Store/Mini Market – medium sized shop; offers a more limited range of products than supermarkets; usually has good/stable purchasing power; may be part of chain or cooperative.	2
Permanent shop with strong supply capacity – individually/family-owned store; usually offers fewer commodities and a limited selection of brands; good storage and reliable supply options.	1
Permanent shop with limited supply capacity – individually/family-owned store; offers fewer commodities and a limited selection of brands; limited storage and unstable supply options.	4
Mobile Shop/Market Stand – individually/family-owned store; usually offers fewer commodities and a limited selection of brands; may be found at outdoor markets, camps or unstable environments.	5

Wholesale – Au Bon Marche

Au Bon Marche is a family-based company that has been in operation for more than 40 years. The wholesale division has one main outlet which distributes throughout Port Vila and the outer islands.

Supplier Overview
Company Name	Au Bon Marche
Address	Nambatu Area, Port Vila, Efate Island
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes, Au Bon Marche has retail outlets spread throughout Efate
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate Turnover in MT	Information not available
Payment Methods Accepted	Cash, card and Local Purchase Order
Other Comments or Key Information	N/A

Other Locations

Region(s)

Service Location(s)

Efate Island

Manples Area

Downtown Area

Freshwater Area

Tassiriki Area

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
00 - Live animals (other than fish, crustaceans, molluscs, etc.)	N/A
01 - Meat and meat preparations	Beef, lamb, chicken, pork
02 - Dairy products and birds’ eggs	Milk, yogurt, butter, cheese, eggs
03 - Fish (not marine mammals), crustaceans, molluscs…	Fish (chilled or frozen)
04 - Cereals and cereal preparations	Wheat, rice, flour of maize, pasta
05 - Vegetables and fruit	Vegetables, fruit and nuts, jams/jellies, fruit juice, canned fruit and vegetables
06 - Sugars, sugar preparations and honey	Sugars (cane) raw, natural honey, fruit/nuts preserved by sugar
07 - Coffee, tea, cocoa, spices and manufactures thereof	Coffee, cocoa, chocolate, tea, salt, pepper, etc
09 - Miscellaneous edible products and preparations	Ready-to-eat foods, margarine, sauces, soups and broths, yeast
41 - Animal oils and fats	Lard, fats and oils
42/43 - Fixed vegetable fats and oils, crude, refined or fractionated	Soya bean oil, olive oil, maize oil, vegetable oil, etc

Wholesale – Punjas

A family-run business in Fiji that has now grown into one of the Pacific’s largest privately-owned companies, employing over 1,200 people in the region. Punjas has established subsidiaries in Kiribati, Tonga and Vanuatu to import, warehouse and distribute food, beverage and household goods.

Supplier Overview
Company Name	Punjas
Address	Nambatri Area, Port Vila, Efate Island
Does the supplier have its own production / manufacturing capacity?	Not in Vanuatu. All manufacturing is done in Fiji
Does the supplier have its own retail capacity?	No
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate Turnover in MT	Information not available
Payment Methods Accepted	Cash, card and Local Purchase Order
Other Comments or Key Information	N/A

Other Locations
Region(s)	Service Location(s)
Espiritu Santo	Luganville

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
00 - Live animals (other than fish, crustaceans, molluscs, etc.)	N/A
01 - Meat and meat preparations	N/A
02 - Dairy products and birds’ eggs	Milk (powdered)
03 - Fish (not marine mammals), crustaceans, molluscs…	N/A
04 - Cereals and cereal preparations	Rice, flour of maize
05 - Vegetables and fruit	Fruit juice, canned fruit and vegetables
06 - Sugars, sugar preparations and honey	N/A
07 - Coffee, tea, cocoa, spices and manufactures thereof	Tea
09 - Miscellaneous edible products and preparations	Biscuit crackers, sauces
41 - Animal oils and fats	N/A
42/43 - Fixed vegetable fats and oils, crude, refined or fractionated	N/A

Wong Sze Sing Store

Supplier Overview
Company Name	Wong Sze Sing
Address	Luganville, Espiritu Santo
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate Turnover in MT	Information not available
Payment Methods Accepted	Cash, card and Local Purchase Order
Other Comments or Key Information	N/A

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
00 - Live animals (other than fish, crustaceans, molluscs, etc.)	N/A
01 - Meat and meat preparations	Beef, lamb, chicken
02 - Dairy products and birds’ eggs	Milk, yogurt, butter, cheese, eggs
03 - Fish (not marine mammals), crustaceans, molluscs…	N/A
04 - Cereals and cereal preparations	Wheat, rice, flour of maize, pasta
05 - Vegetables and fruit	Vegetables, fruit and nuts, jams/jellies, fruit juice, canned fruit and vegetables
06 - Sugars, sugar preparations and honey	Sugars (cane) raw, natural honey
07 - Coffee, tea, cocoa, spices and manufactures thereof	Coffee, cocoa, chocolate, tea, salt, pepper, etc
09 - Miscellaneous edible products and preparations	Ready-to-eat foods, margarine, sauces, yeast
41 - Animal oils and fats	Fats and oils
42/43 - Fixed vegetable fats and oils, crude, refined or fractionated	Soya bean oil, olive oil, vegetable oil, etc

Esah Corporation Ltd

Supplier Overview
Company Name	Esah Corporation Ltd
Address	Luganville, Espiritu Santo
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate Turnover in MT	Information not available
Payment Methods Accepted	Cash, card and Local Purchase Order
Other Comments or Key Information	N/A

Other Locations
Region(s)	Service Location(s)
Efate Island	Manples Area

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
00 - Live animals (other than fish, crustaceans, molluscs, etc.)	N/A
01 - Meat and meat preparations	Beef, lamb, chicken, pork
02 - Dairy products and birds’ eggs	Milk, yogurt, butter, cheese, eggs
03 - Fish (not marine mammals), crustaceans, molluscs…	Fish (chilled or frozen)
04 - Cereals and cereal preparations	Wheat, rice, flour of maize, pasta
05 - Vegetables and fruit	Vegetables, fruit and nuts, jams/jellies, fruit juice, canned fruit and vegetables
06 - Sugars, sugar preparations and honey	Sugars (cane) raw, natural honey, fruit/nuts preserved by sugar
07 - Coffee, tea, cocoa, spices and manufactures thereof	Coffee, cocoa, chocolate, tea, salt, pepper, etc
09 - Miscellaneous edible products and preparations	Ready-to-eat foods, margarine, sauces, soups and broths, yeast
41 - Animal oils and fats	Lard, fats and oils
42/43 - Fixed vegetable fats and oils, crude, refined or fractionated	Soya bean oil, olive oil, maize oil, vegetable oil, etc

Sunshine Shopping Centre

Supplier Overview
Company Name	Sunshine Shopping Centre
Address	Luganville, Espiritu Santo
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate Turnover in MT	Information not available
Payment Methods Accepted	Cash, card and Local Purchase Order
Other Comments or Key Information	N/A

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
00 - Live animals (other than fish, crustaceans, molluscs, etc.)	N/A
01 - Meat and meat preparations	Beef, lamb, chicken, pork
02 - Dairy products and birds’ eggs	Milk, yogurt, butter, cheese, eggs
03 - Fish (not marine mammals), crustaceans, molluscs…	Fish (chilled or frozen)
04 - Cereals and cereal preparations	Wheat, rice, flour of maize, pasta
05 - Vegetables and fruit	Vegetables, fruit and nuts, jams/jellies, fruit juice, canned fruit and vegetables
06 - Sugars, sugar preparations and honey	Sugars (cane) raw, natural honey, fruit/nuts preserved by sugar
07 - Coffee, tea, cocoa, spices and manufactures thereof	Coffee, cocoa, chocolate, tea, salt, pepper, etc
09 - Miscellaneous edible products and preparations	Ready-to-eat foods, margarine, sauces, soups and broths, yeast
41 - Animal oils and fats	Lard, fats and oils
42/43 - Fixed vegetable fats and oils, crude, refined or fractionated	Soya bean oil, olive oil, maize oil, vegetable oil, etc

Lo Chan Moon Store (LCM)

A family-run retail and wholesale business located in the heart of Luganville Town.

Supplier Overview
Company Name	LCM
Address	Higginson Boulevard, Luganville, Espiritu Santo
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate Turnover in MT	Information not available
Payment Methods Accepted	Cash, card and Local Purchase Order
Other Comments or Key Information	Online shopping also available

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
00 - Live animals (other than fish, crustaceans, molluscs, etc.)	N/A
01 - Meat and meat preparations	Beef, lamb, chicken, pork
02 - Dairy products and birds’ eggs	Milk, yogurt, butter, cheese, eggs
03 - Fish (not marine mammals), crustaceans, molluscs…	Fish, seafood (chilled or frozen)
04 - Cereals and cereal preparations	Wheat, rice, flour of maize, pasta
05 - Vegetables and fruit	Vegetables, fruit and nuts, jams/jellies, fruit juice, canned fruit and vegetables
06 - Sugars, sugar preparations and honey	Sugars (cane) raw, natural honey, fruit/nuts preserved by sugar
07 - Coffee, tea, cocoa, spices and manufactures thereof	Coffee, cocoa, chocolate, tea, salt, pepper, etc
09 - Miscellaneous edible products and preparations	Ready-to-eat foods, margarine, sauces, soups and broths, yeast
41 - Animal oils and fats	Lard, fats and oils
42/43 - Fixed vegetable fats and oils, crude, refined or fractionated	Soya bean oil, olive oil, maize oil, vegetable oil, etc

Bill Iapsen Enterprise

With over five branches in Tanna Island, Bill Iapsen Enterprise is the main supplier of food products and hardware in Tanna.

Supplier Overview
Company Name	Bill Iapsen Enterprise
Address	Lenakel, Tanna
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate Turnover in MT	Information not available
Payment Methods Accepted	Cash, card and Local Purchase Order
Other Comments or Key Information	N/A

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
00 - Live animals (other than fish, crustaceans, molluscs, etc.)	N/A
01 - Meat and meat preparations	Beef, chicken
02 - Dairy products and birds’ eggs	Milk, yogurt, butter, cheese, eggs
03 - Fish (not marine mammals), crustaceans, molluscs…	Fish (chilled or frozen)
04 - Cereals and cereal preparations	Wheat, rice, flour of maize, pasta
05 - Vegetables and fruit	Vegetables, fruit and nuts, jams/jellies, fruit juice, canned fruit and vegetables
06 - Sugars, sugar preparations and honey	Sugars (cane) raw, natural honey, fruit/nuts preserved by sugar
07 - Coffee, tea, cocoa, spices and manufactures thereof	Coffee, cocoa, chocolate, tea, salt, pepper, etc
09 - Miscellaneous edible products and preparations	Ready-to-eat foods, margarine, sauces, soups and broths, yeast
41 - Animal oils and fats	Lard, fats and oils
42/43 - Fixed vegetable fats and oils, crude, refined or fractionated	Soya bean oil, olive oil, maize oil, vegetable oil, etc

**For non-FOOD products please see section 3.5.2 Additional Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

Vanuatu - 3.5.2 Additional Suppliers

Overview

Operational support equipment (e.g. tents, water pumps, pipes, water tanks, computer / IT equipment, office furniture, potable water) are available locally and can be bought in bulk if needed. Find below a few suppliers of operational support equipment but note that this list is not exhaustive.

For more information on suppliers’ contact details, please see the following link: 4.10 Supplier Contact List.

Wholesale – Fiberglass (Vanuatu) Ltd & Pacific Polytanks

Fiberglass Vanuatu Ltd has been operating in Vanuatu for about 32 years. The company manufactures 7 m and 5.8 m fiberglass boats and different sized plastic polytanks to store water. The fiberglass boats manufactured by Fiberglass Vanuatu Ltd were the first locally designed products to be approved and registered by the Registrar of the Vanuatu Intellectual Property Office when they were registered in July 2020.

Supplier Overview
Company Name	Fiberglass Vanuatu Ltd & Pacific Polytanks
Address	Mele Road, Port Vila
Does the supplier have its own production / manufacturing capacity?	Yes, supplier manufactures fiberglass boats and plastic polytanks
Does the supplier have its own retail capacity?	Yes, the supplier can provide commodities directly to the consumer
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate turnover in USD - $	Information not available
Payment Methods Accepted	Cash, Card and LPO
Other Comments or Key Information	N/A

Other Locations
Region(s)	Service Location(s)
Shefa Province	Port Vila

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
24/27 - Crude materials, inedible, except fuel	N/A	N/A
51 to 59 - Chemical and related products	N/A	N/A
61 to 69 - Manufactured goods classified chiefly by material	Fiberglass boats, plastic polytanks, plastic buckets	Raw materials are imported but the boats and tanks are manufactured locally
71 to 79 - Machinery and transport equipment	N/A	N/A
81 to 89 - Miscellaneous manufactured articles	N/A	N/A
91/93/96/97 - Commodities not classified elsewhere	N/A	N/A

Wholesale – Computer World

Computer World started in 2006 and it is 100% locally owned. Computer World services individual families, businesses private and public sector.

Supplier Overview
Company Name	Computer World
Address	3235 Champagne Estate, Port Vila
Does the supplier have its own production / manufacturing capacity?	No, products are imported
Does the supplier have its own retail capacity?	Yes, 550 m2 of retail space
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes, 1,500 m2 of warehouse space
Approximate turnover in USD - $	Information not available
Payment Methods Accepted	Cash, Card and LPO
Other Comments or Key Information	N/A

Main office is at 3235 Champagne Estate, Port Vila.

Other Locations
Region(s)	Service Location(s)
Shefa Province	Port Vila

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
24/27 - Crude materials, inedible, except fuel	N/A	N/A
51 to 59 - Chemical and related products	N/A	N/A
61 to 69 - Manufactured goods classified chiefly by material	N/A	N/A
71 to 79 - Machinery and transport equipment	N/A	N/A
81 to 89 - Miscellaneous manufactured articles	N/A	N/A
91/93/96/97 - Commodities not classified elsewhere	Drones, laptops, phones, printers, air conditioners, fridges, washing machines, ovens, electrical fittings, water dispenser	All items are imported

Wholesale – Port Vila Hardware

Wholesaler and retailer and able to advise on tools, building and hardware, garden and pool amenities and kitchen, bathroom and plumbing facilities.

Supplier Overview
Company Name	Port Vila Hardware
Address	Nambatu Area (next to Au Bon Marche)
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate turnover in USD - $	Information not available
Payment Methods Accepted	Cash, Card and LPO
Other Comments or Key Information	N/A

Main office is in Nambatu Area (next to Au Bon Marche). Tagabe Branch is next to Apco Coatings.

Other Locations
Region(s)	Service Location(s)
Shefa Province	Port Vila
Shefa Province	Tagabe

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
24/27 - Crude materials, inedible, except fuel	Sand/stone/gravel, treated wood, etc
51 to 59 - Chemical and related products	Chlorine, plastic pipes/tubes, paint, etc
61 to 69 - Manufactured goods classified chiefly by material	Wood pallets, cement, iron/steel pipe fittings, copper wire, metal tanks, iron/steel bars, etc
71 to 79 - Machinery and transport equipment	Generators, pumps, building tools, etc
81 to 89 - Miscellaneous manufactured articles	Lighting fixtures, bathroom fixtures, gas cooktop, air conditioners, etc
91/93/96/97 - Commodities not classified elsewhere	PVC canvas, tarpaulins, black netting, electrical items, etc

Wholesale – Rotomould (Vanuatu) Limited

Rotomould (Vanuatu) Limited was first established in Fiji in 2000 and have since set up manufacturing plants in Fiji, Tonga, Samoa, Solomon Islands, Kiribati and Vanuatu. Rotomould manufactures a range of products including rainwater tanks, rubbish bins and septic tanks.

Supplier Overview
Company Name	Rotomould (Vanuatu) Limited
Address	Korman Erakor Road, Port Vila
Does the supplier have its own production / manufacturing capacity?	Yes, Rotomould manufactures plastic rainwater tanks, rubbish bins and septic tanks
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate turnover in USD - $	Information not available
Payment Methods Accepted	Cash, Card, LPO
Other Comments or Key Information	N/A

Rotomould is based in both Port Vila and Santo.

Other Locations
Region(s)	Service Location(s)
Shefa Province	Port Vila
Sanma Province	Luganville

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
24/27 - Crude materials, inedible, except fuel	N/A	N/A
51 to 59 - Chemical and related products	N/A	N/A
61 to 69 - Manufactured goods classified chiefly by material	Plastic rainwater tanks, rubbish bins, septic tanks	Raw materials imported and then tanks are manufactured in Vanuatu
71 to 79 - Machinery and transport equipment	N/A	N/A
81 to 89 - Miscellaneous manufactured articles	N/A	N/A
91/93/96/97 - Commodities not classified elsewhere	N/A	N/A

Wholesale – Santo Hardware

Santo Hardware was established in the early 1990s and has since grown to over 70 employees including three expatriates.

Supplier Overview
Company Name	Santo Hardware
Address	Luganville, Espiritu Santo
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate turnover in USD - $	Information not available
Payment Methods Accepted	Cash, Card, LPO
Other Comments or Key Information	N/A

Other Locations
Region(s)	Service Location(s)
Sanma Province	Luganville

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
24/27 - Crude materials, inedible, except fuel	Sand/stone/gravel, treated wood, etc
51 to 59 - Chemical and related products	Chlorine, plastic pipes/tubes, paint, etc
61 to 69 - Manufactured goods classified chiefly by material	Wood pallets, cement, iron/steel pipe fittings, copper wire, metal tanks, iron/steel bars, etc
71 to 79 - Machinery and transport equipment	Generators, water pumps and filters, welder, building tools, etc
81 to 89 - Miscellaneous manufactured articles	Lighting fixtures, bathroom fixtures, gas cooktop, air conditioners, etc
91/93/96/97 - Commodities not classified elsewhere	PVC canvas, tarpaulins, black netting, electrical items, etc

Wholesale – Trade & Farm

Trade & Farm provides construction, hardware, agriculture and home improvement supplies.

Supplier Overview
Company Name	Trade & Farm
Address	Champagne Estate, Port Vila, Efate Island
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate turnover in USD - $	Information not available
Payment Methods Accepted	Cash, Card, LPO
Other Comments or Key Information	N/A

Other Locations
Region(s)	Service Location(s)
Shefa Province	Port Vila

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
24/27 - Crude materials, inedible, except fuel	Sand/stone/gravel, treated wood, etc
51 to 59 - Chemical and related products	Chlorine, plastic pipes/tubes, paint, etc
61 to 69 - Manufactured goods classified chiefly by material	Wood pallets, cement, iron/steel pipe fittings, copper wire, metal tanks, iron/steel bars, etc
71 to 79 - Machinery and transport equipment	Generators, water pumps and filters, welder, building tools, etc
81 to 89 - Miscellaneous manufactured articles	Lighting fixtures, bathroom fixtures, gas cooktop, air conditioners, etc
91/93/96/97 - Commodities not classified elsewhere	PVC canvas, tarpaulins, black netting, electrical items, skip bin truck with bins, etc

Wholesale – Vanuatu Agricultural Supplies

Supplier of products, repair and maintenance services for all agricultural inputs and garden supplies.

Supplier Overview
Company Name	Vanuatu Agricultural Supplies
Address	Lini Highway, Port Vila, Efate Island
Does the supplier have its own production / manufacturing capacity?	No
Does the supplier have its own retail capacity?	Yes
Does the supplier have its own transport capacity?	Yes
Does the supplier have its own storage facilities?	Yes
Approximate turnover in USD - $	Information not available
Payment Methods Accepted	Cash, Card, LPO
Other Comments or Key Information	N/A

Other Locations
Region(s)	Service Location(s)
Shefa Province	Port Vila

Primary Goods / Commodities Available
Commodities by Type** (SITC Rev 4 Division Code - Title)		Comments
24/27 - Crude materials, inedible, except fuel
51 to 59 - Chemical and related products
61 to 69 - Manufactured goods classified chiefly by material	Poly pipes, PVC pipes, mesh wire
71 to 79 - Machinery and transport equipment	Generators, power tools, garden tools, lawn mower, chainsaw
81 to 89 - Miscellaneous manufactured articles
91/93/96/97 - Commodities not classified elsewhere	Seedlings, seeds, PVC canvas, tarpaulins, black netting, personal protective equipment

**For FOOD products please see section 3.5.1 Food Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.