Timor Fuel

Information may also be found at: My Travel Cost Information on Timor-Leste Fuel Prices

For information on Timor-Leste Fuel company contact details, please see the following link:

4.7 Timor-Leste Fuel Provider Contact List

Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

Fuel Pricing

Currently 100% of Timor-Leste fuel requirements are imported.
Dili port handle minimal amounts of fuel as it can accommodate fuels and liquids in containerized cargos only.
The majority of Timor-Leste fuel supplies are imported through the Pertamina facilities as described above.
There are no significant seasonal variations in the fuel supplies to Timor-Leste, however distribution services face complications during the rainy season due to road conditions.

Seasonal Variations 

There are no significant seasonal variations in the fuel supplies to Timor-Leste, however distribution services face complications during the rainy season due to road conditions.
PDLTOLL contractors are servicing all requirements for supply and distribution for UN agencies and ISF. The local transportation market is then sufficient to meet NGO requirements.

Fuel Transportation

Fuel is transported through the private sector with PDLTOLL supplying UN and ISF.

Standards, Quality and Testing

The main fuel supplier for Timor-Leste is Pertamina which is using all these industry control measures in their depot and airport operations. However the local distributors and transporters cannot be accounted for and the MIXING OF WATER WITH FUEL FROM OUTLETS IS A COMMON OCCURRENCE IN TIMOR-LESTE.

Timor-Leste Transporters

According to the ADB road network assessment:
Transport demand and vehicle ownership in Timor-Leste are modest. However, both have been growing substantially over the last five years.
The heaviest traffic flows, in excess of 1,000 vehicles per day (without motorcycle), are on the northern coastal road.

Weather and coffee production are two major factors affecting traffic:
The rainy season has a direct impact on traffic patterns. The duration of the rainy season can vary for different areas of the country, between an average of 4 months (from December to March) and 8 months (from November to June).
Landslides and flooding, which are common during the rainy season, cause frequent road closures. Another factor affecting traffic patterns over the year is the location of the coffee production and harvesting activities.
The coffee harvest season peaks between August and September. During that season the light & medium truck traffic in the coffee growing areas and between them and Dili increases significantly.
There are a small number of heavy trucks, about 90 in total, used mainly for transporting containers and large equipment, but the narrow road width and difficult terrain do not allow for large truck operations in Timor-Leste.
Currently, land transport services between the Timor-Leste mainland and the Oecussi enclave are complicated. All people crossing the border, from West Timor in Indonesia, are required to have passports with valid Indonesian visas, and Indonesian visas can be obtained only in Dili. Thus, currently the number of people and vehicles crossing is still low although it is increasing.
Although the transportation market in Timor-Leste is notably immature, there is a variety of transportation companies operation, from established companies to private owners.
A selection (by no means exhaustive) from across the range of transporters is listed below.

For information on Timor-Leste Transporters contact details and fleet size information, please see the following llink: 

4.8 Timor-Leste Transporter Contact List

Timor-Leste Telecom Directory information on Transporters

Timor-Leste Yellow Pages

Timor Leste Guide Post Timor website

Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

Timor-Leste Manual Labor Costs

There is an abundance of manual labor available on the market in Timor-Leste, the vast majority of which is simply arranged on an ad hoc basis, there is very little in the way of organized manual labor.
The port authority regulations stipulate rates for labor hire within the port itself, the labor is arranged through the stevedoring companies (see section 3.6 Handling equipment for details of stevedoring companies) who still appear to set prices autonomously, through direct negotiation.
The normal labor rate for unqualified casual worker is USD 4 per day.
There is one identified commercial employment agency in Dili which offer labor hire, Konnekkto, whilst WFP has assisted an additional organization establish and register itself in order to meet WFP requirements

For information on Maual Labour provider contact details, please see the following link:

4.11 Timor-Leste Additional Service Provision Contact List

Timor-Leste Telecommunications 

For information on Timor-Leste Telecommunications contact details, please se the following link: 

4.11 Timor-Leste Additional Service Provision Contact List

Timor Telecom (TT) is currently the only Telecommunications operator for fixed and mobile services of East Timor and was awarded the concession contract, after an international competition that was arbitrated by the United Nations and Timorese Government.
Internet is commercially provided through two established, government approved operators, Timor Telecom and I-Net.
There are two government departments involved in telecommunications issues; Department National Information Communications and Technology (DNICT) and the Communication Regulatory authority (CRA).
The international prefix for East Timor is 670.

Telecommunication Regulation

NOTE: Procedure for importation on ICT equipment: Approval from CRA in addition to usual customs procedures.

Existing Humanitarian Telecoms Systems

Adapted extracts from Timor-Leste Emergency Telecommunications Cluster:
Frequency Management VHF & HF
The design of the VHF & HF network utilizes existing frequencies in use by the UN, the VHF & HF channels utilized by all UN agencies & NGO’s in Timor-Leste are presented below (exact frequencies are considered confidential).
* NGO have previously been using VAST communications, they are now in negotiations with the government of to attain permission for their continued use.

For information on Timor-Leste additional service provide contact details, please see the following link: 

4.11 Timor-Leste Additional Service Provision Contact List

Vehicle Rental

There are several established car and vehicle rental companies in Dili: the list below is a non-exhaustive sample.

Taxi Companies

Although there is only one identified taxi company in Dili, there is a plethora of private taxis readily available on the street. However, taxis are much less abundant in the district capitals, and are not available in rural areas.

Freight Forwarding Agents

A non-exhaustive list of freight forwarding agents is provided in the contacts section, and additional operators can be found at:

Buy In Timor Website 

 Timor Yellow Pages 

Handling Equipment 

Asides from the stevedoring companies, most of the handling equipment and heavy equipment sales and rentals are associated with the construction industry, a selection of which is provided in the contacts list. 

Additional operators can be found at:

Buy In Timor Website 

Timor Yellow Pages

Electricity and Power 

World Bank Energy Brief (extracts): Timor-Leste has a small and fragmented power system. A 19 MW diesel power plant in Dili serves 26,500 Dili customers. District and sub-district capitals are served by some 60 isolated small power sub-systems mainly administered by communities and with a total generation capacity (mainly using diesel) of about 16 MW.
The Dili power system is not linked to smaller sub-systems in district capitals and rural areas. Large consumers have captive diesel generation of another 10 MW. 34 out of 39 new generators installed in sub-district capitals are no longer functioning because there is no capacity for maintenance and for funding the replenishment of diesel stock.
Only 32 percent of households have access to electricity and over 90 percent of the population uses firewood for cooking. The household electrification rate in Dili is estimated at about 85 percent while in the district capitals and rural areas, it is only 18 percent and 5 percent, respectively. Most of the households use firewood for cooking, but extensive use of firewood is considered a thread to Timor-Leste’s wooded areas.

Timor-Lestes’ power department EDTL has two twenty-four-hour, diesel-run, power generation plants in Dili and Baucau, both of which produce a 7 MW output and have a budgeted consumption of 10,000 litres of diesel per day.
However, increasing development and construction projects are placing a larger strain on the network, with increasing demands for electricity. The remaining districts have smaller, localised power-generating plants, which run for six hours per day between 18:00 and midnight and have a budgeted consumption of 10,000 litres per month.
EDTL is in the process of establishing three heavy oil power generating plants in Hera (Dili), Manitutu and Same; these will have a combined capacity of 180 MW. The first of these power plants is currently being constructed, and is due to be 90% complete by the end of 2009. Extension and rehabilitation of the distribution network is planned to extend to all districts through three regional centers; Dili, Manatutu and Los Palos, this is expected to be in place by 2015.

HERA and BETANO power plants

The Hera power station was built to supply the northern coast of the country. This is the first power plant in Timor Leste with Diesel Generator sets of 7 X Wartsila 18V46 Capacity 119.5 MW, operated by Wartsila Indonesia, PT and Puri Akraya Engineering. The Betano plant supplies the southern coast, and both were built by the China Nuclear Industry 22nd Construction Company (CNI22).

Internet Service Providers (ISPs)

Timor Telecom, Telemor and Telkomsel are telecommunications provider in Timor-Leste, operating in Dili, as well as the municipalities. These providers reach all locations in-country. Internet provision with these providers require land line connection, available in Dili and some district capitals.

Telemor is a trade-name of Viettel Timor-Leste, a subsidiary of Viettel Global - the leading telecommunications group in Vietnam, which provides coverage to around 96% of Timor-Leste territory.

Timor Telecom (TT) is the fixed and mobile telecommunications network operator of Timor-Leste, and the Timor Telecom consortium is promoted by Portugal Telecom.

Telkomcel is a brand of cellular mobile telecommunication service, owned by Telekomunikasi Indonesia International (TL) S.A, which is also located in Timor-Leste. 

Timor-Leste Food Suppliers, Accommodation and Other Markets

For information on Timor-Leste food suppliers, accomodation and other markets contact details please see the following link: 

4.11 Timor-Leste Additional Service Provision Contact List

Main Food Suppliers

There are multiple sources of food wholesalers and outlets in Dili,contact details can be found in the contact list provided.
Further details can be found from the following resources:

Buy in Timor Website

Timore-Leste Yellow Pages 

Guide Post Timor Website

Accommodation

There are multipleoptions for apartments and hotels in Dili,contact details can be found in the contact list provided.
Further details can be found from the following resources:

Buy in Timor Website

Timore-Leste Yellow Pages 

Guide Post Timor Website

Additional Operational Support

There are multiple  resources for general supplies in Dili,contact details can be found in the contact list provided.
Further details can be found from the following resources:

Buy in Timor Website

Timore-Leste Yellow Pages 

Guide Post Timor Website