As Bali is a major tourist area, there is a bounty of additional service providers available to meet requirements.  Refer to the Additional Service Provider contact list for specific information of identified providers.

4.11 Indonesia Additional Services Contact List

Vehicle Rental

Vehicle rental is readily available within the Bali province.  Vehicles can be rented individually or with the included services of a driver.  It is worth noting that daily rental rates may exclude the cost of fuel, this will be charged separately.  However an all-inclusive rate can be negotiated if required.

Taxi Companies

Taxi companies are plentiful within the Bali province and are a reliable method of transportation around the island.  Upon arrival at the ferry ports, sea ports or airport there are taxi’s available.  Meters are in use in the taxi’s and the passenger should ensure that it is switched on at the beginning of their journey.

Freight Forwarding Agents

Freight forwarding agents are available within the Bali province.

Handling Equipment 

The rental or lease of handling equipment is essential if cargo is needed to be offloaded at some of the seaports within the Bali province.  There are companies available to meet most requirements.

Electricity and Power 

Perusahaan Listrik Negara (PLN) is Indonesia's second-largest state owned company by assets. The management is headed by the President Director. He then reports to a government-appointed board, who in turn report to the Minister of Energy and Mineral Resources. The Ministry is responsible for supply of electricity throughout Indonesia. Whilst the stability and reliability of electricity has improved throughout the country, outages are still a common occurrence. Outages generally last for a few hours, however they can occur multiple times a week.
Coal is the main source of fuel for power plants in Java. For the other islands, oil is the primary source of fuel for the diesel plants. There are plans in place to increase capacity via geothermal and hydro power, however they are dependent upon funding and development plans which are not yet completed.

Internet Service Providers (ISPs)

Internet access is readily available throughout the province via WIFI, Dial-Up, LAN connection and USB modems. There are a number of providers available offering a variety of packages to suit most requirements.
The main providers of internet in Bali are PT Telekom, Neuviz, PT. LDP and GlobalXtreme.

For information on Indonesia services contact details, please see the following link:

4.11 Indonesia Additional Services Contact List

Vehicle Rental

There is no national branded car rental company in Papua. Most the cars available to rent are private owner/operators. Rates can be negotiated to include a driver and fuel in the overall rental cost.
It should be noted that due to the isolation of Wamena there is a limited supply of private vehicles and access to fuel in the area, therefore it may be difficult to rent a car

Taxi Companies

There is no national branded taxi company in Papua.  Taxis are available at airports and are operated by private owners.

Freight Forwarding Agents

Biak, Jayapura and Merauke have freight forwarders located in their towns.  However it is worth noting that there are no freight forwarding agents in Wamena. The air companies deliver the goods to the airport and it is up to the consignor/consignee to organize the pick-up of their goods. 

Handling Equipment 

Heavy equipment is available for rent as well as sale in the Papua province.  The majority of the companies that rent heavy equipment are based in Jayapura.

Electricity and Power 

Electricity is supplied to several locations throughout the Papua province. Generally, there is no constraints or cuts of services due to capacity issues at the plants. Downtime is generally linked to either maintenance or availability of fuel.
In Jayapura, approximately 85% of households and businesses have access to electricity 24 hours a day. In Biak, the coverage is approximately 70%. In the Biak districts of Waropen, Supiori and Numfor Island the coverage is only 45%. Also, in these districts electricity is limited to between 6 – 12 hours per day.
The fuel for the generators in Wamena is supplied every day from Jayapura by air.
Merauke Town’s electricity coverage is 100 %. Three surrounding sub-districts also benefit of a full coverage - Kurek, Semangga and Tanah Miring. The fuel for electricity in the other districts is supplied by boat (sea/river) from Merauke on a regular basis.

Internet Service Providers (ISPs)

Internet access is readily available throughout the province via WIFI, Dial-Up, LAN connection and USB modems. There are a number of providers available offering a variety of packages to suit most requirements. Internet service is available in Papua province with varying speeds depending upon the location.
Companies offering internet services include PT Telekom and Wasantara Net.

For information on Indonesia Aceh additional service provider contact details, please see the following link: 

4.11 Indonesia Additional Services Contact List

Vehicle Rental

There are many vehicle rental companies operating throughout Aceh province usually in the capitals of the cities and districts; Banda Aceh, Lhokseumawe, Langsa, Meulaboh, etc (including Simeulue and Sabang islands).
There few vehicle rental companies operating in Nias island usually in the district capitals; Gunung Sitoli, Teluk Dalam and Lahewa.

Taxi Companies

There are limited taxi companies operating in Banda Aceh (none are recommended by UNDSS).  In Medan, the Blue Bird Group is operating fleet of taxi’s.

Freight Forwarding Agents

There are several freight forwarding companies operating in Aceh especially in big ports; Lhokseumawe, Malahayati and Meulaboh.
Belawan port in Medan city has many freight forwarding agents from local, national and international companies.

Handling Equipment 

There are several handling equipment companies operating throughout Aceh and Nias, especially in big cities: Banda Aceh, Lhokseumawe, Langsa, Meulaboh and Gunung Sitoli.
The Public Works Department (Dinas BMCK) in all districts and cities usually have handling equipment that may be made available for rent or use in case of emergency.

Electricity and Power 

Perusahaan Listrik Negara (PLN) is Indonesia's second-largest state owned company by assets.   The management is headed by the President Director.  He then reports to a government-appointed board, who in turn report to the Minister of Energy and Mineral Resources.  The Ministry is responsible for supply of electricity throughout Indonesia.  Whilst the stability and reliability of electricity has improved throughout the country, outages are still a common occurrence.  Outages generally last for a few hours, however they can occur multiple times a week.

The electricity supply to Aceh province is from an inter-connection transmission high voltage 150 kV from PT. PLN (Persero) Northern Sumatra Power Plant (Kitsu PLTD Titi Kuning) located in Medan city of North Sumatra province.

The electricity installed at the inter-connection high voltage is 300 MW which cover east coast of Aceh province.  The electricity supply to Nias island is from diesel power plants installed at three different locations to cover the whole Nias island; Gunung Sitoli, Teluk Dalam and Lahewa power plants.

The electricity generation in Aceh province is improving, currently the electricity supply from Northern Sumatra Power Plant to Aceh province is only up to 50 MW during peak times only, meanwhile electricity supplies are covered through the electricity power plants installed throughout Aceh province.

Internet Service Providers (ISPs)

Internet Service Provider (ISP) can be found everywhere especially in all cities and districts capitals throughout Aceh province, most of them offer broadband internet access.

For information on Indonesia Makassar additional service provider contact details, please see the following link:

4.11 Indonesia Additional Services Contact List

Vehicle Rental

Vehicle rental is readily available within Makassar.  Vehicles can be rented individually or with the included services of a driver.  It is worth noting that daily rental rates may exclude the cost of fuel, this will be charged separately.  However an all-inclusive rate can be negotiated if required.

Taxi Companies

Taxi companies are plentiful within the Bali province and are a reliable method of transportation around Makassar.  Upon arrival at the ferry ports, sea ports or airport there are taxi’s available.  Meters are in use in the taxi’s and the passenger should ensure that it is switched on at the beginning of their journey.

Freight Forwarding Agents

Freight forwarding agents are available within Makassar.

Handling Equipment 

The rental or lease of handling equipment is essential if cargo is needed to be offloaded at some of the seaports within Makassar.  There are companies available to meet most requirements.

Electricity and Power 

Perusahaan Listrik Negara (PLN) is Indonesia's second-largest state owned company by assets.   The management is headed by the President Director.  He then reports to a government-appointed board, who in turn report to the Minister of Energy and Mineral Resources.  The Ministry is responsible for supply of electricity throughout Indonesia.  Whilst the stability and reliability of electricity has improved throughout the country, outages are still a common occurrence.  Outages generally last for a few hours, however they can occur multiple times a week.

Coal is the main source of fuel for power plants in Java.  For the other islands, oil is the primary source of fuel for the diesel plants.  There are plans in place to increase capacity via geothermal and hydro power, however they are dependent upon funding and development plans which are not yet completed.

Internet Service Providers (ISPs)

Internet access is readily available throughout the province via WIFI, Dial-Up, LAN connection and USB modems.  There are a number of providers available offering a variety of packages to suit most requirements.

The main providers of internet in Makassar are PT Telekom, Neuviz, PT. PT. Shangtel and GlobalXtreme.

As parts of NTB are a tourist area, there is a bounty of additional service providers available to meet requirements.  Refer to the Additional Service Provider contact list for specific information of identified providers.

Please see the following link for information on Indonesia NTB additional service provider contact details:

4.11 Indonesia Additional Services Contact List

Vehicle Rental

Vehicle rental is readily available within the NTB province.  Vehicles can be rented individually or with the included services of a driver.  It is worth noting that daily rental rates may exclude the cost of fuel, this will be charged separately.  However an all-inclusive rate can be negotiated if required.

Taxi Companies

Taxi companies are plentiful within the NTB province and are a reliable method of transportation around the island.  Upon arrival at the ferry ports, sea ports or airport there are nation-wide taxi companies available to provide services.  Meters are in use in the taxi’s and the passenger should ensure that it is switched on at the beginning of their journey.

Freight Forwarding Agents

Freight forwarding agents are available within the NTB province.

Handling Equipment 

There is cargo handling equipment available at the main cargo port of Lembar.  In addition, handling equipment is available for rental if required.  

Electricity and Power 

Perusahaan Listrik Negara (PLN) is Indonesia's second-largest state owned company by assets.   The management is headed by the President Director.  He then reports to a government-appointed board, who in turn report to the Minister of Energy and Mineral Resources.  The Ministry is responsible for supply of electricity throughout Indonesia.  Whilst the stability and reliability of electricity has improved throughout the country, outages are still a common occurrence.  Outages generally last for a few hours, however they can occur multiple times a week.

The existing electricity generation in NTB province is 99% from diesel power plants and 1% from minihydro power plant.  The location and the production capacity of the electricity units are listed below.

Internet Service Providers (ISPs)

Internet Service Provider (ISP) can be found everywhere especially in all cities and districts capitals throughout NTB province, most of them offer broadband internet access.

The main internet providers are P.T. Telekom, PT. Indosat and PT. Lintasarta.

For information on Indonesia Services contact details, please see the following link:

4.11 Indonesia Additional Services Contact List

Vehicle Rental

Vehicle rental services are limited throughout the province.  Primarily the vehicles are owner/operator vehicles that can be rented with a driver for point to point movements, by the hour or by the day.

Taxi Companies

Taxi services are limited throughout the province.  Primarily the taxis are owner/operator vehicles that can be rented for point to point movements, by the hour or by the day.

Freight Forwarding Agents

There are freight forwarding agents available in Kupang to meet requirements.  

Handling Equipment 

There is no cargo handling equipment available in Kupang for rental.  Specialised equipment is sourced from Surabaya or is owned by trucking or trading companies. 

Electricity and Power 

Perusahaan Listrik Negara (PLN) is Indonesia's second-largest state owned company by assets.   The management is headed by the President Director.  He then reports to a government-appointed board, who in turn report to the Minister of Energy and Mineral Resources.  The Ministry is responsible for supply of electricity throughout Indonesia.  Whilst the stability and reliability of electricity has improved throughout the country, outages are still a common occurrence.  Outages generally last for a few hours, however they can occur multiple times a week.

The location and power production capacity of the electricity units is listed in the table below.

Internet Service Providers (ISPs)

Internet access is readily available throughout the province via WIFI, Dial-Up, LAN connection and USB modems.  There are a number of providers available offering a variety of packages to suit most requirements.  Internet service is available in NTT province with varying speeds depending upon the location.

SBP Net and PT Telekom are two main providers of ISP services in NTT.