Rwanda - 1 Country Profile

Rwanda - 1 Country Profile

Country Profile 

Generic Information 

Rwanda is a small but growing market, with a population of nearly 13 million people and a Gross Domestic Product (GDP, Current) of $10.354 billion, according to the World Bank.  Before the COVID-19 pandemic, Rwanda enjoyed strong economic growth, averaging over seven percent GDP growth annually over the last two decades.  The Rwandan economy grew more than nine percent in 2019 thanks to strong growth in industry, construction, services, and agriculture.       
 
Due to the COVID-19 outbreak, the Rwandan economy experienced its first recession since 1994, with a 3.4 percent GDP contraction in 2020.  In February 2020, the World Bank reported that Rwanda was among the most affected economies in Africa since the difference between pre-and post-growth projections reached 8 percent.  In May 2021, the IMF projected Rwandan GDP growth to rebound to 5.1 percent by the end of 2021.  Rwanda’s economic recovery from the pandemic has been affected by delays in obtaining vaccines and resurgences of infections driven by more contagious variants, prompting the Government of Rwanda (GOR) to impose lockdowns from time to time.  As of June19, 2022, 66 percent of all Rwandans had received at least two doses of COVID-19 vaccine. The vaccination rates are even higher in Kigali city.   

The World Bank reported in July 2021 that Rwanda’s public debt increased from 61 percent of GDP in 2019 to 71.4 percent in 2020 and was expected to reach 81 percent in 2023.  Public debt increased due to reduced revenue, the need to support a struggling private sector and households impacted by lockdowns, inflation, and general government expenses.  The percentage of foreign assistance (external grants and loans) in the country’s annual budget has dropped from over 80 percent a decade ago to 33 percent in the 2021/2022 National Budget.     

Leading sectors include energy, agriculture, trade and hospitality, and financial services.  Rwanda’s economy is overwhelmingly rural and heavily dependent on agriculture.  Strong growth in the services sector over the past decade, particularly in construction and tourism, has contributed to overall economic growth.  GNI per capita was $830 in 2019, according to the World Bank.  

The government is seeking to turn Rwanda into a regional trade, logistics, and conference hub.  Pillars of this strategy include the construction of several new international business class hotels, a convention center in downtown Kigali, a new inland container terminal and bonded warehouse in Kigali.  The government has also invested in expanding the fleet for the national carrier RwandAir and is pursuing U.S. authorization for a direct flight from Kigali to the United States.  Construction of the new Bugesera International Airport is ongoing. 

Rwanda’s principal exports (coffee, tea, cassiterite, coltan, wolfram, hides and skins, and pyrethrum) decreased 10 percent in value and 8 percent in volume between 2019 and 2020 due to reduced global demand from the COVID-19 pandemic, according to the Ministry of Finance and Economic Planning (MINECOFIN).  Major markets for coffee exports are the United States and Europe, while Middle Eastern countries and Pakistan are the main buyers of Rwandan tea.  Prior to the COVID-19 pandemic, tourism was the country’s leading foreign exchange earner.  In October 2020, the IMF predicted that Rwanda’s tourism revenues would fall from $411 million in 2019 to only $82 million in 2020.  Revenues from Rwandan strategic investments in meetings, incentives, conferences/conventions and events/exhibitions (MICE) are expected to recover slowly given disruptions to international travel patterns and advances in teleworking. 

Rwanda’s small industrial sector contributes around 19 percent to GDP and employs less than three percent of the population.  The services sector – including tourism - generates almost half of GDP (46 percent) and has grown at an average annual rate of around ten percent in recent years.  Rwanda is highly import-dependent, and the Rwandan government faces chronic and large current account deficits.  In 2020, imports totaled $3.109 billion compared to $2.725 billion in 2019, an increase of 14 percent due to increased imports of consumer goods.  Imports of capital and intermediary goods increased by 5 percent and 6 percent respectively while energy product imports decreased by 33 percent over the past two years, according to the Ministry of Finance and Economic Planning.  In 2020, principal imports included electrical machinery and parts; electronic equipment and parts; machinery appliances and parts; vehicles and accessories; cereals and other food stuffs; pharmaceutical products; construction equipment including iron and steel; and energy and petroleum products.  China, Europe, Kenya, India, the United Arab Emirates, and Tanzania are among Rwanda’s major suppliers.  

U.S.-Rwanda bilateral trade in 2020 totaled $60 million ($27.4 million in exports to Rwanda, $32.6 in imports from Rwanda) compared to $64.5 million ($18.9 million exports to Rwanda and $45.6 million imports from Rwanda) in 2019.  Rwandan exports to the United States have grown significantly over the last 10 years.  However, after Rwanda implemented higher tariffs on imports of secondhand clothing and footwear in 2016, the U.S. government partially suspended African Growth and Opportunities Act (AGOA) benefits for apparel products from Rwanda, effective May 2018.  Many other Rwandan exports to the United States are still eligible for trade preferences under the Generalized System of Preferences and AGOA. 

 (World Bank, 2021) 

Rwanda Wikipedia Country Information World Bank, Climate country profile, Rwanda 2021 : https://reliefweb.int/report/rwanda/climate-risk-country-profile-rwanda 

 

Rwanda Economist Intelligence Unit Information* Rwanda Economy, Politics and GDP Growth Summary - The Economist Intelligence Unit (eiu.com)  

Humanitarian Info 

Rwanda World Food Programme Information Rwanda | World Food Programme (wfp.org)  

Rwanda UN Office for the Coordination of Humanitarian Affairs Information Rwanda | OCHA (unocha.org) 

 

Facts and Figures 

Rwanda Wolfram Alpha Information rwanda - Wolfram|Alpha (wolframalpha.com)  

Rwanda World Bank Information Rwanda: Development news, research, data | World Bank  

Rwanda  Population Information Rwanda Population 2022 (Live) (worldpopulationreview.com) 

 

 

 

 

 

Rwanda - 1.1 Humanitarian Background

Disasters, Conflicts and Migration 

Natural Disasters 

Type 

Occurs 

Comments / Details 

Drought 

Yes  

Especially critical in the Eastern Province 

Earthquakes 

No 

N/A 

Epidemics 

Yes 

If transmitted from other countries 

Extreme Temperatures 

No 

N/A 

Flooding 

Yes 

Localized and recurrent floods and landslides especially in the North 

Insect Infestation 

Yes 

 Weevils 

Mudslides 

Yes 

Mudslides especially in the North 

Volcanic Eruptions 

Yes 

The areas of Goma and Gisenyi were affected in 1997, 2002 and 2021, In the North Kivu region of the Democratic Republic of Congo (DRC) close to Rwanda, abnormal activity of Mount Nyiragongo was recorded on 2016 and 2021 by the Goma Volcano Observatory (GVO). 

High Waves / Surges 

No 

N/A 

Wildfires 

No 

N/A 

High Winds 

No 

N/A 

Other Comments 

 

Man-Made Issues 

Civil Strife 

No  

N/A 

International Conflict 

No 

 

Internally Displaced Persons 

No 

N/A 

Refugees Present 

Yes 

Rwanda has hosted over 73,000 refugees, mainly from DRC, since 1995. 
Nearly 74,000 Burundian refugees who have fled their country due to 
the contested elections of July 2015 are in Rwanda now. About 26,400 
individuals are living in urban centres. The number of refugees is expected to 
rise if the political situation in Burundi deteriorates. 

Landmines / UXO Present 

No 

N/A 

Other Comments 

Rwandese returnees from neighbouring countries, 
especially from the Democratic Republic of Congo and 
Uganda, was estimated at 70,000 from 2009 to 2014 
and around 15,000 expelled from Tanzania in 2013. 
For more information see 

 

For a more detailed database on disasters by country, please see the Centre for Research on Epidemiology of Disasters Country Profile. 

 

Seasonal Effects on Logistics Capacities 

Seasonal Effects on Transport 

Transport Type 

Time Frame 

Comments / Details 

Primary Road Transport 

September to May 

Rain season period 

Secondary Road Transport 

September to May 

Rain season period  

Rail Transport 

N/A 

N/A 

Air Transport 

N/A 

N/A 

Waterway Transport 

N/A 

N/A 

 

The rainfall patterns in Rwanda are characterized by four seasons, a short rainy season from September to November. See here.

During the two rainy seasons, the north-western provinces are the most vulnerable areas prone to landslides causing damage and loss of lives. The elevation, slope, poor land management and rainfall are the key drivers for landslides in this area. Rain harvest which could minimize runoff is rarely practiced, impacting livelihoods, killing, or injuring people, and damaging infrastructure, especially roads and bridges, that become impracticable.   

Due to its dense river network and large wetlands, the country is threatened mainly by riverine floods. Five flood plain areas have been recorded in the National Risk Atlas of Rwanda related to the following river’s catchment: Nyabarongo, Nyabisindu, Sebeya, Mukungwa and Kagitumba. Nyabarongo River affected more districts than any other river. During the rainy season some parts of roads close to those rivers are submerged by water blocking the passage of vehicles. 

 

Seasonal Effects on Storage and Handling 

Activity Type 

Time Frame 

Comments / Details 

Storage 

Two main harvest periods: From (December) to (February) and from (June) to (July) 

December to February and June to July are the two main harvest periods in Rwanda. During those periods, some smallholder farmers and trades have not appropriate post-harvest handling and storages facilities and these effects of harvested commodities. 

Handling 

Long rainy season takes place from March to May and short rainy season occurs from September to November. 

During Rwanda's rainy season, the country encounters difficulties related to road accessibility, significantly impacting the transportation of goods. The presence of mudslides and flooding disrupts transportation routes, causing challenges in handling and moving goods. Moreover, the poor road conditions during this season lead to an increase in the wear and tear of vehicles. Consequently, adjustments are needed in maintenance schedules and the formulation of contingency plans to address potential vehicle breakdowns. 

Other 

None 

None 

 

Capacity and Contacts for In-Country Emergency Response 

GOVERNMENT 

 Rwanda is among the fastest growing economies in Africa with a Gross Domestic Product (GDP, Current) of $10.354 billion, according to the World Bank.  

Rwanda’s economy is mostly dependent on agriculture, with coffee and tea serving as two of the country’s most important exports. Tourism has also grown into a significant source of revenue. Infrastructure projects such as roads and airports have seen significant investments made by the country to help enhance economic growth and development. 

Despite the progress made in recent years, poverty and food insecurity remain major challenges for Rwanda. Nearly 39 percent of the population live below the poverty line, and almost one-fifth is food insecure. Levels of stunting among young children remain very high, at 35 percent. These statistics underscore the need for continued investment in programs that address poverty and hunger. 

The country has made significant progress in recent years in terms of infrastructure development and is now well-positioned to capitalize on its strategic location and improve connectivity within the region. 

On the humanitarian side, Rwanda was home to 175,000 Congolese and Burundian refugees by January 2019. Most refugees, 91 percent of reside in refugee camps and only 9 percent live in urban areas. 

For more information on government contact details, please see the following link: 4.1 Government Contact List. 

 

HUMANITARIAN COMMUNITY 

There are a number of UN Agencies and international and national NGOs operating in Rwanda. The main areas of intervention include the following: Education, Advocacy and Child Rights protection, Social Protection, Early Childhood Care and Development (ECCD), Nutrition, Food Assistance, Shelter Protections, Agriculture, Health, and Gender Based Violence prevention (particularly in refugee camps). Most of the work carried out is done in collaboration with government institutions. 
 

For more information on humanitarian agency contact details, please see the following link: 4.2 Humanitarian Agency Contact List. 

Rwanda - 1.2 Regulatory Departments & Quality Control 

Rwanda Utilities Regulatory Authority (RURA)

Rwanda Utilities Regulatory Authority (RURA) was initially created by Law no-39/2001 of 13 September 2001 with the mission to regulate certain public Utilities, namely: telecommunications network and/or Telecommunications services, electricity, water, removal of waste products from residential or business premises, extraction and distribution of gas and transport of goods and persons. This Law was further reviewed and replaced by Law no – 09/2013 of 01/03/2013 establishing the Rwanda Utilities Regulatory Authority (RURA) and determining its mission, powers, organization, and functioning.  

RURA Webpage: rura.rw  

Toll-Free 3988, P.O. Box:7289, Kigali-Rwanda 
Phone:(+250)252584562, Fax:(+250)252584563 
Names: Eng. Emile Patrick Baganizi; Title: Ag. Director General; E-mail: info@rura.rw 

 

Rwanda Revenue Authority 

The Rwanda Revenue Authority (RRA) is a government revenue collection agency established by the Parliament of Rwanda. The RRA is charged with enforcing, assessing, collecting, and accounting for the various taxes imposed in Rwanda. The law that created the Rwanda Revenue Authority was passed by the Rwandan Parliament in 1997, but the agency became operational in 1998. RRA is supervised by the Rwanda Ministry of Finance and Economic Planning. rra.gov.rw

Contacts: +250 252 595 503 

Names: Pascal Bizimana Ruganintwali, Title: Commissioner General, info@rra.rw 

 

Rwanda Standards Board 

Rwanda Standards Board (RSB) is a public institution established by Rwanda Government Legislation NO50/2013 of 28/06/2013 determining the mission, organization, and functioning of the Rwanda Standards Board to undertake all activities pertaining to the development of Standards, Conformity Assessment, and Metrology services in the country. It is the only body with the power to define and possess national standards. Public services and public or private firms must present their standards to RSB for adoption at the national level. Home (rsb.gov.rw)

 

KK 15 Rd, 49; PO Box: 7099 

Kigali-Kicukiro, 

Tel: +250 0788303492, 

Hotline: 3250, Email:info@rsb.gov.rw 

Names: Mr. Raymond MURENZI; Title: Director General; E-mail: raymond.murenzi@rsb.gov.rw 

 

 

Road Transport and Development Agency 

The Rwanda Transport Development Agency (RTDA), established in the year 2010, is a public institution with administrative and financial autonomy and operates under the Ministry of Infrastructure (MININFRA). It is tasked with managing all activities in the transport sector. More information can be found on the Road Transport and Development Agency Website

 

Rwanda Development Board 

The Rwanda Development Board (RDB) is an entity with broad expertise which reports directly to the President’s Office. RDB’s objective is to promote economic growth through the development of the private sector and the attraction of investors worldwide, addressing their needs using an online database (Rwanda regulations).  More information can be found on the Rwanda Development Board Website

Rwanda Development Board 
KN 5 Rd, KG 9 Ave, Tel: 1415, Tel (International): (+250) 727775170, E-mail: info@rdb.rw 

Names: Francis Gatare; Title: Chief Executive Officer and Cabinet Representative, 

 

Rwanda Food and Drugs Authority (Rwanda FDA) 

Rwanda Food and Drugs Authority hereafter designated as the “Authority”, was established by the law Nº 003/2018 of 09/02/2018 determining its mission, organization, and functioning. The mandate of the Authority is to protect public health through the regulation of human and veterinary medicines, vaccines and other biological products, processed foods, poisons, medicated cosmetics, medical devices, household chemical substances, and tobacco and tobacco products. 

All free: 9707 

Email: info@rwandafda.gov.rw 

Po Box: 1948 Kigali-Rwanda 

Address: Nyarutarama Plaza,Rwanda KG 9 Avenue, Kigali 

Website: Home (rwandafda.gov.rw) 

Names: Prof. Emile BIENVENU; Mr. Director General,  

 

Rwanda Inspectorate, Competition, and Consumer Protection Authority (RICA) 

Rwanda Inspectorate, Competition and Consumer Protection Authority (RICA) was established by Law Nº 31/2017 OF 25/07/2017 to carry out inspection of quality and standards conformity and promote healthy competition in the economy by prohibiting unfair business practices as well ensuring consumers protection. About us (rica.gov.rw) 

Email: info@rica.gov.rw 

Address: KK 8, Av 64, Kicukiro (Safari Center House), 

Names: Mrs UWUMUKIZA Beatrice, Ag Director General,  

 

Rwanda Information Society Authority  

Rwanda Information Society Authority (RISA) Rwanda Information Society Authority “RISA” is a government institution established in 2017, governed by law No 02/2017 of 18/02/2017. RISA has the mission of digitizing the Rwandan society through increased usage of ICT as a crosscutting enabler for the development of other sectors "Championing Rwanda's Digital Transformation". Rwanda Information Society Authority (RISA): Home,  

Email: info@risa.gov.rw 

Address: KK 8, Av 64, Kicukiro (Safari Center House), 

Names: Mr. Innocent Bagamba Muhizi, Title: Chief Executive Officer,  

 

 

Rwanda Environment Management Authority  

Under supervision of the Ministry of Environment, from the Law no 63/2013 of 27/08/2013 determining the mission, organization and functioning of Rwanda Environment Management Authority (REMA), REMA reserves the legal mandate for national environmental protection, conservation, promotion, and overall management, including advisory to the government on all matters pertaining to the environment and climate change. Rwanda Environment Management Authority (REMA): Home 

Toll-free: 3989 

Names: Juliet Kabera, Title: Director General, email: info@rema.gov.rw 

 

National Agricultural Export Development Board 

National Agricultural Export Development Board, abbreviated as “NAEB” is a commercial public institution established by law No 13/2017 of 14/04/2017 determining its mission, organization, and functioning. It has a legal personality and enjoys administrative and financial autonomy and is also managed in accordance with relevant laws. National Agricultural Export Development Board (naeb.gov.rw) 

 

KK 530 St, Kigali,  

Names: Mr. Claude BIZIMANA, Title: Chief Executive Officer, email: info@naeb.gov.rw 

 

Rwanda Agriculture and Animal Resources Development Board 

The Rwanda Agriculture and Animal Resources Development Board (RAB) is an autonomous body established by LAW No38/2010 OF 25/11/2010 and currently, RAB is governed by Law NO 14/2017 of 14/04/2017 establishing Rwanda Agriculture and Animal Resources Development Board (RAB), determining its mission, organization, and functioning. The law specifies that: RAB has the general mission of championing the agriculture sector development into a knowledge-based; technology driven and market-oriented industry, using modern methods in crop, animal, fisheries, forestry, and soil and water management in food, fiber, and fuel wood production and processing. www.rab.gov.rw

 

Rubona, Huye District, Huye – Rwanda,  

Mobile: +250788385312, Toll free: 4675 

Names: Dr. Telesphore Ndabamenye, Title: Director General, infos@rab.gov.rw 

 

Rwanda Cooperative Agency 

The authority is responsible for the registration of cooperatives, cooperative promotion and capacity building, financial service cooperatives development and sustainability and it provides non-financial cooperatives supervision. Home (rca.gov.rw) 

Toll-free: 4163,  

Muhanga District, Nyamabuye Sector, Catholic University of Kabgayi Building. 

Names: Dr. Patrice Mugenzi, Title: Director General, E-mail: info@rca.gov.rw 

 

For more information on regulatory departments and quality control laboratories’ contact details, please see the following links: 4.1 Government Contact List and 4.3 Laboratory and Quality Testing Company Contact List. 

 

 

Rwanda - 1.3 Customs Information

Customs Information 

Duties and Tax Exemption 

For contact information regarding government custom authorities, please follow the link below: 4.1 Government Contact List.  

Emergency Response: 

In the following table, state which of the following agreements and conventions apply to the country and if there are any other existing ones 

Agreements / Conventions Description 

Ratified by Country? 

(Yes / No)  

WCO (World Customs Organization) member 

Yes, 03 Mar 1964 

Annex J-5 Revised Kyoto Convention 

No 

OCHA Model Agreement 

No  

Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations) 

No    

Regional Agreements (on emergency/disaster response, but also customs unions, regional integration) 

No    

Exemption Regular Regime (Non-Emergency Response):  

Rates of Duty & VAT  

The rate of import duties is provided for in the customs tariff book, there are currently 4 rates of duty which are 0%, 5%, 18, and 25%. Imports from COMESA countries that meet conditions as specified by the COMESA rules of origin are given preferential treatment by reducing the rates. The rate of VAT is currently 18%.  

 

Import Procedures for UN Goods  

WFP, as per the terms of the Basic Agreement with the Government of Rwanda, (Article VI, Sections 11 & 12) has freedom of taxation, customs duties and any other levies, prohibitions and restrictions on goods, imported or exported, related to its constitutional objectives.   

   

Exemption of Taxes  

To be exempted from paying duties and taxes, the imported goods must be mentioned in article 182 of the customs law.(With the introduction of the ESW, the exemption is done online with the attachment of an invoice, packing list, DDCom/IM8-Customs declaration from the entry point & a copy of the agreement between the GoR and WFP) The clearing agent presents WFP with the RRA Exemption form, a copy of the commercial invoice and packing list.  WFP signs and stamps the form and attaches an Application for an Exemption letter.  The letter of exemption is issued and authorized by the Ministry of Foreign Affairs, then signed by the Ministry of Finance; this can take up to 10 days after the exemption form and letters have been submitted.   

 

Clearing Documents / Regularisation or Formalisation  

With the use of the ESW (Electronic Single Window) All imports will normally be cleared from customs with the attachment of the following documents below which are forwarded to the concerned line ministry, e.g., for Rwanda it’s the ministry of foreign affairs.  

  1.  One original Bills of Lading/AWB, one original NCV invoice / original supplier invoice / original packing   

  1.   list  

  1.  Exemption letter authorized by the Government of Rwanda  

  1.  MAGERWA (bonded warehouse) creates the ‘Notice of Arrival’  

  1.  On approval by the concerned line ministry, it’s forwarded to RRA awaiting the commissioner for customs approval of the exemption which he does by releasing it back to WFP office for assessment. These are then presented to Customs who authorizes it and the goods are released  

  1.  On assessing it WFP sends it back to the customs office (Long Room) to enable any payments to be met and to further cross-check for any other missing details with the consent of RBS. When all is fine a print release is facilitated and this is when goods are exited from the system. (Completion of the regularization procedure)  

 

N.B. Because of the various private arrangements, WFP has with RRA all the above is done afterward coupled with the load of the consignment WFP normally tends to have. 

 

In order to receive duty and tax exemptions, an organization has to be registered under the Rwanda Governance Board; credentials submitted to the Ministry of Finance, Foreign affairs and in the case of UN agencies the Office of the President.  

Below are the general rules for tax incentives, concessions, and exemptions that apply to humanitarian organizations:  

 

Customs Duty:  

  1.  goods imported for diplomatic missions, consulates, international organizations and charities   

  1.  educational, scientific, and cultural materials.   

  1.  pharmaceutical products, instruments, and apparatus intended for medical purposes, pesticides, agricultural inputs and tools, and fishery equipment.   

 

VAT Exemptions:  

  1.  Water Supply and Sewage Treatment Services   

  1.  Goods and Services for Health Purposes including medical treatment, drugs, and medical equipment and equipment for people living with disabilities.   

  1.  Educational Material and Services provided for/used by government education institutions and those run by NGOs   

 

Organizational Requirements to obtain Duty Free Status 

United Nations Agencies 

  • Organization has to be registered with the Rwanda Governance Board as an UN Agency  

  • Apart from letters of guarantee for units (vehicles), otherwise, the rest is done online. The tax exemption form is obtained from the Rwanda Revenue Authority  

  • Attachment with the help of ESW Tax exemption application (which includes the form, commercial invoice, packing list and copies of the basic agreement between the GoR & WFP) are submitted to and approved by Ministry of Foreign Affairs.   

  • Tax exemption application is then approved by the Ministry of Foreign Affairs Finance  

Non-Governmental Organizations 

  • Organisation has to be registered with the Rwanda Governance Board as a UN Agency 

  • All exemption requests are done online through Electronic Single Window coupled with all the required documents attached (commercial invoice, import permit, packing list, and related customs entries) 

  • Approved by the Ministry of Foreign Affairs 

  • Released by concerned regulatory bodies and then exited by RRA. 

 

Exemption Certificate Application Procedure:  

Duties and Taxes Exemption Application Procedure 

Generalities (include a list of necessary documentation) 

  •  Organization has to be registered with the Rwanda Governance Board as an UN Agency  

  • Tax exemption form is obtained from the Rwanda Revenue Authority by the Freight Forwarder  

  • The importer writes a letter of application for duty and tax exemption written on the organization’s letterhead  

  • Tax exemption application (which includes the exemption form, letter of application for exemption from importer, commercial invoice and packing list) are submitted to and approved by Ministry of Foreign Affairs   

  • Tax exemption application is then approved by Ministry of Finance  

 

Exemption Certificate Document Requirements 

Duties and Taxes Exemption Certificate Document Requirements (by commodity) 

  

Food 

NFI (Shelter, WASH, Education) 

Medicines 

Vehicle & Spare Parts 

Staff & Office Supplies 

Telecoms Equipment 

Invoice 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

AWB/BL/Other Transport Documents 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Donation/Non-Commercial Certificates 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Packing Lists 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

 Yes  

Original 

Yes  

Original 

Other Documents 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Additional Notes 

 

Customs Clearance 

General Information  

Customs Information 

Document Requirements  

Consignee address, TIN number, specification, quantity, and units/bags/cartons/packages. 

Embargoes 

Arms, Explosives 

Prohibited Items 

Polythene bags, illicit street drugs/narcotics, hazardous waste 

General Restrictions 

Click on the link below for a complete list of prohibited and restricted items: http://www.rwanda-standards.org/~rbs/main-nav/quality-assurance/prohibited-and-restricted-goods.html 

Customs Clearance Document Requirements 

Customs Clearance Document Requirements (by commodity) 

  

Food 

NFI (Shelter, WASH, Education) 

Medicines 

Vehicles & Spare Parts 

Staff & Office Supplies 

Telecoms Equipment 

D&T Exemption Certificate 

Yes Original  

Yes  

Original  

Yes 

 Original  

Yes  

Original  

Yes  

Original  

Yes 

 Original  

Invoice 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

AWB/BL/Other Transport Documents 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Donation/Non-Commercial Certificates 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original  

Yes  

Original 

Packing Lists 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

Yes  

Original 

  

Phytosanitary Certificate 

Yes  

Original 

No  

No  

No  

No  

No  

Other Documents 

Certificate of Origin, Import Permit, Certificate of Analysis, Fumigation 

No  

Certificate of Analysis; Cert of Origin; Import Permit  

 

 

 

  

Additional Notes 

It’s advised that most of the documents should readily available before the any consignment in question is shipped apart from an arrival notice. 

Transit Regime 

The Customs working hours at the borders are from 07:00 hrs to 18:00 hrs for cargo and 24 hrs per day for passengers (including weekends and holidays) plus trucks with containers save for open trucks with tarpaulins. However, about small and not so busy border posts, the Customs officer might not be found at any time during the day. The gazetted overland border posts for heavy vehicles where Rwanda Customs, Police and Immigration at present are as follows: 

BORDER POST 

LOCATION 

EXIT/ENTRY POINT 

Kagitumba 

North 

Uganda 

Gatuna 

North 

Uganda 

Nemba 

East 

Burundi 

Rusumo 

East 

Tanzania 

Akanyaru 

South 

Burundi 

Gisenyi (La corniche & Petite 

West 

DRC 

Cyangugu (Rusiizi II & Ruhwa) 

West 

DRC 

 

Transit Charges  

There is a road-toll charge for foreign registered trucks entering Rwanda of $152 per trip, additional to this is a charge of RWF 15,000 ($27) RWF 5,000 ($9.00) which is referred to as the Entry Card Charge for foreign trucks with a non EAC registration number plate e.g. DRC.  

The charge for presenting customs documentation is RWF 6,000 ($10) RWF 3,000 ($5.50). There is also a $200 bond charge but there is no requirement for WFP to pay this.  

 

Storage and Handling at Overland Border Posts   

Depending on the nature and the physical location of WFP operations at the time, the storage facility of the nearest town or WFP EDP could be considered as an alternative to the border post storage, regarding the borders that do not have a storage facility, for instance:  

Location 

 

Distance to Border (kms)  

 

Capacity (Mt)  

 

 Description  

 

Byumba (Gatuna)  

 

30  

12,000  

New secure warehouse operated by Pembe Flour Mills  

 

Alternative Border Storage Options  

Generally, the storage facilities are not up to the WFP standards. Therefore, there may be a need for repair and rehabilitation works before use.  

 

Inspection Procedures  

Trucks arriving at the border crossing points are checked for appropriateness of documentation and sample checks of the cargo type can be conducted as per international standards and procedures. Rwanda accepts and uses ESW (Electronic Single Window) ASYCUDA (Automatic System for Customs Data); this enables clearance to be kept to a minimum, sometimes as little as only 10 mins.  

Customs documents are filled at the entry points and a general inspection is undertaken before trucks are allowed to continue to their destination. Truck movements are monitored by the Anti-Smuggling Unit at each checkpoint until they reach their destination. The Anti-Smuggling Unit evaluates the time trucks spend between checkpoints to check if there was any diversion on the way.  

  

Available Facilities  

The border crossing points that are also regional towns (Gisenyi & Cyangugu) all have adequate facilities that drivers require. The other crossing points are not near major towns have basic facilities such as food and lodging, small retail shops, and standby security personnel.