3 Dominican Republic Services and Supply

3 Dominican Republic Services and Supply

Nation-wide you can find a variety of transport, warehouse, and industrial security providers. Transport companies usually own their trucks, rent transportation from third-party companies, or both, these travel the country in well-developed roads and highways. It is important to note that main seaports have transport syndicates, which must be hired for outgoing cargo. Regarding warehouses, both the general and fiscal deposit regime warehouses are offered; the optimization and benefits of each regime will depend on the client's needs. Concerning industrial safety, there is a wide availability for the acquisition of security equipment and services that goes from services in the area of ​​occupational risk prevention to superior performance packaging products and disposable materials to accompany companies’ production processes.

3.1 Dominican Republic Fuel

Fuel Overview

The Ministry of Industry, Commerce & MSME’s (MICM) formulates policies related to fuel market regulations. It controls and monitors the implementation of these policies in compliance with the rules regulations and provisions governing this market, due to its importance and role in the Dominican economy. It is also the MICM’s duty to calculate through a specific pricing formula, the import parity price of fuels approved for diverse uses and circulation in the country which is based on international reference prices that are reported on a daily basis and tracked in that same frequency, thus resulting in domestic prices after taxes and other regulations, which end up setting up the fuel’s prices in the national market, these are weekly reported to the public by mass communication media every Friday. Through its Fuels Directorate, the MICM receives, analyses and recommends – prior to commissioning – any request for import, storage, production, packaging, refining, purification, mixing, processing, transformation, transportation, distribution and marketing of fuels verifying that it complies with applicable technical and quality standards, taking into account the standards of environmental protection and ecological protection.

The fuel supply to Dominican Republic is through imports by the State that goes by a process of refinery and delivery to distribution companies, regulated by the Ministry of Industry, Commerce & MSME’s, who sets prices weekly by mandate.

Because of the nature of the country’s weather, mainly hurricane season, fuel provision suffers, as transportation is unable to reach final destinations and supply reserves on local stations.

For more information on government, please see the following links: 4.1 Government Contact List.

https://micm.gob.do/images/pdf/marcos-legales/REGLAMENTO_307-01_Reglamento_de_aplicacion_de_la_Ley_112-00_Tributaria_de_Hidrocarburos.pdf

Fuel Pricing

The official retail price of fuel in the Dominican Republic fluctuates; it’s fixed each Friday and is regulated by the Ministry of Industry, Commerce & MSME’s (MICM).


Fuel Prices as of: May 30th - June 5th 2020

 (Local currency and USD - $) Exc. Rate May 2020: USD 1 = DOP 55.73

Premium Gas

DOP 186.6 = USD 3.35 (per gallon)

Regular Gas

DOP 172.00 = USD 3.09 (per gallon)

Optimal Gasoil

DOP 126.90 = USD 2.28 (per gallon)

Regular Gasoil

DOP 138.60 = USD 2.49 (per gallon)

Avtur

DOP 97.50 = USD 1.75 (per gallon)

Kerosene

DOP 120.40 = USD 2.16 (per gallon)

Fuel Oil

DOP 86.60 = USD 1.55 (per gallon)

Fuel Oil 1%

DOP 95.30 = USD 1.71 (per gallon)

Petroleum Liquid Gas (GLP)

DOP 99.40 = USD 1.78 (per gallon)

Natural Gas (GNL - GNC)

DOP 28.97 = USD 0.52 (per cubic meter)

Seasonal Variations 


Seasonal Variations

Are there national priorities in the availability of fuel? (i.e. are there restrictions or priorities for the provision of fuel such as to the military?)

Yes

Is there a rationing system?

No

Is fuel to lower income / vulnerable groups subsidized?

No

Can the local industry expand fuel supply to meet humanitarian needs?

Yes

Is it possible for a humanitarian organization to directly contract a reputable supplier / distributor to provide its fuel needs?

There are fuel filling companies that have reserves and can access the requirements of the humanitarian community, with the support of the SSSI.

At present NGOs such as CARITAS, FUNDASEP and other fuel are provided directly from major distributors, where fixed by agreement between an operating part marketing process.

Fuel Transportation

The internal transportation of fuel products is carried out by land with tankers. The transportation infrastructure and fleet sufficient to handle current domestic needs as well as increased demand from the humanitarian community. Large fuel companies own their fleet of trucks and local consignees that can give shuttle service on demand.

Standards, Quality and Testing

Industry Control Measures

Do tanks have adequate protection against water mixing with the fuel?

Yes

Are there filters in the system which monitor where fuel is loaded into aircraft?

Yes

Is there adequate epoxy coating of tanks on trucks?

Yes

Is there a presence of suitable firefighting equipment?

Yes



Standards Authority

Is there a national or regional standards authority?

No

If yes, please identify the appropriate national and/or regional authority.


If yes, are the standards adequate/properly enforced?


Testing Laboratories

Are there national testing laboratories?

Yes

Fuel Quality Testing Laboratory

Company

Intertek

Name 

Ángel de León, (Laboratory Manager)

Address

Socorro Sanchez No. 9 Gazcue

Telephone/Fax

809-722-7306 (Telephone)

Contact

Angel.leon@intertek.com

Standards Used

These tests must meet the international technical specifications accepted in the industries of the oil sector and petroleum products such as ISO, ANSI, API, ASME, API, ASTM, NFPA among others.

 

 

Fuel Quality Testing Laboratory 2

Company

Altol Dominicana, S.A.©.

Name 

Pablo Tillero (Operations & General Director)

Address

Calle Pablo Pumarol, No. 2. Esquina Nicolás Ureña de Mendoza, Sector Los Prados

Santo Domingo

Telephone and Fax

809-566-5002 (Telephone) 

809-473-4077 (Fax)

Contact

ptillero@altolrd.com

Standards Used

These tests must meet the international technical specifications accepted in the industries of the oil sector and petroleum products such as ISO, ANSI, API, ASME, API, ASTM, NFPA among others.

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.


3.2 Dominican Republic Transporters

Transport company usually own their trucks, rent transportation from third-party companies, or both, that can travel the country in well-developed roads and highways. It is important to note that main seaports have transport syndicates, which must be hired for outgoing cargo.

For more information on transport company contact details, please see the following link: 4.8 Transporter Contact List.


COOPSEMUCA Y/O Conrado Vargas - Transport Capacity Summary

Regions Covered

Coverage: Nationwide

Aeropuerto Internacional de las Américas (Terminal de Carga)   

Focal Person: Conrado Vargas

General Manager

E-mail: transportevargas@hotmail.com

Tel: (809)549-0075; (809)549 2665

Cel: 809 6097843

Fax: (809)549-2998

 

Number of

Vehicles

Capacity per

Vehicle (MT)

Comments / Condition of Vehicles

16 feet

30+

5 MT

Good

24 feet

40+

15 MT

Good

Van

40+

12 MT

Good

Cabezotes

10+

30 MT

Good

Total Capacity

120+


Good

 

Sindicato De Camioneros Y Furgoneros De Santo Domingo - Transport Capacity Summary

Regions Covered

Coverage: Nationwide

Focal Person: Ing. Jose Francisco Alfonso

Secretary General

E-mail: belkis-600@hotmail.com
Tel1: (809)537-1104

Tel2: (809)537-0104

Fax: (809)537-2462

 

Number of

Vehicles

Capacity per

Vehicle (MT)

Comments / Condition of Vehicles

Trucks (Cerrados / Closed)

350

20 MT

Good

Patanas

150

40 MT

Good

Total Capacity

500



 

Transporte Marrero - Transport Capacity Summary

Regions Covered

Coverage: Nationwide

Focal Person: Vladimir Marrero

Transporte Marrero

C/ A #7 residencial Miosotis, Herrera

Tel1: (809)537-5962

Tel2: (829)420-9298

Fax: (809)740-1020

 

Number of

Vehicles

Capacity per

Vehicle (MT)

Comments / Condition of Vehicles

Trucks 26 feet

2

13 MT

Good

Truck 24 feet

4

28 MT

Good

Total Capacity

6



 

 

SCHAD (DHL Global Forwarding) - Transport Capacity Summary

Regions Covered

Coverage: Nationwide

Focal Person: Jennifer Rodriguez

Carretera Sanchez, Km. 12 ½.  Santo Domingo.

Tel1: (809)530-7156; (809)539-6309

Cel: (829)904-7450

Fax: (809)530-7156; (809)-539-6309

 

Number of Vehicles

Capacity per

Vehicle (MT)

Comments / Condition of Vehicles

Trucks 40 feet


20 MT

Good

Truck 28 feet


24 MT

Good

Trucks 26 feet


24 MT

Good

Truck 22 feet


15 MT

Good

Truck 16 feet


6 MT

Good

Total Capacity

Subcontract available



 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

3.3 Dominican Republic Manual Labour

Labour in ports.

Work area

Indicative hourly cost business

Indicative cost holidays hourly

Save bulk / solid Patio

DOP 41.40

USD 1.20

DOP 58.80

USD 1.67

Superintendent bulk / solid

DOP 61.80

USD 1.76

DOP 88.80

USD 2.53

Superintendent loose cargo

DOP 58.20

USD 1.66

DOP 85.20

USD 2.42

Worker loose cargo

DOP 51.00

USD 1.45

DOP 75.60

USD 2.15

Save Patio loose cargo

DOP 37.80

USD 1.08

DOP 55.20

USD 1.57

Foreman loose cargo

DOP 37.80

USD 1.08

DOP 55.20

USD 1.57



3.4 Dominican Republic Telecommunications


Mobiles / Cell Phones

Cell technology also allowed reaching the country's fields, in late 1987 CODETEL begins installing cellular phones in remote and isolated, putting the Dominican Republic one of the first countries to operate any wireless system. Over the years, mobile technology has provided varied and modern services offered to cruise or ships and planes, which enables communication of the crew and passengers when they are within the territory of the Dominican Republic; Codeflota, wireless communication network that can maintain exclusive and continuous contact between operational and administrative staff of a company, by dialing only four digits, and Fixed Cellular service to rural areas where there are no communication facilities through the wired network.

Fiber optic Cable

In the late 80's started the installation of the first fiber optic ring to bind its headquarters in Santo Domingo with the ability to handle up to 100,000 trunk circuits. At that time the country operating in seven other companies operating inside several locations.

The June 14, 1990 CODETEL installing Fiber Optic Cable Sub-Mariner V Centenario (TCS-Trans Caribbean System). This cable allows you to send voice, data and video signals of low and high speed with excellent quality in international communications. The project involved companies such as AT & T, and telcos Codetel.

The system Sub-Marine Cable for Fiber Optic Americas I, joint project of several international and had been initiated in 1992 entered service in September of that year. The system of 8,000 kilometers long is the first fiber optic cable that connects North, South and Central America and the Caribbean.

In Barbados, Colombia, United States, Haiti, Puerto Rico, Jamaica, Trinidad and Tobago, Virgin Islands and Dominican Republic.

The project Arcos-1 (Americas Region Caribbean Optical-Ring System 1), developed by the company New World Networking, based in Bermuda.

Among the countries that make up the system Arcos-1 are: Bahamas, Belize, Curacao, Colombia, Costa Rica, United States, Guatemala, Honduras, Mexico, Nicaragua, Panama, Puerto Rico, Dominican Republic, Turks & Caicos, Venezuela and Colombia.

Arcos-1 has 8,602 fiber optic cable and can run 15 Gbps initially, but in its final version may be extended up 960Gpbs.

Among the owners of the lines are companies such as AT & T, Impsat, Avantel of Mexico, MCI, CANTV of Venezuela, Codetel (Verizon Dominicana) and other communications providers in the region.


In November 2019, The Dominican Electric Transmission Company (ETED), presented the National Fiber Optic Network to all telecommunications services companies in the country, with the intention of explaining the benefits that this project represents to this sector and to the Dominican people. The ETED has built a 1,500 km telecommunications transport network, taking advantage of the guard wire (OPGW) of the high-voltage electricity transmission lines, 12 installed optical nodes and 23 in the process of being executed. This structure will allow the commercialization of the excess capacity, becoming a “carrier-of-carriers” operator, authorized by INDOTEL through a license for the facility of telecommunications carrier services for 20 years (INDOTEL, 2019).


For more information on telecoms contacts, please see the following link: 4.11 Additional Services Contact List.


Telephone Services

Is there an existing landline telephone network?

Yes

Does it allow international calls?

Yes

Number and Length of Downtime Periods (on average)

 N/A

Mobile Phone Providers

Yes

Approximate Percentage of National Coverage

About 80% of national coverage

Telecommunications Regulations

The government has entities to cover emergencies and safety of the population.

The National System for Prevention, Mitigation, and Disaster Response is a mechanism of the Executive to implement a set of measures to risk management whose main objective is the socialization of prevention, risk reduction and mitigation, restoration of services and a rapid and sustainable recovery.

National Emergency Commission CNE, to undertake duties according to law and is the official spokesperson of the government in case of a threat or destructive event occurs and / or emergency.

The Emergency Operations Center (COE) is the operational arm of the CNE, responsible for maintaining and promoting joint coordination between the different levels, jurisdictions and functions of the institutions involved in the management and emergency response in the Dominican Republic.

 

Regulations on Usage and Import

 

Regulations in Place?

Regulating Authority

Satellite

Yes

Instituto Dominicano de Telecomunicaciones INDOTEL

HF Radio

 Yes

Instituto Dominicano de Telecomunicaciones INDOTEL

UHF/VHF/HF Radio: Handheld, Base and Mobile

 Yes

Instituto Dominicano de Telecomunicaciones INDOTEL

UHF/VHF Repeaters

 Yes

Instituto Dominicano de Telecomunicaciones INDOTEL

GPS

 Yes

Instituto Dominicano de Telecomunicaciones INDOTEL

VSAT

 No

Instituto Dominicano de Telecomunicaciones INDOTEL

Individual Network Operator Licenses Required

 Yes

Frequency Licenses Required

 Yes

Existing Humanitarian Telecoms Systems

Connectivity

Dominican Republic CO currently is connected direct to RB, with a ADSL connection link with local provider VIVA. use VPN clients to access wings and intranets sites.

Existing UN Telecommunication Systems

 

WFP

UNFPA

UNICEF

UNDP

FAO

WHO / PAHO

VHF Frequencies

 Yes

 Yes

 Yes

 Yes

 Yes

 Yes

HF Frequencies

 Yes

No


No


No

Locations of Repeaters

Shared

Shared

Shared

Shared

Shared

 No

VSAT

No

No

No

No

No

No

Satellite Phones / Iridium

Yes

Yes

Yes

Yes

Yes

Yes

Internet Service Providers (ISPs)

Dominican Republic registered ISPs (31) as per Instituto Dominicano de las Telecomunicaciones.

  1. ADVANCED VOIP TELECOM, S. A. | RNC. 130275742 | Av. Tiradentes No. 14, Torre Alfonso Comercial, suites c3-c4, Ensanche Naco | Tel. 829-236-3330/809-549-6810
  2. Altice Dominicana, S. A. | 101618787 Ave. Nuñez de Cáceres No. 8, Bella Vista, Santo Domingo. | Todo el Territorio Nacional 809-859-1997
  3. ASTER (Tecnodisa, S. A.) | RNC. 101134062| C/ José Cabrera No. 81, casi esquina Sabana Larga, Ens. Ozama | 809-587-0501
  4. BT Latam Dominicana, S. A. | RNC. 101766956|C/ José Amado Soler esq. Abraham Lincoln Edif. Progresus | Tel. 809-544-1263
  5. Cable Visión E. Gonzalez, S. R. L. (Caviesa) | RNC. 105038358| C/Altagracia No. 81, Guananico, Puerto Plata | Tel. 809-589-4227
  6. Cap Cana Tel, S. A. | RNC.130286183 | C/ Pedro H. Ureña No. 56 Ens. La Esperilla | Tel. 809- 695-5501 ext. 3298
  7. Cerronet, S. A. | RNC. 102619621 | Aut. Duarte Km 11, Villa Bisonó | Santiago | Tel. 809-842-9424
  8. Colortel, S. A. | RNC.130031622 | Ave. San Martin No. 269 esq. Lope de Vega, Edif. Color Visión | Tel. 829-229-9000
  9. Columbus Network Dominicana, C. por A. | RNC. 101855681 | C/ Central esq. A, Zona Industrial de Herrera | Tel. 829-956-1356
  10.  Compañía Dominicana de Teléfonos, S. A. (Claro-Codetel) | RNC.101001577| Ave. John F. Kennedy, Edif. Codetel | 809-220-2542
  11.  Intouch, S. A. S. | RNC.130523738 | C/ Luis Padilla No. 53, Edificio Shipco, 2d0 Nivel, Locales 2B-2E, Los Prados | Tel. 809-334-1846
  12.  Madisa América, S. A. | RNC.101647647| Ave. W. Churchill 71, Edif. Lama Suit 307-309| Tel. 809-440-4219
  13.  Onemax, S. A.| RNC. 130034249 | C/A esq. Calle Central, Zona Industrial de Herrera| 809-530-6242
  14.  Orbit Cable, S. A. |RNC.122012852| Autopista Duarte Km. 16 | Tel. 809-333-2021
  15. Puntocall Lora Communications Dominicana S. A.| RNC. 130235309|Ave. Tiradentes No. 14 Torre Alfonso Comercial, Suite 502, Ens. Naco |Tel. 809-299-5023
  16.  Redes Inalámbricas Dominicanas, S. R. L. | RNC.102626987| C/9 Prolongación 8, El Retiro II| Santiago | Tel. 809-851-2269
  17. Rodriguez Cable Visión S. R. L.| RNC. 108011377| C/ Sotero Blanc No. 56, Loma de Cabrera | Dajabón| 809-579-4530
  18.  Silk Global Dominicana, S. R. L | RNC. 130299684| C/ Duarte, Plaza Piantini Ofic. 2-4, Las Terrenas| Samaná | Tel. 809-240-5052
  19.  Skymax Dominicana, S. A. | RNC. 102615586| Plaza Cristal No. 20 | Santiago| Tel. 809-724-1166
  20. Star Satellite Cable and Communications, S. R. L. (Star Cable) | RNC. 102332711| Ave. Estrella Sadhalá esq. 27 de febrero | Santiago| Tel. 809-724-3000
  21.  Tekcom Dominicana, S. A. | RNC. 101773685| Ave. Winston Churchill Esq. Roberto Pastoriza 3er nivel, Plaza Las Américas| Tel. 809-979-6400
  22. Telecable del Nordeste, C. por A. (TDN) | RNC. 130038351| Salida San Francisco de Macorís, Plaza Premium 1er Nivel, Nagua | Maria Trinidad Sánchez| Tel. 809-584-7007
  23. Telecable Dominicano, C. por A.| RNC. 101662336| Ave. Charles de Gaulle No. 5, Las Palmeras, Sabana Perdida | Santo Domingo Norte| Tel. 809-333-5333
  24. Telecable Santo Domingo, S. R. L.| RNC. 103002579| Ave. Libertad No. 79, San Francisco de Macorís| Duarte| Tel. 809-588-2085
  25. Teleoperadora del Nordeste, S. R. L. (Telenord) |RNC.104016191| Ave. Frank Grullón No. 5, San Francisco de Macorís| Duarte| Tel. 809-527-3553
  26. Televiaducto, S. R. L.| RNC. 106011201| C/ Ángel Morales esq. Sánchez, Moca| Espaillat| Tel. 809-578-3886
  27. Televisión Arcoiris, S. A. (Bloom Telecom)| RNC. 130265259| C/ Juan Ponce De León No. 11 | Higuey| La Altagracia| Tel. 809-554-4900
  28. Trilogy Dominicana| RNC. 101002026| Ave. Winston Churchill No. 77, Edif. Viva| Santo Domingo| Tel. 809-503-1000
  29. Tv por Cable, S. R. L. (Telecasa)| RNC.103002579| C/ Mella No.59, Edif Jimenez, Bonao| Monseñor Nouel| Tel. 809-525-2828
  30. Ukram Technology, S. R. L.|RNC. 123014082| Carr. De Mendoza No. 3, Res. Mi Hogar| Santo Domingo Este| Tel. 809-596-9762
  31. Wind Telecom, S A. | RNC. 102315965| Prolongación ave. 27 de febrero casi esq. Isabel Aguiar| Santo Domingo Oeste| Tel. 829-946-3037


Internet Service Providers

Are there ISPs available?

Yes

If yes, are they privately or government owned?

Privately

Dial-up only?

No

Approximate Rates (local currency and USD - $)

Dial-up

N/A

Broadband

 30 $ / month

Max Leasable ‘Dedicated’ Bandwidth

N/A

3.5 Dominican Republic Food and Additional Suppliers

The Dominican Republic has a variety of large food suppliers and also NFI, in the food part we can highlight that most suppliers import around 60% of the merchandise they place on the market, so the variety that we can find in The products is highly diversified, in the same way it stands out that reaching long-term agreements is complicated since suppliers fear freezing prices for long periods due to the inflation that is affecting the economy at a globalized level.

3.5.2 Dominican Republic Additional Suppliers

In the Dominican Republic there is limited availability for the purchase of equipment such as tents, water pumps, pipes, and water tanks. Regarding items such as IT equipment and office furniture, there are plenty of suppliers with a broad variety of goods. 

For contact details of relevant suppliers, please see the following link: 4.10 Dominican Republic Suppliers Contact List 

3.6 Dominican Republic Additional Services

For contact details of service providers for services such as Vehicle Rental, Taxi Companies, Freight Forwarding Agents, Handling Equipment, Power Generation and ISPs, please see the following link: 4.11 Dominican Republic Additional Service-Providers Contact List.

Electricity & Power

Overview

The Dominican Corporation of State Electrical Companies CDEEE was created under the law 125-01 of July 26, 2001 and the dissolution of the Dominican Electricity Corporation. The Dominican Corporation of State Electrical Companies is a holding company that brings together the power sector official of the Dominican State, and consists of: The Corporate Unit, CDEEE; which is the rector of the entire holding; Hydroelectric Generation Company, EGEHID; Electricity Transmission Company, ETED; Rural Electrification Unit and Suburban, UERS; the Blackouts Reduction Program, PRA; North distributor, EDENORTE; Distribuidora South EDESUR; and 50% ownership of the distributor of this, EDEESTE.

The Dominican Hydroelectric Generation Company generates electricity EGEHID quality at a competitive price, in harmony with the environment with highly qualified and motivated for maximum customer satisfaction and human resources community.

Rural Electrification Unit and Suburban UERS-PRA is allocated among its functions, to carry out government programs in rural and suburban electrification in favor of low-income communities.

UERS is currently embarked on a program of investment in suburban areas with the aim of improving networks and distribution companies deliver communities able to be standardized. UERS are using innovative designs in distribution networks including low voltage shield. Studying mechanisms are further limiting consumption.

UERS currently being conducted work of this nature in the fields of Gualey, Capotillo, Los Alcarrizos, Villa Farm, as in the communities of Constanza and Salcedo, the viability of these designs is subject to evaluation.

Generation

Production Unit

Installed Capacity (MW)

Current Production (MW)

Turbinas a Vapor

606,2

17,9%

Turbinas a Gas

572,7

16,9%

Ciclo Combinado

804,0

23,7%

Motores Fuel Oil

912,0

26,9%

Motores Gasoil

30,0

0,9%

Hidro

469,3

13,8%

Power Stability

Power grid / network coverage

Provincial capitals, municipalities sized cities in rural areas

Is supply regular and constant throughout the country?

Yes

On average, how often does power supply go out?

ELECTRICITY DISTRIBUTION COMPANY SOUTH (Edesur)

Monthly Average Interruption / Customer = 46.47 times


ELECTRICITY DISTRIBUTION COMPANY NORTH (EDENORTE)

Monthly Average Interruption / Customer = 50.56 times


ELECTRICITY DISTRIBUTION COMPANY EAST (EDEESTE)

Monthly Average Interruption / Customer = 40,61veces

On average, how long does the outage last?

ELECTRICITY DISTRIBUTION COMPANY SOUTH (Edesur)

Average Interruption Duration in Hours = 2.84


ELECTRICITY DISTRIBUTION COMPANY NORTH (EDENORTE)

Average Interruption Duration in Hours = 2.70

ELECTRICITY DISTRIBUTION COMPANY EAST (EDEESTE)

Average Interruption Duration in Hours = 3.41