3 Fiji Logistics Services

3 Fiji Logistics Services

Supply and quality of services are generally to international standards. The majority of supplies are imported, as Fiji has almost no manufacturing capacity therefore availability of supplies is largely dependant on supply chain efficiencies from Australia, New Zealand and China, the country’s main trading partners for imports. Generally there are no supply issues, however prolonged adverse weather events may delay restocking, particularly in the outer islands. Services are largely concentrated in the main urban areas of Viti Levu.

Fiji’s commerce is characterized by a small number of large private companies that are dominant across several sectors with the balance of the market being made up of smaller owner operated enterprises. Government enterprises maintain regulatory control over some essential service sectors such as telecommunications, roads, and power generation and the government owns a controlling interest in the company that oversees operation of the country’s Ports.


Disclaimer: Registration does not imply any business relationship between the supplier and WFP/Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please Note: WFP/Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

Fiji - 3.1 Fiji Fuel

Overview 

Three international oil companies (Mobil, Pacific Energy and TotalEnergies) import petroleum products into Fiji, distribute their products at wholesale and retail levels, and re-export to other Pacific Island Countries (PICs). Supply is provided by medium-range tankers from refineries in Australia, Singapore, and New Zealand. 

The Ministry of Commerce regulates wholesale and retail prices of motor spirit (also called gasoline or petrol), kerosene and automotive diesel oil (ADO), and influences, to some extent, the technical specification of fuels. The prices of fuel are reviewed on a quarterly basis. Prices vary in different geographical areas. Large consumers such as Energy Fiji Limited (EFL) negotiate bulk contracts. There are two retail distribution methods. The dealer-owned dealer-operated (DODO) system involves a private company selling fuel from its own premises, under the second arrangement, company-owned dealer-operated (CODO), the oil company owns the assets and leases them to a private company which operates for typically five to ten years. 

For more information on government and fuel provider contact details, please see the following links: 4.1 Government Contact List and 4.7 Fuel Providers Contact List

Information may also be found at: http://www.mytravelcost.com/petrol-prices/ which is updated monthly.  

Fuel Pricing 

The Fijian Competition and Consumer Commission (FCCC) determines the regulated prices of unleaded petrol, premix, kerosene, diesel and LPG. The fuel price in Fiji is impacted by the movement in Means of Platts Singapore (MOPS), the international freight rate and the exchange rate. The fuel and LPG price review implemented quarterly by the FCCC follows a one-month lag period. Tax on unleaded fuel accounts for around 42% of the cost and around 28% for diesel. 

Fuel Prices per Litre as of: 01/06/23 

(local currency and USD - $) 

Motor Spirit 

$2.80 (USD $1.26) 

Premix 

$2.62 (USD $1.18) 

Kerosene 

$1.91 (USD $0.86) 

Diesel 

$2.36 (USD $1.06) 

Seasonal Variations  

Seasonal Variations  No

Are there national priorities in the availability of fuel? (i.e. are there restrictions or priorities for the provision of fuel such as to the military?) 

Yes 

Is there a rationing system? 

No 

Is fuel to lower income / vulnerable groups subsidized? 

No 

Can the local industry expand fuel supply to meet humanitarian needs? 

Yes 

Is it possible for a humanitarian organization to directly contract a reputable supplier / distributor to provide its fuel needs? 

Yes 

Fuel Suppliers 

Mobil 

Mobil now owned by the Tappoo Group of Companies maintains 18 retail fuel stations throughout Fiji. Mobil is the smallest of the three major suppliers but it is the oldest fuel provider as it was established in Fiji in 1907. 

TotalEnergies  

Total Fiji re-branded to TotalEnergies Marketing (Fiji) Pte Limited in 2021. TotalEnergies entered the Fiji market through the acquisition of Shell’s assets in November 2006. TotalEnergies’ Fiji business consists of a full suite of ground activities that include retail service stations, commercial and bulk fuels, marine activities, and lubricants. TotalEnergies has 32 retail fuel stations in Fiji. 

Pacific Energy 

Pacific Energy SWP Ltd distributes and provides storage of petroleum products in Fiji under Pacific Petroleum Company and services three other Pacific markets. Pacific Energy SWP Ltd is one of Fiji's most recognized brands in the fuel and energy industry. Pacific Energy has 30 retail fuel stations across the country. 

Fiji Gas 

Fiji Gas Pte Limited is the largest supplier of LPG in Fiji and has a network providing industrial and domestic gas supplies. The gas industry formerly supported by Mobil is now fully supported and partly owned by Origin Energy in Australia providing bulk gas supplies to Fiji and being rebottled in-country. Gas tanks now include 5x250 MT tanks in Lami and Malau as well as the original 3x150 MT tanks built in 1973. Gas supplies are plentiful and easily available in Fiji. 

Fuel Transportation  

Bulk fuel is transported using rigid tankers throughout Fiji. Tankers are loaded onto ferries along with private and freight vehicles. It is also common for fuel to be transported to smaller remote locations in 200-litre drums as smaller boats and barges cannot handle bulk fuel supplies. TotalEnergies has a fleet of 20 trucks for all ground fuel deliveries. They also operate 32 service stations and service approximately 300 commercial accounts including the Fiji Government, Energy Fiji Limited, Vatukoula Gold Mine and most bus and transport companies. 

Standards, Quality and Testing 

Fuel quality and standards are to NZ and Australian standards. Since 2003, Intertek Caleb Brett has been the sole provider for inspection of petroleum products into the Pacific Islands. 

Industry Control Measures 

Tanks with adequate protection against water mixing with the fuel? 

Yes 

Filters in the system monitors where fuel is loaded into aircraft?  

Yes 

Adequate epoxy coating of tanks on trucks?  

Yes 

Presence of suitable firefighting equipment?  

Yes 

 

Standards Authority 

Is there a national or regional standards authority? 

Yes 

If yes, are the standards adequate/properly enforced? 

No information 

Testing Laboratories 

Are there national testing laboratories? 

Yes, Intertek Caleb Brett 

Fuel Quality Testing Laboratory 

Name 

Intertek Caleb Brett 

Address 

Lautoka 

Telephone and Fax 

+64 9 432 7521 

Contact 

web.cm@intertek.com 

Standards Used - Gas industry standards follow Australian standards. 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

Fiji - 3.2 Fiji Transporters

Transport plays a critical role in Fiji’s economy contributing around 10% of GDP in the last three years, it also employs a considerable amount of people in both formal and informal sectors with the latter most vibrant in the land transport industry. It also links key social and economic sectors of the economy including resource-based industries, education, and health. 

The Fiji Government has invested in infrastructure with major improvements in assets i.e. roads, bridges, and jetties. The focus has been on infrastructure repairs and improvements rather than building new roads. Road surfaces have been improved where many arterial roads have been re-surfaced with tar replacing gravel. 

Road and sea transport are interlinked. The national (inter-island) freight transport is based on the carriage and transport of goods on a vehicle from the point of dispatch to the final destination. Loads on commercial routes are not transhipped (loaded and unloaded) onto a vessel - the goods remain on the vehicle while the vehicle moves with the vessel. This, of course, will not apply for contract-based carriage. This also only applies to routes serviced by RoRo vessels. Freight to smaller islands will be hand loaded and unloaded. 

Pricing between the islands is based on the goods being carried on the truck and the final destination. 

For international import operations, freight forwarding companies manage multimodal logistics operations (including in an emergency context), humanitarian operators usually do not have to deal with specific transport companies, as this is managed by the freight forwarders if it is going to a specific destination. Any internal transport will need to be managed through transport companies. 

There are many transport companies in Fiji but many of these are small private operators, there are generally three main transport companies: 

CDP 

Couriers Documents Parcels (CDP) Services Pte Ltd is a transport company with a courier-based business structure but it also moves general and container freight. CDP contracts to many other companies and is an agent for many international companies like TOLL Group in New Zealand. CDP owns and operates over 120 vehicles with over 60 staff. They also have a strong history of supporting humanitarian relief programmes over the past 35 years. 

CDP is based in Suva (Lami) and has depots in Nadi, Savusavu and Labasa. 

Williams and Gosling 

Founded in the 1920s in Suva by Captain Williams and Captain Gosling with its headquarters in Suva, and offices at Nadi Airport, Lautoka, Ba and Savusavu. Williams and Gosling (W&G) is the agent in Fiji for dozens of freight forwarders, removals, and shipping companies. They are specialists in air and sea freight, customs brokerage, transport, heavy lift project work, household and office removals and document and general storage. W&G can also act as agents for cargo, passenger and fishing vessels, and facilitate clearance for visiting yachts. They also specialize in logistics for audio-visual productions and tourism projects. W&G have 320 skilled and very experienced staff. 

W&G are not a transport company per se but can organize transport services due to their vast and well-established networks. 

General Machinery Hire Limited 

General Machinery Hire Limited (GM) have a fleet of over 300 vehicles including trucks, forklifts, sidelifters, etc. Apart from major contracts with big companies like FMF Ltd and Fiji Forest Industries, GM also provides haulage services and shipping. Logistics teams are based in Suva and Lautoka. 

Indicative freight rates 

Indicative freight rates in Fiji’s two main islands of Viti Levu and Vanua Levu are between FJD 95-145 per CBM for consignments over 100 kg and FJD 0.85 per kg for consignments under 100 kg. Remote locations and islands are at the higher end of the range. 

For information on CDP Indicative Transport Rates 

4.8 Fiji Transporter Contact List 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

Fiji - 3.7 Fiji Waste Management and Recycling Infrastructure Assessment 

Overview 

The Fiji Environmental Management Act of 2005 is the primary Act on waste. The Environmental Management Act stipulates the following items:

1) The establishment of a Waste Management and Pollution Control Unit within the Department of Environment (DoE) to be responsible for waste and pollution control in Fiji;

2) The appointment of a Waste Pollution Control Officer within the above Unit, who has the authority to issue Waste Disposal Permits;

3) The functions of the Unit and other requirements.

The operation of the DoE is based on the Environmental Management (Waste Disposal and Recycling) Order of 2007, the Litter Act of 2008 and other related legislation. 

The provision of waste management services to citizens is carried out by each municipality and is governed by the Department of Local Government under the Ministry of Local Government, based on the Local Government Act. In Suva, the Department of Health Services is the main entity responsible for waste management services, although the Department of Technical Services and others also handle waste to a certain extent. 

Waste handled by the city’s waste collection service is roughly divided into household waste, green waste, bulky waste and commercial waste. General waste is collected on a regular basis (three times a week within the city and once a week for jurisdictions outside the city). Green waste is collected once a month and bulky waste is collected once a quarter at the initiative of the Government. Bulky waste includes household appliances. 

Waste from Suva (capital and largest city) and the three neighbouring municipalities (Lami, Nasinu and Nausori) is transported to the Naboro Landfill which is about 20 km from central Suva. The Naboro landfill is Fiji’s first and only sanitary landfill which means that waste placed at the site are covered with soil and biomass such as green waste at the end of each day. The landfill has been built for long-term use i.e., from 2005 to 2050. In Lautoka (second largest city), the Lautoka City Council operates and manages waste disposal services from its facility at Vunato. The landfill caters for Lautoka City, Nadi Town, rural areas towards Ba and Nadi towns, Denarau, etc. 

In terms of recycling, organic material originating from Suva is being composted at a composting facility supported by the Japanese Government. South Pacific Waste Recyclers, which is located in Laucala Beach, is Fiji’s first and only paper recycling plant where wastepaper is converted into good paper which is then used to manufacture toilet tissues. Mission Pacific Fiji is a recycling programme initiated by Coca Cola Amatil (Fiji) which incentivizes local authorities and citizens to collect plastic bottles and aluminium cans by paying FJD 0.75/kg. Paradise Beverages (Fiji), Fiji’s largest manufacturer of alcoholic beverages, voluntarily collects beer bottles which are then cleaned and reused. The recovery rate is said to be close to 80%. 

The main challenge with regards to waste management in Fiji is the lack of financial and technical resources; currently there are about five staff members who handle waste and pollution related matters in the country. Apart from this, waste management services to areas outside of municipal boundaries is not easy as these residents do not pay municipal taxes or waste management fees to the local government, so securing financial resources for these services is also a challenge. 

Hazardous Waste Disposal 

Waste Recyclers (Fiji) Pte Limited (WRFL) has been operating in Fiji for more than 26 years. WRFL collects a wide range of products including household appliances (white goods), plastic (several types), PET bottles, glass bottles, ink cartridges, liquid and special waste.

For more information on waste types, please refer to the WREC project.  

Non-Hazardous Waste Disposal 

General household waste is collected on a regular basis (three times a week within the city and once a week for jurisdictions outside the city). Green waste is collected once a month. 

 

Disclaimer: Registration does not imply any business relationship between the supplier and WFP/Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please Note: WFP/Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

Fiji - 3.3 Fiji Manual Labour

The Fiji Trades Union Congress (FTUC) has campaigned for a US$4 minimum wage for a few years, and this came to fruition on 1st January 2023. Since 2017 the national minimum wage rate has been US$2.68 per hour. In 2022/2023 the national minimum wage rate increased in tranches as given below: 

1st April 2022: Increased from US$2.68 to US$3.01 per hour 

1st July 2022: Increased from US$3.01 to US$3.34 per hour 

1st October 2022: Increased from US$3.34 to US$3.67 per hour 

1st January 2023: Increased from US$3.67 toUS$4.00 per hour 

 The national minimum wage rate above applies to employees in the following ten industries: 

  1. Building and civil and electrical engineering 

  1. Hotel and catering 

  1. Manufacturing 

  1. Mining and quarrying 

  1. Printing 

  1. Sawmilling and logging 

  1. Security services 

  1. Wholesale and retail  

  1. Garment  

  1. Road transport 

Casual labourers can generally be hired without too much difficulty. Fiji’s unemployment rate is around 4.5% (2021). 

Labour Rate(s) Overview as of 01/01/2023 

  

Cost (Average) 
(Local Currency & US$) 

Daily General Worker (Unskilled casual labour) 

FJD 4.00/hr (US$ 1.77) 

Daily General Worker (Semi-skilled labour) 

FJD 4.66/hr (US$ 2.07) 

Skilled Worker 

FJD 5.57/hr* (US$2.47) 

Labour between government employees and commercial companies vary wildly with the government rate double general commercial rates. The exception to this is the international companies and banks operating in Fiji who pay higher rates. 

Fiji - 3.4 Fiji Telecommunications

Overview 

Fiji is the hub of the South Pacific telecommunications network and is the focal point of regional business activity. Telecom Fiji Limited (TFL) provides all the telecommunication facilities, via the Southern Cross Cable fibre optic network with a 240 Gbps (capacity of new submarine cable system). 

Fiji’s telecommunications infrastructure and improvements in the communication links to the world provides the country with a platform for IT development. Openings in the mobile and VoIP industry complement the business sector with high expectations for front-end and back-end ICT business opportunities. The Government offers ICT incentives and ICT dedicated zones to promote the development of the industry. In addition, ICT stakeholders in Fiji established the ICT Association of Fiji to advocate the acceleration of the ICT industry locally. 

For more information on telecommunications contacts, please see the following link: 4.11 Additional Services Contact List

Telephone Services 

Is there an existing landline telephone network? 

Yes 

Does it allow international calls? 

Yes 

On average, number and length of downtime periods 

N/A 

Mobile phone providers  

Vodafone Fiji 

Digicel 

Inkk Mobile 

Estimated availability and coverage 

N/A 

Telecommunications Regulations 

The Telecommunications Authority of Fiji (TAF) is the regulatory authority for all telecommunications matters and has the following functions: 

  • to implement the Telecommunications Policy in accordance with its powers under the Promulgation; 

  • to assist through mediation the resolution of disputes between licensees or between licensees and consumers; 

  • to manage State assets through allocating, assigning and supervising the use of radio spectrum and frequencies; 

  • to manage State assets through allocating, assigning and supervising the use of numbering; 

  • to promote investor confidence relating to telecommunications; 

  • to protect consumer interests and promote consumer awareness relating to telecommunications; 

  • to represent the Government in regional and international organisations and obligations, when the Minister has officially delegated such tasks to the authority; and 

  • to perform any other functions assigned to it under the Promulgation or any other written law. 

“State assets” refers to radio frequency spectrum or the national telephone numbering system and includes any other telecommunication assets prescribed under the Promulgation. 

Regulations 

Regulations on usage or import of: 

Yes / No 

Regulating Authority 

Satellite 

Yes 

TAF 

HF Radio 

Yes 

TAF 

HF/VHF/HF radio: handheld, base and mobile 

Yes 

TAF 

UHF/VHF repeaters 

Yes 

TAF 

GPS 

Yes 

TAF 

  

VSAT 

Yes 

TAF 

IMPORT PERMIT PROCEDURE example (HF) 

The requirements provided below are mandatory and must be fulfilled prior to the issuance of import permit(s) for the importation of mobiles and radio communication devices to be type approved in Fiji. 

1.      Reception of import permit application which contains: 

a.      All technical documentation and invoices of equipment(s) in soft or hard copy. 

b.      To enable TAF to issue an import permit, we require the provision of the brand, model and serial numbers for all mobile phones and radio communication(s) devices for assessment before an import permit can be issued. 

2.      Application fee of FJ$10.90 per model /type approval is paid.  

3.      An import permit fee is levied on all telecommunication and radio communication equipment imported into Fiji. A fee applies to each model assessed for type-approval in respect of the Telecommunication Promulgation 2008 and the Telecommunication (Amendments) Regulation 2008. 

4.      A fee is charged on each equipment assessment that TAF undertakes in response to an application request. This applies to each model assessed and for which a type approval is issued. That fee is $10.90 irrespective of the number of individual handsets associated with that model. As such, a fee is charged on the different types of equipment (models) provided for processing. This is outlined on “Section 29” of the Telecommunication (Amendments) Regulation 2008 (License fee schedule), “for a single request to import radio communication.” 

5. Lead time for such approval is 1 to 2 days. 

6. Payment can be done at: 
a.  All Post Fiji outlets using TMO (Telegraphic Money Order) to GOVERNMENT BUILDING POST OFFICE ONLY. 
After sending the money please fax the TMO receipt and the filled application form to fax number +679 3310110 or email the scanned TMO receipt and the filled application form to tafengineering@taf.org.fj 
b.  The TAF Office located at Level 1, 76 Gordon Street, Suva. Fiji. 

7. Online payments are accepted. 

8. The import permit(s) can be faxed upon request or collected from TAF office. 

Existing Humanitarian Telecommunications Systems 

All humanitarian agencies are using the capacities provided by the companies or governmental agencies in the country. Besides the systems owned by the Government, the Fiji Red Cross Society has HF radio communications and satellite telephones in place. UNDSS and other UN agencies do not operate VHF or HF radio communications. Frequencies for both however, are allocated and licensed available for use.   

Existing UN System 

 

UNDP/UN Licensed to UNDSS 

WFP 

VHF Frequencies 

Rx/Tx 

164.250 

164.300 

169.350 

169.400 

 Same as UNDSS 

HF Frequencies 

Rx/Tx 

6.896 

6.901 

10.175 

11.401.6 

12.165 

12.700 

27.575 

  

Locations of Repeaters 

 None 

  

VSAT 

 Not Available 

  

 

Internet Service Providers 

Are there ISPs available? 

Yes 

If yes, are they privately or government owned? 

Private 

Dial-up only? 

No 

Mobile Network Operators (MNOs) 

Generally, Fiji is one of the leaders in the telecommunications industry in the Pacific region, along with Papua New Guinea. Like many developing nations, it is heavily reliant on mobile technologies rather than fixed lines. The percentage of unique mobile subscribers in Fiji is around 69%. Vodafone Fiji Limited (VFL) and Digicel Fiji are the major mobile operators and the only mobile virtual network operator is Australian company, Inkk Mobile which operates on VFL’s network. 

For information on MNOs please visit the GSM Association website.  

Company 

Number of Agent Outlets by Area 

Network Strength by Area 

Contracted for Humanitarian or Government Cash Transfer Programmes? 

Services Offered 

(i.e. Merchant Payment, Bulk Disbursement, Receive & Make Payment) 

Vodafone 

Multiple outlets in main centres countrywide and Nadi Airport 

 See below 

No 

Yes 

(Through M-Paisa) 

Digicel 

Multiple outlets in main centres countrywide and Nadi Airport 

See below 

No 

Yes 

(Through MyCash) 

Inkk 

  

 Same as Vodafone 

No 

Yes 

(Through M-Paisa) 

Digicel and Vodafone have very similar coverage across Fiji. Vodafone has a stronger coverage in the northern Yasawa Islands and around Vanua Levu. Digicel has stronger coverage in some parts of inland Viti Levu. 4G coverage is limited to the main towns and cities of Fiji, where Vodafone’s coverage is a bit more extensive than Digicel. 

Vodafone Network Coverage (2G, 3G and 4G) 

Signal level: Light green: Good / Yellow: Average / Red: Bad

 

image-20230810164856-6

image-20230810164745-4

 

image-20230810164803-5

Digicel Network Coverage 

image-20230810164215-2

image-20230810164215-3 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities. 

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

3.5 Fiji Food and Additional Suppliers

Fiji has close trading links with Australia and New Zealand, Singapore and China and consequently through importing, the market has access to international standard food and other commodity supplies. Locally produced fruit, vegetables, fish, meat and dairy supplies, underpins food imports however as Fiji has almost no manufacturing capacity additional commodity supplies rely almost totally on imports.

The market is generally well supplied and can expand to meet surge demands.


Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.


Fiji - 3.5.1 Fiji Food Suppliers

Overview 

While there is an increase in the retail supermarkets offering a range of imported goods predominantly from Australia and New Zealand, this is underpinned by local food markets of tropical fruits, vegetables, meat and fish in the coastal areas.   

Food Imports 

Fiji imports majority of its food and beverage requirements. Wheat and rice account for 50% ($68m) of total food imported in 2019. Australia supplies approximately 38% of the total food and beverage market in Fiji and shares a position of preferred supplier along with New Zealand. There is a small and relatively concentrated food processing industry with the grocery retail sector being the largest sub-sector, three times the size of the food service industry. 

Food Exports 

Fiji’s main exports (2019) were mineral/aerated water ($168m -16% of total exports), raw cane sugar ($60m - 6%) and processed fish ($130m - 12%). There are several wholesale food suppliers throughout Fiji who are also exporters. These are predominant suppliers of Indian food products throughout the Asia Pacific Region. 

Generic country information can be located from sources which are regularly maintained and reflect current facts and figures. For a general overview of country data related to the service and supply sectors, please consult the following sources: 

The Observatory of Economic Complexity – MIT (OEC): https://oec.world/en/profile/country/fji 

Additional information can be located from sources which are regularly maintained and reflect current facts and figures. For more specific and detailed overviews of food availability and market conditions, please consult the following sources: 

WFP Vulnerability and Analysis Mapping (VAM): https://dataviz.vam.wfp.org/version2/country/fiji 

For more information on food supplier contact details, please see the following link: 4.10 Supplier Contact List

Retail Sector 

There is a range of 6-8 different supermarket retailers that operate in the major cities and towns. The sector is stable with many long-term business entities. Close to half of Fiji’s population lives in the greater Suva area thus it is this geographic region that dominates retail sales. Suva is also a hub for the Pacific providing a base for several regional institutions and multinational corporations.   

Credit is generally available to approved customers.  

Types of Retailers Available 

Type of Retailer 

Rank (1-5) 

Supermarket – concentrates mainly in supplying a range of food, beverage, cleaning and sanitation products; have significant purchasing power; are often part of national/regional/global chains. 

Convenience Store/Mini Market – medium sized shop; offers a more limited range of products than supermarkets; usually has good/stable purchasing power; may be part of chain or cooperative. 

Permanent shop with strong supply capacity – individually/family- owned store; usually offers fewer commodities and a limited selection of brands; good storage and reliable supply options. 

Permanent shop with limited supply capacity – individually/family- owned store; offers fewer commodities and a limited selection of brands; limited storage and unstable supply options. 

Mobile Shop/Market Stand – individually/family- owned store; usually offers fewer commodities and a limited selection of brands; may be found at outdoor markets, camps or unstable environments. 

Wholesale – MaxVal-u 

MaxVal-u is a wholesale and retail organization with a chain of supermarkets across Fiji. It is a subsidiary of Carpenters Fiji PTE Limited. MaxVal-u is set up in various locations across Fiji and also offers online shopping for customers’ convenience. 

Supplier Overview 

Company Name 

MaxVal-u 

Address 

c/- Carpenters Fiji PTE Limited 

34 Rodwell Road, Suva 

PO Box 299, Suva, Fiji 

Does the supplier have its own production / manufacturing capacity? 

No 

Does the supplier have its own retail capacity? 

Yes, chain of supermarkets nationwide 

Does the supplier have its own transport capacity? 

Yes   

Does the supplier have its own storage facilities? 

Yes   

Approximate Turnover in MT 

N/A 

Payment Methods Accepted 

Cash, debit/credit card, credit to approved customers, M-Paisa, MyCash 

Other Comments or Key Information 

N/A 

  

Other Locations 

Regions 

Service Locations 

Nationwide 

Lami, Suva CBD, Flagstaff, Valelevu, Nakasi, Nausori, Rakiraki, Tavua, Ba, Lautoka, Namaka, Sigatoka, Navua, Labasa, Savusavu, Taveuni, Levuka 

 

Primary Goods / Commodities Available 

Commodities by Type** 

(SITC Rev 4 Division Code - Title) 

Comments 

00 - Live animals (other than fish, crustaceans, molluscs, etc.) 

No 

 

01 - Meat and meat preparations 

Meat of bovine animals, meat of sheep, dried or smoked meat of swine, sausages 

Imported and local produce 

02 - Dairy products and birds’ eggs 

Milk, yogurt, butter, cheese, eggs 

Imported and local produce 

03 - Fish (not marine mammals), crustaceans, molluscs… 

Fish (chilled or frozen), fish (salted or in brine), fish liver and roes 

Imported and local produce 

04 - Cereals and cereal preparations 

Wheat, rice, flour of maize, pasta... 

Imported and local produce 

05 - Vegetables and fruit 

Vegetables, fruit and nuts, jams/jellies, fruit juices… 

Imported and local produce 

06 - Sugars, sugar preparations and honey 

Sugars (beet or cane) raw, natural honey, fruit/nuts preserved by sugar … 

Imported and local produce 

07 - Coffee, tea, cocoa, spices and manufactures thereof 

Coffee, cocoa, chocolate, tea, mate, pepper… 

Imported 

09 - Miscellaneous edible products and preparations 

Ready-to-eat foods, margarine, sauces, soups and broths, yeasts… 

Imported 

41 - Animal oils and fats 

Lard, fats and oils… 

Imported and local produce 

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated 

Soya bean oil, olive oil, maize oil, vegetable oil… 

Imported and local produce 

Wholesale – NEWWORLD IGA 

The company began trading as a family business over 80 years ago, operating as NEWWORLD since 2001. Currently, the group has 17 supermarkets with a total strength of around 1000 employees. Company’s trading name “NEWWORLD” is an identifiable brand name in the supermarket industry in Fiji. NEWWORLD also holds and operates the master franchisee of IGA in Fiji. 

Supplier Overview 

Company Name 

NEWWORLD IGA 

Address 

Kings Rd Yalalevu, Ba, Fiji 

Does the supplier have its own production / manufacturing capacity? 

No 

Does the supplier have its own retail capacity? 

Yes, a chain of outlet stores and supermarkets nationwide 

Does the supplier have its own transport capacity? 

Yes  

Does the supplier have its own storage facilities? 

Yes  

Approximate Turnover in MT 

N/A 

Payment Methods Accepted 

Cash, debit/credit card, credit to approved customers, M-Paisa, MyCash 

Other Comments or Key Information 

N/A 

  

Other Locations 

Region(s) 

Service Location(s) 

Nationwide 

West Region 

NW Ba Shop 3 

NW Nadi Town 

NW IGA Supa - Votualevu 

NW Rakiraki 

NW IGA Lautoka City 

NW Tavua 

Pots & Things Lautoka 

Northern Region 

NW Labasa 

NW IGA Express - Savusavu 

Central Region 

NW IGA Nakasi 

NW Nausori 

NW Vitiplaza - Valelevu 

NW IGA Damodar City 

NW IGA Greig St - Suva City  

Savusavu on Vanua Levu 

Somosomo on the island of Taveuni. 

 

Primary Goods / Commodities Available 

Commodities by Type** 

(SITC Rev 4 Division Code - Title) 

Comments 

00 - Live animals (other than fish, crustaceans, molluscs, etc.) 

No 

 

01 - Meat and meat preparations 

Meat of bovine animals, meat of sheep, dried or smoked meat of swine, sausages… 

Imported and local produce 

02 - Dairy products and birds’ eggs 

Milk, yogurt, butter, cheese, eggs… 

Imported and local produce 

03 - Fish (not marine mammals), crustaceans, molluscs… 

Fish (chilled or frozen), fish (salted or in brine), fish liver and roes… 

Imported and local produce 

04 - Cereals and cereal preparations 

Wheat, rice, flour of maize, pasta... 

Imported and local produce 

05 - Vegetables and fruit 

Vegetables, fruit and nuts, jams/jellies, fruit juices… 

Imported and local produce 

06 - Sugars, sugar preparations and honey 

Sugars (beet or cane) raw, natural honey, fruit/nuts preserved by sugar … 

Imported and local produce 

07 - Coffee, tea, cocoa, spices and manufactures thereof 

Coffee, cocoa, chocolate, tea, mate, pepper… 

Imported 

09 - Miscellaneous edible products and preparations 

Ready-to-eat foods, margarine, sauces, soups and broths, yeasts… 

Imported 

41 - Animal oils and fats 

Lard, fats and oils… 

Imported and local produce 

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated 

Soya bean oil, olive oil, maize oil, vegetable oil… 

Imported and local produce 

Wholesale – GR GROUP 

The company began trading in 2014 with an agriculture operation first established as the forefront business with an aim of food security and self-sufficiency. They have since evolved to be a more diversified entity with a fast-growing and sustainable development of agriculture, construction, food processing, restaurants, trading, resorts, health services and more. 

Supplier Overview 

Company Name 

GR GROUP 

Address 

Lot 11 Wainidova Road, Navua 

P.O. Box 561, Pacific Harbour, Fiji 

Does the supplier have its own production / manufacturing capacity? 

Yes 

Does the supplier have its own retail capacity? 

Yes, chain of supermarkets operating under the True Mart banner 

Does the supplier have its own transport capacity? 

Yes  

Does the supplier have its own storage facilities? 

Yes  

Approximate Turnover in MT 

N/A 

Payment Methods Accepted 

Cash, debit/credit card, credit to approved customers, M-Paisa, MyCash 

Other Comments or Key Information 

N/A 

 

Other Locations 

Region(s) 

Service Location(s) 

 Viti Levu 

 10 stores throughout the island 

 

Primary Goods / Commodities Available 

Commodities by Type** 

(SITC Rev 4 Division Code - Title) 

Comments 

00 - Live animals (other than fish, crustaceans, molluscs, etc.) 

No 

 

01 - Meat and meat preparations 

Meat of bovine animals, meat of sheep, dried or smoked meat of swine, sausages… 

Imported and local produce 

02 - Dairy products and birds’ eggs 

Milk, yogurt, butter, cheese, eggs… 

Imported and local produce 

03 - Fish (not marine mammals), crustaceans, molluscs… 

Fish (chilled or frozen), fish (salted or in brine), fish liver and roes… 

Imported and local produce 

04 - Cereals and cereal preparations 

Wheat, rice, flour of maize, pasta... 

Imported and local produce 

05 - Vegetables and fruit 

Vegetables, fruit and nuts, jams/jellies, fruit juices… 

Imported and local produce 

06 - Sugars, sugar preparations and honey 

Sugars (beet or cane) raw, natural honey, fruit/nuts preserved by sugar … 

Imported and local produce 

07 - Coffee, tea, cocoa, spices and manufactures thereof 

Coffee, cocoa, chocolate, tea, mate, pepper… 

Imported 

09 - Miscellaneous edible products and preparations 

Ready-to-eat foods, margarine, sauces, soups and broths, yeasts… 

Imported 

41 - Animal oils and fats 

Lard, fats and oils… 

Imported and local produce 

42/43 - Fixed vegetable fats and oils, crude, refined or fractionated 

Soya bean oil, olive oil, maize oil, vegetable oil… 

Imported and local produce 

  **For non-food products please see section 3.5.2 Additional Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

Fiji - 3.5.2 Fiji Additional Suppliers

Hardware and NFIs 

Suppliers are generally reliable and the government will prioritise national procurement over the import of emergency relief items. Although, even if nearly all non-food humanitarian items (shelters, cooking kits, hygiene kits, etc) may be found in the country, the local suppliers only maintain stocks based on the general needs of the country and are not ready for a surge to support large humanitarian needs. In the event of surge demand during emergencies resulting in competition for supply from local and national actors, it is predictable that the prices will increase significantly. The process for replenishment of supplies may be slow.  

Wholesale – Vinod Patel & Company Ltd. 

Vinod Patel & Company Ltd is a company based in Fiji and operates Fiji’s largest chain of hardware stores, with ten branches nationwide. Vinod Patel is a primary exporter of hardware to other Pacific Island countries and it has branches located in all major towns and cities and has a product range of more than 35,000 items. In addition, associated manufacturing companies: Ba Industries Limited (BIL) and Tubemakers & Roofmart (SP) Limited provide roofing nails, galvanized and wire nails, PVC pipes and fittings, metal roofing and walling materials, farm fencing, chain link fence, barbed wire and a complete range of structural and reinforcing steel.  

 Supplier Overview 

Company Name 

Vinod Patel & Company Ltd. 

Address 

1 Ratu Dovi Rd Laucala Beach Estate, Suva, Fiji 

Does the supplier have its own production / manufacturing capacity? 

Yes.  Manufacturer of steel roofing products, wall frames and trusses, together with galvanised pipes and tubes, wire and fencing. Fully integrated grinding cement plant with annual capacity of over 215,000 tonnes. Manufacturer and supplier of high-quality uPVC, mPVC and Polyethylene pipes and fittings. Pre-fabricated concrete slabs and infrastructure products manufacturer and distributor. Tile adhesive manufacturing unit. 

Does the supplier have its own retail capacity? 

Yes, directly manages retail locations. 

Does the supplier have its own transport capacity? 

Yes   

Does the supplier have its own storage facilities? 

Yes   

Approximate turnover in USD - $ 

N/A 

Payment Methods Accepted 

Cash, debit/credit card and credit to pre-approved customers, M-Paisa, MyCash 

Other Comments or Key Information 

 

  

Other Locations 

Region(s) 

Service Location(s) 

Viti Levu and Vanua Levu 

9 retail locations 

 

Primary Goods / Commodities Available 

Commodities by Type** 

(SITC Rev 4 Division Code - Title) 

Comments 

24/27 - Crude materials, inedible, except fuel 

Fuel wood, crude fertilizers, sand/stone/gravel 

Imported and locally produced 

51 to 59 - Chemical and related products 

Chlorine, pharmaceuticals, soaps, plastic tubes/pipes, chemical fertilizers 

Imported and locally produced 

61 to 69 - Manufactured goods classified chiefly by material 

Rubber tyres, wood pallets, textiles, cement, iron/steel pipe fittings, copper wire, metal tanks 

Imported and locally produced 

71 to 79 - Machinery and transport equipment 

Engine/machine parts, generators, sewing machines, pumps, telecoms equipment,   

Imported 

81 to 89 - Miscellaneous manufactured articles 

Lighting fixtures, furniture, clothing,   

Imported and locally produced 

91/93/96/97 - Commodities not classified elsewhere 

 

 

Wholesale - Carpenters Hardware Ltd 

Carpenters Fiji Pte Limited, a subsidiary of MBF Holdings, represents almost all sectors in Fiji with wholesale, retail, hardware, automotive, IT, finance, water bottling, shipping, and industrial and marine engineering industries. Carpenters have over 100 years of experience and service in commerce and trading in the Pacific and employ over 3,000 people. It is a major supplier of building and industrial materials including general hardware, plumbing, floor and wall tiles, domestic and industrial electrical products, a full range of timbers, including pine and native timber, a range of steel products in beam sheets and rods including a steel cutting and bending, as well as a wire rope cutting and splicing service. It is one of the largest wholesalers in commercial and industrial electrical products, including air-conditioning and refrigeration equipment, as well as providing backup spare parts and after-sale service. 

Supplier Overview 

Company Name 

Carpenters Fiji Pte Limited 

Address 

34 Rodwell Rd, Suva 

PO Box 299, Suva, Fiji 

Does the supplier have its own production / manufacturing capacity? 

No 

Does the supplier have its own retail capacity? 

Yes    

Does the supplier have its own transport capacity? 

Yes   

Does the supplier have its own storage facilities? 

Yes   

Approximate turnover in USD - $ 

N/A 

Payment Methods Accepted 

Cash, debit/credit card, credit to pre-approved customers, M-Paisa, MyCash 

Other Comments or Key Information 

 

 

Other Locations 

Region(s) 

Service Location(s) 

Viti Levu, Vanua Levu and Ovalau 

Suva Branch in Walu Bay and a network of branches in Suva City, MHCC, Nausori, Sigatoka, Nadi, Lautoka, Ba, Rakiraki, Levuka, Taveuni, Labasa, Savusavu. 

 

Primary Goods / Commodities Available 

Commodities by Type** 

(SITC Rev 4 Division Code - Title) 

Comments 

24/27 - Crude materials, inedible, except fuel 

Fuel wood, crude fertilizers, sand/stone/gravel 

Local and imported 

51 to 59 - Chemical and related products 

Chlorine, pharmaceuticals, soaps, plastic tubes/pipes, chemical fertilizers 

Local and imported 

61 to 69 - Manufactured goods classified chiefly by material 

Rubber tyres, wood pallets, textiles, cement, iron/steel pipe fittings, copper wire, plastic tanks 

Local and imported 

71 to 79 - Machinery and transport equipment 

Engine/machine parts, generators, sewing machines, pumps, telecoms equipment, vehicles 

Imported 

81 to 89 - Miscellaneous manufactured articles 

Lighting fixtures, furniture, clothing,   

Local and imported 

91/93/96/97 - Commodities not classified elsewhere 

  

 

**For FOOD products please see section 3.5.1 Food Suppliers, and for FUEL/PETROLEUM products please see section 3.1 Fuel. 

  

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider. 

Fiji - 3.6 Fiji Additional Services

Local Food Supplies Market 

While there is an increase in the retail supermarkets offering a range of imported goods predominantly from Australia and New Zealand, this is underpinned by local food markets of tropical fruits, vegetables, meat and fish.  

Food Imports 

Australia supplies approximately 38 percent of the total food and beverage market in Fiji and shares a position of preferred supplier along with New Zealand. 

Fiji imports most of its food and beverage requirements. There is a small and relatively concentrated food processing industry with the grocery retail sector being the largest sub-sector, three times the size of the food service industry. 

The retail sector is relatively fragmented with four main players, the largest of which is Shop & Save Supermarket. Close to half of Fiji’s population lives in the greater Suva area thus it is this geographic region that dominates retail sales. Suva is also a hub for the Pacific Islands hosting several regional institutions and multinational corporations that service the Pacific. As a result, there is also a notable expatriate community. 

Australia currently supplies approximately one-third of the fruit and vegetables imported into Fiji. Those that are commonly imported include: 

  • Fruits – apples, oranges, grapes, pears, plums, dates, nectarines, peaches and nashi pears. 

  • Vegetables – carrots, peas, dried legumes, celery, cauliflower, broccoli, beetroot, asparagus, turnips, and parsley. 

Food Suppliers 

Retail 

There is a range of six to eight different supermarket retailers that operate in the major cities and towns. The largest is Shop & Save followed by NEWWORLD who also have a chain of supermarkets. 

4.11 Fiji Additional Service Provision Contact List 

Wholesale 

There are several wholesale food suppliers throughout Fiji who are also exporters. These are predominant suppliers of Indian food products throughout the Asia Pacific Region 

MaxVal-u – General Food 

  • MaxVal-u is a wholesale and retail organization with a chain of supermarkets across Fiji. 

  • Within the Lami-Nausori corridor, MaxVal-u has supermarkets in Lami, Suva CBD, Flagstaff, Valelevu, Nakasi and Nausori. 

  • Outside of Suva, it has supermarkets in Rakiraki, Tavua, Ba, Lautoka, Namaka, Sigatoka and Navua. In Vanua Levu, MaxVal-u has supermarkets in Labasa, Savusavu and Taveuni and there is an outlet in Levuka on the island of Ovalau. 

NEWWORLD IGA Supermarkets 

New World is a family business that started in the small town of Ba in 1933. Later, as the business grew, the Company started a chain of supermarkets, serving the major towns and cities in Viti Levu and Vanua Levu – the two major islands of Fiji. Currently, the group has 17 supermarkets with a total strength of around 1000 employees. 

NEWWORLD also holds and operates the master franchisee of IGA in Fiji. 

Suppliers of other commodities 

Hardware and NFIs 

Suppliers are generally reliable and the government will prioritise national procurement over the import of emergency relief items. Although, even if nearly all non-food humanitarian items (shelters, cooking kits, hygiene kits, etc) may be found in the country, the local suppliers only maintain stocks based on the general needs of the country and are not ready for a surge to support large humanitarian needs. The biggest stocks operators may rely on turn around 1,000 pcs maximum all agencies included. Furthermore, as a real competition will happen, including the local and national actors, it is predictable that the prices will increase significantly during emergencies. The process for replenishment of supplies may be slow. 

Vinod Patel & Company Ltd 

Vinod Patel & Company Ltd is an established company situated in Fiji, dealing in hardware retail. Since opening, the company has grown to become Fiji’s largest chain of hardware stores, with ten branches nationwide. Vinod Patel is a primary exporter of hardware to other Pacific Island countries making it the leading hardware retailer and exporter in the South Pacific region. 

Vinod Patel & Company Ltd. has branches in all major towns and cities in Fiji and has a product range of more than 35,000 items. 

In addition, associated manufacturing companies: Ba Industries Limited and Tubemakers & Roofmart (SP) Limited provide roofing nails, galvanized and wire nails, PVC pipes and fittings, metal roofing and walling materials, farm fencing, chain link fence, barbed wire and a complete range of structural and reinforcing steel. 

Carpenters Hardware Ltd 

Carpenters Hardware Ltd is a major supplier of building and industrial materials. Building materials on offer include general hardware, plumbing, floor and wall tiles and domestic and industrial electrical products. 

The division provides a range of services through the head office and Suva Branch in Walu Bay and a network of branches in Suva City, MHCC, Nausori, Sigatoka, Nadi, Lautoka, Ba, Rakiraki, Levuka, Taveuni, Labasa and Savusavu. 

The division offers a full range of timbers, including pine and native timber. Carpenters Hardware offers a range of steel products in beam sheets and rods including steel cutting and bending, as well as a wire rope cutting and splicing service. 

Carpenters Hardware is one of the largest wholesalers in commercial and industrial electrical products, including air-conditioning and refrigeration equipment, as well as providing backup spare parts and after-sale service. Carpenters Hardware also specializes in offering a full range of domestic electrical and lighting products. 

 

Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.  

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.