Cambodia
3.6 Cambodia Additional Services
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Overview

Most of the services required are available in Cambodia, though the capacity could be limited and quality in most of the main cities reached to international standard. However, in remote areas especially in some isolated districts away from the major towns and cities services quality still limited. Availability and capacities of various service providers are explained in more details in the following sections.

For contact details, please see the following link: 4.11 Additional Services Contact List.

Accommodation

Hotel is set minimum levels ranging from one star (1) up to a maximum five-star rating (5). Control procedures and hotel ratings technical procedure is the Committee's review and evaluation hotel ratings used for monitoring and evaluation ratings Hotel.

Control procedures and hotel ratings are divided into 3:

  • Procedure 1: Application Procedures hotel through technical consultation
  • Procedure 2: Application Procedures hotel
  • Procedure 3: Procedure suspension revoked downgrade hotel

Reference: https://www.cambodiahotelassociation.com.kh/about-cha/contact-us/

WFP Hotel list roster

UNDSS Hotel list

Electricity and Power

Electricity service units in some provinces are still under the control of provincial authorities, but are funded by the Ministry of Industry, Mines and Energy.

Electricite du Cambodge (EDC) became a limited liability company of the state with the responsibility of generation, transmission and distribution of energy. Electricity throughout the Kingdom of Cambodia. Electricite du Cambodge (EDC) is an autonomous, administrative and financial entity with commercial objectives, rights and responsibilities determined by law. Electricite du Cambodge (EDC) is directly responsible for all fees and losses, as well as all liabilities at the cost of its resources. At the same time, the provincial electricity units were gradually transferred from the provincial Department of Industry, Mines and Energy:

Reference: https://www.edc.com.kh/aboutus.php

According to Cambodia Power Report 2011, Cambodia's power consumption is forcast to rise from 1.4TWh in 2010 to 3.4TWh by the end of 2020, representing average annual growth of 9.4% in 2011-2020.Jul 10, 2018

Electricity Consumption per Capita: 112

Electricity Consumption: 1.64

Energy Production: 3.64

TPES per Capita: 0.36

Ref. https://www.edc.com.kh/

Ref. https://www.edc.com.kh/plan_page/plan

 

Financial Services

The Cambodian banking sector is a two-tier system comprising the public sector (represented by the National Bank Cambodia ‘NBC”), and the private sector such as commercial banks, specialized banks, microfinance institutions, and a number of NGOs involved in rural credit activities.

Under the Law on Banking and Financial Institutions, all banks shall be licensed and supervised by the NBC. In the past, a large number of banks had been inactivated due to poor management making people distrust the banking system. To solve this situation, the NBC implemented the Law on Banking and Financial Institutions and conducted a bank re-licensing program. Through this change, the Cambodian financial system has developed and stabilized.

As of December 2014, there are 36 commercial banks, 11 specialized banks, 40 microfinance institutions, 38 registered credit operators and six leasing companies in operation.

Besides banking institutions, there are also non-banks service providers which act as a third-party processor. A third-party processor is an institution entrusted by a bank to conduct one or more parts of its payment services.

https://www.nbc.org.kh/english/payment_systems/overview_of_payments_instruments.php


National Banks of Cambodia

The nation's central bank, is the monetary and supervisory authority. The mission of the NBC is to determine and direct the monetary policy aimed at maintaining price stability in order to facilitate economic development within the framework of the kingdom's economic and financial policy. The NBC has 21 branches in 25 provinces and cities, staff 1,364 (959 Head quarters 405 provinces)

Ref. https://www.nbc.org.kh/english/about_the_bank/overview_of_functions_and_operation.php

Company Overview

Company Name

National Banks of Cambodia

Address

Address: #22-24 Norodom Blvd, Phnom Penh, Cambodia.

Tel: (855-23) 722 563, 722 221

 (855-23) 722 189 ( The Governor's Office )

Fax: (855-23) 426 117

Email: info@nbc.org.kh

Website: http://www.nbc.org.kh

 

Available?

Comments

Has IBAN, BIC, or SWIFT number?

Yes

SWIFT Number: NCAMKHPP

Provides currency exchange?

Yes


Will initiate / receive wire transfers?

Yes


Provides Loan / Credit services?

Yes


Other Comments or Key Information

N/A

Other Locations

Region(s)

Service Location(s)

National Bank of Cambodia - Phnom Penh Branch

 

#273 , Street 110-67, Sangkat Wat Phnom, Khan Daun Pehn, Phnom Penh, Cambodia.

Tel : (855-53) 223 741

Fax : (855-23) 223 745

National Bank of Cambodia - Kampong Cham Branch

 

Street Preah Monivong, Khum-Srok Kampong Cham , Kampong Cham Province, Cambodia.

Tel : (855-42) 941 958

Fax : (855-42) 941 958

National Bank of Cambodia - Kampong Chhnang Branch

 

Street Norodom, Phum Klang Prak, Khum Phaei, Srok Kampong Chhnang , Kampong Chhang Province, Cambodia.

Tel : (855-26) 988 674

Fax : (855-26) 988 674

National Bank of Cambodia - Battambang Branch

 

#70 - 71, Street 1, Phum 20 Ousaphea, Sangkat Svaypor, Krong Battambang , Battambang Province, Cambodia.

Tel : 855-53) 941 958

Fax : (855-23) 730 166

National Bank of Cambodia - Kampong Speu Branch

 

National Road No 4, Phum Peanichkam , Khum Rokarthom, Srok Chbar Mon, Kampong Speu Province, Cambodia.

Tel : (855-25) 987 214

Fax : (855-25) 987 214

National Bank of Cambodia - Koh Kong Branch

 

Street Matprek, Phum 1, Khum-Srok Smach Meanchey, Koh Kong Province, Cambodia.

Tel : (855-35) 936 210

Fax : (855-35) 936 210

National Bank of Cambodia - Kratie Branch

 

Street Kosamak, Phum Kratie, Srok Kratie, Kratie Province, Cambodia.

Tel : (855-72) 971 695

Fax : (855-72) 971 695

National Bank of Cambodia - Ratanakiri Branch

 

Street 78, Phum 1, Khum Labanseak, Srok Banlung, Ratanakiri Province, Cambodia.

Tel : (855-75) 974 173

Fax : (855-75) 974 173

National Bank of Cambodia - Mondulkiri Branch

 

Phum Svay Cheik, Khum Sokadom, Srok Sen Monorum, Mondulkiri Province, Cambodia.

Tel : (855-12) 656 070

National Bank of Cambodia - Svay Rieng Branch

 

 

Phum Suon Thmey, Khum Prek Chhlak, Srok Svay Rieng, Svay Rieng Province, Cambodia.

Tel : (855-44) 945 989

Fax : (855-44) 945 989

National Bank of Cambodia - Banteay Meanchey Branch

 

Blok Uy, Phum 3, Khum Preah Punlear, Srok Serei Sophoan, Banteay Meanchey Province, Cambodia.

Tel : (855-54) 710 169

Fax : (855-54) 710 169

National Bank of Cambodia - Stung Treng Branch

 

 

Street 2, Phum Prek, Khum-Srok Stung Treng, Stung Treng Province, Cambodia.

Tel : (855-74) 973 906

Fax : (855-74) 973 906

National Bank of Cambodia - Kampong Thom Branch

 

Street Stung Sen, Phum  1, Khum Kampong Thom, Srok Stung Sen , Kampong Thom Province, Cambodia.

Tel : (855-62) 961 309

Fax : (855-62) 961 309

National Bank of Cambodia - Pursat Branch

 

Street 1, Phum Popeal Nhek 2, Khum Ptas Prey, Srok Sampeuvmeas, Pursat Province, Cambodia.

Tel : (855-52) 951 481

Fax : (855-52) 951 481

National Bank of Cambodia - Takeo Branch

 

Street 11, Phum 1, Khum Rokarknong, Srok Donkeo , Takeo Province, Cambodia.

Tel : (855-32) 931 327

Fax : (855-32) 931 327

National Bank of Cambodia - Kampot Branch

 

Street Matprek, Phum 1 Ousaphea, Khum Kampong Kandal, Srok Kampong Bay, Kampot Province, Cambodia.

Tel : (855-33) 932 830

Fax : (855-33) 932 830

National Bank of Cambodia - Prey Veng Branch

 

Street Matonlei, Phum 3, Khum-Srok Kampong Leav , Prey Veng Province, Cambodia.

Tel : (855-43) 944 556

Fax : (855-43) 944 556

National Bank of Cambodia - Kandal Branch

 

Street 104, Phum Takmao, Khum-Srok Takhmao, Kandal Province, Cambodia.

Tel : (855-23) 425 664

Fax : (855-23) 425 664

National Bank of Cambodia - Preah Sihanoukville Branch

 

Street Pokambor, Sangkat 3, Khan Mitapheap, Preah Sihanoukville Province, Cambodia.

Tel : (855-34) 933 649

Fax : (855-34) 933 649

National Bank of Cambodia - Preah Vihear Branch

 

Street 2, Phum Kandal, Khum Kampong Pronark, Srok Tbeng Meanchey, Preah Vihear Province, Cambodia.

Tel : (855-12) 952 035

ACLEDA Bank Plc

ACLEDA Bank Plc. is a public limited company, formed under the Banking and Financial Institutions Law of the Kingdom of Cambodia. ACLEDA Bank Plc. officially listed its equity securities on the Cambodia Securities Exchange (CSX) on May 25, 2020. Investors can trade the Bank's shares on the CSX from Monday to Friday from 8:00 am until 3:00 pm, except public holidays.

Ref. https://www.acledabank.com.kh/kh/eng/ff_overview

Company Overview

Company Name

ACLEDA Bank Plc

Address

Headquarters: #61, Preah Monivong Blvd., Sangkat Srah Chork, Khan
Daun Penh, Phnom Penh, Cambodia. P.O. Box: 1149
Tel: +85­5 (0)23 998 777 / 430 999
Fax: +85­5 (0)23 430 555
E-mail: acledabank@acledabank.com.kh

Website: http://www.acledabank.com.kh

 

Available?

Comments

Has IBAN, BIC, or SWIFT number?

Yes

SWIFT Code: ACLBKHPP

Provides currency exchange?

Yes


Will initiate / receive wire transfers?

Yes


Provides Loan / Credit services?

Yes


Other Locations

Region(s)

Service Location(s)

259 branches

The addresses of all branches are available at the link below:

http://www.acledabank.com.kh/kh/eng/cu_branchlocator

ACLEDA Bank Lao Ltd

Headquarters: #372, Corner of Dongpalane and Dongpina Road, Unit 21, Phonesavanh Neua Village, Sisattanak District, Vientiane Capital, Lao PDR.
P.O. Box: 1555
Tel: +85­6 (0)21 264 994 / 264 998
Fax: +85­6 (0)21 264 995 / 219 228
E-mail: acledabank@acledabank.com.la
Website: www.acledabank.com.la
SWIFT Code: ACLBLALA

Ref. https://www.acledabank.com.la/la/eng/

ACLEDA MFI Myanmar Co., Ltd

Building No.186(B), Shwe Gon Taing Road, Yae Tar Shae Block, Bahan Township, Yangon Region.
Tel: (+9­5-1) 559 475 / 552 956 

Ref. http://www.acledamfi.com.mm/mm/eng/

ABA Bank

ABA Bank is Cambodia's leading private financial institution (not state-owned enterprise) founded in 1996 as the Advanced Bank of Asia Limited. ABA​ opened​ 11​ new​ branches,​ bringing​ the​ total​ number​ of​ branches​ on​ offices​ to​ 77.​ 

Business hours

Mon – Sun: 8.00 am – 8.00 pm

AEON Mall 2 (Sen Sok City​)​ Branch

Siem Reap Branch

Borei Keyla Branch

Sihanoukville Branch

Mao Tse Toung Branch

Stung Meanchey Branch

Operational​ Hall of Head Office

Toek Thla Branch

Samdach Monireth Branch

Toul Kork Branch

Santhormok Branch


Mon – Fri: 8.00 am – 4.00 pm
Sat: 8.00 – 11.00 am

Battambang Branch

Memot Branch

Central Branch

Ou Baek K'am Branch

Central Market Branch

Poay Paet Branch

Chamkar Dong Branch

Phsar Daeum Thkov Branch

Chaom Chau 2 Branch

Russey Keo Branch

Chbar Ampov Branch

Sen Sok Branch

Chhroy Chongvar Branch

Samdach Sothearos Branch

Chom Chao Branch

Stade Chas Branch

Independence Monument Branch

Takhmao Branch

Kampong Cham Branch

Toul Kork 2 Branch

Mittapheap Branch


Mon – Fri: 8.00 am – 4.00 pm

Ang Snuol District Branch*

Oudongk District Branch

Bakan District Branch

Ratanakiri Branch*

Banteay Meanchey Branch*

Pea Reang District Branch

Baray District Branch

Peam Ro District Branch

Bati District Branch

Preah Netr Preah Branch

Bavet Branch*

Prey​ Chhor​ District​ Branch

Chamkar Leu District Branch

Prey Nob District Branch

Cheung Prey District Branch

Prey Veng Branch*

Chhuk District Branch

Pursat Branch*

Kampong Chhnang Branch*

S'ang District Branch

Kampong Speu Branch*

Samraong Tong District Branch

Kampong Thom Branch*

Siem Reap (Phsar Leu) Branch*

Kampong Tralach District Branch

Snuol District Branch

Kampot Branch*

Soutr Nikom District Branch

Kandal Stueng District Branch

Stoung District Branch

Kaoh Thom District Branch

Stung Treng Branch*

Kien Svay District Branch*

Svay Chrum District Branch

Koh Kong Branch*

Svay Rieng Branch*

Kratie Branch*

Takeo Branch*

Krong Siem Reap (Angkor) Branch*

Tboung Khmum Branch*

Mongkol​ Borei​ District​ Branch

Thmar Kol District Branch

Moung Ruessei District Branch

Tram Kak District Branch

Mukh Kampul District Branch*


ABA 24/7

Company Overview

Company Name

Advanced Bank of Asia Limited (ABA)

Address

Head Office: #141,146,148, 148ABCD Preah Sihanouk Blvd., and #15 and 153ABC St. 278, Boeung Keng Kang 1

Tel: (+855) 23 225 333

 

Available?

Comments

Has IBAN, BIC, or SWIFT number?

Yes


SWIFT Code: ABAAKHPP


Provides currency exchange?

Yes


Will initiate / receive wire transfers?

Yes


Provides Loan / Credit services?

Yes


Ref. https://www.ababank.com/en/aba-locator/

Wing (Cambodia) Limited Specialised Bank

Wing (Cambodia) Limited Specialised Bank is one of Cambodia's leading mobile banking services providers, established in 2009. Wing provides services such as local money transfer, phone top up, bill payment, Wing ‘Ket Luy’ and online payment. Wing has nationwide networks with 3,700 agents throughout the country.

Source: https://www.wingmoney.com

Company Overview

Company Name

Wing (Cambodia) Limited Specialised Bank

Address

#721, Preah Monivong Blvd, Phnom Penh, 12304 Cambodia.

Phone: (855) 23999 989

Website:www.winggmoney.com

Has IBAN, BIC, or SWIFT number?

Yes

Provides currency exchange?

Yes

Will initiate / receive wire transfers?

Yes

Provides Loan / Credit services?

Yes

Other Locations

Region(s)

Service Location(s)

Agents are located in provinces and towns beside Phnom Penh

The addresses of all agents are available at the link below:

https://www.wingmoney.com/directory/

 

Clearing and Forwarding Agents

In Cambodia, there are many agents that provide logistics solutions i.e. Air Freight, Sea Freight, Local and Cross Border Trucking, Warehousing, Inventory Management, Local and International Removal Services, Packing and Unpacking and Customs Clearance Services.

Name of company

Address/ Contact list

Service

Bolloré Logistics - Cambodia

 

Tel: 012 802 346

heang.ly@bollore.com

http://www.bollore-logistics.com/

Transportation Service · Cargo & Freight Company

 

GFS Logistics Cambodia LTD

 

Tel: 023 880 340/ 880 308

jacksonlaw@gfscambodia.com

Cargo & Freight Company

Handling Equipment

Handling equipment is available at the ports, construction & building companies, airports and main logistics centres.

Port: The three main international ports in Cambodia are: Sihanoukville on the Gulf of Siam, Phnom Penh on the Mekong river, and the provincial port of Koh Kong. https://www.pas.gov.kh/

Airports: corp.cambodia-airports.aero; telephone: 023 862 800

Postal and Courier Services

The Postal and Courier Services is managed by the Government Ministry of Posts and Telecommunications, and by smaller private companies.

https://www.cambodiapost.post/en

Printing and Publishing

There are many printing companies available to supply and print all kind of materials in Cambodia as well as publishing.  

Taxi Companies

There are many taxi companies in Cambodia such as

  1. Trans-Choice Cambodia: +855 70 888 070 | +855 10 888 010
  2. Global (Cambodia) Trade Development Co. Ltd: 010/011/013 311 888
  3. Taxi Association of Phnom Penh International Airport: +855 12 846 507
  4. Taxi DCP Phnom Penh: +855 89 300 150
  5. Tuktuk (with meter): +855 92 711 711 | 96 2711 711 | 97 2711 711

 

Vehicle Rental

Vehicle rental companies have many types of vehicles for rent. Most of the companies are located in Phnom Penh and Siem Reap, being the main tourist destinations.

Vehicle Rental Company:

  1. Kim Se Transportation. Telephone number: +855 12 633 133
  2. A.V.A (Asia Vehicle Rental) Co., Ltd. Telephone: +855 23 884 744

Source: UNDP UNLTA no. 251 and no. 252

Waste Management and Disposal Services

Waste collection in Phnom Penh is handled by a private company and the Phnom Penh Municipality. In 1997, a company called PSBK signed a contract with Phnom Penh Municipality to manage the city’s waste for the next 50 years. However, in 2002, CINTRI took over and has monopolized waste collection in the city since then. In addition to the contributions of this private company, the Phnom Penh Municipality is also responsible for waste collection and management in some parts of Phnom Penh. Those areas include poor neighborhoods and squatter communities where there is limited road access. This is done by an agency of the Municipality called the Phnom Penh Waste Management Authority (PPWMA) whose role is to either provide waste management services itself, or contract out these services to a private company or monitor their performance.

Source: https://urbanvoicecambodia.net/waste-management-in-phnom-penh/?lang=en

https://www.ccet.jp/sites/default/files/2018-07/State%20of%20Waste%20Management%20in%20Phnom%20Penh%2C%20Cambodia%20_web.pdf

Waste Disposal (Non-Hazardous)

In October 2019, the Cambodian Government declared to reform waste collection in the city. The city will be divided into operational zones. Waste collection and transportation will be provided by several companies. After Phnom Penh, Battambang – the second largest Cambodian city – generates 126 tonnes per day.

Ref.https://www.google.com/search?client=firefox-b-d&sxsrf=ALeKk01HwEw8W9RgYo5vmlsMDBnzYEXZNw%3A1603167532843&ei=LGWOX4f7MoSUmAXMqYLYDA&q=waste+management+in+cambodia+2019&oq=Waste+Management+and+Disposal+Services+in+cambodia&gs_lcp=CgZwc3ktYWIQARgEMgQIABBHMgQIABBHMgQIABBHMgQIABBHMgQIABBHMgQIABBHMgQIABBHMgQIABBHUABYAGDHd2gAcAJ4AIABAIgBAJIBAJgBAKoBB2d3cy13aXrIAQjAAQE&sclient=psy-ab

Waste collection in Phnom Penh is handled by a private company and the Phnom Penh Municipality. In 1997, a company called PSBK signed a contract with Phnom Penh Municipality to manage the city’s waste for the next 50 years. However, in 2002, CINTRI took over and has monopolized waste collection in the city since then. In addition to the contributions of this private company, the Phnom Penh Municipality is also responsible for waste collection and management in some parts of Phnom Penh. Those areas include poor neighborhoods and squatter communities where there is limited road access. This is done by an agency of the Municipality called the Phnom Penh Waste Management Authority (PPWMA) whose role is to either provide waste management services itself, or contract out these services to a private company or monitor their performance.

Ref. https://urbanvoicecambodia.net/waste-management-in-phnom-penh/?lang=en

Waste Disposal (Hazardous)

For the disposal of Hazardous waste the reference government body is the Ministry of Environment. The Sub-Decree at the following link provides some guidelines (http://www.wepa-db.net/policies/law/cambodia/03.htm).

In Cambodia, legislation on hazardous waste disposal, such as the Safe Dumpsite Operation, exists. However, enforcement of legislation is not comprehensive and could be improved through better coordination and technical capacity of governmental institutions, including the development of guidelines. As the main waste generators, the private sector could be better involved and better educated on safe hazardous waste management practices. Funds are needed for tasks such as equipment maintenance, collection of pollution data, and the construction of specific landfills for hazardous waste. Local communities can also be mobilized as key actors, reporting any illegal treatment of hazardous waste in their areas

Source: http://www.unep.org/gpwm/InformationPlatform/CountryNeedsAssessmentAnalysis/Cambodia/tabid/106526/Default.aspx#hazardous


Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.

Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.

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